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Job Description Reports To: Director, Employment Services Program: Employment Services Location: Westchester County/White Plains, NY Hours Per Week: 35 FLSA Status: Full Time, Non-exempt Salary Range: $21-$24 per hour Summary Description: Greater Mental Health of New York’s Employment Services supports individuals with behavioral health conditions and other disabilities in achieving their vocational goals. Using the Individual Placement and Support (IPS) model, the Employment Specialist provides personalized, trauma-informed, and person-centered services to help participants prepare for, obtain, and maintain competitive employment. Key Responsibilities: • Pre-vocational Services: Deliver time-limited services to help individuals develop general employability skills., • Placement Services: Assist with job search strategies, resume development, interview preparation, and job matching., • Job Coaching: Provide on- or off-site coaching, including support with accommodations and employer communication., • Mobile and Hybrid Service Delivery: Meet participants in various settings; flexible scheduling, including evenings/weekends., • Training: Complete job-specific training within 24 months of hire., • Ability to teach and support goal-directed vocational activities., • Familiarity with Trauma-Informed Care, Person-Centered Practice, and Motivational Interviewing., • Understanding of challenges related to mental health and disabilities., • Strong work history and insight into workplace expectations., • Timely completion of participant assessments and service plans., • Successful job placements and retention rates., • Participant satisfaction and engagement., • Compliance with documentation and reporting standards., • Bachelor’s Degree in Psychology, Human Services or related field., • Minimum two years of experience in employment services for individuals with disabilities., • Valid Driver’s License and acceptable driving record., • Must maintain NYS Defensive Driving certification if operating agency vehicles., • Ability to travel within Rockland and Westchester counties., • Must be cleared and maintain clearance by applicable regulatory clearances as required., • Strong computer knowledge: typing, communication tools, scheduling tools and web browsers., • Proficiency in Microsoft Office suite and database management systems., • Fluency in English (Reading, Writing, Speaking)., • Hours per week, reporting structure, and location are subject to change per program needs., • Bilingual candidates (especially Spanish or ASL) are strongly preferred., • Must demonstrate reliability, independence, and confidentiality. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Reports To: Clinical Supervisor/Program Director Program: Mental Health Outpatient Treatment and Rehabilitative Services (MHOTRS) Clinic Location: White Plains, NY Hours Per Week: 35 FLSA Status: Full Time, Exempt Salary Range: $53,000 - $81,600 annually (Bilingual candidates are eligible for a pay differential) Summary Description: The MHOTRS (Mental Health Outpatient Treatment and Rehabilitative Services) Licensed Clinician will offer individual, group, and family services for individuals of all ages and for a full range of behavioral health conditions. Our clinic delivers integrated behavioral health services with a robust team of providers. The Licensed Clinician is responsible for the provision of direct clinical services and coordination with other agencies serving the clients. They will demonstrate competence in providing trauma-related care, utilizing evidence-based approaches and must possess the ability to engage and affect change through a person-centered model. The Licensed Clinician will demonstrate initiative, flexibility, creativity and a collaborative spirit. They will support recovery by providing services that reflect our deeply held values that include the recognition of individual rights of self-determination, choice, shared decision-making and collaboration. The Licensed Clinician will utilize evidence-based practices, embracing trauma-informed and person-centered approaches and will demonstrate co-occurring competence to deliver services that are integrated and holistic. Key Responsibilities: • Provide culturally sensitive direct, clinical services, which may include but are not limited to: assessment and treatment planning, individual, family and group psychotherapy, crisis intervention, and community consultation and education., • Document client progress in a timely manner, ensuring records comply with agency policies and regulatory requirements, following established methods and procedures., • Maintain a full caseload in accordance with agency expectations, with a typical day averaging around 8–9 client sessions, generally 45 minutes each., • Identify social determinants of health needs such as case management and coordinate with other agencies and community resources., • Coordinate treatment including treatment transition with other community agencies and services., • Participate in program development and in training programs., • Follow the established clinic policies & procedures., • Maintain appropriate professional standards., • Principles, practices, and methods of community mental health treatment, including complexity-capable