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We are looking for a Commis Waiter Or Waiter to join the team as part of Cipriani Family Full Time Commis Waiter/ Waitress (around 48 hours a week) You will work 8 shift a week with two days off. All extra shifts will be paid as overtime. Benefit: Private Insurance. Two meals per day are provided. Cash Tips Weekly. Responsibilities: - Provide excellent customer service to all guests - Take food and drink orders accurately and efficiently - Deliver food and beverages to tables in a timely manner - Ensure guest satisfaction by addressing any concerns or issues promptly - Upsell menu items and promote daily specials - Collaborate with kitchen staff to ensure timely and accurate order delivery - Assist with food preparation and plating as needed - Maintain cleanliness and organization of the dining area - Adhere to food safety and sanitation guidelines Skills: - Strong hospitality skills with a friendly and welcoming demeanor - Basic math skills for handling payments and making change - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Excellent communication and interpersonal skills for interacting with guests and team members - Knowledge of upselling techniques to increase sales and enhance the guest experience - Familiarity with guest service standards and best practices - Basic culinary knowledge to answer guest questions about menu items - Ability to work collaboratively with kitchen staff to ensure smooth operations Apply today and join us as a Waiter. Cipriani Restaurant is one of the most popular and successful Restaurant in Central London. Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.
Here at the Britannia - Smok'd we are committed to maintaining high standards and delivering a memorable experience to all our guests. We seek a dedicated and motivated Assistant Manager to join our young and fun team. Job Description: As an Assistant Manager at Britannia - Smok'd, you will play a crucial role in supporting the General Manager in the restaurant's daily operations. You will ensure exceptional service standards, manage staff, and oversee financial operations. This is a fantastic opportunity for someone with strong leadership skills and a passion for the hospitality industry. Key Responsibilities: Assist in managing daily pub operations to ensure smooth and efficient service. Supervise and train staff, fostering a positive and productive work environment. Handle customer inquiries, complaints, and feedback professionally. Oversee financial procedures, including cash handling, inventory management, and sales reporting. Ensure compliance with health and safety regulations. Support the General Manager in achieving sales and profitability targets. Be a role model for the staff members. Requirements: Proven experience in a supervisory or managerial role within the hospitality industry. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to handle high-pressure situations and resolve conflicts effectively. Knowledge of financial procedures and basic accounting principles. Flexibility to work various shifts, including evenings, weekends, and holidays. What We Offer: Competitive hourly wage of £13 plus service charge. Full-time position with opportunities for career growth and development. A supportive and dynamic work environment. Employee discounts and other benefits. If you are passionate about delivering exceptional service and looking for a rewarding career in the hospitality industry, we would love to hear from you!
We’re all work and all play – combining a fun-filled, social work environment with professional development and fulfillment. Your role To deliver friendly, knowledgeable, and efficient customer service and product delivery to provide an epic experience for our customers. Company Perks 50% off stays at our accommodation 50% off all food 50% off all drinks Ski trips 2 Sailing trips per year Flying lessons Bespoke Training Program E-Learning Program Partnered with License Trade Charity up to £1000 cash rewards for finding new employees. Recognition schemes £100 for employee of the Month £250 for employee of the Quarter £2000 for employee of the Year Extensive Training and Development X2 Sailing trips per year. Equal tips for all staff (housekeeper, cleaner, chef, bartender) Wicked incentives run centrally (last prize was a £1000 for staff party) Essential requirements You must: Be eligible or have all necessary documentation in which to be legally employed in the country, which you are based. All Documentation required by any Local/Regional/National certifying or Governing bodies in which to operate legally within you units country. Have a up to date/active bank account in your own name. Be able to converse in English. Have a fixed place of residence and live within a reasonable travelling distance of the unit. Main responsibilities Providing a brilliant experience for our customers Deliver excellent customer service, always. Serve and present beverages, quickly and efficiently, meeting our standards and specs. Assist in keeping the bar, front-of-house and toilets clean and tidy, at all times. Keep up to date with all new products, specials, promotions and events offered in the unit, so as to offer the customer a brilliant experience Contribute towards creating an epic party atmosphere during any time of the day. Make customers aware of offers on our great food and drink range. Check back regularly during food service to ensure customer satisfaction. Learn the skill sets of up-selling and practice them on every sale you make. Provide fast, friendly, and charismatic table service. Fulfil all reasonable requests from guests to ensure their comfort, satisfaction, and safety. Maintaining Controls and Standards Conduct daily standard audits at the beginning of shift, and continue throughout and reporting any issues to line manager. Always adhere to all company policies and procedures. Always adhere to local licencing laws regarding responsible and correct service of alcohol Maintain excellent knowledge of all company and site-specific Health and Safety procedures. Assist in keeping the reception area clean and tidy, at all times. Conduct regular security checks throughout the day and report any security issues to line manager Provide reports, as required, for housekeepers and management. Always adhere to all company policies and procedures. Maintain excellent knowledge of all company and site-specific Health and Safety procedures. Administer all reservations, cancellations, and no-shows, in line with company policy. Keep up to date with current promotions and bed pricing across the beds and bars group, to provide information to guests, on request, while maximising bed sales opportunities Contributing ideas to help develop an innovate business. Be involved and contribute at team meetings. Carry out instructions given by the management team and head office. Development Maintain personal knowledge by completing in-house training within the given timelines. Always engage with your line manager about your own personal and professional development and how Beds and Bars can assist.
