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Gaucho Piccadilly is looking for an enthusiastic and experienced Receptionist to join our team! Key Responsibilities for Gaucho Receptionist: Offer an exceptional experience to all Gaucho guests on arrival, departure and during their visit. Organize reception desk. Attend cloakroom. Answer phone calls and ensure floor plan is appropriately organized. Ensure all Gaucho reservations are processed professionally and accurately. Support and assist the management team to maximise sales revenues through cover driving and business optimisation. Be the face of Gaucho and demonstrate service excellence through heightened hospitality. Requirements for Gaucho Receptionist: Be a team player. Work well within a fast-paced environment. Demonstrate a positive approach to own role and teamwork. Be approachable and well mannered. Be professional and respectful at all times. Have fun. Experience with Open Table or similar booking system is mandatory for this position. Benefits and Training for Gaucho Receptionist: 50% off at all Gaucho and M Restaurants Referral and Length of Service Bonuses Incentive and reward schemes Cycle to work schemes RARE Benefits Industry Apprenticeship Program Opportunities Career Development and Training Programs Training provided by the Gaucho Academy Breakfast and Dinner when working 28 paid annual holidays
An opportunity to join our team as an Apprentice An excellent opportunity to start a career, complete an apprenticeship and progress within a Looking for competent and enthusiastic administration apprentice. General duties include making and receiving telephone calls, preparing precise notes, and filing Free standing office with central heating, kitchen, shower, store room and meeting room. Relaxed and friendly, can be quiet but can be hectic at times. Open plan office with 3 others. Future Prospects Yes Salary negotiable Possibly to estimator/contracts manager The Company .Award-winning landscape construction business which specialises in working directly with garden designers and landscape architects Your role Material ordering Invoice processing Health and Safety – logging of forms and arranging relevant training Ensuring fleet vehicles are road legal and repairs/MOT/Tax are kept up to date Processing workforce timesheets General administration Personal qualities Positive attitude Motivated Team player Desired qualifications Apprentices are required to have GCSE grades A*-C/9-4 in maths & English Training to be provided Level 3 in Business Administration Apprenticeship Standard Course Content: Utilising IT programs and software Decision making Managing a quality service Project management Understanding the organisation and stakeholders Relevant regulations and policies Business fundamentals Professionalism and performance management Functional skills if needed This Apprenticeship will involve: Off the job training You will also develop your knowledge, skills and behaviours You need to have an employer to support your Apprenticeship and be employed in a relevant job role The typical length of this Apprenticeship course is 18 months This course has multiple start dates throughout the year IMPORTANT Please note before application that an Apprenticeship is not suitable for candidates looking for part-time work, or work experience during a gap year. An Apprenticeship requires candidates that have left school, college or university Please consider if the business is a viable commutel(unfortunately we are unable to consider applications where there will be a need to re-locate) The employer questions are important so that we have an understanding of a candidate's suitability for the role. Unfortunately, applications that have not answered the employer questions will not be considered. Please check the required starting date of the vacancy Things to consider The employer questions are important so that we have an understanding of a candidate's suitability for the role. Unfortunately, applications that have not answered the employer questions will not be considered. Please check prior to application that the business is a viable affordable commute Please have a CV prepared on a word document An Apprenticeship and employer requires that any potential candidate to be dedicated, please consider this before applying Vacancy is for an immediate start, please consider this if you are still in education. Please do not contact the employer directly The closure dates are for a guideline only and the vacancy may close Job Types: Full-time, Permanent Pay: £14,000.00-£17,000.00 per year Schedule: 8 hour shift Day shift Monday to Friday Application question(s): Thank you for your interest in this Apprenticeship. We are unable to consider applications that have not answered the following questions When did you complete your GCSE’s? Do you hold GCSE certificates in English and maths grades 4-9 Are you currently attending School, College or University(IMPORTANT candidates in education are not eligible to start an Apprenticeship. We are unable to consider applicants who are about to start or that are in education) How far do you live from Horley and do you have access to a vehicle due to the location of the business Have you checked the vacancy start date and would you be available on that start date? Licence/Certification: Driving Licence (preferred)
