¿Eres empresa? Contrata it en candidatos en Barcelona
Empresa: Oriental Market Ubicación: Barcelona Tipo de Trabajo: Programador Modalidad: Presencial Jornada Laboral: Completa Descripción Empresa líder en la importación y distribución de productos alimentarios y non food asiáticos, centrada en proporcionar auténticos productos y experiencias culinarias asiáticas a los clientes; comprometida con la calidad y la autenticidad que nos ha convertido en líderes en el mercado de productos asiáticos en el mercado nacional. Distribuimos desde ingredientes frescos hasta artículos de cocina especializados, en Oriental Market ofrecemos todo lo necesario para explorar y disfrutar de la rica diversidad de la gastronomía asiática. Empresa en constante expansión. Descripción de la Oferta: Como programador/a en el departamento de Informática de Oriental Market tendrás la oportunidad de formar parte de un equipo dinámico y joven, contribuyendo al crecimiento y expansión de nuestra marca. En dependencia del responsable se dará soporte operativo teniendo como principales funciones el diseño y desarrollo de software para la mejora y automatización de los procesos internos de la empresa, con el soporte de consultores externos. Funciones: · Análisis de los procedimientos de la empresa y desarrollos para mejorarlos. · Análisis de aplicaciones en el mercado. · Desarrollo de interfaces entre distintos softwares. · Documentación del software desarrollado. Se ofrece: · Oportunidad para aprender y crecer como Desarrollador. · Oportunidad de ver y conocer transversalmente nuestra empresa y su funcionamiento. · Buen clima laboral. · Pertenecer a una empresa en plena expansión. Requisitos mínimos · Buscamos un perfil de FP II con especialización en desarrollo de aplicaciones multiplataforma o similar. · Conocimiento de SQL, .Net y Javascript. · Se valorará conocimientos de SAP y haber trabajado con APIs. · Se valorará el conocimiento de chino. · Competencias: dinamismo, habilidades comunicativas, flexibilidad, anticipación, organización y planificación, trabajo en equipo y bajo presión.
Se Ofrece: - Salario: 15.876EUR brutos anuales. - Jornada completa de 40 horas semanales. - Contrato temporal de 6 meses con posibilidad de incorporación a plantilla. Funciones del Puesto: - Montaje y configuración de miniracks y sistemas de almacenamiento Dell PowerVault. - Gestión de servidores de virtualización en clúster y switches de red.Preconfiguración y mantenimiento de infraestructuras de IT. Requisitos: - Título de Grado Medio en Redes o campo relacionado. - Conocimientos en configuración de switches y servidores. - Experiencia mínima de 1 año en redes/informática y montaje de racks.Vehículo propio para desplazamientos. Valorable experiencia en: - Gestión de sistemas de almacenamiento, mantenimiento de servidores en clúster, configuración avanzada de switches, implementación de soluciones de virtualización, y proyectos de despliegue de infraestructura IT. Desde Job&Talent estamos contratando un/a Técnico/a de Soporte IT apasionado/a y con ganas de crecer profesionalmente, ofreciendo oportunidades únicas de desarrollo en un ambiente dinámico y colaborativo
Funciones ¿Buscas continuar tu desarrollo profesional en una empresa en expansión? ¿Te encanta trabajar por proyectos? ¿Tienes experiencia liderando proyectos IT para las áreas de servicios centrales? Ven a ser parte de nuestro gran equipo de trabajo en la posición de IT Business Partner para nuestras oficinas centrales en Barcelona, Siendo el encargado/a de cubrir las necesidades TIC de las áreas de finanzas, compras y recursos humanos, detectándolas, canalizándolas y priorizándolas, proponiendo proactivamente iniciativas TIC innovadoras que aporten valor de negocio, conceptualizando soluciones a las necesidades, gestionando proyectos de desarrollo de esas soluciones y gestionando el ciclo de vida de las mismas, comunicando de manera continua al negocio el avance de los proyectos Tus principales tareas serán: - Liderar las Reuniones periódicas con las diferentes áreas para detectar necesidades TIC de las áreas de negocio incluidas en su ámbito de trabajo. - Conceptualizar soluciones a las necesidades TIC, definiendo los requisitos de negocio. - Proponer iniciativas innovadoras que puedan aportar valor a estas áreas. - Priorizar las iniciativas en función de las necesidades del negocio y de la estrategia TI de la compañía. - Comunicar de manera continua a sus áreas de negocio el avance de sus iniciativas, proyectos y servicios. - Liderar la contratación de proveedores externos para el desarrollo de aplicaciones. - Gestionar los proyectos de desarrollo de nuevas soluciones o evolución de las soluciones existentes, interactuando con los proveedores externos. - Asegurar la captación y desarrollo del conocimiento técnico y funcional de las soluciones de las áreas de Finanzas, compras y RRHH. - Dar soporte a estas áreas de las soluciones IT en coordinación con los servicios externos contratados. Requisitos ¿Qué necesitas para aplicar? • Ingeniero informático, telecomunicaciones, industrial, licenciatura. • Experiencia de 5 a 10 años gestionando proyectos tecnológicos de implantación de ERP's. • Conocimientos de Navision/Business Central y/o en SAP FI/MM/RRHH • Microsoft Office, nivel avanzado • Herramientas de gestión de proyectos • Ingés advanced deseable Se ofrece ¿Qué ofrecemos? • Contrato indefinido a jornada completa (40hs). • Salario acorde a la posición y responsabilidades (remuneración fija + %variable acorde con un plan de Dirección por Objetivos). • Posibilidad de aplicar retribución flexible (póliza de salud, ticket guardería, transporte, restaurante). • Horario de entrada y salida flexible. • Teletrabajo/presencial. • Horario intensivo los viernes y vísperas de algunos festivos nacionales (9hs a 15hs). • Un gran proyecto y desarrollo profesional junto a un equipo de trabajo dinámico y profesional. Sercotel is a leading hotel company with urban facilities in destinations all over Spain. Here, we want our guests to forget about the little things of everyday life when they stay at our hotels, so that they can focus on getting the best out of themselves. We have hotels of 3 and 4 stars, and flats, in first class cities such as Madrid, Barcelona, Bilbao, Valencia, San Sebastián or Gran Canaria. Each in excellent locations so that guests can enjoy all that a city has to offer. We accompany them in everything they need to make travel an opportunity to explore, discover and have fun, whether with family, friends, as a couple or on their own. Also, for business travellers, Sercotel is a great option. We have hotels with excellent locations close to the major trade fairs and financial areas, as well as the city's main points of interest. Thanks to their central locations, they also facilitate mobility, whether you are travelling by plane, high-speed train or private car. Our hotels have spaces to host conventions, meetings, congresses, conferences and training sessions of various types.
