Customer experience specialist jobs in United Kingdom

We are recruiting for a fluent German and English speaking Client Services Operations Specialist, preferably with SAP Order Management experience to actively manage client accounts. Candidates must have the right to live and work in the UK. Key Activities Your role will involve active management of several client accounts within a specific region, including the set up and amendment of master data, processing orders, shipments, complaints, and queries. You’ll be responsible for storage and organisation of data related to the role, in line with agreed guidelines, to ensure compliance and accuracy. When required, you will also support customers in other regions, with hands-on management of customer purchase orders, tracking, invoicing, filing, and answering general order-related customer queries. Proactive Interaction with both external and internal customers/clients via a variety of mediums will be key to the role. You will liaise and collaborate with other departments within the business including, but not limited to, Commercial Teams and Supply Chain and Logistics, with a view to sharing customer information and facilitating best practice across the business. You will actively participate in cross-functional initiatives and meetings, to help you understand additional customer and business needs Experience required: Experience of SAP Order Management is preferred Fluency, written and spoken German and English are essential Experience of export in either a customer service or logistics background is preferred Competent in the use of Microsoft Office tools Working knowledge of Quality Management Systems and their function and usage in a regulated environment is preferred Business knowledge in relation to finance and distribution process and how this relates to client services Minimum 2 years’ logistics, supply chain or client services experience in a business-to-business environment Experience within the pharmaceutical, medical device or healthcare sectors or heavily regulated environments would be preferred At Recordati we believe in people! Inspired by our purpose - unlocking the full potential of life - we are committed to creating a diverse environment and cultivating a culture of inclusion. We strive to continually lead with our values and beliefs, enabling our employees to bring their whole selves to work and develop their potential. We are proud to be an equal opportunity employer. We recruit, develop and reward without regard to, amongst others, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental ability, race, ethnicity, political or religious belief.

We are seeking a multi skilled Handymen, with broad variety of household job experience to look after a portfolio of AirBNB and HMO properties mainly within South West London. You will be part of a growing team working closely with the Property Maintenance Manager. You will be responsible for completing routine maintenance, undertaking repairs and tackling a range of other practical tasks. You will be expected to love doing this type of role and be versatile, with multiple duties and responsibilities in resolving basic problems: Key Responsibilities: - Carrying out general repairs and maintenance on residential properties to include: - Odd Jobs – hanging pictures, blinds, assembling flat pack, Carpentry – small carpentry works, adjusting doors, fitting locks, boxing in pipes, fixing cupboards, - Plumbing – repairing small leaks, dripping taps installing taps, sinks and toilets, - Installing – appliances - Decorating – painting, fixing cracks in walls, replacing bathroom tiles - Other – replacing toilet seats, tightening door handles, lifting and shifting, property clearance, garden clearance. - Electrical - replacing bulbs, rewiring sockets, installing, doorbells, - Gardening - mowing lawns, trimming hedges, bushes and trees, weeding, repairing fences. - Carrying out pre-tenancy visits, identifying required maintenance and reporting back to Property Management - Carrying out mid-term inspections - Carrying out emergency call outs as required - Help diagnose works where more specialist tradesman required. - Delivering a 5 Star customer experience Requirements: - Handyman: 1 year (required) - Trustworthy, self-driven, hard-working with an eye for detail - Organised with an ability to manage multiple job simultaneously - A good communicator with an understanding of great customer service - Mature, credible, and comfortable in dealing with clients and colleagues alike - A logical, problem solver with a flexible “can do” attitude - Thrives when working under pressure and comfortable working to tight deadlines - A good all-rounder who takes pride in the quality of his/her work - Good basic knowledge of technology, smartphone, camera, email - Clean driving license Job Type: Full-time 40 hours variable (part time considered) Salary: starting from £24k per ann Holiday: 28 days (including Bank holidays) Language: English (required) Licence/Certification: UK Driving Licence: Must have own transport. Benefits: Vehicle subsistence allowance (An allowance for parking & petrol and car maintenance )

