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- Handling and resolving customer complaints in a professional and empathetic manner. - Processing customer requests (service tasks, consumable orders, installations) in the shortest and most efficient way. - Develops and implements policies and procedures to deal effectively with customer requirements and complaints. - co-ordinates and controls the work of those within customer services departments. - discusses customer responses with other managers with a view to improving the product or service provided. - plans and co-ordinates the operations of help and advisory services to provide support for customers and users.
Bartender Job Requirements and Responsibilities: Provides a pleasant drinking experience to customers. Serves drinks while maintaining a clean and sanitary bar area. Attends to the detail and presentation of each order. Prepares and maintains ingredients by following recipes. Adheres to proper alcohol handling, sanitation, and safety procedures, and maintains appropriate dating, labeling, and rotation of all beverage items. Coordinates daily supply inventory for bar and submits orders to supervisor; assists with receipt of deliveries. Contributes to daily, holiday, and theme drink menus in collaboration with supervisor. Ensures smooth operation of bar services during absence of supervisor. Completes cleaning according to daily and weekly. Assists with orienting new employees to their work area. Listens to customer complaints and suggestions and resolves complaints. Instructs personnel in use of new equipment and cleaning methods and provides efficient and effective methods of maintaining work area. Bartender Qualifications/Skills: Demonstrated knowledge of and skill in ability to safely and effectively operate standard beverage service equipment Adaptability Decision-making Customer service Oral communication Planning, problem solving, and teamwork Self-motivated High energy Level Multi-tasking Minimum two (2) years of bar or restaurant experience to include drink preparation
Job Title: Restaurant Assistant Manager Location: Camberwell, London Company: Nandine Kurdish Restaurant Nandine is a renowned Kurdish restaurant nestled in the heart of Camberwell, London. We take pride in serving authentic Kurdish cuisine, prepared with love and a commitment to excellence. Our cozy atmosphere and delightful flavors have made us a cherished part of the local culinary scene. We are seeking a highly motivated and dedicated Restaurant Assistant Manager to join our Nandine family. As the Assistant Manager, you will play a crucial role in supporting the day-to-day operations of the restaurant, ensuring exceptional service and memorable dining experiences for our customers. Key Responsibilities: - Assist the Restaurant Manager in overseeing all restaurant activities. - Supervise and train restaurant staff to maintain high-quality service standards. - Manage inventory and stock levels to ensure optimal supply. - Handle customer inquiries and address concerns in a professional manner. - Assist in scheduling and managing employee shifts. - Uphold food safety and sanitation standards. - Collaborate with the kitchen team to ensure efficient food preparation and service. - Contribute to the development and execution of marketing and promotional activities. Qualifications: - Previous experience in the restaurant industry, with at least 2 years in a supervisory or management role. - Strong leadership and communication skills. - A passion for food and delivering exceptional customer service. - Knowledge of Kurdish cuisine is a plus but not required. - Proficiency in restaurant management software is an advantage. What We Offer: - Competitive salary and bonus potential. - Opportunities for career growth within our expanding restaurant. - A supportive and friendly work environment. - Staff meals whilst on shift - delicious Kurdish cuisine. If you are a dedicated individual with a passion for hospitality and a desire to be part of a thriving restaurant, we encourage you to apply. Join Nandine and help us continue to share the warmth and flavors of Kurdish culture with our valued customers. We look forward to hearing from you! Nandine family
We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic chef to join our Team in Covent Garden. Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. We are looking for the right person to join the team. You’re there to help, and make sure everything is working smoothly. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high-quality product yet simple in a busy environment. What we are looking for: - To be passionate about great food, quality ingredients and hospitality - Promote good working relationships throughout the team - Ensure the efficient and smooth running of the kitchen - Produce and present food in conjunction with the kitchen team - Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times - Take responsibility for the management and supervision of the health and safety. In return: - You can look forward to working with a dedicated team - You will receive a competitive salary and 28 days holiday - Free staff meals - You will be working in a central location Salary : Competitive and depending on your experience
Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. We are looking for the right person to join the team. You’re there to help, and make sure everything is working smoothly. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high-quality product yet simple in a busy environment. Summary of role We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Waiter/waitress to join our team. The right Waiter/waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role. · To provide a quick and efficient service. · To provide a friendly, courteous, and professional service, always. · To demonstrate a high standard of personal appearance, always wearing clean and pressed white shirt changed daily or when necessary due to spillages or accidents and ensuring good personal hygiene. · To ensure the agreed standards of the front of house area’s layout, organization and presentation are always adhered to. · Meet and greet guests to their tables. · Present our menu and provide relevant information to our guests (food allergies, portions, various upselling and add-ons) whilst having complete knowledge of our food and beverage offerings. · To clear and reset tables after guests leave. · Inform guests about our specials and any dishes or drinks that we are currently promoting. · Up-sell in both food and beverages. · Take accurate food and drinks orders and communicate efficiently with the kitchen and managers. · Serve food and drink orders at the table whilst checking dishes and kitchenware for cleanliness and presentation, reporting any issues to the Manager in Charge or Line Manager. · Arrange table settings and always maintain a clean and tidy section. · Deliver bills and collect payments accurately. · Participate in team briefings, trainings (online or onsite) and have a keen interest in the daily life of the restaurant. · Follow all relevant Health and Safety regulations and policies. · Provide excellent customer service to guests. · Responsibility and accountability with regards to taking payments from guests, following the company guidelines and standards. Benefits Cycle to work scheme Meals Company pension scheme Team events
About us Maison Gigi is a French family bakery that serves pâtisserie, artisan coffee, breakfast and lunch. Freshly baked every day in-house. Maison Gigi brings tarts and regional sweet and savoury specialities from France. It’s an open-kitchen concept and this family-run business also offer events catering. Summary of the role: We are looking for an experienced Assistant Manager with a passion for great food and service to join our team. As a Shop Assistant Manager you will support the General Manager in the training and development of the team, adhering to health and safety procedures and financials of the site. You will deliver excellent customer service, adopt a 'can do' attitude and have an excellent eye for detail. You will have experience managing a team and keeping your team motivated & happy whilst working in a fast-paced environment. - Engaging customers and exceeding their needs. - Basic cooking/food preparation. - Ensuring health & safety and food safety standards are met. - Opening and closing procedures - Sales and end of day reporting - Stock ordering and management To assist in the smooth and efficient running of day to day operations, including the management of preparation, hygiene and production teams.
We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic chef to join our Team Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. We are looking for the right person to join the team , You're there to help, and make sure everything is working smoothly. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high quality product yet simple in a busy environment. What we are looking for: - To be passionate about great food, quality ingredients and hospitality - Promote good working relationships throughout the team - Ensure the efficient and smooth running of the kitchen - Produce and present food in conjunction with the kitchen team, keeping abreast of current trends - Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times - Take responsibility for the management and supervision of the health and safety. In return: You can look forward to working with a dedicated team You will receive a competitive salary and 28 days holiday Free staff meals You will be working in a central location
About us We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Barista to join our Team in Covent Garden. Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. Our Barista will also works in our brand new coffee kiosk (Suzette) 1 min away from Chez Antoinette. We are looking for the right person to join the team , You're there to help, and make sure everything is working smoothly. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high quality product yet simple in a busy environment Summary of the role - Greet and meet guests. - Preparing and serving hot and cold beverages, ranging from simple to elaborate ones. - Proficient in Latte Art - Offer hot/cold drinks recommendations upon request. - Communicate efficiently with the Front of House and managers. - Maintaining inventory and equipment by cleaning and recording any defects. - Check your crockery and area for cleanliness and presentation and report any issues. - Arrange barista settings, maintaining a tidy section. - Keeping the work environment safe, sanitary, and organized. - To respect the Allergen standards laid out by the law and Chez Antoinette standards. - Participate in team briefings and have a keen interest in the daily life of the restaurant. - Follow all relevant Health and Safety regulations and policies. - Provide excellent customer service to guests. In return: - You can look forward to working with a dedicated team - You will receive a competitive salary and 28 days holiday - Free staff meals - You will be working in a central location
Dental Receptionist - Private Dental Clinic The Dentist We are a fully private dental clinic that provides exceptional clinical care and an amazing customer experience and are looking for candidates looking to grow as part of a dynamic and hard working and caring team. This is a great opportunity to join a high growth company that can offer excellent career progression and development prospects. What the role involves Opportunity to work full time, clinic is open 8am to 6pm Essential: Dental receptionist experience - at least 6 months Understand the vision and brand message for the practice Front of house and receptionist duties; telephone management including booking and rescheduling appointments Forward planning diaries for clinician, and timely administration including sending welcome emails, collecting consent and medical history forms Processing payments and recording daily takings Opening and closing the practice Completion of cashing up at day end