We are building a new team for our soon to be open American Restaurant-Bar with live sports and music, in the center of the city. Available positions at the moment comprehend Sala and Bar positions, with some rotations included between them, we need customer oriented people, with a lot of energy and willing to learn our way of work. Experience is not required but appreciated. This position requires: - English level native or Advanced - Customer experience Skills - Language skills - Adaptability to late shifts - Basic knowledge of table service and Bar - NIE You can expect from us: - Young and Fun environment (always ensuring customer experience is special) - Rotation between Early and Late shifts - International customers mainly - American food, cocktails and Brunch - Live music and events Here, we valuate more the willing to learn, work and grow professionally, than the previous experiences. Working time can be flexible on the needs of our staff, although we will need to prioritize the coverage of our shifts, if the situation allows it, we can be flexible with studies and projects, offers vary from 40 hours a week to part times. Salary based on the latest regional convenio. If this offer suits you, we hope we can hear from you, cheers!
HTL International Co. is a private higher educational institution in Barcelona's city center. It is an international small-scale company working with students from around the world in on-campus or hybrid study modalities. The HTL's staff is international, young, and optimistic. Our main goal is to provide a high-quality education based on the current company's needs. HTL International School is offering a 6-month internship position of Social Media Manager with administrative tasks If you are active and responsible, with a high level of creativity and desire to work in the international environment - We are looking for you! The main duties will be: 1. design a monthly Social Media plan for Instagram, Meta, TikTok and LinkedIn 2. create and post social media content 3. be aware of trending topics and the use of different platforms in different countries 4. control Google Analytics and Search Console 5. administrate the conversions 6. assistance with customer service issues like communicating with actual and future students via the phone, chat and email The main requirements: 7. degree in Public Relations, Communication, Social Media or Business Administration 8. knowledge of social media platforms (Instagram, TikTok, Facebook, LinkedIn) 9. knowledge of design software (Canva, Capcut, etc.) 10. high English level (other languages is a benefit) 11. creativity and adaptability We offer: 12. 6-months internship contract with a stipend of 500-700 euros/month 13. the permanent job contract will be offered upon the internship satisfactory results We are waiting for your CV to start working ASAP! Job Type: Internship Contract length: 6 months Timetable: 9.00 - 17.30, Monday - Friday Pay: 500.00€ - 700.00€ per month Work Location: Barcelona city center
Company Description SLS Barcelona brings a new variety of oceanside glamor, indulgence and excellence to Barcelona’s vibrant 22@ neighborhood. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, with two pools, a spa, fitness center and six bars and restaurants that create lively food and entertainment within this singular location. A 750sqm auditorium and a dozen versatile meeting spaces round out the offering to form the complete destination - inviting groups, events and travelers of all types to say, “farewell to the ordinary.” We are looking for an experienced Housekeeping Manager to join the pre-opening team at SLS Barcelona . Under the guidance of the Director of Rooms, the Housekeeping Manager is responsible for strategizing, developing, and directing the overall operation of the housekeeping department. Additionally, ensuring that the highest degree of quality is maintained at all times. Job Description What you'll do... Ensure all departmental service standards and sequences of service are being upheld. Work collaboratively with all housekeeping partners on a day-to-day basis. Maintain a close relationship with the Front Office and Engineering Team. Ensure guest satisfaction - address guest issues as they arise and provide prompt correspondence if necessary. Keep control of daily financial reports, updating profit and loss for each month end. Control departmental operating expenses and labor costs, improving departmental revenues when possible. Monitor all labor and payroll costs. Keep controls of purchasing system(s). Observe, teach and develop team members. Responsible for all union communication (if applicable). Ensured all grounds are maintained to SLS standard of service and design. Train and develop team to meet standards. Manage Capital Expenditure projects directed to housekeeping areas. Create new initiatives to improve efficiency of guest standards and operational improvements. Establish relationships with other companies in the hospitality industry. Qualifications What we're looking for... Minimum of five (5) years of housekeeping experience, preferably in an upscale or lifestyle brand hotel. Previous experience with pre-opening of a hotel is a big plus. Someone who understands, celebrates and embraces the SLS brand values. Proven team leader with a high level of energy and motivation, a natural at managing and inspiring others in a way that gets the best out of them. Ability to work independently and to partner with others to promote an environment of teamwork. Ability to multitask, work in a fast-paced environment, meet deadlines and have a high-level attention to detail. You combine analytical and methodical thinking with high attention to detail and a solution-focused approach. Excellent verbal and written communication skills. Fluent in Spanish and English. You make people feel good - your team, guests, and colleagues alike. You make a positive impact. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
