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As a Server/Waiter you will coordinate the service station and communicate with front of the house and back of the house personnel to provide a dining experience that exceeds guest expectations. Always wearing a smile and ensuring product knowledge is high. Our Servers are key to any successful guest experience in one of our restaurants. You will be assigned to one of our restaurants as your main point of work but will have the opportunity to support across the other outlets to further your knowledge. Eataly London is home to three restaurants all focused on providing high quality Italian food: A traditional Italian grill restaurant – Terra. A classic, high quality, casual Italian – Pasta + Pizza. An outdoor restaurant – La Terrazza. WHAT YOU WILL BE DOING... Greets guests and presents them with the menu. Informs guests of specials, menu changes, answers questions regarding food and beverages. Consistently maintains outstanding knowledge of all food and beverage menu items. Assures needs of guests are continually being met in a courteous and professional manner throughout the duration of their visit, such as allergies and/or dietary requirements. Receives food and beverage orders from guests and relays to kitchen staff and bartender using a POS system. Prepares the bill when asked, presents, accepts payment, and provides change or credit card receipt. Follows appropriate accounting procedures. up to £16.50 Uniform allowance. Tronc Scheme. Free meal on shift. Training dedicated to personal development and careers progression opportunities. 20% employee discount across retail, bars, and restaurants. Uncapped "Refer a Friend" bonus scheme. Lifestyle and culture discounts through our benefit supplier. Cycle to work scheme. 30 days holiday allowance that increases with length of service up to a maximum of 36 days. Technology and gym benefit available. Healthcare cash plan scheme. Employee assistance program. At least 1 year experience as a Server or Waiter in a restaurant. Willingness to learn product knowledge. A positive confident attitude. Ability to be flexible and work evenings, weekends, and bank holidays. Willingness to support multiple teams. Right to work in the UK. Fluent in English. Eataly is the largest existing artisanal Italian food and wine marketplace and it is committed to the world-wide distribution of high-quality agro-products! Founded in Turin in 2007, our market sells the same high-quality foods used by our chefs, while narrating the history of its products and their local producers that day by day make Italy one of the most biodiverse places on earth. Eataly's culture and philosophy are built upon the values of Sustainability, Corporate Responsibility and Sharing. Eataly is the first space where you can buy, eat and learn at the same time. Our customers can savor our products and then purchase the ones they selected while also acquiring knowledge of food and cooking through our learning programs (cooking classes, tastings and producers’ speeches). Eataly's goal is to make its consumers incisive and informed so as to help them select healthy and quality foods. Currently, we have more than 30 Marketplaces around the world building a bridge amongst cultures, eating styles and cuisines and bringing the Italian high food philosophy everywhere. We opened our second Eataly NYC location at the World Trade Center in August 2016, Boston in November 2016, Eataly LA in is anticipated to open the summer of 2017 and Eataly Las Vegas the sumer after!
Duties: Greet and welcome customers in a friendly and professional manner Take customer orders and serve drinks and food Prepare and mix beverages according to recipes and customer preferences Maintain cleanliness and organization of the bar area Handle cash transactions and operate the POS system Monitor customer behavior and ensure a safe and enjoyable environment Restock bar supplies and replenish inventory as needed Collaborate with other staff members to provide excellent customer service Experience: Previous experience working in a restaurant or bar setting preferred Ability to multitask and work well under pressure Excellent communication and interpersonal skills At our establishment, we value teamwork, professionalism, and providing exceptional service to our customers. As a member of our bar staff, you will play a crucial role in creating a positive experience for our guests. We offer competitive pay rates, flexible scheduling options, and opportunities for growth within the company. If you are passionate about the hospitality industry, have a strong work ethic, and enjoy working in a fast-paced environment, we would love to hear from you. Please submit your application with your resume attached. Job Type: Full-time Salary: £13 to £13.5 per hour Benefits: Company pension Discounted or free food Employee discount Schedule: 10 hour shift 12 hour shift 8 hour shift Monday to Saturday Ability to commute/relocate: London: reliably commute or plan to relocate before starting work (required) Experience: Hospitality: 2 years (required) Bartending: 2 years (required) Work Location: In person
- Welcoming guests, managing reservations, and escorting them to their tables while providing a friendly and hospitable atmosphere. - *Processing customer payments, including handling cash, operating point-of-sale (POS) systems, and ensuring accuracy in transactions. - *Actively listening to guest feedback, addressing any concerns or complaints promptly and professionally, and finding appropriate solutions to ensure customer satisfaction. - Monitoring and maintaining cleanliness. - Coordinating with kitchen and bar staff to ensure efficient communication, accurate order delivery, and timely service. - *Allocate designated storage areas for different types of stock items. Clearly label shelves or bins to facilitate easy access and inventory management. Implement a system such as First-In, First-Out (FIFO) to ensure proper stock rotation. - *Adhering to food safety and hygiene standards, including proper handwashing, sanitization practices, and compliance with health and safety guidelines.
