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Would you like to work in the hospitality and tourism industry? Do you have experience in administrative tasks and a very high level of English or native fluency? If so, this is your opportunity. We are looking for a person with an administrative profile to work in the reservations department of a group of hospitality and tourism companies. Among their functions will be: • Attend calls and emails from customers who want to make a reservation or request information. • Manage reservations, services, and activities of the group of companies. • Confirm reservations and send invoices to customers. • Resolve incidents or complaints that may arise during the booking process or the customer's stay. • Collaborate with the rest of the team in the reservations department and other departments of the group of companies. Requirements: • Previous experience in similar positions. • Very high level of English or native fluency. Other languages will be valued. • Mastery of computer tools and reservation management platforms. • Communication, organizational and attention to detail skills. • Availability to work full-time and with flexible hours. We offer: • Permanent contract. • Competitive salary. • Training and professional development opportunities within the group of companies. • Good working environment. If you are interested in this offer, please contact us as soon as possible. We are waiting for you!
Dear Manager, We would like to introduce to you our wonderful working spot, Luuma Beach Marbella. Front line beach restaurant with 50 sun-beds and 200 seats in the restaurant. Open all year round, 7 days a week for lunch and dinner. In summer months we also serve breakfast. Making guests feel at home, with quality of food combined by service with a smile. Front on House has around 20-35 persons depending on the time of the year. We truly believe if we take well care of the team, the team can take great care of our guests With one of our 3 current managers taking a leave, an exciting opportunity has opened up for you. Who are you? A manager that has feeling for a friendly and warm customer service, taking well care of the needs and duties of every team member and treat Luuma like home. What are your duties? Weekly scheduling for 20-35 persons Training / Coaching of new and current staff Taking initiative to improve work proces and client experience Upholding safe and healthy work environment In charge of daily till operations Responsible for reception (service level, booking efficiency) You report directly to the General Manager and business owners. What may you expect? New family 40 hour contract 2 days off Tips Extra hours Bank holidays Flexible schedule Jornada completa Salario: 2100 € 2800 bruto al mes
Job Number 24077728 Job Category Sales & Marketing Location The Ritz-Carlton Tenerife Abama, Calle Maria Zambrano 2, Tenerife, Tenerife, Spain VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Functions as the leader of the property’s group sales effort for properties with a significant number of events over 300 peak rooms. Manages the property's reactive and proactive group sales efforts. Shares responsibility for achieving group revenue goals, guest and associate satisfaction. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process. Provides day-to-day leadership oversight to the on-property group sales associates with a focus on building long-term, value-based customer relationships that enable achievement of the property’s sales objectives. Maintains ultimate accountability for verifying that the team maximizes group revenue opportunities by up-selling and accurately forecasting revenues (e.g., catering and group rooms) for all events. CANDIDATE PROFILE Education and Experience Required: • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. Preferred: • 4 year college degree. • Demonstrated skills in supervising a team. • Group sales experience. CORE WORK ACTIVITIES Managing Sales Activities • Functions as the leader of the property’s group sales effort for properties with a significant number of events over 300 peak rooms. • Solicits, books and develops local group business. • Recommends booking goals for sales team members. • Develops and manages group sales revenue and operation budgets, and provides forecasting reports. • Works with management team to create and implement a group sales/marketing plan addressing revenue, customers and market. • Assists with selling, implementation and