Offres customer service chat à Royaume-Uni

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ’s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Role Summary We are excited to be looking for a brand new team of Inbound Call Centre Agents. Based in our Liverpool City Centre office we provide excellent customer service to our customers all year round. Full training provided and supportive Team Managers to help you along the way. We don’t want you to just give our customers an outstanding first impression, you are the perfect introduction to our long standing commitment to providing exceptional customer service. With the help of a dedicated training team you will be taught everything there is to know about this job as well as receiving ongoing support throughout your career at MyCSP. Core Duties/Responsibilities As an Enquiry Centre Pension Administrator you will be responsible for providing an outstanding, positive and memorable experience to every one of our customers, you will be expected to listen, deliver and care on every single interaction. Handle customer enquires across various channels, including telephone, written correspondence, email, social media, secure messages and web/live chat. Endeavour to provide a seamless and effortless experience to customers when dealing with complex queries. Ensure every time you interact with a customer you are determined to provide the customer with the best possible experience. Have the customer at the heart of everything you do. Be proud of the service that you offer and strive to do everything you can to help – be willing to go the extra mile. Take ownership of issues and see them through to resolution. Communicate in an open and honest way. Treat all customers and colleagues with respect. Treat all customers and colleagues as individuals. Understand that customers have different needs and some are vulnerable. Treat customers fairly. Pay attention and ensure that all requests are acted upon and all details are accurately recorded. Aim to resolve the customer’s query at first point of contact. Recognise when a customer needs to be assisted further by a senior colleague and escalate accordingly. Identify opportunities for improving the customer experience and ensure that you raise these through the customer improvement team evidencing the benefit to both our customers and the business. Have a want to support and mentor new members of staff through, buddying, floor walking and sharing best practice. Be willing to attend and participate in any training that is offered to you, to include up skills, external training and regulatory training. Complete all the necessary regulatory MyCSP learning modules within the stated time-frames and ensure that you apply these to your role. Don’t make false promises – do what you say you will do. Make it your mission to make a first impression that will be a lasting impression. Participate in team huddles. The ability to move and work on a variety of different product offerings Skills, Capabilities and Attributes The successful candidate will demonstrate the following experience, skills and behaviours: Enjoy interacting with people. Care about your customers and colleagues. Has a positive “can-do” attitude. Can demonstrate patience, empathy and compassion when required. Have good listening & communication skills. Have the ability to remain calm and professional in difficult and challenging situations. Can relate to your customers emotional needs. Listen to your customer (their expressions, behaviour and words used) to help identity when your customer is dissatisfied. Can be flexible when required. Reliability. You are a team player. Always striving to do the right thing. Applicants must have resided in UK for at least 5 years Treat people as you expect to be treated yourself. Be human and add a personal touch and ensure you identify every one of your customer’s individual needs. What we offer: 28 days holiday + Bank Holidays Performance related bonus Eye Care Vouchers Life Assurance MyCSP Discount- 7.5% off major retailers Annual Dividend

We are looking for experienced Waiting staff to join our team in Bar Palazzo. Are you enthusiastic individual and have a passion for customer service excellence? Then drop a message and let’s chat about future possibilities to join our team. 1 year experience as waiter/waitress required. evening availability weekend availability.

Modern European restaurant - Waiter - Full time – Immediate Start £16-£17 per hour + OVERTIME We are recruiting an experienced Waiter for a modern European restaurant in Maida Vale, London. Candidate requirements: • Previous experience of working as a Waiter in a high-end, food led operation is essential • Provide outstanding levels of customer service • Have an open and approachable manner and thrive on interacting with people • Have excellent attention to detail and good knowledge of food and beverages • Be immaculately presented • Excellent command of the English language; both written and spoken • Passion for food and beverage and keeping up to date with latest food trends Candidate Benefits: • Our clients offer a range of benefits to candidates • Continued career development opportunities and a wide range of training programs • 28 days holiday per annum including Bank Holidays • Uniforms provided per role requirement • Generous staff discounts on meals and rooms, including partner properties • Bonus payments for referring friends • Regular staff events Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. To find out more about the roles we are currently recruiting for and have a confidential chat about your next career move please click “Apply” below and a member of our experienced team will be in touch.

The Store is a young and progressive venue with a strong emphasis on team work located in South Croydon. We need full and part time experienced floor staff to join us with immediate start. Salary: £12.50-£14.00 per hour including service charge which is paid fortnightly. This large and historic site has undergone an extensive refurbishment and this is an exciting opportunity to become a core member of the team. Operationally this is a 5 day a week site with brunch offering at weekends and closing at midnight in the week and 1am at weekends. Subsequently there is a wide range of full and part time roles available. Day and evening shifts. The site has in excess of 80 - 100 covers in a casual/laid back environment. We have a great team and are now looking to add to this with experienced bar, and floor staff as we are now moving into a busy period. Our ideal candidate attributes for the floor role would include: Friendly and welcoming personality Be able to work under pressure Quick thinking and used to customer facing roles A positive can do attitude Enjoy the face paced hospitality industry Keen to learn and progress your career within hospitality Great customer service skills In return we can offer you: A competitive fortnightly wage depending on experience (paid Wednesday every 2 weeks) Staff discount Room for progression within the company Holiday allowance An opportunity to be part of a fun and exciting company. We are holding interviews immediately. We have a strong ethos on team building and staff retention so a fun exciting vibe to work in is important to us. Please send a cv and cover letter if you are keen to meet and have a chat and a paid trial shift

At our newly opened brunch and breakfast restaurant in North End Rd, Fulham we cook from scratch to provide our customers with the freshest and most delicious breakfast, brunch, and coffee with the highest customer service. For this position, you will focus on providing breakfast and brunch. You will need to love cooking, work well in a team, work efficiently and be able to cope under pressure. You will need to strive to achieve excellent service levels at all times and ensure cleanliness and health and safety is always maintained. Does this sound good to you? If you have these attributes, get in touch and let’s have a chat. **Responsibilities Preparing, cooking and plating up breakfast and brunch to the highest standards Ensure items are delivered on time to the customer for both eat in and takeaway Maintain food and health safety standards at all times Take pride in what you produce and be an advocate for our values **Skills Trained as a chef and passionate about cooking Punctual and flexible. Work alongside other team members in the kitchen and restaurant Team player and willing to help others when required Excellent communication **Job requirements At least 1 year’s demonstrable experience as a chef or breakfast chef Written and verbal English Legally be able to work in the UK Job Types: Full-time Salary: From £11.00 per hour