Team Manager - House Recovery
8 days ago
Bexley
We are Hestia. We make a difference. \n At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Complex Needs Service in Blackfen. \n Sounds great, what will I be doing? \n Deputising for the Service Manager for the strategic direction and effective functioning of the service. Ensuring clinicians, recovery workers, peer support workers and volunteers listen and support people to deescalate their immediate situation and empowering them to develop self management techniques \n What do I need to bring with me? \n You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. \n Here's what the team will be looking for \n You bring extensive experience in managing services that support individuals with mental health conditions and complex needs, ensuring the consistent delivery of high-quality, person-centred care. Your leadership background includes recruitment, induction, supervision, performance appraisal, and staff development, as well as managing disciplinary and grievance procedures with fairness and professionalism. You are skilled in performance monitoring, ensuring services meet and exceed quality standards while maintaining compliance with organisational and statutory requirements. \n With strong financial management skills, you have effectively managed complex budgets, ensuring accountability, value for money, and sustainability. Your deep understanding of mental health crisis management enables you to design and deliver responsive, recovery-focused services, often working collaboratively with peer support workers and multidisciplinary teams to achieve positive outcomes. \n You possess excellent knowledge of Community Care, Mental Health, Health and Safety, and welfare benefits legislation, including welfare reform, and have a proven ability to work in partnership with statutory mental health services. You are adept at assessing, formulating, implementing, and reviewing support and risk management plans, ensuring they remain tailored to service user needs and aspirations. \n A confident communicator, you can represent and promote your organisation at external events, delivering engaging presentations and contributing to marketing and stakeholder engagement activities. Technically proficient, you are confident using Microsoft Office and case management systems to produce and audit accurate records, reports, and data. \n Your excellent written and verbal communication skills, combined with a solid understanding of safeguarding principles, ensure that you consistently deliver safe, accountable, and effective services that empower individuals while protecting their wellbeing and rights. \n When will I be working? \n You will be working Monday to Friday 39 hours per week, \n Interview Steps \n We keep our interview process simple, so you know exactly what to expect. \n\n • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!\n