Company Description Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveler. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colors and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Job Description Reporting to the Front of House Manager, the Assistant Front Office Manager will oversee the day-to-day running of all things Front Office, being the go-to person for the team in absence of senior management. Offering a naturally friendly, helpful and responsive level of service for our guests. What you’ll do… Lead and inspire the reception team to create a memorable, effortless Hyde experience for our guests, making sure they feel special and eager to come back for more. Manage and resolve any guest complaints, concerns, or emergencies that may arise during the shift. Hit the right notes for our business's success by ensuring we're rocking the perfect rates, keeping overbooking in tune, and working with the team to fill our stage with a buzzing crowd. Keep detailed records of who's staying with us, any incidents, and other important info. Know your stuff when it comes to health and safety rules. Be part of the hotel crisis and fire teams and know all the drill. Stay in the loop with other departments and staff to keep things running smoothly and guests happy. And everything else in between from compliance to departmental budgeting to relationship building with the wider heads of department and Hyde rockstars. QualificationsMost important is that you know how to provide a great and memorable guest experience – whether it’s for someone staying with us or just stepping in for a drink or a bite to eat. You have experience in a similar role, or as a Supervisor looking for further development with a demonstrable track record of excelling in Front Office operations and procedures. If you’re familiar with Opera or a similar front desk operating system and understand GDS that would be a big advantage. You will be required to work flexible shift patterns which will include weekdays and weekends to support the team, as and when required. Your humble and open to ideas. We leave our egos at the door and help get it done. You’re up for doing things differently and trying (almost) everything once. You want to be part of something bigger and have fun along the way. Additional Information What's in it for you... Opportunity to take party in an amazing opening team, Hyde is doing it differently. 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Goes without saying, but we’ll feed you during your shift. Extra time off to volunteer with one of our partner charities Cycle to work scheme The chance to make your mark in a fast-growing Brand Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work Excellent discounts across the entire Ennismore family of brands. Hyde is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential. Bohemian & Chic When Hyde Lounge opened in 2005, it transformed the Sunset Strip in Los Angeles, along with the concept of nightlife itself. Since then, the brand has expanded to include Hyde Hotels and Residences, Beach Clubs, and Mixology Lounges, inviting its followers to be the first to know, and introducing them to the latest and greatest in nightlife adventures. Every guest at Hyde Hotels is treated like a Hyde Lounge regular. Hyde fosters a sense of mystery – the exciting feeling that anything can happen.
We are looking for candidates for a office vacancies available in various roles, some of which are listed below as :- Receptionist - Concierge - Admin- Office Assistant- Office Manager- Sales & Marketing Manager - HR manager assistant We have available jobs in different locations within London. We have vacancies available in financial spheres also in sales, marketing and other spheres We have full time and part time available vacancies to fill as soon as possible wages can range from £13 to £22 per hour and up to £3000 and more per month depending jobs Please apply & we will contact you.
Urban Rose Beauty is a beauty salon and champagne bar We are looking for an enthusiastic, talented and hard-working Receptionist who is keen to join our salon. We are looking for full time The successful candidate must have salon experience this is a must! You must be very approachable and a genuine team player, warm and friendly, reliable, well presented, and a strong work ethic. You must be a passionate about the industry and about providing outstanding client service. In House training will be given and courses for Decleor, Elemis, Hydrafacial , Lycon, nouveau lashes and Sienna x tanning are available. Hours are flexible but hours are 10-8 Monday - Friday Saturday 10-6 Sunday 11-5 please do not apply for the job if you can’t work weekends. if you would like to grow and work along side a friendly team then please submit your cv.
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Title: Administrative Assistant - Sales Support Job Type: Full-Time At Life Stay, we are dedicated to providing high-quality living experiences. Our vibrant team is currently looking for an energetic and organized Administrative Assistant to support our dynamic sales team. This role is crucial for maintaining smooth operations and enhancing our community engagement through various administrative tasks, social media engagement, and content creation. Key Responsibilities: Assist the sales team with daily administrative duties to ensure efficient operations. Manage and update our CRM database with new client information and interactions. Regularly post updates and create engaging content on social media platforms to enhance our online presence. Conduct data research to keep the team informed about market trends and customer needs. Create captivating marketing content that represents our properties and services. Photograph our properties and capture our team in action for promotional use. Qualifications: Proven experience in an administrative role; experience in real estate or hospitality is a plus. Strong organizational skills with the ability to manage multiple tasks and deadlines. Excellent communication and interpersonal skills, with an extroverted personality suited for dynamic public engagement. Proficient in MS Office and experienced with social media platforms; familiarity with CRM tools. Creative skills in content creation and a keen eye for photography. A proactive learner eager to understand more about the real estate and hospitality industry. What We Offer: A supportive and vibrant team environment. Opportunities for professional growth and learning. Competitive salary and benefits package. A chance to be part of a company that values community and quality living experiences.
