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Job description: Job holders in this unit group plan, organise, direct and co-ordinate the activities and resources of hairdressing salons, beauty treatment and similar establishments. ** Position:** Hairdressing Manager ** Location:** SNW Hair Saloon, 788 High Road, Goodmayes, Ilford, Essex, IG3 8TH Job Type: Full-Time, Permanent Salary: Up to 38,700.00 - £39,000.00 depends on experience. Tasks required by this job include: · Determines staffing, financial, material and other short- and long-term needs; · Controls the allocation, training and remuneration of staff; · Provides clients with information and advice on styles and treatments, and resolves any complaints or problems; · Ensures clients records are maintained; · Undertakes and/or directs hair treatments and/or beauty therapy; · Checks and maintains any equipment, and ensures that all safety requirements are met; · Demonstrates, advises on and sells hair and/or beauty products; · Ensures financial accounts for the business are maintained. About you: · Previous Hair dressing managment experience · Excellent communication skills · To be able to build strong work relationships · You must have experience working with Hairdressing saloon · Degree level education or equivalent / relevant work experience · The ability to work individually and as a team
PROPERTY MANAGER Responsibilities: - Tenant Management: - Act as the primary point of contact for tenants. - Handle tenant inquiries, complaints, and issues promptly and professionally. - Facilitate tenant move-ins and move-outs, including inspections and deposit returns. - Ensure lease agreements are properly executed and renewed. - Property Maintenance: - Coordinate and oversee routine maintenance and repairs. - Conduct regular property inspections to ensure compliance with safety standards and regulations. - Manage relationships with contractors and service providers. - Financial Management: - Prepare and manage budgets for property operations. - Collect rent and service charges and follow up on arrears. - Prepare financial reports and provide updates to property owners. - Legal Compliance: - Ensure compliance with all relevant property laws and regulations. - Handle all legal documentation related to property management. - Stay updated on changes in property legislation. - Marketing and Leasing: - Market available properties through various channels. - Conduct viewings and negotiate lease terms. - Prepare marketing materials and advertisements. - Administrative Duties: - Maintain accurate and up-to-date property records. - Prepare and present regular reports to property owners. - Manage property management software and databases. Skills and Qualifications: - Communication: - Excellent verbal and written communication skills. - Ability to handle difficult situations with tact and professionalism. - Organisational Skills: - Strong organisational skills with the ability to multitask. - Effective time management and ability to prioritise tasks. - Problem-Solving: - Proactive approach to identifying and resolving issues. - Strong decision-making skills. - Financial Acumen: - Basic understanding of financial principles and budgeting. - Experience in managing financial records and reporting. - Technical Skills: - Proficiency in property management software and Microsoft Office Suite. - Familiarity with online marketing and property listing platforms. - Knowledge of Legislation: - Thorough understanding of property laws and regulations in the UK. - Ability to stay updated on changes in property management legislation. - Customer Service: - Strong customer service orientation. - Ability to build and maintain positive relationships with tenants and property owners. - Experience: - Previous experience in property management or a related field is preferred. - Knowledge of the local property market is advantageous. Additional Requirements: - Qualifications: - Relevant qualifications in property management, real estate, or a related field are beneficial. - Licensing: - Valid UK driving license. - DBS (Disclosure and Barring Service) check may be required. This job description outlines the primary responsibilities and skills required for the role of a Property Manager based in the UK. The ideal candidate will have a combination of experience, technical skills, and personal attributes that enable them to manage properties efficiently and effectively. Pay rate for the job will be £39,000 - £42,000/per year. Benefits: Company Pension Cycle to work Scheme. Paid Leave on your Birthday Discretionary Bonus
About Us: Triumph Traders Ltd is a dynamic online retailer, offering a wide range of products across various platforms. Our commitment to customer satisfaction sets us apart in the industry. We are currently seeking a dedicated and experienced Customer Service Supervisor to join our team and lead our customer support efforts to new heights. Job Description: As the Customer Service Supervisor, you will be responsible for overseeing our customer support team, ensuring that our help and advisory services are top-notch. You will handle complex complaints, liaise with clients, and work closely with other departments to resolve any operational issues. Your role will also involve developing and implementing training programs, managing schedules, and maintaining high service standards. Additionally, you will analyze customer feedback to drive product improvements and enhance our overall service quality. Key Responsibilities: - Oversee and manage the customer service team to ensure exceptional service delivery. - Handle complex customer complaints and issues, ensuring timely and satisfactory resolutions. - Act as a liaison between the company and clients, fostering positive relationships. - Develop, implement, and monitor training programs to enhance team skills and knowledge. - Create and manage team schedules to ensure adequate coverage and efficient workflow. - Maintain and enforce high service standards across all customer interactions. - Analyze customer feedback to identify trends and areas for improvement. - Collaborate with other departments to resolve operational issues and enhance product offerings. - Inspire and motivate the team to achieve performance goals and deliver exceptional customer service. Qualifications: - Minimum of 3 years of experience in a similar role within the online retail industry. - Proven leadership skills with the ability to inspire and manage a team. - Strong communication and interpersonal skills. - Excellent problem-solving abilities and a proactive approach to challenges. - Experience in developing and delivering training programs. - Ability to analyze feedback and implement improvements effectively. - Strong organizational and time-management skills.
Tasks required by this job include: Discusses customer requirements and advises them on the capabilities and limitations of the goods or services being sold Quotes prices, credit details, delivery dates and payment arrangements and arranges for delivery and installation of goods if appropriate Makes follow up visits to ensure customer satisfaction and to obtain further orders Stays abreast of advances in product/field and suggests possible improvements to product or service Maintains records and accounts of sales made and handles customer complaints Develop proposals and strategies based on supplier budgets to create cohesive media plan that will deliver against KPIs. Work to ensure all content (including but not limited to media plans, status reports, performance reviews and recommendations) are completed to a high standard. Build positive relationships with our clients, nuancing your approach with different stakeholders and ensure you present yourself as a trusted member of the team. Skill required by the potential applicant for this job: · An interest in working and growing a career within a marketing agency. · The ability to "think differently": As one of our key behaviours here at SMG, you won't be afraid to approach problems from a different angle or challenge the status quo. · Great organisational skills with excellent attention to detail and ability to follow processes. · A ‘can do’ attitude and strong work ethic to get stuck in and provide best in class marketing campaigns and client servicing. · Exceptional communication and relationship skills for managing ke stakeholders. · Excellent knowledge of the machinery manufacturing industries within the Republic of Ireland and the UK · Demonstrate excellent knowledge of various marketing tactics. · Excellent negotiation and sales skills · A result-driven and organized individual. · Excellent oral and written communication skills. · Proficiency in Microsoft Office Tools. · Outstanding project management skills. · Demonstrate excellent leadership skills. Ability to work under pressure