Behaviour jobs in United Kingdom

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ’s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Role Summary We are excited to be looking for a brand new team of Inbound Call Centre Agents. Based in our Liverpool City Centre office we provide excellent customer service to our customers all year round. Full training provided and supportive Team Managers to help you along the way. We don’t want you to just give our customers an outstanding first impression, you are the perfect introduction to our long standing commitment to providing exceptional customer service. With the help of a dedicated training team you will be taught everything there is to know about this job as well as receiving ongoing support throughout your career at MyCSP. Core Duties/Responsibilities As an Enquiry Centre Pension Administrator you will be responsible for providing an outstanding, positive and memorable experience to every one of our customers, you will be expected to listen, deliver and care on every single interaction. Handle customer enquires across various channels, including telephone, written correspondence, email, social media, secure messages and web/live chat. Endeavour to provide a seamless and effortless experience to customers when dealing with complex queries. Ensure every time you interact with a customer you are determined to provide the customer with the best possible experience. Have the customer at the heart of everything you do. Be proud of the service that you offer and strive to do everything you can to help – be willing to go the extra mile. Take ownership of issues and see them through to resolution. Communicate in an open and honest way. Treat all customers and colleagues with respect. Treat all customers and colleagues as individuals. Understand that customers have different needs and some are vulnerable. Treat customers fairly. Pay attention and ensure that all requests are acted upon and all details are accurately recorded. Aim to resolve the customer’s query at first point of contact. Recognise when a customer needs to be assisted further by a senior colleague and escalate accordingly. Identify opportunities for improving the customer experience and ensure that you raise these through the customer improvement team evidencing the benefit to both our customers and the business. Have a want to support and mentor new members of staff through, buddying, floor walking and sharing best practice. Be willing to attend and participate in any training that is offered to you, to include up skills, external training and regulatory training. Complete all the necessary regulatory MyCSP learning modules within the stated time-frames and ensure that you apply these to your role. Don’t make false promises – do what you say you will do. Make it your mission to make a first impression that will be a lasting impression. Participate in team huddles. The ability to move and work on a variety of different product offerings Skills, Capabilities and Attributes The successful candidate will demonstrate the following experience, skills and behaviours: Enjoy interacting with people. Care about your customers and colleagues. Has a positive “can-do” attitude. Can demonstrate patience, empathy and compassion when required. Have good listening & communication skills. Have the ability to remain calm and professional in difficult and challenging situations. Can relate to your customers emotional needs. Listen to your customer (their expressions, behaviour and words used) to help identity when your customer is dissatisfied. Can be flexible when required. Reliability. You are a team player. Always striving to do the right thing. Applicants must have resided in UK for at least 5 years Treat people as you expect to be treated yourself. Be human and add a personal touch and ensure you identify every one of your customer’s individual needs. What we offer: 28 days holiday + Bank Holidays Performance related bonus Eye Care Vouchers Life Assurance MyCSP Discount- 7.5% off major retailers Annual Dividend

We are looking for professional, hard-working and dedicated residential support workers specialising in the daily care and support of our young clients. They should be passionate about making a genuine difference to the quality of life of children and young people under our care. Excellent training and professional career progression opportunities will be provided by our Company. Main Responsibilities Provide a “secure base” for the young people under our care to reduce their anxieties and help them to explore and enjoy the world more; To monitor the progress of their secure base and evidence the emotional progress they have made. To act as a key worker for a young person to ensure that the young person’s Care Plans are up-to-date and that all their care needs are being met. To provide positive role model and be able to offer advice guidance and assistance where appropriate. To maintain a high quality of care and support which meets the physical, emotional, intellectual, social and cultural needs of the young people. Working in accordance with the guidelines from the 1989 Children’s Act, National Minimum Standards, Every Child Matters and any other relevant legislation. Provide emotional and psychological support and help young people with any relationship issues they might be experiencing. To provide advice, assistance and support to young people, to attend to their practical, physical and emotional needs. Provide emotional support to our young clients at times of difficulties or stress. Empower the young people under our care and facilitate their active involvement in the decision-making about their lives and future. Encourage the young person to develop links with the community to attend off-site activities and expand their personal social network. Providing daily personal care and support to vulnerable young people in accordance with Safeguarding needs. To provide a caring, supportive and nurturing environment in which children/young people can feel secure and free from harm. Establishing positive relationships with young people and always offering them unconditional and positive regard. To act as an appropriate role model and to work closely with them to enable them to address their difficulties and achieve their optimum potential. Evaluates each client’s individual and person-specific needs and accommodates them accordingly. Helping young people gain self-control by challenging unacceptable behaviour and rewarding acceptable, pro-social conduct. De-escalate in a professional manner challenging behaviours that may arise from our young clients. Providing advice, assistance and support on a 1:1 basis to enable young people to address past and present difficulties. Keeping accurate records and providing written reports on the young people under our care, for planning meetings, reviews or any other meetings as directed by the line manager. Equal Opportunities All young people are equally entitled to have their needs met in a fair and balanced way. Our care workers are responsible for promoting equal opportunities for all and for challenging any behaviour or practice which discriminates against any young person or colleague on the grounds of race, religion, disability, age, sex, gender identity, sexual orientation or any other perceived difference. Accountable To Team Leaders, Deputy Manager, Registered Manager and Responsible Individual