Position Overview: Seeking a knowledgeable and dedicated Wine Shop and Restaurant Supervisor to oversee daily operations. Responsible for managing staff, maintaining quality standards, and ensuring exceptional customer service. Responsibilities: 1. Operations Management: - Oversee day-to-day operations, including shop and dining area organization. - Manage inventory, place orders, and handle cash operations. 1. Staff Supervision and Training: - Lead and motivate staff, schedule shifts, and provide training. - Ensure professional service and customer interaction. 1. Customer Service: - Provide excellent customer service, offer wine recommendations, and address concerns. 1. Wine Selection, Promotion, and Events: - Stay updated on wine trends, curate a diverse selection, and promote wine offerings. - Organize and run private and ticketed wine tasting events, showcasing our wine selection and providing educational experiences for customers. Requirements: Strong leadership skills and a passion for wine. Excellent organizational and communication abilities. Prior experience in a similar role preferred, including event planning and execution.
Company Description Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveler. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colors and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Job Description We are looking for a Floor Manager who is passionate about wine, to join our crew at Hyde London City. Reporting to the Restaurant Manager, the Wine Lead Floor Manager will be responsible for the overall wine program and supporting the daily running of the restaurant, ensuring smooth service and making sure guests feel special and eager to come back for more. What you’ll do… Run the show for our wine program and keeping the list up to scratch. Taking charge of wine service on the floor and behind the bar, making sure the team nails every step of service. Suggesting food and wine pairings to the team and guests, monitoring service quality and interacting with guests to ensure satisfaction. Teaming up with the culinary team on menus, service, and product availability. Run the daily briefing for the restaurant/bar team, promoting daily specials and upselling techniques. Coordinating and running the reservations system and drafting floor plan based on how many hungry guests we're expecting. Supporting the Restaurant Manager with Food & Beverage stock; ordering and stock take. Being the wine guru, leading on wine training and supporting for food and beverage. Handling the cash flow and making sure our revenue reports are in line with hotel standards. Team’s scheduling. Ensuring the restaurant/bar area are Health and Safety compliant for each shift. Responsible for the safe opening and closing of the restaurant. Qualifications3 years’ experience in R&B, with wine experience. You understand hospitality, it’s in everything you do. WSET Level 1 qualified. Personal licence holder, WSET Level 2 or 3, desirable. Nothing is an issue for you - you know what our guests want even before they do. You’re looking for a place where you can be you; no clones in suits here. Passionate about creating memorable experiences for others, be they guests or colleagues. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... Opportunity to take party in an amazing opening team, Hyde is doing it differently. 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Goes without saying, but we’ll feed you during your shift. Extra time off to volunteer with one of our partner charities Cycle to work scheme The chance to make your mark in a fast-growing Brand Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work Excellent discounts across the entire Ennismore family of brands. Hyde is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential. Bohemian & Chic When Hyde Lounge opened in 2005, it transformed the Sunset Strip in Los Angeles, along with the concept of nightlife itself. Since then, the brand has expanded to include Hyde Hotels and Residences, Beach Clubs, and Mixology Lounges, inviting its followers to be the first to know, and introducing them to the latest and greatest in nightlife adventures. Every guest at Hyde Hotels is treated like a Hyde Lounge regular. Hyde fosters a sense of mystery – the exciting feeling that anything can happen.
Would you like to work with one of the most luxurious brands in the UK? Do you have a dynamic and vibrant personality with strong selling skills, excellent customer service and a friendly disposition? We have exciting opportunities to work in Imperial Bamboo . Imperial Bamboo is a shop for selling Bed Linen ,Pillows and mattresses made of bamboo. Candidates should be passionate about delivering a professional customer service at all times, whilst being immaculately presented and holding excellent communication and client skills. If you are interested, please read further details below: Purpose of the Role The Retail Sales Consultant (Luxury Brand Ambassador) is responsible for delivering world class customer service in our stores to achieve sales and service target. They are passionate and knowledgeable about the Imperial Bamboo Bedding. We referred to our Sales Consultant as Luxury Brand Ambassadors to represent better the level of excellence of our team members! This role is full time working 5 days per week Day to Day Key Responsibilities Your duties will include but not be limited to the following: Ensuring that you are well informed about all the items Imperial Bamboo Bedding, that you will sell and can communicate with confidence the features and benefits of their bedding and other products to potential customers. Act as an ambassador for the brand and company Achieving the sales targets that are set for you and provide the highest levels of customer service to all our customers and potential customers in line with the Shopping Center. Maintaining a clean and well-merchandised environment on the counter where you work. Ensure Company Visual Merchandising standards are always maintained. Carrying out promptly any reasonable instructions or tasks set by your line manager. I.e., stock replenishment, unpacking stock deliveries, stock taking, recording sales figures and supervising agency staff. If requested, report sales figures to Sales & Education Manager on a weekly basis. Record individual sales data daily Opening, maintaining, and closing your cash till each day you are at work in line with store expectations. Being aware of and reporting any stock loss or damage on your counter and stock room area. Being aware of promotional activity. Skills/Experience Required Appreciation and a passion to work within the industry. A passion or keen interest in bedding sales Experience of providing a consistent high level of customer service. Experience of dealing with clients/customers. Highly organised team player, able to communicate with colleagues at all levels. Able to demonstrate a pro-active attitude and flexible approach. Excellent time management, organisation and prioritising skills. Key Personal Qualities A team player, self-motivated and able to work on own initiative A blend of passion, dedication and imagination Eager to learn and share their knowledge High levels of attention to detail. See the whole picture but care about the details and client satisfaction Please note that these are not exhaustive lists Location This role is based in Westfield Stratford London Salary and Benefits Competitive salary and benefits reflective of a luxury retail brand. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. - We very much value your interest in our opportunity. We anticipate a high level of applications and will only directly contact candidates we feel are best suited for this role. Thank you for your understanding.
