Are you a business? Hire reception candidates in London
"Be BIG" at Big Mamma 🍕 Join our HOSTESS TEAM as a RECEPTION SUPERVISOR! The squadra is growing, and we are looking for very talented Hosting staff ready for a big challenge: The Best Customer Experience Ever! OUR OFFER: 💰Highly competitive salary of £17,94/h plus hourly tips ❤️🔥 Full-time role 🔒Permanent contract 😎 2 consecutive days off per week 🏝️ 28 days paid holiday 🍝 Meal on shift ☀️ Access to Open-Up for mental health and well-being support 🏆 Employee of the month award 📈 Regular performance reviews and wage evaluations 🤑 Employee discount on food and drink at our restaurants 🧑🤝🧑 Referral scheme: "porta un amico" bonus scheme - £ 500 when you refer a friend 🏋️ Continuous trainings, team buildings and career opportunities 🌍 Geographical mobility in UK & Europe across all our venues 💥 And much mooore! YOUR MISSION: 👉You will be part of a BIG floor team!! 👉 You will lead the Host/Hostess team 👉Welcome our many beautiful clients and coordinate the bookings and tables to guarantee a smooth service. 👉Embody Big Mamma values: you adopt a warm, smiling, professional attitude towards the customer, help your colleagues during service and adopt a "problem solver" attitude. YOUR SKILLS: 🍕Big BIG Smile! 🍕Great energy, proactive attitude and team spirit 🍕Boundless passion for pasta, pizza, tiramisu e tutti i buoni prodotti! 🍕Previous experience as Head Host / Head Receptionist is required 🍕Experience working with SevenRooms would also be beneficial 🍕English advanced MORE ABOUT US: Big Mamma is a group of Italian restaurants founded in 2015 in Paris. With more than 10,000 customers per day, unique and iconic locations and authentic 100% homemade cuisine, the group currently includes 23 restaurants between France, UK, Germany, Spain and Italy. Apply today and we will call you!!
5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for an Assistant Reception Manager to join our Reception Team. The additional benefits are: - 33 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of the role of Assistant Reception Manager are: - Ensuring the smooth and efficient running of the reception area at all times. - Supervising the team and ensuring the highest standard of customer service is upheld at all times. - To uphold the rules of the club while engaging with members in a friendly, professional manner. The Experience & Qualifications required of the Assistant Reception Manager are: - Significant experience in a similar position is essential - Experience of working in a luxury boutique hotel, restaurant or private member’s club. - Ability to demonstrate and instill exceptional customer service standards The working hours: Please note the working hours for this role are on a rota basis 5 days out of 6 from Monday - Saturday. The role requires flexibility to work any 9-hour shift across the operating hours of 7am and 3am. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Assistant Reception Manager at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.
We are a well established backpackers hostel in central London and we are currently looking for our next 'super star; reception team member. If you have a bubbly personality, like to have fun at work and willing to provide great customer service then we would like to hear from you. You will be part of a small and very friendly team. The job is very much 'hands on' and your job tasks will include welcoming guests to the hostel, checking in and checking out of guests, processing payments, attending the laundry room, light cleaning and tidying up duties, security and supervision. We are recruiting for a part time position for two-three shifts a week. Shifts are variable and the pattern is:mornings (8-4) or evenings (4-00) and nights (00-8.00). No previous experience required but foreign languages would be an advantage. We care more about your personality and attitude than about your previous jobs. If interested please get in touch to arrange an interview.
Want be part of us? We are now looking for a talented Front Desk Agent to join our team! Core Responsibilities: To maintain a high profile presence on the Reception desk and be accessible to guests and clients at all times. Whenever possible to anticipate guest’s needs, to be aware of all written and spoken requests, to carry out these requests in a courteous and helpful manner. To be fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information on to the guests whenever the possibility arises in order to maximize hotel sales. To be fully conversant and able to operate the hotels property management system (OnQ PMS). To be aware of the hotels availability to ensure that every opportunity is taken to maximize room sales and upselling opportunities. To deal with cash, cheque, credit card and sales ledger transactions in accordance with the hotel standards of procedures (SOP) manual, and to ensure that any discrepancies are reported immediately. To ensure the float handed over is checked and correct on every occasion.
Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We are searching for a charismatic Senior Receptionist to join our dynamic and supportive team in one of the UK’s most-loved restaurant brands. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Senior Receptionist includes ensuring all our guests receive a positive, warm and professional first impression of the restaurant. You will assist the Reception Manager in the building of an efficient department, by taking an active interest in the team’s welfare, safety, and development. You’ll also be able to supervise other receptionists, ensuring that the correct standards and methods of service are maintained. About you: You love to go the extra mile for guests and wow them with your professionalism. You have excellent English language skills and feel confident dealing with guest and team member needs. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
We’re all work and all play – combining a fun-filled, social work environment with professional development and fulfillment. Your role To deliver friendly, knowledgeable, and efficient customer service and product delivery to provide an epic experience for our customers. Company Perks 50% off stays at our accommodation 50% off all food 50% off all drinks Ski trips 2 Sailing trips per year Flying lessons Bespoke Training Program E-Learning Program Partnered with License Trade Charity up to £1000 cash rewards for finding new employees. Recognition schemes £100 for employee of the Month £250 for employee of the Quarter £2000 for employee of the Year Extensive Training and Development X2 Sailing trips per year. Equal tips for all staff (housekeeper, cleaner, chef, bartender) Wicked incentives run centrally (last prize was a £1000 for staff party) Essential requirements You must: Be eligible or have all necessary documentation in which to be legally employed in the country, which you are based. All Documentation required by any Local/Regional/National certifying or Governing bodies in which to operate legally within you units country. Have a up to date/active bank account in your own name. Be able to converse in English. Have a fixed place of residence and live within a reasonable travelling distance of the unit. Main responsibilities Providing a brilliant experience for our customers Deliver excellent customer service, always. Serve and present beverages, quickly and efficiently, meeting our standards and specs. Assist in keeping the bar, front-of-house and toilets clean and tidy, at all times. Keep up to date with all new products, specials, promotions and events offered in the unit, so as to offer the customer a brilliant experience Contribute towards creating an epic party atmosphere during any time of the day. Make customers aware of offers on our great food and drink range. Check back regularly during food service to ensure customer satisfaction. Learn the skill sets of up-selling and practice them on every sale you make. Provide fast, friendly, and charismatic table service. Fulfil all reasonable requests from guests to ensure their comfort, satisfaction, and safety. Maintaining Controls and Standards Conduct daily standard audits at the beginning of shift, and continue throughout and reporting any issues to line manager. Always adhere to all company policies and procedures. Always adhere to local licencing laws regarding responsible and correct service of alcohol Maintain excellent knowledge of all company and site-specific Health and Safety procedures. Assist in keeping the reception area clean and tidy, at all times. Conduct regular security checks throughout the day and report any security issues to line manager Provide reports, as required, for housekeepers and management. Always adhere to all company policies and procedures. Maintain excellent knowledge of all company and site-specific Health and Safety procedures. Administer all reservations, cancellations, and no-shows, in line with company policy. Keep up to date with current promotions and bed pricing across the beds and bars group, to provide information to guests, on request, while maximising bed sales opportunities Contributing ideas to help develop an innovate business. Be involved and contribute at team meetings. Carry out instructions given by the management team and head office. Development Maintain personal knowledge by completing in-house training within the given timelines. Always engage with your line manager about your own personal and professional development and how Beds and Bars can assist.
10-42 Kings Cross, London, WC1X 9QE Travelodge Farringdon Come Join our Team as a Night Reception Team Member on a Part Time contract including doing some PM shifts, be part of a Fun, Energetic and family feel team with flexible working hours to suit everyone. No experience required for this role, we can coach and teach you everything you need to know! Your job will be: - welcoming the guests and checking them into the hotel. - you'll also be walking the corridors at regular intervals and you may have to deal with things like noise complaints and evictions. - Your other main responsibility is setting up the hotel for the next day, so you'll be doing things like preparing the housekeeping trolleys, or prepping for breakfast service and even serving behind the bar at times" - Cleaning the public areas and toilets during your shift If you feel you would enjoy a Night Reception role with us here at Travelodge then please click 'apply' now. We'd love to hear from you
We are looking for experienced FOH Staff for our client based in Holborn who are a massive Britsh company known worldwide. The Package: - Hourly wage: £14.24 - 40 per week (overtime available depending on business) - Shifts between 7am-11pm, Monday – Friday The role - Setting up and cleaning meeting rooms in preparation for clients to use. - Helping with support of events, conferences and dinners. - You will be required to support on Front Desk/Reception at times so must have some computer experience and be confident on the phone.
