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Voice Support Engineer At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Voice Support Engineer to join our EMEA Production Service team. This role is located in Manchester, UK and will be working in a hybrid capacity. In this role, you’ll make an impact in the following ways: • Manage all aspects of Voice Projects and Operations, • Support Operations and Project activities on Voice infrastructure including Nice Voice Recordings, • Test circuits and components of malfunctioning unified communications equipment to isolate sources of malfunctions, using network management systems and circuit designs, • Analyse telecommunications systems using structured problem solving and available tools to troubleshoot highly complex systems in a mission-critical environment, identifying root causes, action plans, and impact and resolution plans, • Monitor system performance daily and provide security measures, troubleshooting, and maintenance as needed, • Identify all aspects of communications-related vulnerabilities, increase customer awareness of potential vulnerabilities and impacts on mission execution capability, and provide recommendations to mitigate or eliminate identified vulnerabilities, • Perform day-to-day activities required to manage Voice services, such as design, implementation, and management, including troubleshooting of complex VOIP issues, • Perform testing, provisioning, operations, and emergency response for ongoing VOIP network operations, • Oversee and manage the deployment of upgrades to existing voice, video, and other related systems in a multi-location environment, • Take ownership of projects and complete them on time, • Collaborate with Project Teams including Operations, contract resources, and 3rd Party Vendors, • Advanced knowledge of enterprise multi-cluster design, integrating CUCM, Unity Connections, SME, • Knowledge of Cisco Video and Conferencing solutions – Telepresence, TMS, Webex, • Experience with Nice Perform or Nice Engage, • Oracle SBC design and configuration is a plus, • Experience working in Expressway Edge and CORE, • Understanding of Nice Trading platform, • Advanced level Voice certifications such as CCNA Voice, CCNP, CCIE (Cisco Certifications) are highly desirable, • Understanding of complex Contact Center infrastructure Here’s a few of our recent awards: • America’s Most Innovative Companies, Fortune, 2025, • World’s Most Admired Companies, Fortune 2025 BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Business Unit: CS&O Financial Crime Salary range: £67,200 - £84,000 per annum Location: UK Hybrid – Occasional travel to local hub Contract type: Fixed Term Contract (12 months) Our Team We're on the lookout for an enthusiastic and skilled Senior Project Manager to join our Financial Crime Transformation Programme. We're a dedicated group with a singular focus: Transformed capability to detect and deter Financial Crime.. Our Senior Project Managers benefit from robust support, collaborating with a diverse network of individuals ranging from programme managers, sponsors, senior leaders and more, to talented developers, architects, designers and specialists. If you're passionate about spearheading the delivery of compliant financial crime solutions, this role might be the perfect fit for you! What you’ll be doing • Lead and Manage Projects and Programs: Oversee the planning, execution, and delivery of projects from inception to completion, • Develop comprehensive project plans, including timelines, milestones, and resource allocation, • Work with various tech and business teams to arrive and track the plans, collaborate with key stakeholders, • Collaborate with cross-functional teams, including CIO, operations, risk, audit and owning business units, to ensure project alignment with strategic goals, • Identify, assess, and mitigate project risks to ensure successful project delivery, • Manage project budgets, ensuring cost-effectiveness and alignment with financial objectives, • Ensure all project deliverables meet high-quality standards and comply with regulatory requirements, • Mentor and lead project teams, fostering a culture of collaboration, innovation, and continuous improvement, • Experience in managing complex projects within the banking or financial services sector, • Experience in identifying and managing project risks, • Experience in budget management and financial planning, • Familiarity with project management tools and methodologies, • A passion for moving the bank forward, partnering with business areas to get the best delivery possible every time., • Strong leadership skills with the ability to motivate and manage cross-functional teams, • Superior verbal and written communication skills, with the ability to convey complex information clearly and concisely, • Ability to think strategically and align project objectives with broader business goals, • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more., • Up to five extra paid well-being days per year., • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt., • Market-leading pension., • Free private medical cover, income protection and life assurance. If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team ___ As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Are you a university student looking for a placement year in the tech industry? Want to work somewhere where your ideas matter and you can make a real impact? Start date: Monday 6th July 2026 Length: 12 months Salary: £20,000 Locations: Marlow, Manchester, Birmingham, London, Bristol & South Coast Join our Commercial Internship Programme Our Internship Programme is designed for students like you - curious, driven, and ready to explore the world of technology. Over 12 months you'll gain hands-on experience, lead on real projects, make a genuine impact on our organisation and build skills that will set you apart after graduation. Check out some of our intern blogs via this link via this link to learn more about a placement year at Softcat: ___ About the Commercial Department Technology and innovative solutions remain a top priority for our customers, making it our mission to deliver these through an exceptional go-to-market strategy. Our commercial division comprises various teams and departments dedicated to ensuring that Softcat's offerings and go-to-market approach stay innovative, competitive, and industry-leading. The departments in our Commercial area include Marketing, Vendor Alliances, Cloud Alliances, Multinational, Digital Strategy, Data Strategy, Sustainability and Customer Experience. Our past interns have worked in roles including Customer Experience Intern, Data Visualisation Intern, Data Management Analyst Intern, Marketing Intern and Commercial Operations Intern. As an Intern in the Commercial area you'll be: • Join a specialist team and take on meaningful responsibilities and duties, • Collaborate and engage across departments to deliver top-tier service, • Build key skills such as communication, data skills, prioritisation, organisation and teamwork, • Work with other Softcat Interns on exciting group projects, • Learning about your team and department and how they contribute to Softcat's success What we're looking for: • A current undergraduate University student studying in the UK/Ireland in your penultimate year, from any degree discipline, • Passionate about the tech industry and eager to learn, • An interest in the commercial business area and the departments within this area, • Ability to develop and maintain relationships externally and internally, • The ability to use your own initiative and work independently or as part of a team, • Demonstrate an alignment to our Softcat values & inclusive culture Work in a way that works for you We recognise that life doesn't always fit into a 9-5 every day in the office. That's why we offer: • Hybrid working (3 days in the office, 2 days working from home), • Flexible working hours – flexing the times you start and finish Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. How does our internship recruitment process work? Our process consists of four stages, Application > One-Way Video Interview > Virtual Assessment Centre > Final Stage Panel Interview. Initially we're reviewing you for our Commercial area, assessing your Softcat fit, passion for this area and transferable skills. Once you reach our Assessment Centre's, we'll reveal the roles we have available for this year's placements. You'll then be given the opportunity to highlight your first choice, or we'll align you to where we think you'd make the most impact. You'll then interview specifically for your aligned role at your final stage panel interview. Some key info: • Application closing date: Friday 19th December 2025, • Commercial Assessment Centre Dates: Thursday 5th March 2026 OR Tuesday 10th March (you must be able to attend one of these dates to be considered for this opportunity), • Roles are subject to location which means you may be required to relocate in order to be considered for a position Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at ___

Business Unit: Customer Service & Operations Salary range: £68,400 - £85,500 per annum Location: UK Hybrid – with regular travel to Glasgow or Gosforth Our Team We want to help colleagues build the skills, confidence and cultural alignment they need to deliver brilliant and memorable experiences for our customers. By embedding continuous learning and linking training to real business outcomes, we aim to create a resilient, future ready workforce that underpins our strategy and drives sustainable transformation across Customer Services & Operations. The Capability & Learning Lead sits within the Resource Planning, Optimisation & Operational Excellence centre within our refreshed Shared Service capability and supports the broader team in enabling consistent and more efficient and effective operations . What you’ll be doing • Owning the end-to-end colleague development journey, from induction and onboarding through to in life training, capability uplift and partner alignment., • Designing and delivering engaging programmes that build the skills, confidence and cultural alignment needed to deliver Simply Brilliant Experiences, • Partnering with journey teams and rapid improvement to make sure training translates into sustained performance uplift, linking capability programmes directly to customer outcomes, reducing failure demand and increasing Smile Scores., • Embedding continuous capability development so colleagues stay relevant as customer needs, technology and processes evolve, • Ensuring suppliers and partners are consistently inducted and aligned to Virgin Money’s way of working., • Developing frameworks to measure, evaluate and improve the effectiveness of training and capability programmes, • Leading, coaching and developing a team of training and capability professionals to deliver great outcomes, • Proven experience leading training, learning or capability function in financial services or complex service industries., • Track record of linking learning interventions to measurable business and customer outcomes., • Experience leading multi-disciplinary training teams and influencing senior stakeholders, • Strong understanding of learning and development practices, capability frameworks and performance uplift measurement., • Familiarity with operational excellence, customer experience and transformation contexts., • Experience designing and delivering capability programmes within large scale service or transformation environments, • Experience with digital learning platforms or modern learning technologies that enhance colleague engagement and performance, • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more., • Up to five extra paid well-being days per year., • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt., • Market-leading pension., • Free private medical cover, income protection and life assurance. If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team ___ As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Closing date: 14-10-2025 Customer Team Leader Location: Maison House, Wellington Road, Stockport, SK1 3UA Pay: £13.99 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales. We’re looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you’ll do • Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations, • Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected, • Make sure that the store remains safe, legal, and fully operational, • Manage diligence checks and stock accuracy to make shopping a great experience for our customers, • Support your store manager by deputising when they’re not working and delivering a variety of HR processes, • Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback, • Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community planThis job would suit people who have, • A genuine care for the needs of customers and members, • The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor, • Great people skills, with the ability to build positive relationships with customers and colleagues, • Strong organisational and problem-solving skills, • A desire to learn, grow and develop your leadership skills, • The flexibility to work a range of different shiftsWhy Co-op?, • Full, paid training and dedicated support for your personal development and career progression, • 30% discount on all Co-op products in-store plus 10% discounts on all other brands, • A pension scheme with up to 10% employer contributions, • Wagestream– a money management app giving you access to a percentage of your pay as you earn it, • 36 days of holiday (including bank holidays, pro rata for part time colleagues), • Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations, • 24/7 employee assistance service, • Rotas shared three weeks in advance and accessible on your phone

Experience as a Chef Manager or Senior Chef in a contract catering or similar setting. Chef Manager - Manchester. Chefs, customer assistants, support and office roles: explore our live vacancies today.