Receptionist role in a Private Members Club located in Belgravia Full time Receptionist Salary - £27,078.60 40 hours per week - straight shifts Shift pattern is from 7 am until 3 pm and then from 2 pm until 10:00 pm. The rota will be mixed on weekdays and weekends. Benefits: Bi – annual tronc Christmas and New Year off (5 days taken from 20 + 8 days holidays) Birthday off, plus small gift Company pension Life Assurance Scheme Alpha Rewards Uniform provided Meals provided whilst on duty Annual staff party and staff summer BBQ
A thriving FM organisation based in Dartford, Kent, are seeking a personal assistant to provide support to the MD. This is a really hands on role which will suit a creative individual who enjoys working in a high-trust and high-autonomy role. This is a temporary-to Permanent role. You will be working in an office setting alongside other like-minded creatives. Duties : - Providing right-hand support to the MD, acting as their confidant and supporting with PA duties and secretarial organisation - Client management and supplier negotiation - Preparing written communications such as proposals, pitches and presentations - Company HR administration Person Specification : - Experience within facilities management or any operational services setting is essential. - High-level admin and/or PA support - Strong written communication and creative skills Numerical skills
Trail Shift Required: To ensure the perfect fit, we're conducting trail shifts. If interested, please send your CV along with your availability for the trail shift. • Office based in West London, Chelsea. • Working at home 5 day per week, • 9:00-18:00, Tuesday to Saturday, 1 hour lunch break • Annual holiday -28 days included 8 UK bank holiday**.** A newly formed longevity clinic which provides high-end, bespoke services to prestigious clients’ who are interested in healthy living and slowing down the ageing process. We are looking for a candidate as an Executive Assistant who must be prepared to work in a fast-paced environment and possess the ability to be flexible in many different situations. This candidate will work very closely with Managing Directors to monitor the progress of developments of the clinic and also liaise with our customers to answer their questions and solve any queries. Executive Assistant skills and qualifications • The ability to work under pressure and deadlines • Understanding of project management • Professional and friendly demeanour • Thorough attention to details • Self-motivated but able to work as a team • Strong knowledge of all clerical activities • Excellent communication skills both in writing and speaking • Computer literate • Five Star Customer Service The ideal candidate must be fluent in both English and Spanish, particularly in spoken communication. The ideal candidate would benefit from having experience in sales or real estate. Executive Assistant experience requirements As we are a newly formed business, we will really benefit from a well-experienced candidate who can add value during the developments of the business. Prior to applying, Ideal candidates should have at least two to four years of experience in a similar or related role such as a Personal Assistant, Executive Secretary or Project Management Executive.