RECEPTIONIST Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We are searching for a charismatic Receptionist to join our dynamic and supportive team in one of the UK’s most-loved restaurant brands. Benefits & Rewards: - 50% staff discount for you and up to 3 friends when you dine in our restaurants. - Celebrate career anniversaries, with a gift voucher to dine in our restaurants. - 'Refer a Friend' bonuses. - Career Development and Training, including Apprenticeships. - Free food and drinks to the same standard that we serve our guests when you are working. - Extra holiday allowance for length of service, up to 5 extra days after 5 years. - You can take your Birthday as a day off - Guaranteed! - Cycle to Work Scheme. - Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Receptionist includes ensuring all our guests receive a positive, warm and professional first impression of the restaurant. You will assist the Reception Manager in the building of an efficient department, by taking an active interest in the team’s welfare, safety, and development. You’ll also be able to supervise other receptionists, ensuring that the correct standards and methods of service are maintained. About you: You love to go the extra mile for guests and wow them with your professionalism. You have excellent English language skills and feel confident dealing with guest and team member needs. About us: We know how to have a good time – we love what we do. The key ingredient to our success is our dedicated, talented people – and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service. It’s the Ivy way. APPLY!
Use of Opera or Opera Cloud system is required NEW HOTEL OPENING JULY 2024 START DATES – MID - END JUNE 2024 We are looking for people who are: approachable, sunny, and laid-back - like you're connecting with a friend over a latte. Role: Front desk agent / Hotel reception Atmosphere: A bohemian hideaway hotel in the heart of London where the past meets the present.
Job Title: Trainee Dental Nurse Job type: Full-time, Permanent Our goal is to provide an exceptional experience for every single one of our patients, and we welcome people of all ages, abilities, and backgrounds to our practices. From the moment they pick up the phone or step inside each of our practices, they'll be greeted with a warm, friendly welcome. Our modern, relaxed waiting areas and treatment rooms are designed to make all feel calm and at ease, and our dentists take the time to get to know each of our patients to ensure everyone feels comfortable with us. We have a great team that loves working with each other to help as many people as possible improve their smiles and confidence. We are always looking for people who are passionate about teeth and gums, but more importantly, those who really want to help people enjoy coming to the dentist. So if you are a trainee dental nurse or new to this role and just want to get involved in the wonderful world of dentistry by joining our team, please apply. You would be in the company of some excellent dental care professionals who strive to continually build their own knowledge, and create a supportive, caring environment for their patients and colleagues. The Candidate: - Right to work in the UK/National Insurance Number/Ability to work Full-Time - Begun the process of Hep B immunisations - Enhanced DBS Check - Infection Control procedures and decontamination - Stock taking and maintaining dental operating equipment - Looking after patient records - including making notes when the dentist is examining a patient - Willing to help with reception/admin duties - Team player and demonstrates initiative - Ability to work calmly under pressure and multitask - Willingness to learn and develop new skills Benefits: - Access to ongoing training and development after you qualify - Professional fees paid annually - Recognition for going the extra mile and for loyalty through service - Health and well-being benefits; includes a virtual GP service and Employee Assistance Programme - Up to 30 days annual leave entitlement (plus bank holidays), per annum with service - Restaurant, gym, and store discounts - Life assurance
'STARTING DATE-5TH JUNE'' Seeking Extraordinary Receptionist Are you an exceptional receptionist with a passion for delivering unparalleled client care? Look no further! We have an incredible opportunity for you to join some of the world's leading corporate offices as a temporary receptionist. Don't miss out on this chance to showcase your skills and be part of a prestigious team! Position: Temporary Receptionist Shifts: hours per day What we offer: Be part of one of the world's best corporate: Join a renowned organization that sets the standard in the legal industry. Exclusive work environment: Experience the prestige and sophistication of a high-end location known for its excellence. Unmatched receptionist experience: Utilize your exceptional skills to provide top-notch client care to esteemed clientele. Competitive compensation: Enjoy a rewarding package that reflects your expertise and contributions. Requirements: Proven experience as a receptionist in a high-end location: We're looking for candidates who have excelled in providing exceptional service to discerning clients. Stellar reception and client care skills: Demonstrated