Are you a business? Hire communications coordinator candidates in United Kingdom
Aisa Group is an award-winning financial services firm, based in Devizes, Wiltshire delivering bespoke financial advice and portfolio services to provide comprehensive client-focussed solutions. We have Financial Planners and Independent Advisers who follow an ethics-based culture wholly built around our clients tailored needs. Operations Manager Purpose The role holder will have a hands-on role, leading the AISA Financial Planning and OpesFidelio Financial Planning Operations teams to deliver high quality service to all customers, network partners and stakeholders. Role Dimensions The Operations team currently comprises of 12 staff and covers - client service & administration - finance administration - investment analysis - Financial Conduct Authority (FCA) compliance - general office management - liaison with outsource providers, e.g. marketing and IT As business targets are achieved it is expected that the team will grow to support the expanded business. The role holder will report to the senior management of AISA FP. ** This is a hybrid based role with the successful candidate expected to be in the Wiltshire office, full time for the first 3 months, then operate on an agreed combination basis of 3 days per week thereafter.** The office is currently based in Devizes, Wiltshire but plans are in place to look to open an office in Bristol for 2025, which will be part of your role to lead. Role Expectations The role holder has overall responsibility for: · Leading the Operations teams to provide a first-class service to customers and other stakeholders. · Prioritising resources to ensure that the team achieves its agreed objectives. Shaping the Operations function so that it continues to fulfil its objectives as the business grows. · Ensuring that processes are effective, efficient and compliant. · Creating an evolving and best-practice operational structure. · Driving operational excellence, working with the team to identify opportunities to improve processes and deliver excellent customer outcomes. · Ensuring that controls are in place throughout the operations function to ensure that process outputs are accurate and compliant. · Co-ordinating administrative resources and teams. · Working with individuals in the team to develop their contribution to the overall service and delivery. · Leading projects (e.g. implementation of new regulatory requirements) to a successful conclusion meeting time, cost and quality requirements. · Operating the required people processes. · Managing the Operations budget. · Working with the senior management to agree operational objectives and putting plans in place to fulfil these objectives. · Agreeing relevant KPI’s with senior management and ensuring that progress is reported on the agreed frequency. Skills & Experience Required · Previous experience of working in financial services highly preferable. · Previous experience of leading a diverse UK and International team. · Knowledge & understanding of effective operational management techniques. · Excellent communication and influencing skills. · An understanding of the UK and global regulatory frameworks that a financial adviser firm operates within. Qualifications · Level 4 qualification in financial advice recognised by the Financial Conduct Authority (FCA) preferable · additional certifications · previous experience in a similar position in the field Benefits Salary on request dependent on experience 25 days of statutory paid holiday Benefits package to be agreed Aisa Financial Planning is an equal opportunity employer. If you’re ready to make a significant impact with a leading financial services company and are looking to drive your career forward then submit your CV with covering letter
Looking for an Assistant Manager for our Borough Market restaurant. Great team already, and great atmosphere to work. Looking for someone with strong leadership and communication skills, a hands on team player, with excellent customer service.
Experience something different with Urban Pubs and Bars. I am looking for an amazing AGM to join me at Urban Pubs and Bars. With the massive expansion we have this great role available at the iconic Paradise in Kensal Rise If you love what you do, then we want to hear from you, as a role with UP&B could be the next step in your career development, and not just another job as we are opening over 10 new venues over the next 12 months so its an exciting time to join the team. You should have outstanding product knowledge, attention to detail and an ambition to redefine the service industry. Excellent communication skills and passion for hospitality are also essential. Must also have late night experience What’s in it for you? We offer competitive salary packages, cash tips and huge opportunities to progress into bigger roles in the near future. • Career progression • Meals on duty • Full menu/ wine/ barista training • Company trips & incentives • Tips & Service charge • Staff Parties & Events • Great team culture Urban Pubs and Bars is the most progressive and dynamic bar/restaurant company in London. Our vibrant, individually-designed venues across the whole of the city are fast becoming the most talked about brand in London.
JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF THE RESERVATIONS AND EVENT SALES OFFICE MANAGER AT THE MUNICIPAL HOTEL LIVERPOOL MGALLERY What you'll be doing... Reporting to the Revenue Manager, the Reservations and Event Sales Office Manager is responsible for driving room and C&E sales revenue along with the wider commercial team along with achieving agreed targets for the hotel for sales and conversion. Your primary focus will be on developing and maintaining relationships with key clients, identifying new business opportunities and maximising revenue potential. Also, you will be responsible for leading a small team, providing guidance, training and support to ensure the agreed commercial strategy is adhered to. You will also assist with calls, email and online enquiries, carrying out appointments and show rounds as required. A strong background in meetings and events is required for this role. Other duties include; Liaising with the and Operations team and Revenue Manager to ensure business and sales opportunities are maximised and communication links are strong. Co-ordination of sales activities to identify market trends, business trends and seasonal peaks/troughs, along with pricing and competitor analysis. Providing all members of the Reservations & Event Sales Office team, selling strategy and promotions along with tools and training support ensuring professional development. Drive conversion and business sales through site inspection, monitoring rates and the guest booking journey, room inventory and the balancing of systems. Facilitate sales, bookings and promotion of products and services with a proactive approach. Working alongside the Operations team to spot trends from guest feedback and make recommendations for how we can improve the customers experience. Responding to phone calls and emails replying within agreed time frames, managing blocks, forecasting meeting room reservations, and updating the arrival checklist. Managing event and group bookings for a variety of functions adhering to contracts and T’s and C’s. Leading client show rounds and meetings when relating to a group or event to support conversion. REQUIREMENTS A team player, positive and driven in nature. Organised, systematic and sales orientated. Ability to lead a team and drive revenue. Ability to take an active role in the development and execution of a proactive sales approach. Previous Supervisory and Management Skills. Proficient in Opera. Computer Literate. Financial awareness. Hotel and tourism knowledge. 5 star/luxury experience ideal but not essential WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days' holiday for your birthday Flexible shifts and days Discounted car parking Central city location Happy Benefits Pension Free meals on duty saving you over £1000 per year This role is Full Time, 5 days over 7. To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments. #Lifeat RBH £25000 - £35000 per annum Department: Sales About you JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF THE RESERVATIONS AND EVENT SALES OFFICE MANAGER AT THE MUNICIPAL HOTEL LIVERPOOL MGALLERY What you'll be doing... Reporting to the Revenue Manager, the Reservations and Event Sales Office Manager is responsible for driving room and C&E sales revenue along with the wider commercial team along with achieving agreed targets for the hotel for sales and conversion. Your primary focus will be on developing and maintaining relationships with key clients, identifying new business opportunities and maximising revenue potential. Also, you will be responsible for leading a small team, providing guidance, training and support to ensure the agreed commercial strategy is adhered to. You will also assist with calls, email and online enquiries, carrying out appointments and show rounds as required. A strong background in meetings and events is required for this role. Other duties include; Liaising with the and Operations team and Revenue Manager to ensure business and sales opportunities are maximised and communication links are strong. Co-ordination of sales activities to identify market trends, business trends and seasonal peaks/troughs, along with pricing and competitor analysis. Providing all members of the Reservations & Event Sales Office team, selling strategy and promotions along with tools and training support ensuring professional development. Drive conversion and business sales through site inspection, monitoring rates and the guest booking journey, room inventory and the balancing of systems. Facilitate sales, bookings and promotion of products and services with a proactive approach. Working alongside the Operations team to spot trends from guest feedback and make recommendations for how we can improve the customers experience. Responding to phone calls and emails replying within agreed time frames, managing blocks, forecasting meeting room reservations, and updating the arrival checklist. Managing event and group bookings for a variety of functions adhering to contracts and T’s and C’s. Leading client show rounds and meetings when relating to a group or event to support conversion. REQUIREMENTS A team player, positive and driven in nature. Organised, systematic and sales orientated. Ability to lead a team and drive revenue. Ability to take an active role in the development and execution of a proactive sales approach. Previous Supervisory and Management Skills. Proficient in Opera. Computer Literate. Financial awareness. Hotel and tourism knowledge. 5 star/luxury experience ideal but not essential WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days' holiday for your birthday Flexible shifts and days Discounted car parking Central city location Happy Benefits Pension Free meals on duty saving you over £1000 per year This role is Full Time, 5 days over 7. To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us #Lifeat RBH Language required: English. The company RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotelowners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
Manages the day to day aspect of the Pasta Evangelists Kitchen. Oversees all aspects of the Pasta Evangelists business through creating a culture to be proud of, making sure that Food/Health and Safety regulations are complied, coaching and supporting, motivating and engaging all employees. Has responsibility for achieving above average results. Opening hours: from 10.00am to 2.00am from Monday to Sunday What you'll do at Pasta Evangelists: - Attend meetings when required. - Embrace and embed new changes in PE systems and processes. - Training the new starters according to the company guidelines. - Coaching and supporting team members in their development. Highlights high performing individuals. - Track team absences and report them to your Area Manager/Deputy Area Manager. - Make sure all statutory and company Health, Safety and Food Hygiene regulations are complied and take corrective actions if required. - Help to create a customer focused environment. - Manage and report all customer complaints (including the food poisoning and Foreign body allegation) in line with company policy. - Implement the lead from the front mindset and set a clear example of Product quality for all to follow. - Consistently seek to maximise the products available at all times, increasing sales and customer satisfaction. - Clear communication of Sales Goals, striving to consistently exceed sales targets. - Train the team on all new products enabling them to drive sales. - Maximise the profitability of the Kitchen by understanding and controlling all kitchen costs (e.g. labour, food). - Review all daily paperwork to ensure compliance and report to the Area Manager/Deputy Area Manager where necessary. Who you are: - You’ve worked in a fast-paced kitchen or food retail environment before and understand how priorities can quickly change. - You have experience of managing a diverse workforce. - You are customer-focused, and enjoy interacting with customers. - You don’t turn a blind eye to issues….. you jump on them and have a desire to solve them! - You have a strong desire to fight for the product quality and will go the extra mile to deliver a strong customer experience. - You are hugely detailed oriented and don’t ever cut corners - You love working in a team and helping to manage other chefs in the kitchen! - You can clearly communicate both verbally and in writing - ... A pasta lover! What we can offer: - £13.5 per hour - £14.5 per hour from midnight onwards. - Monthly bonus according to site performance - Join a dynamic, fast-moving & diverse team - Regular team socials as well as occasional trips to ‘il bel paese’ - Free Pasta Evangelists products - Free Italian and English lessons - Discounted gym membership - Cycle to work scheme - Development Opportunities - you can grow inside the business
Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Job Description The Lounge Supervisor at Heathrow Airport will focus on the Front of House operation whilst the Lounge is open and liaise with the kitchen to ensure all the required standards are met at all times. They will also support all management areas of the operations too when required. Also, the Lounge Supervisor will be expected to be part of the FB service delivery and attend to passengers as part of the attendant team. Managing the rostering for all catering staff (including kitchen staff) Managing time sheets/payroll management Ordering of food and drinks and sundries through Do & Co ordering system. Liaising with the Lounge Manager and Supervisors Liaising with laundry regarding Lounge linen Ordering cleaning supplies Performance management and training of all staff Investigating customer complaints Completing daily audits and maintaining stock control Ensuring food temperature is adhered to as per H &S regulations Qualifications Minimum 3 years experience as a Supervisor in hospitality industry Excellent communication skills The ability to demonstrate great team work Lead by example - in attitude, work ethic and appearance Flexibility in regards to your work availability is essential, as the Lounge operates 7 days a week, including evenings, weekends and public holidays. Right to work in the UK Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £15.00 per hour Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
We are looking for a passionate and ambitious front of house team member who is ready to start any time soon in our Pizza Restaurant located in Richmond . If you are looking for an exciting and friendly place to work don't hesitate to apply by sending your CV, we require: -good customer service -good command of English -high standard of personal grooming -communication and teamwork skills All applicants must be eligible to live and work in the UK.
