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Requirements Previous experience in customer service, front desk service, or other related fields Ability to build rapport with guests Strong organizational skills Excellent written and verbal communication skills High School Diploma or GED equivalent Phone etiquette skill Data entry skills Great interpersonal and communication skills Details oriented skills Responsibilities We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, Provide access control for the property, Provide safety and health for the property by keeping tenants and guest safe, as well as identify areas of improvement to increase efficiency Confirm phone and online reservations Respond to guest needs, requests, and complaints Keep the lobby area clean Keep daily records of all activity in the day Communicate pertinent guest information to designated departments Report any damages found with in property Answer all incoming calls made to front desk Benefit: Paid Vacation Paid Sick time Medical Dental Rapid Promotional opportunities
Job description Overview: At Mia's Brooklyn Bakery, we serve up graciousness and are happy to put the needs of our guests first. We are attentive and accommodating to our guests and to each other. We work diligently with a dedication to quality at our core. We are seeking Shift Supervisor candidates for our Upper East Side, Manhattan based bakery. The Shift Supervisor are responsible for directing other crew members (in addition to their regular duties) to run the store efficiently by being able to divide up duties and enforce them. Under this role, you will be responsible for knowing how to prepare all beverages, serve and tend to both our Dine-in and Take-out customers, stock merchandise for the next business day, and operate all machines that the store uses. Our Shift Supervisor is the face of Mias Brooklyn Bakery; they provide friendly, fast, accommodating service to our customers KNOWLEDGE AND RESPONSIBILITIES · Providing excellent customer service to all customers that come into the establishment or call for orders following Mias Bakeries high standard of excellence · Check quality of all the products for displays and organize rotation of displays for all pastries and desserts · Delegating the duties between crew members on the floor and assigning the duties to be carried out · Checking on the crew to make sure said duties are completed · Enter in the customer’s order in the POS and know how to use the POS system in place · Work and thrive in a team-work environment · Adhere to food safety guidelines · Make beverages on the basis and demand during operating business hours and prepare coffee · Always keep all areas of the store clean while operating during business hours · Refill and organize all pasties and beverages on display · Help unload & organize deliveries · Handle delivery and catering orders · For Opening Shifts: Cleaning all tabletops, turning on all lights, TVs, radios and drink displays · For Closing Shifts: Cleaning all tabletops, preparing the drinks for next business day, sanitization processes, turning off all machines, powering off all computers and turning off all lights, TVs and radios WHAT YOU NEED TO HAVE · 1-2 years of food handling/store experience at a café/bakery · Minimum High School Diploma/GED · Positive and passionate attitude! · High sense of integrity and ownership. · Basic math skills (add, subtract, multiply, divide). · Able to lift up to 25 lbs. · Time management, ability to prioritize and follow direction. · Adherence to food safety guidelines. · Proficient in Point-of-Sale systems, currently micros. Understand the importance of cash handling and accuracy of transactions. · Feedback is a gift! We can only learn, grow and improve our service if we hear and understand what it is our customers are telling us. · High emotional intelligence with the ability to work with diverse teams by being highly empathetic, intuitive, self-motivated and driven. · Teams Win! Must be a team player who fosters a collaborative and engaged environment. · Being a Brand Ambassador, with an excellent knowledge of and commitment to the Mias Brooklyn Bakery Mission, Vision, Brand Values and Culture. · A Food Handler’s Certificate is a must or must be willing to get one in the first 30 days of employment. Job Types: Full-time, Part-time Pay: $17.50 - $20.00 per hour Expected hours: 40 per week Benefits: 401(k) matching Employee discount Flexible schedule Paid training Experience level: 1 year Restaurant type: Bakery Café Casual dining restaurant Coffee shop Fast casual restaurant Quick service & fast food restaurant Shift: 10 hour shift 8 hour shift Day shift Evening shift Morning shift Night shift Weekly day range: Every weekend Monday to Friday Rotating weekends License/Certification: Food Handler Certification (Required) Shift availability: Day Shift (Required) Night Shift (Required) Ability to Relocate: New York, NY 10128: Relocate before starting work (Required) Work Location: In person