ability to handle various responsibilities while maintaining a professional and friendly demeanour. Outstanding communication: Fluent in verbal and written English, with an ability to articulate messages clearly and concisely. Professionalism and poise: Maintain composure in demanding situations and handle confidential information with the utmost discretion. Flexibility and adaptability: Able to handle a dynamic work environment and adjust to changing priorities. Responsibilities: Greet and welcome clients and visitors: Create a warm and inviting atmosphere, ensuring guests feel valued and attended to. Manage phone calls and correspondence: Professionally handle incoming calls, take accurate messages, and direct inquiries to the appropriate parties. Administrative support: Assist with scheduling appointments, managing calendars Job Types: Full Time Monday to Friday Salary:£12-£15
''STARTING DATE-5TH JUNE'' Seeking Extraordinary Receptionist Are you an exceptional receptionist with a passion for delivering unparalleled client care? Look no further! We have an incredible opportunity for you to join some of the world's leading corporate offices as a temporary receptionist. Don't miss out on this chance to showcase your skills and be part of a prestigious team! Position: Temporary Receptionist Shifts: hours per day What we offer: Be part of one of the world's best corporate: Join a renowned organization that sets the standard in the legal industry. Exclusive work environment: Experience the prestige and sophistication of a high-end location known for its excellence. Unmatched receptionist experience: Utilize your exceptional skills to provide top-notch client care to esteemed clientele. Competitive compensation: Enjoy a rewarding package that reflects your expertise and contributions. Requirements: Proven experience as a receptionist in a high-end location: We're looking for candidates who have excelled in providing exceptional service to discerning clients. Stellar reception and client care skills: Demonstrated ability to handle various responsibilities while maintaining a professional and friendly demeanour. Outstanding communication: Fluent in verbal and written English, with an ability to articulate messages clearly and concisely. Professionalism and poise: Maintain composure in demanding situations and handle confidential information with the utmost discretion. Flexibility and adaptability: Able to handle a dynamic work environment and adjust to changing priorities. Responsibilities: Greet and welcome clients and visitors: Create a warm and inviting atmosphere, ensuring guests feel valued and attended to. Manage phone calls and correspondence: Professionally handle incoming calls, take accurate messages, and direct inquiries to the appropriate parties. Administrative support: Assist with scheduling appointments, managing calendars Job Types: Full Time Monday to Friday Salary:£12-£15
Full time & Full flexibility required Description Balthazar, found in the heart of Covent Garden’s theatre district, is an iconic brasserie known for its timeless elegance, exceptional cuisine, and unwavering commitment to providing an outstanding dining experience. Based on the original concept in New York, Balthazar offers a seamless blend of French-inspired dishes and classic hospitality. Our commitment to providing spectacular service is woven into the very fabric of Balthazar, where every visit is an invitation to indulge in the artistry of the delicious dishes and meticulously crafted cocktails. We are currently seeking a poised and customer-focused Receptionist to join our dynamic team. As a Receptionist, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be a welcoming presence at our beautiful restaurant. Key Responsibilities: - Greet and welcome guests with warmth and professionalism. - Manage reservations, ensuring accurate and efficient table assignments. - Coordinate with the service team to ensure a seamless dining experience. - Answer phone calls and inquiries, providing information and assistance. - Maintain the reception area, keeping it clean and organized. - Uphold the highest standards of service and guest satisfaction. Requirements: - Previous hospitality/customer service experience. - Excellent communication and interpersonal skills. - Strong organizational skills and attention to detail. - Ability to multitask in a fast-paced environment. - Positive and friendly demeanour. Benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivalled opportunities for progression across the Group - Paid overtime - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more - Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
Job description Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We are searching for a charismatic Senior Receptionist to join our dynamic and supportive team in one of the UK’s most-loved restaurant brands. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Senior Receptionist includes ensuring all our guests receive a positive, warm and professional first impression of the restaurant. You will assist the Reception Manager in the building of an efficient department, by taking an active interest in the team’s welfare, safety, and development. You’ll also be able to supervise other receptionists, ensuring that the correct standards and methods of service are maintained. About you: You love to go the extra mile for guests and wow them with your professionalism. You have excellent English language skills and feel confident dealing with guest and team member needs. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
