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Respectfully - PLEASE DO NOY APPLY IF YOU DO NOT MEET OUR REQUIREMENTS. We're looking for a well-rounded and experienced person to join our reservations team who is experienced in the following; quoting air fares selling flights issuing tickets You must be fully conversant with Amadeus and have SOLID knowledge of fares and rules. You will be highly sales driven, deliver top customer service, and play a key role within the team. The ideal candidate: Will speak Portuguese (Spanish will be considered) Proficiency in Amadeus Enthusiastic and motivated Will be target driven with an aim to over-deliver on your monthly targets Must have excellent sales skills, good telephone manner, and outstanding customer services skills Minimum 2 years’ Travel Agency/Tour Operator experience in a target based, sales role (involving selling flights) Full knowledge of fare types - Nett, ITX, and Published fares along with airline contract rules. The Role The role is a varied one, working as part of a small, but very busy team, undertaking a variety of tasks simultaneously, you will need to demonstrate first-class customer service and leadership , quick learning, passion, and ambition. Your focus will be: Making flight reservations and booking all travel requirements Managing amendments, cancellations, and schedule changes Creating quotes quickly, using airline, hotel, and transfer travel systems and direct hotel contracts for pricing
Job Title: Rewilding Site Manager Location: Nazeing, Essex Employer: Nattergal Limited Number of Positions: 1 Salary (per annum pro rata): £27,500 - £35,000 per annum Start Date: ASAP Contract: Full Time - Permanent Job Snapshot We are looking for a local person to manage our new site near Nazeing, Essex, providing site and communities coordination as we develop our project plans. This is an exciting opportunity for someone to join the Nattergal team, take a lead on this rewilding project in its early stages and to play an integral role in the successful delivery of the project aims. The Opportunity: Nattergal is a leading nature restoration company building inspiring rewilding projects across the UK and beyond, creating stories of hope for nature and the future. Through joining the company you will be embedded in this innovative, inspiring organisation and will play an integral part of developing and delivering exemplar site-level processes that really add value to nature. We are aiming to build a team and culture that recognises and values different backgrounds, mindsets, skills, and experience and would welcome applications from such. About the Role: The ideal candidate will live within driving distance of Nazeing, as the role will be predominantly site based. They will need to be a great project and supplier manager, with the ability to smoothly coordinate activities on site, including Health and Safety processes and visitor management. They will be hands-on – collecting soil samples for carbon in the morning, then fixing a fence in the afternoon. They will also be a fantastic communicator – giving site tours to local groups one day, and presenting the project at a local landowners meeting the next. Reporting to the Head of Operations, and with support from the wider Nattergal team, the successful candidate will deliver: Site Management: - Developing and delivering yearly site budgets, including utilities. - Management of activities at the Wildland – including booking in, meeting on site and providing orientation tours to partners, suppliers and investors. This will include water, carbon and biodiversity baseline surveyors, academic researchers, investors, and team visits as required. There will also be tradespersons to co-ordinate as the site develops. - Building management responsibilities – including ex-farm buildings and site office, plus working with a property management company on the residential and commercial tenanted buildings. - To be the main contact point for all the above and related site activity, including, engaging with local suppliers to provide services, e.g., ordering lunches from local pubs where required. - To eventually include the management of ongoing monitoring data collection for ecological and hydrological monitoring– potentially undertaking some regular biodiversity surveys (as per skills and development ambitions). - General maintenance jobs – e.g. lawn mowing, fixing gates and fence upkeep. - Manage the site Health and Safety requirements for all the above and lead on site security. Community Coordination: - To provide a focal contact point to the local community, to be a ‘friendly face’. - To coordinate, promote locally and run community engagement events – e.g., in local village halls. - To engage directly with local stakeholders – including visits to local farmers and interested other key persons in the community for coffee meetings to explain the project. - To engage with local community groups, schools, and council/local authority as needed. - To design and coordinate local volunteers and activity days. - To manage project-level Facebook group and contribute to Nattergal level social media regarding on site activities, including visual media of wildlife. Requirements (Person Specification) Essential: - A passion for nature recovery and biodiversity conservation. - Project Management experience, preferably in a land management related organisation (e.g., conservation charity, farming) - Experience within the nature conservation / land management industry. - Excellent communication skills including verbal and visual presentations. - A proactive self-starter with excellent organisational skills. - Good problem-solving skills. - A practical person who is happy to take on physical tasks and work outside in all weathers. - Good experience using Microsoft suite of programmes - Word, Outlook, Excel. - Commutable distance from the site. - Full UK driving licence Desirable: - Degree / qualifications in a land management or natural science-based discipline - Health and Safety qualifications (full training will be given) - Adaptive to changing requirements and the excitement of working in a fast moving start up Benefits Annual Leave: 25 Days + 8 Bank Holidays Pension Scheme In addition to the role and it’s benefits you will be enrolled on to the Change Agents UK Sustainability Leadership Skills Programme. You can benefit from networking with peers, a series of workshops, 1:1 coaching to focus on your professional development.