About the Company: Education Through Music is a non-profit organization that partners with New York City Public Schools to place music teachers and programs back into school’s curricula. We are unique from other arts nonprofits in that we provide a bridge for teachers who are not certified to teach in public schools, build their program, and eventually be hired by a public school for the DOE. ETM has great reach in that we serve all five boroughs, we have partnerships with 50 public schools and provide music education to over 18,000 children. Music is a part of a well rounded education; it is essential for students' social and emotional well being and a critical tool for establishing equity and success. We are looking for teachers who are passionate about music and making a difference in their communities. Responsibilities: - Serving as school music faculty - Coordinating and developing the in-school music program with program staff - Producing two school-wide concerts each year - Attending and assisting in school wide functions such as assemblies, graduation, after school activities - Comprehensive scope and sequencing of lesson planning - Reflect, implement, and improve upon existing processes Basic Qualifications: - Bachelor's Degree in a Music/Arts or Related Field - 1-3 years of teaching groups of up to 30 children - Ability to model quality singing in front of children - Sound musical knowledge - Knowledge of musical pedagogy practices Preferred Qualifications: - Master’s in Music Education or Related Field - Certified to teach in the state of New York or in any other state - 3-5 years of experience teaching in New York City Public Schools - Singing, conducting, keyboard, guitar and presentation skills are all pluses - Prior experience in teaching Band, Orchestra, Modern Band and Choir - Comfortability with Music Technology Software such as Soundtrap
As a Call Center Agent, you will be the primary point of contact for customers, addressing their inquiries, resolving issues, and providing exceptional service over the phone. You will handle a high volume of inbound and outbound calls in a timely manner, ensuring customer satisfaction and retention. Responsibilities: Answer incoming customer calls promptly and professionally. Provide accurate information about products, services, pricing, and availability. Assist customers with placing orders, processing returns, and resolving billing inquiries. Troubleshoot and resolve customer issues and complaints effectively and efficiently. Escalate complex issues to appropriate departments or supervisors for resolution. Follow up with customers to ensure their concerns are fully addressed and resolved. Keep detailed records of customer interactions, transactions, comments, and complaints. Adhere to company policies and procedures regarding customer interactions, confidentiality, and data security. Meet or exceed performance goals, including call handling metrics, quality assurance standards, and customer satisfaction targets. Participate in ongoing training and development programs to enhance product knowledge, communication skills, and customer service techniques. Collaborate with team members and supervisors to improve processes, share best practices, and achieve collective goals. Maintain a positive and professional attitude in all customer interactions, even in challenging situations. Stay informed about industry trends, competitor activities, and new product offerings to better serve customers and provide relevant information. Flexibility to work in shifts, including evenings, weekends, and holidays, as required by business needs. Qualifications: High school diploma or equivalent; additional education or certification in customer service or related field is a plus. Previous experience in a customer service or call center environment preferred. Excellent communication skills, both verbal and written, with a clear and professional phone manner. Strong active listening skills and the ability to empathize with customers' concerns. Proficiency in computer skills, including typing, navigating multiple systems, and using CRM software. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Problem-solving skills with a proactive and solutions-oriented approach. Attention to detail and accuracy in data entry and documentation. Ability to work independently with minimal supervision and as part of a team. Adaptability to changing policies, procedures, and technology. Working Conditions: Office environment with prolonged periods of sitting and using a computer. High volume of incoming calls with varying levels of complexity and urgency. Occasional exposure to stressful or challenging customer interactions. Shift work may be required, including evenings, weekends, and holidays. Benefits: Competitive salary commensurate with experience. Flexible work schedule and remote work opportunity. Professional development and training opportunities. Health insurance, retirement plans, and other benefits package options. $30-40 per Hourly Rate.
