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Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ’s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Role Summary We are excited to be looking for a brand new team of Inbound Call Centre Agents. Based in our Liverpool City Centre office we provide excellent customer service to our customers all year round. Full training provided and supportive Team Managers to help you along the way. We don’t want you to just give our customers an outstanding first impression, you are the perfect introduction to our long standing commitment to providing exceptional customer service. With the help of a dedicated training team you will be taught everything there is to know about this job as well as receiving ongoing support throughout your career at MyCSP. Core Duties/Responsibilities As an Enquiry Centre Pension Administrator you will be responsible for providing an outstanding, positive and memorable experience to every one of our customers, you will be expected to listen, deliver and care on every single interaction. Handle customer enquires across various channels, including telephone, written correspondence, email, social media, secure messages and web/live chat. Endeavour to provide a seamless and effortless experience to customers when dealing with complex queries. Ensure every time you interact with a customer you are determined to provide the customer with the best possible experience. Have the customer at the heart of everything you do. Be proud of the service that you offer and strive to do everything you can to help – be willing to go the extra mile. Take ownership of issues and see them through to resolution. Communicate in an open and honest way. Treat all customers and colleagues with respect. Treat all customers and colleagues as individuals. Understand that customers have different needs and some are vulnerable. Treat customers fairly. Pay attention and ensure that all requests are acted upon and all details are accurately recorded. Aim to resolve the customer’s query at first point of contact. Recognise when a customer needs to be assisted further by a senior colleague and escalate accordingly. Identify opportunities for improving the customer experience and ensure that you raise these through the customer improvement team evidencing the benefit to both our customers and the business. Have a want to support and mentor new members of staff through, buddying, floor walking and sharing best practice. Be willing to attend and participate in any training that is offered to you, to include up skills, external training and regulatory training. Complete all the necessary regulatory MyCSP learning modules within the stated time-frames and ensure that you apply these to your role. Don’t make false promises – do what you say you will do. Make it your mission to make a first impression that will be a lasting impression. Participate in team huddles. The ability to move and work on a variety of different product offerings Skills, Capabilities and Attributes The successful candidate will demonstrate the following experience, skills and behaviours: Enjoy interacting with people. Care about your customers and colleagues. Has a positive “can-do” attitude. Can demonstrate patience, empathy and compassion when required. Have good listening & communication skills. Have the ability to remain calm and professional in difficult and challenging situations. Can relate to your customers emotional needs. Listen to your customer (their expressions, behaviour and words used) to help identity when your customer is dissatisfied. Can be flexible when required. Reliability. You are a team player. Always striving to do the right thing. Applicants must have resided in UK for at least 5 years Treat people as you expect to be treated yourself. Be human and add a personal touch and ensure you identify every one of your customer’s individual needs. What we offer: 28 days holiday + Bank Holidays Performance related bonus Eye Care Vouchers Life Assurance MyCSP Discount- 7.5% off major retailers Annual Dividend
At Tristar Tech Solutions (based in Welwyn), we believe it's not about your experience or even lack of experience. It's about who you are. In short, we don't mind what your background is or even if you have experience, as long as you can have a good future. We have gradually been building business for the last 20 years and our team of 15 is amazing. They do great work keeping our customers IT maintained so they can do business and do great work. And what we need to do now is just tell other businesses about us. Sales and marketing. Details of how to apply at the bottom. So we need someone to do a mix of sales and marketing. Firstly, follow-up on incoming enquiries because we don't have anyone to do that. Maybe visit these enquiries in person accompanied by one of our technology experts and put together proposals. And secondly, to tell lots of local businesses about us and see if they can use our services. Starting by sending out some letters (very old school but it works!). Follow up on them and speak to some people. And then figure out what else needs to be done to help us do better sales and marketing. Like attending exhibitions, start and run our social media and anything else you can think of. Because while customers love what we do, we don't have a sales and marketing person! We're all techies. What is also important is we have a great team who all get on. We can all trust each other and talk and laugh together. So someone who can come in and add to that would be great. Salary? We don't know. But we're guessing around the £25k - £30k base salary with commission to take you up to £50k once you are hitting target. And we know it takes time to get up to speed and hit targets and are happy for inexperienced people to take their time. Why are we hiring? Our second to last salesperson was with us for 10+ years and he is now retired. After he left, we hired someone who needed to get up to speed and unfortunately, when they started to become successful, they were offered a ton of money by another business and left. And good luck to them because we know that in the tech world, this can happen. There can be a lot of money for the right people. Because in sales / marketing, you can make your own salaries once you start bringing in more sales. Although hopefully, the next person will stay with us and help us build our business over the coming years. And be an integral part of what we do. And I guess this is why we love technology. And our people. Because it's all about the future. Ours and yours. So if you've read all the way to the bottom and not just hit 'apply', just email me directly to apply. I'm Paul.Walker AT TristarTechSolutions DOT co DOT uk. Happy to have an informal conversation to start off with, not a job interview. Just a chat.
