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¡TE ESTAMOS BUSCANDO! DERBY HOTELS COLLECTION, es un grupo hotelero de reconocido prestigio nacional e Internacional en expansión, que cuenta actualmente con hoteles en Barcelona, Madrid, Londres y París, ubicados en edificios históricos como palacios, casas señoriales o construcciones emblemáticas, que destacan por albergar colecciones de obras de arte antiguo y contemporáneo, más de 5.000 piezas en total. Lo que los convierte en pequeños museos de incalculable valor artístico, dichos hoteles gozan de la representación de prestigiosas marcas como Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts entre otros. Somos una compañía global, atenta a la sostenibilidad, colaboradora con entidades de carácter social que promuevan valores de integración, igualdad de oportunidades e inserción social y creadora de experiencias únicas de excelencia, gastronomía y cultura. Estamos sinceramente comprometidos con la excelencia en el servicio, la calidad y, sobre todo, la mejora continua para asegurar la máxima satisfacción y personalización de nuestros huéspedes. GRUPO DERBY COLLECTION declara su compromiso con el establecimiento y el desarrollo de políticas que integren la igualdad de trato u oportunidades entre mujeres y hombres, sin discriminar directa o indirectamente por razón de género, así como con el impulso y el fomento de medidas por conseguir la igualdad real en el seno de la organización, estableciendo la igualdad de oportunidades entre mujeres y hombres como un principio estratégico de su política corporativa y de recursos humanos. GRUPO DERBY COLLECTION actualmente está en búsqueda de un Director/a para uno de sus Hoteles 5* situado en Madrid. Si te apasiona la hostelería, dirigir equipos de trabajo, llevar la excelencia y satisfacción del cliente al máximo nivel, y quieres unirte a este a gran equipo, aplica a nuestra oferta. Misión del puesto: dar soporte a la gobernanta en la gestión de equipos, así como en garantizar el cumplimiento de los procedimientos de limpieza y los estándares de calidad establecidos. Reporta a: Gobernante/a General Funciones: - Dar soporte al/la gobernante/a en la coordinación y supervisión del trabajo realizado por el equipo de pisos. - Ser el enlace entre las camareras/os s y resto de personal de pisos y la gobernanta/e para garantizar que llegan todas las instrucciones diarias. - Supervisar la limpieza de las habitaciones que realizan las camareras/os de pisos diariamente. - Supervisar la limpieza de las áreas públicas y privadas del hotel, que realizan las camareras/os de áreas. - Supervisar los estándares de calidad en procedimiento y en presentación de las habitaciones del hotel, así como los estándares de calidad aplicables en las áreas públicas/privadas del hotel. - Garantizar que se cumplen los protocolos y procedimientos de limpieza establecidos en materia de salud e higiene. - Garantizar el correcto uso de productos y utensilios de limpieza, así como los EPIs para la protección del personal. - Formar a las nuevas incorporaciones del departamento de pisos. - Revisar stocks: seleccionar los productos de mantenimiento y limpieza para el uso diario e informar a la gobernanta de los stocks que hay para poder hacer el inventario. - Ejercer las funciones de la gobernanta en su ausencia. - Cuando sea necesario, limpieza de habitaciones y de zonas comunes. Se ofrece: - Contrato estable - Incorporación inmediata - Experiencia de, al menos, 3 años en hoteles de 5*. - Formación específica como gobernante/a o subgobernante/a. - Persona responsable, con vocación de servicio. - Persona organizada, con alto nivel de exigencia y atenta a los detalles. - Buen comunicador, asertivo y negociador efectivo ante situaciones de conflicto. - Capacidad de liderazgo y gestión de equipos. - Tolerancia a altos ritmos de trabajo y resiliencia en situaciones bajo presión. - Sentido de responsabilidad corporativa y compromiso. - Disponibilidad horaria para trabajar en distintos turnos de mañana, tarde y noche, así como festivos y fines de semana. Derby Hotels Collection is a hotel group of recognized national and international prestige in expansion, which currently has hotels in Barcelona, Madrid, London and Paris, located in historic buildings such as palaces, stately homes or landmark buildings, noted for housing collections of ancient and contemporary art, more than 5,000 pieces in total, which makes them small museums of incalculable artistic value, these hotels enjoy the representation of prestigious brands such as Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts among others. We are a global company, paying attention to sustainability, we collaborate with social organizations that promote values of integration, equal opportunities and social insertion and creating unique experiences of excellence, gastronomy and culture. We are sincerely committed to excellence in service, quality and, above all, continuous improvement to ensure maximum satisfaction and personalized attention to guests. GRUPO DERBY HOTELS COLLECTION declares its commitment to the establishment and development of policies that integrate equal treatment or opportunities between women and men, without discriminating directly or indirectly on the basis of gender, as well as the promotion and encouragement of measures to achieve real equality within the organization, establishing equal opportunities between women and men as a strategic principle of its corporate and human resources policy.
