Servicio al cliente - WR Group

Ofertas similares

• Infinity S&A

  

  Customer Assistant

  hace 2 meses

  $15–$35 por hora

  Jornada completa

  Manhattan, New York

  Estoy solicitando 2 personas para emplearse de inmediato con nosotros en Area Administrativa, Manejo de personal y Ventas. Requisitos: Ser Integro Ser mayor de edad Tener disponibilidad de tiempo

  ¡Incorporación inmediata!

  Inscripción fácil
• MassMutual

  

  Investment Accounting Tax Manager - Special Projects & Strategic Initiatives

  hace 2 días

  NEW YORK

  Investment Accounting Tax Manager - Special Projects & Strategic Initiatives Investment Taxes, Corporate Tax Department Full-Time New York NY, Boston MA, or Springfield MA This is an individual contributor role. The Opportunity As an Investment Accounting Tax Manager in the Investment Tax group, you will work in a dynamic and collaborative environment, primarily supporting securities tax operations, including system and process efficiency and enhancements, and you will support projects and strategic initiatives for other investment types, such as partnerships, real estate, and derivatives. The ideal candidate will have a convergent skillset of technical tax, accounting, and system proficiency, experience navigating large data sets, excellent communication skills, and the ability to partner effectively with tax colleagues, finance organization teams, and across the broader investment ecosystem. This position, in collaboration with cross-functional teams, will be responsible for analyzing securities transactions and processes to ensure accurate tax outcomes are achieved and a reliable control environment is maintained. Further, this position will participate in investment initiatives or project tracks to develop, enhance, and automate tax processes, and onboard significant transactions, new mandates, and tax legislation involving investments. The Team As an Investment Accounting Tax Manager, you will be a member of the Investment Tax team within the Corporate Tax Department, part of MassMutual’s Controllers Organization. The Corporate Tax Department is comprised of high-performing, collaborative, and agile tax professionals who are motivated by challenging work that delivers sustained value and a culture of accountability. Team members are focused on continuous improvement and transforming the department through innovative solutions that align with the finance organization’s strategic goals and initiatives. The Impact The Investment Accounting Tax Manager will help develop and execute Investment Tax goals and initiatives. Your responsibilities will include: • Monitor and track tax data quality and performance of securities tax results tracked in the Eagle processing system and compare to general ledger results., • Participate in daily, cross-functional Eagle operational governance meetings and other discussions that analyze and track system issues and changes in securities across the investment data ecosystem., • Participate in testing of Eagle software upgrades to ensure changes are applied accurately and existing software continues to operate as intended., • Ensure accurate tax basis is maintained for investments tracked in Eagle and accurate rules are applied as intended to exception situations., • Understand and analyze differences between the tax basis and Statutory or GAAP basis of accounting for various investment types., • Assist in reviewing new investment transactions for securities, partnerships, LLCs, and derivatives to determine correct tax treatment and how to efficiently operationalize., • Assist in executing various tax internal controls for investments., • Reconcile deferred tax balances for securities investments, collaborating with the securities tax operations team., • Assist in preparing wash sales analysis., • Assist in maintaining tax planning strategies involving investments., • Assist in analyzing exchange transactions to determine if taxable or non-taxable., • Assist in analyzing tax cash flows on structured securities to achieve correct processing of tax amortization in Eagle., • Stay current with tax law changes in general and impacting investments., • Proactively identify and implement process improvements, increase automation, and enhance digital analytics using existing and emerging technology solutions. The Minimum Qualifications • Undergraduate degree in Accounting/Finance or related field, • 6+ years of tax experience, preferably in public accounting or financial service environments. The Ideal Qualifications • Master’ degree in Taxation and/or CPA a plus., • 8+ years of tax experience, preferably in public accounting or large financial services environments., • Experienced tax and accounting technical knowledge, including tax code and regulations and GAAP accounting under ASC 740. Experience with Statutory Accounting Principles a plus., • Education and/or experience utilizing business intelligence applications, such as Alteryx, highly desirable., • Comfortable working with investment systems platforms, a data-intensive environment, and data interfaces between ERP and tax systems., • Understanding of tax treatments of various securities transaction types., • Experience with tax transactions, accounting and reporting for investment types other than securities, including partnerships, LLCs, real estate debt and equity, derivatives., • Proficient Excel skills and workpaper organizational ability, integrating systems and analytical results., • Excellent written and verbal communication skills., • General knowledge of corporate taxation to understand how investments fit into larger tax compliance, reporting and audit frameworks., • Some experience with U.S. tax aspects of non-U.S. transactions, issues, and reporting (e.g. PFICs, CFCs, foreign partnerships, foreign disregarded entities, withholding taxes)., • Experience with large, multidisciplinary projects that impact tax (e.g., ERP implementations, tax co-sourcing engagements, finance transformations)., • Conversant in Financial and Accounting Systems, such as SAP., • Ability to identify issues and recommend effective solutions., • Extremely organized, detail-oriented, and demonstrated ability to effectively prioritize and multi-task in a continually evolving environment., • Ability to utilize project management tools and best practices to organize and prioritize tasks., • Proven ability to collaborate cross-functionally and influence outcomes., • Exhibits intellectual curiosity to seek and broaden knowledge and understanding beyond the core responsibilities of the position. What to Expect as Part of MassMutual and the Team • An innovative, growth-oriented environment with a steady stream of interesting and challenging responsibilities., • Continual learning opportunities for the self-motivated contributor, supported by learning and development materials and opportunities., • Regular meetings with the Investment Tax team and cross-functional workgroups., • Focused one-on-one meetings with your manager., • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, Veteran and disability-focused Business Resource Groups., • Access to learning content on Degreed and other informational platforms, • Your ethics and integrity will be valued by a company with a strong and stable ethical business with comprehensive benefits and performance-based pay., • Flexible work location policy, subject to manager approval and aligned to work requirements. #LI-CR37 #LI-MM1 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