Deputy General Manager - Award Winning Pub, Bar and Restaurant Group - Quality - London City Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled Deputy General Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business. Nestled in the heart of the square mile, Juno Rooms is a vibrant and playful escape from the hustle and bustle of the City. A beautifully designed space contrasts exotic jungle patterns against bright neon lights. Unwind with one of our signature cocktails underneath a cascading blossom tree or share a selection of expertly curated small plates with friends around an intimate booth. Juno is the perfect venue for after work drinks. As the evening flows, the lights dim and the volume grows as our eclectic DJs soundtrack a night to remember. Our versatile spaces are ideal for bespoke events, from business meetings in our private hanging-garden boardroom, to full-scale parties in our exclusive basement space complete with island bar and secluded booths. The Role As Deputy General Manager you will support the General Manager in all aspects of running the venue as if it were your own business. Be business savvy and demonstrate great commercial acumen. Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. You will be given the opportunity to train, personally develop and progress your career as the company continues to grow. What we looking for: "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own Be cool, calm and collected, manage pressure with ease, nothing can phase you You’re not precious. We leave our egos at the door and help get stuff done Must have minimum 2 years’ experience as a manager depending on the property being looked at Solid communication and organisational skills, be approachable Superb customer & floor service skills Strong all-round business knowledge from financials to customer satisfaction An entrepreneurial flare Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun Personal License holder beneficial What's in it for me: A competitive salary & bonus scheme Training and development Career progression and promotion opportunities with regular new openings around the corner Get out and about, you automatically get discounts across all our pubs, bars and restaurants The opportunity to make strategic decisions within your business – take ownership and Be Fearless Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere 28 days holiday Goes without saying, but we’ll feed you during your shift Employee Assistance Programme (EAP) Good people know good people - an awesome referral scheme Access your Wages anytime through Wagestream Birthdays are for celebrating, so have the day off on us Cycle to work scheme Interested in hearing more, get in touch so we can arrange to meet up and show you around
Job description We are looking for a passionate, experienced, Assistant coffee shop supervisor. You will be passionate about hospitality and customer services. You will be fully flexible with your hours, a hands on, driven, energetic leader. You will have experience in a similar, busy coffee shop/cafe environment. You will oversee daily operations of the shop, ensuring smooth and efficient workflow. You will manage a team of employees, providing guidance, training, and support. You will coordinate and schedule staff shifts to ensure adequate coverage. You will monitor inventory levels and place orders for supplies as needed. You will maintain cleanliness and organization of the shop. You will ensure compliance with food safety and sanitation regulations. You will work with suppliers to maintain quality standards. You will handle customer inquiries, complaints, and feedback in a professional manner You will Implement strategies to increase sales and improve customer satisfaction Experience - 2-3 years Previous experience in a similar coffee shop environment - Strong knowledge of food production and preparation techniques - Familiarity with coffee and preferably tea - Excellent team management and leadership skills - Ability to prioritize tasks and manage time effectively - Knowledge of food safety regulations and best practices - Strong communication and interpersonal skills Job Type: Full-time
Mamma Dough is a family-friendly Sourdough Pizza restaurant chain with locations throughout South London. Our restaurants specialize in serving authentic, Neapolitan-style sourdough pizza made with fresh, locally sourced ingredients. We pride ourselves on using traditional techniques to create the perfect sourdough and combining them with unique and innovative toppings to create special and delicious pizzas. Our restaurants are warm and welcoming, and we strive to create a relaxed and comfortable atmosphere for our customers. We offer a casual dining experience, great for families and groups of friends, and we take great care to ensure that our customers leave feeling satisfied and happy. Mamma Dough is a company committed to sustainability and environmental protection. We work closely with local farmers and suppliers to source the freshest ingredients possible, reducing our environmental impact and supporting our local community. We are a growing company that values hard work, creativity, and innovation. We believe that our employees are our greatest asset, and we offer a supportive and collaborative work environment where everyone has the opportunity to grow and develop their skills. If you're looking for a fun, challenging, and rewarding work environment, we welcome you to join the Mamma Dough family! Mamma Dough restaurants are seeking a highly skilled and motivated Duty Manager to join our team in London. Responsibilities: - Ensure that the venue is opened and closed down with great attention to detail - Hold keys for the venue to open and close the building - Ensure both kitchen and front of house teams are following company specs - Assist the General Manager in maintaining stock levels by ordering what is needed to deliver full menu - Assist the General Manager in controlling costs, management of team and upkeep of government food/H&S guidelines - Ensure your working environment is set up optimally for yourself and your team - Be organised and work with the other team members and management team to complete duties - Assist the General Manager with keeping a high level of Health & Safety and Food Safety standards at work - Help to create an inclusive and fun team within a dynamic environment - Deliver fun but professional service ensure guest satisfaction is of the upmost importance - Assist with handling deliveries with Deliveroo and collections - Requirements: - Previous experience as a key holder is desirable - Strong interpersonal skills and a positive attitude. - Ability to manage teams effectively - Ability to multitask and thrive in a fast-paced environment. - A keen eye for detail and a passion for providing exceptional customer service. - Flexibility to work evenings, weekends, and holidays as needed. Benefits - 28 days holiday - 50% meals any time for you and four friends at any one of our Mamma Doughs - Job progression - Great work-life balance - Company parties - FREE pizza on shift - If you have the leadership skills, creativity, and ambition to take on this exciting position and work with the best, then please submit your CV and cover letter to us today.