About Pedibus Pedibus is London's original Party Bike. Since 2008, we have run tours around London for private parties and celebrations, on our fleet of party bikes. The Role We are looking to hire a highly motivated and dependable individual to join our business as an Events Host & Driver. The successful candidate will be responsible for providing fantastic customer service and ensuring the safe, efficient and enjoyable operation of our bikes. They will have an interest in people, outdoor activities, hospitality, and will be keen to learn and develop within the role. We are looking to hire 2 people to join our team of Event Hosts & Drivers for the Summer 2024 season. The role is based at London Bridge, and is pre-dominantly a Saturday job. Key Responsibilities Delivering excellent customer service to all Pedibus visitors. Delivering safety instructions pre-tour, and monitoring the customers throughout their journey. Driving our bikes around London, on pre-defined routes, with safety in mind at all times. Interacting with our customers throughout, taking photos, and joining in with their fun. Being a good brand ambassador, in view of the general public. Reporting on the day's tours in a de-brief at the end of each day. Occasional ad-hoc duties, as deemed necessary by management.
Work.Life is a flex workspace provider for businesses who care about people. We believe that happy teams deliver measurable benefits for businesses. That’s why everything we do, from workspace design to delivering a best-in-class personal service, is designed to create happy working environments. We have shared workspaces across London, Reading and Manchester; with 7,000+ members; and an amazing team of nearly 70 work.lifers who share our ambition to redefine the workspace experience for the better. Your role We are looking for a talented and passionate Manager who is eager to take the reins of one of our Central London spaces. You're a people-person, organised, insanely efficient; and someone who loves to build relationships and be at the heart of a thriving community. Your role is to be the glue to keep our community together and to help make Work.Life a place where our members love to work, giving them everything they need to run their businesses smoothly. You're an essential part of our mission to make people's work-lives happier. We trust our managers to run their spaces like their own business, which means operating the building excellently every day, driving sales and keeping the business profitable. If this is something you can handle; we want to hear from you. Your day to day Sales & revenue · Be responsible for driving income in your space to achieve your budgets. · You’ll own inbound membership enquiries for your space, as well as driving pro-active sales opportunities · Build to 100% building occupancy by conducting great tours and effectively selling the space. · Maintain occupancy by exceeding the expectations of your members, and by conducting effective contract renewals. · Maximise revenue opportunities eg. meeting rooms & event hire, printing, customisation extras & short-term usage. · Manage contracts and invoices relating to new and existing members. Space operations · Onboard new members effectively, getting them off to a great start. · Manage the overheads in your space to achieve your budgets. · Ensure the building runs smoothly and our facilities and amenities are kept to a great standard. · Work directly with management on any issues to ensure the highest level of member experience and satisfaction. · Update and complete membership records as appropriate to ensure information is accurate and current. Create a collaborative community – internally & externally · Build meaningful connections for our members through events, personal introductions, and networking. · Check in regularly with members to understand their pain points, what’s working, and how we can continue to improve. · Develop Work.Life’s presence with the wider local community: you're an ambassador for everything we believe in! · Oversee events from weekly, space-wide events to unique events that you design and put on for your community. · Update and complete membership records as appropriate to ensure information is accurate and current. Sustainability We're a proud BCorp! You'll support our sustainability goals here by: · Upskilling in sustainability through onboarding & other training & joining Team power-hours & our online channels · Supporting our annual & quarterly goals both as an individual in your role, and through the work of your team · Using your charity hours ('Giving Back Days') to support a charity of your choice up to 4 days per year · Supporting in delivering or participating in our fundraising, awareness and partnership activations & events How you'll be measured in this role - Your KPIs · Management of your P&L vs budget · NPS (Net Promoter Score) vs. company target of 62 · Space Audit Score vs. company target of 90% · Mystery Shopping Score vs. Target of 90% About you · You’ll have sales experience; and a successful track record of prospecting, developing, and closing clients. · You’ll have demonstrated customer service experience – proven ability to add value to your customers. · You’ll understand business operations, and ideally have experience operating a business unit or department. · You’ll have an entrepreneurial spirit and be excited to run your own business. We'd also love it if · You have previous experience managing a small team. · You are used to commercial responsibilities, having owned a P&L. · You can demonstrate successful (small-scale) project management experience. Our Values We’re positive You lift the mood in the room – celebrating success often & tackling problems & opportunities with positivity We’re personal You’re driven to get to know people and their challenges, tailoring your ideas and solutions to give a personal approach We’re inclusive You actively seek out ideas & opinions different to your own and incorporate them into your plans We don’t stop at good You’re always seeking opportunities to improve and sharing ideas to make Work.Life an even better place to work We’re team 1st You’ll support other teams & spaces, taking an interest in their work & giving feedback generously day-to-day to help others improve. Why you’ll love Work.Life Work happiness is our passion, and this starts with our own team. We offer a supportive working environment, plenty of training and development opportunities, competitive salary, monthly wellness package, team joy budget, quarterly socials and more, so you can work happier. · A supportive & friendly team of hard-working people · 33 days holiday per year incl. Bank Holidays (plus an additional day per year of service) · £75/month towards your mental & physical wellbeing · Team joy budget to be spent together with the team · Unlimited coaching sessions per month through More Happi - our coaching partner · Optional therapy available via Self Space - our mental health partner · 4 paid charity days per year · Quarterly team socials · Discounts with brilliant local businesses · Company Pension Scheme · Cycle to Work & Dash E-Bike Schemes · Salary-Sacrifice Nursery Benefits & Generous Parental Leave
We are working with a leading travel trade language school business who are looking to recruit a Group Travel Executive. Based full time from the Paddington Office - Monday - Friday Duties: You will be coordinating the logistics of up to 100 coaches a day taking students to a from language schools, airport pick ups, day trips and excursions. You will be booking tickets for ground services such as Theatre bookings, Attraction entrances, restaurant bookings , but the main purpose of this role us to manage the logistics of the coaches, timetables and manage the relationships with the transport suppliers. This is a very busy role so you must be able to working under pressure to tight deadlines and able to multi-task. The right person: You must have UK travel operations experience or logistics experience You must have a good geographical knowledge of the UK You must have at least 2 years experience working for a tour operator, travel business or have a logistics role within a student or educational setting. If you feel you have suitable experience please send your CV. Due to the volume of applications we can only contact the successful applicants.
Overview: We are seeking a detail-oriented Operations Executive to join a business travel team. The ideal candidate will play a crucial role in ensuring the smooth running of group tours and coach logistics to UK destinations. Duties: This position involves a detail oriented individual who can organisation and manage all aspects of transportation and attractions bookings, including coach reservations for excursions and airport transfers, public transport arrangements, and securing tickets for various attractions. The role requires effective communication and coordination skills, serving as the primary point of contact for transportation and attractions matters. -Liaising with coach companies, UK Attractions and other travel and tourism suppliers -Supporting the group operations manager with all operations logistics for over 1000 overseas students travelling to the UK at the same time -Managing emergency changes and last minute amendments to schedules and timetables including coach itineraries, attraction entrance times, meal times etc Requirements: Proven experience in a similar role within the education, tourism, travel or event management sectors Highly proficient in Microsoft Office software especially Excel. Strong organisational and planning skills, with the ability to handle multiple tasks simultaneously and meet tight deadlines. Excellent communication, interpersonal, and negotiation skills. • Ability to work under pressure and adapt to changing scenarios Commitment to working unconventional hours during peak seasons and being Job Type: Full-time, office based in Paddington Monday - Friday Pay: Up to £36,000.00 per year