Activity instructor jobs in United Kingdom

Job Title: Outdoor Activity Instructor Pay Scale: (T:1-8) £22,467 - £29,319 actual salary not pro rata Benefits:- - Competitive salary split between 12 months and not pro rata - Employee Assistance Programme - Generous pension contribution - 34 Days Holiday plus Bank Holidays Responsible to Outdoor Education Manager Overview of role - Are you looking for a new challenge? - Do you want to pass on your passion for the Outdoors? - Do you want to work in a rewarding environment where you can focus on the development of our young people and yourself. - Do you want to contribute to providing high quality safe and rewarding outdoor learning experiences to our young people by delivering a range of water based activities. About You - Do you have a NGB Instructor qualification in Sailing or Paddlesport . - Do you have a valid First Aid qualification. - Do you have the ability to provide safe, purposeful and fun sessions for our young people. - Are you able and confident to communicate well with children with SEMH. - Do you want to pass on your passion for the outdoors by providing outdoor activities to a range of individual students and groups. Main Duties · To be responsible for the safe running of the group or one to one session for the whole time the young person/people are in your care. · To plan a programme of activities that is suitable for each group or young person that you work with and that reflects their needs and experience. You should record their progress towards National Governing Body qualifications after each lesson · To ensure that you have the correct equipment and qualification to supervise any activity you lead. · To ensure that all activities have a risk assessment and continue to assess the changing nature of the risk each time you work with a group or individual young person, this should include obtaining an up to date and relevant weather forecast. · To provide feedback to RP School. · To ensure that all records are kept up to date. Due to the nature of the working environment and the inevitable contact with children, this role is subject to a satisfactory enhanced DBS check and satisfactory references. Applicants for this role must be eligible to work in the UK. Applicants will be required to complete an application form. Job Type: Full-time Schedule:- Monday to Friday Ability to commute reliably to Hayling Island Experience:- - Special education: 1 year (preferred) - Outdoor Instructing: 1 year (required) - Licence/Certification: - Driving Licence (required) - NGB Instructor Qualification Sailing or Paddlesports (required) Authorisation to work in the United Kingdom is required

We are on the lookout for a vibrant and motivated personal trainer to become a part of our team. As a personal trainer, you'll be instrumental in guiding our clients through a spectrum of fitness activities. This role is an exciting opportunity to actively engage and empower individuals to achieve their fitness aspirations while fostering a supportive and encouraging environment. Join us in making a difference in individuals' lives through fitness while growing professionally in an exciting and dynamic setting! REQUIREMENTS: - No prior experience necessary. - Knowledge of the subject being taught. ADVANTAGES: - Flexible schedule - Work from anywhere in the UK - Option to work online - Compensation ranging from £20 to £40 per hour.

We are on the lookout for a passionate and experienced boxing trainer to become part of our team. As a boxing trainer, you will be instrumental in coaching individuals through various boxing techniques and fitness routines. This role presents an exciting opportunity to actively engage and empower clients to enhance their boxing skills while creating a motivating and supportive training environment. Join us in making a difference in individuals' fitness journeys through boxing while advancing professionally in an exciting and dynamic setting! REQUIREMENTS: - No prior experience necessary. - Knowledge of the subject being taught. ADVANTAGES: - Flexible schedule - Work from anywhere in the UK - Option to work online - Compensation ranging from £20 to £40 per hour.