Job Description We have an opportunity for a Senior Staff Nurse to join our dedicated Ward team at Fulwood Hall Hospital, located in Preston The role In this role, you will be an integral part of a team who are committed to delivering the highest quality clinical outcomes, where you will be valued for your skills and expertise. You will play a key role within a fast-paced environment where the team will rely on knowledge and experience. What you will bring with you * Registered nursing qualification or equivalent * Registered with the NMC * Experience of working as a Staff Nurse / Senior Staff Nurse in a ward department * Sound written and verbal communication skills * Proven ability to work effectively in a team environment and independently as required * Flexibility and adaptability to meet the changing needs of the business * Demonstrated customer service skills * Demonstrated computer skills * Evidence of continued development (essential) * Private healthcare experience would be an advantage Benefits * 25 Days Leave + Bank Holidays * Buy & Sell Flexi Leave Options * Private Pension where Ramsay will match up to 5% after a qualifying period * Flexible shift patterns available where possible * Enhanced Competitive Parental Leave Policies * Private Medical Cover with option to add partner & dependants * Life Assurance (Death in Service) x3 base salary * Free Training and Development via the Ramsay Academy * Free Parking on site (where possible) * Subsidised staff restaurant (where possible) * Concerts for Carers * Employee Assistance Programme * Cycle2Work scheme available, in partnership with Halfords * The Blue Light Card Scheme About us Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success. We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’. We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid. In the last 12 months our Driving Instructors hourly rates have increased on average by 3 per hour due to the high demand. Additionally, over 70% of our Driving Instructors have waiting lists, some as long as 6 months. There has never been a better time to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver, van driver, LGV driver and bus driver). Finance industry (finance manager, accountant, analysts, supervisor and director). IT industry (IT support, cyber security, web designer, engineers and web developer). Health industry (care assistant, care manager, care trainers, doctors and nurses). Education industry (teacher, teaching assistant, admin officer, personal assistant and lecturer). • Full training is provided and is conducted as local to you as possible., • Not only are our pass rates way above the industry average, but we also refund all of your training fees back when you work with us., • To apply become a Driving Instructor, you must meet the following criteria -Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years, • Have not been banned from driving in the last 4 years, • Have no more than 6 points on your licence.

Senior Technology Manager Location: UK - Remote Salary: £50k - £60k + 15% commission (Up to 30%) + car allowance If you're seeking an opportunity where you can utilise your technical background and commercial skills, this role may be for you. I am working with a UK based distributor of Electronic components who are seeking a Senior Technology Manager to join the team. You'll be supervising a small team for a company that is experiencing a growth and expansion phase, due to their success and reputation, working with cutting edge technology. As Senior Technology Manager, you will be responsible for: • Developing new business with OEMs and Suppliers throughout the UK region., • Conversion of new designs wins / orders into GP., • Providing pre and post sales support to customers., • Holding technical conversations with engineers and technical teams to meet customer requirements., • Accurately present and interpret technical drawings and presentations. As Senior Technology Manager: • A Strong technical understanding of electronic components, with the ability to provide end to end solutions is required., • Electronic engineering degree or equivalent is preferred., • Successful track record in business development and design wins., • Strong knowledge of the electronic component market., • Management or leadership skills preferred. If this opportunity or any other advertised roles are of interest, please contact and apply to Matthew Ho and I’d be glad to discuss these positions with you. Number: 0118 436 3336 Email:

Senior Customer Solutions Engineer (UK, Remote) Pivotal Partners are exclusively partnering with a Series B ($60M) Monitoring as a Code start-up. We’re looking for a Senior Customer Solutions Engineer to help developers ensure application performance and reliability—from pull request to production. In this role, you’ll become an expert in modern monitoring and observability practices, guiding customers through technical evaluations, implementation, and ongoing success. You’ll work closely with engineering teams, collaborate with product and engineering internally, and help improve documentation and processes. What you’ll do • Partner with customers across pre- and post-sales to drive adoption and success, • Lead technical evaluations, demos, and implementations, • Share customer insights with Product and Engineering, • Contribute to documentation, processes, and support when needed What we’re looking for • Strong technical skills (JavaScript/Node.js preferred), • Experience in Solutions Engineering, ideally in dev-tools or SaaS, • Ability to work independently in a remote-first environment, • Strong communication and collaboration skills, • Empathy, curiosity, and customer-focused mindset

Developing and implementing strategies to increase sales and profitability with existing customers and provide support to the current sales team and to channel partner network. Proactively interacting with existing and new customers to expand the customer base, develop customer relationships, troubl

Join United Utilities as a Customer Case Owner | Warrington. You’ll take full ownership of the customer journey—from case creation to completion—ensuring meter exchange and installation targets are met and market data is accurately reflected in both internal and external systems to support bil

Lyell Developments Ltd is a new residential developer looking to deliver some exciting new projects across the Home Counties and Midlands. With a strong financially secured pipeline of ongoing and upcoming developments, we now have a new opportunity for a Senior Materials Buyer to join us from the house building industry sector and to be part of our team. The Role We have an exciting opportunity for an experienced Senior Materials Buyer or someone who has been employed as a Materials Buyer and has the proven skills and ability to step into this new exciting role coming from a housing developer background. You will be part of our new team at our office located near Royston in Hertfordshire and will play a vital role in delivering high-quality, cost-effective developments. As our Buyer, you’ll support procurement across a range of residential projects— located in the Luton, Bedfordshire - Colchester, Essex – Norwich and Leicester areas helping make sure the right materials are in the right place, at the right time, for the right value. This is a hands-on, fast-paced role with lots of variety. You’ll work closely with internal teams and external suppliers to manage orders, resolve queries, and support project schedules. Key Responsibilities • Support the procurement of plant and materials for our residential developments., • Help issue accurate purchase orders and enquiries using our internal systems., • Track requisitions against buying schedules and report delays or issues., • Liaise with suppliers and maintain positive working relationships., • Work with Commercial, Technical, Accounts and Construction teams to align procurement activity with programme needs., • Compiling monthly CVR’s, budget reviews, cost comparisons, replacement orders, waste report and procurement reports, • Help maintain procurement data, compliance checks and invoice reconciliation, • Contribute to new procurement initiatives, including bulk buying and supply chain engagement., • Resolve on-site issues quickly and effectively., • Adhere to our company values – Integrity, Caring and Quality., • Deal with telephone calls to/from suppliers, • Issue drawings to various suppliers for quotations, • You will be responsible for requesting quotations from suppliers for sites to obtain best price, • Assist with invoice and order queries, • Carry out monthly site visits, • Raise office and Sales and Marketing orders, • Rebate Administrative ticking processes where appropriate, • Customer Care orders/tracker Essential Skills, Qualities and Experience • A qualification in procurement, construction, or a related field (or equivalent experience), • Strong organisational skills and attention to detail, • Good MS Office suite & COINS skills and confidence using procurement platforms, • Clear communication skills and a proactive approach to resolving issues, • Commercial awareness and the ability to prioritise under pressure, • A 5+ years proven background in new build housing buying preferable., • Proven ability to manage projects and deliver quality work on time, within budget., • Able to work as part of a team as well as autonomously., • Thorough, with strong attention to detail., • Good knowledge of UK construction materials and suppliers., • Strong Time management skills with an ability to prioritise., • Ability to communicate well with individuals at all levels. Why Join Lyell Developments Ltd? • Our culture is underpinned by our values where we offer the opportunity to make a real and lasting impact. Every person here contributes to delivering sustainable, high-quality homes and shaping vibrant communities across the UK., • As a privately new owned business we have a high-performing and supportive team culture where we look to invest in our people and empower individuals to lead from wherever they stand. Hard-working, driven people will thrive here — and are recognised for what they deliver and how they deliver it., • Competitive salary, pension, car/car allowance, health cover and performance bonus. We reserve the right to close the vacancy earlier than the stated closing date, should we receive sufficient applications. Lyell Developments Ltd is an equal opportunities employer that values diversity and welcomes applications from all suitably qualified persons regardless of their ethnicity, gender, sexual orientation, age, disability, religious practice or any other perceived differences. A copy of our Equal Opportunities Policy is available upon request.