Job Title: Reception Manager Company: MAYFIVE Hair Salon Location: Chiswick, London Salary: £14 per hour Schedule: Tuesday: 9:00 AM - 6:00 PM Wednesday: 10:00 AM - 7:00 PM (or OFF) Thursday: 9:30 AM - 7:00 PM Friday: 10:00 AM - 5:00 PM Saturday: 1on1off; 9:00 AM - 5:00 PM About MAYFIVE Hair Salon: MAYFIVE is an upscale hair salon located in the vibrant neighborhood of Chiswick. Renowned for its exceptional service and contemporary styling, MAYFIVE is dedicated to providing clients with an unforgettable salon experience. Job Description: MAYFIVE Hair Salon is seeking a dynamic and organized Reception Manager to join our team. As the first point of contact for our clients, the Reception Manager plays a crucial role in maintaining our salon's reputation for outstanding customer service. This position requires excellent communication skills, attention to detail, and a passion for the beauty industry. Responsibilities: 1.Client Experience: Greet clients warmly and ensure they feel welcome and comfortable throughout their visit. Manage client bookings, appointments, and walk-ins efficiently, using our salon software system. Provide information to clients regarding services, pricing, and availability. Address client inquiries and concerns in a professional and timely manner, ensuring high levels of client satisfaction. 2.Scheduling and Coordination: Coordinate the daily schedule of stylists, ensuring optimal use of time and resources. Manage staff schedules, including breaks and time off, in accordance with salon policies. Communicate effectively with stylists and other staff members to ensure smooth operations and exceptional service delivery. 3.Administrative Duties: Maintain accurate records of client information, bookings, and transactions. Handle cash and card transactions, including processing payments and issuing receipts. Monitor inventory levels of salon products and supplies, and place orders as needed. Assist with general administrative tasks, such as answering phone calls, responding to emails, and maintaining a clean and organized reception area. 4.Team Leadership: Lead by example, demonstrating professionalism, positivity, and a commitment to excellence. Provide guidance and support to reception staff, fostering a collaborative and customer-focused work environment. Conduct regular training sessions to ensure reception staff are equipped with the knowledge and skills needed to deliver exceptional service. Requirements: Previous experience in a customer service or reception role, preferably within the beauty or hospitality industry. Excellent communication and interpersonal skills, with the ability to engage effectively with clients and colleagues. Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks in a fast-paced environment. Proficiency in using salon software systems for booking appointments and managing client information. Flexibility to work a varied schedule, including weekends and evenings. Leadership skills with a positive attitude and a passion for delivering outstanding customer experiences. If you are enthusiastic about the beauty industry and thrive in a fast-paced, client-focused environment, we invite you to join our team at MAYFIVE Hair Salon as our Reception Manager. Apply now to be part of our dynamic team and contribute to the success of our salon!
Our private dining space is available to hire for any occasion from breakfast and lunch through to dinner and evening receptions. This stunning art deco room accommodates up to 22 guests at a single long table, 24 guests at four round tables, or 30 guests for standing receptions. We are looking for a talented and charismatic Waiter / Waitress to join the team at Brasserie of Light. When The Pegasus Room isn't reserved for private events, it serves as an extension of our main dining area. In such cases, you would be integrated into our Front of House team, managing a section within our restaurant alongside our waiters and waitresses. Flexibility is key in this role, as there are times when last-minute events may be booked, affecting work schedules. We are ideally looking for candidates who: - Have a minimum of 6 months of experience in a high-quality and busy destination restaurant or private members’ club - Are passionate about delivering the highest levels of service - Are charismatic and confident in engaging in conversation with members and their guests - Are excellent team players with a positive and enthusiastic attitude - Are immaculately presented, attentive and proactive with the ability to respond quickly to the needs of both members and colleagues - Possess a good command of the English language - Have good product knowledge across food and drinks The days and/or times you work are flexible. We may require you to work on any day between Monday and Sunday each week. This may include work that takes place: - during daytime hours - in the evening at weekends - on bank and public holidays If this role sparks your interest, please get in touch!