FRONT OF HOUSE TEAM MEMBER/COOK. Up to £12p/hour Based in: Chiswick/South Acton We are seeking a reliable and customer-oriented Fast Food Attendant to join our team at Guasa Group. As a Fast Food Attendant, you will play a crucial role in ensuring that our customers have a positive dining experience. If you have excellent time management skills, a passion for food preparation, and enjoy working in a fast-paced environment, we would love to hear from you. Duties: - Take customer orders and accurately enter them into the POS system - Prepare and assemble food items according to company recipes and guidelines - Ensure that all food is prepared and served in a timely manner - Maintain cleanliness and sanitation standards in the kitchen and dining areas - Assist with inventory management and restocking supplies as needed - Handle cash transactions and provide accurate change to customers - Address customer inquiries and resolve any issues or complaints promptly - Collaborate with team members to ensure smooth operations during busy periods - Experience: - Previous experience in a fast food or restaurant setting is preferred but not required - Knowledge of basic math skills for cash handling purposes - Familiarity with food safety regulations and procedures is a plus - Ability to work in a fast-paced environment while maintaining attention to detail - Strong communication skills and the ability to work well within a team - If you are looking for an exciting opportunity to contribute to a dynamic team, please submit your application today. We offer competitive pay rates, opportunities for career growth, and a supportive work environment. Join us at Guasa Group as we strive to provide exceptional service to our valued customers
About Us: Our cafes were born from the love of everything Italian. We love the food, the culture, the people, and the history of Italy. We are located in the heart of London and are known for our artisanal coffee blends, our pastries, sandwiches and salads made freshly on site, and much more. But we’re not just about the coffee and food. We also aim to create a warm and inviting atmosphere where people can relax and enjoy each other’s company, and our cafes are a favourite gathering spot for locals and visitors alike. Job Description: We are seeking a passionate and experienced barista to join our team at ARRO Coffee. As a key member of our team, you will be responsible for delivering exceptional customer service and crafting delicious coffee beverages for our beloved customers. If you have a love for coffee and enjoy creating memorable experiences, we'd love to hear from you! Responsibilities: - Take orders for food and drinks, handle cash transactions and operate POS systems to process payments accurately. - Prepare and serve a variety of coffee and espresso-based drinks according to ARRO's recipes and standards. - Serve food items such as pastries, sandwiches and salads. - Provide friendly and attentive customer service, greeting customers warmly, taking orders accurately, and addressing any questions or concerns. - Maintain cleanliness and organization in the cafe, including cleaning equipment, cups, cutlery, trays, sanitizing work surfaces, and restocking supplies as needed. - Uphold food safety and hygiene standards in the handling and preparation of food items. - Collaborate with team members to ensure smooth operations and a positive work environment. Requirements: - Previous experience as a barista or in a similar customer service role preferred. - Knowledge of coffee preparation techniques and espresso equipment. - Excellent communication and interpersonal skills. - Positive and proactive attitude. - Ability to work in a fast-paced environment and multitask effectively. - Attention to detail and a commitment to quality and cleanliness. - Availability to work flexible hours, including mornings, evenings, weekends, and holidays. Benefits : - Competitive hourly wage - Free food and drinks while at work - 50% off food and drinks made in store and 30% off on everything else - Recommend A Friend Scheme, giving you the chance to earn up to £250 - Enrolment on Store Bonus Scheme* - Opportunities for advancement and professional development - Fun and supportive work environment
The Bar and Restaurant Manager oversees the daily operations of a bar and restaurant, ensuring excellent customer service, effective staff management, and a high-quality dining experience. This role involves managing both the front-of-house and back-of-house operations, including staff supervision, inventory control, financial management, and adherence to health and safety regulations. - Recruit, train, and supervise staff members. - Schedule shifts and assign tasks to ensure optimal staff coverage. - Conduct regular performance reviews and provide feedback and training. - Address staff issues and conflicts promptly and professionally. - Ensure high standards of customer service and address customer complaints efficiently. - Monitor customer satisfaction through feedback and adjust operations accordingly. - Develop strategies to enhance customer experience and loyalty. - Oversee daily operations to ensure smooth and efficient service. - Manage opening and closing procedures. - Ensure the bar and restaurant are clean, well-maintained, and compliant with health and safety regulations. - Coordinate with kitchen staff to ensure timely and accurate order delivery. - Monitor and manage budgets, including labor costs, food costs, and beverage costs. - Conduct regular financial reporting and analysis. - Implement cost-saving measures without compromising quality. - Manage cash handling and reconcile daily sales. - Order and manage inventory, including food, beverages, and supplies. - Conduct regular inventory audits and manage stock levels. - Negotiate with suppliers for the best prices and quality. - Develop and implement marketing strategies to attract and retain customers. - Plan and execute promotional events and special offers. - Utilise social media and other platforms to promote the bar and restaurant. - Proven experience as a bar and restaurant manager or in a similar role. - Strong leadership and management skills. - Excellent interpersonal and communication skills. - Financial acumen and experience with budgeting and financial reporting. - Knowledge of food and beverage operations. - Familiarity with health and safety regulations. - Ability to work flexible hours, including nights, weekends, and holidays. - Proficiency in point-of-sale (POS) systems and other restaurant management software. - Fast-paced environment requiring multitasking and quick decision-making. - Physical demands include standing for long periods, lifting heavy items, and performing repetitive tasks. - Occasional stressful situations due to high customer volume or staff shortages. The Bar and Restaurant Manager plays a crucial role in ensuring the success of the establishment, requiring a blend of management expertise, customer service skills, and financial acumen. This position offers the opportunity to work in a dynamic and rewarding environment with potential for career growth.