Hungry for a challenge? That’s good, because at Cook’d Brands we are growing rapidly and have abundant opportunities. We are a highly regarded Cloud Kitchen brand with a mission to become the leading virtual brand within the industry. Our mission? To empower every food moment around the world, whether it’s through customer service, account management or even deliveries. About this role: We’ve just launched a new Strategic Accounts team which we plan on growing and scaling over the next 18 months as it is a vital component of our strategic objectives within the UK. Cook’d Brands has scaled up in a short period of time and has acquired many new accounts and are constantly onboarding new partners. Over the last few years, the food delivery industry has experienced unprecedented growth and transformation, and Cook’d is constantly evolving at pace to meet redefined parameters, customer purchase behaviours and new industry players. We are looking for a superstar Strategic Account Manager to help us take charge in this dynamic and ever evolving space. These are some of the key ingredients to the role: Overall ownership of the day-to-day and strategic management of all aspects of a number of partner relationships. Responsibility for building a functional and productive working relationship with partner counterparts. Working closely and collaboratively with internal stakeholders Overall accountability, setting the right routines, structure and approach for business performance reviews with partners Responsible for driving weekly revenue for partners by effectively going through their accounts Responsible for managing refunds, escalations and any issues from your partners Supporting the partner to increase orders via CKD logistics Attending and, often, leading internal meetings as a representative of both Strategic Accounts and an established lead across specific areas of the business Identifying, driving & implementing strategic change, paving the way for Cook’d Brand’s long-term success and growth Assessing existing account management practices with a critical mind, leading with both confidence & curiosity to redefine processes, rip up the rule book and suggest innovative business solutions ​ Working closely with the Sales team to ensure strong growth of the accounts What will you bring to the table? Key Account Management Experience Strong understanding of B2B and the restaurant UK market Experience with analysing data with great attention to detail Proven ability to grow accounts through implementation of joint business plans and identifying upsell opportunities Demonstrable ability to communicate, present and influence credibly and effectively at all levels Commercially savvy with strong negotiation & influence skills Solutions-focused mindset - tackling each new challenge with the same tenacity to find the right pathways for partnership, business & strategic growth A comfort level with ambiguity, and defining new and efficient ways of working Great people skills - you know how to build and maintain strong relationships Experience with CRM At Cook'd, this is on the menu: Our teams forge connections internally. Fun, fast-paced and supportive, the Cook’d culture is about movement, growth and about celebrating every aspect of our CKDer’s. Thanks to them we stay one step ahead of the competition. Benefits: Competitive salary package Great opportunities for career progression Corporate events Job Types: Full-time, Permanent Pay: £34,000.00 per year Benefits: Canteen Casual dress Company events Company pension Free parking On-site parking Work from home Schedule: Monday to Friday Supplemental pay types: Bonus scheme Performance bonus Education: A-Level or equivalent (preferred) Experience: Account management: 2 years (preferred) sales: 1 year (preferred) Work authorisation: United Kingdom (required) Location: Hemel Hempstead (required) Work Location: Hybrid remote in Hemel Hempstead Reference ID: CKD Strategic Account Manager Expected start date: 17/06/2024

Please Read Carefully MUST BE from 18 years old TO APPLY Location: EC1Y 1AG (Central London) Travelodge is expanding and we have over 570 hotels. We pride ourselves in giving all of our customers unbeatable value and a quality experience. By joining us as a Kitchen Bar Cafe Team Member, you will be a big part of making this happen. Your job will be to provide a warm and efficient service to our customers and to prepare food and drinks to Travelodge standard. You should be a friendly individual with a flexible ‘can do’ attitude. Due to the need to serve alcohol in this role, you will have to be over the age of 18 to apply. Typical shifts tend to be: Mornings: 6am - 11am Evenings: 5pm - 11pm However this can vary to encompass later starts on weekends and covering busy periods. Subject to change during holiday season. At Travelodge, we value your attitude and character as much as your experience. The behaviours that are most important to us are Care About People, Attention to Detail and Drive for Results. We respect the contribution made by every employee and always try to recognise those who go ‘above and beyond’. 50% discount on rooms plus food and drink, as well as friends and family discount.

Travelodge London Farringdon 10-42 Kings Cross Road WC1X 9QE As a Housekeeping/cleaning team member, your job will be to clean bedrooms, bathrooms and public areas to gold standards following our cleaning process. It is possible that you will be required to support different departments with a variety of different tasks. Cleaning rooms can be physically demanding, but you will receive training to do your role and you’ll be surrounded by a supportive team. We’re looking for someone to work in a fast paced environment with great attention to detail. We have regular rewards and recognition activities such as ‘FAB Fridays’ and ‘Housekeeping Heros’. Typical hours range from between 9/10am starts and 2/4pm finish, giving you the ability to work around family life. At Travelodge we are passionate about supporting your development. You will have the opportunity As a Housekeeping/cleaning team member, your job will be to clean bedrooms, bathrooms and public areas to gold standards following our cleaning process. It is possible that you will be required to support different departments with a variety of different tasks. Cleaning rooms can be physically demanding, but you will receive training to do your role and you’ll be surrounded by a supportive team. We’re looking for someone to work in a fast paced environment with great attention to detail. We have regular rewards and recognition activities such as ‘FAB Fridays’ and ‘Housekeeping Heros’. Typical hours range from between 9/10am starts and 2/4pm finish, giving you the ability to work around family life. At Travelodge we are passionate about supporting your development. You will have the opportunity to apply to our management training program called Aspire. Many of our current Hotel Managers, and even District Managers, started their careers at Travelodge as team members. We value your attitude and character as much as experience. The behaviours that are most important to us are Care About People, Attention to Detail and Drive for Results. We respect the contribution made.

