We are currently seeking a professional and reliable Cloakroom Attendant to join our team in the high- end corporate sector. This is a Monday to Friday part- time position based in Canary Wharf and Blackfriars. Responsibilities: Greet and welcome guests in a friendly and professional manner. Provide exceptional customer service by efficiently handling coat check and personal item storage. Maintain a clean and organized cloakroom area. Ensure the security and safekeeping of guests belongings. Assist with any other duties as assigned. Requirements: Previous experience in a customer service role is preferred. Excellent communication and interpersonal skills. Ability to multi- task and work efficiently under pressure. Attention to detail and strong organizational skills. Professional and presentable appearance. Benefits: Company pension Discounted or free food Employee Discount Schedule: Monday - Friday No weekends Experience: Hospitality: 1 year (preferred) Customer Service: 1 year ( preferred)
We are looking for an experienced, charismatic and passionate Host who will develop and grow in the role. We are looking for: - Team player who communicates well with customers and all colleagues - Punctual, reliable and trustworthy - Can do attitude - Passionate about food and beverage - Creative ideas - Able to work in a high volume business - -Previous experience in hospitality - Perks: - Competitive salary - Flexible weekly rotas - 28 days holiday - Staff meals - Incentives - Continuous training for development - Staff discount - Staff party - Job Types: Full-time, Part-time - Pay: From £11.50 per hour - Benefits: - Flexitime - Schedule: - Every weekend - Monday to Friday - Overtime - Supplemental pay types: - Tips - Ability to commute/relocate: - London: reliably commute or plan to relocate before starting work (required) - Experience: - Hospitality: 1 year (preferred) - Work Location: In person
The Main Purpose of this Role · Hosting/Maximising covers/ turning tables · Dealing with Collins/DesignMyNight Messages · Answering phones and dealing with customer enquiries · Manage all reservation systems and ticketing including Design My Night & Tonic · Respond to all social media queries · To deliver outstanding customer service · Deliver and contribute to the sales strategy · Welcoming and entertaining private parties · Table plan management · Encouraging guest feedback · Build fantastic relationships with all other departments. · Enforcing house rules · Being a presence in the venues across key shifts and ensuring brand hosting values are being met. The Person · Exceptional standards of guest care · Pro active and reactive · IT literate, a good communicator, in all forms · Flexible in approach · Hours to suit the needs of the business · proficient in Design My Night · Thrives in a pressured environment · Problem solving and thinking ahead to spot possible mistakes ahead of time · Loves people! Customer Service Meeting and greeting customers with a smile and a friendly greeting and demonstrating customer awareness at all times. Co-ordinate your time effectively to ensure customers receive the best possible. Be ready at all times to see to the needs of customers. Use eye contact and communication to manage queues effectively and ensure that waiting customers are served in the correct order. Have a thorough knowledge of product ranges for beers, wines, spirits and cocktails and be confident to make recommendations/upsell. Always follow the Exhibit Bars steps of bar service Remove empty glasses, bottles and condiments as drinks are finished to ensure that the bar and customer tables are always clean and clutter-free. Resolve any minor issues or complaints that may arise but always communicate any issues with the Manager on duty so that the problem can be dealt with effectively. Great Communication Attend and contribute to pre-shift team meetings. Establish a positive, informal and friendly rapport with customers – be yourself! Maintain a positive and proactive relationship with kitchen, bar and reception teams throughout the shift to ensure that the customer experience is exemplary. Other Duties Be familiar with all products that are sold in the bar and restaurant by attending wine, food or any other training as required and be confident to explain dishes when serving your guests. Ensure that you clock in and out correctly. Ensure that your attire and presentation are of the highest standards. You should always look your best as first impressions are lasting (please refer to the grooming policy in your employee handbook). Arrive punctually for your shift and be ready to start work at least 10 minutes before your shift is due to start. Correctly follow company absence and lateness procedures. Comply with all Food Hygiene and Fire, Health & Safety and Licensing regulations, attending any training as required by the Company and adhering to all company policies and legislative requirements. HAVE FUN !