Job Title: Supervisor for Argentinean Steak House Location: London, United Kingdom Company: Malevo Tower Bridge Job Type: Full-time About Us: Malevo Tower Bridge is a premier dining destination known for its exceptional Argentinean cuisine, welcoming ambiance, and outstanding customer service. We are committed to providing our guests with an unforgettable dining experience. We are currently seeking a dedicated and experienced Supervisor to join our team and help maintain our high standards of quality and service. Job Description: Position Overview: As a Supervisor at Malevo Tower Bridge, you will play a crucial role in overseeing daily operations, ensuring exceptional customer service, and maintaining a positive and efficient work environment. You will be responsible for supervising staff, managing customer satisfaction, and ensuring that our steak house operates smoothly and efficiently. Key Responsibilities: 1. Staff Supervision and Management: - Supervise and support front-of-house and back-of-house staff, ensuring they perform their duties effectively and efficiently. - Manage employee time and attendance. - Provide training, guidance, and ongoing support to team members. - Conduct performance evaluations and provide constructive feedback. 2. Customer Service Excellence: - Ensure all guests receive exceptional service and have a positive dining experience. - Address customer complaints and concerns promptly and professionally. - Monitor dining area and service quality, making adjustments as necessary to maintain high standards. 3. Operations Management: - Oversee daily restaurant operations, including opening and closing procedures. - Ensure compliance with health, safety, and sanitation standards. - Manage inventory levels and coordinate with suppliers to ensure timely delivery of goods. - Assist in maintaining the cleanliness and organisation of the restaurant. 4. Financial Management: - Assist in managing restaurant finances, including cash handling, daily sales reports, and expense tracking. - Monitor and control labor and operational costs to meet budgetary goals. 5. Team Collaboration: - Foster a positive and collaborative work environment. - Communicate effectively with kitchen staff and other team members to ensure seamless operations. - Participate in team meetings and contribute to the continuous improvement of restaurant operations. Qualifications: - Previous supervisory or management experience in a restaurant setting, preferably in a steak house or fine dining environment. - Strong leadership and interpersonal skills. - Excellent customer service and communication skills. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Knowledge of food safety and sanitation regulations. - Proficiency in restaurant management software and point-of-sale (POS) systems. - High school diploma or equivalent; additional education or training in hospitality management is a plus. Benefits: - Competitive salary based on experience. - Paid time holiday. - 50% Employee discounts on dining. - Opportunities for career growth and advancement. How to Apply: Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and experience to this app or our email with a headline "Supervisor Application – MTB.” We thank all applicants for their interest, but only those selected for an interview will be contacted. Malevo Tower Bridge is an equal opportunity employer and welcomes applications from all qualified individuals. Join our team and help us deliver an exceptional dining experience to our guests!
About Us: is a high-end pizzeria dedicated to delivering an exceptional dining experience with gourmet pizzas crafted from the finest ingredients. We pride ourselves on our warm, inviting atmosphere and impeccable service. Our team is passionate about food, hospitality, and providing a memorable experience for every guest. Job Summary: We are seeking a personable and attentive Waiter/Waitress to join our team. The ideal candidate will have a passion for food and beverage, excellent communication skills, and a dedication to providing outstanding customer service. As a Waiter/Waitress, you will be responsible for ensuring our guests have a delightful dining experience from the moment they arrive until they leave. Responsibilities: Greet and seat guests promptly and courteously. Present menus, answer questions, and make recommendations based on guests' preferences. Take accurate food and drink orders and relay them to the kitchen staff. Serve food and beverages with a high level of professionalism and attention to detail. Monitor guests' dining experiences to ensure satisfaction and address any issues promptly. Prepare tables by setting up linens, silverware, and glasses. Maintain cleanliness and organization of the dining area. Process payments and handle cash or credit transactions. Stay updated on menu items, seasonal offerings, and daily specials. Collaborate with kitchen and bar staff to ensure timely and accurate order delivery. Adhere to all health and safety regulations. Requirements: Previous experience as a waiter/waitress or in a similar role in a high-end dining establishment. Excellent communication and interpersonal skills. Strong attention to detail and ability to multitask in a fast-paced environment. A positive attitude and a passion for providing outstanding customer service. Ability to stand, walk, and carry heavy trays for extended periods. Flexibility to work various shifts, including evenings, weekends, and holidays. Knowledge of food safety and hygiene regulations. Preferred Qualifications: Knowledge of gourmet pizza and Italian cuisine. Experience with point-of-sale (POS) systems. Certification in food safety or customer service. Benefits: Competitive hourly wage plus tips. Opportunities for career advancement. Employee discounts on food and beverages. Training and development programs. Friendly and supportive work environment. Join the family and be part of a team that values excellence, creativity, and a passion for exceptional dining experiences. We look forward to meeting you!