interviewing, assessment, marriage, family, child, and group counseling and crisis intervention., • Adult and/or child psychology, including development and psychopathology., • Applicable city, state and federal guidelines and laws affecting mental health treatment, services and reporting procedures., • Common challenges associated with mental health conditions., • Principles of psychological growth and development., • Community mental health resources and services, and other health, financial, social, recreational, cultural, housing, and legal advocacy services., • Understanding the impact of culture on mental health practices., • Familiarity with and ability to effectively use an Electronic Health Record system., • Meet the required productivity targets as set forth by the clinic leadership., • Keep timely and accurate documentation as required by licensing and the agency., • Participate in the team’s integrated meetings., • Collaborate with the team on care coordination., • Partnership with external referral sources., • Be part of the open access schedule., • Master’s Degree in Social Work or Mental Health Counseling with clinical experience in the academic program at an accredited school of social work/counseling., • Licensed in New York State, be in good standing and remain in continuous good standing with the state’s licensing board: LMSW, LMHC, LMFT , LCSW or limited permit., • Bilingual in Spanish preferred., • Reliable and able to work independently and understand the importance of maintaining confidentiality., • Basic Computer knowledge and the ability to document in an electronic health record., • Clearance by NYS Justice Center through fingerprinting for a Criminal History Records search., • Clearances from NYS Justice Center (SEL), Medicaid Exclusion List, and NYS Office of Children and Family Services (OCFS), • Proficiency in Microsoft Office suite and database management systems., • Fluency in English (Reading, Writing, Speaking)., • Must maintain clearances by applicable regulatory clearances as required., • Hours Per Week, Reporting Structure, and Location are subject to change per program needs Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Reports To: Team Leader Program: Adult Assertive Community Treatment (ACT) Location: White Plains, NY / Mobile/ Hybrid Hours Per Week: 35 FLSA Status: Full Time, Exempt Salary Range: $58,350-$86,600 annually Summary Description: We have an exciting opportunity for a full-time Clinician in our Assertive Community Treatment (ACT) program. The ACT team provides non-traditional community-based mental health treatment to promote the recovery and community integration of 68 adults with serious mental illnesses and co-occurring substance use disorders. The specialist delivers routine treatment services, integrates family goals and services, and provides family psycho-education. The Family Specialist supports consumers to achieve wellness, recovery, and positive relationships in the community, utilizing evidence-based practices and a trauma-informed and person-centered approach. Key Responsibilities: • Conduct comprehensive assessments of psychiatric history, mental status, diagnosis, physical and dental health, substance use, education, employment, social development, functioning, daily living activities, and family relationships., • Address housing, income support, education, vocational training, social supports, employment, and primary care needs., • Involve families and social supports in the consumer’s treatment with the team., • Provide engagement, problem-solving, wellness self-management, medication support, family support and treatment, individual mental health, relapse prevention, harm reduction, and substance use counseling., • Provide 24-hour crisis intervention on a rotating basis., • Deliver 80 percent of treatment contacts in the community., • Document client progress according to established methods and procedures., • Participate in daily morning team meetings and treatment planning review meetings., • Follow ACT policies & procedures, agency policies, and maintain professional standards., • Use client data for clinical decision-making, quality improvement, and tracking progress., • Commitment to cultural competency, diversity, and inclusion., • Share client data with clients to facilitate shared decision-making., • Experience understanding family systems based on diversity of cultural and ethnic backgrounds, • Experience understanding various evidence-based models and theories pertaining to psycho-education, motivational interviewing, serious mental illness and recovery., • Extensive knowledge of Assertive Community Treatment, family community support services such as NAMI, and community resources, • Use of Motivational interviewing, recovery and trauma-informed approaches when delivering services, • Proficient in computers, • Highly organized and self-motivated, • Familiarity with and ability to use an Electronic Health Record system., • Positive feedback from youth participants on the effectiveness of mental health services., • Successful achievement of treatment goals and positive outcomes for participants., • Compliance with program guidance and ethical/legal standards in client record-keeping., • Active participation in multidisciplinary teams and case conferences., • Experience understanding family systems based on