Azura is an Aegean restaurant, bar and terrace with dishes and cocktails inspired from Greece and Turkey. We have devoted ourselves in creating a unique experience combining dining and entertainment in the heart of London. We are looking for Receptionist for our restaurant bar and terrace. The restaurant boasts 150 covers across 2 floors, a VIP roof terrace and an outdoor alfresco area. We are looking for motivated individuals who will enjoy working in a lifestyle restaurant bar operations. Responsibilities: •Greeting customers when they arrive and leave •Acting as main point of contact for reception staff •Implementing new reception procedures •Taking phone calls for reservations •Resolving customer complaints •Supervise booking system and arrange seating arrangements •Schedule reservation for guests both in person and over the phone Responding to emails Requirement: •Excellent communication skills •Excellent customer service skills •Patience and composure •Good computer skills •Previous working experience with SevenRooms booking system is a bonus
⚡Gloria is looking for a superstar Host / Hostess to join the squadra! Are you ready for the challenge?? 🍕 OUR OFFER: 💰Competitive salary of £14.94 p/hour + hourly tips ❤️🔥 25 - 30 hours per week on average, flexible availability is required including evenings and weekends 🍝 Meals on shift 🤑 Employee discount on food and drink at our restaurants 🌸 Free access to Open-Up for mental health and wellbeing support 🧑🤝🧑 Referral scheme - £500 bonus when you refer a friend! 🏆 Employee of the month award 🏋️ Continuous training and career opportunities! 🌍 Geographical mobility in UK & Europe across all our venues 💥 And much mooore! YOUR MISSION: 👉 To welcome our many guests to the restaurant with a smile, setting the tone for their perfect dining experience 👉 Monitor the floor by allocating tables, managing the day to day bookings and replying to our guests queries 👉 Communicate effectively with the rest of the team across all departments, coordinating with the floor management team throughout service YOUR SKILLS: 🍕Big BIG Smile! 🍕Great energy, proactive attitude, and team spirit 🍕Boundless passion for pasta, pizza, tiramisu e tutti i buoni prodotti! 🍕Previous experience as a Host in a busy restaurant is essential! 🍕English advanced, Italian would be a plus MORE ABOUT US: Big Mamma is a group of Italian restaurants founded in 2015 in Paris. With more than 10,000 customers per day, unique and iconic locations and authentic 100% homemade cuisine, the group currently includes over 20 venues between France, UK, Italy, Germany and Spain. Apply today and we will call you!!
Looking for a door host to manage bookings.
We are seeking a friendly and outgoing Restaurant Host/Hostess to greet and seat our customers. In this role, you will be the first point of contact for our guests, and as such, you should be courteous, professional, and able to provide exceptional customer service. Responsibilities: - Greet guests as they arrive and seat them accordingly - Manage reservations and waitlists - Answer phone calls and respond to customer inquiries - Assist with maintaining the cleanliness and organization of the restaurant - Liaise with servers and kitchen staff to ensure customer satisfaction - Assist in any other tasks as required Requirements: - At least 1 year of experience in a similar role - Positive, friendly, and outgoing personality - Excellent communication skills - Ability to multitask and work in a fast-paced environment - Must be available to work weekends and holidays - Knowledge of restaurant operations and terminology If you are passionate about hospitality and enjoy working in a team environment, we would love for you to join our team. Please submit your resume.
Part-Time positions available at OSLO HACKNEY! £12.50 p/hr Oslo Hackney are looking for an enthusiastic, organized and friendly Cloakroom Attendant, who is able to perfectly greet, sort, check and store customer's belongings, upon using our coat check. Guaranteed shifts every Friday and Saturday club night, with additional shifts dependent on events and gigs throughout the week / our calendar. Must be willing and able to work late night hours. Drawing on a Nordic aesthetic, top quality food and drinks are served alongside an exciting music programme in the unique space of a redeveloped Victorian railway station. Situated next door to Hackney Central Station on Amhurst Road, Oslo is a vibrant hub to meet and greet, and a night time destination for socialising, eating and enjoying an array of music.