NEW OPENING!! We are seeking an experienced and dedicated Restaurant Assistant General Manager to join our team. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and maintaining high standards of food quality and cleanliness. You will work closely with the General Manager to oversee staff, manage inventory, uphold quality standards, and drive profitability. Responsibilities: - Manage and supervise all aspects of the restaurant's operations. - Ensure compliance with health and safety regulations and maintain a clean and sanitary environment. - Motivate team members, provide feedback, and address any performance issues promptly. - Develop and implement strategies to maximize revenue and minimize costs - Assist training staff members to provide excellent service and achieve performance goals - Monitor inventory levels and order supplies as needed - Handle customer complaints and resolve issues in a timely manner - Oversee the scheduling of staff to ensure adequate coverage during peak hours - Maintain strong relationships with vendors, suppliers, and other business partners Experience: - Previous experience in a managerial role within the restaurant industry is required - Strong knowledge of food production techniques, culinary trends, and industry best practices - Proven ability to effectively manage a team and drive performance - Excellent communication and interpersonal skills - Ability to work in a fast-paced environment while maintaining attention to detail - Familiarity with restaurant software systems for inventory management, scheduling, etc. - Knowledge of bartending techniques is a plus If you are interested, please get in touch. Job Type: Full-time Benefits: Company pension Discounted or free food Employee discount Sick pay Experience: Supervising experience: 3 years (required) Restaurant management: 2 years (preferred) Bar management: 1 year (preferred) Hospitality: 3 years (required) Customer service: 1 year (preferred)
Job Introduction You’re a person who’s good with people and you’ve got ambitions for your career. Here’s an opportunity not to miss. This is a job where with every passing day you get to learn and grow as a leader, And if you impress, the role’s the perfect stepping stone to a General Manager position in our expanding UK business. We’ll task you with directing and supervising the team in the fast-paced setting of a Pizza Hut Delivery operation. The biggest part of the role is motivating the team to turn the orders around, keep the customers happy and maximise those all important profits. The Ideal Candidate Here’s what we’re looking for Proven experience within a fast paced customer service setting. Experience of coaching, supporting or supervising team members/peers. Excellent IT, communication, planning, organising and time management skills. High standards and pride in your work. Eligibility to live and work in the UK. About The Company Life Unboxed at Pizza Hut Life Unboxed is our promise to our people. At Pizza Hut Delivery you can make friends, have fun and become your best. You can look forward to world class training and a culture that celebrates achievements. There’s also plenty of potential to progress your career – the next step is General Manager and then there’s further to climb if you’re ambitious.
We seek an individual who embodies passion, resilience, enthusiasm, motivation, outcome orientation, a commitment to continuous improvement, and forward-thinking. The ideal candidate will be Ofsted registered and possess at least 2 years of managerial experience within the last 5 years in a children's residential care setting. PERSON SPECIFICATION ESSENTIAL Have a minimum of 2 years' experience of managing an Ofsted children’s home. Experience of working in a Management Role within a children’s residential care setting Have an QCF Level 3 Diploma for the Children's and Young People's Workforce or QCF Level 5 Diploma in Leadership for Health and Social Care or equivalent qualification in Children and Young People's Services or willingness to work towards. Physically fit Proven ability to lead staff teams and line management experience, including supervisions. Excellent communication skills, both verbal and written. Calm, approachable manner, adaptable and non-judgemental. Knowledge of Child Protection & Safeguarding. You're passionate and hold a strong belief in insuring that children and young people should have equal opportunities, a voice that should be heard. Sound knowledge and understanding of Children Homes regulation including Quality Standards 2015, The Children’s Homes (Amendment) Regulations 2011, Care Standards Act 2000, Ofsted and related legislation, and policies and procedures. DESIRABLE NVQ or Diploma Level 5 in Leadership & Management in Residential Children’s Services or equivalent. Social Work Qualification of Equivalent. Any relevant or transferrable skills, such as First Aid trained. Knowledge of the Children Act & Children’s Homes Regulations. Full UK Driving License. DUTIES & RESPONSIBILITIES WILL COMPROMISE OF BUT NOT LIMITED TO: AS A REGISTERED MANAGER YOU WILL: Manage a two-bedroom home, providing a warm and nurturing environment, providing a safe and supportive environment for children and young people. Ensure the home is compliance with regulations by upholding superior standards of care and support for both children, young people, and the staff. Ensure strict adherence to the Children's Home Regulations 2015. Be responsible for the day-to-day operation/management of an Ofsted regulated residential provision. Manage the Residential Home and ensure the efficient operation of the service in accordance with the relevant legislation, procedures, policies, and the Statement of Purpose for the home. Assist and supervise in the continual assessment of the needs of the children and young people and to identify and prepare specific development plans to ensure the most appropriate service provision. Help with a thorough staff training and development plan so that the service has all the skills and expertise needed to support young people effectively. Ensure all staff consistently display professional ethics and behaviour. They will lead the coordination of service provision and serve as a central source of support, advice, and coaching for all staff. Take charge of safeguarding and advocating for individual rights, ensuring high-quality care that is devoid of oppression and where differences are embraced and respected. WHAT WE WILL ASSIST YOU WITH: Recruiting your staff team to help you establish a family-like environment where children and young people receive genuine support to grow and develop, while ensuring that staff feel welcomed, supported, and valued in fulfilling their roles. Leading your team and investing in their development. Supporting your continuous professional growth. Providing ongoing development programs for managers. We are seeking candidates with demonstrated managerial expertise in a Residential Care Setting, coupled with a fervent dedication to enhancing the lives and prospects of children and young individuals. The position requires an enhanced DBS disclosure, employment background check, satisfactory references, and verification of the right to work in the UK.