We are currently seeking to expand our team with brilliant bartenders like yourself, who have a genuine passion for the art of mixology and a generous spirit towards guests. At The Lock Inn, we value experience in the hospitality industry, but more importantly, we look for individuals who are eager to grow and excel in their craft. Our ideal candidate is someone who shares our enthusiasm for creating exceptional drink experiences and can contribute positively to our team's dynamic. Please feel free to reach out to me directly to learn more about the opportunities available or to schedule a chat. We're excited about the possibility of you bringing your unique skills to the Lock Inn. Duties: - Prepare and serve alcoholic and non-alcoholic beverages to customers - Take customer orders and provide recommendations on drinks - Maintain cleanliness and organization of the bar area - Check identification to ensure legal drinking age - Monitor customer behavior and ensure responsible alcohol consumption - Engage with customers in a friendly and professional manner Experience: - Previous experience as a bartender or in a similar role is preferred - Knowledge of food safety regulations and procedures - Strong hospitality and customer service skills - Familiarity with restaurant operations and procedures - Excellent time management skills to handle multiple tasks simultaneously Requirements: - Must be at least 18 years old - Possess excellent communication and interpersonal skills - Ability to work well under pressure and in a fast-paced environment - Knowledge of different types of alcoholic beverages and their recipes - Ability to stand for long periods of time and lift heavy objects (e.g., kegs) - Willingness to adhere to all food safety regulations and guidelines If you are a team player with a positive attitude, have the ability to multitask, and enjoy creating memorable experiences for customers, we encourage you to apply for this exciting opportunity. Help us create an exceptional dining experience by crafting delicious drinks as our Bartender. Job Types: Full-time, Part-time Salary: £12.00-£14.00 per hour Expected hours: 20 per week Benefits: Company pension Discounted or free food Employee discount Schedule: 10 hour shift 8 hour shift Day shift Holidays Night shift Weekend Supplemental pay types: Bonus scheme Tips Experience: Hospitality: 1 year (required) customer Service: 1 year (required) Bartending: 1 year (required)
Ciao! Santa Maria, the Neapolitan pizza restaurant, is looking for passionate Waiting Staff for our restaurant. We offer salary pay rate We have created an amazing reputation for producing the best Neapolitan Pizzas. We have 4 restaurants in London with plans for a further expansion with possibility of career growth and personal development. We also offer our Waiting Staff: Initial training Ongoing personal growth and development with us 48hours a week/28 paid holidays Free yummy pizzas on shift Pension Scheme Annual Social events and Days out Staff discount when dining in any SantaMaria Employee referral Bonus scheme Team competitions and personal rewards Fun work environment, The Front of House team member we are looking for will: Have previous hospitality experience,we offer full training Be capable of maintaining high health & safety and hygiene standards Able to work in fast-paced and busy environment Understand what custom Salary start from 35000 Job Types: Full-time, Permanent Apply and chat
Location: Remote (United Kingdom) About Us: Novalink Virtual Hub is a leading provider of remote customer service solutions, specialising many different areas of customer service so we have position tailored to everyone. With a partnership with the Arise platform, we offer a unique opportunity for individuals to join our dynamic team of remote agents. At Novalink, we prioritize flexibility, professionalism, and excellence in customer service. Join us and embark on a rewarding journey in the virtual customer service industry. Position Overview: We are seeking passionate and enthusiastic individuals to join our team as Remote Travel Customer Service Agents. In this role, you will provide exceptional customer support to travelers, assisting with inquiries, reservations, and travel-related issues. As a valued member of our team, you will have the opportunity to work remotely, set your own hours, and enjoy biweekly pay. Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, and chat Assist customers with booking flights, hotels, rental cars, and other travel arrangements Resolve customer issues and complaints with empathy and efficiency Provide accurate and detailed information about travel destinations, policies, and procedures Follow company guidelines and procedures to ensure high-quality customer service Participate in training sessions to enhance product knowledge and customer Service. Qualifications: Previous experience in customer service, preferably in the travel industry (WE OFFER TRAINING!) BE 18 AND OVER Be within the United kingdom Have a laptop or desktop computer Can pass a valid background check Excellent communication skills, both written and verbal Strong problem-solving abilities and attention to detail Ability to multitask and work efficiently in a fast-paced environment Proficiency in computer applications and internet navigation High school diploma or equivalent; additional education or training in travel or hospitality is a plus Benefits: Fully remote position with flexible hours Biweekly pay Training available for all agents signing up Opportunity for professional growth and development Supportive and inclusive work environment Join Our Team: If you are passionate about travel and providing exceptional customer service, we want to hear from you! Join Novalink Virtual Hub and become part of our dedicated team of remote agents. Apply now and embark on an exciting career in the virtual customer service industry. Happy applying !!!
