We are seeking a Support Analyst to join our team. The ideal candidate will have strong communication skills, be detail-oriented, and possess the ability to analyze and resolve customer issues efficiently. Responsibilities: - Communicate effectively with customers to provide support and assistance - Conduct data entry and maintain accurate records of customer interactions - Utilize phone etiquette to handle inbound and outbound customer calls - Analyze customer needs and recommend appropriate solutions - Upsell products or services to enhance customer experience Skills: - Proficient in English; multilingual abilities - Strong communication skills to effectively interact with customers - Ability to analyze customer inquiries and provide suitable solutions - Experience in data entry to maintain accurate customer records - Knowledge of phone etiquette for professional customer interactions - Bilingual proficiency is desirable for enhanced customer support
An exciting opportunity for an experienced Technical Support Analyst to join a US law firm based in London as part of their IT team. This Technical Support Analyst will support the Regional IT ...
2nd Line Support Analyst - London/Hybrid - 6 Month Fixed Term Contract - Up to £48k A fantastic opportunity has arisen for a 2nd Line Support Analyst to join our London based global law firm on a ...
1st Line Desktop Support Analyst - City of London - £25,000 - £33,000 Harrington Starr have a 1st Line Desktop Support Analyst opportunity for a Leading Exchange client operating in over 15 ...
Looking for candidates who can work on B2B Senior IT Support Analyst - 3 / 4 days a week on site in London * Hands-on Windows desktop support building PCs and fixing operating system/driver/software ...
2nd Line Support Analyst - London - Consultancy - £35,000 - £40,000 + Excellent Benefits Overview: Our client, a leading Microsoft consultancy partner is looking for an experienced 2nd Line Support ...
1st/2nd Line Support Analyst A boutique consulting firm are on the lookout for a proactive and enthusiastic 1st/2nd Line Support Analyst to join their newly formed IT Support function. With two UK ...
Business Application Support Analyst Location: Home/City of London Department: Business Application Support and Service Desk About the Role: Join a dynamic team as a Business Application Support ...
French / Français / Graduate / STEM / Mathematics / Support / London / Software / SaaS / Technical ... Achieved a 2:1 / Mention Bien or above at Bachelor's level in a STEM or analytical subject
Support the sales team in all aspects of sales support/client servicing. * Organise investor ... Strong analytical and research skills. * Minimum of 2 years in a client-facing role within the ...
Applications Support Analyst - DMS We are seeking a talented Applications Support Analyst to join a leading Law Firm headquartered in London. As the Applications Support Analyst, you will play a key ...
Application Support Analyst - COBOL Location: Hybrid, London/Birmingham Salary range £35,000 - £48,000 dependant on experience Role: My client, a global Fintech organisation is looking for a ...
This firm are looking for a L1/L2 Trading Applications Support Analyst - FIC to provide trade support to all EMEA Trading Teams on the firm's proprietary and external trading applications. You will ...
Application Support Analyst - Insurance, hybrid or fully remote, competitive salary, bonus & benefits KEY SKILLS: * Application support experience within the insurance sector * Strong communication ...
Application Support Analyst Are you an ambitious Application Support Analyst who wants to work for a fast growing IT software organisation? As an Application Support Analyst, you will play a crucial ...
About the role We are seeking a Production Support Analyst to join our Wealth Production Support team, which includes SS&C Hubwise. The role involves issue management from external and internal ...
This role would suit a dynamic and ambitious Business Analyst to support the discovery and delivery work for this new programme, working to engage everyone who works for the charity to create the ...
D365 Support Analyst - Dynamics 365 F&O, D365 F&O, D365 Finance, D365 Financials, D365 HR, D365 Talent, Systems Manager, System Management, Product Owner, SME, Systems Administration, Dynamics AX2012 ...
I'm currently working with a central London energy trading client who is looking to continue scaling their tech team and are currently searching for multiple Application Support Analysts. Based in ...
Business Analyst - London (hybrid) - Perm - Salary £27K - £35K We are currently seeking an entry-level Business Analyst to support a growing Broadcast media business. This cross-functional role ...
Business Analyst LONDON MARKET INSURANCE EXPERIENCE IS ABSOLUTELY NECESSARY MUST HAVE PAS / POLICY ... Support the Product Owners in ensuring completeness of the epics/stories and acceptance criteria ...
Day rate is negotiable depending on experience We require multiple Principal Business Analyst ... You will also support and inform product iteration, evolution and optimisation. You will ...
My client is looking for an experienced D365FO Business Analyst to support on international implementations in a pure BA manner. You'll be responsible for gathering requirements, creating training ...
Business Analyst - Asset Management Middle Office Initial 6 Month Contract London/Hybrid £600/day ... Operating Model - Proven ability to develop effective multi- organisation processes with supporting ...