Shop Manager/Manageress - J&I GROUP LTD

Head of Operations Job Description Operations Management Overseeing the daily operations of Corporate Catering & the Food Truck ensuring that it runs smoothly and efficiently. This includes managing staff schedules, inventory, loading in and out, serving, all menu development and logistics. Staff Supervision Hiring, training, and supervising staff. Ensuring that employees are well-trained in customer service, food safety, and operations. Inventory Management: Monitoring inventory levels to ensure that the food truck/events is stocked with the necessary products. This involves ordering products, managing stock rotations, and minimizing waste. Vendor Relations Building and maintaining relationships with vendors and suppliers to ensure a consistent supply of quality products. Negotiating contracts and prices to benefit food truck/events. Customer Service Ensuring a high level of customer satisfaction by addressing customer inquiries, complaints, and feedback. Implementing customer service policies and ensuring that staff adhere to them. Financial Management: Managing the financial aspects of the food truck/catering, including budgeting, forecasting, and financial reporting. Ensuring that the market meets its financial targets and operates within budget. Compliance and Safety Ensuring that the market complies with all relevant health, safety, and food regulations. Conducting regular inspections and training staff on safety procedures and food handling standards. Business Development Developing and implementing long-term strategies to grow the market and improve its competitive position. This can involve market analysis, identify new opportunities, and staying updated with industry trends. This can include helping with tender applications.

About Vista View At Vista View, we pride ourselves on delivering safe, professional, and engaging property viewings for our clients. We work with landlords, vendors, and buyers to provide a trusted service that combines efficiency, market knowledge, and great customer care. Our Viewing Agents are at the heart of this — the face of Vista View at every property visit. Role Overview As a Viewing Agent, you will conduct property viewings on behalf of Vista View. You’ll ensure that prospective buyers and tenants are welcomed, guided safely around the property, and given the right information to make informed decisions. You will represent Vista View’s professional standards, safeguard client interests, and provide an exceptional viewing experience. Key Responsibilities • Conduct Property Viewings – Welcome prospective clients, show them around properties, and highlight key features tailored to their needs., • Health & Safety – Complete a pre-viewing safety check of each property, identifying and reporting hazards., • Safeguarding – Remain vigilant to safeguarding concerns and follow Vista View procedures when necessary., • Client Service – Answer basic questions about the property and local area, while ensuring a positive and professional experience., • Professional Standards – Maintain a smart appearance, arrive on time, and always represent Vista View values., • Reporting – Provide feedback to the Vista View team on client reactions, property condition, and any issues identified during the viewing., • Flexibility – Work across different property types, schedules, and client needs with professionalism and adaptability., • Key Collection & Drop-off – Collect property keys from branches, landlords, or vendors, and return them promptly and securely after viewings., • Photography Support – Assist with basic property photography where required, ensuring images are clear, professional, and suitable for marketing. Skills & Attributes • Excellent interpersonal and communication skills, • Reliable, punctual, and professional in appearance and conduct, • Ability to work independently with confidence, • Strong observational skills and attention to detail, • Comfortable using a smartphone for schedules, reporting, and lone-worker safety apps, • Knowledge of property, lettings, or sales (desirable but not essential), • Local area awareness and ability to highlight key amenities Requirements • Must be over 18 with the legal right to work in the UK, • Clean driving licence and access to your own vehicle (preferred), • Smartphone with data for scheduling, communication, and reporting, • Willingness to complete Vista View’s Induction & Safety Training Workbook before starting, • Flexible availability (including some evenings or weekends), • Applicants must hold a valid DBS check issued within the last 12 months, or be willing to obtain one prior to starting the role. Qualifications • Experience in Estate Agents, Residential Real Estate, and Property Management (preferred), • Strong Customer Service and Sales skills, • Excellent communication and interpersonal skills, • Ability to work independently and as part of a team, • Good organisational and time-management abilities, • Knowledge of the Greater London property market is a plus, • Valid driver's license and reliable transportation (preferred) What We Offer • Competitive per-viewing pay structure, • Flexible working — choose assignments that suit your schedule, • Comprehensive training, including safeguarding, diversity, and health & safety, • Ongoing support from the Vista View operations team, • Opportunity to grow within a trusted, client-focused property brand Our Values at Vista View • Safety First – protecting both our agents and our clients, • Respect for All – inclusive, professional service every time, • Excellence in Standards – polished, consistent representation, • Client-Focused Service – putting people at the heart of what we do Locations Available This role is open nationwide, with opportunities across multiple UK cities and their surrounding areas: • North East & Yorkshire → Newcastle (incl. Sunderland), Leeds (incl. Wakefield, Bradford), Sheffield (incl. Rotherham, Barnsley, Doncaster), • North West → Manchester (incl. Bolton, Bury), Liverpool (wider Merseyside area), • Midlands → Birmingham (wider Birmingham area), Leicester (wider Leicestershire), Nottingham (incl. Derby, Mansfield), Coventry (wider Coventry area), • East of England → Cambridge (Cambridgeshire towns), Peterborough (wider Peterborough area), Colchester (wider Colchester area), • South East → Oxford (Oxfordshire towns), Reading (Berkshire towns), Slough (Berkshire towns), Chelmsford (incl. Basildon), Milton Keynes (incl. Northampton), • South & London → London (Greater London), Southampton (incl. Portsmouth)