We are seeking an experienced Alterations Specialist to join our team. The ideal candidate will have a passion for garment alterations and possess excellent sewing skills to provide high-quality alterations and tailoring services. Duties: - Perform fittings and alterations on various types of garments including dresses, suits, pants, skirts, and more - Take accurate measurements to ensure precise alterations - Sew, hem, stitch, and adjust clothing as per customer requests - Provide expert advice on garment alterations and recommend appropriate modifications - Maintain a clean and organized work area Requirements: - Proven experience as an Alterations Specialist or similar role - Proficient in using sewing machines and other tailoring tools - Strong knowledge of different fabrics and garment construction techniques - Attention to detail and precision in altering garments to meet customer specifications - Excellent communication skills to interact with customers effectively Preferred Skills: - Experience working with bridal or formal wear - Knowledge of pattern-making and draping techniques If you are a skilled Alterations Specialist looking to showcase your talent in a dynamic work environment, we invite you to apply for this exciting opportunity. Job Type: Part-time Pay: £15.00 per hour Expected hours: 16 – 24 per week Sewing: 8+ years (preferred) Work Location: In person

Company Description Ross McKinley Accountants Ltd is a firm of Chartered Certified Accountants based in Rainham. We provide a range of services including Accounting, Auditing, Tax Consultancy, and Financial Management. Our dedicated team is committed to ensuring your satisfaction and success in all your financial needs. Role Description This is a full-time on-site role for a Sales and Marketing Specialist. The Sales and Marketing Specialist will be responsible for day-to-day tasks such as communication with clients, door to door field sales , sales activities, training, and sales management. The role will be located in Rainham. What we need - Excellent communication skills, both verbal and written - Strong customer service skills - Experience in sales - Ability to provide training to team members - Experience in sales management - Knowledge of marketing strategies and techniques - Ability to work well in a team - Relevant qualifications in business or marketing

Are you passionate about the art of crafting authentic Neapolitan pizza? Do you dream of working in one of the oldest and most renowned pizzerias in Naples, which has now expanded its legacy to London and beyond? If so, L'Antica Pizzeria da Michele is looking for a dedicated and skilled Sous Chef to join our growing team in one of our locations in London, Soho or Baker Street. Responsibilities: • As a Sous Chef at L'Antica Pizzeria da Michele, you will be responsible for directing the food preparation process using traditional techniques and high-quality ingredients. • Ensure the consistency of our dishes offerings by following established recipes and methods, maintaining the high standards that our customers have come to expect. • Work closely with the kitchen team to coordinate and streamline pizza production, contributing to the overall success of the restaurant. • Conduct regular quality checks on ingredients and finished products, ensuring that every pizza meets our exacting standards. • Follow health and safety guidelines to maintain a clean and organised workspace, promoting a safe environment for both staff and customers. Requirements: • Proven experience as a Sous Chef, preferably with expertise in Neapolitan-style pizza making. • A genuine love for the art of making pizza and a desire to contribute to the legacy of L'Antica Pizzeria da Michele. • Strong culinary skills, attention to detail, and the ability to work in a fast-paced environment. • Excellent teamwork and communication skills to collaborate effectively with other kitchen staff. • Willingness to adapt to the unique requirements and standards set by L'Antica Pizzeria da Michele. What We Offer: • Competitive salary • Opportunity for career growth within a globally recognised brand • A dynamic and positive work environment • The chance to be part of a culinary legacy and share your passion for pizza on an international stage If you are ready to be a part of the continuing story of L'Antica Pizzeria da Michele, please submit your application. We look forward to welcoming a new member to our team who shares our dedication to delivering an unparalleled pizza experience. About Us: L'Antica Pizzeria da Michele stands as a symbol of tradition and excellence in the world of pizza. With roots dating back to Naples, our pizzeria has earned a reputation for serving some of the finest Neapolitan pizza for generations. We've expanded our presence to London and various other global locations, spreading the authentic taste of Italy to pizza enthusiasts worldwide. — Who are we? In the heart of Naples, the Condurro family began what would become a long history of great pizza producers in 1870. Michele Condurro, Salvatore's son, mastered the family art of pizza making, which he acquired from the legendary Torre Annunziata masters who were professionals in the preparation and kneading of pizza dough, as well as the cooking of pizza. Michele founded his first pizzeria in 1906 on the current location of Ascalesi Hospital, which required the pizzeria to relocate due to construction. The pizzeria was relocated to its current home on Via Cesare Sersale in 1930, which has been named "the sacred temple of pizza" by specialists and journalists... Since then, five generations of master pizza makers have carried on the work of the founder, respecting the tradition and being faithful to Michele’s instructions: there are only two types of Neapolitan Pizza, the “Marinara” and the “Margherita”; and no “junk” should be used in making the pizza that could alter its world-famous genuineness and taste. The secret of Da Michele’s enduring success is in the use of natural ingredients, and of an old, traditional, time-tested method of leavening pizza dough. Job Type: Full-time Pay: £15.00-£18.00 per hour Expected hours: No more than 48 per week Benefits: • Company pension • Discounted or free food • Employee discount Schedule: • Every weekend • Monday to Friday Work Location: In person