The Barbican is one of London’s most iconic buildings in the heart of the City and an incredible backdrop for all types of events, from meetings to elaborate weddings. Full Time Salary : £33,000 Yearly As a Head Porter you will receive the following industry leading benefits: - 50% discount across Searcys venues - Enrolment into the Searcys pension scheme - Up to 38 days annual leave (dependant on job role and location) - Access to everyday discounts and communication portal - Chef whites provided - Employee assistance programme - Meals provided on shift when working within one of our venues - Quarterly chef incentives - Annual celebration days - Birthday off - Opportunity to enrol on WSH chef academy Key Responsibilities - To be flexible to work in all kitchens, serveries, staff canteens and external reception spaces - To ensure all areas of the kitchens and service areas on all floors are maintained to the highest standard of cleanliness, providing a clean and safe working area. - To be flexible to work in all areas of the kitchen. - To maintain all catering storage areas, ensuring they are always organised and clean. - To receive, count, inspect and store goods and/or equipment and dispensing or disposing them to/from departments as and when required. - To be involved with some food preparation and service when required. - Report immediately any incidents or accidents, fire, theft, loss, damage, unfit food, or other irregularities and take such action as may be appropriate - Report any broken equipment to the Executive chef/ Head chef
RECEPTION MANAGER- NEW OPENING - NEW PROJECTS & OPENINGS Salary - Up to £48,000 pa Schedule - Full Time Experience - Previous experience within a similar role within a large quality restaurant JKS Restaurants are seeking Reception Manager to join their exciting new opening in Mayfair. The successful candidates will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Reception Manager looking for a new role in an award winning, critically acclaimed group. The Group JKS Restaurants was founded by siblings Jyotin, Karam and Sunaina Sethi in November 2008. The group has received critical acclaim and industry recognition since its inception, including 7 Michelin stars, 4 Michelin Bib Gourmands and one restaurant ranked in the World’s 100 Best restaurants. The JKS portfolio currently includes Michelin Starred restaurants Trishna, Gymkhana, Kitchen Table, Sabor and Lyle’s; as well as cult favourites Hoppers, BAO, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar and Bibi. Pubs include The Cadogan Arms and The George. JKS Restaurants offers a unique chance to either pursue a career in fine dining or develop within casual trend focused cuisine, with opportunities across all disciplines for those looking to progress their careers within a people focused, collaborative hospitality group. The Position We're looking for an experienced Reception Manager to ensure a welcoming and engaging first impression, and an exceptional guest experience. You will be delivering Michelin Star standards and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: Prior experience as a Reception Manager or Head Receptionist in a fast paced, quality restaurant; Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.
Our mission at IBIS London City Shoreditch is to create memorable moments for our guests, by connecting hearts from arrival to farewell. A job, a career or a calling - whatever brings you here, we have something for you! Ready to discover more? Get in touch with us. We would love to hear from you. One more thing… By working at the IBIS London City Shoreditch you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. As part of our team you can have: - Salary - £ 13.69 / hour - Free night stays in our UK hotels and up to 50% discount in any Accor Restaurant (T&C Applies) - Talent gym access - Stylish and functional uniform provided - Delicious complimentary meals on duty prepared by our creative chefs - Discounted hotel rates all over the world in Accor Hotels - Grow your skills and learn more through our Apprenticeship - Continuously learn and develop yourself with our Accor Academy - Support your wellbeing in your professional and personal lives - Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries - Participate actively in initiatives to build a more inclusive and sustainable world - And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality (all benefits subject to availability and T&C) - If you feel you are the right candidate for the role as our Night Auditor, please click ‘apply’ now! We’d love to hear from you! As our next Night Receptionist, you… - Are the ‘face of IBIS Shoreditch’, extending a warm welcome to our guests during the night, putting their well-being at the heart of everything you do, while adding your personal touch to their stay. - Be responsible for the reception desk and processing of night audit and nightly reports - Assist security with monitoring building security - Aid in the operations for the day team to ensure exceptional service is provided around the clock - Work the unique night shifts at our hotel from 11pm to 7am You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process. What we are looking for: - A self-starter with the ability to work unsupervised - Someone with a positive attitude, a genuine customer service focus and the technical ability to process the nightly audit of all front office transactions - A fast-thinking, customer focused problem solver with initiative that takes pride in creating and delivering memorable guest experiences whilst ensuring that all daily revenue has been captured and reported on - Night Audit and/or Accounts experience is highly regarded as this role will provide a great career path into other areas of operations or finance. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong Information on the processing of personal data – When you submit an application to IBIS London City Shoreditch, trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application. We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision. In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018). Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy.