Provide outstanding customer service at all times, deal with patient queries effectively and efficiently Follow all practice systems and procedures Any other ad hoc responsibilities as reasonably requested Benefits Auto enrol pension scheme 20 day holiday allowance plus bank holidays (pro rata) What we need from you Good communication and customer service skills, keeping patient satisfaction in mind Excellent professionalism and relationship building skills Knowledge of dental treatments and procedures especially Invisalign, Whitening, Implants and Oral SUrgery Able to work intuitively and adapt to change Strong work ethic, teamwork ability with an enthusiastic people-first attitude High levels of attention to detail Proficient user of EXACT SOE and Microsoft Office We offer: Full training and Induction process - The Dentist Academy Personal Development Plan - design and implemented with a dedicated mentor A experienced management team to support you A great working environment with a dedicated dental team A career path and structure for you to work towards any other role in clinic Training Manuals and 121 ongoing training and support plan If you have any Questions just let us know and GOOD LUCK! Job Type: Full-time Pay: From £13.00 per hour **Benefits:Employee discountSchedule:**Monday to FridayExperience: Dental receptionist: 1 year (required) Location: In person
Full time & Full flexibility required Description Balthazar, found in the heart of Covent Garden’s theatre district, is an iconic brasserie known for its timeless elegance, exceptional cuisine, and unwavering commitment to providing an outstanding dining experience. Based on the original concept in New York, Balthazar offers a seamless blend of French-inspired dishes and classic hospitality. Our commitment to providing spectacular service is woven into the very fabric of Balthazar, where every visit is an invitation to indulge in the artistry of the delicious dishes and meticulously crafted cocktails. We are currently seeking a poised and customer-focused Receptionist to join our dynamic team. As a Receptionist, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be a welcoming presence at our beautiful restaurant. Key Responsibilities: - Greet and welcome guests with warmth and professionalism. - Manage reservations, ensuring accurate and efficient table assignments. - Coordinate with the service team to ensure a seamless dining experience. - Answer phone calls and inquiries, providing information and assistance. - Maintain the reception area, keeping it clean and organized. - Uphold the highest standards of service and guest satisfaction. Requirements: - Previous hospitality/customer service experience. - Excellent communication and interpersonal skills. - Strong organizational skills and attention to detail. - Ability to multitask in a fast-paced environment. - Positive and friendly demeanour. Benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivalled opportunities for progression across the Group - Paid overtime - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more - Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
Are you looking for something unique that brings prestige, pride and creativity? So are we. At Woodland we dare to be different, and that is exactly what we are looking for in our future talent. We are looking for an innovative Barista / Waiter/ress that thrives in a busy atmosphere and can handle the pressure of a blooming cafe. Attention-to-detail, self-determination and strong communication skills are key to fulfilling this job position. Your main duties as a Barista / Waiter/ress will be: - Providing exceptional customer service. - Understanding of menu items and suggesting products to - customers. - Processing customer payments. - Preparing and serving hot and cold beverages. - Being responsible for health, safety and hygiene practices. - Receiving and distributing stock supplies. The ideal Woodland team member will have: - Exceptional organisational skills - Team-management and interpersonal communication skills. - High level of attention to detail. - Natural team-player with leader qualities. - Positive, approachable, professional and a CAN-DO manner. - Strong adaptability and ability to work in a fast paced - environment. - High-level of literacy and numeracy. Our requirements: Minimum of 1 year previous experience in a similar environment. What we can offer: A competitive salary + bonus scheme + tips
Overview: We are seeking a skilled and experienced Head Chef to join our team. As the Head Chef, you will be responsible for overseeing all aspects of our kitchen operations, including food preparation, menu planning, and team management. If you have a passion for culinary excellence and thrive in a fast-paced restaurant environment, we want to hear from you. Responsibilities: - Plan and execute menus in collaboration with the management team - Prepare and cook high-quality dishes according to established recipes and standards - Ensure that all food is prepared in a timely manner and meets quality standards - Train and supervise kitchen staff in food preparation techniques, portion control, and food safety procedures - Monitor inventory levels and order supplies as needed - Maintain a clean and organized kitchen environment - Collaborate with the management team to develop new menu items and specials - Adhere to all health and safety regulations Qualifications: - Proven experience as a Head Chef or similar role in a restaurant setting or a Sous Chef looking for their first Head Chefs position - In-depth knowledge of culinary techniques and practices - Strong leadership skills with the ability to motivate and inspire a team - Excellent organizational and time management skills - Ability to work well under pressure in a fast-paced environment - Knowledge of food safety regulations - Strong communication skills If you are passionate about creating exceptional culinary experiences, leading a team, and delivering outstanding customer service, we invite you to apply for the position of Head Chef.