Job Title: Supervisor for Argentinean Steak House Location: London, United Kingdom Company: Malevo Tower Bridge Job Type: Full-time About Us: Malevo Tower Bridge is a premier dining destination known for its exceptional Argentinean cuisine, welcoming ambiance, and outstanding customer service. We are committed to providing our guests with an unforgettable dining experience. We are currently seeking a dedicated and experienced Supervisor to join our team and help maintain our high standards of quality and service. Job Description: Position Overview: As a Supervisor at Malevo Tower Bridge, you will play a crucial role in overseeing daily operations, ensuring exceptional customer service, and maintaining a positive and efficient work environment. You will be responsible for supervising staff, managing customer satisfaction, and ensuring that our steak house operates smoothly and efficiently. Key Responsibilities: 1. Staff Supervision and Management: - Supervise and support front-of-house and back-of-house staff, ensuring they perform their duties effectively and efficiently. - Manage employee time and attendance. - Provide training, guidance, and ongoing support to team members. - Conduct performance evaluations and provide constructive feedback. 2. Customer Service Excellence: - Ensure all guests receive exceptional service and have a positive dining experience. - Address customer complaints and concerns promptly and professionally. - Monitor dining area and service quality, making adjustments as necessary to maintain high standards. 3. Operations Management: - Oversee daily restaurant operations, including opening and closing procedures. - Ensure compliance with health, safety, and sanitation standards. - Manage inventory levels and coordinate with suppliers to ensure timely delivery of goods. - Assist in maintaining the cleanliness and organisation of the restaurant. 4. Financial Management: - Assist in managing restaurant finances, including cash handling, daily sales reports, and expense tracking. - Monitor and control labor and operational costs to meet budgetary goals. 5. Team Collaboration: - Foster a positive and collaborative work environment. - Communicate effectively with kitchen staff and other team members to ensure seamless operations. - Participate in team meetings and contribute to the continuous improvement of restaurant operations. Qualifications: - Previous supervisory or management experience in a restaurant setting, preferably in a steak house or fine dining environment. - Strong leadership and interpersonal skills. - Excellent customer service and communication skills. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Knowledge of food safety and sanitation regulations. - Proficiency in restaurant management software and point-of-sale (POS) systems. - High school diploma or equivalent; additional education or training in hospitality management is a plus. Benefits: - Competitive salary based on experience. - Paid time holiday. - 50% Employee discounts on dining. - Opportunities for career growth and advancement. How to Apply: Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and experience to this application with the subject line "Supervisor Application – MTB.” We thank all applicants for their interest, but only those selected for an interview will be contacted. Malevo Tower Bridge is an equal opportunity employer and welcomes applications from all qualified individuals. Join our team and help us deliver an exceptional dining experience to our guests!
Sous Chef Salary: £43,000 in tronc Are you a Sous Chef with experience in Premium or Luxury Dining? We are seeking a talented Sous Chef to join our team at our renowned 5 Star Hotel in Park Lane We are looking for a professional Sous Chef to be the second in command in our kitchen, following our Executive Chef’s specifications and guidelines. The successful candidate will employ its culinary and managerial skills in order to play a critical role in maintaining and enhancing our customers’ satisfaction. Responsibilities Help in the preparation and design of all food and drinks menus Produce high quality plates both design and taste wise Ensure that the kitchen operates in a timely way that meets our quality standards Fill in for the Executive Chef in planning and directing food preparation when necessary Resourcefully solve any issues that arise and seize control of any problematic situation in the kitchen Manage and train kitchen staff, establish working schedule and assess staff’s performance Order supplies to stock inventory appropriately Comply with and enforce sanitation regulations and safety standards Maintain a positive and professional approach with coworkers and customers Requirements and skills 2+ years of experience as a Sous Chef Understanding of various cooking methods, ingredients, equipment and procedures Excellent record of kitchen and staff management Accuracy and speed in handling emergency situations and providing solutions Familiar with industry’s best practices Working knowledge of various computer software programs (MS Office, restaurant management software, POS) BS degree in Culinary science or related certificate would be a big plus as would speaking any other languages as we are an inclusive diverse kitchen What our Chefs say about us... "Nice place to work, Nice Team and People, very clean kitchen'' Apply Now and if successful we'll invite you for a trial so you can see for yourself We look forward to meeting you Job Type: Full-time Salary: £43,000 in tronc
Take customer orders and serve food and beverages to patrons at tables in dining establishment. Check with customers to ensure that they are enjoying their meals and take action to correct any problems. Replenishment of POS stock such as drinks and crisps. Ensuring different areas are kept clean