About Pedibus Pedibus is London's original Party Bike. Since 2008, we have run tours around London for private parties and celebrations, on our fleet of party bikes. The Role We are looking to hire a highly motivated and dependable individual to join our business as an Events Host & Driver. The successful candidate will be responsible for providing fantastic customer service and ensuring the safe, efficient and enjoyable operation of our bikes. They will have an interest in people, outdoor activities, hospitality, and will be keen to learn and develop within the role. We are looking to hire 2 people to join our team of Event Hosts & Drivers for the Summer 2024 season. The role is based at London Bridge, and is pre-dominantly a Saturday job. Key Responsibilities Delivering excellent customer service to all Pedibus visitors. Delivering safety instructions pre-tour, and monitoring the customers throughout their journey. Driving our bikes around London, on pre-defined routes, with safety in mind at all times. Interacting with our customers throughout, taking photos, and joining in with their fun. Being a good brand ambassador, in view of the general public. Reporting on the day's tours in a de-brief at the end of each day. Occasional ad-hoc duties, as deemed necessary by management.
THE RESTAURANT Inspired by Japanese, Thai & Our local culinary cuisine and discipline - Our menus are designed to bring people together, whether over a shared dining or with our omakase menu experience, creating a sense of community and conviviality. With a focus on impeccable service and a commitment to excellence, our Asian Dining Restaurant promises to deliver a culinary adventure that will leave a lasting impression. COFFEE & BRUNCH A new destination for speciality coffee in the Covent Garden area crafted in the beautiful building at the corner of Savoy Court and Strand in the heart of London. With its relaxed atmosphere, Wolfox is the perfect place to brunch while taking in the distinguished views of fast moving London. We open at 9am everyday and Service brunch til 12pm We believe in the power of coffee to bring people together – A perfectionist culture blending craftsmanship and innovation to create the finest quality coffee Since 2017, WOLFOX has been distilling the unique culture of craftsmanship into every cup of coffee. The finest quality beans are taken on a journey from seed to sip, and precision roasted under the watchful eye of our coffee masters for an exceptional flavour. Title of Position: Receptionist Location: Central London Role: Receptionist part time Must work Thursdays, Sundays 18/24hrs per week Pay: Competitive; £13 to £14 per hour according to experience Benefits: - competitive pay plus service charge. - Opportunities for career advancement. - discounts for employees. - Inclusive work environment. Responsibility: • To carry out all duties assigned by the Group Reservations Manager and Duty Manager • To ensure the smooth running of all functions of the reception desk • To allocate tables in the most efficient way possible to maximise bookings • To re-confirm reservations in accordance with Wolfox booking policy • To greet customers in a polite and efficient manner and to show them to their tables promptly. • To ensure that a base of regular customers is rapidly established and maintained by personal contact and customer recognition • To consider the customer’s satisfaction at all times by acting on customer’s requests promptly and efficiently • To handle minor customer complaints efficiently and courteously within the guidelines laid down by the Manager and to tactfully refer more serious customer complaints to the Manager/Floor Manager • To ensure that the reception desk and reception area is always clean and immaculately tidy • To ensure the Menus, allergy menus and wine lists are up to date and ensure their cleanliness prior to each service. • To ensure that you are always punctual for your shifts and properly presented as specified in the staff manual and dress code • To ensure you have a full working knowledge of Wolfox Restaurants as specified in the staff handbook. • To become familiar with the hygiene and Health and Safety policy and to ensure, by good housekeeping. • To bid farewell to all customers as they leave • To maximize sales by being able to make informed recommendations and suggestions to guests Skills and Personal attributes required • Communication skills • Customer service centric • Drive and energy • Building working relationships • Team player • Problem-solving
This role demands a candidate with a hospitality background and proficiency in customer service. We are looking for an individual that has worked with SEVENROOMS and OPENTABLE. Duties encompass managing phone calls, emails, and face-to-face interactions, along with guiding guests to their tables and providing menus, all while ensuring exceptional customer service standards are upheld.