Supervisor Our Supervisors deliver friendly, efficient customer service and create a warm and welcoming atmosphere to all our customers. As a Supervisor at Beds and Bars you will have the opportunity to supervise, train and motivate others, with the key aim of retaining and attracting new customers. Essential requirements You must: Be eligible or have all necessary documentation in which to be legally employed in the country, which you are based. All Documentation required by any Local/Regional/National certifying or governing bodies in which to operate legally within your units’ country. Have an up to date/active bank account in your own name. Be able to converse Fluently in English. Where live in accommodation is not provided. Have a fixed place of residence and live within a reasonable travelling distance of the unit. Providing a Brilliant Experience for our Customers Always deliver excellent customer service. Deal with customer issues in a professional and helpful manner. Keep up to date with current promotions and new products and inform staff. Make customers aware of offers in our units. Maintaining Controls and Standards Serve and present beverages, quickly and efficiently, meeting our standards and specs. Assist in the opening and closing of the unit. Assist in keeping the unit clean and safe. Always adhere to all company policies and procedures and licensing laws. Maintain accurate stock control, including ordering, delivery checks, line checks and wastage. Leading and Developing People Maintain personal knowledge by completing in-house training and attending course. Always engage with your line manager about your own personal and professional development and how Beds and Bars can assist. Achieving Targets and Growing Profits Assist in achieving all financial targets set for the unit. Building a Sustainable and Innovative Business Be involved and contribute at team meetings. Carry out instructions given by the management team and head office. Person Specification Customer focus Be friendly, smiley, sociable and welcoming to our customers, to create a great atmosphere. Remain calm, patient, and polite, if receiving customer feedback. Be helpful and go out of your way to help our customers. Drive Be confident and self-motivated. Demonstrate a passionate commitment to the business. Welcome and embrace change, with a positive attitude. Be able to work unsupervised in a busy environment. Be able to prioritise duties. Personal integrity Be honest and reliable. Be trustworthy and respectful. Be immaculately dressed. Maintain excellent timekeeping and attendance. Be always professional. Teamwork Always be a good team player. Build and maintain good relationships with all team members. Work together with the team to ensure that the pub is the best it can be. Be willing to take on jobs to balance the team workload. Be able to communicate well with people of all levels. Developing self and others Be motivated to learn and develop self. Seek feedback and invest time in personal development. Supervise, train, and develop others. Support, encourage and motivate others. Coach, guide and give feedback to others. Managing change Welcome and embrace change, with a positive attitude. Understand the need for change. Look for opportunity to improve areas of the pub and business. Gaining commitment Communicate clearly to colleagues and customers. Gain commitment of others by using own knowledge. Act as a role model. Perks & Benefits Section: Beds and Bars is an internationally-known travel brand that operates 21 backpacker hostels and 16 bars and pubs across Europe. If you want to work for a business that’s dedicated to building your skills and knowledge of the hospitality industry, then we could be the company for you. Our industry-leading benefits include; 50% off Food and Drink in all of our bars 50% off St Christopher’s Inns accommodation in Europe (and other partners across the world) Industry-recognised training Regular incentives and trips away Employee of the Month, Quarter and Year awards with cash rewards Free mental health support, counselling and care Award-winning company development schemes We love to work hard and play hard, and we’re always on the lookout for the next rising stars in hospitality. If you think you could be a good fit, please do get in touch!

Job Summary: As a First Aid Trainer, you will be responsible for delivering comprehensive first aid training to individuals and groups. This role involves planning and conducting training sessions, assessing participants' knowledge and skills, and ensuring compliance with relevant guidelines and regulations. The First Aid Trainer will play a crucial role in equipping participants with the knowledge and confidence to handle emergency situations effectively. Key Responsibilities: Training Delivery: Conduct first aid training sessions for various audiences, including corporate clients, schools, community groups, and healthcare professionals. Curriculum Development: Develop and update training materials and course content to ensure they meet current standards and regulations. Assessment: Evaluate participants' understanding and skills through practical and written assessments, providing feedback and certification as required. Record Keeping: Maintain accurate records of training sessions, participant progress, and certification status. Compliance: Ensure all training complies with local, state, and national regulations and guidelines. Equipment Management: Manage and maintain training equipment, ensuring it is in good working order and available for sessions. Continuous Improvement: Stay updated with the latest first aid techniques and regulations through ongoing professional development and training. Customer Service: Provide excellent customer service to clients, addressing any concerns or questions regarding the training. Qualifications: Certification: Must hold a current and valid First Aid Trainer certification from a recognized organization (e.g., Red Cross, St. John Ambulance, etc.). Experience: Previous experience in delivering first aid training or a related educational role is preferred. Knowledge: In-depth knowledge of first aid practices, guidelines, and regulatory requirements. Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex concepts clearly and effectively. Interpersonal Skills: Strong interpersonal skills to engage and motivate participants of diverse backgrounds and skill levels. Organizational Skills: Strong organizational and time management skills to plan and execute training sessions efficiently. Flexibility: Willingness to travel to different training locations and adapt to varying schedules. Physical Requirements: Ability to stand for extended periods. Capability to demonstrate first aid techniques, which may involve physical activity. Capacity to lift and carry training equipment as necessary. Preferred Qualifications: Teaching/Education Background: Experience in education or a teaching qualification. Additional Certifications: Advanced first aid certifications, such as CPR instructor or emergency medical response. Technology Skills: Proficiency in using digital tools for online training and record-keeping. Work Environment: Location: Training sessions may be conducted at various locations, including client sites, community centers, and training facilities. Travel: Regular travel may be required to different training locations within the region. Hours: Flexible working hours, including evenings and weekends, to accommodate clients' schedules. Application Process: Interested candidates should submit a resume and cover letter detailing their qualifications and experience. Successful applicants will be contacted for an interview and may be required to demonstrate their training skills as part of the selection process. This job role is for freelance first aid trainer