• Nytris Inc

  

  Sales and Customer Service Agent

  hace 14 días

  New York

  Job Description We are a community of dedicated Sales and Customer Service professionals united by a shared vision to create exceptional customer experiences and drive outstanding service results. As a Sales and Customer Service Agent with our company, you will work to represent AT&T services and recommend the best products to customers that fit their desired needs. We invest in our Sales and Customer Service Agent members, offering product training, sales development strategies, and an opportunity for advancement within this role. As a Sales and Customer Service Agent, you will find an environment where your ideas are heard, get the opportunity to work with customers in engaging settings, and develop new skills daily. Sales and Customer Service Agent Key Responsibilities: • Interact with new and existing customers of AT&T’s services to understand their needs and recommend suitable products and services, and/or enhancements at retail stores, • Educate customers on our telecommunication product offerings, promotions, and new technologies through a guided sales presentation, • Work with customers one-on-one to process any sales orders they have shown interest in and want to purchase, • Resolve customer inquiries and issues efficiently and courteously, ensuring high satisfaction, • Achieve daily and weekly retail sales metrics by effectively presenting product benefits, • Continuously update product knowledge to stay informed about AT&T's evolving portfolio, • Must be 18+ years of age and eligible to work in the US, • Proven experience in customer service, retail, or sales is a plus, • Genuine desire to help people, • Comfortable working in a retail environment, • Ability to work independently and as part of a team, • Reliable transportation is a plus when working in our retail stores

• Year Up United

  

  Customer Service Fundamentals JOB Training Opportunity

  hace 19 horas

  New York

  Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at BNY Mellon, Fidelity, or Bank of America, among many other leading organizations in the New York | New Jersey area. Are you eligible? You can apply to Year Up United if you are: • A high school graduate or GED recipient, • Eligible to work in the U. S., • Available Monday-Friday throughout the duration of the program, • Highly motivated to learn technical and professional skills, • Have not obtained a Bachelorʼs degree, • You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: • Application Development, • Business Operations, • Banking, • IT Support, • Investment Operations, • Data Analytics, • Project Management, • Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.