Are you bored with your job? You’re hitting your sales targets and doing well. But there’s something about your role that just isn’t doing it for you anymore. You’re seeking a new challenge, in a company that rewards talent. You’ve built up your own network from successfully selling to life science decision makers, but you’re not truly reaping the value in your current role. You also want more ownership over your role than you're getting, and your say in the bigger picture. In fact, you want your voice to be heard in how the company is run at large. We have the role that you didn’t know you were looking for. Impatient Health is a young, fast-growing company, which is a mix of innovation consultancy and think-tank, with a big mission to challenge the status quo within life sciences. We have some incredible assets – (i) knowing everyone in the industry, (ii) being viewed as trusted and 'independent', (iii) having a well-known CEO who is known as a disruptor. Your role: As we close out our 4th year, it's time to hit the accelerator and take our offering growth to a new level. You'll help take us there. Due to the size and quality of our network - we've already attracted an impressive roster of clients - from disruptive start-ups through to industry giants. We need your help to grow our customer base and expand this market-validated offering to new companies. We've spent the last couple of years crafting and perfecting services across events, research and strategy consulting. You'll cross-sell these product areas and develop your own accounts to grow. You work across the full sales process from lead generation and cold outreach, through to proposal development, negotiation and ultimately winning deals. With that said - this isn't your 'run of the mill' sales job, it won't be purely a numbers game - trotting out the old sales lines. We're looking for someone who is first and foremost a listener. The person who will thrive here is someone who is intellectually curious - who has the confidence to lead a sales engagement with the leadership of a potential client, and who is able to present themselves as a peer - able to give compelling advice on how we can help. As you build up your own clients, you'll naturally expand into account management - become a critical strategic partner to the leadership of clients. You'll immediately be given the independence to represent our company, engaging with senior executives (often c-level) to understand potential client needs and position Impatient Health to help. We're just getting started, with huge potential in our core service areas - if you do well, you'll share in that growth. Your responsibilities: • Lead Generation: identify potential clients and find the best way to start a relationship, • Proposal Development: independently craft winning proposals, • Negotiation & Closing: engage and negotiate with client leaders to strike the best possible deal, • Account Management: form powerful, lasting, relationships with our clients ensuring a long-term repeat business, • Sales Strategy: work with our team internally to craft a strategy to support your efforts, • Be a team player: get stuck in and contribute to Company strategy, channel your inner entrepreneur and contribute to the growth of our business. About you: • Connected. While not a deal-breaker, you ideally come to the team with a network in life sciences., • Tenacious. You don't give up at the first hurdle - you have an inner drive to overcome whatever challenge stands in your way., • Sales-driven. You’l love striking deals - you're driven by targets and motivated by the earning potential of sharing in the rewards. You have a track record that proves this., • Empathetic. People open up to you, and you have a natural listening instinct that guides you to where the real issue lies., • Agile thinker. You have the confidence to think on your feet and you understand how to respond to what you're hearing to best reflect value back to who you're speaking to, • Personable. You're able to quickly win trust and form strong relationships., • Excellent communicator. You have the charisma and confidence to get your point across concisely., • Independent. Able to work independently with minimal supervision. You do better when not micro-managed, and you create your own structure., • Human. You are not putting on a front; you’re always yourself. You know when to ask for help, and you look after yourself. Benefits: ⚖️ Work/Life Balance: We’re all aiming to strike the right work life balance. You'll enter a hybrid role of in-person and remote. You'll get together regularly with our London-based sales team - while still having the flexibility to work remotely. Ultimately: we care more about outcomes than output. We want you to get the job done in the way that works for you. But, are you craving some sun during winter? You'll generally be free to work from wherever you're most productive, as long as you meet your in-person commitments. 📚 Learning Opportunities: Your personal development is our collective future success. In addition to dedicated regular time to progressing your career goals, we also offer 'study leave' for bigger requests - our senior leadership team are here to offer support and guidance for your development. 💙 Culture: Remote-first doesn't need to mean distant - we’re a friendly bunch at Impatient and overcompensate for our lack of office with those get-togethers. We'll make sure you get the face time to form connections with the wider team. 🚀 Mind, Body & Soul: Stipend of £750 a year for wellness. This annual credit can also be used towards professional development, self-care, or an experience that takes you somewhere new. We also provide extra funds for simply going to visit other members of the team! 🧘 Employee Wellbeing: We care deeply about our employee's well-being and that’s why we offer mental health support through a partner mental health service which lets you speak to a therapist anytime you need.

Regional Manager - North West | Location: North West (Field-based across the region) | Salary: Up to £65,000 + Car Allowance + Bonus Industry: Retail - Service-Led & People-Focused We're proud to be working with a fantastic retail business that's growing fast and now looking for a Regional Manager to lead the North West. This is an exciting opportunity to join a well-loved, people-first retailer that puts customers and colleagues at the heart of everything they do. As Regional Manager, you'll lead, support, and inspire a group of stores across the North West. You'll be a hands-on leader, focused on driving commercial results, developing your teams, and ensuring every store delivers an outstanding customer experience. This role is perfect for someone who thrives on balancing sales performance with people leadership. You'll take strategy from head office and turn it into operational success - growing sales, maintaining high standards, and building a culture where colleagues feel valued and motivated. What you'll bring: * Experience at Regional or Area Management level within retail (or a similar service-led industry) * A proven ability to deliver results across sales, service, and people development * Strong leadership skills, with the ability to inspire and coach store managers to perform at their best * Experience managing change and driving improvements across multiple locations Why join? * A retail business with strong values and big growth ambitions * The chance to make a real impact in a key leadership role * A competitive package up to £65,000 + car allowance + bonus If you're a commercially sharp, people-focused leader ready to take on your next challenge as Regional Manager, we'd love to hear from you. BBBH34493

MANCHESTER CITY CENTRE BASED FULL TRAINING PROVIDED GRADUATES WELCOME The Role Are you looking to kickstart your career as a Brand Ambassador? Are you motivated by success, support and full training by industry leaders? If YES then this role may be for you.. As a Seasonal Brand Ambassador, you'll be the face of our brand, engaging with customers, building brand awareness, and driving excitement around our products. This is an entry-level role that offers hands-on experience in marketing, sales and customer service. Responsibilities • Understand client needs and tailor marketing solutions to meet those needs effectively, • Support the sales team in generating leads and maintaining customer relationships., • Build and maintain strong relationships with existing and prospective customers, • Develop leadership and decision-making skills by supervising small teams and managing assigned tasks., • Work closely with senior managers and team members to learn day-to-day operations., • Achieve and exceed annual sales targets and performance KPI’s Benefits • Supportive and collaborative work environment, • Free networking platforms, • Client incentives, • Weekly pay + Performance based bonuses, • Team nights and team incentives, • Opportunities for career progression What we need from you • No prior experience required – this is an entry-level position!, • Strong communication and interpersonal skills., • Passionate about the brand and excited to share it with others., • Outgoing, positive, and confident when speaking with customers., • Able to work in a fast-paced environment and adapt to different situations., • Availability to work during peak seasonal times (summer). No previous experience is required as full training will be provided. If you are a motivated individual that is looking to kick-start your career or just looking for something new in 2025 we would love to hear form you! APPLY TODAY!