Are you passionate about airsoft and ready to bring your amazing energy to a dynamic team? We at AGL Airsoft are hiring for multiple positions across our two branches, and we want YOU to be a part of our exciting journey! The positions that currently are needed are as follows: Receptionist: - Greet and assist customers with enthusiasm. - Carry out morning checks and opening of store. - Manage inquiries, bookings, and provide excellent customer service. - Strong communication and organizational skills required. Range Staff: - Ensure a safe and enjoyable experience for all participants. - Oversee gameplay, enforce safety rules, and assist players. - Basic knowledge of airsoft equipment preferred but can be learned. Bar Staff - Serve beverages and snacks in our bar and and dining area - Provide a friendly atmosphere for customers to relax and have fun - Previous bar or customer service experience is a plus. Qualities We Value: - Hardworking individuals who thrive in a fast-paced environment. - Bubbly personalities with excellent customer service skills. - Ability to adapt and engage with a diverse range of customers. How to Apply: If you're ready for an exciting challenge, contact us and please specify the position you're applying for in the subject line. Join us at AGL Airsoft, where every day is an adventure! We look forward to welcoming passionate and dedicated individuals to our team. Let's make every moment at AGL Airsoft unforgettaeble!
Job Title: Bar Waitress/ Waiter Location: London, United Kingdom Employment Type: Part-time/ Full Time Company Description: We are a premium lounge bar located in the heart of London ( South West ), known for our upscale atmosphere, exquisite cocktails, and exceptional customer service. To maintain our reputation as a top-tier establishment, we are seeking a hardworking, charismatic, and enthusiastic waitress to join our team. Job Description: As a Bar Waitress/ Waiter at our premium lounge bar, you will play a crucial role in providing our guests with an unforgettable experience. Your exceptional service and attention to detail will contribute to the overall ambiance and reputation of our establishment, also having bar experience. If you are a dedicated professional with a passion for hospitality, we want to hear from you. Key Responsibilities: - Greet and seat guests with a warm and friendly attitude. - Managing the booking system - Take drink and food orders accurately and efficiently. - Deliver orders to tables promptly, ensuring accuracy and presentation. - Maintain a clean and organized work area. - Engage with guests, answer questions about the menu, and make recommendations. - Ensure all guest needs are met and provide exceptional customer service. - Handle guest payments and process transactions accurately. - Collaborate with the bar and kitchen staff to ensure smooth service. - Assist with setting up and closing down the lounge bar. - Adhere to all safety and sanitation guidelines. - Making cocktails Qualifications: - Previous experience as a Bar waitress in a premium or upscale establishment is preferred. - Must be hardworking, charismatic, and enthusiastic about providing top-notch service. - Excellent communication and interpersonal skills. - Ability to work efficiently in a fast-paced environment. - Attention to detail and a commitment to maintaining high standards. - Basic math skills for handling payments and making change. - Flexibility to work evenings, weekends, and holidays. - Must be of legal drinking age in the UK. Benefits: - Competitive hourly wage, plus tips. - Opportunity to work in a prestigious and upscale environment. - Training and development opportunities. - Employee discounts on food and beverages. - A supportive and collaborative team atmosphere. - The chance to be part of creating memorable experiences for our guests. If you are a passionate and dedicated individual who thrives in a premium hospitality setting, we encourage you to apply for this exciting opportunity. Join our team and be a part of delivering exceptional service at one of London's premier lounge bars. After Hours is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Summary: As a First Aid Trainer, you will be responsible for delivering comprehensive first aid training to individuals and groups. This role involves planning and conducting training sessions, assessing participants' knowledge and skills, and ensuring compliance with relevant guidelines and regulations. The First Aid Trainer will play a crucial role in equipping participants with the knowledge and confidence to handle emergency situations effectively. Key Responsibilities: Training Delivery: Conduct first aid training sessions for various audiences, including corporate clients, schools, community groups, and healthcare professionals. Curriculum Development: Develop and update training materials and course content to ensure they meet current standards and regulations. Assessment: Evaluate participants' understanding and skills through practical and written assessments, providing feedback and