Introduction We are excited to announce that we are currently seeking a Supervisor to join our talented operations team at our ice cream shop located at Holland Park. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. There is a progression plan to the role of Store Manager by the end of the year, so the ideal candidate will have the opportunity to prove themselves and aim for the position. About Unico Gelato Unico Gelato is an Italian delicatessen specializing in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Holland Park, Bromley and Lisbon, with a new location in Gloucester Road set to open this upcoming Summer. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. Tasks - Providing high-quality customer service to establish a strong relationship with the local community - Serving Gelato, pastries and coffee ensuring the company’s quality standard - Overseeing daily operations - Supporting the Store manager in creating a strong work ethic within the team, managing and recruiting staff - Teaching new staff members - Attending staff meeting - Maintaining cleanliness - Cleaning Requirements - Previous experience in the food & beverage industry - Flexibility to work during week-ends - Able to collaborate within the team - Willingness to learn - Strong work-ethic - Fluent English speaking Availability - Up to 45 hours / week - Location: 78 Holland Park Avenue, W11 3RB Budget £26,000 per year
Location: Luton Hoo Hotel, Golf & Spa - The Mansion House, Luton LU1 3TQ Duration: 7 Months (Starting Immediately) Hours: 30-40 hours per week (Shift pattern subject to event timings) Description: We are seeking a dedicated and experienced Event Floor Supervisor to join our team at Luton Hoo Hotel, Golf & Spa. This is a temporary position for a period of 7 months, with a minimum commitment of 30 hours and a maximum of 40 hours per week. The shift pattern will be subject to event timings, requiring flexibility and adaptability. Responsibilities: - Supervise and coordinate floor operations to ensure smooth and efficient service. - Manage and support staff, providing guidance and resolving any issues that arise. - Ensure all setups are completed accurately and on time. - Maintain high standards of customer service and ensure guest satisfaction. - Communicate effectively with event planners, hotel management, and staff. - Monitor event timelines and adjust as necessary to meet client needs. Requirements: - Must have the right to work in the UK. - Minimum of 6 months of experience in a supervisory role within the events or hospitality industry. - Fluent in English with excellent communication skills. - Highly flexible and able to adapt to changing schedules and event requirements. - Strong organizational and leadership skills. - Ability to work well under pressure and handle multiple tasks simultaneously. Benefits: - Competitive hourly rate. - Opportunity to work in a dynamic and fast-paced environment. - Gain valuable experience in event management and hospitality. If you are a proactive and experienced professional looking for a challenging and rewarding role, we would love to hear from you.
Supervisor Our Supervisors deliver friendly, efficient customer service and create a warm and welcoming atmosphere to all our customers. As a Supervisor at Beds and Bars you will have the opportunity to supervise, train and motivate others, with the key aim of retaining and attracting new customers. Essential requirements You must: Be eligible or have all necessary documentation in which to be legally employed in the country, which you are based. All Documentation required by any Local/Regional/National certifying or governing bodies in which to operate legally within your units’ country. Have an up to date/active bank account in your own name. Be able to converse Fluently in English. Where live in accommodation is not provided. Have a fixed place of residence and live within a reasonable travelling distance of the unit. Providing a Brilliant Experience for our Customers Always deliver excellent customer service. Deal with customer issues in a professional and helpful manner. Keep up to date with current promotions and new products and inform staff. Make customers aware of offers in our units. Maintaining Controls and Standards Serve and present beverages, quickly and efficiently, meeting our standards and specs. Assist in the opening and closing of the unit. Assist in keeping the unit clean and safe. Always adhere to all company policies and procedures and licensing laws. Maintain accurate stock control, including ordering, delivery checks, line checks and wastage. Leading and Developing People Maintain personal knowledge by completing in-house training and attending course. Always engage with your line manager about your own personal and professional development and how Beds and Bars can assist. Achieving Targets and Growing Profits Assist in achieving all financial targets set for the unit. Building a Sustainable and Innovative Business Be involved and contribute at team meetings. Carry out instructions given by the management team and head office. Person Specification Customer focus Be friendly, smiley, sociable and welcoming to our customers, to create a great atmosphere. Remain calm, patient, and polite, if receiving customer feedback. Be helpful and go out of your way to help our customers. Drive Be confident and self-motivated. Demonstrate a passionate commitment to the business. Welcome and embrace change, with a positive attitude. Be able to work unsupervised in a busy environment. Be able to prioritise duties. Personal integrity Be honest and reliable. Be trustworthy and respectful. Be immaculately dressed. Maintain excellent timekeeping and attendance. Be always professional. Teamwork Always be a good team player. Build and maintain good relationships with all team members. Work together with the team to ensure that the pub is the best it can be. Be willing to take on jobs to balance the team workload. Be able to communicate well with people of all levels. Developing self and others Be motivated to learn and develop self. Seek feedback and invest time in personal development. Supervise, train, and develop others. Support, encourage and motivate others. Coach, guide and give feedback to others. Managing