Full job description About us We are a small firm of Chartered Accountants based in Camden. Having been operating for 35+ years, we are well established and highly skilled in the industry. We have a strong emphasis on keeping up to date with the latest changes in technology, utilising the newest AI wherever we can. There are 10 members in our team, with many working from home. Our clients are numerous and varied, with a focus on the music industry. Our work environment includes: On-the-job training Casual work attire Work-from-home days We are currently seeking an Administrative Assistant to join our team. The job entails varied responsibilities from simple data entry to answering calls, preparing forms and corresponding with clients and agencies. There is much overlap with the other members of the team, so you will have support and others to rely on in all of your duties. The ideal candidate should be proficient in written and communication skills, with an openness to learning new software programs and processes. Responsibilities: Be able to input and reorganise simple data in spreadsheets, either Google or Excel. Learn new programs such as Monday, PDF Filler, Virtual Cabinet or Auto Entry. Liaising with customers and suppliers for supporting documentation. Gathering data for compliance paperwork. Filling out various forms for HMRC and other agencies. Input data into programs such as Xero and Sage One. Raising sales invoices. Contacting HMRC to discuss issues that arise. Emailing clients and drafting general correspondence. Answering phone calls. Job Type: Full-time Benefits: Casual dress Work from home Schedule: 8 hour shift Monday to Friday Work Location: In person
Oswald’s is a private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. Oswald’s is proud to be a Caterer Top 30 ‘Best Place to Work in Hospitality’ 2023. We are currently recruiting for a Receptionist to join the Front of House Team. Flexible hours for this position are available/open for discussion. The additional benefits our Receptionist receives are: - 28 days holiday per year (including bank holidays) - Discounted gym membership with Nuffield Health & Gymflex - Birthday day off - Monthly well-being days with our Chiropodist, Reflexologist and Masseuse - Private medical insurance with AXA - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Free English Classes - Access to a company doctor - Eyecare vouchers - In-house industry training - Sponsored social events - Season ticket loans - Retail discounts with Edenred - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - 20% Staff Discount at Birley Bakery - Nursery Workplace Scheme - Free freshly prepared meals on duty The club is closed on Sundays, Bank Holidays and throughout Christmas each year. The responsibilities of the Receptionist are: - Create a welcoming environment for our members. - Takes restaurant bookings from members and their guests. - To ensure that all guests are correctly and speedily logged and processed in the most courteous way. The Experience & Qualifications required as Receptionist are: - Significant experience in a similar role in a high-end restaurant, luxury hotel or private member’s club advantageous - The working hours for this role are on a rota basis with shifts falling between Monday – Saturday. Flexible hours are available/open for discussion. If you feel that you have the experience and skills to join us as Receptionist at Oswald’s then apply by forwarding your up to date CV together with a covering letter to the link below.
We are a new distribution company who requires a part time admin person Skills that are favourable are: Spelling and grammar to a good level Good telephone manner Competent computer skills, excel and word Good organisation skills Good at working alone Trust worthy and dependable The company is growing fast, there will be opportunities to specialise and take extra hours if so desired Starting at £12:50 an hour for two hours a day to start with 5 days a week. Flexible work times
Location: Brentford (new branch opening on 26.04.2024) Our photography studio rental business provides a creative space for individuals to capture content through photography and videography. With hourly rental options, we cater to a diverse clientele, including influencers and content creators. With branches in Brentford and Deptford, we are expanding our team and seeking a responsible individual to manage and oversee studio operations and bookings. Job Description: As a Studio Manager, you will be responsible for managing and controlling the studio space and bookings. Your primary duties will include: - Coordinating and managing studio bookings, ensuring smooth operations and client satisfaction. - Overseeing the cleanliness and maintenance of the studio space. - Welcoming clients and providing assistance as needed during their sessions. - Handling inquiries and providing information about studio services to potential clients. - Managing studio inventory and equipment, ensuring everything is in working order - Maintaining communication with clients before, during, and after their bookings to ensure a positive experience. - Adhering to company policies and procedures to maintain a safe and productive work environment. Job Requirements: - Strong organizational and time management skills. - Excellent communication and customer service skills. - Ability to work independently and take initiative. - Flexibility to work varying hours based on booking schedules. - Enthusiasm for the creative industry and a passion for providing excellent service to clients. - Ideally suited for sixth form or university students looking to gain practical experience and additional skills. Studio Assistant Job Requirements: 1. Maintain cleanliness in both the black and white rooms. 2. Welcome clients at reception and escort them to the studio. 3. Ensure the studio is clean and prepared after each booking. 4. Secure the studio at day's end and dispose of waste. 5. Flexibility to work weekends and varying weekday shifts based on booking schedules. 6. Handle studio inquiries via phone, email, and social media. 7. Capture content for studio's social media platforms. 8. During client sessions, be available nearby and return before their session concludes to assist them out of the building. You may utilize seating in the corridor or nearby cafe during downtime (open from 8 am to 5 pm daily). This role offers flexibility, with the opportunity to work on days when bookings are scheduled. If you are a motivated individual with a passion for the creative arts and enjoy working in a dynamic environment, we encourage you to apply for this exciting opportunity.