Reportando al Sous Chef y al Chef de Partie, estas son las responsabilidades y funciones a título enunciativo, pero no limitativo: Ofrecer constantemente un servicio profesional, cálido y proactivo a los clientes, al tiempo que apoya a los demás compañeros. Asistir en la preparación y el servicio de todas las opciones de comidas para los menús a la carta y/o buffet de acuerdo con las recetas y los estándares del hotel. Asegurarse de la limpieza y el mantenimiento de todas las áreas de trabajo, utensilios y equipos. Conocimiento de las normas APPCC y su aplicación práctica. Revisar y controlar el material de uso en la cocina, comunicando cualquier incidencia al respecto, así como reportar incidencias de mantenimiento. Informar al jefe de partida o al Sous Chef de exceso/falta de género para el uso diario, así como controlar y cuidar de la conservación y aprovechamiento de los productos puestos a su disposición. Preparación de los platos según recetas, estándares de calidad y presentación del hotel evitando desperdicios. Dar soporte al Chef de Partie en operaciones de training, evaluación y motivación del equipo. Mantener y mejorar los productos alimenticios a través del desarrollo creativo del menú y su presentación. Conocer en profundidad todo el menú, las ofertas diarias y las promociones. ¿Qué ofrecemos? -Tarjeta de beneficios con tarifas de descuentos en Accor en todo el mundo. -Tarjeta PayFlow (retribución flexible). -Formación continua a través de nuestra plataforma Academy y otras más. -Oportunidad de desarrollar tu talento y crecer dentro de la propiedad y en todo el mundo. Contar con experiencia previa en el ámbito Culinario Contar con Diploma \ Certificación en una disciplina Culinaria. Poseer fuertes habilidades interpersonales y de resolución de problemas. Ser altamente responsable y confiable. Contar con capacidad para trabajar bajo presión en un entorno acelerado. Capacidad para trabajar con cohesión como parte de un equipo. Contar con la capacidad de centrar su atención en las necesidades del huésped, siempre conservando la calma y siendo cortés. Idiomas: español, inglés es un plus. Experiencia en un puesto similar, se valorará experiencia en hoteles de similar categoría o restaurantes gastronómicos. Nuestro compromiso con la Diversidad & Inclusión: Somos una empresa inclusiva y nuestra ambición es atraer, reclutar y promover talentos diversos. ¿Por qué trabajar para Accor? Somos mucho más que un líder mundial. Te damos la bienvenida tal y como eres y puedes encontrar un trabajo y una marca que se ajuste a tu personalidad. Te apoyamos para que crezcas y aprendas cada día, asegurándonos de que el trabajo aporte un propósito a tu vida, para que durante tu viaje con nosotros, puedas seguir explorando las ilimitadas posibilidades de Accor. Al unirte a Accor, cada capítulo de tu historia es tuyo y juntos podemos imaginar la hospitalidad del mañana. Upscale, 5 star hotel in Barcelona, Port Olimpic, being in the city centre, but only a few metres from the beach A Sofitel Hotel in Barcelona! With an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers. It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people. Our service and commitment is focused on satisfying the needs of all our guests so that they can make the most of their stay in Barcelona. Barcelona, the city of Gaudí, is one of the most modern cities in the country, and not surprisingly, major technological congresses such as Mobile World are held in this city. Not everything is future, culture and history are essential to understand its people. The Sofitel hotel is located opposite Barceloneta, its most famous beach. A few minutes walk away is the Gothic Quarter, one of the main tourist attractions of Barcelona. It is well connected to the airport and the train station.
Buscamos incorporar en nuestro equipo un Especialista en Investigación y Desarrollo (I+D) enfocado en la creación de nuevos platos, escandallos y aspectos técnicos de la gastronomía. Responsabilidades: Investigar y desarrollar nuevas recetas y platos innovadores que cumplan con los estándares de calidad del restaurante. Realizar escandallos detallados para garantizar la rentabilidad y consistencia de los platos. Colaborar estrechamente con el equipo de cocina para implementar las nuevas recetas y proporcionar la formación necesaria. Mantenerse al día con las tendencias culinarias y las últimas tecnologías en el ámbito de la alimentación. Experiencia previa en investigación y desarrollo culinario, preferiblemente en el sector de la restauración. Conocimiento profundo de técnicas culinarias, ingredientes y equipo de cocina. Habilidad para realizar análisis detallados y trabajar con precisión en la elaboración de escandallos. Creatividad y pasión por la innovación en la cocina. Capacidad para trabajar de manera colaborativa en un entorno dinámico. “Cocina” es nuestro proyecto más personal. Tras nuestra experiencia en Barcelona con el restaurante “Dos Cielos”, elegimos de nuevo la ciudad para proponer algo diferente e íntimo, un proyecto que nace del sueño perseguido durante muchos años. Nuestra prioridad siempre ha sido el producto; un producto de proximidad y de temporada que se convierte en protagonista, definiendo el espíritu de nuestro restaurante. El proyecto es un homenaje a la cocina, al producto y, por supuesto, a nuestros clientes y amigos. Desde un principio hemos buscado integrar cocina y restaurante para crear una experiencia única. “Cocina” is our most personal project. After our experience in Barcelona with the restaurant “Dos Cielos”, we choose again the city to propose something different and intimate, a project born from the dream pursued for many years. Our priority has always been the product; a local and seasonal product that becomes the main character, defining the spirit of our new restaurant. The project is a tribute to the kitchen, the product and, certainly, to our customers and friends. From the beginning we have sought to integrate kitchen and restaurant in order to create a unique experience. Javier y Sergio Torres. El restaurante Cocina Hermanos Torres es un concepto en el que modernidad y creatividad confluyen, un laboratorio de innovación situado en una antigua nave industrial de 800 metros cuadrados ubicada en el barrio barcelonés de Les Corts y con capacidad de hasta 200 comensales. Centro y corazón del proyecto, la sala principal es una cocina abierta, formativa y cultural, donde el invitado es el máximo protagonista de su propia experiencia: no se trata de un comedor, sino de una cocina en la que se come. Cocina Hermanos Torres restaurant is a concept in which modernity and creativity converge; it is an innovative laboratory situated in an old industrial building that measures roughly 800 square meters, holds until 200 diners and sits in the Barcelona neighborhood of Les Corts. The main room is the heart and soul of the project: an open, educational and cultural kitchen, where the guest is the main character of his own experience: it is not a dining room, rather it is a kitchen where you eat.
