Are you a business? Hire customer service advisor candidates in London
This position presents a rewarding challenge for individuals equipped with a diverse skill set, including exceptional communication and interpersonal abilities, prompt problem-solving acumen, and a relentless attention to detail. If you are driven by efficiency, thrive in a fast-paced environment and can manage intricate scheduling logistics while fostering positive relationships, this opportunity is tailor-made for you. Job Responsibilities ● Coordinate repair appointments, allocating appropriate time slots based on technician availability, and customer requirements. ● Develop and maintain repair schedules, ensuring efficient utilization of technicians and meeting customer expectations. ● Continuously monitor and update schedules to accommodate urgent repairs or changes in priorities. ● Assign bookings to technicians based on their skills, expertise, and workload capacity. ● Optimize technician schedules to maximize productivity and minimize idle time. ● Ensure appropriate distribution of workloads among technicians, considering their skill levels and workload balance. ● Work with the parts advisor to monitor and manage inventory of parts and accessories required for repairs. ● Coordinate with the procurement team to replenish stock as needed, minimizing delays in repair due to parts unavailability. ● Communicate with customers to schedule repair appointments, provide updates on repair progress, and address any inquiries or concerns. ● Ensure clear and timely communication regarding repair timelines, cost estimates, and any additional services required. ● Provide exceptional customer service, ensuring a positive experience throughout the repair process. ● Continuously assess repair processes and workflows, identifying opportunities for improvement and efficiency gains. ● Collaborate with the management team to implement changes and streamline repair operations. ● Analyze data and metrics to measure performance and identify areas for optimization. ● Collect and analyze data related to repair operations, such as repair times, technician productivity, and customer satisfaction. ● Generate reports and insights to identify trends, measure key performance indicators, and provide recommendations for improvement. ● Maintain accurate records of repair activities, including repair tickets, customer information, and inventory usage. Qualifications and Skills: ● Proven experience in scheduling, planning, or operations management, preferably in a mobile repair or similar technical environment. ● Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines. ● Excellent communication and interpersonal skills, with the ability to interact effectively with technicians, customers, and other stakeholders. ● Proficiency in using scheduling software, inventory management systems, and MS Office applications. ● Analytical mindset with the ability to analyze data, generate reports, and make data-driven recommendations. ● Attention to detail and accuracy in maintaining records and documentation. ● Flexibility to adapt to changing priorities and work in a fast-paced, dynamic environment.
Job advert Customer Service Representative Become a part of the UK's fastest growing lead generation group, where a rewarding career awaits you as a Customer Service Representative. Immerse yourself in a role that places client care at its heart. Your efforts will contribute to the ongoing expansion and advancement of our thriving business, fostering both our success and your professional journey. The benefits of being a Customer Service Representative with our client £26,000 to £29,000 basic salary, dependent on experience Up to £4125 in additional commission Fixed working hours: 09:00-17:00 (Monday to Friday) ** Additional Benefits of being a Customer Service Representative with our client** Career progression opportunities Company smart phone, for completing role-related tasks Industry-leading training 24/7 access to a confidential helpline, as part of our Employee Assistance Programme, supporting you with stress, anxiety, bereavement, legal information, and much more Eye care ** The responsibilities of a Customer Service Representative with our client** Booking appointments and conducting video surveys Answering questions about services offered by our client Collecting and returning deposits Lead evaluation Staff scheduling Classifying leads based upon value Entering new leads into database ** The skills and abilities you will require to be a Customer Service Representative with our client** Outstanding customer service Good telephone manner IT skills
welcome customers,food packaging for take way evening Shift 19:00-22:30 15£ per hr