diversity of cultural and ethnic backgrounds, • Experience understanding various evidence-based models and theories pertaining to psycho-education, motivational interviewing, serious mental illness and recovery., • Extensive knowledge of Assertive Community Treatment, family community support services such as NAMI, and community resources, • Use of Motivational interviewing, recovery and trauma-informed approaches when delivering services, • Proficient in computers, • Highly organized and self-motivated, • Familiarity with and ability to use an Electronic Health Record system., • Active LMHC, LMSW, or LCSW with a Master’s degree in the Human Services field; limited permit holders considered., • Experience using culturally competent treatment approaches., • Must be legally eligible to work in the United States., • Basic computer knowledge., • Reliability, ability to work independently, and maintain confidentiality., • Must maintain a valid Driver’s License and a satisfactory driving record., • This is a mobile, community-based position, • Hours per week, reporting structure, and location are subject to change per program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Reports To: INSET Team Leader Program: Intensive and Sustained Engagement Team (INSET) Location: Primarily based in White Plains, NY and/or Rockland, NY (this is a mobile role and may require travel to additional service areas in Putnam, Orange, and Sullivan counties, as needed) Hours Per Week: 35 per week FLSA Status: Full Time, Non-Exempt Salary Range: $60,000 annually Summary Description: Greater Mental Health of New York’s INSET program provides mobile, community-based, and flexible support for individuals with histories of acute distress, frequent hospitalizations, or ineffective past care. Led by peers and grounded in a person-first approach, INSET prioritizes immediate needs, builds lasting social and family connections, and offers care coordination without traditional time or location constraints. The INSET Peer Support Specialist will offer direct outreach and support for adults who are engaged with INSET programming. Peer Support Staff are responsible for working with participants toward their identified goals and aspirations, individually and as a part of their desired groups/communities. The peer support staff will offer linkages to professional, recovery, peer, family, and natural supports in their community. The Peer Support Staff will support recovery by providing services that reflect the values of peer support, including the recognition of individual rights of self-determination, choice, shared decision-making, and collaboration. Key Responsibilities: • The peer will manage a caseload of participants consistent with industry standards, meets regulatory expectations/ guidelines and reflects our population's needs. The exact number of participants may vary based on factors such as case complexity and the availability of support resources., • Offer individual peer support to participants using a flexible, person-first, and trauma informed framework, • Provide regular community outreach to engage members of the community that may not historically engage with the mental health system, • Positively facilitate connections with services and resources, • Schedule and co-facilitate networking and support groups for participants as requested, • Support participants with bridging from respite, emergency rooms, periods of incarceration, etc., • Utilize strengths-based, person-first tools to support the participant in planning goals. Advanced Directives and WRAP (Wellness Recovery Action Plans) are encouraged., • Follow established agency policies and maintain professional standards, • Prepare required reports and documentation, • Provide after-hours emergency coverage and crisis intervention as needed, • Adhere to standards established by regulatory authorities., • This position requires a thorough understanding of the process and possibility of recovery for people who are psychiatrically labeled., • The INSET peer support staff must be aware of community resources, supports, and systems, collaborating with the participant to make referrals if indicated by the participant, • Knowledge of behavioral diagnoses and symptomatology, • Effective client engagement skills., • Ability to work independently while also collaborating effectively as part of a team., • Proficiency in using Electronic Health Record systems., • Practice in a recovery-oriented, person-centered methodology. Key Performance Indicators (KPIs): • Timely and accurate completion of required documentation., • Effective coordination and utilization of community resources., • Responsive and supportive crisis intervention., • Adherence to regulatory standards and agency policies. Requirements: • Certification as a New York Peer Specialist (or eligible for certification within six months of hire), • While not required, it is beneficial for the NY Certified Peer Specialist to hold other credentials such as a CRPA, FPA, or YPA credential, • 2 years of related work experience (preferably, the candidate will have experience in mobile engagement techniques), • Basic computer knowledge., • Valid Driver's License and satisfactory driving record., • Maintain New York State Defensive Driving certification within 30 days of hire., • Must maintain pre-employment