TalkTalk is embarking on a large-scale cultural transformation, moving from a Telco to a Techco. To help shape our future, our People and Culture Team requires highly experienced Strategic People and Talent Business Partner with visionary minds to join our transformative journey. These are senior, yet hands-on, high impact and influential roles, requiring proven experience in strategic people partnering, enabling you to help translate our overall people and culture strategy into actionable, business-aligned initiatives, to provide transformational outcomes. As well as playing a critical role within the People and Culture Team, helping shape and deliver our People strategy and services to enhance our colleague and customer experiences, you will be a trusted and credible advisor to our Executive Committee members and their teams. Providing strategic thought leadership and challenge, you will proactively identify and deliver strategic people solutions that drive organisational effectiveness, in key areas such as simplifying our organisation, through effective end to end organisational design, manpower and talent planning. You will also help to power our leaders, acquire and grow our talent and build a high-performance accountable and engaged culture. This requires a strong balance of strategic thinking, business and financial acumen as well as proactive solutions, and data and insight led operational delivery, in anticipating and meeting our ever-changing requirements and ensuring that People considerations are central to every decision; ultimately fuelling our sustainable growth. Key to the role is establishing new and better ways of working for the business with the People team, focused prioritisation, and enabling self-serve capabilities in activities traditionally managed within the team. Required Skills & Experience: Strategic partner • Trusted senior Strategic People and Talent Partner to Executives and their teams, who deeply understand how to translate strategic business priorities into simple, actionable People initiatives that deliver organisational effectiveness, aligned to organisational goals., • Developing strong, credible proactive and valued relationships at all levels, championing inclusion and creating an engaged performance culture enhancing TalkTalk’s reputation., • Elevating leadership impact by shaping & delivering key development initiatives that build capability, drive accountability, and support a high-performance, agile, can-do culture., • Embedding an organisational rhythm where people initiatives are consistently prioritised., • Strategic people leadership, managing legal and reputational risk in a dynamic environment. Identifying, mitigating and escalating people, financial and operational risks, ensuring compliance with legal, regulatory requirements and company policies. Transformation leader • Leading transformation initiatives, guiding leaders through key shifts to ensure smooth transitions, mitigate disruption and embed the right cultural behaviours., • Organisational design expertise, utilising OD tools & methodology to deliver appropriate structures & roles to optimise organisational effectiveness. Talent partner • Executing Talent management strategies that identify and grow the right skills, behaviours and expertise, deepen the succession bench, promote Diversity, Equality Belonging and Inclusion, and ensure TalkTalk attracts, retains, and grows key talent., • Informing and embedding appropriate talent, career development & succession frameworks that empower our people to achieve their goals., • Developing & implementing robust workforce plans, ensuring the right talent capacity is in place at the right time to achieve our goals, carefully considering requirement/impact of contractor/outsourced resources, legal & best practice considerations and future growth. Culture specialist • Embedding performance metrics and frameworks that assess and enhance individual and organisational performance and promote a continuous improvement culture., • Building a positive climate where concerns are addressed and conflicts are resolved in a timely and appropriate manner, in line with our policies, procedures, shared behaviours and values, utilising your proven depth of ER and IR experience., • Driving engagement strategies that enable positive colleague experience. Data-driven & CI • Providing People Team thought leadership, delivering continuous operational excellence, toolset, mindset, and skillset to ensure consistent and timely high-quality support., • Monitoring and analysing business performance, providing insights, regular reporting and recommendations to leaders to improve efficiency and profitability., • Utilising people data, insights and external market trends to inform decision-making, recommended and implement opportunities and measure organisational effectiveness., • Staying updated on industry trends and best practises, advising leaders and proactively updating services to reflect relevant changes in HR legislation and policies. Success Criteria We are looking for candidates who thrive in fast paced, change-oriented environments, are adept at operating strategically and operationally with ease, and bring the following essential criteria: • MCIPD/FCIPD qualified HR professional with a significant portion of prior experience in Strategic Partnering/OE/Talent roles to Executive levels within multiple matrix, fast paced and agile organisations, ideally in product-led, technology environments and with strong understanding and expertise in organisation design., • Strong generalist abilities coupled with experience operating in at least one specialist area across Talent, OD, or People Services leadership., • Passionate about your ongoing CPD you will hold additional certifications such as psychometric assessment, coaching, OD or appropriate change/ agile methodologies., • Strong experience leading organisational & cultural transformation in a programmatic way, guiding people through complex change & op model redesign with positive outcomes., • Demonstrable ability in understanding complex business challenges, translating these to actionable people strategies, and driving impactful solutions for commercial success., • Coaching leaders in creating, transitioning and embedding successful operating models, supporting change and capability development with confidence. Ensuring roles and structures are well defined, scalable & adaptable to support business agility and growth., • Adept at designing and leading enterprise-wide talent strategies, including succession planning, performance management, talent reviews, skills mapping, & workforce planning., • Building workforce agility and flexibility by identifying needs and supporting the design, implementation, and delivery of organisational development to drive cultural change, improving team dynamics, and build capabilities, optimising org effectiveness., • Expertise in managing complex employee relations issues competently and confidently, providing strategic guidance, and fostering a positive employee relations environment., • Simultaneously managing multiple projects successfully delivering impactful results., • Fostering leadership maturity, strategic thinking, positive workplace culture and addressing people issues with authority, credibility & excellence, with minimal handholding., • Constructively building positive, credible and collaborative relationships where listening, consulting, influencing, & proactively communicating is key., • Ensuring all people initiatives deliver cultural change and enterprise-wide success., • Proven ability to articulate complex insights clearly and persuasively, using data to build compelling narratives that influence stakeholders and drive action., • Performance oriented, delivering against organisational goals & tracking business impact., • Championing the TalkTalk culture with passion to drive transformational change. Behaviours and Attributes • Ability to think systemically and translate complex challenges into practical solutions., • Adapt and respond positively to organisational change and ambiguity, making positive use of the opportunity change management creates and demonstrating growth mindset., • A bias for action, laser focussed on timely delivery of milestones and positive outcomes., • High self-awareness, empathy and ability to navigate complex interpersonal dynamics with composure and resilience., • A proactive, problem-solving approach with excellent attention to detail and the ability to drive change effectively, handling unexpected challenges and complexity positively., • A collaborative, curious mindset with a solutions-focus continuous improvement outlook. What We Offer • Flexible hybrid working – with a minimum of 50% office (Manchester) presence to support teamwork and connection, • Collaborative office spaces designed for creative thinking and innovation, • Free on-site parking at our offices, • Generous holiday package – 25 days annual leave, 3 wellbeing days, and your birthday off (plus the option to buy up to 10 more days!), • Private healthcare for all employees, • Competitive pension scheme and performance-related bonus opportunities, • Free broadband for all employees, • Life event gifts – celebrating milestones like marriages and births, • Inclusive employee networks – open to all, supporting peer connection and thought-provoking conversations, • Salary sacrifice scheme – save on dental, gym, and more, • Big retail and leisure discounts, • 3 paid volunteering days a year – because making a difference matters to us too

Store Supervisor – Meri Meri Pop-Up, Notting Hill Location: Meri Meri Pop-Up Store, Notting Hill, London Job Type: Full-Time, Fixed Term (until 9th January 2026) Start Date: Immediate Salary: Competitive, based on experience Do you have a passion for retail, creativity, and leading a small team in a fast-paced, inspiring environment? Meri Meri – the globally loved lifestyle brand known for our whimsical partyware, gifts, and children’s accessories – has opened a magical Pop-Up Store in Notting Hill, and we’re looking for an experienced Store Supervisor to help lead the way! What You’ll Do: • Support the Store Manager in the day-to-day running of the store, • Lead and motivate a small team to deliver exceptional customer service, • Maintain high visual merchandising standards in line with the Meri Meri aesthetic, • Drive sales and meet store targets, • Handle stock management, deliveries, and inventory processes, • Ensure the store is always tidy, welcoming, and aligned with brand values What We’re Looking For: • Experience in a supervisory or senior sales assistant role within a premium retail environment, • A proactive, hands-on approach with a keen eye for detail, • Passion for customer service and the Meri Meri brand, • Excellent communication and problem-solving skills, • Flexible, reliable, and able to work weekends and key trading periods Why Join Us? • Be part of an exciting brand in a beautifully curated pop-up space, • Creative, friendly team culture, • Staff discount and holiday perks, • The opportunity to help build something magical during our busiest and most joyful season To apply, please send your CV and Covering Letter to

Customer Service Account Manager. Collaborate with internal teams such as compliance and support services.

Technical Network have been retained by a market leading intelligent automation and industrial robotics manufacturer who are seeking a Business Development Manager to represent the companies after sales products and services and provides best in class support to customers. Translate customer technic

Become the go-to person in the UK for Quicke parts (sales and support). Minimum 2 years of experience in spare parts sales or customer service roles. As we continue to grow, we're seeking a dynamic, approachable and ambitious Sales Administrator.

Our ideal Catering Assistant will:. Chefs, customer assistants, support and office roles: explore our live vacancies today. Catering Assistant - Manchester.

Customer Communications Testing Analyst The Role We are seeking a detail driven and customer focused Customer Communications Testing Analyst to join our team. You will be responsible for testing and validating customer communications across multiple channels, ensuring messages are clear, accurate, compliant and aligned with our brand values. This is a fantastic opportunity for someone from a CX or UX background who has hands on experience in testing and supporting change activity, with a passion for making a positive impact on how we connect with our customers. Key Responsibilities • Test and review customer communications including letters, emails, SMS and portal messages to ensure clarity, accuracy and compliance, • Work closely with Customer Experience, Operations, Compliance and IT teams to support change initiatives and deliver improvements, • Act as the voice of the customer, ensuring tone, style and content align with our values, • Identify and escalate risks, inconsistencies or errors, working with stakeholders to resolve them, • Keep accurate records of testing outcomes and contribute to the continuous improvement of testing processes About You We are looking for someone who has: • A strong customer experience background with proven experience in testing and change delivery, • Ideally experience within the insurance industry, although we are also open to candidates from other regulated industries with transferable skills, • Excellent attention to detail with strong written and verbal communication skills, • A customer first mindset with the ability to evaluate communications through the eyes of the customer, • Strong organisational skills with the ability to manage multiple tasks and deadlines, • Confidence working independently and collaboratively with cross functional teams What We Offer • Competitive salary and excellent benefits package, • Hybrid working model with travel to your closest office as needed, • Opportunities for professional development and career progression, • A supportive and inclusive workplace culture where your voice matters

Ecommerce Manager (Shopify) - Remote - UK based A high end homeware brand are looking for an Ecommerce Manager to oversee the daily upkeep of their Shopify website. You'll play a key role in maintaining accurate product information, improving website performance, and supporting their digital marketing and customer experience teams. Key Responsibilities: • Maintain and update product listings, descriptions, pricing, and imagery on Shopify, • Ensure all website content aligns with brand standards and is regularly refreshed, • Conduct routine website audits to identify and resolve bugs or performance issues, • Gather and manage product data from internal teams, suppliers, and vendors, • Collaborate with customer service to enhance usability based on feedback, • Support digital marketing with SEO updates and landing page optimization, • Monitor site performance using Google Analytics and recommend improvements, • Work cross-functionally with customer experience, marketing, and content teams What We’re Looking For: • Experience working with Shopify in a similar role, • Strong understanding of SEO best practices and e-commerce platforms, • Proficient with Google Analytics, content management systems, and Microsoft Office, • Excellent communication skills and strong attention to detail, • Comfortable working independently and managing multiple projects, • Experience in homewares, lighting, or retail e-commerce is a plus, • Familiarity with HTML/CSS and CRM tools is beneficial What We Offer: • Competitive salary and opportunities for professional growth, • 28 days annual leave + Bank Holidays + your birthday off, • 25% friends & family discount on all products, • Be part of a successful, growing retail brand with a passion for great design If you're passionate about e-commerce, improving digital experiences, and love the world of homewares, we’d love to hear from you. Apply now!

