Are you a business? Hire customer assistant candidates in United Kingdom
Job description Are you looking for something new and want to start a new role? We're here to guide you through every step of the way. We’ve won multiple awards for being the best and we want you to be a part of this! On top of your starting salary which is very competitive in today’s market, we also include a wide range of benefits to thank our hardworking staff. Very healthy commission scheme- giving you the chance to set your own goals and earn Employee engagement events- check out our social media to look at how we immerse you into social events and activities. We want you to be part of our community. Incentives- we love to inject the fun and excitement into your working day with chances to win prizes every day Wellbeing tools- We want to look after you! Discounted gym membership- Because we love to encourage a healthy lifestyle and a healthy mind! Opportunities to give back to local and UK based charities- We host so many events and activities to support charities close to our heart. 28 days holiday plus additional days based on tenure- because we want to reward our loyal staff! Monthly bonus for good time keeping and attendance! Pension scheme with employer contributions from Clearanswer We’re expanding and growing our EE and BT campaigns and what’s even better is, you don't need any experience doing sales previously as we give you all of the training! The training consists of 2 weeks in the classroom and on the calling floor. We like to do a mix of classroom and hands on learning to suit everyone’s learning style so you’re fully prepared.Once you’ve graduated from training you’ll be introduced to your new team and be fully immersed into our community by following our shift patterns which span over 5 days (Mon-Sun) with 2 days off (40hrs per week). What will I be doing? Providing outstanding customer service via inbound calls Using all of the great skills we’ve taught you, you’ll be having brilliant conversations, supporting customer querand talking about our fantastic products. Using your ‘can do’ attitude you’ll be looking at putting your customer first and providing great experiences every time. Skills we're looking for… You may possess transferable skills gained in previous roles such as retail/ hospitality/ care, or this may be your first full time role- all you need is the willingness to succeed. Hardworking and committed to delivering the very best customer experience. No previous call centre experience is needed as full training is provided Someone who’s proactive and wants to get involved. Please note we do not currently offer remote working. Job Types: Full-time, Permanent Pay: £11.45-£12.04 per hour Expected hours: 40 per week Benefits: Company pension Gym membership Schedule: 8 hour shift Supplemental pay types: Commission pay Ability to commute/relocate: Kingston upon Hull, HU1 1YU: reliably commute or plan to relocate before starting work (required) Work Location: In person
welcome customers,food packaging for take way evening Shift 19:00-22:30 15£ per hr
Candidates should be able to work in burgers shop, take customers orders, serve customers and work in kitchen. Come and drop your cv at shop
Company: NovaLink Virtual Hub, in partnership with Arise Location: Remote (Work from Anywhere) Job Type: Independent Contractor About Us: Hey there, Ready to redefine the future of customer service from the comfort of your own home? Look no further than NovaLink, where we're transforming the virtual call center game with innovation and creativity. Teamed up with Arise, the industry leader in remote work solutions, we're here to revolutionize the way customer service is delivered. Join us in shaping the future of customer experience – apply now and let's embark on this exciting journey together! Job Description: Are you a customer service superstar with a knack for making every interaction memorable? As a Virtual Customer Service Specialist with NovaLink Virtual Hub, you'll be the driving force behind exceptional customer experiences. From resolving inquiries with charm and finesse to delighting customers with your problem-solving prowess, you'll do it all – and you'll do it from the comfort of your own home. With cutting-edge technology and a dynamic team by your side, the possibilities are endless. Apply today and let's elevate the art of customer service to new heights! Key Responsibilities: Handle inbound customer inquiries with a smile, providing prompt and personalized assistance. Utilize innovative tools and technology to streamline customer interactions and exceed performance targets. Embrace a culture of continuous