Feya Café is seeking a friendly and professional Hostess to welcome guests and manage seating arrangements. The Hostess will greet customers with a warm smile, provide accurate wait times, and ensure a positive experience for all patrons. Responsibilities: • Welcome guests as they arrive at Feya Café and provide friendly assistance. • Manage seating arrangements and maintain an organized waiting list during peak hours. • Communicate wait times effectively to customers and update them on table availability. • Assist with taking reservations and coordinating with the kitchen and serving staff. • Provide menus and answer basic questions about the café’s offerings. • Monitor the lobby area to ensure cleanliness and a welcoming atmosphere. • Collaborate with café staff to ensure smooth operations and exceptional customer service.
Salary - from £15ph + tips Schedule - Part Time (24-32h_ flexible schedule) Sabor are seeking a Host/Hostess to join their team. The successful candidate will be friendly, personable and passionate about all thing’s food and drink. This is a fantastic opportunity for an experienced Host/Hostess looking for an opportunity in an award-winning, critically acclaimed group. Benefits & Culture Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as: ** Treat Yourself** Up to 50% off dining across JKS Restaurants Retail & Takeaway Discounts Code App Membership Cost price wine through our suppliers Perkbox - access to tons of retail discounts and our wellbeing hub Look After Yourself Discounted Gym Membership Company Donations for your involvement with Charities Employee Assistance Program Access to Financial Advice Wedding Gift & New-born Care Package - Celebrating your big occasions Progress Yourself Access to our fantastic L&D Calendar A personalised learning & development plan to develop your skills and knowledge Career progression with a fast-growing, critically acclaimed restaurant group. Be Yourself Additional holiday for every year with us (rising to 30 days) Employee referral scheme - paying up to £600 per referral Staff parties & long service awards
About Le Petit Beef Bar: Le Petit Beefbar on Cale Street in Chelsea is Beefbar’s first ever UK outpost. This elegant yet cosy setting spread on numerous floors take on existing Beefbar restaurant around the world. What are we looking for in you? • Have previous experience working as a Host/Hostess in a high-end restaurant environment • Impeccable attention to detail • Passionate about the hospitality industry • Proactive self-starter who can work independently with good judgement and minimal direction • Excellent communication skills • Drive and ambition with a desire to learn and grow within the team. • Desire to continuously learn and improve both knowledge and bartender skills Key Job Responsibilities: • Highly driven and ambitious • Passionate about working with the very best Italian produce
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Host
A fantastic opportunity is now available to work in a 5* Hotel as a Host/ Hostess in Belgravia London. - Full-time position, 40 hours a week - £35.000 - Amazing benefits and career progression - You must have all the rights to work - Please get in touch if you are interested. - Thank you, - Divine Recruitment LTD
NO EXPERIENCE NECESSARY Fluent in English Essential (Customer Facing Role) WHO IS PUBLIC SPACE? Public Space is a Private Hire booking platform that automates 90% of the sales process, providing a friendly, seemless and a quick booking process for all your private events. A better solution to the current slow, arduous offerings in the market, think AirBnB, automated. Currently we have 14 listings throughut London, a cocktail bar in the city and a co working space in Homerton. The emphasis is now firmly on the Bank location as a platform for us to hit sustainable growth in 2024. WHERE WILL I BE WORKING? This role is incredibly varied with a big emphasis on hospitality. With 4 days on site in Bank and 1 day in the office in Homerton. WHO WILL I BE WORKING WITH? This is an EA role so you will be working side-by-side with the founder at the grass roots of a fledgling startup gaining real problem solving experience with no limit on how much you can learn and develop. WHAT WILL MY HOURS BE? Working lates is part of the hospitality scene so be prepared to work lates and weekends hosting private parties and waiting tables, at least for the mid term. The ideal candidate would be available for full time hours as the role develops. WHAT ARE PUBLIC SPACE LOOKING FOR? We are looking for someone with a high EQ, brave and determined and willing to do what it takes to build and grow a business. A passion for hospitality is a must but an ability to build the ideal role for your self is key. WHAT IS IT LIKE TO WORK IN A STARTUP? The startup environment is tough but this runs relative to the opportunity. You can expect a forever changing and exciting role with huge potential for both personal and financial gain. The role really is what you make of it with the only limits on how far you can progress are the limits you have for yourself Are you in?
Chicken and chips 🍟 shop