We are seeking a detail-oriented and efficient Data Entry Clerk to join our team. The successful candidate will be responsible for accurately entering and updating data into our company's database systems. This role requires a high level of accuracy, attention to detail, and the ability to work independently and meet deadlines. Responsibilities: 1. Accurately enter and update data into the company's database systems, ensuring data integrity and consistency. 2. Maintain a high level of accuracy and attention to detail while entering and updating data. 3. Follow established procedures and guidelines for data entry and ensure compliance with company policies and industry standards. 4. Perform data validation checks to ensure the accuracy and completeness of data entries. 5. Identify and report any data discrepancies or errors to the appropriate supervisor or team member. 6. Maintain confidentiality and security of sensitive data at all times. 7. Collaborate with other team members to ensure smooth data flow and efficient data management processes. 8. Assist in the development and implementation of data entry procedures and guidelines as needed. 9. Maintain a clean and organized workstation, adhering to company standards for workspace cleanliness and organization. 10. Continuously seek opportunities to improve data entry processes and procedures. Requirements: 1. High school diploma or equivalent. 2. Minimum 1-2 years of experience in data entry or a related field. 3. Proficiency in using Microsoft Office Suite, particularly Excel. 4. Strong attention to detail and ability to work independently. 5. Excellent organizational and time management skills. 6. Ability to meet deadlines and work in a fast-paced environment. 7. Strong communication skills, both written and verbal. 8. Familiarity with database management systems is a plus. 9. Ability to maintain confidentiality and handle sensitive data. 10. Willingness to learn and adapt to new technologies and processes.
Join Digi Cafe for an Exciting Summer! ☀️ Welcome to Digi Cafe, the most beginner friendly place on the web to explore the wide world of programming, level up your skills with curated projects and connect with other learners! We are on the search for a Front-End Developer Intern with a flair for design and an eye for detail to help elevate the website's professionalism, responsiveness, and accessibility. Location: Remote 🌐 Duration: Summer (8 Weeks - Dates Flexible) 📆 Compensation: 5,000 USD 💰 What You Will Do: As a Front-End Developer Intern, you will play a crucial role in transforming the Digi Cafe website into a beacon of professional design, seamless usability, and accessibility. Your main responsibilities will include: Revamping the Website: Apply your CSS and TailwindCSS skills to update the site's aesthetic and user experience, ensuring it shines on web 💻, mobile 📱, and tablet 📊. Enhancing Accessibility: Make the website more accessible to everyone, incorporating best practices to support users of all abilities 👥. Designing with Foresight: Create extensible and scalable components that can grow with our platform, making it as future-proof as possible 🔮. Optimizing for Success: Improve our site's SEO to ensure we stand out in the digital crowd, driving more traffic and engagement 🚀. Who You Are: Skilled Artisan: You have a solid grasp of CSS, TailwindCSS or another design framework, with the ability to craft beautiful, responsive designs 🎨. Eager Learner: While not required, experience with JavaScript/TypeScript or SvelteKit is a big plus 🌱. Problem Solver: You love tackling challenges head-on and finding creative solutions 🔍. Detail-Oriented: Your keen eye for detail helps you catch and fix issues before anyone else notices them 🕵️♂️. Team Player: You work well with cross-functional teams, contributing ideas and taking feedback constructively 👫. What We Offer: Mentorship: Learn from our highly educated and experienced team who are passionate about sharing our full-stack knowledge 🧑🏫. Real Impact: Your work will directly influence the user experience of the website, making it better for users worldwide 🌍. Flexible Work Hours: We understand you might have summer plans, so we offer flexible hours to help you balance work and play with daily meetings decided at a time that fits everyone’s schedule ⏰. Competitive Pay: Receive a competitive internship salary that recognizes the value you bring to the team 💸. School Requirements: We are happy to work with your school in getting this internship recognized if it is a requirement for your program 📚. How to Apply: Please upload your resume only, no cover letter, when you submit this application 🚀. We're excited to see how you can help take our website to the next level. Apply today and let's make this summer one to remember! 🎉
Description SUMMER GROUP LEADERS - $16.25 PER HOUR/Full-Time 35 HOURS PER WEEK We are excited about the 2024 Summer Rising Program which will operate during the months of July and August. Phipps Neighborhoods is seeking candidates to be part of this great summer program for the elementary and middle school students we provide programming to in the Bronx. Join our team and be part of a great summer experience for our summer program participants! Phipps Neighborhoods helps children, youth, and families in low-income communities rise above poverty. We work in South Bronx neighborhoods where we can address the greatest barriers to lasting success through education and career programs, and access to community resources. Position Summary: The Summer Group Leader is responsible for working closely with groups of elementary or middle school students, helping them to achieve their best in both academic and non-academic settings. Summer Group Leaders develop, implement, and participate in a range of activities geared towards making the students excited about being in an academically and culturally enriching environment. Summer Group Leaders will help young people to develop strategies for meeting their goals and improving their academic skills. Duties and Responsibilities: Provide supervision and ensure the safety of program participants at all times, including during trips. Engage students in a wide range of project-based learning activities. Maintain accurate participant attendance, activity and sign-out records. Develop lesson plans and curriculum in accordance with program