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Job description Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We are searching for a charismatic Senior Receptionist to join our dynamic and supportive team in one of the UK’s most-loved restaurant brands. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Senior Receptionist includes ensuring all our guests receive a positive, warm and professional first impression of the restaurant. You will assist the Reception Manager in the building of an efficient department, by taking an active interest in the team’s welfare, safety, and development. You’ll also be able to supervise other receptionists, ensuring that the correct standards and methods of service are maintained. About you: You love to go the extra mile for guests and wow them with your professionalism. You have excellent English language skills and feel confident dealing with guest and team member needs. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
RECEPTION MANAGER- NEW OPENING - NEW PROJECTS & OPENINGS Salary - Up to £48,000 pa Schedule - Full Time Experience - Previous experience within a similar role within a large quality restaurant JKS Restaurants are seeking Reception Manager to join their exciting new opening in Mayfair. The successful candidates will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Reception Manager looking for a new role in an award winning, critically acclaimed group. The Group JKS Restaurants was founded by siblings Jyotin, Karam and Sunaina Sethi in November 2008. The group has received critical acclaim and industry recognition since its inception, including 7 Michelin stars, 4 Michelin Bib Gourmands and one restaurant ranked in the World’s 100 Best restaurants. The JKS portfolio currently includes Michelin Starred restaurants Trishna, Gymkhana, Kitchen Table, Sabor and Lyle’s; as well as cult favourites Hoppers, BAO, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar and Bibi. Pubs include The Cadogan Arms and The George. JKS Restaurants offers a unique chance to either pursue a career in fine dining or develop within casual trend focused cuisine, with opportunities across all disciplines for those looking to progress their careers within a people focused, collaborative hospitality group. The Position We're looking for an experienced Reception Manager to ensure a welcoming and engaging first impression, and an exceptional guest experience. You will be delivering Michelin Star standards and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: Prior experience as a Reception Manager or Head Receptionist in a fast paced, quality restaurant; Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.
The Host/Receptionist role is a great way to start your career in hospitality. Do you have an engaging personality, charisma and passion for customer service? If so, we'd love you to apply for the this position now! WHY WORK FOR ETM GROUP? Flexible working hours Guaranteed share of service charge increase after 6 months of employment Half price food and drinks at any ETM Group or Maven Leisure venue, for you and up to 5 friends - any day, any time! Your birthday lunch in your venue is on us Free counselling, legal advice and access to hardship grants through our 24/7 employee helpline Membership of Wagestream, which allows you to access up to 40% of your earnings between pay dates Money off your shopping at many high street stores ETM has partnered with Otolo to provide mentorship programmes to inspire and promote working within hospitality
SENIOR RECEPTIONIST - HOPPERS KINGS CROSS Salary - up to £16 ph Schedule - Full Time Experience - Previous experience within a similar role within a large quality restaurant Hoppers in Kings Cross are seeking a Senior Receptionist to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Senior Receptionist looking for a new role in an award winning, critically acclaimed group. The Restaurant Hoppers the much talked about, fast paced Sri Lankan restaurant. We are looking for team members who can come on-board to our award-winning concept inspired by the food of Tamil Nadu and Sri Lanka. We serve our London twist on hoppers, dosas, kothus and roasts. Complimented by a tropical drinks list with Genever and Arrack at its heart. Our people are a big part of what we do, helping to translate the cuisine and always going above and beyond to make sure our guests have a fantastic experience. It’s what makes us different. Being part of the Hoppers family requires commitment, charm, confidence and an eagerness to learn. The Position As Senior Receptionist, you be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same. If you have experience in the following, then we want to hear from you: Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.