We are looking for experienced Waiting staff to join our team in Bar Palazzo. Are you enthusiastic individual and have a passion for customer service excellence? Then drop a message and let’s chat about future possibilities to join our team. 1 year experience as waiter/waitress required. evening availability weekend availability.
Modern European restaurant - Waiter - Full time – Immediate Start £16-£17 per hour + OVERTIME We are recruiting an experienced Waiter for a modern European restaurant in Maida Vale, London. Candidate requirements: • Previous experience of working as a Waiter in a high-end, food led operation is essential • Provide outstanding levels of customer service • Have an open and approachable manner and thrive on interacting with people • Have excellent attention to detail and good knowledge of food and beverages • Be immaculately presented • Excellent command of the English language; both written and spoken • Passion for food and beverage and keeping up to date with latest food trends Candidate Benefits: • Our clients offer a range of benefits to candidates • Continued career development opportunities and a wide range of training programs • 28 days holiday per annum including Bank Holidays • Uniforms provided per role requirement • Generous staff discounts on meals and rooms, including partner properties • Bonus payments for referring friends • Regular staff events Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. To find out more about the roles we are currently recruiting for and have a confidential chat about your next career move please click “Apply” below and a member of our experienced team will be in touch.
The Store is a young and progressive venue with a strong emphasis on team work located in South Croydon. We need full and part time experienced floor staff to join us with immediate start. Salary: £12.50-£14.00 per hour including service charge which is paid fortnightly. This large and historic site has undergone an extensive refurbishment and this is an exciting opportunity to become a core member of the team. Operationally this is a 5 day a week site with brunch offering at weekends and closing at midnight in the week and 1am at weekends. Subsequently there is a wide range of full and part time roles available. Day and evening shifts. The site has in excess of 80 - 100 covers in a casual/laid back environment. We have a great team and are now looking to add to this with experienced bar, and floor staff as we are now moving into a busy period. Our ideal candidate attributes for the floor role would include: Friendly and welcoming personality Be able to work under pressure Quick thinking and used to customer facing roles A positive can do attitude Enjoy the face paced hospitality industry Keen to learn and progress your career within hospitality Great customer service skills In return we can offer you: A competitive fortnightly wage depending on experience (paid Wednesday every 2 weeks) Staff discount Room for progression within the company Holiday allowance An opportunity to be part of a fun and exciting company. We are holding interviews immediately. We have a strong ethos on team building and staff retention so a fun exciting vibe to work in is important to us. Please send a cv and cover letter if you are keen to meet and have a chat and a paid trial shift
Are you an experienced massage therapist, beautician & looking for a change? Or have recently completed your certification that included massage therapies and are now looking to kick start your career? Then My Beauty Basics may be the place for you. Our massage therapies menu include pregnancy massage, full body therapeutic massage for men and women, MLD( Manual lymphatic drainage), back, neck and shoulder massage, aromatherapy. Possibility to add other specialties if you wish to add other types of massages into the menu. We are an established Hair, Beauty, Nails and Laser Clinic in a busy parade of shops at 246, Kingshill Avenue, Hayes, UB4 8BZ. We are looking to expand our team by bringing exceptional tenant and colleagues who love to exceed customers expectations through their services. There will be plenty of opportunities to serve your existing customers ( not an issue if you do not have any yet) from a modern and pleasant environment which is setup to provide a number of related services. Indeed a lot of opportunities to attract new clients too through our strong social media and online presence. We fund all of the advertising and marketing of services in salon, local area and online. Access to our online booking system linked to a mobile app that provides excellent level of customer engagement through Loyalty Scheme and points collection system. We love to encourage continuous professional development through trainings so there will be plenty of opportunities to get trained in new skills and refresh the existing ones. Excellent percentage terms if you wish to work on flexible self employed contract. A great way to not get tied into a fixed salary scheme but be able to grow your earnings your own way. Choose what days, hours you want to work. Work from more than one place if that fits better into the way you want to work. Equally we are happy to discuss if you would rather work on an employee contract. If this little overview of the environment you will be working in sounds good then lets have a detailed chat.