Job Title: Sales Consultant (3552) Job Type: permanent Contract length: 5 years Salary: £38700 Per annum Time: 09:00 hours to 18:00 (Monday to Friday) and 09:00 hours to 15:00 (Sunday) Working days: Monday to Saturday Schedule: Day shift work Job Description: Marketing Executive assist in the development and implementation of projects which aim to elicit the preferences and requirements of consumers, businesses and other specified target groups so that suppliers may meet these needs. Tasks required by this job include: Discusses customer requirements and advises them on the capabilities and limitations of the goods or services being sold Quotes prices, credit details, delivery dates and payment arrangements and arranges for delivery and installation of goods if appropriate Makes follow up visits to ensure customer satisfaction and to obtain further orders Stays abreast of advances in product/field and suggests possible improvements to product or service Maintains records and accounts of sales made and handles customer complaints Develop proposals and strategies based on supplier budgets to create cohesive media plan that will deliver against KPIs. Work to ensure all content (including but not limited to media plans, status reports, performance reviews and recommendations) are completed to a high standard. Build positive relationships with our clients, nuancing your approach with different stakeholders and ensure you present yourself as a trusted member of the team. Skill required by the potential applicant for this job: · An interest in working and growing a career within a marketing agency. · The ability to "think differently": As one of our key behaviours here at SMG, you won't be afraid to approach problems from a different angle or challenge the status quo. · Great organisational skills with excellent attention to detail and ability to follow processes. · A ‘can do’ attitude and strong work ethic to get stuck in and provide best in class marketing campaigns and client servicing. · Exceptional communication and relationship skills for managing ke stakeholders. · Excellent knowledge of the machinery manufacturing industries within the Republic of Ireland and the UK · Demonstrate excellent knowledge of various marketing tactics. · Excellent negotiation and sales skills · A result-driven and organized individual. · Excellent oral and written communication skills. · Proficiency in Microsoft Office Tools. · Outstanding project management skills. · Demonstrate excellent leadership skills. · Ability to work under pressure

Job Description: Marketing Executive assist in the development and implementation of projects which aim to elicit the preferences and requirements of consumers, businesses and other specified target groups so that suppliers may meet these needs. Tasks required by this job include: Discusses customer requirements and advises them on the capabilities and limitations of the goods or services being sold Quotes prices, credit details, delivery dates and payment arrangements and arranges for delivery and installation of goods if appropriate Makes follow up visits to ensure customer satisfaction and to obtain further orders Stays abreast of advances in product/field and suggests possible improvements to product or service Maintains records and accounts of sales made and handles customer complaints Develop proposals and strategies based on supplier budgets to create cohesive media plan that will deliver against KPIs. Work to ensure all content (including but not limited to media plans, status reports, performance reviews and recommendations) are completed to a high standard. Build positive relationships with our clients, nuancing your approach with different stakeholders and ensure you present yourself as a trusted member of the team. Skill required by the potential applicant for this job: · An interest in working and growing a career within a marketing agency. · The ability to "think differently": As one of our key behaviours here at SMG, you won't be afraid to approach problems from a different angle or challenge the status quo. · Great organisational skills with excellent attention to detail and ability to follow processes. · A ‘can do’ attitude and strong work ethic to get stuck in and provide best in class marketing campaigns and client servicing. · Exceptional communication and relationship skills for managing ke stakeholders. · Excellent knowledge of the machinery manufacturing industries within the Republic of Ireland and the UK · Demonstrate excellent knowledge of various marketing tactics. · Excellent negotiation and sales skills · A result-driven and organized individual. · Excellent oral and written communication skills. · Proficiency in Microsoft Office Tools. · Outstanding project management skills. · Demonstrate excellent leadership skills. · Ability to work under pressure

Mixing beverages using an extensive range of ingredients including liquor, bitters, soda, water, sugar, and fruits Taking beverage orders from customers or wait staff and serving drinks as requested, paying extreme attention to detail Satisfying patron requests in a timely manner Assessing customer preferences and making drink recommendations Providing a positive and friendly guest experience by interacting with patrons Collecting money for drinks served and providing change as needed Checking identification to verify legal age requirements for all customers Balancing cash receipts Keeping a well-stocked bar with an adequate supply of liquor, beer, wine, mixers, ice, napkins, straws, glassware, and other accessories Cleaning the bar, tables, chairs, and work area to maintain a sanitary environment Organising the bar area to streamline drink preparation and inventory Placing orders for liquor, beer, wine, and other supplies Slicing, pitting, and preparing fruit garnishes for drinks Planning bar menus Creating unique drinks Preparing and serving appetisers, snacks, or other food items for customers at the bar Complying with all food and beverage regulations Limiting customer problems by restricting alcohol intake and attempting to curtail inappropriate behaviour