improvement, sharing insights and ideas to enhance the customer experience. Collaborate with team members and supervisors to ensure seamless service delivery and achieve collective goals. Stay ahead of the curve with ongoing training and development opportunities, mastering new skills and techniques to stay at the forefront of the industry. Requirements: A passion for providing stellar customer experiences, fueled by creativity and enthusiasm. Excellent communication skills, both verbal and written, with a flair for storytelling and persuasion. Tech-savvy mindset with the ability to navigate digital platforms and adapt to new technologies seamlessly. Proven track record of success in a customer service or related role, demonstrating empathy, resilience, and problem-solving ability. High-speed internet connection and a dedicated workspace conducive to productivity – your home office, your rules. Be 18 or over Have a laptop or desktop or be willing to get these (we can help you figure this out.) Benefits: BI-WEEKLY PAY Flexible work schedule with the freedom to balance work and life on your terms. Competitive compensation with performance-based incentives and opportunities for advancement. Access to cutting-edge technology and training resources to support your professional growth and development. A vibrant and inclusive team culture where creativity and innovation are celebrated. The opportunity to make a meaningful impact on the lives of customers and colleagues alike, one interaction at a time. How to Apply: Ready to embark on an exciting journey in virtual customer service? We're eager to hear from you! Our recruitment team is standing by, ready to welcome new talents into our virtual call center with open arms. Apply now and let's unleash your potential as a Virtual Customer Service Specialist with NovaLink and Arise. The future of customer experience awaits – are you ready to seize it?
Location: Remote (United Kingdom) About Us: Novalink Virtual Hub is a leading provider of remote customer service solutions, specialising many different areas of customer service so we have position tailored to everyone. With a partnership with the Arise platform, we offer a unique opportunity for individuals to join our dynamic team of remote agents. At Novalink, we prioritize flexibility, professionalism, and excellence in customer service. Join us and embark on a rewarding journey in the virtual customer service industry. Position Overview: We are seeking passionate and enthusiastic individuals to join our team as Remote Travel Customer Service Agents. In this role, you will provide exceptional customer support to travelers, assisting with inquiries, reservations, and travel-related issues. As a valued member of our team, you will have the opportunity to work remotely, set your own hours, and enjoy biweekly pay. Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, and chat Assist customers with booking flights, hotels, rental cars, and other travel arrangements Resolve customer issues and complaints with empathy and efficiency Provide accurate and detailed information about travel destinations, policies, and procedures Follow company guidelines and procedures to ensure high-quality customer service Participate in training sessions to enhance product knowledge and customer Service. Qualifications: Previous experience in customer service, preferably in the travel industry (WE OFFER TRAINING!) BE 18 AND OVER Be within the United kingdom Have a laptop or desktop computer Can pass a valid background check Excellent communication skills, both written and verbal Strong problem-solving abilities and attention to detail Ability to multitask and work efficiently in a fast-paced environment Proficiency in computer applications and internet navigation High school diploma or equivalent; additional education or training in travel or hospitality is a plus Benefits: Fully remote position with flexible hours Biweekly pay Training available for all agents signing up Opportunity for professional growth and development Supportive and inclusive work environment Join Our Team: If you are passionate about travel and providing exceptional customer service, we want to hear from you! Join Novalink Virtual Hub and become part of our dedicated team of remote agents. Apply now and embark on an exciting career in the virtual customer service industry. Happy applying !!!
Have you ever wanted to make extra money on the side or turn a remote job into a full time income generating source? Do you have good communicating skills and like talking to people? We provide all the necessary training which is between 20 to 30 minutes . Work whatever hours you decide to.