Job Title: Field Services Engineer – Battery Energy Storage Systems Location: Manchester / Stockport / Travel to different sites About Envision Envision Energy is the only 100% fully integrated OEM for utility-scale energy storage systems. As pioneers in the industry, we manufacture our own cells (AESC), DC storage systems, bi-directional inverters (PCS), transformers, PPC, EMS, and SCADA. We then connect these components seamlessly to construct power plants fuelled by batteries, displacing traditional coal and gas generators. This shift enables sustainable viability for renewable energy sources like solar and wind. About the Role A (BESS) Field Service Engineer assists with the Device research and testing protocols; write battery testing schedules; install production equipment or systems. Data collection, analysis, statistical understanding, writing and following Standard Operating Procedures (SOP's) Prepare contracts, disclosures, applications, procedural documents, and technical reports. Carries out planned and unplanned maintenance. The role will work extensively with other stakeholders within the (BESS) team, including MEP, Development, and Construction to ensure that any factors that impact the effective operation of our BESS assets are understood and actively managed. Regular site visits will be required. Key Responsibilities • Adopting a culture of HSE excellence within both your own team and company., • Develop an Operation and Maintenance function to fulfil our asset management and O&M objectives as our asset base grows., • Ensure to deliver O&M services for BESS assets and develop to ensure effective and efficient delivery of works., • Take responsibility for ensuring that operational and technical escalations are managed in line with regulatory, contractual & commercial obligations., • Troubleshoot operational issues with our O&M service team and technical partners to identify and resolve issues., • Identifying areas of need for improvement and further optimisation of the system to enhance further efficiency., • Assist with phone support and remote diagnostics to customers., • Any other duties as required. Maintain Envision – Energy Storage Systems to a high standard by carrying out annual PPM checks, annual capacity tests and reactive works., • Responsible for always working in a safe manner., • Provide phone support and remote diagnostics to customers., • Keep up to date with any administrative duties such as time sheets, daily vehicle checks and providing daily job logs and reports, describing issues and actions taken during the service trips., • Troubleshoot equipment located at customer sites., • Perform start-up and commissioning services at customer locations (SAT)., • Assist the in-house system engineering group in product development and or project work., • Provide suggestions based on field experiences to improve products., • Prepare and perform customer training at Envision as well as customer facilities (if required), • Initial office location will be closest site to your home., • Company vehicle will be provided after 6 months of training and certification of envision systems, • Pool car will be available with the team for the first period for travelling from site to site as accompanied with specialist team., • The position requires the ability to travel within Great Britain. What We’re Looking For Skills & Qualifications & Experience • H & S knowledge and experience within electrical installation projects (RAMS / SHEQ /CDM), • Previous experience in an Electrical Contracting / Construction environment/Mechanical, • Desirable knowledge of electrical works BS7671 such as renewables, Battery storage Electric Vehicle Charge Pont, PV, Installations etc., • 18th edition of the BS7671 2382-18 EAL /IEE installation regulations., • City and guilds electrical certification level 3 NVQ, 5357 EAL , 2357-13 EAL or equivalent, • ECS card registered with the IEC, • Desirable AP certified ., • Proficient in the use of Microsoft Office Packages, • Able to organize and priorities to meet deadlines., • Excellent written and verbal communication, • Excellent problem solving, • Full UK driving license Personal Attributes • A positive attitude towards Health, Safety, Wellbeing, Environment and Quality Assurance (RAMS/SHEQ/CDM), • Team Player with the ability to impart knowledge and share experience., • Well organised, ability to multitask., • Promotes service excellence and collaborative behaviours for success, in the spirt of teamwork., • The ability to build and maintain customer / client relationships to ensure customers / clients are delighted and future growth opportunities., • Leads by example., • Logical thinker who is adept at problem solving, • Demonstrable approach to self-development and eager to develop and progress your career in a fast-growing company., • Equipped to hit the ground running and deliver results at pace, while maintaining poise., • Curious about new ideas and able to translate them into viable plans., • Resilient and responsive to change., • Strong situational judgement and risk management skills,

Account Manager EMEA Location: Remote – Based in the Netherlands, UK, or Germany Reports to: Chief Revenue Officer Are you a people person with a passion for customer success, account management and a talent for spotting opportunities? Do you thrive in a collaborative, fast-paced environment and enjoy making a real impact? At AIMMS, we are looking for an energetic and driven Account Manager EMEA to join our growing team. About AIMMS AIMMS is a leading platform for supply chain optimization and advanced data analytics, e.g., optimization. Our mission is to bring the power of prescriptive analytics to decision-makers around the world – empowering them to solve complex problems, drive change, and create better outcomes for their organizations and communities. With our technology and team, we help businesses navigate uncertainty and make smarter, data-driven decisions. This is achieved by two product lines: • Prescriptive Analytics Platform (a.k.a. Optimization Tooling – OT) for building custom optimization applications; While the business will evolve and change over time, we stay centered on our 4 core values: Integrity, Care, Open, and Ambition. Your role as an Account Manager EMEA As an Account Manager EMEA at AIMMS, your focus is on building long-term relationships with our existing customers and ensuring they get the most value out of our solutions. You’ll be the go-to person for a portfolio of accounts, working closely with them to understand their needs, support their success, and identify growth opportunities. You’ll collaborate with our presales, marketing, and customer service teams to help clients thrive—and to drive up- and cross-sell efforts across your accounts. You will: • Be the trusted advisor for your portfolio of clients – many of them Fortune 500 companies –, ensuring high levels of satisfaction and engagement, • Proactively identify opportunities for expansion and renewal, • Work closely with presales and marketing to position new solutions and realize up- and cross-selling opportunities, • Build strong internal relationships to drive collaboration and customer-centric thinking, • Maintain a pulse on customer health and take action to mitigate risks early, • Represent the voice of the clients within AIMMS, ensuring their feedback and needs are heard by providing management with reports on customer requirements, problems, interests, competitive activities, and potential for new products and services, • Maintain CRM with up-to-date information and provide management with well-informed forecasts, • Keep abreast of best practices, competitive threats and developments in AIMMS's solution space, • Continuously improve through both company and independent ongoing development and training What we’re looking for • An energetic self starter and go-getter, proactive and hands-on in pursuing customer success and growth, • An enterpreneurial and sociable team player with excellent interpersonal skills who enjoys working together and inspires those around them, • Passionate about customer success, with a natural ability to make clients feel heard, supported, and valued, • Comfortable building relationships across multiple departments and navigating stakeholder dynamics, • At least 6 years of experience in account management or a similar role in an enterprise B2B software environment. Familiarity with supply chain technology, optimization, machine learning, and/or industrial decision-making processes is a key requirement, • Skilled in spotting commercial opportunities and collaborating on sales strategies, • Professional fluency in English; proficiency in German or another widely spoken language is a plus What we offer • A flexible, remote-first role, based in the Netherlands, UK, or Germany, • Regular travel (several days per month) to our headquarters in the Netherlands and to visit clients across Europe, • A dynamic, purpose-driven environment with a supportive and international team, • Plenty of room for personal development, ownership, and making an impact, • A culture that values curiosity, transparency, and collaboration, • A total compensation package that reflects your seniority and impact