Experienced full time waiter/ess- in fish! restaurant Borough market. We are a well-organized restaurant known for our strong work ethic and commitment to delivering exceptional dining experiences. Operating throughout the year, we pride ourselves on being a busy establishment that thrives on excellence. If you are seeking a stable position with a company that values teamwork and professionalism, we invite you to join our dynamic team. What we can offer to you : - Earnings between £15-19 per hour. A package of: £13 hourly wage (inc service charge) Plus tronc bonus ( point system based on performance,upsell etc) Credit card and cash tips Benefits: - Monthly payment with early access via Wagestream App - 28 days holiday/year (including bank holidays), increasing with length of service - 50% Staff discount when dining at the restaurant, plus 20% family discount - SAGE retail & wellbeing discount - Free staff meal and drinks on duty - Pension scheme - Recommend a friend scheme with £500 bonus - Be a part of the vibrant Borough Market’s spirit - Join a friendly and professional team Responsibilities: - Run a large section efficiently in our busy, high volume service - Upsell and maximize daily benefits - Work collaboratively as part of a team - Maintain a fast and energetic pace during service Requirements: - Minimum of 2-3 years of experience in a busy high-end service in London restaurants - Availability to work full time as per weekly rota.Please note we are not able to offer fixed days off. - Strong organizational skills to manage a large section - Confident in sales and upselling techniques - Excellent teamwork and communication skills - Fast and energetic work ethic You must be eligible to work in the UK and obtain a Share Code prior to application.
Company Description Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director! These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price. More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy. Whatever your role, we're all here to make the customer experience as unforgettable as possible. Our mission: to bring little moments of happiness to people. Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience. Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021. - Our commitment to diversity and inclusion: Mama is an inclusive company and our ambition is to recruit and promote diverse talent. Our advertisements are gender-neutral, so the masculine gender is used here to lighten the text. Job Description What we are looking for… Do you have what it takes to be a Waiter/Waitress in our London hot spot ?, we have an exciting opportunity to join our F&B Team at Mama London, If you have experience working in a fast paced premium restaurant and your guest satisfaction means everything to you , then this role could be just what you are looking for. Qualifications • Work closely with the restaurant team to ensure a smooth and effective service from breakfast to dinner • Excellent interpersonal and communication skills • Team player • Keen to continue learning and progress within the industry • Enjoys working with front facing guests • Can think quickly on there feet Additional Information What’s in it for you… • A competitive salary and extra benefits package! • 28 days holiday (including bank holidays) + pension scheme. • A Health Cash Back Plan to claim money back and gain access to support for your physical wellbeing, private medical, dental and optical support . • Enjoy a free night at Mama London and a meal for two in completion of probationary period. • Goes without saying, but we’ll feed you during your shift. • Up to 50% off rooms globally across the Accor, Ennismore and Mama Hotels for you and your nearest and dearest globally • 30% of food and drinks for you to enjoy at any of our Ennismore locations • From completing two years service gain an extra days holiday for each years completion caped at 32 days • A fantastic Training program to get you settled into the business and progress through the ranks of the business • Regular team get togethers, bi-annual parties – Mama knows how to have a good time! • A brilliant place to work which encourages a family and friendly atmosphere Important to know… Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Next steps: Apply today for this rold and start your journey with Mama Shelter Shorditch 😊
As a Retail Store and Post Office Manager, you'll be managing all aspects of the running of the Post Office and convenience store. Usave is a fast-paced environment, you will spend the majority of your time on your feet, it is a hands-on management role where you will lead by example. We want people who are passionate about people and providing excellent customer service. We want people who can support their colleagues and work as a strong team. It is a busy but varied role, meeting new people every day and working in a fun environment as part of a dedicated team. You will have regular meetings with the senior Manager discussing your work, progress and chance to share your ideas to help increase sales. What you'll do: Store · Lead, develop and motivate your team to work to their full potential, creating an environment where people can be at their best. · Take full responsibility for the performance and day-to-day running of the Store and Post Office including, staff rotas, the delegation of daily tasks and the ordering and checking of stock. · Take full responsibility for the overall presentation of the store. · Effectively monitor and manage processes, ensuring the correct checks and controls are in place and followed. · Ensure and provide excellent Customer Service. Postoffice Ensuring the branch is fully compliant with current legislation and Post Office Ltd. compliance and training requirements. Guiding and inspiring the team to achieve both personal and branch targets including sales, shrink, waste, cash loss and staff costs in an environment that encourages growth and inclusivity. 1. To ensure the effective day to day operation of the Post Office within agreed budgets and targets 2. To liaise with the Post Office Counters and other appropriate organisations to ensure the smooth operation of postal services and to comply with Post Office rules and regulations. 3. To ensure that financial, operational policies and other procedures are followed, ensuring, effective, efficient and safe environment and systems. 4. To undertake recruitment, appointment and management of staff in line LU procedures and ensure appropriate training and development is in place to ensure a strong effective Retail Team. 5. To support the development of annual plan for the Post Office and its successful implementation. 6. To ensure appropriate stocking and pricing in line with policies annual plans and LU policies. 7. To ensure the effective promotion of the Post Office 8. To ensure high levels of customer care within The Post Office and monitor business standards. 9. To follow financial procedures and provide relevant and timely financial or other relevant Management 10. To be responsible and accountable for all aspects of money, stock control, promotions, procedures and operations. 11. To perform such other duties, comparable in responsibility, as may from time to time be directed by the Senior Management. What we are looking for: Experience of leading and developing a team Excellent time-management, delegation and problem-solving skills A passion for people and providing excellent customer service Willingness to be continuously on the go, working alongside your team Excellent communication skills And Management experience in preferably in a similar industry Solid understanding of sales management principles and techniques Permanent Full-time position Salary: £32,995 - £38,995 depending on experience and qualifications. Benefits: Free Parking Employee discount Holiday Entitlement Schedule: 10 hour shifts Day shift Monday to Sunday 6 Day working week Education: Candidate must be educated to minimum HNC/Degree level or equivalent. (International qualifications considered ). Experience: Retail sales: 2 years (essential) Management experience: 3 years (preferred) Customer service: 1 year (essential) Retail management: 2 years (required) Licence/Certification: Driving Licence (required) Ability to Commute: Stoneyburn West Lothian Scotland EH47 8AX. Ability to Relocate: Visa Sponsorship available Work Location: Stoneyburn. Application deadline: No deadline. Please send your CV and a covering letter explaining why you want to join us and what you can bring into this role.