¡Únete a nuestro equipo en Teikit y forma parte de una experiencia culinaria única! Estamos en la búsqueda de talentosos ayudantes de cocina que compartan nuestra pasión por la excelencia gastronómica y el servicio excepcional. En Teikit, no solo valoramos tus habilidades culinarias, sino también tu creatividad, tu compromiso con la calidad y tu capacidad para trabajar en equipo. Como parte de nuestro equipo, tendrás la oportunidad de aprender personal experimentado, explorar nuevos sabores y contribuir al éxito de nuestro concepto innovador de cocina fusión. Si eres apasionado, trabajador y tienes una actitud positiva, ¡queremos conocerte! Ofrecemos un ambiente de trabajo dinámico, oportunidades de crecimiento profesional y beneficios competitivos. ¡No pierdas la oportunidad de formar parte de nuestra familia culinaria en Teikit! INCORPORACIÓN INMEDIATA Beneficios: - Oportunidades de crecimiento y desarrollo profesional - Ambiente de trabajo dinámico y colaborativo. Descuentos en comidas y beneficios adicionales. - Contrato indefinido 40 semanales. Sueldo 15876 euros brutos anuales con posibilidad de crecimiento. - Horas extras remuneradas - Festivos 25% más la hora trabajada. ¡Esperamos conocerte pronto!
Company Description SLS Barcelona brings a new variety of oceanside glamor, indulgence and excellence to Barcelona’s vibrant 22@ neighborhood. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, with two pools, a spa, fitness center and six bars and restaurants that create lively food and entertainment within this singular location. A 750sqm auditorium and a dozen versatile meeting spaces round out the offering to form the complete destination - inviting groups, events and travelers of all types to say, “farewell to the ordinary.” We are looking for an experienced Training & Development Manager to join the pre-opening team at SLS Barcelona. Under the guidance of the Director of People & Culture, the Training & Development Manager directs the training and development strategy of the hotel while supporting the People & Culture day-to-day tasks. The Training & Development Manager assures the hotel culture is true to the SLS brand by fostering a team culture in which its members feel empowered to make decisions and take responsibility for their workload and professional development. Job Description What you'll do Develop a strategic training plan that aligns with business goals and addresses skill gaps. Design and deliver impactful training programs to achieve organizational goals. Deliver an effective onboarding program to support the retention of new talent and encourage a smooth transition into the business. Conduct training needs analysis and develop the employee development plan. Set up on-the-job training system, handle placement and scheduling of trainees, monitor and supervise their performance. Manage the training budget effectively, ensure cost-effective solutions without compromising the quality of programs. Administer all training records, ensure efficient records keeping and filing system. Keep the culture of the hotel alive by embedding the SLS values, promoting a fair, safe and inclusive environment and leading initiatives that engage and empower the team. Support managers on employee relations and performance management cases. Work with the Director of People & Culture on European/Global projects and rollouts. Qualifications What we are looking for... +3 years experience in hospitality within hotels/restaurants with a similar position. Proven team leader with a high level of energy and motivation with a proven track record of living the company's values Proficient knowledge of computer systems such as: Microsoft Word, Excel & Outlook is required Ability to multitask, work in a fast-paced environment and have a high level attention to detail Excellent verbal and written communication skills. Fluent in Spanish and English. You have a solid understanding of local legal compliance requirements. You make people feel good - your team, guests and colleagues alike. You make a positive impact. You’re a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
What’s the Job? As Guest Experience Agent, you’ll be supporting the department in all required areas, including handling reservations, guiding guests and being a Kimpton ambassador. You’ll report to the Guest Experience Manager. Your day-to-day • Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and returning guests. • Accommodating general and unique requests. • Analysing customer feedback and reviews to continuously improve overall rating, scores and metrics. • Provide information on hotel services and facilities. • Answer phones in a prompt and courteous manner. • Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. • Perform other duties as assigned including guest room tours, concierge services, special guest requests and needs, etc. What to expect from us • Discounted international room rates. • Room for professional growth in one of the largest hospitality companies. • Training programmes and access to IHG’s training tool. • Meals whilst on duty. • Uniform and laundry service. • Private health insurance discount. • Cool work environment and lots of fun! What we need from you • Bachelor’s degree in hospitality or related field. • 2+ years’ experience working in Front Office/Guest Relations department. • Must be fluent in local language and English, additional languages will be highly valuable. • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. Not just in Barcelona’s famed Gothic Quarter, but of it, Kimpton Vividora Hotel fuses a sense of contemporary luxury with the dynamic culture and artistic spirit of this storied City Center neighborhood. A relaxing escape and vibrant hub for locals and discerning travelers alike, our boutique hotel is a home away from home for those seeking to experience Barcelona as insiders. The architecture and design of the spaces accentuate our historic surroundings while plush modern comforts, superlative service and standout amenities can be discovered around every corner. Step outside our doors and the city’s exciting attractions and hidden gems are just a stone’s throw away, waiting to be explored. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself. Lead Yourself. Make it Count.
Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
Company Description SLS Barcelona brings a new variety of oceanside glamor, indulgence and excellence to Barcelona’s vibrant 22@ neighborhood. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, with two pools, a spa, fitness center and six bars and restaurants that create lively food and entertainment within this singular location. A 750sqm auditorium and a dozen versatile meeting spaces round out the offering to form the complete destination - inviting groups, events and travelers of all types to say, “farewell to the ordinary.” We are looking for an experienced People & Culture Coordinator to join the pre-opening team at SLS Barcelona. Under the guidance of the Assistant Director of People & Culture, the People & Culture Coordinator ensures the everything related to the administration, HRIS and staff files of the hotel are up to date while supporting the People & Culture day-to-day tasks. The People & Culture Coordinator assures the hotel culture is true to the SLS brand by fostering a team culture in which its members feel empowered to make decisions and take responsibility for their workload and professional development. Job Description What you’ll do We are looking for an experienced People & Culture Coordinator to join the pre-opening team at SLS Barcelona. Under the guidance of the Assistant Director of People & Culture, the People & Culture Coordinator ensures the everything related to the administration, HRIS and staff files of the hotel are up to date while supporting the People & Culture day-to-day tasks. The People & Culture Coordinator assures the hotel culture is true to the SLS brand by fostering a team culture in which its members feel empowered to make decisions and take responsibility for their workload and professional development. You will foster a positive and structured work environment which encourages the successful operation of the business. Ensuring that all files to generate the contract and 145 of the team are send to the outsource payroll company in a timely manner. Controls that team’ contracts and internal documents are signed on a timely manner. Keep up to date the team information in the HRIS (Factorial/Workplace). Be the main contact for team’ queries related to the hotel or HRIS. Communicate with the laundry department to ensure every new starter has the uniform ready. Ensure that lockers are well organized and distributed within the team. Be a true partner to the business for anything that relates to looking after their teams, providing advice & guidance. Support managers on employee relations and performance management cases. Position our brand as an employer of choice through effective recruitment strategies that attract talent and build a talent pool for effective succession planning within the business. Keep the culture of the hotel alive by embedding the SLS values, promoting a fair, safe and inclusive environment and leading initiatives that engage and empower the team. Oversee maintenance of accurate and up-to-date personnel files and records for all employees. Ensure hiring standards and applicable laws and regulations are followed. Work with the Assistant Director of People & Culture on European/Global projects and rollouts. Qualifications What we are looking for... University degree with emphasis in Human Resources. +2 years experience in hospitality within hotels/restaurants in a similar position. Knowledge of Spanish labour law. Proven team leader with a high level of energy and motivation with a proven track record of living the company's values Proficient knowledge of computer systems such as: Microsoft Word, Excel & Outlook is required Ability to multitask, work in a fast-paced environment and have a high level attention to detail Excellent verbal and written communication skills. Fluent in Spanish and English. You have a solid understanding of local legal compliance requirements. You make people feel good - your team, guests and colleagues alike. You make a positive impact. You’re a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
Company Description We’re looking for a Housekeeping Supervisor to join our team at The Hoxton, Poblenou! The Hoxton Poblenou in the city of Barcelona is our 11th Hoxton. The hotel boasts 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and our taqueria Tope, a bright and airy lobby, a multi-functional basement events space and The Apartment (our unique meetings & events concept). More about us... The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces. Reporting to the Head Housekeeper, you will be responsible to provide brilliant and genuinely helpful customer service for every guest looking to stay in The Hoxton Poblenou. What's in it for you... Become part of a team that’s very passionate about creating great hospitality experiences. A competitive salary and plenty of opportunity for development. Type of contract: Contrato de sustitución por baja Food on us during your shift. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work. Time off to volunteer with one of our partner charities. Hox Hero and Nifty fifty, our rewards for going the extra mile and living our values. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time! The chance to challenge the norm and work in an environment that is both creative and rewarding. Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene. Excellent discounts across The Hoxton and the global Ennismore family. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Job Description What you’ll do… To be responsible for the cleaning and servicing of guest rooms, ensuring that these are always cleaned to brand standards, and are well presented and maintained. Support the running of our hotel by ensuring our guests have a memorable experience in a spotless and well put together room. Lead and inspire the housekeeping team by example, creating an environment that lets them be themselves and bring their best selves to work, encouraging their development and progression. Take a hands-on approach to training and supporting your team in keeping to our high standards. Oversee and check the cleaning and servicing of all our bedrooms and public areas. Work with our Head Housekeeper and Assistant Head Housekeeper on maintaining and developing the partnership with our external housekeeping provider. What we’re looking for… Individuals. You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. If we got stuck in a lift together, we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other and has fun along the way. Previous experience in a similar role, ideally around a year at Supervisor level. Must be fluent in Spanish and English, additional languages will be highly valuable. An eagle-eye for detail, you can spot a slip in standards from a mile away. A natural people person who people like working with. You make those around feel good at their jobs and comfortable coming to you with questions. You're great at motivating others to keep to your own high standards of service. Experience of Micros Fidelio Opera or a similar front desk operating system would be an advantage. Additional Information Sus datos serán tratados por The Hoxton, Poblenou (Middlebury Invest, S.L.) para posibilitar su participación en nuestro proceso de selección. Puede solicitar información adicional acerca del referido tratamiento o sobre el ejercicio de sus derechos, entre otros, de acceso, rectificación, supresión, oposición o portabilidad dirigiéndose a: The Hoxton, Poblenou, Avda. Diagonal, 205. 08018 Barcelona Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
Job Number 24078389 Job Category Sales & Marketing Location Hotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, Spain VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management Position Title: Executive, Marketing Date Created: July, 2023 Job Category: Sales & Marketing Location: Hotel Arts Barcelona, BCNRZ Functional Job Family: Field Marketing Address: C/ Marina 19-21, 08005 Barcelona, Spain Primary Job Family: Individual contributor Job Schedule: Full-time Reports to: Director, Marketing & Communications JOB SUMMARY We are looking for a passionate and audience-first mindset individual to drive the F&B Marketing implementation of strategies for all outlets on property. Responsible for developing, managing and executing all the aspects in our F&B, Rooms and Spa annual program of activities based on key initiatives and strategies while protecting and empowering the brand. Guest focused profile in charge of verifying that all activities are in alignment to provide the support needed for successful implementation of all guest and client related activities across the property, divisions and communication channels. A close team worker that will collaborate with the Digital Marketing Manager in managing the day-to-day F&B content for e-commerce, social media and offline channels. A successful Marketing Executive is to be a protector and loyal ambassador of the Hotel Arts brand and all its subsidiary brands, a proactive individual willing to drive innovation and results in a fast-paced environment. CORE RESPONSIBILITES Assist in all Marketing duties, including but not limited to: maintaining an updated media library, copywriting, creative briefing of agencies, in-house graphic designing, and 3rd party suppliers. Brief, coordinate & meet on regular basis with internal teams and potential agencies & production suppliers. Support in creating and delivering, advertisements and other marketing materials making sure that it fits the tonality, the spirit, and the overall guidelines of the Hotel Arts Barcelona brand. Assist in ensuring that all hotel related offline and online in-house information are accurate, updated and organized particularly when provided to internal and external customers. Active participation in idea generation towards developing collaterals, presentations, events, and promotions. Identify new combined opportunities / sponsorships with already established brands that fit within the overall HAB strategy. Represent the brand in all marketing activities in Hotel Arts Barcelona and Marriott International’s core values and corporate strategies, with support from the DOM. Participate in the creation