Vacancy for an Assistant Clerk to the Parish Council Location: Mostly working from home. Proximity to the Chew Valley would be an advantage. In person attendance at some meetings, including other visits to the parish of Stowey Sutton are required. Must be self-motivated and a good sense of humour helps. A laptop and printer will be provided. Starting Hours: 20 per month (to be reviewed after successful completion of the induction period) worked flexibly, independently with a mix of home working, hot desking in the parish, some face to face, evening meetings (usually one, sometimes two a month) and very occasional weekend work. The Assistant Clerk will provide cover for all the duties carried out by the Parish Clerk during periods of annual leave or illness. The Assistant Clerk must have the confidence to deputise in such a manner. Rate: SCP 18 to 22 depending on experience (£29,269 to £31,364 per annum pro rata based on a 37-hour working week.) Reporting to: Parish Clerk and Responsible Financial Officer. Applications are invited for an enthusiastic and self-motivated person to fill the role of Assistant Clerk to Stowey Sutton Parish Council. This is a varied and exciting position suiting an applicant with a positive attitude and a desire to train and develop. The job is more than just deskwork as the successful applicant will be encouraged to be innovative and to enjoy working within the community. The successful candidate will be expected to assist the clerk with duties to include: · To arrange, publicise, and attend Parish Council Meetings including preparation of agendas and preparing minutes. · To attend to administrative tasks including maintaining paper and electronic files, Facebook, the Parish Council website, annual review of all parish policies, preparing reports to Parish Council, dealing with correspondence and enquiries, and overseeing the maintenance of assets. · To assist the Responsible Finance officer in maintaining and reporting the Parish Council’s finances and assist in preparation of accounts for annual audit. · To advise and support Councillors including research required to progress projects. · To work with the community of Stowey Sutton and to help organise events as deemed appropriate. · To liaise with Bath & North East Somerset Council and other organisations such as the Avon Local Councils Association as required. This outlines the duties required for the post of Assistant to the Clerk in order to indicate the level of responsibility. It is not a comprehensive or exhaustive list; duties may be varied from time to time which does not change the general character of the job or level of responsibility. Local Government experience is desirable but not essential. Ongoing support and training in all aspects of the job will be offered. A high degree of computer literacy and excellent communication skills are essential. The successful candidate will be expected to obtain the Introduction to Local Council Administration (iLCA) qualification within 6 months of appointment and achieve the Certificate in Local Council Administration (CILCA) qualification within the 24 months of appointment. As part of our succession planning, upon successful completion of iLCA the position will be reviewed with a view to promotion to Deputy Clerk and additional hours. To apply, please apply online, send a cv and covering letter to reach the Parish Council by the closing date: 5:00pm Tuesday 7th May 2024.
Require a motivated candidate for standard office assistance
working closely with the ceo.
An exciting opportunity has arisen for an Administrative Assistant to join our fast-moving food/catering company based in London. We are seeking a motivated individual to support our expanding team with day-to-day administrative duties. Responsibilities: - Entering invoices accurately into the Xero accounting system - Managing filing systems and maintaining organised records - Handling phone calls and correspondence - Liaising with staff members and external stakeholders Qualifications and Skills: - Enthusiastic and proactive approach to tasks - Ability to work independently and demonstrate initiative - Strong attention to detail, particularly in inputting invoice information - Comfortable working without direct supervision when required Hours and Salary: - Initially 16 hours per week (2 days) with the potential for increased hours as needed - Hourly rate: £13.15 - Eligibility to join the company Pension Scheme after the probationary period This role presents an excellent opportunity to join a dynamic team in a growing company. Please note: Due to the high volume of applications expected, only shortlisted candidates will be contacted. We look forward to receiving your application!