Greet and escort customers to their tables Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies) Prepare tables by setting up linens, silverware and glasses Inform customers about the day’s specials Offer menu recommendations upon request Up-sell additional products when appropriate Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages Communicate order details to the Kitchen Staff Serve food and drink orders Check dishes and kitchenware for cleanliness and presentation and report any problems Arrange table settings and maintain a tidy dining area Deliver checks and collect bill payments Carry dirty plates, glasses and silverware to kitchen for cleaning Meet with restauGreet and escort customers to their tables Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies) Prepare tables by setting up linens, silverware and glasses Inform customers about the day’s specials Offer menu recommendations upon request Up-sell additional products when appropriate Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages Communicate order details to the Kitchen Staff Serve food and drink orders Check dishes and kitchenware for cleanliness and presentation and report any problems Arrange table settings and maintain a tidy dining area Deliver checks and collect bill payments Carry dirty plates, glasses and silverware to kitchen for cleaning Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties) Follow all relevant health department regulations Provide excellent customer service to guests
About Us: Our cafes were born from the love of everything Italian. We love the food, the culture, the people, and the history of Italy. We are located in the heart of London and are known for our artisanal coffee blends, our pastries, sandwiches and salads made freshly on site, and much more. But we’re not just about the coffee and food. We also aim to create a warm and inviting atmosphere where people can relax and enjoy each other’s company, and our cafes are a favourite gathering spot for locals and visitors alike. Job Description: We are seeking a passionate and experienced barista to join our team at ARRO Coffee. As a key member of our team, you will be responsible for delivering exceptional customer service and crafting delicious coffee beverages for our beloved customers. If you have a love for coffee and enjoy creating memorable experiences, we'd love to hear from you! Responsibilities: - Lead motivate and inspire the team, ensuring each shift runs smoothly. - Take orders for food and drinks, handle cash transactions and operate POS systems to process payments accurately. - Prepare and serve a variety of coffee and espresso-based drinks according to ARRO's recipes and standards. - Serve food items such as pastries, sandwiches and salads. - Provide friendly and attentive customer service, greeting customers warmly, taking orders accurately, and addressing any questions or concerns. - Maintain cleanliness and organization in the cafe, including cleaning equipment, cups, cutlery, trays, sanitizing work surfaces, and restocking supplies as needed. - Uphold food safety and hygiene standards in the handling and preparation of food items. - Collaborate with team members to ensure smooth operations and a positive work environment. Requirements: - Previous experience as a barista or in a similar customer service role preferred. - Previous experience as a Shift Manager or similar management role preferred. - Knowledge of coffee preparation techniques and espresso equipment. - Excellent communication and interpersonal skills. - Positive and proactive attitude. - Ability to work in a fast-paced environment and multitask effectively. - Attention to detail and a commitment to quality and cleanliness. - Availability to work flexible hours, including mornings, evenings, weekends, and holidays. Benefits : - Competitive hourly wage - Free food and drinks while at work - 50% off food and drinks made in store and 30% off on everything else - Recommend A Friend Scheme, giving you the chance to earn up to £250 - Enrolment on Store Bonus Scheme* - Opportunities for advancement and professional development - Fun and supportive work environment
Part time/Full time morning Barista - 6am to 2pm or 1pm to 9pm We are a small and independent café near fulham road and we are looking for a trustworthy and costumer-focused barista. The successful candidate will be responsible for providing a great service to customers, ensuring the coffee shop is clean, tidy and well-stocked, and making a wide range of drinks. Responsibilities: - Taking orders from customers and dealing with queries - Ensuring the display is always well stocked and looks nice - Preparing drinks carefully Part time/Full time Barista We are a small and independent café near Clapham Junction and we are looking for a trustworthy and costumer-focused barista. The successful candidate will be responsible for providing a great service to customers, ensuring the coffee shop is clean, tidy and well-stocked, and making a wide range of drinks. Responsibilities: - Taking orders from customers and dealing with queries - Ensurin is always well stocked and looks nice - Preparing drinks carefully and to our high standards - Cleaning equipment, work surfaces and public areas - Cash handling and ensuring all sales are processed accurately through our POS system Skills required: - Experience of working with customers, taking orders and dealing with queries - Reliable and trustworthy - Flexibility to work early morning and weekend shifts - Good attention to detail - Team worker - Good communication skills - A positive attitude - Coffee-making knowledge important Perks: - Staff food provided - Evolving position and pay - 28 days of holidays per year Pay: - between £10.5 to 11£ - monthly payments - Bonus: Every 6months on progression and sales Part timers schedule to be discussed *Applicants must have the right to work in Uk If you think you fit within our description please apply by clicking the apply button and tell us a little bit about yourself and previous experience.