and implementation of the F&B annual program to promote product and services in property outlets. Collateral production to promote the hotel, its venues and special events or offers. Collateral production for all divisions other than F&B to ensure the right operation of the hotel and meet guest expectations. Execute promotions targeting the hotel’s various market segments, where required in collaboration with the Sales team. Support Hotel Arts’ F&B photo and video library and conduct shoots where applicable including updating new images in collaboration with the Digital Marketing Manager. Coordinate F&B activities and attend F&B Marketing meetings as required. Attend all relevant meetings, ensuring active participation, timely follow up on action items and pro-active dissemination of relevant communication points back to the department. Be an early adopter and champion for innovation, to deliver relevant brand partnerships, online, channel engagement and enhanced guest experience. Establish and maintain strong working relationships with partners, suppliers, and vendors. Promote awareness of brand image internally and externally. Develop marketing materials and assemble information packages (e.g., brochures, promotional materials, maps) for promotional events, property tours, and conferences. Generate reports and analytics on current trends and hotel's performance. CANDIDATE PROFILE Education & Experience Required: 4-year bachelor's degree in Marketing, Digital Marketing, Business Administration, or related major; 1-year experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising agency experience preferred. OR 2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 4 years’ experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred. Hard & Soft skills Required: Excellent communication skills and ability to network Team working skills Adaptability and ability to joggle with multiple simultaneous projects Strong attention to detail Creativity, writing and design skills Strong organizational and time-management abilities Hard skills on Adobe Package handling (InDesign, Photoshop, Illustrator mainly) MS Office package knowledge Spanish and English proficiency level, spoken and written Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
Job Number 24077822 Job Category Event Management Location W Barcelona, Placa de la Rosa dels Vents 1, Barcelona, Barcelona, Spain VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management OVERVIEW Under the supervision of the Director of Convention Services Manager, coordinates and executes group assignments turned over by the Groups Sales team. HOW IT´S DONE Scope of position: Monitors and prepares all information related to contractual agreements pertaining to rooms, meeting space, beverage and food and special concessions. Coordinates all event details with Meeting Planner which are then communicated to operational departments through BEO´s (Banquet Event Orders) and GFS (Group Fact Sheet). Responsible for maximizing food and beverage revenues from assigned groups by solicitation of affiliate business and up selling. Maintain strong client relations and follow up on deposits due, rooming list and all necessary information to organize all group needs. Verify credit information submitted in Finance department at point of turnover. Participate in insider tours and plan meetings for upcoming groups and potential affiliate business. Promote the use MI Leads as a means of referral and Marriott Bonvoy: acquire full knowledgeable understanding of the program and assist when creating reslinks. Participate in trainings and other sales-related meetings as required. SPECIFIC JOB KNOWLEDGE, EXPERIENCE, SKILLS AND ABILITIES • Must be able to speak, read, write and understand Spanish and English. • Minimum of two years’ experience in hotel operations and proven experience in a similar role. • Excellent communication skills, both verbally and written. • Excellent organizational skills: has the ability to prioritize tasks and to manage the workload by her/his own initiative • Enjoys working as part of a team • Must possess computer skills, including, but not limited to, Microsoft Word, Excel. Good knowledge of Opera Sales & Catering & PMS systems Hours: The typical working days of the Convention Services Managers depend on groups and events business. The working hours should be from 09.00 AM to 17.00 PM, but are flexible according to evening and weekend events taking place in the hotel. Role duties: Listed below is an outline of some of the duties and responsibilities of the Convention Services Manager: • Attend weekly Conventions department meeting. • Attend pre-con meetings, BEO meetings, Groups Recap meeting and coordinate post-con for exit interview. • Attend one to one meetings with Director of Conventions Services What the Convention Services Manager is not: • A replacement for the Banqueting Manager • A replacement of the W Meetings Insider Position Requirements: • University educated • Relevant experience in a sales manager role in hotels • Consistent career path to date • Excellent command of Spanish and English language (both written and spoken) • Consistent track record of achievement in hotel sales Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.
Company Description SLS Barcelona brings a new variety of oceanside glamor, indulgence and excellence to Barcelona’s vibrant 22@ neighborhood. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, with two pools, a spa, fitness center and six bars and restaurants that create lively food and entertainment within this singular location. A 750sqm auditorium and a dozen versatile meeting spaces round out the offering to form the complete destination - inviting groups, events and travelers of all types to say, “farewell to the ordinary.” We are looking for an experienced Call Center Supervisor (PBX) to join the pre-opening team at SLS Barcelona. Under the guidance of the Guest Experience Manager, the Call Center Supervisor (PBX) directs the overall operation and service levels of PBX in the hotel facilitating and directing all operating departments, in meeting and exceeding hotel goals and assist in providing timely guest and team members resolution. Job Description What you’ll do Support the PBX team to consistent with hotel policies and procedures. Responsible for ensuring that all guests receive a seamless and expedited experience. Assists Front Desk and Accounting department in locating and verifying phone charges for guests. Keeps updated contact information on employees in other departments. Refer guests’ complaints to appropriate departments. Knows the responsibilities of other departments to be able to determine the appropriate department to forward all calls. Provide information and demonstrate knowledge of all hotel facilities and services. Accept and deliver all messages promptly and accurately. Provide a personal service to all the guests, fully aware and following the hotel standards and procedures. Ensure that the privacy of the guests and the confidentiality of the information is respected. Provides direction and support for the PBX team ensuring all reports are accurate and standards are met. Ensures all guest concerns are addressed promptly, exceeding the guest’s expectations, conducting follow up, and properly documenting concerns to ensure proactive and long-term solutions. Qualifications What we are looking for... +3 years experience in hospitality within hotels with a similar position. Proven team leader with a high level of energy and motivation with a proven track record of living the company's values Proficient knowledge of computer systems such as: Microsoft Word, Excel & Outlook is required Ability to multitask, work in a fast-paced environment and have a high level attention to detail Excellent verbal and written communication skills. Fluent in Spanish and English. Additional languages will be highly valuable. You make people feel good - your team, guests and colleagues alike. You make a positive impact. You’re a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
Do you have a passion for the world of administration? Are you a fanatic for numbers and are having an interest in the financial insurance world? Are you organized and are looking for a new challenge in the beautiful city of Barcelona? Then become the new back-office specialist in Barcelona for our client! Your responsibilities and impact as Claim Agent: - supporting customer-facing colleagues while interacting as a problem solver and handling complex issues concerning contracts etc. - ensuring a fast and quick resolution for problems - working together with partners and providing direction for issue resolution in order to achieve customer satisfaction - being in direct contact with customers to understand and act on behalf of their needs Skills, qualifications and interests you need to succeed in this role: - A native level of German and a good level of either English or Spanish -good to have previous experience/background in administrative or back-office work - Working coordinated, organized and autonomously - Being energetic, innovative and working proactively at a fast pace - Excitement about intercultural communication and the expatriate lifestyle - Living in or willing to relocate to Barcelona for an international career and life experience - Having a valid Spanish work permit (required). What’s in it for you? - Contract: permanent contract with2 months of probation - Working hours: 40/weeks, Mon-Fri 9AM – 6 PM - Salary: 22.000 gross/year - 28 days/year holiday - working in a stable and international work environment - working in a fast growing company What should you expect from living in Barcelona? - The unique experience of an international and diverse culture - A beautiful beach city surrounded by both coastal towns and mountains - Delightful gastronomic experiences of Spanish, Catalan and World cuisines - Quite a dynamic and active urban life where it is difficult to get bored - Sunny days, Mediterranean weather and a relaxed lifestyle - An attractive startup and innovation hub with exciting opportunities Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or send us your CV to be considered for other projects or future opportunities.