At Norbury Park all staff are aware of our core values of; care, community, nurture and support which we embed throughout our day-to-day practice and care for the young people/ children in our care. Safeguarding Norbury Park is committed to safeguarding and promotes the welfare of all residents within the setting. We are committed to the promotion of equal opportunities and for all voices to be heard. This post is classed as having the main responsibility and will be one of the main Designated Safeguarding Lead and so will have a high degree of contact with the vulnerable residents and is exempt from the Rehabilitation of Offenders Act 1974. It is therefore subject to an Enhanced disclosure through the Disclosure Barring Service. Role purpose To care for all Young people and Children within the residential home and ensure that they are always safe, well cared for and that you are working collaboratively with these young people to achieve their goals. To assist and lead and management of the team in the smooth running of the home, ensuring that staff are well trained and can appropriately manage the behaviours of the residents and that there are suitable staff ratio’s on shift at all times. Main Duties -Inducting all new staff -Ensuring appropriate paperwork is in place for each resident including; Risk assessments, Care plans, Support plan etc. -Supporting and managing a team -Rota all staff on regular, predictable shift patterns - Aiding the Completion of Quality Assurance Documents - Staff development; arrange training for staff, probations and supervisions - Supporting the QA visits (joint task) - Liaising with external professionals - Attend LAC and other professional meetings - Maintaining the daily write-ups and logs Initial Setup of Norbury Park -Ensure that the residence is registered and compliant with all necessary regulation services. Such as; Ofsted, CQC etc. -Interview and appoint new staff - Assist in the Establishment of a staff team that is appropriately trained to support the young people/children appropriately -Ensure that budgets and staffing are within the allocated amount each month Maintaining Norbury Park -To ensure that the day to day running of the Care Home is smooth and efficient Staffing/ Management -Provide advice, guidance and training to staff where required Safeguarding -Share responsibility of the Designated Safeguarding Lead alongside the Care home managers Communication -Liaise with the manager and the Directors and inform them of any important updates, related to the residents, finance amongst other day to day things. -Weekly and Monthly meetings with the Directors Administration/Organisational -Develop and oversee the implementation of the Director’s strategy within the Company -Keep up to date with legislation and government guidance relating to the work of the Company -To maintain accurate records in accordance with Norbury Park’s requirements -To fulfil the Company’s equal opportunities and safeguarding policy at all times, recognising and respecting the diversity of all who work within the Company. -Any other reasonable duties as requested by the Director of Finances Health and Safety -To be familiar with Health and Safety Regulations, policies and procedures and ensure they are adhered to withing your own area of responsibility. -To be aware of and follow fire policies and procedures, ensuring safety of residents and workers safety and welfare at all times Equality and Diversity -To enforce the zero tolerance policy of all forms of victimisation, discrimination and harassment in the workplace -To be tolerant of differences and use respectful language -Ensure professional standards and boundaries are clear - To treat everyone respectfully The duties and responsibilities above do not represent a full list of those expected of the post holder. It is also recognised that the duties of all posts are subject to change over time. All duties must be carried out in accordance with the Company’s equality and diversity policy, recognising and respecting the diversity of all who live and work at the Company. We reserve the right to amend your duties with notice and where possible we will aim to get your consent. Person Specification- Deputy Care Home Manager Qualifications Essential: -Safer Recruitment Desirable: -Designated Safeguarding Lead, Level 4 -Level 5 Registered Care Home Manager Experience Essential: -At least 2-years experience working with those who have complex needs such as; SEMH, physical aggression, verbal abuse etc. Desirable: -Worked with children from the age of 11-18 Knowledge & Understanding Essential: -Understand that the care home users will always take priority over anything else whilst also recognising and completing essential tasks at the same time. Abilities & Skills Essential: -Good communication skills -Passionate about working with those who have challenging behaviour -Leadership experience Other Desirable: -Hold a UK Driving licence and be willing to get business insurance Job Types: Full-time, Permanent Pay: £37,000.00 per year Benefits: - Additional leave - Company car - Company events - Company pension - On-site parking Schedule: - Monday to Friday - Overtime Supplemental pay types: - Performance bonus Work Location: In person

Purpose of the Job: To provide safe, high-quality education and care for nursery children, with a focus on play-based learning both indoors and outdoors, and to offer one-to-one support for children with additional needs. Main Duties and Responsibilities: Implement the nursery's responsibilities according to the SEND Code of Practice, ensuring daily practices align with these guidelines. Early identification and support of children with SEND, following the graduated approach and implementing strategies to improve outcomes. Ensure all practitioners understand their responsibilities to children with SEN and the setting's approach to identifying and meeting SEN. Advise and support colleagues, ensuring parents are closely involved and their insights inform actions taken. Liaise with external professionals or agencies, incorporating their advice into setting planning. Arrange and facilitate parent discussion sessions where a child requires additional support to reach developmental milestones. Complete necessary paperwork in a timely manner, organize and/or attend professional/parental meetings, including SEND Support planning meetings and transition meetings. Pursue continuous professional development through training and encourage staff to attend appropriate sessions. Stay updated on changes to legislation regarding SEND. Safeguard and promote the welfare of children by following principles of safeguarding. Provide high-quality care and education in consultation with parents/carers, SENCO, and other agencies, ensuring each child's cognitive, social, and emotional needs are met. Maintain a safe nursery environment with high hygiene standards and implement safety procedures. Promote positive behaviour and support children's personal, social, and emotional development. Foster children's growth, self-esteem, and independence. Plan and deliver focused learning opportunities for individual children, working with key workers to discuss individual needs. Participate in outings and trips, supporting the nursery team in providing access to all areas of the curriculum. Maintain confidential files, reports, and developmental records for assessment purposes. Maintain communication with parents/carers to ensure their involvement in the nursery and encourage active participation in their child's learning. Support parents in accessing available services. Participate in supervision, appraisal, training, and relevant meetings. To ensure that all EYFS welfare requirements are met.

We are looking for experienced bar staff to join the team that are happy to work during the day or late evenings. Job Description : - Mixing beverages using an extensive range of ingredients including liquor, bitters, soda, water, sugar, and fruits - Taking beverage orders from customers or wait staff and serving drinks as requested, paying extreme attention to detail - Assessing customer preferences and making drink recommendations - Providing a positive and friendly guest experience by interacting with patrons - Collecting money for drinks served and providing change as needed - Checking identification to verify legal age requirements for all customers - Balancing cash receipts - Keeping a well-stocked bar with an adequate supply of liquor, beer, wine, mixers, ice, napkins, straws, glassware - Cleaning the bar, tables, chairs, and work area to maintain a sanitary environment - Organising the bar area to streamline drink preparation - Serving snacks, or other food items for customers at the bar - Complying with all beverage regulations - Limiting customer problems by restricting alcohol intake and attempting to curtail inappropriate behaviour - Bartender Skills:Experience with Bartending IS A MUST,Strong Communication Skills, Positive Attitude, Personable demeanour, Multitasking, Attention to Detail, Organisation, Strong Observational Skills

PLEASE READ CAREFULLY Must be 18 years old and over to apply Your job as a receptionist within Travelodge will be to check in and provide a warm welcome to our guests. You’ll be available at reception to offer help and guidance for our guests to ensure the perfect stay. It is possible that you will be required to support different departments with a variety of different tasks. At Travelodge we are passionate about supporting your development. You will have the opportunity to apply to our management training program called Aspire. Many of our current Hotel Managers, and even District Managers, started their careers at Travelodge as team members. Typical shifts based on rato shift base: 10pm till 7am. This can vary during busy periods, however 3 weeks notice is typically given for rotas. At Travelodge, we value your attitude and character as much as experience. The behaviours that are most important to us are Care About People, Attention to Detail and Drive for Results. We respect the contribution made by every employee and always try to recognise those who go ‘above and beyond’. As a Reception team member you will enjoy benefits such as: - 50% discount on rooms plus food and drink, as well as friends and family