Job Overview: We are seeking dedicated individuals to join our team as Bar Staff. We have part time and full time positions. As a vital part of our establishment, you will play a key role in providing exceptional service to our customers. Responsibilities: - Greet and welcome customers in a friendly and professional manner - Take customer orders accurately and efficiently - Prepare and serve beverages following recipes and standards - Maintain cleanliness of the bar area and equipment - Monitor inventory levels and restock supplies as needed - Handle cash transactions and operate the POS system - Adhere to all food safety regulations and alcohol serving laws - -be team player and show initiative when required, also you need to be able to work by yourself and manage situations. - Experience: - Prior experience in the hospitality industry is preferred - Knowledge of food safety practices - Strong time management skills to handle peak hours effectively - Proficiency in bartending techniques - Familiarity with restaurant operations is a plus - Willingness to assist team members when needed - Joining our team offers you the opportunity to work in a dynamic environment where you can enhance your bartending skills while providing excellent customer service. If you are passionate about the hospitality industry and enjoy working in a fast-paced setting, we invite you to apply for this exciting position.
Summary Newly created, full time role for a small, ambitious café, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. The role will be hands-on, running and operating the café on a day to day basis and overseeing the café & floor team, to create an excellent, well established neighbourhood destination with the support of the Venue Manager and wider management team. . With expert training offered, this is a great opportunity for someone who has been a successful cafe assistant manager or head barista for at least 2 years, and is looking to take the next step in their career. It’s a chance to come in at the beginning and help create and shape the new team as part of a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, engaging, business-minded person who fully understands our customers. Applicants should have spent at least 2 years in specialty coffee, with 1 year in cafe management or 2 years at a senior level. SCA Intermediate is preferable. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) and food hall, as well as acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on offering an evolving, high quality platform for a diverse group of businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations to launch a new café in May, we’re looking for a professional and engaged Café & Assistant Venue Manager who can embed themselves in the life of our building, and work in a structured and creative way to maximise our collective offer, customer service, local appeal and footfall. Key Tasks: Responsibility for the day to day running and operation of the café set within our ground floor food hall, supported by the Venue Manager and wider management team, as well as assisting in the oversight and operation of the food hall. Responsibilities include; 1. Operational leadership – overseeing day to day operations of the café, managing a team to embed a motivated and enjoyable culture, implementing SOPs to ensure highly consistent, excellent standards, and monitoring inventory and supplies (all supported by the Venue Manager) 2. Customer experience – providing an exceptional, welcoming and memorable experience for every single customer, ensuring the space always looks beautiful, proactively engaging with customers and community to gather feedback and address concerns, and implementing initiatives to enhance customer loyalty and satisfaction 3. Financial management – adhering to budgets, exceeding sales targets and generating sustainable, healthy margins for the café, as well as feeding into strategic decision making to improve customer experience and business performance 4. Quality control – ensure the consistent delivery of a high-quality full hot and cold food and drinks menu, created and supported by a collective of creative, highly experienced industry professionals, as well as implementing and enforcing health and safety and general upkeep standards Required Skills; - Commercial Awareness - Strong understanding of café operations and financials. - Ability to set achieve sales and revenue targets. - Experience in cost control and menu pricing. - Knowledge of current trends and innovations in the UK hospitality industry. Leadership & Team Management - Self-starting and highly motivated - Proven ability to oversee, motivate, and encourage a diverse team. - Excellent communication and interpersonal skills to build positive relationships with team members, collaborators and customers. - Ability to promote a positive and supportive work environment for maximum productivity. Customer Service & Operations - Exceptional customer service skills with a focus on exceeding guest expectations, and setting a friendly, welcoming atmosphere for all. - In-depth knowledge of coffee as well as preparation techniques and equipment. - Good knowledge of UK food hygiene and safety regulations. - Ability to handle customer complaints and resolve issues in a professional and timely manner. - Detail-focussed, with a proven track record in maintaining high standards of service, cleanliness, and presentation throughout venues. Problem-Solving & Decision-Making - Ability to make sound decisions under pressure and in fast-paced environments. - A proactive approach to anticipating and mitigating potential risks and challenges. - Excellent organisational and planning skills to ensure smooth daily operations and event execution. Additional Skills - Proficiency in relevant POS systems. - Excellent written and verbal communication skills. - Ability to work independently and as part of a team. - Commitment to continuous learning and development within the hospitality industry. If you’re interested we’d love to hear from you!