We are seeking a versatile and proactive individual to join our team as a Recovery and Roadside Support Specialist with Security Monitoring Responsibilities. In this role, you will be responsible for providing assistance to vehicles in distress, offering towing, roadside repairs, fuel delivery, and other forms of support to stranded drivers. Additionally, you will play a vital role in ensuring the security of our premises by monitoring access and permitting staff to enter and exit as needed. Position Overview for the Breakdown Call Handler & Security Monitoring: As a Breakdown Call Handler, you will play a crucial role in our organisation by delivering exceptional customer service to drivers facing unexpected vehicle breakdowns. You will be responsible for receiving and handling incoming calls from distressed motorists, assessing their situations, and coordinating the dispatch of our service teams to their locations. Your empathetic and efficient response will be vital in ensuring that our customers receive prompt and professional assistance when they need it most. You will be responsible for monitoring and ensuring the security of our facilities through the operation of security systems and surveillance equipment. Your primary duty will involve actively monitoring security cameras and access control systems to detect and deter unauthorised access, theft, vandalism, or other security breaches. Additionally, you will be tasked with responding to security alarms, conducting security checks, and liaising with law enforcement or emergency services when necessary. Key Responsibilities for the Breakdown Call Handler & Security Monitoring: · Receive incoming calls from drivers experiencing breakdowns. · Gather essential information from callers, including location, vehicle details, and the nature of the issue. · Provide reassurance and excellent customer service to ease the driver's concerns. · Assess the urgency of each breakdown situation and prioritize accordingly. · Coordinate with our service teams for efficient dispatch to the customer's location. · Maintain accurate records of calls, actions taken, and service provider details. · Keep customers informed of estimated arrival times and any updates. · Monitor security cameras and access control systems to oversee the entry and exit of staff, visitors, and vehicles. · Proactively identify and respond to security threats or breaches, including unauthorized access attempts, suspicious activities, or security system malfunctions. Qualifications: · Excellent communication skills and a strong customer service orientation. · Ability to remain calm and composed in high-pressure situations. · Empathetic and understanding, with the ability to provide reassurance to distressed callers. · Quick thinking and problem-solving skills. · Basic computer skills for data entry and record-keeping. · Availability to work in shifts, including evenings, weekends, and holidays. · Previous experience in a call centre or customer service role is a plus. · DBS is preferred. Will do one on boarding. What We Offer: · Competitive compensation and benefits package. · Comprehensive training to equip you with the necessary skills and knowledge. · A supportive and collaborative team environment. · Opportunities for growth and career advancement. · The satisfaction of making a difference in the lives of those in need. If you are a compassionate and quick-thinking individual with a passion for helping others, we want to hear from you. Join our team as a Breakdown Call Handler and be the lifeline for drivers in their time of need. If you are Breakdown Call Handler & Security Monitoring and would like to apply for this exciting role with one of the region’s leading employers, make an application via this advert

An exciting opportunity has arisen at 21STUDIO PHOTOLAB.We are looking for a Photo Specialist / Sales Assistant to join our friendly and diverse creative team. Someone who enjoys designing and selling products and can contribute positively in a retail environment. We are currently looking for full time/Part Time applicants. This role will suit those looking to gain knowledge in the photographic printing process, with proven skills using Adobe Photoshop, and those interested in understanding film photography. Training is provided as there is much to learn and experience within the role. You will be working in a fast paced environment with a primary focus on promoting and selling services and merchandise. The ideal candidate: • should have at least 1 year of retail Sales experience • knowledge of analogue photography/digital photography .camera knowledge film/digital .film processing scanning knowledge.knowledge of Adobe Photoshop is essential• should be available to work Full time/Part time • must be living local to Aldgate East area or reliably commute • should have keen interest or background in creative field The successful candidate must: • be able to communicate effectively with customers and colleagues alike • be a quick learner • be someone who enjoys retail, selling and can take on challenging tasks • be a team-player • be able to work under pressure, work to tight deadlines and be able to multi-task. • have a strong command of English You will be responsible for ensuring all customer needs are met whilst working towards achieving daily targets. You must be presentable as you will be representing our brand. Encouraging sales of photographic merchandise, as well as offering a high quality and fast service in taking and printing passport photos, posters, canvases and photo-gifts etc. Other responsibilities shall include: • Film processing • Operating the till • General Housekeeping • Printing and production of our products • restocking and general maintenance of equipment and shop floor Person Specification: • Have a can-do attitude and be customer focused • Excellent attention to detail • Be a confident communicator • Have good time management • Be able to work calmly under pressure in a fast paced environment As a team we support each other in our work to ensure that all needs can be confidently and efficiently met. If this seems like the role for you, do get in touch! Job Types: Full-time, Part-time Salary: From £11.50 per hour • Experience: • Adobe Photoshop: 1 year (required) Work Location: In person