schedule, programmatic themes, objectives, and outcomes. Document student progress. Establish a comfortable learning environment and implement clear, consistent age-appropriate expectations and rules. Model appropriate child development practices. Uphold program policies and procedures and ensure proper use of supplies and materials. Maintain classroom cleanliness and organization. Maintain ongoing open communication with the teachers. Attend staff meetings, professional development workshops and program events. Communicate with all staff, parents, children and community members in a polite and respectful manner so as to represent the program in a professional way. Perform other duties as assigned by the Program Director Qualifications: The candidate must be at least 18 years of age and have a High School Diploma or GED. Graduating High School Seniors are eligible to apply if are at least 18 years of age by the start of summer programming (7/1/2024) - You must provide proof of graduation before summer programming begins. Preferred Education - Bachelor's Degree or better in Academic/Education related field. One year or more of relevant work experience. In order to be considered for the role, please click on the link below and complete the application: https://recruiting.ultipro.com/PHI1005/JobBoard/d214740c-ca40-4152-b685-d0cc250f7326/Opportunity/OpportunityDetail?opportunityId=b7a649fd-3487-4e30-b726-252706bdaac3 PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee occasionally is required to bend, stoop, and kneel. The employee is occasionally required to the employee must regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. Phipps Houses and Affiliates is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, citizenship or national origin, ancestry, alienage, citizenship status, age, disability or handicap, sex, marital status, veteran status, pregnancy, gender, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
Young Risers LLC Education Director Description: Young Risers LLC is seeking an Education Director who, under the supervision of the Executive Director, will plan and implement developmentally appropriate curriculum that supports our vision, mission and encourages the social, emotional, cognitive, and physical needs of our students, ages birth to 5 years, within the inspirational Reggio Approach. Qualifications: § Minimum Bachelors/ Master’s Degree preferred in early Childhood Education § NYS teaching certification and previous lead teacher experience. The ability and patience to prepare documents and make strong policies will bring about a significant and positive improvement in education quality. The ability to multitask; work on several projects simultaneously to meet the academic environment’s demands. First-class organizational skills; organizing and presenting reports, PowerPoint presentations, assessments, and more. Ability to use tact diplomacy in interactions with all relevant parties; because you will be dealing and interacting with people from different backgrounds and disciplines, the ability to be sensitive to other people’s opinions while trying to find common ground is essential to possess. Strong ethical conduct: you must maintain a high level of professionalism and integrity, honesty, and trustworthiness in the discharge of your duties, putting all personal, religious and political bias aside. Hours & Salary: § Monday thru Friday 8:30am – 6pm § Paid holidays and trainings, 5 PTO’s and 401K (after first year of hire) § Starting at $68,000 with minimum qualifications. Duties Responsibilities: · Develop a curriculum and program inspired by the Reggio Approach - Take part in professional, self and team building activities based on the ideals of the Reggio Approach. - Along with the Executive Director and teachers provide a safe and stimulating environment, ‘Third Teacher’, that provokes inquiry and wonder based on children’s intertest. - Plan with educators a developmentally appropriate emergent curriculum and engaging lessons that meet children’s interests, state requirements and parent expectations. · Oversee Staff - Assist with or conduct interviews of prospective staff members and train all staff. - Supervise monthly classroom schedules and routines in accordance with the vision and mission of Young Risers Childhood Program. - Create and attend monthly staff meetings and functions of the Early Childhood Program. - Give guidance and direction to all staff and volunteers. - Other activities and duties as needed that address the ongoing health and well-being of our staff and members. · Manage Facilities - Be responsible for the day-to-day operation of the program- must make sure that the facility is safe and well-stocked. That includes checking that safety equipment is available and working, removing hazards and ensuring the facility is always clean and orderly. - Be licensed in food protection, FDNY: S95 and F07 - Conduct fire drills and manage emergency procedures in accordance with the guidelines of the center. - Carry out the adopted recruitment and enrollment policies. - Keep student and staff attendance and tuition records. - Keep all records required by the NYCDOHMH/ OCFS and Aspire: Maintain accurate program documentation; including but not limited to incident/ accident/ behavior reports, sign-in/ sign-out, development/ growth forms; document eating and sleeping, parent surveys, etc. - Meet with all NYC representatives regarding inspection. - Review and help carry out fire, tornado, and disaster drills. - Be aware of and comply with all personnel policies and NYCDOHMH Article 47. · Create a Budget - Assist with the preparation of the annual budget in relation to school supplies, holiday celebrations and festivities, teacher appreciation and individual classroom needs. - Operate the school within the budget. · Market the Facility - Create a marketing plan within the school budget to promote awareness of the facility and its services. · Meet with Families and Teachers - Maintain an active system of parent-school relationships by keeping parents up to date on their child’s development and progress. - Discuss with parents’ ways in addressing any learning or behavioral issues. - Contact agencies and make referrals to help children with special needs. - Plan and fulfill parent involvement, parent-teacher conferences, holiday festivities and all celebrations.