Our Vision P\S\L Group is a global organisation dedicated to putting information at the service of medicine. The companies and people of the P\S\L Group aim to improve medical care by serving those who need it, those who provide it and those who seek to improve it. Our primary purpose is to help clients increase the effectiveness of activities pertaining to scientific communication, medical education and product/service marketing. To this end, we want our information services to contribute to the goals we share with our clients, namely: to accelerate the advancement of medicine and help people enjoy better, longer lives. FirstWord belongs to the P\S\L Group and is a leading provider of news and market intelligence to the global pharmaceutical industry. Over 180,000 clients rely on FirstWord to stay well informed every business day. FirstWord is a progressive, fast‑growth company. It sets ambitious targets that it pursues vigorously. The entrepreneurial, opportunity‑focused, customer‑driven culture makes FirstWord a stimulating and enjoyable place in which high achievers develop and thrive. Career development potential, rewards and benefits reflect the quality of people who join the team. Purpose FirstWord Reports FirstWord reports deliver insight, analysis and the latest thinking on important trends and the most challenging issues that our pharmaceutical clients have to exploit and resolve today and in the future. Strong demand and performance, coupled with a rich pipeline of untapped opportunities, have created the need for FirstWord to find more talented individuals to drive home advantage and take its intelligence solutions to the next level. FirstWord Therapy Trends Therapy Trends reports deliver critical and unbiased intelligence derived from in‑depth interviews with the world’s foremost key opinion leaders on the current and future treatment landscapes in major disease areas. Research is focused on the major battlegrounds for market share and answers critical business questions about potential product positioning and competitiveness. Through continuous monitoring and frequent re‑engagement with stakeholders, the Therapy Trends analyst team delivers update bulletins with each report, ensuring insights remain current and relevant. Objective This is an exciting opportunity for an experienced pharmaceutical analyst to become part of a young team charged with taking the FirstWord Therapy Trends brand to the next level. The role of Senior Analyst is hugely significant to the development of Therapy Trends reports. Individuals who achieve success in this position will go on to lead core areas within the disease analysis franchise. This is a hands‑on role, where fast‑changing industry events will demand a rapid response from you. You will have the energy and drive to be first to report on the challenges and opportunities that our clients face on a day‑to‑day basis. What you will do • Own research projects end‑to‑end: identify and prioritise subjects that offer the best opportunities; conduct research, analysis, writing, compilation and release of reports and services; support the development and communication of core product and service value propositions., • Event‑driven analysis: produce timely, accurate analysis when major news or data breaks., • Meet demanding targets: hit research and publishing goals for timing, quality, value and cost., • Build expert networks: recruit, develop and manage a pool of world-renowned KOLs who are a source of original, critical market insights., • Qualitative KOL research: conduct semi‑structured interviews with leading medical KOLs to map current and future treatment algorithms and market segments., • Exploit information networks: use internal and external information and expert networks to develop unique, innovative, market‑leading intelligence services., • Collaborate across the group: work with group companies, business units, teams and colleagues to advance FirstWord Reports’ products and services., • Client feedback loops: establish mechanisms to capture and act on client feedback to refine topics, angles and formats and to drive continuous improvement., • Original thinking: bring fresh topics and perspectives that differentiate Therapy Trends and deliver market‑leading insight and value., • High standards: maintain meticulous attention to detail and pride in work., • Masters, PhD or First‑Class degree in life sciences preferred, and/or experience as an analyst of therapy‑area markets and their future potential., • Highly motivated with a strong desire to reach and exceed targets and a determination to drive performance ever higher., • An exceptional work ethic and a deep‑rooted interest in the pharmaceutical industry and its role in developing diagnoses and treatments of major medical conditions., • Meticulous attention to detail and pride in work., • Excellent written, verbal, numerical and analytical skills., • Qualitative and thematic methods: knowledge and experience of established and new qualitative research methodologies., • GenAI proficiency: using approved tools appropriately, for desk research, data extraction and analysis, thematic analysis, insight generation, outlines, drafting, summarisation and editing., • Proficient in Microsoft Office and Google Workspace., • Resourceful and self‑sufficient; ready to take the initiative; equally comfortable working alone or within a team., • Based in the UK or Western Europe.

Our client, an award-winning SAP partner, are now looking to expand their SAP business across the UK and Europe significantly. This is an exciting opportunity for a motivated SAP PPQM Consultant to join their well-established RunSAP Logistics Team to assist in the support of BAU activities and SAP enhancements across multiple customers. ** Please note, this role may be offered as Hybrid with 1-2 days on site in either locations: London, Newcastle or Outside Glasgow. The client is a remote-first business; this role will require some client visits. Due to the nature of our client’s accounts, Security Clearance is required for this role, so it would be suitable for those able to obtain SC clearance. This role requires a significant focus on Production Planning and Quality Management (PPQM) across multiple customers. Therefore, the successful candidate must be able to demonstrate a high level of understanding around PPQM configuration, incident/problem management, and key operational procedures, supported by an evidenced history of supporting PPQM within SAP. Additionally, you may have experience in related SAP logistics modules such as MM, WM, IM, or EWM. Experience with SAP Fiori, Signavio, or SolMan is an advantage. What you will be doing • Acting as the SME for SAP Production Planning & Quality Management (PPQM)., • Working closely with our varied customer base, providing expert advice and support on SAP configuration and business processes., • Supporting and liaising with client teams to resolve incidents, analyse problems, and deliver enhancements in line with contractual obligations., • Delivering excellent customer service by building strong working relationships with colleagues, as well as internal and external customers., • Supporting delivery of customer change, including:, • Gathering and analysing requirements, defining and validating solutions., • Translating requirements into estimates and functional specifications., • Supporting SAP configuration, ABAP changes, and security requirements., • Developing and executing test plans., • Establishing cutover plans and providing knowledge transfer for ongoing support., • Extensive experience in an SAP PPQM Consultant role., • Excellent knowledge and proven experience in customising and supporting SAP PPQM solutions., • Strong understanding of production planning and quality management processes., • Experience of incident and problem management, functional testing, system integration testing, and defect management., • Strong analytical, problem-solving, and decision-making skills., • Ability to work independently and collaboratively as part of a team., • Strong personal organisation and time management skills, with the ability to manage workload to meet challenging deadlines., • Flexibility to adapt to changing demands and priorities., • S/4HANA experience advantageous.

Our client, an award-winning SAP partner, are now looking to significantly expand their SAP business across the UK and Europe. This is an exciting opportunity for a motivated SAP FICO & PS Consultant to join our well-established RunSAP FICO Team to assist in the support of BAU activities across multiple customers. ** Please note, this role may be offered as Hybrid with 1-2 days on site in either locations: London, Newcastle or Outside Glasgow. The role requires a significant focus on Project Systems (PS) across multiple customers. Therefore, the successful candidate must be able to demonstrate a high level of understanding around PS configuration and key operational procedures, supported with an evidenced history of supporting Project Systems. Additionally, you will have experience in any combination of the following SAP FICO modules: AP/AR, Asset Accounting, Bank Accounting, Cost Centre Accounting, Product Costing, and Profit Centre Accounting. Experience in Treasury Management or Fiori is advantageous. What you will be doing • Work closely with a varied customer base, providing advice and support on SAP FICO configuration and business processes., • Support and liaise with client teams to resolve issues, deliver solutions, and meet contractual obligations., • Deliver excellent customer service, building strong working relationships with colleagues and internal/external customers., • Support delivery of customer change, including:, • Gathering and analysing requirements, defining, validating, and designing solutions., • Translating requirements into estimates and functional specifications, detailing SAP configuration, ABAP changes, and security requirements., • Developing and executing comprehensive test plans., • Establishing implementation and cutover plans and providing ongoing support., • Experience as an SAP FICO Consultant., • Excellent knowledge and proven experience in customizing and developing SAP FICO solutions, including ABAP programming and enhancements., • Strong understanding and experience of FICO-related business processes., • Experience in Functional Unit Testing, System Integration Testing, and defect management., • Strong analytical, problem-solving, and decision-making skills., • Excellent personal organisation and time management skills., • Ability to work independently and as part of a team., • Ability to work at pace, managing workload to meet challenging deadlines., • Flexibility to adapt to changing priorities and demands., • S/4HANA experience advantageous. Our client may offer a comprehensive range of training and career development opportunities, including a structured induction programme, tailored job training, mentoring, and support for relevant professional qualifications. Their environment allows people to grow and harness their careers and skills for long-term success. Apply today to join a growing RunSAP FICO team and contribute to delivering world-class SAP solutions across multiple customers.