Company: NovaLink Virtual Hub, in partnership with Arise Location: Remote (Work from Anywhere) Job Type: Independent Contractor About Us: Hey there, Ready to redefine the future of customer service from the comfort of your own home? Look no further than NovaLink, where we're transforming the virtual call center game with innovation and creativity. Teamed up with Arise, the industry leader in remote work solutions, we're here to revolutionize the way customer service is delivered. Join us in shaping the future of customer experience – apply now and let's embark on this exciting journey together! Job Description: Are you a customer service superstar with a knack for making every interaction memorable? As a Virtual Customer Service Specialist with NovaLink Virtual Hub, you'll be the driving force behind exceptional customer experiences. From resolving inquiries with charm and finesse to delighting customers with your problem-solving prowess, you'll do it all – and you'll do it from the comfort of your own home. With cutting-edge technology and a dynamic team by your side, the possibilities are endless. Apply today and let's elevate the art of customer service to new heights! Key Responsibilities: Handle inbound customer inquiries with a smile, providing prompt and personalized assistance. Utilize innovative tools and technology to streamline customer interactions and exceed performance targets. Embrace a culture of continuous improvement, sharing insights and ideas to enhance the customer experience. Collaborate with team members and supervisors to ensure seamless service delivery and achieve collective goals. Stay ahead of the curve with ongoing training and development opportunities, mastering new skills and techniques to stay at the forefront of the industry. Requirements: A passion for providing stellar customer experiences, fueled by creativity and enthusiasm. Excellent communication skills, both verbal and written, with a flair for storytelling and persuasion. Tech-savvy mindset with the ability to navigate digital platforms and adapt to new technologies seamlessly. Proven track record of success in a customer service or related role, demonstrating empathy, resilience, and problem-solving ability. High-speed internet connection and a dedicated workspace conducive to productivity – your home office, your rules. Be 18 or over Have a laptop or desktop or be willing to get these (we can help you figure this out.) Benefits: BI-WEEKLY PAY Flexible work schedule with the freedom to balance work and life on your terms. Competitive compensation with performance-based incentives and opportunities for advancement. Access to cutting-edge technology and training resources to support your professional growth and development. A vibrant and inclusive team culture where creativity and innovation are celebrated. The opportunity to make a meaningful impact on the lives of customers and colleagues alike, one interaction at a time. How to Apply: Ready to embark on an exciting journey in virtual customer service? We're eager to hear from you! Our recruitment team is standing by, ready to welcome new talents into our virtual call center with open arms. Apply now and let's unleash your potential as a Virtual Customer Service Specialist with NovaLink and Arise. The future of customer experience awaits – are you ready to seize it?
Location: Remote (United Kingdom) About Us: Novalink Virtual Hub is a leading provider of remote customer service solutions, specialising many different areas of customer service so we have position tailored to everyone. With a partnership with the Arise platform, we offer a unique opportunity for individuals to join our dynamic team of remote agents. At Novalink, we prioritize flexibility, professionalism, and excellence in customer service. Join us and embark on a rewarding journey in the virtual customer service industry. Position Overview: We are seeking passionate and enthusiastic individuals to join our team as Remote Travel Customer Service Agents. In this role, you will provide exceptional customer support to travelers, assisting with inquiries, reservations, and travel-related issues. As a valued member of our team, you will have the opportunity to work remotely, set your own hours, and enjoy biweekly pay. Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, and chat Assist customers with booking flights, hotels, rental cars, and other travel arrangements Resolve customer issues and complaints with empathy and efficiency Provide accurate and detailed information about travel destinations, policies, and procedures Follow company guidelines and procedures to ensure high-quality customer service Participate in training sessions to enhance product knowledge and customer Service. Qualifications: Previous experience in customer service, preferably in the travel industry (WE OFFER TRAINING!) BE 18 AND OVER Be within the United kingdom Have a laptop or desktop computer Can pass a valid background check Excellent communication skills, both written and verbal Strong problem-solving abilities and attention to detail Ability to multitask and work efficiently in a fast-paced environment Proficiency in computer applications and internet navigation High school diploma or equivalent; additional education or training in travel or hospitality is a plus Benefits: Fully remote position with flexible hours Biweekly pay Training available for all agents signing up Opportunity for professional growth and development Supportive and inclusive work environment Join Our Team: If you are passionate about travel and providing exceptional customer service, we want to hear from you! Join Novalink Virtual Hub and become part of our dedicated team of remote agents. Apply now and embark on an exciting career in the virtual customer service industry. Happy applying !!!