The Role Uncommon is a group of flexible workspaces across London and we are looking for a F&B assistant/barista for our on-site café at our Fulham location Monday - Friday. Our Barista’s are the heart and soul of the communal area at each of our sites. They are responsible for creating a superb day-to-day experience for all members and guests through professional, friendly, and attentive customer service. The Uncommon Fulham Café serves specialty coffee roasted by Assembly, a simple but quality breakfast and lunch menu, and a range of soft drinks and snacks from exciting small businesses. Responsibilities Prepare and serve the café’s food and beverage offering to the standards set out by F&B management. Engage with guests in a friendly, informed, professional manner, suggesting menu items and products based on their needs. Confidently answer any queries from guests regarding the offering, including any allergens information and how items are prepared. Assist with set-up and execution of monthly weekly members’ breakfast and evening drinks events. Assist the front-of-house team with the set-up and execution of catering for meeting rooms. Ensure kitchenettes within the office spaces are stocked according to the standards set by F&B management. Monitoring stock of fresh food, long life products, and consumables. Follow health & safety and food hygiene standards at all times, recording due diligence and deliveries as required. Follow opening and closing checklists and procedures. Maintain café machinery by following usage and cleaning instructions. Requirements Some specialty coffee experience required, full beginner and intermediate training can be provided at the Assembly Coffee roastery. Some food prep experience and knowledge of best practice. A will to learn and take ownership of the Uncommon café experience. Our Impact Understand the Uncommon mission to become a sustainable business and what this means in the context of managing a café. Support the execution of the Reduction Plan and minimise carbon footprint. Procurement of all supplies in line with the ESG procurement policy. Reduce or eliminate plastic by seeking eco-friendly products. Have an individual responsibility for ensuring fairness and adherence to our DE&I policy. This can be achieved by respecting the right to work in an environment free from prejudice and discrimination, exhibiting the correct behaviours and challenging colleagues through appropriate channels who fall short of these expectations. Promote a positive work environment where individuals feel able to be themselves. Remain committed to supporting colleagues and members, understanding that some disabilities are not visible. Participate in and promote job specific trainings, actively engage and maximise on any opportunity offered. Equal Opportunities We are proud of our inclusive working environment and encourage suitably qualified candidates from all backgrounds to apply for our vacancies. We are committed to creating a space where all members of our team feel safe to be themselves and are valued for their individual contribution.

Main Purpose of Job: · To work as a key person, and member of the nursery team to provide safe, high-quality education and care for young children. · To have full regard to the requirements of the Statutory Guidance for the Early Years Foundation Stage. Safeguarding: · All staff must have a clear understanding of their roles and responsibilities. Main Responsibilities and Tasks: · To work within our Early Years Team, supporting the planning and implementation of activities with individual or groups of children, promoting effective teaching and learning. · To be part of our Early Years Team that provides a purposeful, stimulating environment rich in learning opportunities, both indoors and outdoors. · To promote the inclusion of all children. · To use professional knowledge of the individual and diverse ways that children learn and develop, to meet their differing needs. · To establish positive and sensitive relationships with children. · To act as a role model and set achievable expectations. · To be responsible for organising the environment inside and outside to ensure that resources and equipment are available and appropriate to meet the needs of the individual children in the group. These activities will take into account children’s abilities interests, language and cultural backgrounds. · Make regular observations of children to ascertain which activities are best suited to needs of individual children in the group. · Plan and participate in activities which develop each child in the group to her/his fullest potential. · Record as required details of children’s developmental progress and attendance (i.e. children’s records, online learning journal and register) · To liaise closely with parents /carers, informing them about the nursery and its delivery of the EYFS, exchanging information about the children’s progress and encouraging parental involvement. · Provide a safe and healthy environment at all times for all children in the group, reporting any concerns with regards to the premises, outdoor area or equipment to the Nursery Manager or Assistant Nursery Manager. · To keep completely confidential any information regarding the children, their families or other staff members; which is obtained as part of the job. · To provide comfort and care at all times and ensure that children feel welcome and safe. · Be involved in supervision of children in free play and outside play. · To assist with domestic duties as required. · Be familiar with safeguarding including own responsibilities together with care and risk assessment. · To communicate with our Early Years Team, supporting the planning and implementation of activities with individuals or groups of children; promoting effective teaching and learning. · To meet the physical needs of children, encouraging good standards of personal hygiene, whilst promoting independence. · To provide support for the children’s emotional and social needs by implementing the principles of our Promoting Positive Behaviour Policy and role modelling high standards in all aspects of their role and personal conduct. · To encourage children to interact and work co-operatively with others. · To support the Company’s commitment on safeguarding children in all aspects of the service. · To have a knowledge of and adhere to all Health and Safety Regulations. · To attend meetings as required and participate in training opportunities and performance development. · To be accountable for the delivery of the above responsibilities and tasks. · To undertake any duties set to you by the Management Team that will assist in the day-to-day running of the Nursery and Pre-school.

JOB RESPONSIBILITIES: Your day to day responsibilities will include but not be limited to: - Introducing self to client and building a relationship with them which breeds loyalty. - Being able to field questions around the products on offer with a level of expertise appropriate to the high quality of the product. - Ensuring presence and availability to the client should you be required and checking on tables regularly. - Demonstrating core behavioural values of the business in every interaction with the client. - Ensuring tables are cleaned and cleared when relevant. - Being able to take orders through mobile devices. - Taking payment from the client. - Demonstrating good knowledge of tobacco products which are on offer. - Ensuring that sanitation standards are achieved. - Accountable to follow all company policy and procedure. - Handling alcohol and tobacco products will be necessary. Whilst this remains your primary job role, from time to time you may also need to support other operations within the business including but not limited to the roles of Bartender, Kitchen Porter, Host or Barista. This role includes late night working.