certification as required. Record Keeping: Maintain accurate records of training sessions, participant progress, and certification status. Compliance: Ensure all training complies with local, state, and national regulations and guidelines. Equipment Management: Manage and maintain training equipment, ensuring it is in good working order and available for sessions. Continuous Improvement: Stay updated with the latest first aid techniques and regulations through ongoing professional development and training. Customer Service: Provide excellent customer service to clients, addressing any concerns or questions regarding the training. Qualifications: Certification: Must hold a current and valid First Aid Trainer certification from a recognized organization (e.g., Red Cross, St. John Ambulance, etc.). Experience: Previous experience in delivering first aid training or a related educational role is preferred. Knowledge: In-depth knowledge of first aid practices, guidelines, and regulatory requirements. Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex concepts clearly and effectively. Interpersonal Skills: Strong interpersonal skills to engage and motivate participants of diverse backgrounds and skill levels. Organizational Skills: Strong organizational and time management skills to plan and execute training sessions efficiently. Flexibility: Willingness to travel to different training locations and adapt to varying schedules. Physical Requirements: Ability to stand for extended periods. Capability to demonstrate first aid techniques, which may involve physical activity. Capacity to lift and carry training equipment as necessary. Preferred Qualifications: Teaching/Education Background: Experience in education or a teaching qualification. Additional Certifications: Advanced first aid certifications, such as CPR instructor or emergency medical response. Technology Skills: Proficiency in using digital tools for online training and record-keeping. Work Environment: Location: Training sessions may be conducted at various locations, including client sites, community centers, and training facilities. Travel: Regular travel may be required to different training locations within the region. Hours: Flexible working hours, including evenings and weekends, to accommodate clients' schedules. Application Process: Interested candidates should submit a resume and cover letter detailing their qualifications and experience. Successful applicants will be contacted for an interview and may be required to demonstrate their training skills as part of the selection process. This job role is for freelance first aid trainer
One of our client is currently seeking an experienced Bartender to join their team and deliver exceptional service to our guests. As a Bartender, you will be responsible for crafting delicious cocktails, providing attentive customer service, and maintaining a clean and organized bar area. If you have a passion for mixology and a knack for creating memorable experiences, we invite you to apply for this exciting opportunity. Responsibilities: - Prepare and serve a variety of cocktails, mocktails, and other beverages according to established recipes and customer preferences. - Engage with guests to provide recommendations, answer questions, and ensure a personalized and enjoyable experience at the bar. - Maintain cleanliness and organization in the bar area, including stocking supplies, cleaning glassware, and sanitizing surfaces, to uphold health and safety standards. - Monitor inventory levels and restock bar supplies as needed, placing orders with suppliers and managing stock rotation to minimize waste and ensure adequate supply levels. - Adhere to responsible alcohol service practices, including verifying age and refusing service to intoxicated guests, to promote a safe and enjoyable environment for all patrons. Requirements: - Proven experience as a Bartender or similar role in a hospitality setting, with a strong foundation in mixology and beverage preparation. - Extensive knowledge of classic and contemporary cocktails, as well as beer, wine, and spirits, to create a diverse and appealing drink menu. - Excellent customer service and communication skills, with the ability to engage with guests in a friendly and professional manner and anticipate their needs. - Strong multitasking and organizational abilities, with the capacity to work efficiently in a fast-paced environment and prioritize tasks as needed. - Flexibility to work evenings, weekends, and holidays as needed, to accommodate the needs of the business and ensure adequate staffing coverage during peak hours. Benefits: - Competitive salary commensurate with experience and skills. - UK visa sponsorship - Opportunities for career advancement and professional development within our hospitality team. - Employee discounts on food and beverages. - A positive and collaborative work environment with opportunities for creativity and innovation. - Health and wellness benefits, including insurance coverage and access to employee assistance programs.