𝑺𝑬𝑵𝑰𝑶𝑹 𝑹𝑬𝑪𝑬𝑷𝑻𝑰𝑶𝑵𝑰𝑺𝑻 - 𝑮𝒀𝑴𝑲𝑯𝑨𝑵𝑨 𝑺𝒂𝒍𝒂𝒓𝒚 - 𝑼𝒑 𝒕𝒐 £17/hour 𝑺𝒄𝒉𝒆𝒅𝒖𝒍𝒆 - 𝑭𝒖𝒍𝒍 𝑻𝒊𝒎𝒆 𝑬𝒙𝒑𝒆𝒓𝒊𝒆𝒏𝒄𝒆 - 𝑷𝒓𝒆𝒗𝒊𝒐𝒖𝒔 𝒆𝒙𝒑𝒆𝒓𝒊𝒆𝒏𝒄𝒆 𝒘𝒊𝒕𝒉𝒊𝒏 𝒂 𝑴𝒊𝒄𝒉𝒆𝒍𝒊𝒏 𝒔𝒕𝒂𝒓 𝒓𝒆𝒔𝒕𝒂𝒖𝒓𝒂𝒏𝒕 𝒐𝒓 𝑭𝒊𝒏𝒆 𝒅𝒊𝒏𝒏𝒊𝒏𝒈 Gymkhana is seeking a Full-time Senior Receptionist to join our team. The successful candidate will be friendly, personable, and passionate about all things food and drink. This is a fantastic opportunity for an experienced Receptionist looking for an opportunity in an award-winning, critically acclaimed group. 𝐁𝐞𝐧𝐞𝐟𝐢𝐭𝐬 & 𝐂𝐮𝐥𝐭𝐮𝐫𝐞 Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance, and experience necessary to build confidence and grow. 𝐓𝐫𝐞𝐚𝐭 𝐘𝐨𝐮𝐫𝐬𝐞𝐥𝐟 - Up to 50% off dining across JKS Restaurants - Retail & Takeaway Discounts - Code App Membership - Perkbox - access to tons of retail discounts and our wellbeing hub 𝐏𝐫𝐨𝐠𝐫𝐞𝐬𝐬 𝐘𝐨𝐮𝐫𝐬𝐞𝐥𝐟 - Access to our fantastic L&D Calendar - A personalised learning & development plan to develop your skills and knowledge - Career progression with a fast-growing, critically acclaimed restaurant group. 𝐁𝐞 𝐘𝐨𝐮𝐫𝐬𝐞𝐥𝐟 - Employee referral scheme - paying up to £600 per referral - Staff parties & long service awards 𝐓𝐡𝐞 𝐑𝐞𝐬𝐭𝐚𝐮𝐫𝐚𝐧𝐭 Located in Mayfair, Gymkhana is inspired by the bars, social, sports, and members’ clubs of the British Raj in India and serves contemporary Indian cuisine using seasonal British ingredients with a strong focus on the tandoori oven. Opened in 2013, Gymkhana went on to win its first Michelin star, Restaurant Magazine’s Restaurant of the Year, and BMW Square Meal Restaurant of the Year in 2014. “Gymkhana is the best restaurant I have ever been to.” Giles Coren, The Times.
Hello, We are looking for a full time flexible head receptionist with experience to join us at Spring restaurant in Somerset house. Seven rooms knowledgeable is very essential. Please send your cv to apply for the current position. Thanks Ali
YOUR MISSIONS : • The Chief host will be a representative of the restaurant. Responsible to build and develop relationships with guests visiting the restaurants, local Parisian residents, international guests and regular guests to drive customer loyalty and maximize revenues. • The Chief host will act as a ‘salesperson’, encouraging return customers, capturing new business and communicating any special requests and needs of guests to the restaurant management team. • The Chief host will demonstrate a deep knowledge and passion for the brand they represent and play an active role in building and managing the guest database. Key duties and Responsabilities: • Assist the Restaurant General Manager and the service colleagues to deliver exceptional standards of service and proactively build relationships with guests throughout the property, with the local community and beyond. • Welcome and interact with guests to ensure their every need is accommodated and communicated with the team. • Always exceed guests’ expectations • Become a master of guest recognition and implement initiatives to capture repeat customers and new business. • Take ownership over the guest database ensuring it is regularly updated and utilized to communicate upcoming marketing activity and use as a proactive tool to capture all potential business. • Work closely and communicate with the experience managing team to ensure guest’s needs are effectively communicated to management and all colleagues on the floor. • Actively listen and respond positively to guest questions, concerns and feedback. Support to resolve issues and follow up personally to ensure challenges are overcome. • Maintain exceptional standards of presentation and personal hygiene. • Thorough knowledge of the resort and all facilities and offerings including but limited to on-going promotions, special events, etc. • Training and development of the experience managing team. • Any other duties as assigned. • Provide guests with menus
We’re looking for a Senior receptionist who embodies the glamour of restaurant, while making sure the floor runs smoothly. The first and last person our guests see when they visit, you’ll be the beginning and the end of the Ivy experience. As a Senior receptionist, you’ll get to develop these even further while answering calls, liaising with different departments and maintaining cloakroom organisation, supporting the team and Reception Manager at different tasks. Our Senior receptionist will enjoy these benefits: - free food and drinks when working from our restaurant menus - -50% discounts for all employees when dining with us up to 4 people. - -book your birthday off - -we reward Refer a friend - -extra discounts for all our team on gym membership, shopping, mobile phones, travel and much more..