• Year Up United

  

  Customer Service Fundamentals Career Training Opportunity

  hace 19 horas

  New York

  Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at BNY Mellon, Fidelity, or Bank of America, among many other leading organizations in the New York | New Jersey area. Are you eligible? You can apply to Year Up United if you are: • A high school graduate or GED recipient, • Eligible to work in the U. S., • Available Monday-Friday throughout the duration of the program, • Highly motivated to learn technical and professional skills, • Have not obtained a Bachelorʼs degree, • You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: • Application Development, • Business Operations, • Banking, • IT Support, • Investment Operations, • Data Analytics, • Project Management, • Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.

• Cipriani

  

  Reservations Agent

  hace 13 días

  New York

  Job Description POSITION PURPOSE: We are seeking a hospitality focused and organized individual to join our team as a Reservations Agent. The Reservations Agent plays a crucial role in supporting front desk operations by ensuring hotel room reservations are accurately booked while providing a seamless experience for our guests. This position is responsible for performing guest services, administrative tasks such as managing hotel room reservations, and supporting the accomplishment of hotel revenue objectives. ESSENTIAL FUNCTIONS AND DUTIES: • Responding to incoming calls and emails from guests in a prompt, friendly and professional manner, providing information about the hotel's rooms, rates, and services, and assisting with room reservations and inquiries., • Utilizing the hotel's reservation system to efficiently manage room availability, rates, and packages, ensuring that the system is updated and accurate at all times., • Processing room reservations, modifications, and cancellations, and providing guests with detailed information about the reservation process, policies, and procedures., • Create and maintain an upscale and personalized pre-arrival process that improves the guests’ experience and the hotel revenue., • Up-selling room categories and hotel services to guests, leveraging knowledge of the hotel's facilities, services, and special promotions to maximize revenue., • Process accurate billing and payments, ensuring that the reservation is secured and correct., • Maintaining a high level of knowledge about the hotel's facilities, services, and local attractions to provide recommendations and information to guests as needed., • Handle challenging situations and resolve guest complaints in a professional and timely manner., • Collaborating with other departments, such as sales, housekeeping, and front desk, to ensure guests receive exceptional service and to resolve any issues that may arise., • Support the front staff to ensure a smooth and memorable experience for guests by reviewing, monitoring and relaying guest arrival and departure times, special occasions, needs and preferences., • Maintaining accurate and up-to-date records of guest information and reservations, while recording notes for guest preferences, special requests, and payment information., • Meeting and exceeding sale goals, striving to increase revenue and maximize room occupancy., • Run daily reports while maintaining and completing daily task list., • Adhering to hotel policies, procedures, and standards, including data privacy and security., • Inputting sensitive information in our systems, ensuring that all guest data is properly stored and protected., • Perform Switchboard duties, other administrative duties and direct calls as needed., • Participate in any training and development programs to improve job skills and knowledge., • Performing other duties as assigned by the management team.KNOWLEDGE, EXPIERENCE AND SKILLS, • A bachelor's degree in hospitality management, business administration, or a related field is often preferred., • At least 2 years of experience in the luxury hospitality industry, particularly as a reservations agent, is usually required., • Experience with Opera preferred., • Knowledge of the city, particularly tourist attractions., • Professional demeanor, strong ethical standards, and the ability to maintain confidential information., • Ability to multitask and prioritize tasks in a fast-paced environment, using software and point-of-sale systems., • Possess a sales-oriented mindset, with a goal-driven approach to achieving targets and maximizing revenue., • Strong interpersonal skills, with the ability to communicate effectively and professionally with guests, colleagues, and management., • Excellent organizational skills and attention to detail, with the, • Ability to work independently and as part of a team, demonstrating reliability, flexibility, and a positive attitude., • Proficiency in basic computer skills, including knowledge of scheduling, • Flexibility to work a variety of shifts, including evenings, weekends, and holidays as required., • Commitment to upholding the highest standards of customer service, professionalism, and integrity.PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:, • Ability to stand for extended periods and work in a fast-paced, • environment., • Endurance to withstand long hours of standing, walking, and repetitive motions., • Lift and carry objects weighing up to 30 pounds., • Flexibility to bend, stoop, reach, and perform physical tasks. Cipriani is an equal opportunity employer. Powered by JazzHR BWIc6xFm0H