clearances by applicable regulatory clearances as required., • Legal eligibility to work in the United States., • Fluency in English (Reading, Writing, Speaking). Special Considerations: • Weekly full-time schedule may include two evenings per week and weekends when requested, • Hours per week, reporting structure, and location are subject to change per program needs, • Flexibility with work hours is required due to the mobile nature of the program Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Reports To: Senior Vice President, Clinical Operations Program: Clinical Operations Location: White Plains, NY Hours Per Week: 35 hours (Full time, 5 days on site per week) FLSA Status: Full Time, Exempt Annual Salary Range: $90,000 to $95,000 Summary Description The Clinical Director is responsible for overseeing the daily administration and clinical operations of our Comprehensive Health Center, licensed by the Office of Addiction Services and Supports (OASAS) as an Article 32 substance use treatment program. The Director provides oversight and supervision to all staff and provides direct services to clients as needed. The Director will support recovery by providing services that reflect our deeply held values, including the recognition of individual rights of self-determination, choice, shared decision-making, and collaboration. The Director is a member of an interdisciplinary professional clinical team that utilizes an evidence-based integrated treatment approach along with harm reduction strategies that are strength-based, trauma-informed, and person-centered. Key Responsibilities: • Maintain responsibility for the daily clinical and administrative operations of the program, including staff supervision, compliance with OASAS regulatory guidance and statistical reporting standards, budget development, generation of services as per APG methodology, crisis management, and program monitoring/development., • Review and approve initial needs assessment and treatment plans., • Implement and monitor policies and procedures in accordance with agency guidelines., • Participate in program evaluation activities and the utilization of evidence-based practices., • Establish and foster community and provider relationships., • Market clinic services to new potential referral sources, including elements of community outreach and opportunities to implement new and/or expanded programs., • Collaborate in the development of semi/annual evaluation of program services and incorporate findings into future planning practices., • Participate in the utilization review and quality improvement (QI) related activities as assigned by Senior Management., • Collaborate in the development and execution of Key Performance Indicators (KPIs), and the analysis of data for continued program development within the clinic., • Support telehealth services in the clinic., • Knowledge of OASAS Reporting Systems (CDS, LOCADTR) and PSYCKES, preferred., • Bilingual Spanish Speaking, preferred., • Must be reliable and able to work independently and understand the importance of maintaining confidentiality., • Demonstrates understanding of 42CFR, HIPAA Privacy Standards, and related agency policies., • Have and maintain a valid Driver's License with a driving record that is satisfactory to our insurance carrier, and have and maintain a Defensive Driving certification., • Must be cleared and maintain clearance through the NYS Justice Center through fingerprinting for a Criminal History Records search., • Must be cleared and maintain clearance by the DOS New York State Sex Offender Registry., • Pre-employment drug screen is required as a condition of employment., • Must be cleared and maintain clearance by the Justice Center for the Protection of People with Special Needs Staff Exclusion List (SEL) and the New York State Medicaid Exclusion List., • Must be cleared and maintain clearance by the NYS Office of Children and Family Services (OCFS) for instances of child abuse and/or neglect., • Must be legally eligible to work in the United States. Key Performance Indicators (KPI’s): • Maintain anchor and licensing standards as indicated by the OASAS regulations., • Meet the clinic’s service provision targets as projected in the budget., • Stay current with the OASAS standards of care and make any programmatic changes to include updating policies and procedures to meet quality expectations., • Provide the necessary trainings as indicated by the clinic’s regulations and keep the tracking data., • Maintain the OASAS data base portal updated with all indicated reporting as per the regulations., • Increase census capacity as indicated in the clinic targets projections. Requirements: • Must have experience as a qualified health professional (QHP) as defined by Part 822 of the OASAS regulations; i.e. LMSW, LCSW, or Licensed Psychologist, • A Master's degree is required with five years of prior clinical work experience in the substance use disorder field, at least three years of which must be in a supervisory capacity., • Willingness to obtain CASAC or CASAC-T within 12 months post-hire., • Strong computer knowledge: typing, communication tools, scheduling tools and web browsers., • Proficiency in Microsoft Office suite and database management systems., • Fluency in English (Reading, Writing, Speaking)., • Must be cleared and maintain