Job Title: Remote Customer Service Representative Company: NovaLink Virtual Hub, in partnership with Arise Location: Remote (Work from Anywhere) Job Type: Independent Contractor About Us: Greetings, future team member! At NovaLink, we believe in the power of virtual connectivity and exceptional customer service. Teaming up with Arise, a leader in remote work solutions, we're revolutionizing the way customer service is delivered from the comfort of home. We're eagerly awaiting your application as our recruitment team is actively accepting new candidates into our call center. Join us in shaping the future of remote customer service! Job Description: Are you ready to embark on a fulfilling journey where every interaction counts? As a Remote Customer Service Representative with NovaLink, you'll be the voice of renowned brands, providing top-notch assistance to customers from the convenience of your own home. With flexible schedules and the ability to make an impact from anywhere, this role offers a perfect blend of work and personal life. Our recruitment team is standing by, ready to welcome new talents into our dynamic call center environment. Apply today and let's start making a difference together! Key Responsibilities: Handle inbound customer inquiries with professionalism and empathy, resolving issues efficiently. Utilize provided resources and training to deliver exceptional service aligned with client expectations. Maintain accurate records of customer interactions and follow defined protocols for quality assurance. Collaborate with team members and supervisors to ensure seamless customer experiences. Embrace the autonomy of remote work while adhering to performance metrics and company guidelines. Requirements: Strong communication skills and a customer-centric mindset. Ability to adapt to evolving situations and effectively multitask. Reliable internet connection and a dedicated workspace conducive to productivity. Previous customer service experience preferred but not required – we value attitude and eagerness to learn. Be 18 or over Have a laptop or desktop or be willing to get we can help you figure this out. Benefits: Flexible work hours that accommodate your lifestyle and commitments. Opportunity to work from the comfort of home, saving time and money on commuting. Competitive compensation with potential for performance-based bonuses. Ongoing training and support to enhance your skills and career development. Join a diverse and inclusive team that values collaboration and innovation. How to Apply: Ready to take the next step in your career journey? We're excited to review your application! Our recruitment team is actively accepting new candidates into our call center, so don't hesitate – apply now and seize the opportunity to thrive in the world of remote customer service with novalink and Arise. Your future awaits!
- Work from your own home immediate start - 15 hours per week or more - Mum/Dad/Students over 18 years old Start to earn money today from your home Service calls for major companies
🚀 Are you a customer service superstar looking to work from the comfort of your own home? Want the flexibility to choose your hours and earn a competitive rate of £12 per hour minimum? Look no further - we have the perfect opportunity for you! We are seeking enthusiastic and dedicated individuals to join our team as Remote Customer Service Advisors. In this self-employed role, you will have the freedom to tailor your work schedule, starting from a minimum of 15 hours per week, with the potential to work up to 60 hours for those keen to supercharge their earnings! What makes this opportunity stand out? ⭐ Flexible Hours: Tired of the 9-5 grind? With this role, you have the power to choose when you work. Whether you're an early bird or a night owl, you can set your hours to suit your lifestyle and commitments. Want to work around your studies, family obligations, or hobbies? This job allows you to strike the perfect balance. ⭐ Competitive Pay: Say goodbye to low hourly rates! Earn a minimum of £12 per hour, with the opportunity to increase your earnings based on the hours you dedicate to the role. Whether you're saving up for a dream holiday, treating yourself to the latest tech gadgets, or just want some extra cash in your pocket, this role rewards you for your time and effort. ⭐ Remote Working: No more stressful commutes or stuffy office environments! Work from the comfort of your own home, in your PJs if you fancy. Say hello to a more relaxed and productive work environment where you can focus on delivering top-notch customer service without the distractions of a traditional office setting. Ready to embark on this exciting remote customer service adventure? Here's what we're looking for: Excellent communication skills Strong problem-solving abilities Customer-focused mindset Ability to work independently Reliable internet connection Self-motivated and proactive attitude If you're passionate about providing exceptional customer service, thrive in a fast-paced environment, and love the idea of working remotely on your terms, we want to hear from you! Join our team as a Remote Customer Service Advisor and take control of your work-life balance while making a positive impact on our customers' experiences. Apply now to kickstart your journey towards a fulfilling and flexible career in customer service!