JOB RESPONSIBILITIES: Your day to day responsibilities will include but not be limited to: -Clean and prepare tobacco equipment in accordance with established standards. - Introducing self to client and building a relationship with them which breeds loyalty. - Being able to field questions around the products on offer with a level of expertise appropriate to the high quality of the product. - Ensuring presence and availability to the client should you be required and checking on tables regularly. - Demonstrating core behavioural values of the business in every interaction with the client. - Ensuring tables are cleaned and cleared when relevant. - Demonstrating good knowledge of tobacco products which are on offer. - Ensuring that sanitation standards are achieved. - Accountable to follow all company policy and procedure - Follow health and safety guidelines in handling tobacco products. - Handling alcohol and tobacco products will be necessary. Whilst this remains your primary job role, from time to time you may also need to support other operations within the business including but not limited to the roles of Bartender, Kitchen Porter, Host or Barista. This role includes late night working.

RAMEN SOUS CHEF Remuneration and Benefits Up to £16.60 per hour Training and development, with genuine career development opportunities Free meals after each shift 50% off meals for up to four people when not working so you can hang out with friends and family £100 Tonkotsu voucher for your birthday Annual staff party Referral scheme (refer a friend and earn up to £1,020) Paid sabbatical leave for long-serving team members Are you eager to learn new skills? Are you fun, confident and motivated? Then look no further! With our comprehensive training plan and support from the rest of your team, you will be set up for success in no time! Tonkotsu began serving ramen in 2012 in Soho. We have a few more restaurants now but our approach to our food and people is the same - we're passionate about providing excellent ramen with our homemade noodles made and served by well paid, well trained, and happy people. At Tonkotsu we define ourselves and our culture by four core behavioural values – Keep it Kodawari, Kaizen to the End, Omoiyari All the Way and Praise the Ramen – find out what they mean at the bottom of the page – and we expect you to adhere to these values, keeping them alive. We expect a lot, but we give a lot too – in return for all the hard work, you’ll be paid well and get some cool benefits. Key Responsibilities Help led a motivated team to ensure a smooth-running and profitable kitchen Help to hire, train, and supervise full time and part-time employees Drive profitability within the restaurant by controlling labour, stock ordering, storage and wastage and serving great food efficiently Ensure all financial procedures are adhered to, which include (but not limited to): labour and stock control Ensure the Health and Safety regulations are strictly observed, recorded and archived Monitor quality and availability of products and service provided Hitting agreed Key Performance Indicators (KPI’s), which include Customer Satisfaction score, Health, Safety and Hygiene audit results and Operational Checks Ensure all security procedures are adhered to Complete all necessary documentation to company standard (e.g., Trail) Live and breathe the four Values Key Behaviours Keep it Kodawari – We are perfectionists! We will have an eye for detail and use this to ensure customers have everything they need. You will be trained and guided but we also expect you to use your judgement to prioritise tasks and adhere to our standards. You will take responsibility for your actions, even when you’ve made a mistake. You will have an infectious determination to make sure your customers are served the best food possible. Omoiyari all the way – We are compassionate and inclusive You will be friendly, approachable and use empathy to perceive the feelings of your team and customers. You will not discriminate against anyone on any grounds. You will have a genuine passion for hospitality that will ensure our customers feel welcome and looked after. Kaizen to the end – we constantly strive for improvement Nobody is perfect! We are all on a journey of improvement – personal and professional. You will be curious to learn and eager to develop. Praise the Ramen – We are committed to providing very high-quality food and drinks Your product knowledge will be second to none and you will share your knowledge and enthusiasm for the food we serve with the team, keeping an eye on product quality. You will be an expert in the workings of the Tonkotsu kitchen and passion for excellent customer experience.

Who We Are We’re on a mission to make health and wellness fairer and better for everyone by putting power and choice back into the hands of the people that make the difference, health and wellness practitioners. We do that by giving them flexible access to our network of state-of-the-art facilities and powerful support services, with no long-term tie-ins or additional overheads. UNTIL isn’t just a space, it’s a community where London’s leading self-employed wellness practitioner come together under one roof to unlock their potential, collaborate and grow. Our clubs are used by 40+ different disciplines including personal trainers, physios, therapists, life coaches, nutritionists, dentists and doctors. At present we operate three central London clubs, Soho, Liverpool Street and Marylebone. We have plans to rapidly expand locations in 2024. We’re currently going through Series A funding. Things are about to get even more exciting! What You’ll Do We are looking for a full-time Community Associate to join our clubs. Our Community Associates are the first point of contact for our members and their guests. This role is pivotal to the success of our clubs. You’ll be the face of UNTIL, build long lasting relationships with our members and play a crucial role in ensuring they have a great experience with every visit to our clubs. There are three key components to this role: 1) Deliver Best-In-Class Service - welcome members and guests with genuine warmth and care. Be one step ahead by naturally anticipating their needs and understanding their different requirements and expectations. 2) Maintain High Standards - conscientiously follow UNTIL club operating procedures, brand & behaviour standards and complete daily/weekly tasks, checklists and walk-arounds. Ensure all areas within the club are clean and presentable, co-ordinating with colleagues, contractors and cleaning team to resolve issues. 3) Support a Thriving Community - act as a community promoter and ambassador. Foster positive member experiences, behaviours and interactions. Seek member feedback to improve our services and their experiences. What We’re Looking For Front of House Experience - experience in retail, hospitality, leisure. A friendly approachable manner, good understanding of customer service and a passion for delivering high quality service. The Ability to Multitask - excellent time management skills, calm when faced with day-today challenges of a busy reception area and can juggle multiple tasks at once. A Dependable Team Player - build positive and trusted relationships with other team members. Operate with integrity, clarity and passion. Great Communication Skills - build a rapport with members and their guests. Display emotional intelligence and adapt your style when required. A ‘can-do’ attitude - comfortable with being flexible and adapting when things change. A natural problem solver and doer. Organised and proactive, everyone knows that you have a handle on everything. A Passion for Wellbeing & Growth - a keen interest in being the best version of yourself. You are always looking for ways to learn and improve, to inspire people while having fun and doing the right thing.