clearance by applicable regulatory clearances as required., • Legally eligible to work in the United States without sponsorship. Special Considerations: • Work schedule:, • 100% onsite, 5 days per week., • Hours per week, reporting structure, and location are subject to change per organizational needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Reports To: Director Program: Adult Sex Offender (ASO) Program Location: White Plains, NY Hours Per Week: Varies, availability to work after 4 pm for group sessions FLSA Status: Consultant, Non-Exempt Salary Range: $40.00/ hour for admin tasks $135- 150/hour per group session Summary of Duties: Our Adult Sex Offender (ASO) Program delivers sex offender-specific behavioral health services to individuals who are on probation. The clinician is responsible for the provision of direct client services through the facilitation of weekly groups and coordination with other agencies serving the clients, including probation and polygraphy. The clinician in the ASO Program will demonstrate expertise in providing trauma-informed care, utilizing evidence-based approaches specific to sex offending behavior. The Clinician must possess the ability to engage and affect change through a person-centered model. The Clinician will demonstrate initiative, flexibility, creativity, and a collaborative spirit. Key Responsibilities: • Provide culturally sensitive direct, clinical services, which may include but are not limited to: sex-offender-specific assessment and treatment planning, and group psychotherapy., • Document client progress to maintain a permanent record of client activity according to established methods and procedures., • Integrate findings of psychosexual evaluations into treatment., • Conduct case conferences with probationers and the probation department., • Identify case management needs of clients and coordinate with other agency staff and community agencies to have these needs met., • Collaborate with Probation and polygrapher., • Prepare status reports and documentation for the court., • Perform crisis intervention as necessary., • Participate in program development and in training programs., • Follow the established clinic policies & procedures., • Maintain appropriate professional standards., • Other designated or related duties. Key Performance Indicators (KPIs): • Evaluate the thoroughness and accuracy of progress notes and court reports., • Monitor participation and completion of professional development and training programs., • Ensure timely and accurate documentation of client progress and court report submissions, measured by adherence to established procedures., • Collect and analyze client feedback to gauge satisfaction with the services provided., • Monitor compliance with city, state, and federal guidelines and laws affecting mental health treatment services. Key Competencies: • Fluency in conversational and written Spanish., • Principles, practices, and methods of community mental health treatment including interviewing, assessment, group counseling, and crisis intervention., • Applicable city, state, and federal guidelines and laws affecting mental health treatment, services, and reporting procedures., • Principles of psychological growth, development, and psychopathology., • Knowledge of community mental health resources., • Understanding the impact of culture on mental health practices., • Knowledge of principles and practices of group psychotherapy, with specific awareness of sex offense-specific issues., • Knowledge of various theoretical and treatment models pertaining to sex-offending behavior, including but not limited to CBT, the Good Lives Model, and Risk/Need/Responsivity Model., • Understanding the need to incorporate polygraph results into treatment, • Ability to facilitate the chaperone/safeguard process., • Knowledge of risk assessment measures and dynamic risk factors., • Understanding of the results/findings of psychosexual evaluations, how to address the findings with the probationers, and how to integrate results and recommendations., • Knowledge of behavioral techniques which assist with modifying probationers’ behaviors related to sex offending., • Understanding of trauma-informed care. Requirements: • Fluency in conversational and written Spanish., • The Clinician must be, in active status, a New York State LCSW, LMSW, LMHC or Ph.D. Psychologist with sex offender expertise., • The Clinician must be reliable and able to work independently and understand the importance of maintaining confidentiality., • Basic computer knowledge and the ability to document in an electronic health record is required., • Greater Mental Health does not provide malpractice insurance coverage for consultants. Consultants must obtain their own insurance and name the agency as an additional insured party., • Must maintain pre-employment clearances by applicable regulatory clearances as required., • The Clinician must be legally eligible to work in the United States. Special Considerations: • Hours per week, reporting structure, and location are subject to change per program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Court Reporter Job Duties: In addition to the above job responsibilities, a court reporter documents files with court exhibits and indexes; files notes taken in court. The court reporter may be re