Would you like to work with one of the most luxurious brands in the UK? Do you have a dynamic and vibrant personality with strong selling skills, excellent customer service and a friendly disposition? We have exciting opportunities to work in Imperial Bamboo . Imperial Bamboo is a shop for selling Bed Linen ,Pillows and mattresses made of bamboo. Candidates should be passionate about delivering a professional customer service at all times, whilst being immaculately presented and holding excellent communication and client skills. If you are interested, please read further details below: Purpose of the Role The Retail Sales Consultant (Luxury Brand Ambassador) is responsible for delivering world class customer service in our stores to achieve sales and service target. They are passionate and knowledgeable about the Imperial Bamboo Bedding. We referred to our Sales Consultant as Luxury Brand Ambassadors to represent better the level of excellence of our team members! This role is full time working 5 days per week Day to Day Key Responsibilities Your duties will include but not be limited to the following: Ensuring that you are well informed about all the items Imperial Bamboo Bedding, that you will sell and can communicate with confidence the features and benefits of their bedding and other products to potential customers. Act as an ambassador for the brand and company Achieving the sales targets that are set for you and provide the highest levels of customer service to all our customers and potential customers in line with the Shopping Center. Maintaining a clean and well-merchandised environment on the counter where you work. Ensure Company Visual Merchandising standards are always maintained. Carrying out promptly any reasonable instructions or tasks set by your line manager. I.e., stock replenishment, unpacking stock deliveries, stock taking, recording sales figures and supervising agency staff. If requested, report sales figures to Sales & Education Manager on a weekly basis. Record individual sales data daily Opening, maintaining, and closing your cash till each day you are at work in line with store expectations. Being aware of and reporting any stock loss or damage on your counter and stock room area. Being aware of promotional activity. Skills/Experience Required Appreciation and a passion to work within the industry. A passion or keen interest in bedding sales Experience of providing a consistent high level of customer service. Experience of dealing with clients/customers. Highly organised team player, able to communicate with colleagues at all levels. Able to demonstrate a pro-active attitude and flexible approach. Excellent time management, organisation and prioritising skills. Key Personal Qualities A team player, self-motivated and able to work on own initiative A blend of passion, dedication and imagination Eager to learn and share their knowledge High levels of attention to detail. See the whole picture but care about the details and client satisfaction Please note that these are not exhaustive lists Location This role is based in Westfield Stratford London Salary and Benefits Competitive salary and benefits reflective of a luxury retail brand. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. - We very much value your interest in our opportunity. We anticipate a high level of applications and will only directly contact candidates we feel are best suited for this role. Thank you for your understanding.
Are you a motivated sales professional with a knack for administrative tasks? Do you thrive in a dynamic work environment with a blend of remote and in-office work? If so, we have an exciting opportunity for you! Position: Admin/Sales Advisor Location: Chelsea, London (1 day in office, 4 days remote) Type: Full-Time Compensation: Competitive base salary + Commission About Us: We are a leading company in wellness industry committed to providing top-notch products/services to our clients. Our team values innovation, collaboration, and customer satisfaction. We're looking for a talented Admin/Sales Advisor to join our team and contribute to our ongoing success. Key Responsibilities: - Manage administrative tasks to ensure smooth daily operations. - Drive sales through effective client communication and relationship management. - Utilize CRM software to track and manage sales activities. - Collaborate with team members to achieve sales targets and business goals. - Provide exceptional customer service and resolve any client issues promptly. Requirements: - Proven experience in sales is essential. - Strong organizational and administrative skills. - Excellent communication and interpersonal abilities. - Ability to work independently and as part of a team. - Ready to start immediately. Perks: - Flexible working arrangements with 4 days remote and 1 day in our Chelsea office. - Attractive commission structure. - Opportunity for career growth and development. How to Apply: If you are ready to take on this exciting role and meet the qualifications, we want to hear from you! Please send a message directly to us with your CV and your availability for an interview, including the date and time you can come to our Chelsea office. We look forward to meeting you!