Our client – a luxury automotive brand – is looking for customer care agents to give customers the highest quality service. For this, we are looking for someone with previous experience in luxury customer service or Hotel industry. By being the first point of contact for the customers of our clients, you will be a true brand ambassador. Interested to learn more? Apply now and let´s discuss the position in more detail. Your responsibilities and impact as a Customer Care Agent for a Luxury Automotive Brand will be:Representing our client´s products and services - Being the first point of contact for customers of our client - Supporting the development of the Customer Interaction Center by introducing your ideas - Using your communication skills to help customers with a wide variety of issues - Assuring the customers have a positive experience fitting our clients´ quality standards Skills, qualifications and interests you need to succeed in this role: - Native level of Polish with a proficient level of English - Previous experience in luxury Customer Service or the Hotel industry - Experience working in the automotive industry is a plus - Having excellent verbal and written communication skillsBeing able to quickly understand customers´ needs and dealing with - emotions - Having a well organized and structured way of working - Based in Barcelona What´s in it for you? - Competitive salary - Working in a fast paced and highly changeable environment - Being part of the creation of the Customer Interaction Center of one of the world´s leading luxury automotive brands - Working in an inclusive, diverse, and international team - Possibility to partially work from home after the initial training months - Starting date: 03.07.2024 Your future company: An innovative luxury automotive brand that is currently creating an inhouse Customer Interaction Center. They have offices worldwide to cater for the needs of their international clientele. The Customer Service department in Barcelona will focus on the markets of various European countries.
Our client – a luxury automotive brand – is looking for customer care agents to give customers the highest quality service. For this, we are looking for someone with previous experience in luxury customer service or Hotel industry. By being the first point of contact for the customers of our clients, you will be a true brand ambassador. Interested to learn more? Apply now and let´s discuss the position in more detail. Your responsibilities and impact as a Customer Care Agent for a Luxury Automotive Brand will be: - Representing our client´s products and services - Being the first point of contact for customers of our client - Supporting the development of the Customer Interaction Center by introducing your ideas - Using your communication skills to help customers with a wide variety of issues - Assuring the customers have a positive experience fitting our clients´ quality standards - Skills, qualifications and interests you need to succeed in this role: - Native level of Polish with a proficient level of English - Previous experience in luxury Customer Service or the Hotel industry - Experience working in the automotive industry is a plus - Having excellent verbal and written communication skills - Being able to quickly understand customers´ needs and dealing with their emotions - Having a well organized and structured way of working - Based in Barcelona What´s in it for you? - Competitive salary - Working in a fast paced and highly changeable environment - Being part of the creation of the Customer Interaction Center of one of the world´s leading luxury automotive brands - Working in an inclusive, diverse, and international team - Possibility to partially work from home after the initial training months Starting date: 03.07.2024 Your future company: An innovative luxury automotive brand that is currently creating an inhouse Customer Interaction Center. They have offices worldwide to cater for the needs of their international clientele. The Customer Service department in Barcelona will focus on the markets of various European countries.