A bright personality confident when greeting and serving customers, providing information on menus, multi tasking front of house duties, hands on experience with POS and a good understanding of Italian language. Only Team players who are flexible on rotas need apply. Sundays off Join our successful Delfino Mayfair Team
We are looking for a weekend barista / waiter/waitress to join our friendly team, serving food, Making coffee. We are committed to providing excellent customer service to our guests, and a vibrant and supportive environment for our team members. Ideally, we look for candidates with hospitality experience. Who is willing to help out in the kitchen as well if needed. Having a great attitude is very important to us. Please get in touch if you feel you have the skills and ambition we are looking for! Start of Pay is £12 which will be reviewed after 3 months.. Duties and Responsibilities Create a warm environment by welcoming customers to the cafe Regularly checking and promptly clearing tables. Take orders and allergen requirements, and relay information accurately to the kitchen Be a team player and support your colleagues during busy periods with a positive attitude Handle transactions and process payments using the POS system Skills and qualifications Understanding of high standards of customer service Excellent communication and interpersonal skills Must be excellent at making coffee Ability to multi-task and work well under pressure Basic numeracy skills Enthusiastic team player
WHO WE ARE LOOKING FOR: - Creative and passionate about food and customer service - Ability to embrace change - Attentive and patient - Strong organisational and multitasking skills - Thrives under pressure - Team player WHAT WE REQUIRE: - 2+ years of experience - Good level of reading, writing, and oral proficiency in English language - Training in hospitality and/ or health & safety is an advantage WHAT YOU WILL BE DOING: - Prepare restaurant set up for opening - Set up linens, silverware, and glasses as required on the tables - Greet and escort guests to their table - Be well versed with the menu, method of preparation, portion sizes, allergens, and accompaniments - Know and understand the special dishes/ drinks and to inform guests about these - Offer menu recommendations upon request - Up-sell additional products when appropriate - Take accurate food and drinks orders - Using POS ordering software diligently - Check guest ID’s where necessary to ensure minimum age requirements for consumption of alcoholic beverages - Communicate order details and any specific information or issues with the kitchen - Serve food and drinks orders - Check dishes and kitchenware for cleanliness and presentation, reporting any problems - Maintain a tidy floor and bar area - Clean and polish glassware - Check and deliver bills, and taking payments - Clear plates, glasses, and silverware from tables - Follow all relevant health & safety regulations - Keep fridges regularly stocked - Clean and maintenance of appliances as required - Answer phone calls, taking online orders, and adding bookings on the system - Coordinate take away orders with the kitchen and providing drivers with correct food - Always maintain excellent grooming standards - Establish effective employee relations and maintain the highest level of professionalism, ethics, and attitude towards all guests, clients, and employees - Prepare stock inventory when requested
About Us: Join our energetic and friendly team as a barista at our bustling cafe. We're dedicated to serving top-quality coffee and providing excellent customer service in a vibrant atmosphere. Responsibilities: - Prepare and serve a variety of coffee beverages, teas, and other beverages with precision and consistency - Provide exceptional customer service by greeting and assisting customers in a friendly and efficient manner - Take customer orders accurately and handle transactions using our POS system - Maintain cleanliness and organization of the coffee bar area, including brewing equipment, supplies, and display cases - Uphold our standards for beverage quality and presentation, ensuring every drink meets our high standards - Collaborate with team members to ensure smooth operation during peak hours and contribute to a positive work environment Requirements: - Previous experience as a barista or in a customer service role preferred, but we're willing to train enthusiastic individuals - Passion for coffee and a desire to learn about different coffee beans, brewing methods, and flavor profiles - Excellent communication and interpersonal skills, with a friendly and approachable demeanor - Ability to work efficiently in a fast-paced environment while maintaining attention to detail - Flexibility to work mornings, evenings, weekends, and holidays as needed Benefits: - Competitive hourly wage with opportunities for tips - Training and development opportunities to enhance your coffee knowledge and barista skills - Employee discounts on food and beverages - Positive and supportive work environment with a passionate team If you're a coffee enthusiast with a knack for providing exceptional customer service, we'd love to have you join our team! Apply now with your resume and cover letter outlining why you'd be a great fit for our cafe. ---
Position: Assistant General Manager Experience: Minimum of 3 years in a restaurant or pub setting Schedule: 5 days per week Job Description: The Assistant General Manager plays a key role in supporting the overall operations and management of the restaurant or pub. This position involves assisting the General Manager in overseeing daily operations, managing staff, ensuring customer satisfaction, and driving business growth. The ideal candidate will have a minimum of 3 years of experience in a restaurant or pub environment, strong leadership skills, and a proactive approach to problem-solving. Key Responsibilities: Assist the General Manager in overseeing and managing daily restaurant or pub operations. Supervise and train staff to ensure high-quality service, adherence to company policies, and compliance with health and safety regulations. Coordinate with kitchen and front-of-house teams to maintain consistent food quality, presentation, and customer service standards. Monitor inventory levels, order supplies, and manage vendor relationships to optimize costs and minimize waste. Assist in developing and implementing business strategies, marketing initiatives, and promotional campaigns to drive revenue growth and customer engagement. Handle customer inquiries, concerns, and feedback in a professional and timely manner to ensure customer satisfaction and loyalty. Conduct regular staff meetings, performance evaluations, and training sessions to foster a positive and productive work environment. Ensure compliance with all local, state, and federal laws, regulations, and licensing requirements. Qualifications: Minimum of 3 years of experience in a restaurant or pub setting, with previous managerial or supervisory experience preferred. Strong leadership, communication, and interpersonal skills. Ability to work effectively in a fast-paced environment, multitask, and make sound decisions under pressure. Proficiency in restaurant management software, POS systems, and Microsoft Office applications. Knowledge of food and beverage industry trends, best practices, and regulatory guidelines. Flexibility to work evenings, weekends, and holidays as required. Bachelor's degree in Hospitality Management, Business Administration, or a related field is a plus.
Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, reception and bar teams, mentoring, motivating and inspiring them to deliver the best caffe concerto guest experience possible. In return, our assistant manager will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: •50% staff discounts in all our venues even on your days off •Extra service charge after probation period. •Flexible weekly time table. •Annual holidays of 4 weeks. •Learning and development opportunities. •Free meals during working hours. Requirements : •Positive attitude and experience is required. •Must have the stamina to work full time and flexible shifts. •Be able to reach, bend, stoop and frequently lift up to 50 pounds. •Certificate of Food Safety level I •Certificate of Health and Safety level I •Possess excellent basic math skills and have the ability to operate a cash register or POS system. •Be able to communicate and understand the predominant language(s) of the restaurant's trading area.
Enthusiastic Waiters Wanted for Vibrant Turkish Restaurant - Stanmore & Finchley Location. We're a bustling Turkish restaurant renowned for our delicious cuisine, warm hospitality, and vibrant atmosphere. With locations in Stanmore and Finchley, we're currently seeking passionate and dynamic Waiters to join our team. If you have a love for Turkish culture and cuisine and thrive in a fast-paced dining environment, we want to hear from you!Key Responsibilities:Providing exceptional dining experiences by offering friendly and efficient service.Knowledgeable about our menu items, including ingredients, preparation methods, and cultural significance, to make recommendations and answer guests' questions.Managing table settings and maintaining a clean dining area.Processing orders accurately and efficiently.Handling payments and operating the POS system.Collaborating with kitchen and bar staff to ensure smooth service.Upholding the restaurant's high standards of quality and hygiene.Requirements:Previous experience as a waiter/waitress, preferably in a fast-paced restaurant environment.A genuine passion for Turkish cuisine and a willingness to learn more about our culinary traditions.Excellent communication and interpersonal skills.Ability to work well under pressure and as part of a team.Availability to work evenings, weekends, and public holidays.A positive attitude and a professional appearance.What We Offer:Competitive salary with tips.A vibrant and supportive work environment.Opportunities for professional growth and training in Turkish cuisine.Staff discounts on meals.Flexible scheduling to support work-life balance.
Job Title: Bartender 🏳️🌈 🏳️⚧️ Please come to the Dolphin on Wednesdays for a face to face interview from 5 PM. Job Description: We are seeking a skilled and enthusiastic bartender to join our team and provide exceptional service to our customers. As a bartender, you will be responsible for crafting and serving a wide variety of beverages, including cocktails, beers, wines, and non-alcoholic drinks. Your role will involve engaging with customers, taking drink orders, and ensuring timely and accurate delivery of beverages. Additionally, you will be expected to maintain a clean and organized bar area, monitor inventory levels, and restock supplies as needed. The ideal candidate will have excellent communication skills, a strong knowledge of drink recipes, and the ability to multitask in a fast-paced environment. Prior experience in bartending and a relevant certification are preferred. If you are passionate about creating memorable experiences for customers and thrive in a dynamic atmosphere, we encourage you to apply for this position. Responsibilities: 1. Greet customers and take drink orders. 2. Prepare and serve alcoholic and non-alcoholic beverages according to established recipes and standards. 3. Engage with customers in a friendly and professional manner, providing recommendations and answering questions about the menu. 4. Maintain cleanliness and organization of the bar area, including bar tops, equipment, and glassware. 5. Monitor inventory levels and restock supplies as needed. 6. Process payments and handle cash transactions accurately. 7. Adhere to all safety and sanitation policies and procedures. 8. Collaborate with other staff members to ensure smooth operation of the bar. 9. Stay updated on current trends in the beverage industry and continuously improve your skills and knowledge. Requirements: 1. Proven experience as a bartender or similar role. 2. Excellent knowledge of drink mixing and cocktail recipes. 3. Strong communication and interpersonal skills. 4. Ability to work well under pressure in a fast-paced environment. 5. Attention to detail and a passion for providing exceptional customer service. 6. Familiarity with POS systems and cash handling procedures. 7. Ability to work evenings, weekends, and holidays as needed. 8. Certification in bartending or relevant field is a plus. Benefits: - Competitive wages - Flexible scheduling - Opportunities for advancement - Employee discounts