Full job description: Limoz Logli Salon has quickly become known for his undone natural hair colouring technique. Our Chelsea hair salon is expanding and our team of blonde specialist's and colour experts is growing. We are thrilled to announce an exciting opportunity for talented and passionate Senior Hair Stylists and /or Colourists to join our prestigious high-end luxury salon located in the vibrant neighbourhood of Chelsea. If you are renowned for creating stunning hair, an eye for detail, and a dedication to delivering exceptional client experiences, then this is the perfect role for you! Limoz Logli is renowned for its unrivalled commitment to excellence in the hair industry and regularly featured in various high end publications. As a Senior Hair Stylist, you will have the chance to showcase your creativity and elevate your skills while working with a discerning and sophisticated clientele. This is your chance to be part of a dynamic team that is carving its way as one of the top salons in London and exceeds expectations in the world of hair styling. Key Responsibilities: - Provide personalised consultations to understand clients' desires - Be one of the top hairstylists or colourists or both - Stay updated with the latest trends, techniques, and products in the hair industry but understand our brand style and integrity - Build lasting relationships with clients by delivering exceptional customer service and ensuring their satisfaction. - Collaborate with a team of talented professionals to create a welcoming and luxurious salon environment. Requirements: - Proven experience as a Senior Hair Stylist, in a high-end salon or luxury setting. - Proficiency in a variety of hair styling techniques, including cutting, colouring, and styling. - Strong knowledge of hair care products and their application. - Excellent communication and interpersonal skills to provide personalised consultations and build client relationships. - Ability to work in a fast-paced environment while maintaining attention to detail and meeting high-quality standards. - A creative mindset with a passion for staying updated on the latest hair trends and techniques. Join our team and unlock your potential in an environment that fosters growth and creativity. We offer competitive packages, ongoing training and development opportunities, and a supportive team that values collaboration and innovation. If you are ready to showcase your talent and be part of an exceptional salon experience, apply now with your CV and examples of your work. Be a part of our journey to redefine luxury hair.

Overview: We are seeking a skilled and passionate Eyelash Specialist to join our team. As an Eyelash Specialist, you will provide exceptional eyelash extension services to our clients, enhancing their natural beauty and boosting their confidence. This is a great opportunity for individuals who are detail-oriented, have excellent communication skills, and a passion for delivering outstanding customer service. Available shifts: - Mondays, Wednesdays, Fridays and Saturdays. You do not have to work all days but will need to work at least 2 of the above shifts. Opening hours are 11am-8pm on weekdays and 11am-6pm on weekends. Pay: Hourly or commission available. Responsibilities: - Able to apply extensions with perfect isolation (classic, hybrid, volume & mega volume) - Consult with clients to determine their desired lash style and length - Apply individual eyelash extensions using safe and hygienic techniques - Ensure client comfort throughout the application process - Educate clients on proper aftercare and maintenance of their lash extensions - Maintain a clean and organised work area - Adhere to all safety and sanitation guidelines - Provide exceptional customer service to ensure client satisfaction Skills: - Excellent communication skills to effectively interact with clients and understand their needs - Strong customer service skills to provide a positive experience for clients - Proficient in English - Knowledge of brows and other treatments is preferred but not required as training will be provided We are a growing small knit, fun and vibrant team looking for someone that is passionate and eager to learn. We offer monthly target bonuses and seasonal bonuses as well as discounted food options and other company events. Please submit your CV along with your work instagram profile or recent pictures of your work. Please do not send pictures that are not your own as you will need to attend a trade test to showcase your skills. We look forward to hearing from you!