We are currently looking for a Sales Advisor/Survey Team to join our expanding Housing Disrepair team. The ideal candidate is self-motivated and keen to learn as full training is provided to meet our clients’ standards as well as our own. In this role, you will be working in a team environment within the community speaking face to face with Council & Housing Association tenants to identify damage to their home, such as damp and leaks. You will advise potential clients about the claim process and arrange an appointment for a surveyor to assess the severity of disrepair. You will also have the opportunity for career progression up to a managerial position (no previous experience needed to start the manager’s training). Transferrable skills that you will gain from this role: Impeccable Customer Service skills Presentation Skills Problem Solving skills Relationship Building and professional representation of any client Insights on new product details Coach and train new people What the ideal candidate is: Good English speaking and writing skills are essential to communicate effectively with customers Vibrant and energetic personality Good work ethic Positive attitude with the ability to work within a team Enthusiastic individual Ambitious person Benefits: Excellent performance bonus scheme Excellent commission scheme Flexible work schedule (Monday to Friday) Career progression opportunities Working Hours: Monday to Friday 10am until 5pm Job Types: Full-time or Part time, Flexible 4 to 5 days a week Salary: £14 an hour. (Bonus Initiative) This is a new and exciting opportunity to develop within the industry and to be a part of our fast paced and dynamic firm. We look forward to hearing from you!
Crafted Solid Perfumes is a unique UK-based brand, offering a selection of long-lasting, skin-nourishing solid perfumes. We're expanding our team and are looking for two passionate Sales Advisors to work at our new pop-up retail store. Role and Responsibilities: As a Sales Advisor, your role will be to engage with customers, describe our products, and make sales. We're looking for confident individuals who are comfortable approaching people, and who can deliver excellent customer service. Key Responsibilities: - Approaching and interacting with customers - Demonstrating and explaining our products - Making sales and meeting sales targets - Providing excellent customer service Skills and Experience: - Previous sales experience preferred - Excellent communication and customer service skills - Comfortable approaching and talking to people - Passionate about our brand and products Compensation: The position offers £11 per hour for a 7-hour shift (+1-hour lunch break not included), so you'll work 7.5 hours in total. Additionally, you'll earn a 20% commission for each product you sell after reaching daily target. If you have a passion for sales and are interested in joining our exciting brand, we'd love to hear from you! Apply today and become part of the Crafted Solid Perfumes team. Please let me know if any changes or additions are needed.