Are you ready to be part of something truly special? Rossella, nestled in the heart of Kentish Town, has earned its place among the top 10 Italian restaurants in London on OpenTable and consistently ranked within the top 200 restaurants in London on TripAdvisor, Rossella is renowned for its authentic Italian cuisine and family style dining experience. We are currently seeking a dedicated and dynamic individual to join our team as an Office Administrator. This is an exciting opportunity to play a pivotal role in the operations of our restaurant. As an Office Administrator at Rossella, you will be responsible for ensuring the smooth and efficient functioning of our administrative processes, contributing to the overall success and excellence of our establishment and our virtual brands. The ideal candidate will be highly organised, with the ability to juggle multiple tasks and prioritise effectively. Attention to detail and punctuality is paramount in ensuring accuracy and precision in all administrative tasks. Proficiency with computers and office software is essential for this role. Experience with industry-specific software and systems is highly desirable. We are seeking individuals who are deeply passionate about the hospitality industry and have a proven track record of excellence. You should possess a minimum of 2 years’ experience in hospitality in a supervisory or managerial capacity. Your key responsibilities and skills will be: ● Responsible of set up and maintenance of all the main systems (Lightspeed, OpenTable, Deliverect, Sunday). ● Basic understanding of office software. ● Administer daily front office operations. ● Have a passion for customer service. ● Handle customer’s complaints alongside management. ● Sort incoming and outcoming email. What’s in it for you: ● Flexible schedule over 20H a week. ● Closed Sundays. ● Closed from Christmas till the New Year. ● Paid holiday inclusive of bank holidays. ● Constant training available, with great opportunity to master new skills & move up in the Company. ● Mentoring opportunities. ● 6 monthly team building/ well-being activities. ● Free food and drinks when working from our restaurant menus. ● 50% Discount for all employees and friends when dining in our restaurant up. ● Book your birthday off - guaranteed. ● £13.00 to £14.00 per hour (paid overtime). ● Paid every 2 weeks. ● Recommend a friend scheme with great bonuses per individual referral. All interested candidates must submit their full CV and cover letter through the job ad. Please note that the starting date will be the 13th of May.
Elevate your hospitality career by becoming the cornerstone of guest experiences with Ennismore! Why Ennismore? It's where professional growth meets personal fulfillment. Ennismore produce some of the most prestigious 5* hotels located in central London. Known for its exceptional service and warm ambiance, it's the place where guests' encounters turn into cherished memories. If you have a flair for impeccable customer service and the ability to multitask, we want to hear from you. Apply now!
Position Overview: The Administrative Assistant will provide administrative support to ensure efficient operation of the office. The role encompasses a variety of tasks including managing phones, emails, and schedules, organising files, and assisting in daily office needs. The ideal candidate will be well-organised, proactive, and possess excellent communication skills. Key Responsibilities: Manage Correspondence: Handle incoming calls, emails, and other communications, redirecting them when appropriate and responding to inquiries. Calendar Management: Schedule appointments and meetings, maintain calendars, and remind team members of upcoming events or deadlines. File Organisation: Maintain and organise physical and electronic files, ensuring easy access and retrieval of information. Data Entry: Input, update, and maintain data in various databases and systems accurately and efficiently. Meeting Coordination: Assist in the preparation of meetings, including setting up conference rooms, preparing materials, and taking minutes when necessary. Travel Arrangements: Coordinate travel arrangements for staff members, including booking flights, accommodations, and transportation. Administrative Support: Provide general administrative support, such as drafting documents, preparing reports, and organising office events or functions. Qualifications: - Proven experience as an administrative assistant or in a relevant administrative role. - Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other office software. - Strong organizational and time management skills, with the ability to prioritize tasks effectively. - Excellent verbal and written communication skills. - Attention to detail and problem-solving abilities. - Ability to work independently and as part of a team in a fast-paced environment. Education and Experience: - High school diploma or equivalent; additional qualification as an administrative assistant or secretary is a plus. - Prior experience in administrative roles or office management preferred. - Standard office hours with occasional overtime as required. we are an equal opportunity employer and values diversity in the workplace. We encourage applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