Job Number 24077728 Job Category Sales & Marketing Location The Ritz-Carlton Tenerife Abama, Calle Maria Zambrano 2, Tenerife, Tenerife, Spain VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Functions as the leader of the property’s group sales effort for properties with a significant number of events over 300 peak rooms. Manages the property's reactive and proactive group sales efforts. Shares responsibility for achieving group revenue goals, guest and associate satisfaction. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process. Provides day-to-day leadership oversight to the on-property group sales associates with a focus on building long-term, value-based customer relationships that enable achievement of the property’s sales objectives. Maintains ultimate accountability for verifying that the team maximizes group revenue opportunities by up-selling and accurately forecasting revenues (e.g., catering and group rooms) for all events. CANDIDATE PROFILE Education and Experience Required: • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. Preferred: • 4 year college degree. • Demonstrated skills in supervising a team. • Group sales experience. CORE WORK ACTIVITIES Managing Sales Activities • Functions as the leader of the property’s group sales effort for properties with a significant number of events over 300 peak rooms. • Solicits, books and develops local group business. • Recommends booking goals for sales team members. • Develops and manages group sales revenue and operation budgets, and provides forecasting reports. • Works with management team to create and implement a group sales/marketing plan addressing revenue, customers and market. • Assists with selling, implementation and follow-through of group sales promotions. • Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). • Participates in and practices daily service basics of the brand (e.g.,, Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting). • Coordinates and deploys group sales resources on-property to monitor the pull-through and sustainment of sales strategies and selling solutions. • Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service. • Manages the property's reactive and proactive group sales efforts. • Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. • Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International. • Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process. • Maintains ultimate accountability for verifying that the team maximizes group revenue opportunities by up-selling and accurately forecasting revenues (e.g., catering and group rooms) for all events. • Performs other duties, as assigned, to meet business needs. Building Successful Relationships • Works collaboratively with off-property sales channels (e.g., Group Sales with the Sales Office, Area Sales, Enterprise Sales Team (EST)) to verify the property needs are being achieved and the sales efforts are complementary, not duplicative. • Interacts effectively with guests/clients, sales and kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to,maintain guest satisfaction. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event. • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott. • Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. • Develops a close working relationship with operations to execute strategies at the hotel level. Leadership • Manages and directs the on-property group sales effort to achieve hotel revenue goals by proactively targeting current and new high value accounts in the market and implementing effective sales deployment strategies to grow market share. • Works with the Director of Sales and Marketing to establish understanding of sales strategy and effective implementation of this strategy for the hotel. • Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market. • Creates effective structures, processes, jobs and performance management systems are in place. • Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), align performance and rewards, addresses performance issues and holds staff accountable for successful results. • Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover. • Keeps an active list of the competition’s best sales people and executes a recruitment and acquisition plan with HR. • Supports tools and training resources to educate sales associates on winning catering solutions. • Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans. • Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates. • Transfers functional knowledge and develops group sales skills of other discipline managers. • Shares responsibility for achieving group revenue goals, guest and associate satisfaction. • Provides day-to-day leadership oversight to the on-property group sales associates with a focus on building long-term, value-based customer relationships that enable achievement of the property’s sales objectives. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Discover the Abama Golf & Spa Resort and experience the awe-inspiring beauty of this luxury resort’s idyllic Tenerife location in Spain. Surrounded by lush vegetation and the sparkling Atlantic Ocean, the Abama resort in Guía de Isora offers guests more hours of sunshine than any other part of Spain, as well as a breathtaking beach, a world-class spa and championship golf. In addition, this exceptional Tenerife Resort features the award-winning cuisine of legendary Chefs Martin Berasategui and Ricardo Sanz Featuring 469 hotel suites and villas, guests will enjoy a truly luxurious experience with pampering amenities and impeccable service. Our suites offer stunning views of the Atlantic Ocean, golf course or our flourishing gardens and create a relaxing environment with plush bedding, oversized marble bathrooms, private terraces and high-end technology.