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Assistant Manager in the Specialty Coffee Industry. As the Assistant Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: - Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. - Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. - Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. - Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. - Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. - Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. - Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: - Previous experience in the specialty coffee industry or a similar managerial role. - Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. - Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. - Proven leadership abilities with a track record of effectively managing and developing a team. - Exceptional customer service skills with a friendly and approachable demeanour. - Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. - Strong problem-solving abilities and the capacity to make sound decisions under the pressure. - Flexible availability, including weekends and holidays. - A positive attitude, a willingness to learn, and a strong commitment to teamwork. - Food handling certification and knowledge of health and safety regulations is a plus.
Calling all passionate foodies with a love for Italian hospitality! Bronzo, a brand new restaurant in the heart of Chiswick, is searching for enthusiastic individuals to join our vibrant team. We specialize in bringing the flavors of Sardinia to London, offering authentic Sardinian and Italian cuisine alongside delicious homemade pasta in a warm and welcoming atmosphere. We're looking for someone who thrives in a fast-paced environment and is dedicated to creating unforgettable dining experiences for our guests. In this role, you'll be: The face of Bronzo: Warmly greeting guests and creating a welcoming atmosphere from the moment they step in. A culinary guide: Taking accurate food and drink orders, explaining our menu offerings, including our Sardinian specialties, and providing knowledgeable recommendations based on guest preferences. A service champion: Ensuring every customer's experience is exceptional, from taking orders and processing payments to addressing any inquiries or concerns and checking in on them throughout their meal. A team player: Collaborating with your colleagues to maintain a clean and organised environment, ensuring smooth operations by delivering food and beverages promptly, cleaning and resetting tables efficiently, and assisting in other areas as needed. You'll be a perfect fit if you: Have a passion for Italian cuisine, with a particular interest in Sardinian specialties. Enjoy building rapport with guests, providing exceptional service with a warm and friendly personality. Thrive in a fast-paced environment, remaining calm and collected under pressure. Possess strong interpersonal and communication skills, allowing you to build rapport with guests and effectively upsell menu items. Pay close attention to detail, upholding the highest standards of cleanliness and food safety. Demonstrate excellent time management skills and the ability to prioritise tasks efficiently. Previous customer service experience is essential. Are available to work flexible hours, including weekends and holidays. Appreciate the warm and inviting atmosphere of a family-run Italian restaurant. Possess basic math skills for processing payments and making change. What we offer: Competitive hourly wage (£11.50 - £12.50 per hour). The opportunity to earn tips and performance-based bonuses. Employee discounts on our delicious food and drinks. A chance to grow and develop within our company. A friendly and inclusive work environment where you feel valued.