Come and join our amazing team as a Housekeeping Team Member on a Part Time contract, be part of a Fun, Energetic and family feel team with flexible working hours to suit everyone. No experience required for this role, we can coach and teach you everything you need to know! The role would involve lone working so would need to be over 18 year old. Just some of the benefits: Fun friendly environment 50% discount on rooms plus food and drink, as well as friends and family discount. £50 Travelodge voucher on each work anniversary Pension scheme totalling 8% (employer contribution 3%) Discounts off many high street retailers and mobile phone providers such as Vodafone. Opportunities to develop into Management roles through our ‘Aspire Programme’ We have regular rewards and recognition activities such as ‘FAB Fridays’ and ‘Housekeeping Heros’. Typical hours range from between 10am starts and 2/ 3/4pm finish, giving you the ability to work around family life. Your job will be to clean bedrooms, bathrooms and public areas to gold standards following our cleaning process. If you feel you would enjoy a Housekeeping role with us here at Travelodge then please click ‘apply’ now. We’d love to hear from you.

Key Role To be responsible for the Health & Wellbeing facility whilst on shift – providing inductions and one to one sessions as required with the members. To make sure all members are correctly screened, inducted and that suitable fitness programmes are issued and regularly reviewed and updated. Provide a varied class timetable and promote group exercise through a live timetable. Support all Health & Wellbeing activities and use agreed internal and external social media platforms to increase awareness and promote wellness. Ensure that all Health and Safety legislation, policies and procedures are met. Customer Importance Create an environment focused around the customer. Ensure all customer queries or comments are resolved in a positive manner. ** People responsibility** Participate in all regular meetings to ensure good communication with all other team members. Health and Safety Ensure the Health safety and welfare of all people on site at all times. To undertake First aid training and responsibilities. To become an evacuation marshal and ensure swift and safe evacuation following an alarm. To comply with all recommendations that are issued by Sodexo, Unilever, Healthworks, Environmental Health Officers or the Soft Services Manager. To take a full involvement with risk assessments and COSHH regulations throughout the facility Implement any agreed Action Plan and risk reduction. To attend site weekly Health & Safety meetings. Management Responsibilities To become proficient in the general operation of the facility, including equipment and customer service. Promote all activities. Maintain the facilities to a high standard of cleanliness and hygiene at all times. Remain customer focused. Other Responsibilities Assist with the development of the aims of Sodexo, Healthworks and Unilever. Demonstrate a commitment to the values of continuous improvement. This will include assisting with any development, project or challenge that the company may decide to participate in. This job description is intended as a general guide to the duties attached to the post and is not an inflexible specification. It may therefore be altered from time to time to reflect the changing needs of the business, this will always be after consultation with the postholder. Undertake any other duties that can be accommodated within the position held. ** WORKING ARRANGEMENTS** £15.20 per hour. Current available shifts are: Monday to Thursday: 07.00-13:00 / 13:00-19:00 plus potential overtime covering holidays and sickness. Customer paid Personal Training sessions may be available out of contracted hours. There may be a requirement on occasions to travel between sites, this will always be after consultation with the postholder. There maybe on occasions be training courses that need attending, these maybe at other sites or away from the club.