change Welcome and embrace change, with a positive attitude. Understand the need for change. Look for opportunity to improve areas of the pub and business. Gaining commitment Communicate clearly to colleagues and customers. Gain commitment of others by using own knowledge. Act as a role model. Perks & Benefits Section: Beds and Bars is an internationally-known travel brand that operates 21 backpacker hostels and 16 bars and pubs across Europe. If you want to work for a business that’s dedicated to building your skills and knowledge of the hospitality industry, then we could be the company for you. Our industry-leading benefits include; 50% off Food and Drink in all of our bars 50% off St Christopher’s Inns accommodation in Europe (and other partners across the world) Industry-recognised training Regular incentives and trips away Employee of the Month, Quarter and Year awards with cash rewards Free mental health support, counselling and care Award-winning company development schemes We love to work hard and play hard, and we’re always on the lookout for the next rising stars in hospitality. If you think you could be a good fit, please do get in touch!
Experienced team leader/ supervisor for a busy sushi delivery- takeaway shop Ensure high hygiene standards and excellent customer service. Monitor and deal with any complaints or customer queries. Lead and motivate FOH and BOH staff. Communicate with suppliers and delivery drivers. Full responsibility of H&S, Food Safety and HACCAP management.
Restaurant Assistant Manager - 32k-34k depending on experience About Us: We are HOP! WE exist to bring the intoxicating colourful high energy and vibrantly delicious street food favourites of Vietnam with a quick service experience, to the masses whilst creating moments of JOY in everything we do - the true Vietnamese way! HOP is more than a Vietnamese restaurant brand, it’s a way of life! Benefits: Paid breaks, free food on shift, extra day of holiday for your birthday, paid training and development and seasonal night out! About the role: We are looking for an energetic and experienced Assistant Manager who will join our HOP family to lead the team in producing and serving delicious food for our guests! New opening in Manchester city center, Market street. If you have a fearless attitude to life, a little free-spirited, full of good vibes and LOVE Vietnamese food then HOP is where it’s at! This role will support the General Manager overseeing the recruitment, training and development of our team members. This position is open to people who have at least 1-year experience in a similar role within hospitality and/or quick service dining. This role is restaurant based and involves working a variety of shift patterns including working weekends and bank holidays. Benefits: Paid breaks, free food on shift, extra day of holiday for your birthday, paid training and development and seasonal night out! Key responsibilities: Manage all aspect of staff recruitment, training and retention Establish and maintain a safe and clean environment Overseeing all H&S protocols and procedures Ensure consistent food standards are delivered Place orders, reviewing invoices Manage stock level and act to minimise cost Prepare and cook our delicious food Essential requirements for the role: Be a leader and a role model and authentically live the HOP brand beliefs Coordinate and monitor the efficiency of our daily, weekly and monthly operations Experience in kitchen quick service Keep up to date with knowledge on our menu range and promotions Treat all colleagues and guests politely and with respect. Qualifications - Previous experience working in a restaurant or kitchen environment - Strong knowledge of food production techniques and culinary principles - Ability to multitask and work in a fast-paced environment - Excellent leadership and communication skills - Knowledge of food safety regulations and procedures - Ability to work well under pressure and meet deadlines - If you are passionate about the culinary arts, have experience in restaurant management, and are looking for an opportunity to lead a dynamic kitchen team, we would love to hear from you. Join our team as an Assistant Manager and help us create memorable dining experiences for our guests. - Please be aware we do handle pork meat in our restaurant. - If you think this position is for you - please apply, and we will get back to you ASAP.
Here at the Britannia - Smok'd we are committed to maintaining high standards and delivering a memorable experience to all our guests. We seek a dedicated and motivated Assistant Manager to join our young and fun team. Job Description: As an Assistant Manager at Britannia - Smok'd, you will play a crucial role in supporting the General Manager in the restaurant's daily operations. You will ensure exceptional service standards, manage staff, and oversee financial operations. This is a fantastic opportunity for someone with strong leadership skills and a passion for the hospitality industry. Key Responsibilities: Assist in managing daily pub operations to ensure smooth and efficient service. Supervise and train staff, fostering a positive and productive work environment. Handle customer inquiries, complaints, and feedback professionally. Oversee financial procedures, including cash handling, inventory management, and sales reporting. Ensure compliance with health and safety regulations. Support the General Manager in achieving sales and profitability targets. Be a role model for the staff members. Requirements: Proven experience in a supervisory or managerial role within the hospitality industry. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to handle high-pressure situations and resolve conflicts effectively. Knowledge of financial procedures and basic accounting principles. Flexibility to work various shifts, including evenings, weekends, and holidays. What We Offer: Competitive hourly wage of £13 plus service charge. Full-time position with opportunities for career growth and development. A supportive and dynamic work environment. Employee discounts and other benefits. If you are passionate about delivering exceptional service and looking for a rewarding career in the hospitality industry, we would love to hear from you!