Retail Supervisor : Premium Retail London, Chelsea area £29,258 As Supervisor you will be responsible for both assisting in the training, development and management of the small team + providing excellent customer service, maximising sales opportunities and assisting with the general running of the store. Retail Supervisor MUST HAVE’S: Have worked as a retail supervisor for an established brand here in the UK. Passion for customer service, with the ability to build quick customer relationships. Retail Supervisor Duties: Oversee daily operations of the retail store, ensuring smooth and efficient functioning Provide guidance and support to retail staff, including training and development Monitor inventory levels and coordinate with suppliers for replenishment Maintain visual merchandising standards to enhance the store's appearance Handle customer enquiries, complaints, and escalations in a professional manner Ensure compliance with company policies and procedures Assist in creating work schedules and managing employee time-off requests Conduct regular performance evaluations for retail staff Collaborate with management to develop strategies for increasing sales and improving customer satisfaction If you are a motivated individual with a passion for retail and leadership, we invite you to join our team as a Retail Supervisor. In this role, you will have the opportunity to oversee daily operations, mentor staff, and contribute to the success of our store. We offer competitive compensation and benefits packages. We look forward to reviewing your application. If this sounds like the perfect role for you, please apply now Please note, that due to the number of applications we receive, we can only reply to shortlisted applicants. Apply now only (we are not accepting telephone call enquiries). Keywords: Retail Supervisor Retail Supervisor
The Cheese Barge is looking for an experienced restaurant Supervisor to join the Front of House team at our Paddington restaurant. We’re dedicated to celebrating the best in British Cheese, working with suppliers from all around the country to create our signature grilled cheese sandwiches and other classic cheese-focused dishes – all seasonal, and made with the best quality produce. We're busy year-round, so you’ll need energy and a positive attitude to succeed in our small, but passionate and determined team. We’re an extremely passionate, creative and determined team, with an eye for detail and a strong focus on the customer experience. If you’re passionate about hospitality, understand what fantastic customer service is all about, and love cheese as much as we do, we want to hear from you. We’re looking for an experienced and reliable FOH Supervisor, who has a natural talent for hospitality and a desire to pursue a career in this industry. You'll be supporting our General and Assistant Managers to run the restaurant, leading the FOH team during service, and ensuring customer service is delivered to the highest standard. You'll be responsible for opening and closing the restaurant, including cashing up and key holding, handling reservation enquiries, and making sure your team are fully clued up on dishes, specials and drinks. Full training is provided, along with a range of benefits, and professional development opportunities are available within the company for those who show initiative. If this sounds like you, please get in touch. Key Responsibilities: Lead shifts at your respective The Cheese Barge site, supervising the day-to-day running of the restaurant. Open and close the restaurant, including key holding and cashing up. Deliver the company steps of service to the highest standard, creating positive experiences for our guests and colleagues. Continuously improve product knowledge and understanding of our company ethos, conveying this to our guests where possible and ensuring the team is fully trained on our dishes and drinks. Promote a positive perception of the company at all times, both internally and externally. Benefits: 28 days holiday per year Quarterly Bonus Monthly British cheese box Producer visits Free staff meals & trader discounts 50% off meals on your days off Full training & tastings, including Academy of Cheese qualifications Regular staff socials Requirements: 1 year+ FOH Supervisor experience Responsible, reliable and organised Ability to and experience in leading a team Basic wine knowledge, good general food and beverage knowledge (British cheese knowledge a bonus but not essential) Superior customer service skills Thrives in a busy, fast-paced working environment Keen to learn whilst working, with a passion for good produce Hard working, with a pro-active attitude, and uses their own initiative.
Looking for an Assistant Restaurant Manager, someone with strong leadership and communication skills, a hands on team player, with excellent customer service at the floor.
Assistant Store Manager at The Salad Project: £30,000 per year We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a five store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for exceptional managers to join our team. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Assistant Restaurant Manager | Monday - Friday | 8am-5pm 45 hours per week To lead a team of staff and work hand in hand with the store manager To delegate certain tasks to your supervisors to ensure high standards are maintained To help manage our team members' morale and happiness at work To monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating Ensure and enforce the use of current systems to operate The Salad Project Assist in developing our staff to suit the needs of the store and the business To report any wins or issues to the management team To ensure proper maintenance of the store To celebrate the staff wins! Most importantly, to ensure The Salad Project continues to offer great customer service, great operational service and great tasting, healthy food Expectations | Efficiency, Communication, Energy. Strong leadership skills Ability to steady the ship and prevent issues before they happen Communication skills, knowing when to use a firm hand or a softer approach Positive energy and dedication to the team Strong ability to maintain a clean and hygienic environment, strict controls on all hygiene policies is crucial to the role Ensure service levels are maintained to the standards we expect Experience Requirements | 1 Year Ideally, you will have 1 years’ experience managing a team in a fast-paced environment within the hospitality industry Ability to commit full time A desire to make a career in Hospitality. Let’s grow together! Compensation | £30,000 per year 30 days holiday package (Including bank holidays) Performance based bonus Cycle to work scheme £100 ‘Refer a Friend’ scheme Enhanced parental leave package Enhanced sick day package Free lunch/dinner from The Salad Project while on shift Team social events Opportunities for career progression as the business grows
Job Title: Reception Manager Company: MAYFIVE Hair Salon Location: Chiswick, London Salary: £14 per hour Schedule: Tuesday: 9:00 AM - 6:00 PM Wednesday: 10:00 AM - 7:00 PM (or OFF) Thursday: 9:30 AM - 7:00 PM Friday: 10:00 AM - 5:00 PM Saturday: 1on1off; 9:00 AM - 5:00 PM About MAYFIVE Hair Salon: MAYFIVE is an upscale hair salon located in the vibrant neighborhood of Chiswick. Renowned for its exceptional service and contemporary styling, MAYFIVE is dedicated to providing clients with an unforgettable salon experience. Job Description: MAYFIVE Hair Salon is seeking a dynamic and organized Reception Manager to join our team. As the first point of contact for our clients, the Reception Manager plays a crucial role in maintaining our salon's reputation for outstanding customer service. This position requires excellent communication skills, attention to detail, and a passion for the beauty industry. Responsibilities: 1.Client Experience: Greet clients warmly and ensure they feel welcome and comfortable throughout their visit. Manage client bookings, appointments, and walk-ins efficiently, using our salon software system. Provide information to clients regarding services, pricing, and availability. Address client inquiries and concerns in a professional and timely manner, ensuring high levels of client satisfaction. 2.Scheduling and Coordination: Coordinate the daily schedule of stylists, ensuring optimal use of time and resources. Manage staff schedules, including breaks and time off, in accordance with salon policies. Communicate effectively with stylists and other staff members to ensure smooth operations and exceptional service delivery. 3.Administrative Duties: Maintain accurate records of client information, bookings, and transactions. Handle cash and card transactions, including processing payments and issuing receipts. Monitor inventory levels of salon products and supplies, and place orders as needed. Assist with general administrative tasks, such as answering phone calls, responding to emails, and maintaining a clean and organized reception area. 4.Team Leadership: Lead by example, demonstrating professionalism, positivity, and a commitment to excellence. Provide guidance and support to reception staff, fostering a collaborative and customer-focused work environment. Conduct regular training sessions to ensure reception staff are equipped with the knowledge and skills needed to deliver exceptional service. Requirements: Previous experience in a customer service or reception role, preferably within the beauty or hospitality industry. Excellent communication and interpersonal skills, with the ability to engage effectively with clients and colleagues. Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks in a fast-paced environment. Proficiency in using salon software systems for booking appointments and managing client information. Flexibility to work a varied schedule, including weekends and evenings. Leadership skills with a positive attitude and a passion for delivering outstanding customer experiences. If you are enthusiastic about the beauty industry and thrive in a fast-paced, client-focused environment, we invite you to join our team at MAYFIVE Hair Salon as our Reception Manager. Apply now to be part of our dynamic team and contribute to the success of our salon!
At Pasta Remoli Ealing Broadway we are seeking a skilled and passionate floor supervisor who embodies a love for hospitality, possesses excellent customer service skills, and has a knack for creating memorable experiences to join our dynamic front of house team. Are you someone who pays attention to detail and understands the essence of delivering exceptional service? What will be your responsibilities? As a Supervisor (Restaurant & Bar) at Pasta Remoli Ealing Broadway, you'll have a central role in ensuring our guests have an outstanding dining experience while also overseeing the smooth functioning and financial success of our restaurant. Collaboration with our team will be key to elevating guest satisfaction and nurturing a culture of ongoing improvement. This position requires strong communication abilities, a dedication to customer satisfaction, and the talent for building positive rapport. Benefits include: • Opportunities for Career Development • Flexible working hours • 25% Staff discount • Complimentary meals during shifts. If you are interested in this position, please apply by providing details of your relevant past experiences and qualifications. We look forward to welcoming passionate individuals to join our team at Remoli Group - Pasta Remoli Ealing Broadway and contribute to creating exceptional dining experiences for our guests.