The Bar and Restaurant Manager oversees the daily operations of a bar and restaurant, ensuring excellent customer service, effective staff management, and a high-quality dining experience. This role involves managing both the front-of-house and back-of-house operations, including staff supervision, inventory control, financial management, and adherence to health and safety regulations. - Recruit, train, and supervise staff members. - Schedule shifts and assign tasks to ensure optimal staff coverage. - Conduct regular performance reviews and provide feedback and training. - Address staff issues and conflicts promptly and professionally. - Ensure high standards of customer service and address customer complaints efficiently. - Monitor customer satisfaction through feedback and adjust operations accordingly. - Develop strategies to enhance customer experience and loyalty. - Oversee daily operations to ensure smooth and efficient service. - Manage opening and closing procedures. - Ensure the bar and restaurant are clean, well-maintained, and compliant with health and safety regulations. - Coordinate with kitchen staff to ensure timely and accurate order delivery. - Monitor and manage budgets, including labor costs, food costs, and beverage costs. - Conduct regular financial reporting and analysis. - Implement cost-saving measures without compromising quality. - Manage cash handling and reconcile daily sales. - Order and manage inventory, including food, beverages, and supplies. - Conduct regular inventory audits and manage stock levels. - Negotiate with suppliers for the best prices and quality. - Develop and implement marketing strategies to attract and retain customers. - Plan and execute promotional events and special offers. - Utilise social media and other platforms to promote the bar and restaurant. - Proven experience as a bar and restaurant manager or in a similar role. - Strong leadership and management skills. - Excellent interpersonal and communication skills. - Financial acumen and experience with budgeting and financial reporting. - Knowledge of food and beverage operations. - Familiarity with health and safety regulations. - Ability to work flexible hours, including nights, weekends, and holidays. - Proficiency in point-of-sale (POS) systems and other restaurant management software. - Fast-paced environment requiring multitasking and quick decision-making. - Physical demands include standing for long periods, lifting heavy items, and performing repetitive tasks. - Occasional stressful situations due to high customer volume or staff shortages. The Bar and Restaurant Manager plays a crucial role in ensuring the success of the establishment, requiring a blend of management expertise, customer service skills, and financial acumen. This position offers the opportunity to work in a dynamic and rewarding environment with potential for career growth.
CHEFS OF ALL ABILITIES £10-£14 per hour Chef opening, Rota: Tue- Sun 12-10pm part time (25 hours approx) / full time available (45 hours approx) Valid Shared code will be requested before trial arranged - No cash work available, please do not ask. South london between brixton and crystal palace We are on the lookout for chefs / kitchen staff of all levels for our busy taco & burrito business situated in the heart of south london You will responsible for assisting in the daily operations of the kitchen from prepping food and being part of the service line as well as helping to keep the kitchen orderly and clean as we go. We are currently a small but friendly team with big plans to grow fast. Our focus is on street food, all freshly made in house and you will be given full training on how to prepare every recipe from scratch. Experience with mexican food isn't necessary, but an organised work ethic is. You will be trained how to prepare every ingredient and dish on the menu. We are looking for someone who is friendly in nature but serious about the job, someone who takes pride in their work. We are currently open tues - sunday 12-10 pm. You must be fully flexible with your schedule and great communication is essential for the role. We offer very competitive negotiable rates of pay and if you are a chef who lives in south london who currently commutes to the city centre, this is a great opportunity to work local and not only save money on transport, but also hours of time each day. - 28 days per year holiday pay (based on full time hours) - staff food on shift - pay monthly - to be able to work weekends You must understand basic English and we will help you grow and learn. Right to work in the U.K a must. If this is you, get in touch.
Job Title: Supervisor for Argentinean Steak House Location: London, United Kingdom Company: Malevo Tower Bridge Job Type: Full-time About Us: Malevo Tower Bridge is a premier dining destination known for its exceptional Argentinean cuisine, welcoming ambiance, and outstanding customer service. We are committed to providing our guests with an unforgettable dining experience. We are currently seeking a dedicated and experienced Supervisor to join our team and help maintain our high standards of quality and service. Job Description: Position Overview: As a Supervisor at Malevo Tower Bridge, you will play a crucial role in overseeing daily operations, ensuring exceptional customer service, and maintaining a positive and efficient work environment. You will be responsible for supervising staff, managing customer satisfaction, and ensuring that our steak house operates smoothly and efficiently. Key Responsibilities: 1. Staff Supervision and Management: - Supervise and support front-of-house and back-of-house staff, ensuring they perform their duties effectively and efficiently. - Manage employee time and attendance. - Provide training, guidance, and ongoing support to team members. - Conduct performance evaluations and provide constructive feedback. 2. Customer Service Excellence: - Ensure all guests receive exceptional service and have a positive dining experience. - Address customer complaints and concerns promptly and professionally. - Monitor dining area and service quality, making adjustments as necessary to maintain high standards. 3. Operations Management: - Oversee daily restaurant operations, including opening and closing procedures. - Ensure compliance with health, safety, and sanitation standards. - Manage inventory levels and coordinate with suppliers to ensure timely delivery of goods. - Assist in maintaining the cleanliness and organisation of the restaurant. 4. Financial Management: - Assist in managing restaurant finances, including cash handling, daily sales reports, and expense tracking. - Monitor and control labor and operational costs to meet budgetary goals. 5. Team Collaboration: - Foster a positive and collaborative work environment. - Communicate effectively with kitchen staff and other team members to ensure seamless operations. - Participate in team meetings and contribute to the continuous improvement of restaurant operations. Qualifications: - Previous supervisory or management experience in a restaurant setting, preferably in a steak house or fine dining environment. - Strong leadership and interpersonal skills. - Excellent customer service and communication skills. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Knowledge of food safety and sanitation regulations. - Proficiency in restaurant management software and point-of-sale (POS) systems. - High school diploma or equivalent; additional education or training in hospitality management is a plus. Benefits: - Competitive salary based on experience. - Paid time holiday. - 50% Employee discounts on dining. - Opportunities for career growth and advancement. How to Apply: Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and experience to this app or our email with a headline "Supervisor Application – MTB.” We thank all applicants for their interest, but only those selected for an interview will be contacted. Malevo Tower Bridge is an equal opportunity employer and welcomes applications from all qualified individuals. Join our team and help us deliver an exceptional dining experience to our guests!