🌟 Join Our Team as a Host/Hostess at Gilgamesh Covent Garden! 🌟 Are you a people-person with a knack for making guests feel welcome and valued? Are you passionate about providing exceptional hospitality in a stunning setting? Look no further! Gilgamesh Covent Garden is searching for a dynamic and experienced host/hostess to join our team full-time. Nestled in the heart of the enchanting Covent Garden, Gilgamesh offers a culinary journey like no other, blending exquisite Pan-Asian cuisine with unparalleled ambience. As part of our team, you'll have the opportunity to be the face of our establishment, welcoming guests and setting the tone for their unforgettable dining experience. Position: Host/Hostess (Full-time) Location: Gilgamesh Covent Garden, London Responsibilities: Warmly greet guests upon arrival and escort them to their tables, ensuring a seamless and memorable experience from start to finish. Manage the restaurant's reservation system, including utilizing booking platforms such as SevenRooms and OpenTable to efficiently handle guest reservations, seating arrangements, and special requests. Communicate effectively with the restaurant team to coordinate seating and ensure timely service for all guests. Provide accurate wait times and manage the flow of guests during peak dining hours. Assist with guest inquiries, including menu recommendations, special events, and general information about the restaurant. Uphold high standards of cleanliness and organization at the reception area. Requirements: Previous experience as a host/hostess in a high-end restaurant or hospitality environment. Proficiency in reservation management systems such as SevenRooms and OpenTable. Excellent communication and interpersonal skills, with a friendly and welcoming demeanour. Strong organizational skills and the ability to multitask in a fast-paced environment. A passion for providing exceptional guest service and creating memorable experiences. Impeccable attention to detail and a professional appearance. Benefits: Competitive salary and opportunities for advancement within the company. Staff discounts on food and beverage offerings. A supportive and collaborative work environment in one of London's most iconic locations. Training and development opportunities to enhance your skills and knowledge in the hospitality industry. If you're ready to be a vital part of the Gilgamesh Covent Garden experience and contribute to our continued success, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and why you're excited about joining our team. Gilgamesh Covent Garden is an equal opportunity employer and values diversity in the workplace.
The Main Purpose of this Role The main purpose of this job role is to take responsibility for ensuring that Exhibit Bars customers receive service to be talked about – that is informal, friendly, efficient and knowledgeable. Furthermore, to increase the sales and profitability of the bar and restaurant by offering great product advice and make recommendations where required and seek every opportunity to maximise sales. The Person You should have good organisational skills, be able to use your own initiative and be able to prioritise effectively. You should be visually alert, have a personality and the confidence to sell and tend to a number of different tables and customers all at once. You should be able to remain calm under pressure and enjoy the hospitality industry. Mis-en-Place Prepare service stations for glassware, condiments and product, ensuring maximum availability and fast, friendly service. Meticulously setting up the bar, always ensuring that all items are spotless eg glasses polished, glassware and cutlery polished, back-bar, displays and front bar surfaces wiped and correctly presented to create a wow impression to our customers. Customer Service Meeting and greeting customers with a smile and a friendly greeting and demonstrating customer awareness at all times. Co-ordinate your time effectively to ensure customers receive the best possible. Be ready at all times to see to the needs of customers. Use eye contact and communication to manage queues effectively and ensure that waiting customers are served in the correct order. Have a thorough knowledge of product ranges for beers, wines, spirits and cocktails and be confident to make recommendations/upsell. Always follow the Exhibit Bars steps of bar service Remove empty glasses, bottles and condiments as drinks are finished to ensure that the bar and customer tables are always clean and clutter-free. Resolve any minor issues or complaints that may arise but always communicate any issues with the Manager on duty so that the problem can be dealt with effectively. Great Communication Attend and contribute to pre-shift team meetings. Establish a positive, informal and friendly rapport with customers – be yourself! Maintain a positive and proactive relationship with kitchen, bar and reception teams throughout the shift to ensure that the customer experience is exemplary. Financial Accountability Comply with the cash handling procedures and be responsible for bill settlement, correcting and explaining any errors or discrepancies, using Comtrex or other till systems. Handle voiding, correcting and changing bills in accordance with the prescribed Exhibit Bars billing and charging procedure. Comply with Exhibit Bars cash-out procedures. Other Duties Be familiar with all products that are sold in the bar and restaurant by attending wine, food or any other training as required and be confident to explain dishes when serving your guests. Ensure that you clock in and out correctly. Ensure that your attire and presentation are of the highest standards. You should always look your best as first impressions are lasting (please refer to the grooming policy in your employee handbook). Arrive punctually for your shift and be ready to start work at least 10 minutes before your shift is due to start. Correctly follow company absence and lateness procedures. Comply with all Food Hygiene and Fire, Health & Safety and Licensing regulations, attending any training as required by the Company and adhering to all company policies and legislative requirements. HAVE FUN !
