Operations Executive

We are seeking a dedicated and dynamic Center Manager to oversee all operations. The ideal candidate will be responsible for managing the day-to-day activities of the center, ensuring smooth operations, and providing excellent customer service. Do you have a background in running residential Language or Activity centres (preferably EFL’s) or holiday camps/parks or hotels that deal with the groups market? The role: As Centre Manager you will have responsibility for : Staff management , Student Welfare , Health and Safety and Administration. The Centre Manager is responsible for the overall student experience and administration of the English language programmes for both Adults and Junior Students. Not only does the centre offer Language programmes is offers seasonal activity programmes, summer centre, school group travel and school Integration programmes. The Centre Manager will be responsible for managing a team of people ( of up to 10) and the overall running of the day-to-day activities of the centre, from planning and preparation prior to group arrival to programme delivery and customer service evaluation. The right person: Strong Leader Quick Decision Maker Multi-tasker Experience in a similar role managing large teams and budgets in a multi-faceted leisure, educational, sports or hospitality business such as a General Manager, Centre Manager or Area Manager. If you have experience working in a business catering for young people such as English as a Foreign Language residential centre, outward bounds centre, activity centre, youth hostel, holiday park, educational centre this will be a huge plus! Understanding safeguarding and experience with working with young people is a must. There is potentially accomodation included to live on site if required (to be disucssed at interview stage)

We are working with a leading travel trade language school business who are looking to recruit a Group Travel Executive. Based full time from the Paddington Office - Monday - Friday Duties: You will be coordinating the logistics of up to 100 coaches a day taking students to a from language schools, airport pick ups, day trips and excursions. You will be booking tickets for ground services such as Theatre bookings, Attraction entrances, restaurant bookings , but the main purpose of this role us to manage the logistics of the coaches, timetables and manage the relationships with the transport suppliers. This is a very busy role so you must be able to working under pressure to tight deadlines and able to multi-task. The right person: You must have UK travel operations experience or logistics experience You must have a good geographical knowledge of the UK You must have at least 2 years experience working for a tour operator, travel business or have a logistics role within a student or educational setting. If you feel you have suitable experience please send your CV. Due to the volume of applications we can only contact the successful applicants.

Personal Assistant (PA) to CEO Company: Naana Holistic Location: Remote Schedule: Monday to Friday, 9:00 am to 5:00 pm (with one hour paid break) Job Type: Full-time, Remote Salary: Competitive, with additional benefits including employee discount, commission, and work travel expenses covered Job Description: Naana Holistic is seeking a proactive and experienced Personal Assistant (PA) to support our CEO in managing their day-to-day activities efficiently and effectively. As the PA to the CEO, you will play a crucial role in ensuring smooth operations and providing high-level administrative support. Responsibilities: 1. Calendar Management: Coordinate and manage the CEO's schedule, including scheduling meetings, appointments, and travel arrangements. 2. Communication: Serve as the primary point of contact for internal and external stakeholders, handling correspondence, emails, and phone calls on behalf of the CEO. 3. Documentation and Reporting: Prepare and maintain confidential documents, reports, presentations, and other materials as required by the CEO. 4. Task Coordination: Assist in prioritizing and managing tasks, deadlines, and projects to ensure timely completion. 5. Travel Arrangements: Arrange travel logistics, accommodations, and itineraries for business trips, ensuring a seamless experience for the CEO. 6. Expense Management: Handle expense reporting and reimbursement processes for the CEO, maintaining accurate records and adhering to company policies. 7. Meeting Support: Provide logistical support for meetings, including preparing agendas, taking minutes, and following up on action items. 8. Special Projects: Support the CEO in various ad hoc projects and initiatives, demonstrating flexibility and adaptability to changing priorities. Requirements: - Previous experience as a Personal Assistant, Executive Assistant, or similar role supporting C-suite executives. - Exceptional organizational and time management skills, with the ability to prioritize tasks and multitask effectively. - Strong communication and interpersonal skills, with the ability to interact confidently with individuals at all levels. - Proficiency in MS Office Suite (Word, Excel, PowerPoint) and other relevant software applications. - High level of discretion and confidentiality, with a professional demeanor and integrity in handling sensitive information. - Proactive and resourceful mindset, with the ability to anticipate needs and take initiative to address them. - Flexibility to adapt to changing priorities and work independently in a fast-paced environment. Benefits: - Competitive salary - Employee discount - Commission opportunities - Work travel expenses covered Application Process: Interested candidates are required to undergo a trial shift to demonstrate their skills and suitability for the role. To apply, please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for the position. We look forward to welcoming a dedicated and talented individual to join our dynamic team at Naana Holistic.