Job description Duties: Oversee daily clinics operations and ensure smooth functioning Manage salon staff and schedule appointments Provide excellent customer service and address client concerns or complaints Maintain inventory of salon supplies and place orders as needed Handle administrative tasks such as payroll, scheduling, and record keeping Implement and enforce salon policies and procedures Stay updated on industry trends and recommend improvements to enhance the salon experience Skills: Strong organizational skills to manage multiple tasks and priorities effectively Excellent phone etiquette and communication skills to interact with clients and staff Time management skills to ensure efficient use of resources and meet deadlines Ability to lead and motivate a team of salon professionals Knowledge of salon products, services, and industry best practices Note: Previous experience in a similar role or in the beauty industry is preferred. Job Types: Permanent, Apprenticeship, Full-time Benefits: Company pension Gym membership Schedule: Monday to Friday Supplemental pay types: Bonus scheme Commission pay Performance bonus Tips Yearly bonus Education: GCSE or equivalent (preferred) Experience: Retail sales: 1 year (preferred) Supervising experience: 1 year (preferred) Customer service: 1 year (preferred) Retail management: 1 year (preferred) Management: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Ability to Commute: Earl shilton (preferred) Ability to Relocate: Earl shilton: Relocate before starting work (preferred) Work Location: In person
PROPERTY MANAGER Responsibilities: - Tenant Management: - Act as the primary point of contact for tenants. - Handle tenant inquiries, complaints, and issues promptly and professionally. - Facilitate tenant move-ins and move-outs, including inspections and deposit returns. - Ensure lease agreements are properly executed and renewed. - Property Maintenance: - Coordinate and oversee routine maintenance and repairs. - Conduct regular property inspections to ensure compliance with safety standards and regulations. - Manage relationships with contractors and service providers. - Financial Management: - Prepare and manage budgets for property operations. - Collect rent and service charges and follow up on arrears. - Prepare financial reports and provide updates to property owners. - Legal Compliance: - Ensure compliance with all relevant property laws and regulations. - Handle all legal documentation related to property management. - Stay updated on changes in property legislation. - Marketing and Leasing: - Market available properties through various channels. - Conduct viewings and negotiate lease terms. - Prepare marketing materials and advertisements. - Administrative Duties: - Maintain accurate and up-to-date property records. - Prepare and present regular reports to property owners. - Manage property management software and databases. Skills and Qualifications: - Communication: - Excellent verbal and written communication skills. - Ability to handle difficult situations with tact and professionalism. - Organisational Skills: - Strong organisational skills with the ability to multitask. - Effective time management and ability to prioritise tasks. - Problem-Solving: - Proactive approach to identifying and resolving issues. - Strong decision-making skills. - Financial Acumen: - Basic understanding of financial principles and budgeting. - Experience in managing financial records and reporting. - Technical Skills: - Proficiency in property management software and Microsoft Office Suite. - Familiarity with online marketing and property listing platforms. - Knowledge of Legislation: - Thorough understanding of property laws and regulations in the UK. - Ability to stay updated on changes in property management legislation. - Customer Service: - Strong customer service orientation. - Ability to build and maintain positive relationships with tenants and property owners. - Experience: - Previous experience in property management or a related field is preferred. - Knowledge of the local property market is advantageous. Additional Requirements: - Qualifications: - Relevant qualifications in property management, real estate, or a related field are beneficial. - Licensing: - Valid UK driving license. - DBS (Disclosure and Barring Service) check may be required. This job description outlines the primary responsibilities and skills required for the role of a Property Manager based in the UK. The ideal candidate will have a combination of experience, technical skills, and personal attributes that enable them to manage properties efficiently and effectively. Pay rate for the job will be £39,000 - £42,000/per year. Benefits: Company Pension Cycle to work Scheme. Paid Leave on your Birthday Discretionary Bonus
Your Role: The front of house management team is looking for an experienced and dynamic Floor Manager to lead the team and deliver uncompromising hospitality, providing our guests with the finest food and beverages, accompanied by courteous and efficient service to guests throughout their dining experience. Service is always at the forefront so it’s essential for you to be exceptionally welcoming, dynamic and very friendly. Our guests choose us for a memorable experience, and you will be part of making each experience that extra special. Your Rewards: As a Floor Manager we don’t just give you a job you love, we like to reward you for all your commitment and dedication at work, these benefits include: - Highly competitive salary - 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants - 28 day’s holiday allowance - Complimentary breakfast and dinner during shifts - Wagestream - Advance payment service - Cycle to work scheme - 'Refer-a-friend’ cash incentive scheme - Employee of the month rewards - Internal Training and career development - Pension Scheme – including employer contributions - Yearly Staff award ceremony and party Your Requirements: As a Floor Manager we would love you to have: - Experience of at least 2 years working in a Managerial role at a fine dining fast-paced environment will be tested at trial/interview stage - Experience supervising daily shift operations from various departments - Experience supervising large teams - Excellent English language communication skills are required - Flexible availability, working any 5 days a week between Monday - Sunday - Be deeply respectful of diversity and individuality - Take full ownership in your role, fostering entrepreneurial spirit and celebrate initiative-taking - Provide opportunities to grow alongside our ever-evolving company - Ability to maintain and set processes and standards