Job Title: Waiter/Waitress Location: 24 Henrietta Street Employment Type: Full and Part-time Company: Bar Du Champagne on Henrietta About Us: Bar Du Champagne on Henrietta is an upscale and sophisticated establishment dedicated to providing a unique dining and social experience. Nestled in the heart of London Covent Garden, our champagne bar bistro offers an exquisite selection of champagnes, fine wines, Cheese bar, and delectable dishes. We are seeking a poised and enthusiastic Hostess to join our team and contribute to the warm and inviting atmosphere we pride ourselves on. Job Description: Position Overview: As a Waiter/Waitress at Bar Du Champagne on Henrietta, you will play a crucial role in delivering outstanding service to our guests. You will be responsible for taking orders, serving food and beverages, and ensuring that our patrons have a memorable and enjoyable dining experience. Key Responsibilities: A. Customer Service: Provide a warm and welcoming greeting to guests. Assist guests in making menu choices and provide recommendations. Ensure a high level of customer satisfaction through attentive service. B. Order Taking and Serving: Take accurate food and beverage orders from guests. Serve food and drinks promptly and efficiently. Monitor tableware to ensure it meets cleanliness standards. C. Menu Knowledge: Have a comprehensive understanding of the menu, including daily specials. Describe dishes and beverages to guests and answer any questions. Stay informed about ingredient details, preparation methods, and allergen information. D. Team Collaboration: Collaborate with kitchen and bar staff to ensure seamless order delivery. Communicate effectively with colleagues to coordinate service flow. Support team members during busy periods to enhance overall efficiency. E. Upselling and Promotions: Promote additional items such as special desserts, wine pairings, or promotions. Upsell premium menu items and encourage guests to explore the champagne selection. F. Billing and Payment Processing: Present bills to guests and process payments accurately. Handle cash and electronic transactions with diligence. Provide change and receipts promptly. Qualifications: 1. Previous experience as a waiter/waitress in a fine dining or upscale environment is preferred. 2. Excellent customer service and communication skills. 3. Ability to multitask and work efficiently in a fast-paced environment. 4. Knowledge of food and beverage pairings, including champagnes and wines. 5. Exceptional grooming and professional appearance. 6. Ability to work evenings, weekends, and holidays. Education: A high school diploma or equivalent is required. How to Apply: Interested candidates are invited to submit their resumes and cover letters to giuseppe at ift dot company. Please include "Waiter/Waitress Application" in the subject line. We look forward to reviewing your application. Bar Du Champagne on Henrietta is an equal opportunity employer and values diversity in the workplace. We encourage candidates of all backgrounds to apply. Note: This job description is intended as a general guideline and should not be construed as an exhaustive list of all responsibilities, skills, and qualifications required for the position. Additional duties may be assigned as needed.
About Us: is a high-end pizzeria dedicated to delivering an exceptional dining experience with gourmet pizzas crafted from the finest ingredients. We pride ourselves on our warm, inviting atmosphere and impeccable service. Our team is passionate about food, hospitality, and providing a memorable experience for every guest. Job Summary: We are seeking a personable and attentive Waiter/Waitress to join our team. The ideal candidate will have a passion for food and beverage, excellent communication skills, and a dedication to providing outstanding customer service. As a Waiter/Waitress, you will be responsible for ensuring our guests have a delightful dining experience from the moment they arrive until they leave. Responsibilities: Greet and seat guests promptly and courteously. Present menus, answer questions, and make recommendations based on guests' preferences. Take accurate food and drink orders and relay them to the kitchen staff. Serve food and beverages with a high level of professionalism and attention to detail. Monitor guests' dining experiences to ensure satisfaction and address any issues promptly. Prepare tables by setting up linens, silverware, and glasses. Maintain cleanliness and organization of the dining area. Process payments and handle cash or credit transactions. Stay updated on menu items, seasonal offerings, and daily specials. Collaborate with kitchen and bar staff to ensure timely and accurate order delivery. Adhere to all health and safety regulations. Requirements: Previous experience as a waiter/waitress or in a similar role in a high-end dining establishment. Excellent communication and interpersonal skills. Strong attention to detail and ability to multitask in a fast-paced environment. A positive attitude and a passion for providing outstanding customer service. Ability to stand, walk, and carry heavy trays for extended periods. Flexibility to work various shifts, including evenings, weekends, and holidays. Knowledge of food safety and hygiene regulations. Preferred Qualifications: Knowledge of gourmet pizza and Italian cuisine. Experience with point-of-sale (POS) systems. Certification in food safety or customer service. Benefits: Competitive hourly wage plus tips. Opportunities for career advancement. Employee discounts on food and beverages. Training and development programs. Friendly and supportive work environment. Join the family and be part of a team that values excellence, creativity, and a passion for exceptional dining experiences. We look forward to meeting you!