We are recruiting a Cook/Cafe Supervisor. Reporting to: Hospitality Manager Location: The Horton Arts Centre, Epsom Hours: Full time Tuesday to Saturday (40 hours per week) This role would generally be Tuesday to Saturday day shifts with occasional evening required. Part-time considered (Minimum 24 hours) Salary: £25,000 (full time) Benefits - Pro-rata holiday pay - Staff discount in café - Free parking - Feel-good factor working for a local charity 🙂 - Family & friends offers on selected tickets The Horton Arts Centre is a growing not-for-profit venue for creative arts, heritage and events, in a renovated former chapel. It is run by a charity. The Horton’s Café-Bar offers fresh and excellent quality food and drink. It is a social hub that also provides hospitality for our events and private hires that take place at the venue. We have been awarded the maximum award of 5 for Food Hygiene and Safety. The Horton is currently open to the public 5 days per week 9.15-4.30pm Tuesday to Saturday, plus specific evenings for performances and events. We are looking for an enthusiastic and experienced Cook/Café Supervisor to join our friendly team and play a leading role in the next phase of our inspiring social enterprise. This is a great opportunity to develop personally and professionally in a forward-thinking, ambitious organisation. As Cook / Café Supervisor, you will take the lead on our preparing our food offering, develop a seasonal menu in partnership with the leadership team and support the Hospitality Manager with the day to day running of our café-bar. What we are looking for Our ideal candidate will: - have professional experience as a Cook, with training in Food Hygiene and, ideally, a qualification in Professional Cookery - have front-of-house experience in a café, bar or other venue - have experience in supervising other members of a team - be a good communicator, who makes quick, effective decisions - welcome new ideas, leading with positive behaviour and a can-do approach - sets a great example to others as a hands-on team player - enjoys helping to maintain a healthy work environment, supporting and motivating staff Job description Principal duties – Cook To be responsible for the food preparation and service from the Café at The Horton. This includes: - preparing food to a high standard of taste and presentation. - preparing food in accordance with food safety, hygiene and allergens best practice. - ensuring food waste is kept to a minimum. - ensuring the kitchen and storage areas are clean and hygienic at all times . - delegating food preparation tasks to other members of the café team. - taking responsibility for the preparation of food for private events ensuring that these are catered for to the highest possible standard. - supporting the Hospitality Manager with food ordering, stock management and implementation of health and safety policies and procedures. - establishing good working relationships with local suppliers. - working with the Hospitality Manager to develop the café and private event hospitality menus. Principal duties – Café Supervisor To be responsible for the day-to-day operation of the Café-Bar at The Horton when the Hospitality Manager is not on site. This includes: - Being a hands-on member of the team, both front and back of house. - Maintaining consistently high standards of presentation of the Café-Bar. - Customer service including till operation. - Supervising the café/bar team, and directing their activities as required. - Providing excellent customer service, including addressing any customer feedback. - Opening and closing duties, including daily cleaning schedules, cashing out, locking up etc. - Ensuring that the café team follow procedures for reducing energy consumption and correct recycling and disposal of waste. - Principal duties – other - Taking part in the Duty Management rota for The Horton, responding to emergencies, incidents and customer complaints as required. - Exercising discretion and respect the need for confidentiality at all times. - Maintaining The Horton’s high standards and reputation at all times. - Promoting The Horton’s values of inclusion and welcoming diversity in all aspects of your work. - Undertaking such other duties as may reasonably be required. If a DBS clearance is not currently held, then you may be required to undertake a DBS check. All applicants must be eligible to live and work in the UK. Closing date: 19 May 2024 Interviews may be held prior to the closing date for early applicants.

An opportunity to join our team as an Apprentice An excellent opportunity to start a career, complete an apprenticeship and progress within a Looking for competent and enthusiastic administration apprentice. General duties include making and receiving telephone calls, preparing precise notes, and filing Free standing office with central heating, kitchen, shower, store room and meeting room. Relaxed and friendly, can be quiet but can be hectic at times. Open plan office with 3 others. Future Prospects Yes Salary negotiable Possibly to estimator/contracts manager The Company .Award-winning landscape construction business which specialises in working directly with garden designers and landscape architects Your role Material ordering Invoice processing Health and Safety – logging of forms and arranging relevant training Ensuring fleet vehicles are road legal and repairs/MOT/Tax are kept up to date Processing workforce timesheets General administration Personal qualities Positive attitude Motivated Team player Desired qualifications Apprentices are required to have GCSE grades A*-C/9-4 in maths & English Training to be provided Level 3 in Business Administration Apprenticeship Standard Course Content: Utilising IT programs and software Decision making Managing a quality service Project management Understanding the organisation and stakeholders Relevant regulations and policies Business fundamentals Professionalism and performance management Functional skills if needed This Apprenticeship will involve: Off the job training You will also develop your knowledge, skills and behaviours You need to have an employer to support your Apprenticeship and be employed in a relevant job role The typical length of this Apprenticeship course is 18 months This course has multiple start dates throughout the year IMPORTANT Please note before application that an Apprenticeship is not suitable for candidates looking for part-time work, or work experience during a gap year. An Apprenticeship requires candidates that have left school, college or university Please consider if the business is a viable commutel(unfortunately we are unable to consider applications where there will be a need to re-locate) The employer questions are important so that we have an understanding of a candidate's suitability for the role. Unfortunately, applications that have not answered the employer questions will not be considered. Please check the required starting date of the vacancy Things to consider The employer questions are important so that we have an understanding of a candidate's suitability for the role. Unfortunately, applications that have not answered the employer questions will not be considered. Please check prior to application that the business is a viable affordable commute Please have a CV prepared on a word document An Apprenticeship and employer requires that any potential candidate to be dedicated, please consider this before applying Vacancy is for an immediate start, please consider this if you are still in education. Please do not contact the employer directly The closure dates are for a guideline only and the vacancy may close Job Types: Full-time, Permanent Pay: £14,000.00-£17,000.00 per year Schedule: 8 hour shift Day shift Monday to Friday Application question(s): Thank you for your interest in this Apprenticeship. We are unable to consider applications that have not answered the following questions When did you complete your GCSE’s? Do you hold GCSE certificates in English and maths grades 4-9 Are you currently attending School, College or University(IMPORTANT candidates in education are not eligible to start an Apprenticeship. We are unable to consider applicants who are about to start or that are in education) How far do you live from Horley and do you have access to a vehicle due to the location of the business Have you checked the vacancy start date and would you be available on that start date? Licence/Certification: Driving Licence (preferred)