Descripción Desde Palladium Hotel Group queremos que seas parte de nuestra familia uniéndote a nuestro equipo de servicios técnicos, como Ayudante de Servicios Técnicos en nuestra Lavandería Central. Si eres un entusiasta y te apasiona un desafío de crecimiento, ¡esta es tu oportunidad! Tus principales funciones serán: Conocimientos en electricidad. Comprender los principios básicos de electricidad para solucionar problemas relacionados con el cableado y los componentes eléctricos de la maquinaria. Colaborar con los técnicos de mantenimiento en las tareas que se le encomienden. Tener conocimientos de las instalaciones de la lavandería. Mantener en correcto estado de conservación, orden y limpieza el área de trabajo, equipos, herramientas y otros elementos a su cargo advirtiendo de inmediato a su superior directo, o en su caso, al Coordinador de prevención, sobre los peligros que observe. Experiencia básica en reparación y mantenimiento de sistemas de fontanería y tuberías preferentemente utilizados en una lavandería industrial. Habilidades de Mantenimiento Preventivo. Capacidad para llevar a cabo rutinas de mantenimiento preventivo en equipos y sistemas para evitar problemas y prolongar la vida útil de los activos. A cambio de tu compromiso y motivación, te ofrecemos: Te unirás a Palladium Hotel Group, empresa española con presencia internacional en pleno proceso de expansión, que ha sido reconocida por cuarto año consecutivo como Top Employer en España, Italia, México, República Dominicana, Brasil y Jamaica. Ofrecemos una política salarial competitiva, contratación fijo-discontinua y estabilidad laboral, así como planes de formación para que tengas posibilidades de desarrollo y crecimiento dentro de la compañía a nivel nacional e internacional. Formarás parte de un equipo dinámico, multicultural, con mentalidad ganadora y que cuenta con grandes profesionales del sector hotelero, y estarás al día de las nuevas tendencias de tu área y del sector. Además, podrás disfrutar de acceso a descuentos en hoteles del grupo y otras empresas asociadas a través de PHG Benefits Club. Requisitos mínimos Para tener un buen encaje, deberás aportar: Formación Profesional de grado medio de fontanería y electricidad. Experiencia mínima de 6 meses. Conocimientos en fontanería y electricidad. Palladium Hotel Group es una empresa hotelera española con sedes corporativas en Ibiza y Madrid. Estamos presentes en 6 países, a través de 10 marcas internacionales. Nacimos en Ibiza en 1960 y contamos actualmente con 50 hoteles y más de 13.000 colaboradores. Generamos cientos de nuevos puestos de trabajo al año, impulsando siempre la formación y la profesionalización de nuestros equipos Cada una de nuestras marcas ofrece algo único para satisfacer los deseos de nuestros clientes, brindando experiencias de lujo exclusivas y personalizadas. TRS HOTELES: Sumérgete en el lujo de un nuevo mundo “adults- only” en los destinos más exclusivos y bellos del Caribe. GRAND PALLADIUM HOTELS & RESORTS: Alojamiento de lujo, la mejor cocina del mundo y experiencias inolvidables más allá del servicio todo incluido para toda la familia. PALLADIUM HOTELS: Hoteles “adults- only” de modernas instalaciones ubicados en Ibiza, que ofrecen a sus clientes una experiencia hotelera exclusiva y contemporánea. PALLADIUM BOUTIQUE HOTELES: Alojamientos donde prima la intimidad en una atmósfera relajada y exclusiva. FIESTA HOTELS & RESORTS: Hoteles frente al mar diseñados para disfrutar de la vida de una manera cómoda y agradable. USHUAÏA IBIZA BEACH HOTEL: Disfruta de los mejores eventos musicales en un glamuroso hotel con personalidad única. Vive lo inesperado. BLESS COLECTION HOTELS: Hoteles modernos, de alta tecnología y con estilo, ubicados en los mejores destinos de todo el mundo. Ideal para huéspedes cosmopolitas que buscan un lugar único para satisfacer sus placeres. ONLY YOU HOTELS: Firma de hoteles de moda que ofrecen una experiencia cosmopolita y sofisticada, diseñada para mostrarle la mejor faceta de Madrid. HARD ROCK HOTELS: La combinación perfecta de rock, tecnología y relajación para que tu próximo viaje sea un éxito.