Come and join our amazing team at Travelodge London Croydon Central as a Kitchen and Bar Cafe Team Member on a Part Time contract, be part of a Fun, Energetic and family feel team with flexible working hours to suit everyone. No experience required for this role, we can coach and teach you everything you need to know! Just some of the benefits: Fun friendly environment 50% discount on rooms plus food and drink, as well as friends and family discount. £50 Travelodge voucher on each work anniversary Pension scheme totalling 8% (employer contribution 3%) Discounts off many high street retailers and mobile phone providers such as Vodafone. Opportunities to develop into Management roles through our ‘Aspire Programme’ We have regular rewards and recognition activities such as ‘FAB Fridays’ and ‘Housekeeping Heros’. Your job will be preparing, promoting and upselling food and drink, so you’ll be making the food in the kitchens, serving drinks behind the bar, taking orders and generally cleaning down in the bar and kitchen areas ! If you feel you would enjoy a Kitchen and BarCafe role with us here at Travelodge then please click ‘apply’ now. We’d love to hear from you.

Come and join our amazing team at Travelodge Wimbledon Central as a Housekeeping Team Member on a Part Time contract, be part of a Fun, Energetic and family feel team with flexible working hours to suit everyone. No experience required for this role, we can coach and teach you everything you need to know! Just some of the benefits: - Fun friendly environment - 50% discount on rooms plus food and drink, as well as friends and family discount. - £50 Travelodge voucher on each work anniversary - Pension scheme totalling 8% (employer contribution 3%) - Discounts off many high street retailers and mobile phone providers such as Vodafone. - Opportunities to develop into Management roles through our ‘Aspire Programme’ We have regular rewards and recognition activities such as ‘FAB Fridays’ and ‘Housekeeping Heros’. Typical hours range from between 10am starts and 4pm finish, giving you the ability to work around family life. Your job will be to clean bedrooms, bathrooms and public areas to gold standards following our cleaning process. If you feel you would enjoy a **Housekeepingrole **with us here at Travelodge then please click **‘apply’ **now. We’d love to hear from you.

Job Description: We are currently seeking a motivated and experienced Supervisor to join our team. The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for driving results. As a Supervisor, you will play a key role in overseeing day-to-day operations, managing a team of employees, and ensuring that our business objectives are met. Responsibilities: Supervise and coordinate the activities of team members to ensure efficient operation of the department. Train, mentor, and coach team members to enhance their skills and performance. Set performance goals and expectations for team members and provide regular feedback and performance evaluations. Monitor and enforce company policies and procedures to maintain a safe and productive work environment. Assign tasks and responsibilities to team members based on workload and priorities. Collaborate with other departments to optimize workflow and improve processes. Resolve employee conflicts and address issues in a timely and effective manner. Ensure that quality standards are met and that products/services meet customer expectations. Maintain accurate records of work performed, employee schedules, and inventory levels. Assist with hiring, onboarding, and training new employees as needed. Requirements: Proven experience in a supervisory role. Strong leadership and management skills with the ability to motivate and inspire team members. Excellent communication and interpersonal skills. Ability to prioritize tasks and make sound decisions under pressure. Proficiency in Microsoft Office and other relevant software applications. Flexibility to work a variety of shifts, including evenings, weekends, and holidays. Bachelor's degree or equivalent work experience preferred. Benefits: Competitive salary and benefits package. Opportunities for professional development and advancement within the company. Supportive and collaborative work environment. Paid time off and holidays.

Company: Rubina Javid Training LTD Position: Professional Hair and Makeup Artist Training Location: East London Ilford About Us: Rubina Javid Training LTD offers fully accredited bridal hair and makeup courses designed to prepare individuals for a successful career as professional hair and makeup artists. With our comprehensive training, you'll learn the essential techniques and insider secrets used in the industry, ensuring you're ready to excel in any top makeup brand. Course Overview: Our 5-day Asian bridal hair and makeup course is tailored to provide hands-on experience and practical knowledge to aspiring makeup artists. Led by experienced professionals, the course covers the latest trends and techniques in bridal makeup, empowering you to create stunning looks for any occasion. Job Placement Opportunities: Upon successful completion of the course, there may be opportunities for employment with Rubina Javid Training LTD. We prioritize the placement of our graduates in fulfilling roles within the makeup industry. Eligibility: - Individuals who are currently unemployed and actively seeking work. - Individuals on a no-work requirement due to health or childcare commitments. Funding Assistance: You may be eligible to receive funding for the course through your local job center plus. Speak to your work coach or contact the job center directly to inquire about accessing funding for the 5-day Asian bridal hair and makeup course offered by Rubina Javid Training LTD. Application Deadline: Ongoing Join us at Rubina Javid Training LTD and unleash your creativity in the world of bridal hair and makeup. Apply now and take the first step towards a successful career!