At Frank Finn Plumbing, we are seeking a proactive full time Administrator to join our small established business based in Teddington. Job Overview The Office Administrator(s) are the first line customer support for all incoming communication with the main task of answering the telephones, checking the voicemails and checking the main mailboxes. They will ensure that customer calls/queries are dealt with in a timely manner, booking jobs, sourcing and ordering parts etc, and where necessary passing to colleagues for response. They are also the main contact for all site related jobs; managing the entire lifecycle, liaising with the building contractors from start to finish, creating quotes, converting to jobs, ordering parts, assigning engineers and issuing invoices. Weekly follow ups should also be carried out with customers regarding outstanding invoices and request reviews. Working collaboratively with the other Administrators, they will maintain the day to day side of the business, ensuring handovers are completed as appropriate each day. It is the responsibility of the entire Office Team to ensure all policies and procedures are adhered to, to ensure the smooth running of the office and in the interest of continuous development, make recommendations to the Managing Director where further improvements can be made. Responsibilities - Be the first line contact for all jobs via all communication channels, ensuring responses are processed in a timely manner - Manage the entire lifecycle of site jobs including creating/agreeing quotes, converting to jobs, following up/rescheduling appointments, raising invoices at the appropriate stages, ordering parts and tracking deliveries, raising extras as appropriate and once complete, issue all relevant paperwork such as gas safety certificate, boiler registration etc - Take the lead on all incoming calls, dealing with them as appropriate or passing them on to colleagues when necessary. Ensure follow up is taken in a timely manner to deliver the highest levels of customer service - Routinely check the voicemails, taking the necessary action and follow up - Review and action emails in the main mailbox. Follow up on the emails as per the procedure in place and once complete, mark as such and move into the corresponding folder. - Progress jobs, source and order parts, liaise with the customer and engineer, while ensuring appropriate return date when necessary - Maintain communication with the site supervisors - Maintain records in SimPro for progress, return visits, billing, providing detailed notes on customer calls/emails/concerns and contacts, especially if tenants are in the property - Ensure that customers are set up as recurring in SimPro following Vaillant service reminders - Manage engineer diaries, moving appointments around if requested and updating the engineers as necessary - Ensure purchase orders are raised, tracked, and receipted, using the accounts mailbox to track quotes, invoices and statements, which provide the necessary detail to keep records up to date and current - Ensure that all invoices are sent to the 'hub’ where appropriate, with job number and customer name. All engineer receipts or other invoices indicate what they are for and possible allocation - Provide office support and cover for colleagues when they are out of the office - Escalate queries/issues as appropriate - Carry out any other adhoc duties as required by the MD
We are working with a leading travel trade language school business who are looking to recruit a Group Travel Executive. Based full time from the Paddington Office - Monday - Friday Duties: You will be coordinating the logistics of up to 100 coaches a day taking students to a from language schools, airport pick ups, day trips and excursions. You will be booking tickets for ground services such as Theatre bookings, Attraction entrances, restaurant bookings , but the main purpose of this role us to manage the logistics of the coaches, timetables and manage the relationships with the transport suppliers. This is a very busy role so you must be able to working under pressure to tight deadlines and able to multi-task. The right person: You must have UK travel operations experience or logistics experience You must have a good geographical knowledge of the UK You must have at least 2 years experience working for a tour operator, travel business or have a logistics role within a student or educational setting. If you feel you have suitable experience please send your CV. Due to the volume of applications we can only contact the successful applicants.
Overview: We are seeking a detail-oriented Operations Executive to join a business travel team. The ideal candidate will play a crucial role in ensuring the smooth running of group tours and coach logistics to UK destinations. Duties: This position involves a detail oriented individual who can organisation and manage all aspects of transportation and attractions bookings, including coach reservations for excursions and airport transfers, public transport arrangements, and securing tickets for various attractions. The role requires effective communication and coordination skills, serving as the primary point of contact for transportation and attractions matters. -Liaising with coach companies, UK Attractions and other travel and tourism suppliers -Supporting the group operations manager with all operations logistics for over 1000 overseas students travelling to the UK at the same time -Managing emergency changes and last minute amendments to schedules and timetables including coach itineraries, attraction entrance times, meal times etc Requirements: Proven experience in a similar role within the education, tourism, travel or event management sectors Highly proficient in Microsoft Office software especially Excel. Strong organisational and planning skills, with the ability to handle multiple tasks simultaneously and meet tight deadlines. Excellent communication, interpersonal, and negotiation skills. • Ability to work under pressure and adapt to changing scenarios Commitment to working unconventional hours during peak seasons and being Job Type: Full-time, office based in Paddington Monday - Friday Pay: Up to £36,000.00 per year