Job Title: Remote Customer Service Representative Company: NovaLink Virtual Hub, in partnership with Arise Location: Remote (Work from Anywhere) Job Type: Independent Contractor About Us: Greetings, future team member! At NovaLink, we believe in the power of virtual connectivity and exceptional customer service. Teaming up with Arise, a leader in remote work solutions, we're revolutionizing the way customer service is delivered from the comfort of home. We're eagerly awaiting your application as our recruitment team is actively accepting new candidates into our call center. Join us in shaping the future of remote customer service! Job Description: Are you ready to embark on a fulfilling journey where every interaction counts? As a Remote Customer Service Representative with NovaLink, you'll be the voice of renowned brands, providing top-notch assistance to customers from the convenience of your own home. With flexible schedules and the ability to make an impact from anywhere, this role offers a perfect blend of work and personal life. Our recruitment team is standing by, ready to welcome new talents into our dynamic call center environment. Apply today and let's start making a difference together! Key Responsibilities: Handle inbound customer inquiries with professionalism and empathy, resolving issues efficiently. Utilize provided resources and training to deliver exceptional service aligned with client expectations. Maintain accurate records of customer interactions and follow defined protocols for quality assurance. Collaborate with team members and supervisors to ensure seamless customer experiences. Embrace the autonomy of remote work while adhering to performance metrics and company guidelines. Requirements: Strong communication skills and a customer-centric mindset. Ability to adapt to evolving situations and effectively multitask. Reliable internet connection and a dedicated workspace conducive to productivity. Previous customer service experience preferred but not required – we value attitude and eagerness to learn. Be 18 or over Have a laptop or desktop or be willing to get we can help you figure this out. Benefits: Flexible work hours that accommodate your lifestyle and commitments. Opportunity to work from the comfort of home, saving time and money on commuting. Competitive compensation with potential for performance-based bonuses. Ongoing training and support to enhance your skills and career development. Join a diverse and inclusive team that values collaboration and innovation. How to Apply: Ready to take the next step in your career journey? We're excited to review your application! Our recruitment team is actively accepting new candidates into our call center, so don't hesitate – apply now and seize the opportunity to thrive in the world of remote customer service with novalink and Arise. Your future awaits!
- Immediate Start work from home - Mum/Dad with kids, school, college, university students over 18 years old - Servicing calls for large companies - Flexible hours - 18 years and over - Require a computer and fast broadband connection
- Work from your own home immediate start - 15 hours per week or more - Mum/Dad/Students over 18 years old Start to earn money today from your home Service calls for major companies
We are seeking a Support Analyst to join our team. The ideal candidate will have strong communication skills, be detail-oriented, and possess the ability to analyze and resolve customer issues efficiently. Responsibilities: - Communicate effectively with customers to provide support and assistance - Conduct data entry and maintain accurate records of customer interactions - Utilize phone etiquette to handle inbound and outbound customer calls - Analyze customer needs and recommend appropriate solutions - Upsell products or services to enhance customer experience Skills: - Proficient in English; multilingual abilities - Strong communication skills to effectively interact with customers - Ability to analyze customer inquiries and provide suitable solutions - Experience in data entry to maintain accurate customer records - Knowledge of phone etiquette for professional customer interactions - Bilingual proficiency is desirable for enhanced customer support
Sales executives
Position Overview: We are seeking a dynamic and experienced Customer Service Supervisor to join our team. The ideal candidate will have a strong background in the car spare parts industry and proven experience in a similar role. As a Customer Service Supervisor, you will be responsible for supervising and coordinating the activities of our help and advisory services team, ensuring exceptional customer support and satisfaction. Key Responsibilities: Directly supervise and coordinate the activities of help and advisory services to provide support for customers and users. Liaise with clients and handle more complicated or sensitive complaints and queries. Develop and plan training programs for team members to enhance their skills and knowledge. Establish and monitor work schedules to meet the organization's requirements and ensure optimal customer service coverage. Discuss customer responses with managers to improve the product or service provided and resolve operational problems effectively. Qualifications: Proven experience working in the car spare parts industry in a similar role. Excellent leadership and interpersonal skills with the ability to motivate and inspire team members. Strong communication skills, both written and verbal, with the ability to effectively liaise with clients and internal stakeholders. Exceptional problem-solving abilities and a customer-centric approach. Proficiency in relevant software applications and customer service tools.