Job Description Reports to: Practice Manager Program: White Plains Clinic Location: White Plains, NY (when necessary, program assistants are expected to cover other clinic locations) Hours Per Week: 37.5 FLSA Status: Full Time, Non-Exempt Salary range: $22 per/hr Summary Description: The Program Assistant is responsible for all administrative aspects of the clinics which are necessary to ensure the smooth and orderly operation in our integrated services clinics. Positive and courteous interactions with clients, staff and other community agencies are an essential aspect of this job. The Program Assistant will work with a person-centered, trauma-informed philosophy in alignment with the values of Greater Mental Health of NY. Key Responsibilities: • Work closely with clinic managers to support administrative functions and timely processing of all clinics administrative processes., • Handle incoming calls while maintaining a polite, consistent professional manner and etiquette., • Take messages from the general voice mailbox, emails, health waves, other and deliver these timely., • Welcome and greet all clients and visitors, in person or over the phones., • Maintain an accurate record of clients seen each day, assist with filing, faxing, meetings scheduling., • Manage all providers’ schedules, which includes appointments, cancellations, reminder calls, contact notes, re-scheduling rapidly., • Schedule all client appointments with accuracy, maximizing scheduling practices., • Receive referrals, gather required data, complete insurance verification, create charts, provide appointments for all clients, wait list, etc., among other administrative duties., • Accept payments and provide receipts for services., • Work collaboratively with the clinic managers to ensure availability of client forms, consents, surveys., • Receive general clinic mail as well as other deliveries and direct appropriately., • Maintain inventory and ordering of clinic supplies, office needs, in collaboration with the clinic director, agency systems, facility, IT, among others., • Provide cross-coverage in clinics as designated when needed, directed by manager or designee., • Keep the reception and office space area clean and organized., • Strong communication and human relations skills., • Attention to detail., • Understanding of front desk clinic operations., • Good time management skills., • Excellent telephone etiquette and service., • Patience, flexibility, and professionalism., • Measure the average time taken to answer calls and the percentage of calls successfully resolved without escalation., • A High School diploma or equivalent., • Bilingual—English/Spanish, • Must be organized, display good judgment and be able to see a task through completion., • Must adhere to the agencies and program’s policy, procedures, and professional code of ethics., • Must be able to work independently and demonstrate initiative and good judgment., • Confidentiality must be maintained on all client information., • Must be cleared and maintain clearance by applicable regulatory clearances as required., • Must be legally eligible to work in the United States. Special Considerations: • Hours per week, reporting structure, and location are subject to change per program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Reports To: Program Director of Children’s Advocacy Services Program: Cross Systems Unit Location: Westchester County Department of Social Services - White Plains, NY Hours Per Week: 35 FLSA Status: Full Time, Non-Exempt Salary Range: $55,000-$65,000 Summary Description: The Cross Systems Unit provides community-based care coordination services for children ages 10 to 18 who have behavioral health issues that have led to psychiatric hospitalization or have put the child at risk for an out-of-home placement. The Individualized Care Coordinator (ICC) is responsible for coordinating the development and implementation of an individualized, community-based plan of social, emotional, and medical services for children and adolescents who have a serious emotional disturbance. The work focuses on preventing out of home placements, emergency room visits, and psychiatric hospitalizations. The Individualized Care Coordinator (ICC) is a planning and problem-solving position that in collaboration with the Department of Social Services overcomes obstacles faced by the client such as system rigidity, fragmented services, under-utilization of services and lack of accessibility to certain services and resources. In contrast to traditional case management approaches, which are often tied to single clinical disciplines or to a single service system, ICC’s are intended and empowered to cut across organizational and disciplinary boundaries. Key Responsibilities: • Provide outreach to engage children and families who are eligible for the program., • Conduct a comprehensive, strengths-based assessment of the child and family and their service needs., • Develop a child and family specific service plan in collaboration with each family., • Assist families in securing identified services and advocating to other systems for the provision of these services in an individualized and collaborative manner., • Facilitate the creation of a support network for each child and family; convene regular meetings of the family and monitor progress towards jointly developed service goals., • Facilitate ongoing communication among the child, family and community providers., • Provide crisis intervention and stabilization to children and families in the program as needed., • Develop knowledge of and positive relationships with the multiple systems serving families and youth in Westchester County., • Document client progress and maintain a permanent record of client activity according to established methods and procedures., • Practice with a person-centered, trauma informed philosophy in alignment with the values of Greater Mental Health of New York., • Other designated or related duties. Key Competencies: • Must be knowledgeable of mental health diagnoses, suicide assessments, and psychopharmacology., • Familiarity with and ability to use an Electronic Health Record system., • Experience in understanding family systems based on diversity of cultural and ethnic backgrounds., • Highly organized, detail-oriented, and self-motivated. Key Performance Indicators (KPIs): • ICC is expected to complete documentation in a timely manner, as per DSS contract and agency’s standards., • ICC is expected to visit families a minimum to two times per month as per DSS contract requirements. Requirements: • Familiarity with and ability to use an Electronic Health Record system., • The Individualized Care Coordinator must have a Master’s Degree in the human service field with two years of experience in providing direct services or in linking children to a broad array of services, OR a Bachelor’s Degree in the human service field and four years’ experience in providing direct services or linking children to a broad array of services., • Basic Computer knowledge is required., • Must be reliable and able to work independently and understand the importance of maintaining confidentiality., • The Individualized Care Coordinator must have a valid Driver’s License and a driving record that is satisfactory to our insurance carrier., • The Individualized Care Coordinator must maintain current New York State Defensive Driving certification., • The Individualized Care Coordinator must be cleared by the NYS Justice Center through fingerprinting for a Criminal History Records search., • The Individualized Care Coordinator must be cleared by the NYS Office of Children and Family Services for instances of child abuse and/or neglect., • The Individualized Care Coordinator must be legally eligible to work in the United States. Special Considerations: • Must be able to meet with families when youth are out of school during after-school hours., • This is a mobile position requiring field work., • Hours per week, reporting structure, and location are subject to change per program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Court Reporter Job Duties: In addition to the above job responsibilities, a court reporter documents files with court exhibits and indexes; files notes taken in court. The court reporter may