follow-through of group sales promotions. • Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). • Participates in and practices daily service basics of the brand (e.g.,, Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting). • Coordinates and deploys group sales resources on-property to monitor the pull-through and sustainment of sales strategies and selling solutions. • Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service. • Manages the property's reactive and proactive group sales efforts. • Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. • Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International. • Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process. • Maintains ultimate accountability for verifying that the team maximizes group revenue opportunities by up-selling and accurately forecasting revenues (e.g., catering and group rooms) for all events. • Performs other duties, as assigned, to meet business needs. Building Successful Relationships • Works collaboratively with off-property sales channels (e.g., Group Sales with the Sales Office, Area Sales, Enterprise Sales Team (EST)) to verify the property needs are being achieved and the sales efforts are complementary, not duplicative. • Interacts effectively with guests/clients, sales and kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to,maintain guest satisfaction. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event. • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott. • Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. • Develops a close working relationship with operations to execute strategies at the hotel level. Leadership • Manages and directs the on-property group sales effort to achieve hotel revenue goals by proactively targeting current and new high value accounts in the market and implementing effective sales deployment strategies to grow market share. • Works with the Director of Sales and Marketing to establish understanding of sales strategy and effective implementation of this strategy for the hotel. • Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market. • Creates effective structures, processes, jobs and performance management systems are in place. • Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), align performance and rewards, addresses performance issues and holds staff accountable for successful results. • Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover. • Keeps an active list of the competition’s best sales people and executes a recruitment and acquisition plan with HR. • Supports tools and training resources to educate sales associates on winning catering solutions. • Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans. • Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates. • Transfers functional knowledge and develops group sales skills of other discipline managers. • Shares responsibility for achieving group revenue goals, guest and associate satisfaction. • Provides day-to-day leadership oversight to the on-property group sales associates with a focus on building long-term, value-based customer relationships that enable achievement of the property’s sales objectives. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Discover the Abama Golf & Spa Resort and experience the awe-inspiring beauty of this luxury resort’s idyllic Tenerife location in Spain. Surrounded by lush vegetation and the sparkling Atlantic Ocean, the Abama resort in Guía de Isora offers guests more hours of sunshine than any other part of Spain, as well as a breathtaking beach, a world-class spa and championship golf. In addition, this exceptional Tenerife Resort features the award-winning cuisine of legendary Chefs Martin Berasategui and Ricardo Sanz Featuring 469 hotel suites and villas, guests will enjoy a truly luxurious experience with pampering amenities and impeccable service. Our suites offer stunning views of the Atlantic Ocean, golf course or our flourishing gardens and create a relaxing environment with plush bedding, oversized marble bathrooms, private terraces and high-end technology.