Your Role: The front of house management team is looking for an experienced and dynamic Floor Manager to lead the team and deliver uncompromising hospitality, providing our guests with the finest food and beverages, accompanied by courteous and efficient service to guests throughout their dining experience. Service is always at the forefront so it’s essential for you to be exceptionally welcoming, dynamic and very friendly. Our guests choose us for a memorable experience, and you will be part of making each experience that extra special. Your Rewards: As a Floor Manager we don’t just give you a job you love, we like to reward you for all your commitment and dedication at work, these benefits include: - Highly competitive salary - 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants - 28 day’s holiday allowance - Complimentary breakfast and dinner during shifts - Wagestream - Advance payment service - Cycle to work scheme - 'Refer-a-friend’ cash incentive scheme - Employee of the month rewards - Internal Training and career development - Pension Scheme – including employer contributions - Yearly Staff award ceremony and party Your Requirements: As a Floor Manager we would love you to have: - Experience of at least 2 years working in a Managerial role at a fine dining fast-paced environment will be tested at trial/interview stage - Experience supervising daily shift operations from various departments - Experience supervising large teams - Excellent English language communication skills are required - Flexible availability, working any 5 days a week between Monday - Sunday - Be deeply respectful of diversity and individuality - Take full ownership in your role, fostering entrepreneurial spirit and celebrate initiative-taking - Provide opportunities to grow alongside our ever-evolving company - Ability to maintain and set processes and standards
Job Title: Supervisor for Argentinean Steak House Location: London, United Kingdom Company: Malevo Tower Bridge Job Type: Full-time About Us: Malevo Tower Bridge is a premier dining destination known for its exceptional Argentinean cuisine, welcoming ambiance, and outstanding customer service. We are committed to providing our guests with an unforgettable dining experience. We are currently seeking a dedicated and experienced Supervisor to join our team and help maintain our high standards of quality and service. Job Description: Position Overview: As a Supervisor at Malevo Tower Bridge, you will play a crucial role in overseeing daily operations, ensuring exceptional customer service, and maintaining a positive and efficient work environment. You will be responsible for supervising staff, managing customer satisfaction, and ensuring that our steak house operates smoothly and efficiently. Key Responsibilities: 1. Staff Supervision and Management: - Supervise and support front-of-house and back-of-house staff, ensuring they perform their duties effectively and efficiently. - Manage employee time and attendance. - Provide training, guidance, and ongoing support to team members. - Conduct performance evaluations and provide constructive feedback. 2. Customer Service Excellence: - Ensure all guests receive exceptional service and have a positive dining experience. - Address customer complaints and concerns promptly and professionally. - Monitor dining area and service quality, making adjustments as necessary to maintain high standards. 3. Operations Management: - Oversee daily restaurant operations, including opening and closing procedures. - Ensure compliance with health, safety, and sanitation standards. - Manage inventory levels and coordinate with suppliers to ensure timely delivery of goods. - Assist in maintaining the cleanliness and organisation of the restaurant. 4. Financial Management: - Assist in managing restaurant finances, including cash handling, daily sales reports, and expense tracking. - Monitor and control labor and operational costs to meet budgetary goals. 5. Team Collaboration: - Foster a positive and collaborative work environment. - Communicate effectively with kitchen staff and other team members to ensure seamless operations. - Participate in team meetings and contribute to the continuous improvement of restaurant operations. Qualifications: - Previous supervisory or management experience in a restaurant setting, preferably in a steak house or fine dining environment. - Strong leadership and interpersonal skills. - Excellent customer service and communication skills. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Knowledge of food safety and sanitation regulations. - Proficiency in restaurant management software and point-of-sale (POS) systems. - High school diploma or equivalent; additional education or training in hospitality management is a plus. Benefits: - Competitive salary based on experience. - Paid time holiday. - 50% Employee discounts on dining. - Opportunities for career growth and advancement. How to Apply: Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and experience to this application with the subject line "Supervisor Application – MTB.” We thank all applicants for their interest, but only those selected for an interview will be contacted. Malevo Tower Bridge is an equal opportunity employer and welcomes applications from all qualified individuals. Join our team and help us deliver an exceptional dining experience to our guests!