• Whizz

  

  Customer Service Representative (Spanish/French speaker) / Full-Time / New York / Harlem

  hace 19 días

  New York

  Job DescriptionSalary: $18-$20 Position: Customer Service Representative, Full-time Location: New York (on-site) Were looking for motivated Customer Service Representatives to join our team. Youll earn a competitive pay of $18 to $20 per hour, plus monthly performance bonuses. At Whizz, we appreciate your hard work and offer clear career growth, including chances to move into leadership roles. Join us and grow with the company! Why choose Whizz: Competitive salary: Earn between $18 - $20 per hour, based on your skills and experience. This is a full-time position (3540 hours per week). Bonuses: Be recognized and rewarded for your exceptional contributions every month. Leadership opportunities: Ambitious CSRs can step into a Team Lead role. What youll do: New Customers: • Help customers choose the right bike, battery, accessories, and services., • Assist with signing up for subscriptions, processing payments, and setting up accounts., • Support customers with repairs, payments, and subscription questions., • Coordinate repairs with mechanics and perform minor bike adjustments when needed., • Handle invoicing, service follow-ups, and work with customer accounts., • Prepare reports about sales, inventory, and store operations., • Monitor inventory levels and coordinate stock as needed., • Keep the store clean, organized, and welcoming., • Assist with opening and closing the store., • Support your team and supervisor with other tasks as needed. Requirements: • Comfortable using Microsoft Office, Google Sheets, and other common productivity tools., • Good at multitasking and staying organized in a busy environment., • Ability to connect and work well with different types of people., • Flexible to work weekdays and weekends (if necessary)., • Knowledge of additional languages (Spanish, French, or others) is a plus. Employee benefits: Training provided: We believe in empowering you to reach new heights. Paid time off: Recharge and relax with vacation, sick leave, and public holidays. 401(k) retirement plan: Invest in your future. Performance-based bonuses: Enjoy additional bonuses tied to your outstanding performance. Flexible 8-hour shifts: Balance work and life seamlessly.

• Domino's Franchise

  

  Customer Service Rep(03529) - 1300 Hylan Blvd

  hace 7 días

  New York

  Job DescriptionCompany Description Customer Service Our Customer Service Representatives (CSRs) are the first contact with our customers - so we value their commitment to exceptional customer service, enthusiastic attitude and the ability to assist our customers through the ordering process. Get Paid to Talk! In addition to providing exceptional customer service to our customers through order taking, our CSRs gain valuable experience through assisting with in-store duties and learning the pizza delivery business. Our CSR's will Earn an hourly base pay of $16.00! Great Hours! Our CSRs work mostly on the weekends and in the evenings. It is a great after school job, second job, summer job or part-time job for anyone who is looking to work part-time hours. Schedules are flexible so we will always try to work with you. Opportunities! In our CSR position, you will have an excellent opportunity to learn the in-store side of the business and eventually move into management. Domino's Pizza is committed to promoting from within - most of our General Managers started as drivers and many started as CSRs. It is a stepping stone to advancement into our Management Development Program. To apply for a Customer Service position at Domino's Pizza, you must be at least 18 years of age and have excellent communication skills. Some computer experience is helpful. In addition, we are looking for applicants to work in a fast-paced team environment Job Description PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48". Walking For short distances for short durations Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location. Sitting Paperwork is normally completed in an office at a desk or table Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. Qualifications • Valid U.S employment authorization that allows you to work in the United States of America., • Friendly, • Works well with others., • Works well under stress of high paced environment., • Ability to multitask., • Able to respond to customer concerns., • Must be able to follow Team Sharma Domino’s Policies., • Must be able to work together as a team., • Must understand all store calls must be answered after the first ring Additional Information All your information will be kept confidential according to EEO guidelines.