As an Inbound Sales Agent, you will cater to our valued Dutch clients, creating unforgettable experiences. Your role involves providing exceptional customer service, showcasing our products and services, meeting sales targets, and enhancing customer satisfaction. Your tasks - Answering Inbound Calls: The primary responsibility of an inbound sales agent is to handle incoming calls from customers who are interested in booking holidays, making reservations, or seeking information about the facilities, accommodations, activities, and pricing offered by our client. - Providing Information and Assistance: Inbound sales agents need to be knowledgeable about the various aspects of our client, including its locations, accommodation options, recreational activities, dining options, and special offers. They provide accurate and detailed information to customers and assist them in making informed decisions. - Upselling and Cross-selling: In addition to handling inquiries, inbound sales agents are often tasked with upselling and cross-selling additional services or upgrades to customers. This could include offering upgrades to premium accommodations, recommending additional activities or dining options, or suggesting add-on packages to enhance the customer's experience. - Processing Bookings and Reservations: Inbound sales agents process bookings and reservations for customers, ensuring that all necessary information is collected accurately and that the customer's preferences and requirements are met to the best of their ability. - Handling Customer Concerns and Queries: In the course of their interactions with customers, inbound sales agents may encounter queries, concerns, or complaints. They need to address these issues promptly and professionally, seeking resolutions that meet the customer's needs while adhering to company policies and procedures. - Following Up on Leads: In some cases, inbound sales agents may be responsible for following up on leads generated through marketing campaigns or other sources. This could involve contacting prospective customers who have expressed interest in our client's services but have not yet made a booking, with the aim of converting them into paying customers. - Maintaining Records and Documentation: Inbound sales agents are typically required to maintain accurate records of customer interactions, including details of bookings, inquiries, complaints, and any other relevant information. This helps to ensure that customer data is properly managed and can be accessed as needed. Your profile - High proficiency in Dutch (C2 level) - Thoroughness, autonomy and good interpersonal skills. - You have at least 1 year's successful initial sales experience. - You are known for your elocution, adaptability, stress resistance and you have good oral communication skills. - You have solid commercial skills and a positive attitude. - You are dynamic, a team player and have good self-control. - You love challenges. Benefits - The chance to join a prominent industry-leading company with a dynamic and highly motivated team. - Prospects for professional advancement and growth, bolstered by comprehensive training programs and avenues for internal promotion. - A collaborative and adaptable work environment that fosters creativity and innovation. Location Barcelona (Spain)
Descripción Desde Palladium Hotel Group queremos que seas parte de nuestra familia uniéndote a nuestro equipo de Oficinas Corporativas, como B2B Accounts Advisor Europa, Asia y África. Tu misión princial será dar seguimiento a las acciones y gestiones con las agencias de viajes tanto en Booking Pro como en Palladium Connect B2B. Contribuir al esfuerzo del equipo por crear mayor ‘engagement’ de los agentes de viajes de Europa, Asia y África principalmente, así como resto de mercados con nuestras marcas y productos a través del soporte y asistencia vía telefónica, email, etc., proporcionado desde B2B Tus funciones principales serán: Soporte y asistencia a los agentes de viajes de los mercados emisores Europa, Asia y África principalmente, así como a otros mercados vía email, teléfono, Teams y otros canales de comunicación, siguiendo los estándares de calidad mínimos de Palladium Hotel Group. Control y seguimiento de altas agentes y agencias de viajes Análisis de estadísticas e informes. Revisar que toda la información es correcta al introducirla en el sistema de manera efectiva y eficiente. Proporcionar de manera profesional a agencias y agentes de viajes cotizaciones, realizar reservas y dar el seguimiento adecuado a las mismas. Proporcionar de manera profesional información a agencias y agentes de viajes sobre los hoteles y sus servicios, así como promover las ventajas de la plataforma de ventas, de fidelización y las promociones existentes. Capaz de solucionar problemas y dar soporte a peticiones de agentes gestionando lo necesario para solucionar necesidades de clientes y agencias en