Oshomo is a wonderful vegan ready meal company that focuses on food as medicine. We currently sell our products both online and though a series of weekend market stands in and around London. We are looking to hire between 3-5 fun and motivated individuals to join our sales team representing this very special brand. We currently sell our products both online and though a series of Full training in given on the product and we are looking for chatty confident people as the markets can get quite busy. This is a really fun environment. We are based in Harrow on the Hill and the markets currently are at Queens Park, Primrose Hill, Marylebone, Kensington , West Hampstead and Islington The job includes : Picking up the market equipment and stock in the morning of the market (Harrow) Traveling to the destination market Setting up the stand Chatting to the customers and explaining the products (full training given) Taking payments when products are sold Closing down the stand (takes only five minutes) Returning the stand and left over stock to base (Harrow) Trading hours are 10am - 2pm (with a little bit of set up time and breakdown time each side) It is really helpful if the applicants live in the Harrow area but not essential as they will need to drive to Harrow to pick up the equipment needed. £100 plus commission for a really fun short day. The applicant will need to have his or her own car. Parking is free Congestion charges paid by the company
EXPERIENCED MOBILE VENDING OPERATOR NEEDED TEMPORARILY IN LONDON 3 TO 4 MONTH CONTRACT WHICH STARTS IN MAY We are presently searching for an experienced and motivated individual, ideally located in South or East London, to join our team as a temporary Mobile Vending Operator on a 3 / 4 month contract which starts on the first week of May. Preferably, someone with vending engineering expertise would be highly advantageous and could be considered for a full-time position after the end of the contracted term. - WHAT IS ON OFFER - Salary of £13 per hour - Company electric van provided which can be taken home - Opportunity to work full-time if you have sufficient vending engineering skills - In-house training provided to get you started - - WORK TIMES - 30 hours a week minimum (overtime offered if required) - 7-day operation (Monday – Sunday) - Early 6am start time - - STRICT REQUIREMENTS! - YOU MUST have at least 2 years of vending operator experience with coffee and snack machines - YOU MUST have good communications skills and be well spoken in English - YOU MUST have driving license with less than 6 points - YOU MUST live in the UK and have a legal right to work (NO SPONSORSHIPS) - Vending engineering experience & skill is a big plus but not a requirement - - MAIN DUTIES - Drive to various sites in central and greater London to restock or inspect vending machines efficiently, planning routes and schedules independently while ensuring punctuality and adherence to client needs. - Regularly clean and restock vending machines using our mobile application to check when machine stock is running low. - Program new stock items into machines and replenish van inventory from the stock room, conducting stock takes and reordering supplies as necessary to maintain adequate stock levels for machine restocking. - Provide support for the removal and installation of vending machines at client sites when needed. - Engage confidently with clients on-site, addressing inquiries and concerns promptly while maintaining a customer-focused approach to foster positive relationships. - - HOW TO APPLY If you are interested in the job, then please apply now! Once you do, one of our team members will reach out to chat about the role. Afterward, we'll check your legal right to work in the UK and fill out a questionnaire together. This helps us gather all the necessary details to submit your application to the employer. If your application is short-listed, we will then arrange an interview or a trial shift for you. We can't wait to hear from you!
At our newly opened brunch and breakfast restaurant in North End Rd, Fulham we cook from scratch to provide our customers with the freshest and most delicious breakfast, brunch, and coffee with the highest customer service. For this position, you will focus on providing breakfast and brunch. You will need to love cooking, work well in a team, work efficiently and be able to cope under pressure. You will need to strive to achieve excellent service levels at all times and ensure cleanliness and health and safety is always maintained. Does this sound good to you? If you have these attributes, get in touch and let’s have a chat. **Responsibilities Preparing, cooking and plating up breakfast and brunch to the highest standards Ensure items are delivered on time to the customer for both eat in and takeaway Maintain food and health safety standards at all times Take pride in what you produce and be an advocate for our values **Skills Trained as a chef and passionate about cooking Punctual and flexible. Work alongside other team members in the kitchen and restaurant Team player and willing to help others when required Excellent communication **Job requirements At least 1 year’s demonstrable experience as a chef or breakfast chef Written and verbal English Legally be able to work in the UK Job Types: Full-time Salary: From £11.00 per hour