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Job Summary: The Counter Soho is a look out for experienced Receptionists to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere and supporting GM with admin tasks. If you have excellent communication skills and a passion for hospitality, we’d love to hear from you. Key Responsibilities - Warmly greet guests upon arrival with a friendly and professional demeanour. - Manage reservations and seating arrangements to ensure efficient table turnover and guest satisfaction. - Escort guests to their tables and present menus. - Handle phone calls and online reservations promptly and accurately. - Confirm reservations and manage any changes or cancellations. - Maintain an organised reservation system. - Provide guests with information about the menu, specials, and restaurant services. - Address guest inquiries and resolve any issues or complaints promptly and courteously. - Assist with coat check and other guest services as needed. - Respond to the reviews and complaints - Maintain a clean and organized reception area. - Manage waitlists during busy periods and communicate wait times to guests. - Coordinate with the waitstaff and management to ensure smooth service flow. - Liaise with kitchen and serving staff to manage seating and guest flow. - Relay any special guest requests or dietary requirements to the appropriate team members. - Keep the management informed of any guest feedback or issues. Qualifications: - At least 3 years previous experience in a receptionist or customer service role, preferably in a restaurant or hospitality setting. - Excellent verbal and written communication skills. - Strong organisational and multitasking abilities. - Friendly, approachable, and professional demeanour. - Ability to handle high-pressure situations and remain calm under stress. - Proficiency with reservation software and basic computer skills. - Flexibility to work evenings, weekends, and holidays.
We are currently seeking a professional and reliable Cloakroom Attendant to join our team in the high- end corporate sector. This is a Monday to Friday part- time position based in Canary Wharf and Blackfriars. Responsibilities: Greet and welcome guests in a friendly and professional manner. Provide exceptional customer service by efficiently handling coat check and personal item storage. Maintain a clean and organized cloakroom area. Ensure the security and safekeeping of guests belongings. Assist with any other duties as assigned. Requirements: Previous experience in a customer service role is preferred. Excellent communication and interpersonal skills. Ability to multi- task and work efficiently under pressure. Attention to detail and strong organizational skills. Professional and presentable appearance. Benefits: Company pension Discounted or free food Employee Discount Schedule: Monday - Friday No weekends Experience: Hospitality: 1 year (preferred) Customer Service: 1 year ( preferred)
Part-Time positions available at OSLO HACKNEY! £12.50 p/hr Oslo Hackney are looking for an enthusiastic, organized and friendly Cloakroom Attendant, who is able to perfectly greet, sort, check and store customer's belongings, upon using our coat check. Guaranteed shifts every Friday and Saturday club night, with additional shifts dependent on events and gigs throughout the week / our calendar. Must be willing and able to work late night hours. Drawing on a Nordic aesthetic, top quality food and drinks are served alongside an exciting music programme in the unique space of a redeveloped Victorian railway station. Situated next door to Hackney Central Station on Amhurst Road, Oslo is a vibrant hub to meet and greet, and a night time destination for socialising, eating and enjoying an array of music.