máximo 48h Gestión de mantenimiento de cuentas agentes en los sistemas utilizados (CRM, CMS y PMS) Gestión y planificación de comunicados; Newsletters, ofertas, notas de prensa, etc. Tratamiento manual de reservas para otorgamiento de ‘rewards’ Mantenimiento en la web; carga de ofertas, noticias, testimonios y demás contenido. Mantenimiento de informes, bases de datos para reportes Funciones no definidas que el superior jerárquico requiera A cambio de tu compromiso y motivación, te ofrecemos: Te unirás a Palladium Hotel Group, empresa española con presencia internacional en pleno proceso de expansión, que ha sido reconocida por cuarto año consecutivo como Top Employer en España, Italia, México, República Dominicana, Brasil y Jamaica. Ofrecemos una política salarial competitiva, contratación indefinida y estabilidad laboral, así como planes de formación para que tengas posibilidades de desarrollo y crecimiento dentro de la compañía a nivel nacional e internacional. Además, podrás disfrutar de diversos beneficios sociales, como acceso a descuentos en hoteles del grupo y otras empresas asociadas a través de PHG Benefits Club; acceso a plataforma de bienestar; plan de retribución flexible; acceso a comedor-restaurante en las instalaciones de la empresa… Requisitos mínimos ¿Qué esperamos de ti?: Inglés nivel alto, se valora positivamente manejo de francés. Formación en Administración/Gestión Hotelera/Turismo o similar. Conocimiento del mundo B2B y del mundo del turismo y/o hostelería Experiencia de mínimo un año en Call Center/ Booking o Reservation Centre/ Customer Support o en otro programa de Fidelización y/o Venta Directa / Tour Operación Manejo del back-end de un motor de reservas Uso de algún sistema de CRM, de CRS y de PMS ( Salesforce, Prestige) Manejo de paquete Office Se valora previo uso de herramientas de ticketing o Gestión de incidencias Se valoran conocimientos previos de herramientas como SAP (CMS), Roiback (CRS), Salesforce y Prestige (PMS) Experiencia en mercado europeo Experiencia en venta de reservas No lo dudes e inscríbete ya. ¡Te estamos esperando! Palladium Hotel Group es una empresa hotelera española con sedes corporativas en Ibiza y Madrid. Estamos presentes en 6 países, a través de 10 marcas internacionales. Nacimos en Ibiza en 1960 y contamos actualmente con 50 hoteles y más de 13.000 colaboradores. Generamos cientos de nuevos puestos de trabajo al año, impulsando siempre la formación y la profesionalización de nuestros equipos Cada una de nuestras marcas ofrece algo único para satisfacer los deseos de nuestros clientes, brindando experiencias de lujo exclusivas y personalizadas. TRS HOTELES: Sumérgete en el lujo de un nuevo mundo “adults- only” en los destinos más exclusivos y bellos del Caribe. GRAND PALLADIUM HOTELS & RESORTS: Alojamiento de lujo, la mejor cocina del mundo y experiencias inolvidables más allá del servicio todo incluido para toda la familia. PALLADIUM HOTELS: Hoteles “adults- only” de modernas instalaciones ubicados en Ibiza, que ofrecen a sus clientes una experiencia hotelera exclusiva y contemporánea. PALLADIUM BOUTIQUE HOTELES: Alojamientos donde prima la intimidad en una atmósfera relajada y exclusiva. FIESTA HOTELS & RESORTS: Hoteles frente al mar diseñados para disfrutar de la vida de una manera cómoda y agradable. USHUAÏA IBIZA BEACH HOTEL: Disfruta de los mejores eventos musicales en un glamuroso hotel con personalidad única. Vive lo inesperado. BLESS COLECTION HOTELS: Hoteles modernos, de alta tecnología y con estilo, ubicados en los mejores destinos de todo el mundo. Ideal para huéspedes cosmopolitas que buscan un lugar único para satisfacer sus placeres. ONLY YOU HOTELS: Firma de hoteles de moda que ofrecen una experiencia cosmopolita y sofisticada, diseñada para mostrarle la mejor faceta de Madrid. HARD ROCK HOTELS: La combinación perfecta de rock, tecnología y relajación para que tu próximo viaje sea un éxito.
Seleccionamos persona para administrar las gestiones de nuestro grupo de restauración La Pipeta. Tareas que se piden -Gestión de alta y bajas de trabajadores -Gestión de firma de contratos trabajadores, empresas etc.. -Cartas y folletos para restaurantes y hostal. -Gestión de booking ´Gestionara también reservas de grupos -control horario -facturación El candidato/a estará en contacto directo con la propiedad con nuestra gestoría y la empresa de marketing. Su trabajo es confidencial y se tiene que firmar un contrato con protección de datos ya que toda la información es confidencial.