At Norbury Park all staff are aware of our core values of; care, community, nurture and support which we embed throughout our day-to-day practice and care for the young people/ children in our care. Safeguarding Norbury Park is committed to safeguarding and promotes the welfare of all residents within the setting. We are committed to the promotion of equal opportunities and for all voices to be heard. This post is classed as having the main responsibility and will be one of the main Designated Safeguarding Lead and so will have a high degree of contact with the vulnerable residents and is exempt from the Rehabilitation of Offenders Act 1974. It is therefore subject to an Enhanced disclosure through the Disclosure Barring Service. Role purpose To care for all Young people and Children within the residential home and ensure that they are always safe, well cared for and that you are working collaboratively with these young people to achieve their goals. To assist and lead and management of the team in the smooth running of the home, ensuring that staff are well trained and can appropriately manage the behaviours of the residents and that there are suitable staff ratio’s on shift at all times. Main Duties -Inducting all new staff -Ensuring appropriate paperwork is in place for each resident including; Risk assessments, Care plans, Support plan etc. -Supporting and managing a team -Rota all staff on regular, predictable shift patterns - Aiding the Completion of Quality Assurance Documents - Staff development; arrange training for staff, probations and supervisions - Supporting the QA visits (joint task) - Liaising with external professionals - Attend LAC and other professional meetings - Maintaining the daily write-ups and logs Initial Setup of Norbury Park -Ensure that the residence is registered and compliant with all necessary regulation services. Such as; Ofsted, CQC etc. -Interview and appoint new staff - Assist in the Establishment of a staff team that is appropriately trained to support the young people/children appropriately -Ensure that budgets and staffing are within the allocated amount each month Maintaining Norbury Park -To ensure that the day to day running of the Care Home is smooth and efficient Staffing/ Management -Provide advice, guidance and training to staff where required Safeguarding -Share responsibility of the Designated Safeguarding Lead alongside the Care home managers Communication -Liaise with the manager and the Directors and inform them of any important updates, related to the residents, finance amongst other day to day things. -Weekly and Monthly meetings with the Directors Administration/Organisational -Develop and oversee the implementation of the Director’s strategy within the Company -Keep up to date with legislation and government guidance relating to the work of the Company -To maintain accurate records in accordance with Norbury Park’s requirements -To fulfil the Company’s equal opportunities and safeguarding policy at all times, recognising and respecting the diversity of all who work within the Company. -Any other reasonable duties as requested by the Director of Finances Health and Safety -To be familiar with Health and Safety Regulations, policies and procedures and ensure they are adhered to withing your own area of responsibility. -To be aware of and follow fire policies and procedures, ensuring safety of residents and workers safety and welfare at all times Equality and Diversity -To enforce the zero tolerance policy of all forms of victimisation, discrimination and harassment in the workplace -To be tolerant of differences and use respectful language -Ensure professional standards and boundaries are clear - To treat everyone respectfully The duties and responsibilities above do not represent a full list of those expected of the post holder. It is also recognised that the duties of all posts are subject to change over time. All duties must be carried out in accordance with the Company’s equality and diversity policy, recognising and respecting the diversity of all who live and work at the Company. We reserve the right to amend your duties with notice and where possible we will aim to get your consent. Person Specification- Deputy Care Home Manager Qualifications Essential: -Safer Recruitment Desirable: -Designated Safeguarding Lead, Level 4 -Level 5 Registered Care Home Manager Experience Essential: -At least 2-years experience working with those who have complex needs such as; SEMH, physical aggression, verbal abuse etc. Desirable: -Worked with children from the age of 11-18 Knowledge & Understanding Essential: -Understand that the care home users will always take priority over anything else whilst also recognising and completing essential tasks at the same time. Abilities & Skills Essential: -Good communication skills -Passionate about working with those who have challenging behaviour -Leadership experience Other Desirable: -Hold a UK Driving licence and be willing to get business insurance Job Types: Full-time, Permanent Pay: £37,000.00 per year Benefits: - Additional leave - Company car - Company events - Company pension - On-site parking Schedule: - Monday to Friday - Overtime Supplemental pay types: - Performance bonus Work Location: In person
Assistant Store Manager at The Salad Project: £30,000 per year We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a five store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for exceptional managers to join our team. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Assistant Restaurant Manager | Monday - Friday | 8am-5pm 45 hours per week To lead a team of staff and work hand in hand with the store manager To delegate certain tasks to your supervisors to ensure high standards are maintained To help manage our team members' morale and happiness at work To monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating Ensure and enforce the use of current systems to operate The Salad Project Assist in developing our staff to suit the needs of the store and the business To report any wins or issues to the management team To ensure proper maintenance of the store To celebrate the staff wins! Most importantly, to ensure The Salad Project continues to offer great customer service, great operational service and great tasting, healthy food Expectations | Efficiency, Communication, Energy. Strong leadership skills Ability to steady the ship and prevent issues before they happen Communication skills, knowing when to use a firm hand or a softer approach Positive energy and dedication to the team Strong ability to maintain a clean and hygienic environment, strict controls on all hygiene policies is crucial to the role Ensure service levels are maintained to the standards we expect Experience Requirements | 1 Year Ideally, you will have 1 years’ experience managing a team in a fast-paced environment within the hospitality industry Ability to commit full time A desire to make a career in Hospitality. Let’s grow together! Compensation | £30,000 per year 30 days holiday package (Including bank holidays) Performance based bonus Cycle to work scheme £100 ‘Refer a Friend’ scheme Enhanced parental leave package Enhanced sick day package Free lunch/dinner from The Salad Project while on shift Team social events Opportunities for career progression as the business grows