We are currently looking to recruit a customer service assistant to work in our Adult gaming centre / Bingo venue through the night 10pm-8am. Your role as a customer service assistant is key, you will often be the first point of contact when customers enter the premises. You will be required to provide high levels of customer service, ensuring that customers receive a warm welcome when they arrive. You will also be responsible for maintaining a safe, clean and comfortable environment for them to spend their leisure time. Our venues operate 7 days a week so shift patterns will be on a rota basis including and the required shift for this role is 10pm-8am. Flexibility is important as weekend working will be required. Contracted hours on offer are between 20 and 40 hrs Candidate requirements Previous customer service and cash handling experience desired although training will be given. Experience of working within the retail, hospitality or gambling industries. Excellent communication skills. Must be aged 18+ due to gambling legislation. Driving licence & own transport essential Main role responsibilities Greeting customers when they enter the premises. Taking pride in your venue, ensuring that cleanliness and presentation is always to the highest standard. Advertise new products, promotional campaigns and offers using your excellent communication skills. Implement company and industry policies and procedures. It is anticipated that interviews will be offered immediately if your CV matches our requirements. Job Types: Full-time, Part-time Pay: From £12.50 per hour Expected hours: 40 per week
🚀 Are you a customer service superstar looking to work from the comfort of your own home? Want the flexibility to choose your hours and earn a competitive rate of £12 per hour minimum? Look no further - we have the perfect opportunity for you! We are seeking enthusiastic and dedicated individuals to join our team as Remote Customer Service Advisors. In this self-employed role, you will have the freedom to tailor your work schedule, starting from a minimum of 15 hours per week, with the potential to work up to 60 hours for those keen to supercharge their earnings! What makes this opportunity stand out? ⭐ Flexible Hours: Tired of the 9-5 grind? With this role, you have the power to choose when you work. Whether you're an early bird or a night owl, you can set your hours to suit your lifestyle and commitments. Want to work around your studies, family obligations, or hobbies? This job allows you to strike the perfect balance. ⭐ Competitive Pay: Say goodbye to low hourly rates! Earn a minimum of £12 per hour, with the opportunity to increase your earnings based on the hours you dedicate to the role. Whether you're saving up for a dream holiday, treating yourself to the latest tech gadgets, or just want some extra cash in your pocket, this role rewards you for your time and effort. ⭐ Remote Working: No more stressful commutes or stuffy office environments! Work from the comfort of your own home, in your PJs if you fancy. Say hello to a more relaxed and productive work environment where you can focus on delivering top-notch customer service without the distractions of a traditional office setting. Ready to embark on this exciting remote customer service adventure? Here's what we're looking for: Excellent communication skills Strong problem-solving abilities Customer-focused mindset Ability to work independently Reliable internet connection Self-motivated and proactive attitude If you're passionate about providing exceptional customer service, thrive in a fast-paced environment, and love the idea of working remotely on your terms, we want to hear from you! Join our team as a Remote Customer Service Advisor and take control of your work-life balance while making a positive impact on our customers' experiences. Apply now to kickstart your journey towards a fulfilling and flexible career in customer service!
Immediate Start No Experience Required! Are you feeling dissatisfied with the progress of your current career? Are you a motivated and enthusiastic individual eager to begin your professional journey in a dynamic and fast-paced environment? Look no further! G33 Marketing is expanding its team of brand ambassadors in Slough and actively seeking talented individuals like yourself to join our exceptional team. As a brand ambassador, you will have the exciting opportunity to represent some of the most prominent brands in the UK. Your main responsibility will involve engaging with customers through residential campaigns. Why Choose G33 Marketing? Comprehensive Training: At G33 Marketing, we provide extensive customer service and sales training to ensure you are well-prepared and equipped to effectively represent our clients. Uncapped Earning Potential: This role offers an uncapped earnings structure, allowing you to surpass minimum wage and potentially earn a substantial income. You will be paid weekly based on acquisition. Exciting International Travel Prospects: We provide the chance to travel internationally for business purposes, with all expenses fully funded by G33 Marketing. If you are ready to embark on an exciting journey with G33 Marketing and launch your career in a vibrant and rewarding environment, apply now and seize the opportunity to become a part of our exceptional team in our positive and friendly atmosphere. Join us today at G33 Marketing! Apply now to take advantage of this remarkable opportunity!