En LEGALITAS buscamos comerciales experimentados en la captación de nuevos clientes. Si tienes experiencia captando clientes de forma telefónica, sea en el sector que sea, no dudes en inscribirte porque te estamos buscando. Sabemos que las comisiones son lo más importante para ti, así que te OFRECEMOS COMISIONES SIN TECHO (PODRÁS COMISIONAR TANTO COMO VENDAS!! Sin límites.) Recibirás una formación inicial REMUNERADA desde el primer día. Entre los requisitos necesarios para la vacante: - Experiencia previa en campañas de VENTA TELEFÓNICA y en call center - Conocimiento Pack Office. - Carácter ambicioso y comercial. Queremos que te sientas parte de nuestra familia, y para ello, TE OFRECEMOS lo siguiente: - Contrato INDEFINIDO. - Formación REMUNERADA desde el primer día. - OPCIÓN DE JORNADA DE MAÑANA O DE TARDE: Jornada de Mañana de 9:00 a 15:00 (6hr) / Jornada de Tarde de 15:00 a 21:00 (6hr) - SOLO se trabaja DE LUNES A VIERNES - SALARIO FIJO 1002,12 €/brutos/mes + COMISIONES ILIMITADAS - Buscamos perfiles estables y podrás recibir un incentivo adicional si te quedas con nosotros más de 3 meses. - Un ambiente dinámico, diverso y PRESENCIAL los primeros MESES en nuestra gran oficina situada en POZUELO DE ALARCON, posteriormente MODELO HÍBRIDO - Estación de tren a 100 metros de la empresa. - Podrás disfrutar de 26 días laborales al año para vacaciones. - Si quieres estar tranquilo y cuidado, el SEGURO DE VIDA lo tendrás desde el primer día que trabajes con nosotros. - RETRIBUCION FLEXIBLE: Ticket restaurante, guarderías, y un amplio programa de beneficios. - Y no solamente esto, sino que además, por ser de Legalitas pertenecerás al CLUB DE EMPLEADOS VIP para disfrutar de grandes descuentos y ofertas en: Restaurantes, comida a domicilio, cines, parques de atracciones, viajes y hoteles; artículos para el hogar, alimentación, deporte, seguros (hogar, coche, moto, salud…), tecnología y electrodomésticos, moda, decoración, bricolaje, gasolina y lavados, etc. Podrás beneficiarte de precios especiales en: Booking, Kinépolis, Amazon, Ali Express, Línea Directa, Samsung, Leroy Merlín, Smartbox, Zalando, H&M, Bershka, Europcar, Día.es, Decathlon, Telepizza, Adidas, Iberia y cientos de marcas más. Si todo esto es lo que estas buscando, ¡LEGALITAS ES PARA TI!
AUTÓNOMO / MEDIA JORNADA LOCALIDAD: ZAHORA / CONIL DE LA FRONTERA REQUISITOS IMPRESCINDIBLES Formación y/o experiencia en contabilidad. Formación y/o experiencia en administración, gestión de empresas, secretariado, asistente personal, referiblemente en el sector de administración de fincas y/o alquiler vacacional. Excelentes habilidades de comunicación, organizativas y atención al detalle. Conocimientos avanzados de MS Office (especialmente Excel). Nivel alto de Inglés, hablado y escrito. Vehículo propio. REQUISITOS DESEABLES Formación y/o experiencia en el sector del alquiler de inmuebles y alquiler vacacional. Experiencia en gestión y coordinación de personal. Experiencia en gestionar el mantenimienxto de inmuebles, decoración, control y mantenimiento de stock (mobiliario, menaje, etc) de viviendas. Formación y/o experiencia en marketing, gestión de redes sociales, programas de diseño y maquetación. DESCRIPCIÓN DEL TRABAJO CONTABILIDAD, GESTIÓN Y ADMINISTRACIÓN Encargado/a de la administración y contabilidad del alquiler de viviendas (vacacional y de larga temporada). Gestión y control de los ingresos, cobros, elaboración de balance, gestión de cuentas, bases de datos y seguimiento de movimientos de cuentas bancarias. Gestión y seguimiento de los gastos: realización de pagos y transferencias, comparación y búsqueda de tarifas (suministros, seguros, etc), contratación de suministros, compras, mantenimiento, limpiezas, etc. Administración de temas legales, realización de contratos, elaboración de facturas, etc. Preparación de declaraciones de IVA, IRPF y otros. Visitas regulares a inmuebles (en Zahora y Sevilla) para: 1. Organización y supervisión de trabajos de limpieza, mantenimiento y posibles reformas de los inmuebles. Responsable del cumplimiento de excelentes estándares de limpieza y presentación. 