We are looking for a passionate OFSTED Registered Manager to lead and manage our residential children’s home based in Warrington. Position: Children’s Residential Registered Manager (OFSTED) Location: Warrington Working hours: 40 hours a week with the expectation that these will be worked flexibly to meet the needs of the services you support Salary: £45,000 - £50,000 per annum, dependent on qualifications and experience. Plus an annual bonus scheme (OTE £51,750). WE DO NOT OFFER SPONSORSHIP. About our service Our children’s residential home in Warrington provides care and support for up to 6 and young people who have physical disabilities, learning disabilities and sensory impairment. We have a dedicated and experienced team who pride themselves on providing a high level of care to the young people they support. The service is supported by a paediatric nurse trainer who supports with all clinical aspects of the service. We have a dedicated and experienced team who pride themselves on providing a high level of care to the young people they support. The team members are passionate about developing the young people through independence and a wide variety of activities. The role As the OFSTED Registered Manager you will utilize your extensive experience and leadership skills, as you will be responsible for the running of all aspects of the home, ensuring it runs as efficiently as possible whilst maintaining the highest standards of care for the children. Hear from our team: “*I worked for 3 other organisations before joining the Courtyard family, my experience within my induction week at Courtyard was nothing but enjoyable and so different to all others. I was introduced to members of the team at Courtyard throughout these weeks and each person aired such a caring nature. A special mention must be made for my managers who not only made me feel immediately welcome, they checked in on me throughout my induction and the recruitment process – this contact made me feel that I was truly valued by the organisation.”* - Emily, who joined the Courtyard Care team as Registered Manager About you To be successful in the role of Registered Manager you will have a minimum of 2 years’ experience managing an Ofsted home, working in residential care for children with learning disabilities. In addition, you will also need to: · Hold or be willing to achieve the Level 5 Diploma in Leadership and Management for Residential Care or an equivalent qualification. · Have least 2 years’ experience in a position requiring the supervision and management of staff working in a care role. · Knowledge of current legislation including Children’s regulations, The Quality Standards, Every Child Matters and have a good understanding of the role of Ofsted and experience of dealing with inspections. · A full driving licence and own transport would be an advantage. We are looking for people who share our core values and are able to apply these to the work that they do. At the heart of our ethos are five key words, these underpin the PRIDE we take in our services. ‘Potential, Responsibility, Integrity, Diversity, Empathy’ Applications will only be considered from Registered Managers who can evidence good or outstanding outcomes with OFSTED inspections. The successful candidate will be required to be approved for registration by Ofsted as well as undergo an enhanced DBS check and will be subject to extensive referencing and pre-employment checks.