Position Overview: We are looking for an experienced Executive Assistant / Personal Secretary to provide personalized administrative support to our executive team and ensure the smooth operation of daily business activities. The ideal candidate will be detail-oriented, possess excellent communication and organizational skills, and be able to handle a wide range of administrative and executive support tasks. Key Responsibilities: - Manage and maintain executive schedules, including arranging appointments, meetings, and travel itineraries. - Screen and direct phone calls and correspondence, ensuring inquiries are handled promptly and professionally. - Prepare and edit correspondence, presentations, reports, and other documents as needed. - Coordinate and organize meetings, conferences, and special events, including booking venues, catering, and managing logistics. - Conduct research and compile data to support executive decision-making processes. - Handle confidential information with discretion and maintain strict confidentiality at all times. - Serve as the primary point of contact for internal and external stakeholders, demonstrating professionalism and exceptional customer service. - Assist with personal tasks and errands for executives as needed. - Perform general administrative duties, such as filing, photocopying, and managing office supplies. - Collaborate with other administrative staff to ensure seamless workflow and efficient operations. **Qualifications:** - Bachelor's degree preferred. - Proven experience as an executive assistant, personal secretary, or similar role. - Proficiency in Microsoft Office Suite and other relevant software applications. - Exceptional organizational and time management skills, with the ability to prioritize tasks and meet deadlines. - Strong interpersonal and communication skills, both written and verbal. - Ability to maintain confidentiality and exercise discretion when handling sensitive information. - Resourcefulness and ability to solve problems independently. - High level of professionalism and integrity. - Flexibility and adaptability to changing priorities and business needs.

Our team at The Little Gym Westfield is seeking a personable and efficient sales and administration support member who possesses charismatic qualities. The preferable candidate will be able to commit to working from Monday to Friday from 9:00am to 2:00pm. As a Sales and Admin Support member, your primary responsibility will be to assist with operational, administrative and sales related tasks at our gym. Ideally, you should possess strong telephone sales skills and excellent proficiency in written and spoken English. Additionally, being able to skillfully convert enquiries into members can be an asset in this position. Your assistance in managing customer service-related duties and ensuring the seamless functioning of The Little Gym is greatly valued. The successful candidate must be well-organised, possess excellent communication skills, and be proficient in using Microsoft Office, particularly in handling Excel. Our CRM, MindBody, is essential in providing the best customer experience for our clients and employees. It is essential that the successful candidate for the Sales and Admin Support role at the Little Gym will gain a thorough understanding of the capabilities of MindBody and how to utilise them to best serve the company's needs. In addition, as a customer-facing business, you need to be able to interact with both parents and children in a polite, friendly, and professional manner. Some of the Key duties of the Sales and administrative support member include: Provide operational/administrative support to The Little Gym team by making note of appointments, information requests and meetings. Handle incoming calls and emails from customers regarding product information and sales inquiries. Utilise internal systems to carry out sales procedures and ensure that a record of these transactions is maintained in Excel, Mindbody (our CRM) and other Microsoft applications. Collaborate with other members of the team regarding ongoing projects such as marketing, finance, and program to ensure smooth operation of service. Respond to customer complaints and resolve issues in a timely and effective manner. Escalating any more serious complaint o senior leadership team. Receive and reconcile outstanding customer payments. updating of financial records using internal system. Keeping The Little Gym front desk area and lobby premises neat and tidy at all times. The ideal candidate must have strong organisational and interpersonal skills, be detail-oriented and have the ability to multitask in a fast-paced environment. The ability to have fun and be creative is also essential as our customers have an enjoyable experience at The Little Gym. Job Types: Full-time, Part-time Pay: £24,702.36-£26,000.00 per year Expected hours: 25 per week Benefits: Company pension Discounted or free food Employee discount Store discount Supplemental pay types: Performance bonus Education: A-Level or equivalent (preferred) Experience: Sales administration: 1 year (preferred) Customer service: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person Application deadline: 25/04/2024 Expected start date: 01/05/2024