2. Control de stock, menaje, y necesidades varias de los inmuebles. Realizar estudios de mercado y compras en función de las necesidades. Gestiones relacionada con las pólizas de seguros y los posibles partes de daños. Elaboración de protocolos y bases de datos para distintas cuestiones organizativas y administrativas. Otras tareas variadas como secretario/a o asistente personal. COMUNICACIÓN Y MARKETING Ser la persona de contacto y realizar la gestión diaria de las plataformas de alquiler de vivienda tales como Airbnb, Booking, Idealista, etc. Creación y edición regular de anuncios en estas plataformas. Supervisión de calendarios y actualización proactiva de precios. Responsable del teléfono de contacto y comunicación diaria con clientes, huéspedes, equipos de mantenimiento y limpieza. Comunicación frecuente con los administradores de fincas, comunidad de propietarios, seguros de hogar, proveedores, técnicos de mantenimiento, bancos, etc. Estandarización y calendarización de procesos, respuestas automáticas. Elaboración de carteles, comunicados, documentos informativos, guías para los clientes, listados de necesidades y otros. Creación y gestión de contenidos en RRSS y pagina web. Crear bases de datos de clientes, gestionar mailing con comunicados, ofertas, etc.
LEGALITAS, compañía líder en servicios jurídicos, se encuentra en proceso de crecimiento en todas sus áreas de negocio, por lo que precisamos incorporar asesor comercial para nuestro departamento. Tus funciones serán: - Recepción y emisión de llamadas a empresas y autónomos para asesoramiento de productos jurídicos - Valorable experiencia en fidelización de clientes. Requisitos para agente de asesoramiento a empresas : - Imprescindible más de 1 año experiencia en tareas de atención al cliente y comercial. DEMOSTRABLE. - Se valorará de forma muy positiva, que cuente con experiencia en gestión de asesoramiento a empresas - Buscamos una persona muy orientada al cliente, comercial, acostumbradas a trabajar por objetivos y que quiera incorporarse en la plantilla de una gran empresa. Buscamos una persona muy orientada al cliente, comercial, acostumbradas a trabajar por objetivos y que quiera incorporarse en la plantilla de una gran empresa. - Contrato INDEFINIDO. - Formación REMUNERADA desde el primer día. - JORNADA DE 30 horas en turno de TARDE (SOLO se trabaja DE LUNES A VIERNES) - SALARIO FIJO 1002,12 €/brutos/mes + COMISIONES ILIMITADAS - Un ambiente dinámico, diverso y PRESENCIAL en nuestra gran oficina en la zona de Hortaleza - Podrás disfrutar de 26 días laborales al año para vacaciones. - Si quieres estar tranquilo y cuidado, el SEGURO DE VIDA lo tendrás desde el primer día que trabajes con nosotros. - Y no solamente esto, sino que además, por ser de Legalitas pertenecerás al CLUB DE EMPLEADOS VIP para disfrutar de grandes descuentos y ofertas en: Restaurantes, comida a domicilio, cines, parques de atracciones, viajes y hoteles; artículos para el hogar, alimentación, deporte, seguros (hogar, coche, moto, salud…), tecnología y electrodomésticos, moda, decoración, bricolaje, gasolina y lavados, etc. Podrás beneficiarte de precios especiales en: Booking, Kinépolis, Amazon, Ali Express, Línea Directa, Samsung, Leroy Merlín, Smartbox, Zalando, H&M, Bershka, Europcar, Día.es, Decathlon, Telepizza, Adidas, Iberia y cientos de marcas más. Si todo esto es lo que estas buscando, ¡LEGALITAS ES PARA TI!