Salary: £12 per hour Monday - Friday 8am-6pm Saturday 9am-4pm Remote customer service advisor Are you passionate about providing customer service advice and looking for flexibility, independence and rewarding opportunities? Look no further! Join the dynamic team at Nowple Recruitment LTD. Work from the comfort of your own home and choose your own hours. We currently have client opportunities to work for Nespreso, a premium single-serve coffee brand of the multinational Swiss company Nestle in which individually portioned aluminum capsules containing roast and ground coffees are partnered with especially design coffee machines. By 2011, Nespresso has sold more than 20 billion of its proprietary aluminium coffee capsules directly to consumers through exclusive takes, tele-ordering and its e-commerce websites. What you will be doing: • Positively interact with customers via phone, providing a premium service to the customer. • Be a positive representative for the brand; promoting products, benefits & discounts available to the customer. • Navigate multiple complex systems while researching and resolving customers’ issues or concerns. • Provide troubleshooting and resolutions to customers’ technical issues with their products. Requirements: Previous customer service experience preferred, but not required as training will be provided. Strong communication skills and a passion for helping others Reliable internet connection and a quiet workspace. Willingness to undergo training and certification as required by clients. Equipment: This is a general guide and the Systems and Equipment guide should be referred to and provided upon request. There may also be additional technology requirements for each client and will be found on their Opportunity Announcement. Technical Specifications: - Computer: Intel Core I5 or higher (or equivalent). Desktop preferred with two monitors. Laptop may also be used with minimum 15" monitor. - Operating System: Windows 10 or 11. - Storage: 60GB hard drive with 20GB free space. - Memory: Minimum 4GB RAM (8GB recommended). - Internet Connection: Hard-wired with at least 10 mbps download and 3 mbps upload speed. - A USB noise cancelling headset for training and class.
We are seeking 2 part time service staff to work evenings/weekends between 6pm-12pm 2 days a week to join our expanding team serving the best desserts in East London. This is a vibrant business so the ideal candidate must have excellent customer service experience, be able to handle busy situations with excellent communication skills. Previous experience working in a service environment would be critical but training will be provided. Main role would be to welcome customers, have knowledge on the product offerings, serve food and drinks to the customers and ensure table is cleared and ready for next service. Interviews will be held between 27 - 31 March.
You will provide all aspects of customer service i, sales support as well as handling inquiries, customers, and the sales office with the goal of working with the design team to generate estimates and specifications giving the customer the best options and technical answer to their requests. Everything you do will be focused on the customer experience. Creating a helpful and friendly customer experience, we’ll be thinking of new ways to reward, develop and invest in you. You’ll receive all the training, support and opportunities you need. Every day you’ll be dealing with and assisting customers, so it’s important that you offer every person a high level of customer service. You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us.
IMMEDIATE START!! FULL TIME - Customer Service/Sales Assistant - Greater London Are you a go-getter who loves sales and building relationships? Want a flexible and a more sociable work environment? Perfect! About us and what we do: At Core Marketing, we're expanding our dynamic team that's all about innovation and growth. Our results driven dedication to increase customer base on behalf of international/national brands, has earned us a spot in the industry! - This role involves showcasing some of the most prominent brands and effectively promoting their exceptional products/services. You'll engage in business-to-business, campaigns, and residential settings to drive awareness and bring on board quality customers for our clients. - We are looking for enthusiastic new team members who can help us grow. - Are you honest, hard working and motivated to succeed? These are some of the main qualities we look for as we do provide full product training and sales coaching, therefore sales experience is not required. What Core Marketing offers: - Customer service & 1 on 1 mentoring - Ongoing professional development and the opportunity to take on more responsibility and progress. - Weekly pay + performance bonuses. - The chance to experience various national and international travel opportunities with all expenses taken care of! - Exciting work space. If you’re looking for a fresh start and the chance to develop your personal skills then APPLY NOW and capitalise on this opportunity! Join us to shape our brand's success!