Job description: Health and Social Care Tutor/Assessor GRADE: Lecturer REPORTS TO: Head of Projects and Employability RESPONSIBLE FOR: JOB PURPOSE: To deliver teaching, learning and assessment to learners on a wide range of health and social care related qualifications delivered as part of Saxon Academy of Learning Into Healthcare Programme. Tutors will have recent experience in the health and social care sector and will be aware of the needs of unemployed and economically inactive learners looking to develop the skills necessary to progress into employment or further education and training. The Get Into Healthcare tutor will take responsibility for the effective running of the courses. OBJECTIVES OF THE POST · To work as part of the Projects and Employability team to design, develop, and deliver individual programmes of training and assessment across the Health and Social Care sectors · To plan and deliver core vocational courses that use innovative pedagogical methodologies to develop the skills learners need to succeed and progress to employment or further study · To deliver care related learning though a range of methods e.g. individual / group, Microsoft teams, Zoom, online learning platforms and remote / distance learning · To develop and share online materials to support teaching and learning · To act as Personal and / or Group Tutor for designated groups of learners MAIN DUTIES AND RESPONSIBILITIES The post holder will: · Deliver a timetable of teaching, learning and assessment as agreed with the Head of Projects and Employability · To design and implement effective induction programmes for all learners · Undertake delivery planning in collaboration with team members that is compliant with all external requirements · Develop and share online materials to support teaching and learning · Plan and deliver core vocational courses that use innovative methodologies to develop the skills learners need to succeed and progress · Undertake all related administrative duties to include completion of registers, preparation of learning materials and learner assignments, marking of work and providing constructive feedback to learners etc. · To ensure ILPs and progress reviews are completed appropriate to individual learner requirements, including the setting of smart targets and action planning to monitor learners progress and help learners to plan next steps and progression routes · Produce schemes of work, lesson plans and assessment schedules for individual courses · Monitor and report on learner attendance and performance on an ongoing basis · Act as a group tutor to coach and mentor learners to ensure retention, achievement and progression · To deliver teaching, learning and assessment ensuring a positive learner experience and timely achievement. · Ensure the timely completion of assessment and documentation to meet awarding body, audit and organisational requirements · Submit portfolios in a timely manner for internal/external verification and work with the IV to ensure quality improvement · Work within the framework set out by Awarding Bodies, including verification and moderation systems, whether set internally or externally · To liaise with Awarding Bodies through Internal Verifiers and External Verifiers where appropriate · Maintain records of learner’s progress and achievement and ensure all records are accurate and complete · Undertake appropriate learning and development activities as required for the job role and maintain a record of all CPD · Attend standardisation and team meetings to develop team and individual performance · To carry out work place assessment of candidates including obtaining witness testimonies and oral testing of underpinning knowledge and ensure learners are set SMART targets; · To contribute to the development of the curriculum; · To maintain and update knowledge of appropriate awarding body units at all levels; PERSON SPECIFICATION The College wishes to appoint highly skilled and committed staff to work as part of a high quality and flexible project team. Evidence of the following will be looked for during appointment. EXPERIENCE · Experience in teaching and assessing Health and Social Care courses at a range of levels · Experience in teaching and assessing Employability based courses at a range of levels · Relevant experience in the Health and Social Care sector · Excellent IT Skills and proficient in using E-Portfolio's and Online Assessment software QUALIFICATIONS · A recognised teaching qualification (or a willingness to work towards) – PTTLS / CTLLS / DTLLS / CertEd / PGCE · A degree or L4+ Professional qualification in Health and Social Care or associated field · GCSE or Level 2 in Maths, English and ICT · Assessors/Verifiers Award KNOWLEDGE AND SKILLS · Ability to motivate and inspire individuals to learn and achieve both on-line and in the classroom · Ability to plan learning in line with Ofsted requirements · Excellent written and verbal communication skills · Ability to work as part of a team and individually · Excellent organisational and administrative skills · Ability to work across College sites · Flexible in approach and receptive to new learning initiatives · Have the skills and ability to work with unemployed and economically inactive learners · Excellent interpersonal skills ANY OTHER ABILITIES · Commitment to the College aims and ethos · Ability to work quickly and accurately under pressure · Ability to prioritise work to deadlines · Ability to work flexibly as a member of the team · Accurate record keeping · English Proficiency (Native English) It should be noted that this job description merely provides a resume of the main duties and responsibilities of the post and will be subject to periodic review in conjunction with your Line Manager and the Human Resources Manager which may lead to revisions in light of the operational requirements of the College. Job Types: Full-time, Permanent Pay: From £24,000.00 per year Work Location: In person

Acadevate has an exciting opportunity for a Learning Design Manager to join the business. In this role you will collaborate with team members and subject matter experts to understand source content and transform this into exciting training media. Your main responsibility will be to design and script high quality, engaging and innovative blended learning programmes and supportive learning material. You will work on a variety of Acadevate’s core products and bespoke courses for individual client requirements. You will work closely with production teams who will assist in design and create additional assets for courses, support the Senior Learning Design Manager with the day-to-day activities of the Learning Design Team, and coach and mentor. Responsibilities: Line management of learning designers Embed the practice of learner-centric design with a flexible approach to development Build strong working relationships with Subject Matter Experts to gain in depth understanding of course content, learning objectives, and learners’ requirements Design and storyboard engaging digital learning content and assets in collaboration Apply active learning design principles to develop learners’ skills, knowledge and behaviours. About you: - Experienced people manager supporting and guiding team members to work to a high standard, within budgets and deadlines - 2+years’ experience in learning design: designing, scripting, and developing pedagogically robust online courses and activities - Track-record in managing your workload – working on projects concurrently to defined timescales and budgets - Practical know-how on LMS content creation and management