Job Title: Integrated Facilities Management (IFM) Director Reporting to: Managing Director, PFM Location Manchester or London - Working pattern - On-site at either Head Office with regional travel Main Purpose Lead the delivery of high-quality, compliant, and customer-focused facilities management services across a diverse portfolio of offices and shopping centres. The role will drive the change from a mixed delivery model to a fully integrated TFM operation, ensuring consistent standards, robust systems and processes, and the effective use of technology. Implement operational change, standardisation, culture development support new business development and continuous improvement initiatives to deliver safe, efficient, and value-for-money services while enhancing the customer experience. Maximise in-house service delivery models, insourcing where necessary to improve quality, control, and cost efficiency. With our strategy around retail we will need the ideal candidate to have some experience in shopping centres. Overview of Duties Provide operational leadership for the delivery of Integrated Facilities Management (IFM) services across a large, multi-site portfolio. Overseeing the integration of directly delivered and contract-managed services, maximising in-house delivery models where these offer quality, control, or cost benefits, and embedding consistent operating standards, systems, and processes. Champion customer service, compliance, and innovation, leveraging technology such as CAFM to enhance efficiency and transparency, while building and developing a high-performing operational team. Key Responsibilities Operational Change Management & Service Mobilisation • Lead the transition to a consistent, integrated FM operating model, optimising directly delivered and contract-managed services, • Drive the maximisation of in-house delivery models, identifying opportunities to insource services where this delivers strategic, operational, or commercial benefits, • Embed a culture of continuous improvement and service excellence across all FM operations, • Lead a multi-year transformation programme to re-architect FM service delivery models across the business, • Drive insourcing/outsourcing strategies to optimise cost, quality, and control, including re-engineering supply chain models, • Lead workforce upskilling to ensure future capability in integrated FM delivery Increase revenues and profitability • Identify internal and external opportunities for revenue growth increasing profitability, • Support the development of new service offerings for PFM to increase attractiveness to new markets and increase profitability Standards, Systems & Processes • Define, implement, and maintain consistent operating standards across all sites, aligned to statutory requirements, industry best practice, and company policy, • Embed sustainability and ESG considerations into all FM standards and processes, including energy efficiency, waste reduction, responsible procurement, and carbon reduction initiatives, ensuring alignment with Praxis’ wider EST strategy, • Work with the Praxis Senior Leadership Team to agree, develop, implement and embed standardised FM processes, procedures, and performance frameworks to ensure industry-leading, consistent levels of delivery Technology & CAFM Utilisation • Hold core accountability for CAFM and FM technology implementation – full lifecycle rollout experience must be evidenced as an essential requirement, • Oversee the selection, implementation, and optimisation of FM technology platforms, including CAFM and mobile workforce management tools, • Ensure data accuracy, robust performance reporting, and integration of technology into daily operations to drive efficiency, statutory compliance and continuous improvement Customer Service & Stakeholder Engagement • Ensure FM services enhance the experience of tenants, customers, and colleagues through proactive communication and responsive service delivery, • Act as the senior customer service lead for PFM, managing escalations and fostering positive relationships with key stakeholders, • Hold an expanded remit to act as the senior client-facing lead for external revenue contracts, building and maintaining relationships with new and existing clients to support business growth, • Represent PFM in external forums and client engagements, ensuring service delivery standards drive customer retention and new contract opportunities People Leadership & Performance Management • Lead, inspire, and develop FM operational teams, ensuring clear objectives, regular performance reviews, and effective succession planning, • Establish and deliver training programmes to build technical, customer service, and compliance capabilities, • Drive the upskilling of the workforce in integrated service delivery to ensure future capability, • Create a pipeline of capable leaders by embedding structured succession planning and professional development frameworks Financial & Contract Management • Manage operational budgets, ensuring cost control, accurate forecasting, and delivery of value for money, • Oversee supplier relationships, contract performance, and commercial negotiations to ensure high service quality and contractual compliance, • Evaluate service delivery models to determine where insourcing offers better value or quality outcomes Skills and experience: • Proven leadership experience in multi-site, multi-service FM operations including Hard FM and soft services within a TFM environment, • Experience with shopping centres, • A track record of external business development, including winning new FM contracts and generating revenue growth across multiple sectors, • Success in the delivery of multi-year transformation programmes and service mobilisation in complex portfolios, as well as insourcing/outsourcing strategies and the redesign of operating models, • Demonstrable experience in maximising in-house delivery models to improve service quality, control, and cost efficiency, • Core accountability for CAFM and FM technology implementation with evidenced experience in full lifecycle roll-out, • Demonstrable commitment to customer service excellence, imparting this ethos throughout PFM, • Results orientated, demonstrating a commitment to the delivery of KPIs, SLAs and objectives Personable Attributes: • Excellent stakeholder engagement and communication skills including effective influencing, negotiation and presentation skills, • Commercially astute with strong budget and contract management experience, • Strategic thinker with a pragmatic hands-on approach, • Ability to demonstrate credibility and gravitas, • Competent developer of people, training the teams in an informative and engaging manner, • Ability to work in a fast-paced environment, maintaining a calm and rational demeanour and approach to objectives, • Keeps abreast of advances in the FM world to ensure PFM retains a competitive advantage, • Flexible approach to work and the ability to travel to UK wide sites to meet the needs of the business, • Committed to working in accordance with the Praxis values. Our Values • Professionalism | We seek to outperform expectations with individuals able to express themselves whilst always upholding the highest professional standards, • Ownership | Every asset, problem or opportunity is treated as though it is our own. The group delivers all real estate services in house and never outsources responsibility or blame, • Entrepreneurialism | We challenge convention constantly encouraging imaginative solutions and rigorous debate in pursuit of better performance. Everyone is empowered to make decisions, • Meritocracy | Results, hard work and good ideas trump age, experience, and meaningless job titles. We have built a diverse team where everyone encouraged to work collaboratively to reach their full potential, • Action This Day | We never put off anything until tomorrow that can be done today Benefits • Competitive salary + discretionary bonus, • 25 days holiday + bank holidays, • Private Medical Insurance & Healthcare Cash Plan, • 5% employer pension contribution, • 3x life assurance This is an opportunity to make a meaningful impact within a forward-thinking real estate business. Applications: We will contact successful candidates within one week of receiving their application. If you do not hear from us within this timeframe, unfortunately your application has not been successful on this occasion. We regret that we are unable to provide individual feedback at this stage, though we are working towards being able to share more detailed feedback in future.

Scientific Consultant Are you passionate about shaping meaningful scientific conversations and creating impact across healthcare? We’re looking for a Scientific Consultant to join our growing clients project delivery team. This role is ideal for someone with a strong scientific or medical background who thrives in a consultative, strategic environment and excels at clear, impactful communication. You’ll be involved in a variety of therapy areas and work closely with clients, healthcare professionals, patients, and other stakeholders- so adaptability, strong relationship-building skills, and emotional intelligence are essential. What you’ll do • Lead and facilitate client calls and meetings, • Consult with clients to develop high-quality content, • Build and nurture strong client relationships, • Manage and coordinate projects with internal teams, • Moderate in-person and virtual events, • Take live notes and produce clear, concise reports Essential • Degree in a biological or medical discipline, • Experience in a client- or customer-facing role, • Confident, articulate communicator (written and verbal), • Strong relationship-building skills, • Strategic, consultative mindset with excellent analytical skills, • Collaborative team player with a supportive approach, • Proactive, dynamic, and performance-driven Desirable • 2–5 years’ experience in the pharmaceutical industry or medical communications, • Experience with advisory board meetings, • Higher degree (e.g. PhD) Why join us? • Play a key role in optimising scientific debates that influence healthcare decisions, • Gain exposure to diverse therapy areas and stakeholder groups, • Work in a supportive, agile, and collaborative team culture, • Enjoy flexible working: fully remote or hybrid from our South Manchester office, • Opportunities to travel internationally for in-person meetings Interested? Please Click Apply Now! Scientific Consultant

Support Manufacturing and Quality Management Solution Architect to work closely with customer and NTT DATA sales and business development teams to assist in the translation of business requirements into a solution that takes advantage of the Manufacturing and Quality Management capabilities supporti

Aureos is seeking a Health and Wellbeing Advisor to join our growing team. This role supports all aspects and delivery of the Health & Wellbeing programmes and align to the HSQEW strategy, supporting evidence-based practice. We will consider candidates based anywhere within the UK, as this is a UK wide role with regular travel involved. This is an ideal opportunity for someone who is passionate about health and wellbeing with progression and career development. Primary tasks and duties • Promotion of safe equipment, standards and method of working., • Showing the behaviours expected, providing challenge where required and not walking by, leading by example each and every time., • UK Travel for site visits to support HWB delivery., • Deliver Thrive health & wellbeing checks and Prostate Specific Antigen tests., • Ongoing promotion of health and wellbeing support avenues/ initiatives., • Support delivery of workshops and toolbox talks., • Support TCUP 1 & 2 delivery (these are our inhouse training days for employees)., • Support POPS manual handling delivery., • Carryout DSE Assessments., • Support and maintain HWB activity database., • Support, develop and maintain the HWB communications programme: HWB intranet page & HWB campaigns calendar., • Support the delivery of the health and wellbeing KPI’s against the strategy., • Collaborate, maintain and develop links with internal support teams including social values: sustainability, inclusion; learning & development, health & safety and communications., • Build and maintain effective working relationships with site teams, clients and other stakeholders, • Actively continue HWB own personal development and keep competencies up to date., • Attend an annual GPS review with HWB Manager. Secondary tasks and duties • Support the HWB Manager with day-to-day planning and scheduling of HWB programme., • Encourage use of HSQEW reporting systems and quality contributions., • Comply with all procedures and instruction contained within the Aureos’s Business Management System (BMS)., • Support maintenance and improvement of ISO 45003., • To conduct yourself in a professional and polite manner at all times ensuring excellent customer service and the companies hard earned reputation are maintained., • Look after all equipment and other Aureos owned property including vehicles Qualifications, Training and skills Essential: • Driving Licence, • Ability to use IT systems including Microsoft 365, and HSQE specific systems., • Active listening skills., • To conduct yourself in a professional and polite manner at all times ensuring excellent customer service and the companies hard earned reputation are maintained., • Time management and relationship skills, comfortably working effectively within a broad range of working environments., • Strong interpersonal skills able to communicate clearly to inform and influence others; uses appropriate, effective methods to deliver messages, non-judgemental., • Embraces and drives continuous improvement, challenging the status quo for the benefit of the business, supporting learning and development., • Work autonomously and flexibly within the UK and Ireland – UK wide travel is essential., • Positive attitude towards supporting and working with people., • Hands on approach to problem solving., • Demonstrate excellent communication skills both written and verbal., • Be self-motivated, can work within a team and individually., • Ability to use IT systems including Microsoft 365., • Ability to work overtime if required., • Presentation skills., • Excellent standard of written and numerical literacy. Desirable: • Mental Health First Aid trained., • Applied Suicide Intervention Skills Training (ASIST.), • Demonstrate relevant industry educational qualifications e.g NEBOSH., • Background knowledge in physiology, psychology, healthcare, sports science or health & safety or similar., • Experience of workplace health and wellbeing, • Experience in delivering a personal health check including measurement of finger prick cholesterol and glucose testing; BP; body composition using BIA; weight; height; waist; grip strength dynamometer: a risk CVD risk calculation software., • Experience in motivational interviewing for personal health checks and behaviour change techniques including brief interventions, • Working knowledge of safeguarding/ previous training in safeguarding, • Workplace health and wellbeing programmes and health promotion, • Data entry and use of web enabled database systems, • Passion for health, fitness, wellbeing related interest and experience In return you will receive. • Generous Salary, • 25 days Holiday plus Bank Holiday, • Pension, • Learning & Development opportunities, • Assistance and Wellbeing support Equal opportunities Aureos are an equal opportunities employer, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age disability, religion, belief, sexual orientation, marital status or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