The Main Purpose of this Role · Hosting/Maximising covers/ turning tables · Dealing with Collins/DesignMyNight Messages · Answering phones and dealing with customer enquiries · Manage all reservation systems and ticketing including Design My Night & Tonic · Respond to all social media queries · To deliver outstanding customer service · Deliver and contribute to the sales strategy · Welcoming and entertaining private parties · Table plan management · Encouraging guest feedback · Build fantastic relationships with all other departments. · Enforcing house rules · Being a presence in the venues across key shifts and ensuring brand hosting values are being met. The Person · Exceptional standards of guest care · Pro active and reactive · IT literate, a good communicator, in all forms · Flexible in approach · Hours to suit the needs of the business · proficient in Design My Night · Thrives in a pressured environment · Problem solving and thinking ahead to spot possible mistakes ahead of time · Loves people! Customer Service Meeting and greeting customers with a smile and a friendly greeting and demonstrating customer awareness at all times. Co-ordinate your time effectively to ensure customers receive the best possible. Be ready at all times to see to the needs of customers. Use eye contact and communication to manage queues effectively and ensure that waiting customers are served in the correct order. Have a thorough knowledge of product ranges for beers, wines, spirits and cocktails and be confident to make recommendations/upsell. Always follow the Exhibit Bars steps of bar service Remove empty glasses, bottles and condiments as drinks are finished to ensure that the bar and customer tables are always clean and clutter-free. Resolve any minor issues or complaints that may arise but always communicate any issues with the Manager on duty so that the problem can be dealt with effectively. Great Communication Attend and contribute to pre-shift team meetings. Establish a positive, informal and friendly rapport with customers – be yourself! Maintain a positive and proactive relationship with kitchen, bar and reception teams throughout the shift to ensure that the customer experience is exemplary. Other Duties Be familiar with all products that are sold in the bar and restaurant by attending wine, food or any other training as required and be confident to explain dishes when serving your guests. Ensure that you clock in and out correctly. Ensure that your attire and presentation are of the highest standards. You should always look your best as first impressions are lasting (please refer to the grooming policy in your employee handbook). Arrive punctually for your shift and be ready to start work at least 10 minutes before your shift is due to start. Correctly follow company absence and lateness procedures. Comply with all Food Hygiene and Fire, Health & Safety and Licensing regulations, attending any training as required by the Company and adhering to all company policies and legislative requirements. HAVE FUN !
Azura is an Aegean restaurant, bar and terrace with dishes and cocktails inspired from Greece and Turkey. We have devoted ourselves in creating a unique experience combining dining and entertainment in the heart of London. We are looking for Receptionist for our restaurant bar and terrace. The restaurant boasts 150 covers across 2 floors, a VIP roof terrace and an outdoor alfresco area. We are looking for motivated individuals who will enjoy working in a lifestyle restaurant bar operations. Responsibilities: •Greeting customers when they arrive and leave •Acting as main point of contact for reception staff •Implementing new reception procedures •Taking phone calls for reservations •Resolving customer complaints •Supervise booking system and arrange seating arrangements •Schedule reservation for guests both in person and over the phone Responding to emails Requirement: •Excellent communication skills •Excellent customer service skills •Patience and composure •Good computer skills •Previous working experience with SevenRooms booking system is a bonus