We are a leading provider of life support and other training programmes to the healthcare sector across the UK. We are looking for an individual to support the day-to-day services at our office in Archway, London. This is a fast paced and varied role covering all the back-office functions of our national business model. The successful candidate will gain invaluable experience in general admin, finance and our operational processes. You will get on the job training and mentorship, the opportunity to gain and grow across the various functions. This will include (and is not limited to): Work collaboratively within own team and externally in delivering the wider business development strategy Ensure enquiries are received and managed to a high standard Enhance the efficiency and quality of support and service provision by role modelling; working autonomously and within the team Ensure adequate secretarial support for the Executive Chairman, Chief Executive Officer & Board of Directors. Support the wider team to undertake operational responsibility for preparing key aspects of bids and tenders as required by the Chief Executive Officer Duties and responsibilities Administration · Manage and prioritise administration workload and deliver on agreed administration targets and objectives with support and supervision · Adhere to organisational administration processes to support the effective delivery of a high level of service delivery · Receive and manage enquiries in writing, on the telephone and in person to a high standard · Perform general office duties such as answering phones, greeting visitors, and responding to emails · Enhance the efficiency and quality of support and service provision by working autonomously and within the team · Secretarial support for the Executive Chairman, Chief Executive Officer & Board of Directors Business Development · Support the Business Development & Support Services Manager with implementing new marketing strategies and projects · Support the Business Development & Support Services Manager with tender processes for both new and current clients. · Be aware and mindful of competitors and new channels of selling / opportunities · Support the maintenance and updating of the Company’s website and social media platforms · Support the development of marketing material as directed by the Business Development and Support Service Manager · Support the Company with the implementation of new services, products and verticals · Work collaboratively within own team and externally in delivering the wider business development strategy Operations/Logistics · Planning and implementation of equipment movement · Organise and maintain an accurate database of instructor allocations · Utilise the organisations Training Management System to record and support the operations/logistics function; resource management, scheduling, reporting, and forecasting Self-management · Manage and prioritise workload and deliver on agreed targets and objectives · Be pleasant and courteous at all times whilst maintaining the core values · To represent the company professionally at all times · Have a flexible approach to working patterns Other · Be willing to work flexibly including weekends · Be prepared to attend meetings and training outside of normal hours. · Be prepared to travel in undertaking role · To be aware of and adhere to: o All company policies and procedures o Section 7 and 8 of the Health and Safety at Work Act o GDPR (2019) o Other relevant legislation and agreed practice/policy The Company has an Equal Opportunities Policy and specific regard should be taken of its content in relation to the treatment of employees or potential employees. The successful candidate will be enthusiastic, with a good level or written and spoken English, able to work autonomously, computer literate and most importantly willing to learn new skills and processes. They must be able to take direction and be able to escalate issues comfortably. We offer a salary sacrifice pension scheme, occupational sick scheme, critical illness cover, death in service benefit, 28 days annual leave plus bank holidays, professional development opportunities and access to our Employee Managed Incentive share scheme. Job Type: Full-time Pay: £25,643 per year Benefits: Casual dress Company pension Sick pay Transport links Schedule: Monday to Friday Overtime Supplemental pay types: Bonus scheme Experience: Administration: 2 years (required) description. Close Done