Location: SAMS, Oban Contract Type: Permanent Working Pattern: Full Time (37 hours per week) Salary Range: £23,144 - £25,138 per annum Closing date: Friday 24th May 2024 The Role: This is a varied role, where you will be working with senior colleagues to deliver specific administrative tasks, efficiently, and to a high standard. For your own portfolio of responsibility, (e.g. room allocation, tenant administration, etc.) you will deal with colleagues, students and external organisations. When providing support in Reception, you will be the first point of contact for many staff, students and visitors with a wide variety of enquiries. Our Ideal Candidate: Our ideal candidate, is someone who already has experience in administration roles, is organised, flexible, can successfully prioritise their workload, and has a clear ‘customer support’ approach. You will be required to behave diplomatically and occasionally assertively, according to the tasks at hand. As a member of our Reception team, you will present a smart, professional, ‘can do’ attitude, even when under pressure from competing tasks. Whilst minute taking and time management training would be advantageous, SAMS offers ongoing training opportunities, according to need. What do we offer in return? Looking for a change in lifestyle or location? We are based on the beautiful west coast of Scotland – within Argyll & Bute. In addition to your salary, we offer a generous remuneration package including pension, holiday allowance, structured career development path, free on-site parking as well as occupational health & wellbeing support. In addition, our employee benefits package includes purchase of additional holidays, technology & smartphones, payroll giving, discounted shopping vouchers and a cycle to work scheme. Additionally, SAMS encourages and recognises excellence among staff through various recognition and reward arrangements. We constantly develop and expand the benefits and offers for our colleagues. SAMS offers a generous salary and pension as well as employee benefits package. We also have supportive policies to assist absence, family and other leave types. Interested? We would love to hear from you. If you have queries on the job and would like to talk these through before applying, please get in touch. Applications must include CV and Cover Letter. Closing date for application is Friday 24th May 2024 - Interviews will be held shortly thereafter. Please note, we are unfortunately unable to provide visa sponsorship for this position. SAMS Group is committed to being an equal and open organisation. Diversity and inclusion are important to us, and we strive to remove any barriers that may prevent people from applying to join us. We encourage applications from all backgrounds, and from all who share our values and can help us to broaden our knowledge and range of ideas.
An opportunity has arisen for a full-time Reception Supervisor who is head and shoulders above the rest! We need someone who understands the importance of 5* customer service, professionalism, organisation and management but who is also naturally warm, friendly and a people person. You will work closely with both the Management team and the Reception team and will act as a trainer and mentor for the Reception staff so that they uniformly offer the best experience possible for our members. Above all, you will lead by example and will exemplify what a superstar Receptionist is. As Reception Supervisor, you will have a wide variety of duties that you will be expected to engage in. The role is interesting and varied and whilst there can of course be down time, on the whole it is fast paced. Amongst the usual day to day running's of reception, it will be your responsibility to create and maintain efficient Rota’s ensuring that the reception is covered at all times, keep on top of merchandising and ordering, staff training, Reception recruitment, to ensure that staff are following correct procedures at all times, to create and implement new procedures when deemed necessary, to answer member enquiries and to deal with complaints in a calm, conciliatory manner. On occasion you may be required to deputise for Duty Managers and you will support Senior Managers in opening and closing procedures of the club. Your shift pattern will include both early, late and middle shifts and will involve you working one weekend in three. You will also be responsible for safely evacuating the reception area in the event of a fire or emergency and also for training the Reception team to be able to do so in your absence. Who are we looking for? The ideal candidate must have had previous experience in a similar high end establishment and ideally within the hospitality and leisure industry. You should ideally have a minimum of 2 years of experience of leading a small team and should have excellent communication skills along with customer service levels that are second to none. An excellent telephone manner, the ability to take and pass on accurate messages and an eye for detail is a must, as is being computer literate and having the ability to multi-task in a fast paced environment. You must take pride in your appearance and be happy to conform to our uniform requirements and must also ensure that the rest of the team do the same. Having your own transport or being very local would be a big plus. Above all, we are looking for someone who enjoys their work and who has an infectious, positive, can-do attitude! Work remotely: No Job Types: Full-time, Permanent Pay: £25,000.00 per year Benefits: Company pension Cycle to work scheme Discounted or free food Employee discount Gym membership Schedule: 8 hour shift Monday to Friday Weekend availability Supplemental pay types: Yearly bonus Ability to commute/relocate: London N10 2QE: reliably commute or plan to relocate before starting work (preferred) Experience: Management: 2 years (required) Work Location: In person
We are searching for a charismatic Senior Receptionist to join our dynamic and supportive team in one of the UK’s most-loved restaurant brands. Who has experience using platforms such as OpenTable / Seven Rooms. Key elements of your role as Senior Receptionist includes ensuring all our guests receive a positive, warm and professional first impression of the restaurant. You will assist the Reception Manager in the building of an efficient department, by taking an active interest in the team’s welfare, safety, and development. You’ll also be able to supervise other receptionists, ensuring that the correct standards and methods of service are maintained.