¿Tienes experiencia como recepcionista de hotel, en la gestión de apartamentos turísticos o como auxiliar administrativa? Requisitos: Experiencia mínima de 2 años demostrable en puestos similares. Amplios conocimientos de Excel e Inglés (Se valoran más idiomas) Manejo de plataformas de reserva. ( Booking, Airbnb..) Disponer de moto o patinete, o saber manejarlos para desplazamientos. Si cumples con estos requisitos y estás buscando una oportunidad emocionante para unirte a un equipo dinámico, ¡queremos conocerte!
Do you have experience as a Customer Service? Do you have a native level of Dutch? If so, this offer is for you! OUR CLIENT: Leading company in its sector with more than 20 years which specializes in enhancing business performance through digitalization solutions. They offer tailored solutions in areas such as Front Office, Consulting and Innovation, and Back Office and Business Processes. With a presence in 8 countries and 18 production sites, they provide multilingual support in 18 languages using a blend of human intelligence, emotional intelligence, and artificial intelligence. YOUR FUNCTIONS: In the reservations/booking department you will be in charge of the following tasks: - Customer service to resolve guest queries via telephone and/or email. - Provide accurate information about the resort's facilities, activities and services. - Assist guests in booking accommodation, meals and leisure activities. - Manage incidents and complaints. POSITIONS REQUISITES: Formación: Bachillerato Idiomas: Holandés: C2 Conocimientos: customer serivce What we need from you: - Fluency in Dutch and English is a must. - Previous customer service experience would be an asset, preferably in a hospitality or tourism environment. - Excellent communication and interpersonal skills. - Strong problem solving skills and proactive approach to customer satisfaction. - Ability to multi-task and prioritise responsibilities in a fast-paced environment. - Proficient in basic computer applications (e.g. Microsoft Office, reservation systems). YOUR BENEFITS: What we offer: - Contract: 6 months temporary contract with the company (possibility of a permanent contract afterwards) - Hours/Shifts: Monday to Sunday, 9am to 9pm, in two shifts and 2 weekends a month. - Saturdays from 9am to 7pm and Sundays from 10am to 5pm. - Salary: 22.000 gross euros yearly + 2K more of bonus. - Well located offices in Barcelona (between Llacuna and Bogatell)
Buscamos Host/Hostess para un restaurante ASIATICO STREET FOOD en Riviera del Sol. Será el/la responsable de recibir a los clientes que lleguen al restaurante, deberá asignarles una mesa y explicarles el concepto y menú del restaurante. Contestar llamadas, correo electronicos. Cobrar/cerrar mesas. Deberá comprobar la satisfacción de los clientes durante y después de su visita. Requisitos: - CV con foto y experiencia demostrable. (Mínimo dos años de experiencia). - Buena presencia. - Saber manejar booking systems como CoverManager. - Imprescindible ingles y español. (Se valorará otros idiomas). - Actitud positiva y excelentes dotes de comunicación. - Se valorará certificados y titulación o experiencia como camarero/a.