Dental Receptionist - Private Dental Clinic The Dentist We are a fully private dental clinic that provides exceptional clinical care and an amazing customer experience and are looking for candidates looking to grow as part of a dynamic and hard working and caring team. This is a great opportunity to join a high growth company that can offer excellent career progression and development prospects. What the role involves Opportunity to work full time, clinic is open 8am to 6pm Essential: Dental receptionist experience - at least 6 months Understand the vision and brand message for the practice Front of house and receptionist duties; telephone management including booking and rescheduling appointments Forward planning diaries for clinician, and timely administration including sending welcome emails, collecting consent and medical history forms Processing payments and recording daily takings Opening and closing the practice Completion of cashing up at day end Provide outstanding customer service at all times, deal with patient queries effectively and efficiently Follow all practice systems and procedures Any other ad hoc responsibilities as reasonably requested Benefits Auto enrol pension scheme 20 day holiday allowance plus bank holidays (pro rata) What we need from you Good communication and customer service skills, keeping patient satisfaction in mind Excellent professionalism and relationship building skills Knowledge of dental treatments and procedures especially Invisalign, Whitening, Implants and Oral SUrgery Able to work intuitively and adapt to change Strong work ethic, teamwork ability with an enthusiastic people-first attitude High levels of attention to detail Proficient user of EXACT SOE and Microsoft Office We offer: Full training and Induction process - The Dentist Academy Personal Development Plan - design and implemented with a dedicated mentor A experienced management team to support you A great working environment with a dedicated dental team A career path and structure for you to work towards any other role in clinic Training Manuals and 121 ongoing training and support plan If you have any Questions just let us know and GOOD LUCK! Job Type: Full-time Pay: From £13.00 per hour **Benefits:Employee discountSchedule:**Monday to FridayExperience: Dental receptionist: 1 year (required) Location: In person
Job Title: Reception Manager Company: MAYFIVE Hair Salon Location: Chiswick, London Salary: £14 per hour Schedule: Tuesday: 9:00 AM - 6:00 PM Wednesday: 10:00 AM - 7:00 PM (or OFF) Thursday: 9:30 AM - 7:00 PM Friday: 10:00 AM - 5:00 PM Saturday: 1on1off; 9:00 AM - 5:00 PM About MAYFIVE Hair Salon: MAYFIVE is an upscale hair salon located in the vibrant neighborhood of Chiswick. Renowned for its exceptional service and contemporary styling, MAYFIVE is dedicated to providing clients with an unforgettable salon experience. Job Description: MAYFIVE Hair Salon is seeking a dynamic and organized Reception Manager to join our team. As the first point of contact for our clients, the Reception Manager plays a crucial role in maintaining our salon's reputation for outstanding customer service. This position requires excellent communication skills, attention to detail, and a passion for the beauty industry. Responsibilities: 1.Client Experience: Greet clients warmly and ensure they feel welcome and comfortable throughout their visit. Manage client bookings, appointments, and walk-ins efficiently, using our salon software system. Provide information to clients regarding services, pricing, and availability. Address client inquiries and concerns in a professional and timely manner, ensuring high levels of client satisfaction. 2.Scheduling and Coordination: Coordinate the daily schedule of stylists, ensuring optimal use of time and resources. Manage staff schedules, including breaks and time off, in accordance with salon policies. Communicate effectively with stylists and other staff members to ensure smooth operations and exceptional service delivery. 3.Administrative Duties: Maintain accurate records of client information, bookings, and transactions. Handle cash and card transactions, including processing payments and issuing receipts. Monitor inventory levels of salon products and supplies, and place orders as needed. Assist with general administrative tasks, such as answering phone calls, responding to emails, and maintaining a clean and organized reception area. 4.Team Leadership: Lead by example, demonstrating professionalism, positivity, and a commitment to excellence. Provide guidance and support to reception staff, fostering a collaborative and customer-focused work environment. Conduct regular training sessions to ensure reception staff are equipped with the knowledge and skills needed to deliver exceptional service. Requirements: Previous experience in a customer service or reception role, preferably within the beauty or hospitality industry. Excellent communication and interpersonal skills, with the ability to engage effectively with clients and colleagues. Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks in a fast-paced environment. Proficiency in using salon software systems for booking appointments and managing client information. Flexibility to work a varied schedule, including weekends and evenings. Leadership skills with a positive attitude and a passion for delivering outstanding customer experiences. If you are enthusiastic about the beauty industry and thrive in a fast-paced, client-focused environment, we invite you to join our team at MAYFIVE Hair Salon as our Reception Manager. Apply now to be part of our dynamic team and contribute to the success of our salon!
Job Summary: We are seeking an experienced and dynamic Venue Manager to oversee the day-to-day operations of our club. The ideal candidate will have a strong background in managing nightlife or entertainment venues, excellent leadership skills, and a passion for creating an outstanding customer experience. Financial Benefits: - Competitive base salary with the opportunity to earn additional commission based on club turnover. We strongly believe that our managers hard work should be rewarded; hence the range of salary. Key Responsibilities: 1. Operational Management: - Oversee the daily operations of the club, ensuring smooth and efficient running of all aspects. - Manage staff schedules, ensuring adequate coverage for all shifts. - Coordinate with security, bar staff, performers, and other personnel to maintain a high standard of service. 2. Financial Management: - Monitor and manage budgets, expenses, and revenue targets. - Implement strategies to increase club turnover and profitability. - Handle cash management, including deposits, reconciliations, and financial reporting. 3. Customer Experience: - Ensure a high level of customer satisfaction by addressing complaints and resolving issues promptly. - Maintain a welcoming and enjoyable atmosphere for all customers. 4. Staff Management: - Recruit, train, and supervise staff, ensuring all employees adhere to club policies and standards. - Foster a positive and productive work environment. 5. Compliance and Safety: - Ensure the club operates in compliance with all relevant laws and regulations, including licensing regulations. - Implement and enforce policies and procedures to maintain a safe environment for staff and customers. - Liaise with local authorities and industry bodies as required. 6. Marketing and Promotion: - Plan and oversee special events, themed nights, and promotional activities. Qualifications: - Previous experience in a managerial role within the nightlife, entertainment, or hospitality industry is essential. - Strong leadership and interpersonal skills with the ability to motivate and manage a diverse team. - Excellent organisational and multitasking abilities. - Proficiency in financial management and budgeting. - Strong problem-solving skills and the ability to make quick, effective decisions. - Knowledge of relevant laws and regulations, including licensing. - Exceptional customer service skills and a passion for creating a memorable guest experience. Job Type: Full-time, Permanent Pay: £28,860.00-£44,460.00 per year