Madison Rooftop is looking for an energetic, attentive cocktail waitress who is committed to providing a high-quality dining/ drinking experience to our customers. The cocktail waitress’ responsibilities include speaking with customers, taking drink and food orders, making recommendations, processing payments, and ensuring that customers’ needs are met and they have an excellent time. You should be a skilled multi-tasker with a passion for customer satisfaction and knowledge of wines, beer, and cocktails. To succeed as a cocktail waitress, you should be friendly, proactive, and efficient. Cocktail waitresses should also be passionate about the food and drinks they serve and creating a fun, enjoyable experience for every customer. Cocktail Waitress Responsibilities: Interacting with customers by taking their orders, making recommendations, providing them with accurate bills, serving them food and drinks, processing payments, and supplying them with whatever they need in a timely manner. Handling multiple tables and tasks in an efficient manner. Cleaning and clearing tables. Assisting with opening and closing duties. Learning about food and beverages, such as wine, beer, and cocktails. Standing, walking and carrying trays of food and drinks.
The Punch Tavern, a world famous Pub and Gin-Palace in the heart of the City are currently looking for a talented and driven FOH Supervisor. You’ll need passion and experience to join our team in this premium F&B venue. It offers a vibrant, friendly atmosphere, a full fresh food dining menu, served with craft beers and delicious cocktails created by our experienced team of mixologists. Our venue pulsates with energy, The Punch Tavern is the ideal spot that attracts high flying city workers, local residents and tourist from around the world, all wanting to engage and enjoy it’s wonderful gin list but it’s electric and welcoming atmosphere. Are you passionate about embracing the essence of a bustling vibrant pub, while leading and mentoring a dynamic team constantly delivering service excellence? Can you skilfully liaise with a strong kitchen team to deliver a great customer and unforgettable dining experience? Is this you? What's it all about: Are you able to take responsibility for your team on shift to ensure service standards and safety/security expectations are all met to the highest of standards Passionate about training your team to ensure they have the knowledge needed to provide an unforgettable experience Always willing to learn new skills and explore opportunities, be approachable and encourage ideas Able to support the Management team to deliver their set goals Able to deal with customer queries quickly and professionally Promote and market the venue, private hire spaces and events as appropriate to our guests Are you able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality We offer: Competitive hourly rate + tronc Career progression and promotion opportunities with regular new openings Access to your wages at anytime via Wagestream Get out and about, you automatically get discounts across all our pubs, bars and restaurants Regular incentives and socials – a fun, family atmosphere Goes without saying, but we’ll feed you during your shift Birthdays are important - take the day off on us Good people know good people - an awesome referral scheme - earn up to £1000 per successful referral!! 10% off Gym membership 30% off grooming and hair salons Employee Assistance Programme (EAP) Cycle to work scheme Who we are: Part of the award-winning Urban Pubs & Bars (Publican Awards Best Managed Pubs 1-50 and nominated for Publican Award 2023), a fast-growing and independent London based hospitality group with an incredible and diverse range of pubs, bars and restaurants all with their own individual identity. Interested in hearing more? Please apply today - Be quick, this role won’t stick around for long and is a superb position for the right personality that want to progress their career.