Descripción Ayudante de Cocina – TRS Ibiza Hotel Libertad, lujo y exclusividad son las palabras que nos definen. ¿Quieres ser parte de la experiencia? No dejes que te lo cuenten, únete a TRS Ibiza Hotel como Ayudante de Cocina. Tu misión será el dar soporte en la elaboración, preparación de los platos de la oferta gastronómica y de cuidar los detalles de la presentación de los mismos, siguiendo las pautas indicadas por el Jefe/a de Partida, según el menú previamente acordado y cumpliendo las normativas de seguridad, higiene y protección medioambiental establecidas. Creemos que todas las personas tienen algo único que ofrecer… ¡Únete al equipo de Palladium y descúbrelo! Tus funciones principales serán: Realizar preparaciones básicas, platos y otras elaboraciones culinarias que le sean encomendadas. Realizar las tareas de limpieza y desinfección de útiles, maquinaria, menaje y dependencias de cocina que le sean asignadas. Almacenar, manipular y ordenar correctamente todo el material de cocina, alimentos y productos químicos, a petición de sus superiores. Colaborar con el responsable en la recepción de mercancías, recibir las mercancías y materiales solicitados, controlar las fechas de caducidad y de calidad. Conocimiento de la normativa higiénico-sanitaria aplicable al departamento y prerrequisitos de APPCC que le sean de aplicación. Utilizar, conservar y mantener correctamente los medios y Equipos de Protección Individual y de seguridad facilitados por la empresa. ¿Qué te ofrecemos?: Te unirás a Palladium Hotel Group, empresa española con presencia internacional en pleno proceso de expansión, que ha sido reconocida por tercer año consecutivo como Top Employer en España, Italia, México, República Dominicana, Brasil y Jamaica. Ofrecemos una política salarial competitiva, contratación fijo-discontinua y estabilidad laboral, así como planes de formación para que tengas posibilidades de desarrollo y crecimiento dentro de la compañía a nivel nacional e internacional. Formarás parte de un equipo dinámico, multicultural, con mentalidad ganadora y que cuenta con grandes profesionales del sector hotelero, y estarás al día de las nuevas tendencias de tu área y del sector. Además, podrás disfrutar de acceso a descuentos en hoteles del grupo y otras empresas asociadas a través de PHG Benefits Club. Alojamiento compartido con opción de alquiler. Sujeto a disponibilidad. Requisitos mínimos Experiencia mínima en el puesto o similar de al menos 6 meses. Conocimientos de hostelería y restauración. Proactividad. Cocina creativa. Palladium Hotel Group es una empresa hotelera española con sedes corporativas en Ibiza y Madrid. Estamos presentes en 6 países, a través de 10 marcas internacionales. Nacimos en Ibiza en 1960 y contamos actualmente con 50 hoteles y más de 13.000 colaboradores. Generamos cientos de nuevos puestos de trabajo al año, impulsando siempre la formación y la profesionalización de nuestros equipos Cada una de nuestras marcas ofrece algo único para satisfacer los deseos de nuestros clientes, brindando experiencias de lujo exclusivas y personalizadas. TRS HOTELES: Sumérgete en el lujo de un nuevo mundo “adults- only” en los destinos más exclusivos y bellos del Caribe. GRAND PALLADIUM HOTELS & RESORTS: Alojamiento de lujo, la mejor cocina del mundo y experiencias inolvidables más allá del servicio todo incluido para toda la familia. PALLADIUM HOTELS: Hoteles “adults- only” de modernas instalaciones ubicados en Ibiza, que ofrecen a sus clientes una experiencia hotelera exclusiva y contemporánea. PALLADIUM BOUTIQUE HOTELES: Alojamientos donde prima la intimidad en una atmósfera relajada y exclusiva. FIESTA HOTELS & RESORTS: Hoteles frente al mar diseñados para disfrutar de la vida de una manera cómoda y agradable. USHUAÏA IBIZA BEACH HOTEL: Disfruta de los mejores eventos musicales en un glamuroso hotel con personalidad única. Vive lo inesperado. BLESS COLECTION HOTELS: Hoteles modernos, de alta tecnología y con estilo, ubicados en los mejores destinos de todo el mundo. Ideal para huéspedes cosmopolitas que buscan un lugar único para satisfacer sus placeres. ONLY YOU HOTELS: Firma de hoteles de moda que ofrecen una experiencia cosmopolita y sofisticada, diseñada para mostrarle la mejor faceta de Madrid. HARD ROCK HOTELS: La combinación perfecta de rock, tecnología y relajación para que tu próximo viaje sea un éxito.