Holding Manager- London We're currently seeking a Holding Manager for our stores in London. Whether you're an experienced Assistant Manager or a Junior Store Manager, you could be the ideal candidate for this position. Our vision is to be the world's most iconic Italian gelato artisan. Our mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever growing company who has now expanded worldwide! If you enjoy interacting with people, and have a passion for amazing Italian food, then we would love to hear from you! What you will be doing: Greeting customers into the store as if they are family Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere Lead by example by setting standards within your store Motivate your team to value the quality of our products by upselling to achieve store targets Ensure store compliance with health and safety regulations Monitoring the team that the Steps of Service are being followed, ensuring great customer service is being met with every customer Create business strategies to attract new customers, expand store traffic, and enhance profitability Responsible for the recruitment and development of the team Train and induct new members of the team Being a keyholder of the store, making the daily operations run smooth Monitor inventory levels and order new items Being the point of call for employee relation queries and issues for your store Undertake store administration duties such as managing store budgets, updating financial records and monitoring all controllable costs including payroll What we’re looking for: Outgoing - love speaking to people Friendly - to greet our hungry customers Smiley and bubbly - give a warm welcome Proactive and energetic - there’s always something to do! Share our values - be proud to be part of our team Team player - pitch in on all jobs, at all levels Organised - making sure the store is running smoothly Show initiative - completing tasks without prompting Problem-solving - creating solutions before they become issues Approachable - for our customers, and your team Lead by example - be an asset to your team and other stores too Resilient - react and embed change Good communicator - manage and engage with all team members What you will get: £12 allowance per day when on shift to spend on food and drink Up to 50% off on store products Refer a friend incentive scheme Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period! Seasonal social events Regular competition incentives Pension scheme Reward scheme on Perkbox to spend points on high street and online stores, restaurants, cinemas and more! Employee Assistance Programme - our 24/7 counselling support provider
Speciality Coffee Barista - Coffee Circus Crouch End. We are looking for an fun, experienced barista to join our team based in Crouch End. Candidate must have good knowledge of coffee, have latte art skills and must have great customer service skills. - Based in Crouch End - Approx 40 hours per week - Weekly Pay - Able to work alone and under pressure at times. - Can move up in the company as a Sueprvisor/Assistant Manager
We are looking for a hard-working and energetic Sales Associate who can sell our amazing fresh pasta, in the world's most iconic and luxurious department store, Harrods. What you'll do at Pasta Evangelists: - Ensure the standards with regards to preparation and presentation of the counter are adhered to at all times. - Maintain the highest standard of cleanliness and maintenance of furnishings and equipment. - Treat company property with due care and attention. - Adhere to all company policies and procedures to ensure smooth running of the business. - Ensure you are operating world-class service standards that showcase the brand. - Follow processes and procedures to reduce wastage within the restaurant. - Adhere to cash handling procedures set in place by the company. - Maximize sales opportunities through excellent service and upselling techniques. - Respond to changes in the business as required. - Project a positive and professional image to customers and employees. - Handle all customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily and ensure follow up, ensuring any situations are brought to the attention of Managers. - Develop a culture of actively seeking feedback from customers on a regular basis. - Attend daily briefings and respond to any necessary changes and updates. - Enjoy a professional working relationship with your team, ensuring excellent communication. - Be punctual, always following company absence and lateness procedures if unable to attend work as scheduled. - Support the training of new employees. What we can offer: - Join a dynamic, fast-moving & diverse team - Regular team socials - Prorated 28 days of paid annual leave (inclusive of bank holidays) - Free Pasta Evangelists products - Free Italian lessons - Discounted gym membership - Discount at our counter and restaurant in Harrods - Referral bonus Scheme - Cycle to work scheme
Are you looking for an opportunity to work this summer for an international sunglasses brand? NYS Collection - the American sunglasses brand that operates in over 300 shopping malls across 5 countries, is opening a location in Lakeside shopping centre for this summer. If you have a passion for sales and like to work in a friendly atmosphere, then you might have just found the right place for yourself to work this summer. The successful candidate will take part in the following daily duties: Selling towards daily set targets Opening/closing the store Handling cash/credit card payments Merchandising of the store Cleaning and organising of the store Providing excellent customer service to everyone who approaches What we offer £11.50 per-hour or very high commission on your personal sales – whichever is HIGHER A flexible working pattern Monthly bonus of between £150-£200 (depending on the number of hours worked) 30% staff discount on company’s products. Required Skills Sales and target driven. A passion for fashion. Previous retail sales experience (not a must) Confident and assertive. If you believe this is the new opportunity for you, don't be shy and apply! Please note: this job is only for the period of 20th May to 31st August | Job Type: Full-time / Part Time Thank you & Good Luck! NYS Team
Welcoming customers at the bar area and asking what they need Providing knowledgeable and creative drink recommendations Fulfilling customer drink orders accurately and promptly Keeping the bar stocked by replacing empty bottles and kegs of beer Cleaning the bar, washing glasses and wiping down surfaces Taking cash or card payments from customers Keeping up to date with the latest drink trends Verifying the age and checking the identification of potential customers Waitress/ Waiter Job Duties Welcomes customers when they arrive at a restaurant, cafe, or other eating or drinking establishment Introduces customers to the menu and announces daily or seasonal menu specials Answers questions about menu items, ingredients, and pricing Takes customers' orders for food and drink by writing them on a ticket, entering them into a tablet, or memorizing them Passes customer orders along to kitchen staff for preparation Prepares drinks and serves them to customers Collects food orders from the kitchen, verifies that they are correct, and serves them to customers Ensures that customers are satisfied with their meals and processes orders for additional courses if necessary Removes used dishes, glasses, and flatware from tables Prepares cheques and delivers them to customers Processes cash and credit card payments and returns change to customers if necessary Sets tables with dishes, glasses, and flatware and refills condiments Maintains familiarity with menu items, specials, and restaurant information