Full job description We're thrilled to announce an exciting opportunity for a Retail Sales Advisor to join our dynamic team at our Russell Square location. This is a full-time position with various hours available, offering up to 37.5 hours per week. As part of our team, you'll need to be flexible with your schedule, including weekend work on rotation and occasional overtime to cover holidays. Key Responsibilities: - Handle foreign exchange and currency transactions for our valued customers. - Drive store revenue through effective upselling and cross-selling techniques. - Process debit/credit card payments and handle cash transactions accurately. - Ensure compliance with operational regulations, including training, complaints handling, and data protection. - Assist with inventory management and provide office support. - Maintain meticulous records of transactions using databases and spreadsheets. - Handle incoming customer calls and inquiries, building strong client relationships. - Contribute ideas to enhance current business processes. Desired Skills: - Eagerness to learn and adapt. - Strong team player with excellent communication skills. - Confident and proactive with a positive attitude. - Detail-oriented and numerically accurately. Qualifications and Experience Required: - GCSE (or equivalent) in English and Maths. - Demonstrable excellent customer service experience, particularly in cash handling environments. - Experience working with foreign currencies is preferred. - Superior customer service skills with a keen eye for detail. - Comfortable communicating effectively within the team and with external customers and suppliers. - Flexible and proactive approach to work. Experience: Cash handling: 1 year (preferred) Previous experience in a money exchange/bureau de change or similar business preferred but not essential. Work Remotely: No Job Types: Full-time, Part-time Schedule: Monday to Sunday Wage: £14 p/h Closing Date: 20/05/2024 Don't miss this opportunity to join a vibrant team in the heart of London's financial district! Apply now and become a key player in our growing business. Job Types: Full-time, Part-time, Permanent Work Location: In person
Company Description Banke International Properties is a full-service real estate brokerage firm specializing in the sale, lease, and management of residential and commercial properties across the UAE, Qatar, India, and the UK. Banke International Properties offers exceptional customer service and a fresh approach to property in a warm and welcoming setting. Role Description We are seeking a dynamic and motivated Off Plan Property Consultant to join and lead our real estate vertical. As a real estate agent, you will be responsible for managing your own portfolio of properties, building relationships with clients and closing deals. Your expertise in the real estate market, excellent communication skills, and dedication to client satisfaction will contribute to the success of our team. Key responsibilities: Understand off-plan properties available. Engage with clients to understand needs. Provide personalized consultations. Conduct property viewings. Negotiate terms with clients. Maintain accurate records. Collaborate with internal teams. Stay updated on market trends. Attend training sessions. Achieve sales targets. Company Industry: Real Estate Department/Functional Area: Sales / Business Development Desired Candidate Profile: · Extensive experience in real estate sales with a proven track record. · Exceptional leadership, negotiation, and client management skills. · Strong commitment to ethical practices and continuous professional development · Should have a hunger for success & financial gain. · Preferrable to have a valid driver’s license
We are looking for a passionate shop assistant with high sales skills and amazing customer care, who takes pride in promoting Italian food and able to drive sales with amazing customer service. the shop assistant is a personal customer advisor, he/she helps to choose the best products, takes care of keeping them always present on the shelf and takes care of the caffetteria and morning prep. the previous experience in this role is a plus but not a must! Italian and English fluent speaker and right to works is required.
We are looking for a competent person as a Trainee Recruitment Consultant to assist our clients in finding the best people to staff their business. We are an outsourcing agency who specialises in placing staff for major hotels in London, our offices are based in Edgware Road, London W2. Must Haves: - Good telephone manners - Standard English speaking Roles and Responsibilities: - Assisting with resume screening and initial phone screens - Scheduling interviews and keeping calendars for all hiring teams and candidates - Assisting with interviews at the office Requirements and Skills - Understanding of sourcing and recruiting techniques, (can be trained if needed) - Sales/Customer service skills - Outstanding communication ability - Confident and pleasant personality - Well-organised - Ability to work with targets - Sound judgement - Maintain candidate database including references taken - Must have some basic computer skills - Social Media skill - Able to attend sales meetings with clients, initially you will work as shadows to learn the job. This position may suit a mature person who is determined and ready for a challenge. Working hours 10-6pm or alternative shifts 9-5pm, Monday to Friday. Rate of pay will be discussed at the interview. Experience not essential, some understanding of recruitment aspects would be useful. Please forward your CV, attach a recent photo and cover letter that clearly states your suitability for the role.
The Candidate should Have an excellent telephone manner and customer service skills Be able to take orders, process orders and Invoice Be proactive, with the ability to own and resolve customer queries Ability to work on high pressure environment Be a team player Be fully computer literate – Part Catalogues , Email, Word, Excel Good experience and knowledge of advising and selling Motor Parts A car enthusiast and technically minded From a strong Motor Factor / Automotive Car Parts Sales background essential Job Type: Full-time Pay: From £26,000.00 per year Benefits: Employee discount Schedule: Day shift Holidays No weekends Supplemental pay types: Commission pay Education: GCSE or equivalent (preferred) Licence/Certification: driving license (preferred) Work Location: In person