Becario / Práctica de Recepción y Administración en Grupo Hotels Toledo Descripción de la empresa Somos un grupo hotelero con 30 habitaciones, suites y apartamentos en Toledo. Trabajarás en el Casco Histórico durante 25 horas a la semana, incluyendo fines de semana y festivos, durante un período de hasta 6 meses. La incorporación es inmediata. Descripción del rol Este es un puesto a tiempo parcial en el centro histórico de Toledo. Trabajarás bajo la supervisión del Gerente de Recepción. Tus responsabilidades incluirán colaborar con el gestor de canales, el motor de reservas, los clientes, la gestoría contable y los proveedores para las facturas, así como elaborar informes de pronóstico y de ingresos. Es imprescindible trabajar 6 días al mes los fines de semana a tiempo parcial. Nuestro horario de atención es de 9 a. m. a 9 p. m., los 7 días de la semana, incluyendo festivos. El contrato será de becario o convenio de prácticas formalizado con tu universidad. Requisitos • Motivación, iniciativa, confiabilidad y habilidades comunicativas. • Buenas habilidades organizativas. • Experiencia en la organización de archivos y uso de Excel. • Excelente trabajo en equipo y habilidades de comunicación en español e inglés. • Trato amable con los clientes y capacidad para trabajar con grupos de niños en actividades de animación. • Habilidad para trabajar de forma independiente. • Interpersonalidad, diversión y ética. • Pasión por los números, el ROI y la creación de informes en Excel y PowerPoint. • Conocimientos previos de sistemas de reservas como Booking y Airbnb. Deseable • Conocimiento de otros idiomas. • Experiencia previa en tareas administrativas o informes financieros. • Conocimientos de marketing
Company description: TalentWorldGroup provides industry changing contact center services. (Multilingual, Scalable, Uniform, Global) Centralized and standardized native customer support Worldwide. International marketplace of premium contact center projects for Talents working remotely. We are a truly peoples company and we are on a mission to reinvent professional Home-Based Working and build the Workplace of the Future ! Our innovative approach allows our talents to find the best fitting projects, with the schedules they prefer, working part-time, up to full time. Offer description: We are looking for Native German Customer Care Talents to first join our Talent Pool and then have the opportunity to start working on a variety of Contact Center projects like Inbound customer care (phone/email/chat) in the Hospitality industry- Reservation Booking, Survey Handling - Outbound calls in Heath Care and Catering industry. -We are doubling our inbound customer care team in the Hospitality industry for the high Season, so we already opened our qualification process for this project. -In case you would like to start working on a project from the end of April (in the high season), after qualifying yourself to our Talent Pool, you will have time to integrate to our online International Community and get to know your colleagues, before starting to train and work in this amazing, high speed, fun project. -We have further opportunities, new projects coming up shortly, so it is time to ensure your place in our amazing teams! REQUIREMENTS -2 or more years of Call Center -Experience (Inbound/Outbound) -Experience in the Hospitality industry is an advantage -Computing Skills- strong user level -You strive for excellence and find your happiness in helping others -You are a strong multitasker, with experience in using more online tools at the same time for work -German is your mother tongue language -Good communication skills in written and spoken English -College or University Degree is also an advantage We will ask you to have: -Wired, USB plug-in Headset Internet: -Broadband internet connection ( 10 Mbps download, 2 Mbps upload) -Ethernet based LAN connection Hardware Requirements: -Processor: 1.8Ghz upwards (64bit preferred) -RAM: 8 GB RAM upwards -Available Storage: 10Gb minimum -Preferred Resolution: 1920x1080 Operating System -Microsoft Windows: 10 upwards -MacOs: 12 upwards Location: Remote (if not possible, then Germany, Berlin area) Type of contract: Freelance (Hourly rate is 11 EUR/hour)
Becario / Practica Recepcion y Administrativo Grupo Hotels Toledo Company Description We are a hotel group of rooms, suites and apartments with 30 rooms in Toledo. You will be working in the Casco Historico 25 hours per week including weekends and holidays for up to 6 months. Start time is immediate. Role Description This is a part-time on-site position located in Toledo historic city center. You will be working under the Reception Manager. You will work with our channel manager, booking engine, clients, the accounting gestoria, and providers for invoices and develop forecasting and revenue reports. Working 6 part time weekend days a month is a must. We are open 7 days a week and holidays from 9 AM to 9 PM and the role is for 25 hours a week with a contrato de becario / convenio de practica which will be formalized with your university Qualifications · Highly motivated, self-starter, dependable and outgoing. · Good organizational skills · Good with organizing large amounts of files, drive, etc · Excel · Excellent team-working and communication skills · Advanced Spanish and English · People person, outgoing and great with groups of children for animation · Ability to work well alone · Interpersonable, fun and ethical · Passion for numbers, ROI and creating excel and powerpoint reports · Prior knowledge of Booking, Airbnb, reservation systems a must Nice to have · Additional languages · Prior experience working in an administrative or financial reporting capacity. · Marketing