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Court Reporter Job Duties: In addition to the above job responsibilities, a court reporter documents files with court exhibits and indexes; files notes taken in court. The court reporter may

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

Court Reporter Job Duties: In addition to the above job responsibilities, a court reporter documents files with court exhibits and indexes; files notes taken in court. The court reporter may be r

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

Court Reporter Job Duties: In addition to the above job responsibilities, a court reporter documents files with court exhibits and indexes; files notes taken in court. The court reporter may be r

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

Court Reporter Job Duties: In addition to the above job responsibilities, a court reporter documents files with court exhibits and indexes; files notes taken in court. The court reporter may be re

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

Earn big and work on your own time and terms as a Grubhub delivery partner! Grubhub is looking for drivers and bikers like you to hit the road quick and start delivering from restaurants, liquor stores, convenience stores, and more.Looking for a flexible way to earn extra cash? Grubhub is the gig fo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

CDL Driver / Truck Driver] Pay range: $65,000 - $109,133 annually / Paid Orientation & Training / Up to $2,000 401(k) Match Available / Paid Vacation / Clean Driver Facilities w/ Free Showers & Laundry / Scheduled Wage Increases - As a CDL-A Truck Driver, you'll: Navigate complex routes to ensure t

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

CDL Driver / Truck Driver] Pay range: $65,000 - $109,133 annually / Paid Orientation & Training / Up to $2,000 401(k) Match Available / Paid Vacation / Clean Driver Facilities w/ Free Showers & Laundry / Scheduled Wage Increases - As a CDL-A Truck Driver, you'll: Navigate complex routes to ensure t