Our mission Climate change is causing deep uncertainty at all levels of society, with climate volatility reducing the security of all land-based assets and posing a multi-level security threat for the functioning of enterprises, societies, and governments. Mitiga is a spinoff of the Barcelona Supercomputing Center, which hosts MareNostrum, one of the most powerful supercomputers in Europe. Mitiga's mission is firmly rooted in employing cutting-edge science and technology to mitigate the multifaceted risks posed by climate-driven perils. Our approach spans a spectrum of temporal scales, from real-time and annual forecasts to projections spanning the next century. This comprehensive perspective on risk, coupled with our capacity to transfer risks to capital markets via catastrophe bonds, positions us to significantly contribute to enhanced climate mitigation, resilience, and equity. And we need you. Who you are We are on the hunt for a Sr. DevOps professional, committed to improving the collaboration between software development and I operations - not to mention, a whiz on overall infrastructure. Technology is the engine of everything we do. And your role is to join a young, dynamic, multicultural and entrepreneurial team that work together to deliver products and services that prevent natural hazards from becoming disasters. You have a passion for programming and you’ll use your creativity and great coding skills to support deployment of releases of a range of impactful products, from automated data packages on harmful atmospheric contaminants to help aviation stakeholders or fly safer and more efficiently or build catastrophe models that provide alerts about imminent wildfires. Given the importance of our mission, it’s critical that you can adhere to the highest quality of development principles while delivering solutions on-time and on-budget. Requirements - +8 years of experience in this field - Bachelors Degree (or equivalent practical years of experience) in computer science / engineering - Administration of Linux Operating systems with precise troubleshooting skills - Version control experience in Git - Cloud Experience with fluency in Microsoft Azure - Infrastructure as Code (Terraform) - Container expertise (Kubernetes) - Observability in Prometheus+ Grafana + Alert Manager + Logging systems - Python/Bash scripting languages (Code Quality & Unit Testing) - Building pipelines (Jenkins & automated testing) - Experience with high availability systems - Microservices architecture (HTTP servers & REST)(Queue systems: Kafka/RabbitMQ) - System architecture design - Expert knowledge in all aspects of designing, developing and managing large real-time systems and hold excellent HPC knowledge Benefits Diversity A recent study shows that one in every 10 tech workers in Spain are women. Only 8% of all contracts in 2019 with people with disabilities were in technology and science. Meanwhile, 30% of LGTBIQ people in Spain do not come out in the workplace for fear of discrimination. This is neither the world we want to live in nor the workplace we’re building. Mitiga is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. In fact, we strongly encourage applicants from minority groups to apply. Our offer Our vision is to be the place where a diverse mix of talented people want to come, to stay and do their best work. Some of our benefits, like unlimited personal time or flexible working arrangements, help work adjust to your life – and not the other way around. You can work from home or come twice a week to our office near the beach in one of the coolest spaces in town (Norrsken House). Dogs and other furry friends are welcome! Our compressed work schedule allows you to work half a day on Fridays during the year (so you can start the weekend early). During the summer, it also allows you to work 4 days a week, so you spend time with your loved ones (or work on your tan). Shadow our leadership and participate in our structured feedback and mentorship programs. If you grow, we grow.
We are looking for IT Manager to join the pre-opening team at SLS Barcelona . Under the guidance of the Director of Finance, the IT Manager is responsible for ensuring functional integration of network and LAN hardware components throughout the entire operation. Job Description What you'll do... Oversee and manage the day-to-day operations of technology including networks, workstations, POS, PMS, etc. to ensure efficient and revenue maximizing operations. Conduct capacity and performance studies recommending appropriate action to maintain standards of performance and capacity. Assist in performing hardware and software evaluation tests and determine appropriate installation or upgrade schedule. Administer, maintain and provide network level support for Hotel, Bar and Restaurant. Ensure functional integration of network and database server software and LAN hardware/software components. Perform fault isolation, problem determination and problem resolution of standard set network and serve problems to ensure proper integration of software and hardware components. Conduct capacity and performance studies pertaining to network file segments and servers (when applicable). Recommend appropriate action where performance is below objective or where capacity may be nearing its threshold. Assist in the monitoring and maintenance of process server and related network functions to ensure all components are performing optimally and in concert with each other. Perform hardware and software evaluations with individual workstations (when necessary) and determine appropriate installation and/or upgrade schedule. Maintain complete and thorough knowledge of new releases of network and server software. Document disaster recovery procedures and perform production turnover procedures with all application including but not limited to Opera, Micros, etc. Maintain department objectives and keep consistent with objective from hotel level and corporate level. Run training classes for individual workstations and new applications. Attend training classes as needed. Qualifications What we're looking for... Minimum of three (3) years of IT experience – hotel or restaurant experience preferred. Previous experience with pre-opening of a hotel or restaurant a big plus. Someone who understands, celebrates and embraces the SLS brand values. Proven team leader with a high level of energy and motivation, a natural at managing and inspiring others in a way that gets the best out of them. Ability to work independently and to partner with others to promote an environment of teamwork. Ability to multitask, work in a fast-paced environment, meet deadlines and have a high-level attention to detail. You combine analytical and methodical thinking with high attention to detail and a solution-focused approach. Excellent verbal and written communication skills. Fluent in Spanish and English. You make people feel good - your team, guests, and colleagues alike. You make a positive impact. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.