The Directors of this popular setting are seeking to appoint an enthusiastic and motivated qualified Early Years Practitioner (Minimum level 3) to join our Holy Cross Pre School nursery and Kids’ Club team as Maternity Cover. The position will also include Wrap around care play worker hours. We are looking for a proactive individual with a passion for indoor and outdoor learning; who will positively contribute to the provision of a safe, stimulating and inclusive environment in which young children are supported and encouraged to achieve their full potential. Working Hours: Full Time. Hours between 7.45am-16.00pm Monday-Friday Salary: Competitive We are looking for a proactive member of the staff team who: · will positively contribute to the provision of a safe, stimulating and inclusive environment in which young children are supported and encouraged to achieve their full potential both in the nursery and wraparound provision. · be qualified to a minimum of a recognised Level 3 (or demonstrate equivalent knowledge, skills and experience) · a great passion for the outdoors/nature play and engaging children with the outdoors · work constructively as part of a team whilst being able to demonstrate initiative · have a good knowledge of Early Years Foundation Stage · be an effective communicator, with good organisational skills · will have a kind, calm and nurturing approach · will promote good behaviour, independence and move learning forward · will become fully involved in the wider life of the setting We can offer you: · Well motivated happy children who love to come to nursery and Kids’ Club and are excited about learning · A committed and supportive environment where you will be encouraged to develop your career · The opportunity of being part of a dynamic, professional friendly team · Strong links with the Primary school, supportive parents and Directors Holy Cross Preschool Nursery and Kids’ Club is committed to Safeguarding and protecting all children and young people by implementing robust safer recruitment practices. Our Safeguarding Policy is available on our website.

Do you feel that you work at a higher standard than expected and you stand out from the crowd? Then you would be the perfect candidate to join our team! QDL Services need professional Class 2 HIAB drivers based in the Surrey and South London area. £45,000-£52,000 per annum Weekly Pay Regular ongoing work Immediate start Paid Breaks Minimum of 10 hours pay per shift Opportunity to progress Free Driver Training - CPC & ALLMI Managed CPD Uniform Provided About the job Delivery of goods in a timely and efficient manner, 2-5 store runs per day, working with a variety of different companies, meeting the challenges of an ever more demanding industry. Minimum Requirements You must hold the relevant CAT C HIAB licence No more than 6 points on your licence Digital tachograph card CPC Card Held your current CAT C licence for at least 12 months Essential Behaviours Act in a calm and professional manner at all times Be upbeat, proactive and positive, with a ‘can-do’ attitude Be professional and presentable at all times Have a flexible approach to work and changing circumstances Willingness to work extended or unsociable hours during peak periods Job Type: Full-timeSalary: £45,000-£52,000 per hour Job Type: Full-time Pay: £45,000.00-£52,000.00 per year Benefits: Company pension Free parking On-site parking Schedule: 10 hour shift 8 hour shift Monday to Friday Overtime Weekend availability Experience: Driving a Goods Vehicle: 5 years (preferred) driving: 5 years (preferred) Licence/Certification: Driver CPC (required) Lorry Loader (AKA HIAB) Certificate (required) Class 2 HGV / Cat C Licence (required)

Tasks required by this job include: Discusses customer requirements and advises them on the capabilities and limitations of the goods or services being sold Quotes prices, credit details, delivery dates and payment arrangements and arranges for delivery and installation of goods if appropriate Makes follow up visits to ensure customer satisfaction and to obtain further orders Stays abreast of advances in product/field and suggests possible improvements to product or service Maintains records and accounts of sales made and handles customer complaints Develop proposals and strategies based on supplier budgets to create cohesive media plan that will deliver against KPIs. Work to ensure all content (including but not limited to media plans, status reports, performance reviews and recommendations) are completed to a high standard. Build positive relationships with our clients, nuancing your approach with different stakeholders and ensure you present yourself as a trusted member of the team. Skill required by the potential applicant for this job: · An interest in working and growing a career within a marketing agency. · The ability to "think differently": As one of our key behaviours here at SMG, you won't be afraid to approach problems from a different angle or challenge the status quo. · Great organisational skills with excellent attention to detail and ability to follow processes. · A ‘can do’ attitude and strong work ethic to get stuck in and provide best in class marketing campaigns and client servicing. · Exceptional communication and relationship skills for managing ke stakeholders. · Excellent knowledge of the machinery manufacturing industries within the Republic of Ireland and the UK · Demonstrate excellent knowledge of various marketing tactics. · Excellent negotiation and sales skills · A result-driven and organized individual. · Excellent oral and written communication skills. · Proficiency in Microsoft Office Tools. · Outstanding project management skills. · Demonstrate excellent leadership skills. Ability to work under pressure