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

NFI - JobID: 93445 [CDL Truck Driver] As a Regional Truck Driver CDL A at NFI, you'll: Drive regional routes transporting goods efficiently and safely; Operate tractor-trailers in compliance with DOT regulations; Maintain accurate logs and records of deliveries; Inspect vehicles for mechanical issue

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

CDL Driver] - Great Pay & Benefits (Top Drivers Earn up to $400K/year) / Flexible Scheduling / 24/7 Driver Support - As an Allied Driver (Regional CDL Truck Driver), you will: Operate a commercial motor vehicle in a safe and efficient manner; Adhere to all traffic laws and company policies; Load and

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

CDL Driver / Truck Driver] Pay range: $70,000 - $110,900 annually / Paid Orientation & Training / Up to $2,000 401(k) Match Available / Paid Vacation / Clean Driver Facilities w/ Free Showers & Laundry / Scheduled Wage Increases - As a CDL-A Team Driver, you'll: Navigate long-haul routes efficiently

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

CDL Driver / Truck Driver] Pay range: $65,000 - $109,133 annually / Paid Orientation & Training / Up to $2,000 401(k) Match Available / Paid Vacation / Clean Driver Facilities w/ Free Showers & Laundry / Scheduled Wage Increases - As a CDL-A Truck Driver, you'll: Navigate complex routes to ensure t

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

Southern Glazer's Wine & Spirits - JobID: 37448 [CDL Truck Driver] As a Distribution Driver at Southern Glazer's Wine & Spirits, you'll: Deliver statewide products to bars, restaurants, hotels, etc; Perform daily pre-trip and post-trip inspections on the vehicle; Plan trip logistics and obtain neces

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

JobID: R272479 [CDL Truck Driver] As a Delivery Driver at US Foods, Inc.Safely drive trucks to customers and meet scheduled customer delivery times; Carefully unload products from the trailer with a two-wheeler, pallet jack, or by hand and place in designated customer storage areas; Verify accuracy

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

CDL Driver / Truck Driver] Pay range: $70,000 - $110,900 annually / Paid Orientation & Training / Up to $2,000 401(k) Match Available / Paid Vacation / Clean Driver Facilities w/ Free Showers & Laundry / Scheduled Wage Increases - As a CDL-A Team Driver, you'll: Navigate long-haul routes efficiently

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

CDL Driver / Truck Driver] Pay range: $65,000 - $109,133 annually / Paid Orientation & Training / Up to $2,000 401(k) Match Available / Paid Vacation / Clean Driver Facilities w/ Free Showers & Laundry / Scheduled Wage Increases - As a CDL-A Truck Driver, you'll: Navigate complex routes to ensure t

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

CDL Driver] - Great Pay & Benefits (Top Drivers Earn up to $400K/year) / Flexible Scheduling / 24/7 Driver Support - As an Allied Driver (Regional CDL Truck Driver), you will: Operate a commercial motor vehicle in a safe and efficient manner; Adhere to all traffic laws and company policies; Load and

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

CDL Driver] - Great Pay & Benefits (Top Drivers Earn up to $400K/year) / Flexible Scheduling / 24/7 Driver Support - As an Allied Driver (Regional CDL Truck Driver), you will: Operate a commercial motor vehicle in a safe and efficient manner; Adhere to all traffic laws and company policies; Load and

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

XPO Logistics - JobID: 383455 [CDL Truck Driver] As a Truck Driver at XPO Logistics, you'll: Safely operate a tractor-trailer combination, including doubles and triples; Provide excellent service to customers, including generating sales leads; Load and unload freight.

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

CDL Driver / Truck Driver] Pay range: $70,000 - $110,900 annually / Paid Orientation & Training / Up to $2,000 401(k) Match Available / Paid Vacation / Clean Driver Facilities w/ Free Showers & Laundry / Scheduled Wage Increases - As a CDL-A Team Driver, you'll: Navigate long-haul routes efficiently