Join the next big thing in the fitness industry! Enthusiastic team members required for an exciting new gym concept in Dalston Square. - Candidates must be responsible, trustworthy and reliable, with an ability to work flexible hours and/or weekends. - You must have an interest or qualified in health and fitness. - Excellent customer care and communication skills are essential. - You must be confident with IT and booking systems. - Sales aptitude is necessary to help promote our growing company to new and existing customers Mainly looking for Morning, Evening & Saturday shifts
⚡Ave Mario is looking for superstar Commis Pastry Chefs to join the BIG SQUADRA!⚡ OUR OFFER: 💰Competitive salary of £15,19 per hour + tips 💪 Full-time, permanent role: 5 days of work and 2 consecutive days off per week ⚡Immediate start 🧑🤝🧑Referral scheme: £500 if you bring a new employee! 🍝Meals on shift ☀️ Open-Up: free Well-being and Mental Health support 💃Team building activities and parties! 🪜Great training and career opportunities 🌍Internal and international mobility 🔥And much mooooore! REQUIREMENTS: 🚀 Right to Work in the UK 🚀 Flexible availability throughout the week, evenings and weekends 🚀 Experience working as a Pastry chef or similar 🚀 Professional or personal knowledge of Italian desserts and the techniques involved in producing them 🚀 English intermediate, Italian would be a bonus!! 🚀 Passion for Italian cuisine! MORE ABOUT US: Big Mamma is a group of Italian restaurants founded in 2015 in Paris. With more than 10,000 customers per day, unique and iconic locations and authentic 100% homemade cuisine, the group currently has over 20 venues around France, UK, Spain and Germany. We are looking for the right people who share our values: authenticity, meritocracy, excellence, and entrepreneurship. Are you excited at the idea of joining us? Che cosa aspetti? Apply and we'll contact you!
Company Description Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveler. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colors and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Job Description About the role Reporting to the Director of Finance, the Finance Assistant will support the smooth and efficient running of the finance department. What you’ll do… Check all financial transactions related to revenue and income daily. Make sure revenue records and all transactions are accurate, properly documented and recorded, as per company standards. Spot any discrepancies, errors, or irregularities in financial data and figure out why they happened, and implementing corrective actions. Ensure that revenue reported matches actual income received. Review sales invoices to ensure they're complete, accurate, and follow billing policies. Monitor accounts receivable aging reports to find overdue accounts and follow up with customers for payment. Talk to customers about their payment status, outstanding balances, and payment terms. Build good relationships with customers to help smooth payment processing and resolve issues quickly. Make sure all monies received are posted correctly, recorded and receipted in accordance to company policy. Chase up monies owed to the hotel and minimise the risk of bad debt. Resolve sales ledger queries promptly. Find ways to make accounts receivable processes more efficient. Check commission claims from travel agents for accuracy and compliance with contractual agreements. Validate and process commission requests, including reservation details, rates, and stay dates, using the hotel’s systems. Liaise with travel agencies and agents to address inquiries, resolve disputes, and assist with commission matters. Collaborate with other teams to gather relevant financial information. Actively review standard operating procedures, to ensure compliance with internal policies and procedures. Qualifications What we’re looking for… Knowledge of Opera is preferable. Good knowledge and experience of MS Office applications including Excel. Good understanding of accounting principles. Detail oriented with strong organizational skills and ability to maintain accuracy and precision in financial records. You want to be part of a team that works hard, supports each other and has fun along the way. Excellent analytical and problem-solving skills. Adaptability to changing priorities and deadlines. Your humble and open to ideas. We leave our egos at the door and help get it done. Additional Information What's in it for you... Opportunity to take party in an amazing opening team, Hyde is doing it differently. 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Goes without saying, but we’ll feed you during your shift. Extra time off to volunteer with one of our partner charities. Cycle to work scheme. The chance to make your mark in a fast-growing Brand. Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work. Excellent discounts across the entire Ennismore family of brands. Hyde is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential. Bohemian & Chic When Hyde Lounge opened in 2005, it transformed the Sunset Strip in Los Angeles, along with the concept of nightlife itself. Since then, the brand has expanded to include Hyde Hotels and Residences, Beach Clubs, and Mixology Lounges, inviting its followers to be the first to know, and introducing them to the latest and greatest in nightlife adventures. Every guest at Hyde Hotels is treated like a Hyde Lounge regular. Hyde fosters a sense of mystery – the exciting feeling that anything can happen.