We are searching for an engaging, courteous barista who is passionate about food and beverage preparation and education. The barista will greet customers, answer their questions, take orders and accept payments, and prepare and serve food and drinks. You will also maintain a clean and well-stocked workspace and dining area, update displays, and continuously expand your knowledge of food and beverage quality controls, preparation methods, and presentation. To succeed as a barista, you should be committed to providing customers with excellent service. You should be positive, friendly, knowledgeable, and polite. Barista Responsibilities: Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments. Preparing foods, such as sandwiches or baked goods, and grinding and blending coffee beans, brewing coffee and tea, and serving items to customers. Packaging food and beverages for sale. Selling coffee and tea blends and brewing equipment, highlighting the differences between items, and educating customers about brewing methods. Cleaning and restocking work and dining areas, emptying trash and sanitizing equipment and utensils. Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality. Updating signage and displays to attract customers. Taking inventory and replenishing items in display cases, at tables, or behind the counter. Working as part of a fun, high-energy team. Adhering to all food safety regulations and quality controls. Barista Requirements: High school diploma or equivalent. Experience in food and beverage preparation or customer service preferred. Training and willingness to continue learning about food and beverage preparation. Exceptional listening and communication skills. Ability to walk, bend, and stand for extended periods. Availability to work around peak hours, including nights, early mornings, weekends, and holidays. A polite, engaging personality. Commitment to customer satisfaction and service excellence. Willingness to work as part of a high-energy, efficient team in a fast-paced environment.
Join us as a Service and Kitchen Team Associate We're looking for friendly team players to provide great customer service and cook food for our guests. Thrive in a safe and supportive work environment with team members who become friends. There's always something new to learn, do, and accomplish. If you don't have experience, we'll train you! You'll get opportunities to gain skills that help you rise in your career, no matter where you go. We're all about giving back, so you'll also get the chance to impact your community through our Panda Cares initiative. Let's work together. How we reward you:** Flexible schedules Great pay and bonus Free meals while working at Panda Medical and Dental Insurance for full-time associates 401K with company match Associate discounts for many brands Opportunity to give back to your community Hands-on paid training to prepare you for success On-Going Career & Leadership Development Opportunities for growth into management positions **Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify. You'll get a chance to: As a Service Team Associate, you'll create a warm environment for our guests and provide great service As a Kitchen Team Associate, you'll cook delicious food while maintaining the highest standards of cleanliness Service and Kitchen Team Qualifications Your background & experience: Friendly and helpful team members Operations experience is a plus Some high school Food Handler certification may be required depending on local requirements, acquired at your expense Service Team Pay Range: $17.50 - $24.50 / Hour * Kitchen Team Pay Range: $19.00 - $26.60 / Hour * - Within the range, individual pay is determined using various factors, including work location and experience. ADA Statement: While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations. Panda Strong since 1983: Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it’s impacting our team or the communities we work in, we’re proud to be an organization that embraces family values. You're wanted here: We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. We like the sound of that. Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. If there is a reason you believe you require an accommodation, please reach out to Human Resources. #HourlyYellow Job Types: Full-time, Part-time Pay: $17.50 - $26.60 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Vision insurance Shift: Day shift Evening shift Night shift Weekly day range: Monday to Friday Weekends as needed Education: High school or equivalent (Required)