What if you could fly to Barcelona to start a job with plenty of world citizens from different countries with one strong thing in common: the desire to experience, learn, and grow altogether within an international booming company? Whether you are looking for personal development, learning & career opportunities, cultural discovery or simply a life-time experience, you will find it there. Whatever comes out of it for you, you will definitely not regret it. Your responsibilities and impact as a Tech Customer Care will be: Responding to inbound requests from care organizations and documenting relevant case information Handling remote corrections Prioritize and coordinate tasks and assignments Identifying issues and providing effective solutions, and escalating the issues when they require further support Skills, qualifications and interests you need to succeed in this role: A good level of English, along with a native level of Norwegian is mandatory Strong empathy as you will be handling issues in a healthcare environment Excellent listening skills and proficient communication abilities A drive for first contact resolution Attention to detail and technical orientation Excitement about intercultural communication and the expatriate lifestyle EU Citizenship or valid work permit/ residency card mandatory What’s in it for you? Competitive Salary with bonus Great perks Schedule: available to work in rotative shifts from Monday to Sunday (Including night shifts WFH) Strong learning and development plans for your career growth Global company with over 25 years of experience and hundreds of industry awards Central, easily achievable location Apply now and enjoy a personalised recruitment process where diversity is not a Buzzword because it's normality. Get specific tips and tricks for your Resume and Interview with the hiring company to increase your chances of landing the job. #hiring #jobopening #applynow
Are you a number enthusiast with an interest in the financial insurance world? Are you structured and organized and have an affinity for technology and the online payment industry? Become this organization's new Client Service specialist in Barcelona, a vibrant city with different cultures, excellent food and beautiful beaches! Your responsibilities and impact working as Client Service for Online Payments: - Handling first line inbound administrative support requests by phone & email (B2B) - Assist new customers with their account activation, transaction status queries and financial requests - Provide additional product information and ensure continuity of the merchant business by responding quickly and correctly - Emphasis on maintaining a strong customer relationship Skills, qualifications and interest you need to succeed in this role: - Danish native, English fluent - Committed and dedicated - Having an interest in technology and analytics - Positive attitude toward changes - Team player with strong listening skills - Service-minded person with the ability to handle conflicts in a constructive manner - Being a strong communicator - No previous experience needed - Having a valid Spanish work permit or citizenship that allows you to work in an EU country What's in it for you? - Type of contract: Indefinido - Working hours: 39h/week, Mon-Fr 8:00 - 20:00, Saturday 10:00-14:00 - Salary: 1500€ + performance bonus of potentially 200€ per month - Training: 2-4 weeks followed by a practical period (Training and familiarization together will take 4 months) - Equipment provided - Hybrid system after training - Spanish lessons - Meal allowances are possible -Constant training - International environment - Support from the company regarding NIE and SSN Your Future Company: This Belgian Business Process Outsourcing company is well-known for providing a quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees they are looking for new members to join their multilingual team based in Barcelona What should you expect from living in Barcelona? - The unique experience of an international and diverse culture - A beautiful beach city surrounded by both coastal towns and mountains - Delightful gastronomic experiences of Spanish, Catalan and World cuisines - Quite a dynamic and active urban life where it is difficult to get bored - Sunny days, Mediterranean weather and a relaxed lifestyle - An attractive startup and innovation hub with exciting opportunities Feel free to check our other opportunities in Customer Service in Spain or send us your CV to be considered for other projects or future opportunities.
Are you a number enthusiast with an interest in the financial insurance world? Are you structured and organized and have an affinity for technology and the online payment industry? Become this organization's new Client Service specialist in Barcelona, a vibrant city with different cultures, excellent food and beautiful beaches! Your responsibilities and impact working as Client Specialist for Online Payments: Handling first line inbound administrative support requests by phone & email (B2B) Assist new customers with their account activation, transaction status queries and financial requests Provide additional product information and ensure continuity of the merchant business by responding quickly and correctly Emphasis on maintaining a strong customer relationship Skills, qualifications and interest you need to succeed in this role: Norwegian native, English fluent Committed and dedicated Having an interest in technology and analytics Positive attitude toward changes Team player with strong listening skills Service-minded person with the ability to handle conflicts in a constructive manner Being a strong communicator No previous experience needed Having a valid Spanish work permit or a citizenship that allows you to work in an EU country What's in it for you? Type of contract: Indefinido Working hours: 39h/week, Mon-Fr 8:30 - 18:00 Salary: 1600€ + performance bonus of potentially 200€ per month Training: 2-4 weeks followed by a practical period (Training and familiarization together will take 4 months) Equipment provided Hybrid system after a few months in the company Spanish lessons Meal allowances are possible Constant training International environment Support from the company regarding NIE and SSN Your Future Company: This Belgian Business Process Outsourcing company is well-known for providing a quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees they are looking for new members to join their multilingual team based in Barcelona What should you expect from living in Barcelona? The unique experience of an international and diverse culture A beautiful beach city surrounded by both coastal towns and mountains Delightful gastronomic experiences of Spanish, Catalan and World cuisines Quite a dynamic and active urban life where it is difficult to get bored Sunny days, Mediterranean weather and a relaxed lifestyle An attractive startup and innovation hub with exciting opportunities Feel free to check our other opportunities in Customer Service in Barcelona or send us your CV to be considered for other projects or future opportunities.
Are you a number enthusiast with an interest in the financial insurance world? Are you structured and organized and have an affinity for technology and the online payment industry? Become this organization's new Client Service specialist in Barcelona, a vibrant city with different cultures, excellent food and beautiful beaches! Your responsibilities and impact working as Client Service for Online Payments: Handling first line inbound administrative support requests by phone & email (B2B) Assist new customers with their account activation, transaction status queries and financial requests Provide additional product information and ensure continuity of the merchant business by responding quickly and correctly Emphasis on maintaining a strong customer relationship Skills, qualifications and interest you need to succeed in this role: Soeaking a native leve of Swedish and a fluent kevel of English Committed and dedicated Having an interest in technology and analytics Positive attitude toward changes Team player with strong listening skills Service-minded person with the ability to handle conflicts in a constructive manner Being a strong communicator No previous experience needed Having a valid Spanish work permit or citizenship that allows you to work in an EU country What's in it for you? Type of contract: Indefinido 39h per week: shifts can be from Monday to Friday 08:00-20:00, and Saturdays 10:00-14:00 Salary: 1500€ + performance bonus of potentially 200€ per month Training: 2-4 weeks followed by a practical period (Training and familiarization together will take 4 months) Equipment provided Hybrid system after training Spanish lessons Meal allowances are possible Constant training International environment Support from the company regarding NIE and SSN Your Future Company: This Belgian Business Process Outsourcing company is well-known for providing a quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees they are looking for new members to join their multilingual team based in Barcelona What should you expect from living in Barcelona? The unique experience of an international and diverse culture A beautiful beach city surrounded by both coastal towns and mountains Delightful gastronomic experiences of Spanish, Catalan and World cuisines Quite a dynamic and active urban life where it is difficult to get bored Sunny days, Mediterranean weather and a relaxed lifestyle An attractive startup and innovation hub with exciting opportunities Feel free to check our other opportunities in Customer Service in Barcelona or send us your CV to be considered for other projects or future opportunities.