We are working exclusively with our client to find a remote Account Executive. About: Our client is a pioneering energy technology company helping large buildings optimise energy use across heating, cooling, solar, and EV systems. Traditionally managed through analogue methods, their platform brings intelligence and automation to legacy infrastructure, delivering cost and carbon savings without impacting comfort. Rather than overwhelming users with data, the system provides clear, prioritised actions—empowering engineers to make high-impact changes quickly. Backed by major energy players, their technology consistently pays for itself, often achieving ROI within the first three months. Focused on tangible outcomes, their mission is to drive down carbon usage while helping customers manage costs in an increasingly complex energy landscape. Having achieved substantial success through CEO-led sales and account growth, it is now time to bring in an Account Executive to support new business efforts. Key Highlights: • 35-person company and expecting 50% headcount growth in the next 6 months., • Backed by BP, Centrica and Mercia in their recent series A., • Currently performing at £1.5m ARR and is growing to £2.8m ARR in the next 12 months (pre-contracted), coming from 20 customers., • Currently have 300 buildings contracted in their portfolio (grown 190 in the last 3 months)., • Strong ROI where customers are experiencing 4x in year 1 and 6x onwards. Tangible methods in place to quantify ROI with customers, all around more effective energy usage and time savings for engineers., • Deal cycles range from 3 to 24 months, depending on complexity and number of buildings, reducing as their market becomes more digitally enabled., • 2 strong relationships with large facilities management organisations to help you gain traction quickly., • Continuously building their partnership network of ticketing systems, facility management, building operating, CMS and service engineering companies., • Established team of 3 in customer success, 3 support analysts (working as pre-sales) and the CEO is heavily involved in sales - they’ll be on hand to onboard you and share how they’ve been successful., • Incoming marketing team to help drive new business opportunities and spread awareness through education in the market., • As the Founding Account Executive, you will be working closely with the CEO and Head of Customer Success to develop a robust GTM function., • ACV of around £120k - you will be working with companies that have at least 10 buildings., • £ 80,000 - £ 90,000 base, with a friendly and open culture that fosters an honest and non-hierarchical approach to high performance. The Role: • Owning and executing the full sales cycle to new logo clients – from qualification and multi-threaded stakeholder engagement to proposal and close., • Long-term client nurturing to ultimate identify and execute on cross-sell opportunities within your client base., • Developing and maintaining strong relationships with key partners who will become a crucial part of the lead generation strategy., • Consulting with clients to understand their energy consumption and priorities in managing building performance. This serves as a cost-saving exercise for their clients., • Qualifying pipeline effectively – ensuring deal progression aligns with business needs and client readiness., • Collaborating with internal teams, including marketing, customer success, and product, to refine the go-to-market strategy and gather feedback from the field., • Supporting the build-out of sales processes and documentation as part of a broader scaling effort. Requirements: • Proven experience closing SaaS deals in a complex environment where multi-stakeholder engagement is absolutely critical., • Experience selling to the built environment (or adjacent sectors), energy tech, or climate tech is a nice-to-have., • Comfort operating in scaling companies where structure and processes are still being built., • Confidence in multi-threaded selling and navigating long deal cycles (average 6 months)., • Strong commercial acumen – not afraid to defend value and avoid discounting traps., • Familiarity with sales methodologies (e.g., MEDDICC, Challenger, SPIN) and ability to build repeatable processes., • Ability to communicate complex propositions to both technical and non-technical audiences., • Self-starter mentality – this is a remote-first role that requires autonomy and proactive initiative., • Quick learner with a hunger to understand this market and hit numbers. Benefits: • Salary from £80k - £90k base x 2 OTE., • Fully remote working, but expected to travel to meet customers and support marketing activities, • Highly supportive company culture.

Infrastructure Engineer Up to £38,000 + on call allowance Remote Key Responsibilities • Deliver BAU support and maintenance across customer environments., • Contribute to service improvement initiatives alongside other engineers and Technical Leads., • Assist with solution development based on designs and documentation provided by Technical Leads, Architects, and Delivery Managers., • Actively maintain and work towards technical certifications in relevant Microsoft products., • Participate in the on-call rota to provide out-of-hours support., • Follow change control processes and ensure all work is carried out to a high standard., • Strong problem-solving ability and logical approach to troubleshooting., • Excellent written and verbal communication skills, able to engage with stakeholders at all levels., • Strong customer service focus and ability to build positive working relationships., • Ability to work independently as well as collaboratively within a team., • Awareness of the commercial impact of technical decisions., • Previous experience in a managed service or commercial IT environment., • Windows Server (including Active Directory Domain Services, DNS, Group Policy, DFS, DHCP), • Microsoft Azure (IaaS, PaaS, SaaS) - AZ-900 required, AZ-104 desirable other Microsoft certifications a bonus., • Microsoft 365 administration., • PKI, Exchange, and related Microsoft infrastructure components., • Exposure to scripting and automation (e.g., PowerShell, Puppet, Docker, or equivalent)., • Experience with management and operational tooling such as anti-virus, backup, disaster recovery, and monitoring solutions. Bonus skills: • Linux administration., • Networking fundamentals (routing, switching, firewalls)., • Supporting bespoke applications and customer-specific services., • Experience with Infrastructure as Code., • Experience with Kubernetes., • Experience with virtualisation platforms such as Hyper-V, VMware, or vCloud, including administration and troubleshooting. Additional Requirements: Successful candidates will be required to undergo NPPV3 and SC background checks as part of the role. These are completed after starting employment.

As a Product Lead at Kainos, you will play a lead role across one or more multi-disciplinary agile delivery teams. You will own the end-to-end backlog for a product, responsible for its overall quality and maturity. You will lead the business analysts and product consultants on your project, ensuring that the processes for requirements-gathering and prioritisation are operating effectively. You will work with delivery managers and solution architects to shape the approach for the work you and the wider team undertakes. You proactively seek commercial opportunities and take a lead role in product-level commercial negotiations. You will actively support the engagement with product or programme-level business stakeholders, gaining their buy-in and managing their expectations. You will act as a visible leader within the consulting capability, owning the delivery of consulting initiatives. You’ll also manage, coach and develop a small number of staff, with a focus on managing employee performance Minimum requirements: • Experience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client-facing role in a consulting environment is a must-have)., • Healthcare or Public sector experience., • Responsible for owning the end-to-end product backlog and taking responsibility for story quality and maturity., • Experience in shaping the approach taken in a range of phases of the software development lifecycle – such as analysis, acceptance, launch and live ops. Responsible for ensuring that requirements-gathering, refinement and prioritisation processes are effective., • Experience devising goal-oriented roadmaps, gaining buy-in from stakeholders and instilling a focus on MVP. Experience leading the collaborative breakdown of goals into small pieces of value-delivering work., • Experience leading product teams, ensuring the product vision and goals are understood so that the scope is managed by the team effectively., • Proven ability to lead, providing direction and promoting good product management practices across one or more agile teams., • Experience coaching and mentoring clients and colleagues in agile techniques and best practices., • Proven ability of strong team management skills, including effectively managing, mentoring and coaching members of your team and wider community is important., • Strong commercial awareness and active participation in revenue or sales-generating activity., • Actively supports and builds relationships with product and programme-level business stakeholders., • Facilitates workshops with senior stakeholders, negotiating conflicting viewpoints and achieving buy-in for new initiatives., • Experience implementing appropriate tools/standards/techniques for business analysis and requirements gathering, securing appropriate buy-in from our internal teams and the client., • Responsible for working with delivery leads and solution architects to manage scope within commercial constraints, such as cost restrictions or project deadlines., • Demonstrate a good understanding of relevant technologies and architecture concepts.

Ready to Make a Real Impact? Join e-STORAGE! Who We Are Welcome to e-STORAGE, a proud member of the Canadian Solar Inc. (NASDAQ: CSIQ) family! We’re leading the way in designing, building, and integrating advanced battery energy storage systems for utility-scale projects. Our mission? To accelerate the world’s renewable energy transition and create a more sustainable, resilient energy future for everyone. With our innovative SolBank lithium-iron phosphate battery technology and comprehensive project services, we’re not just building products we’re powering communities and making a difference worldwide. Role Overview for Senior Commercial Manager The Senior Commercial Manager will play a critical role in our rapidly growing Battery Energy Storage System (BESS) team and our expansion within EMEA. The Sr. Commercial Manager will own and lead the commercial RFP & competitive bid processes, the negotiation of contracts with contractors & suppliers, conduct cost analysis and make strategic decisions for projects ranging in scope and complexity for assigned projects. Primary Responsibilities: • Own and lead the Customer and sub-contractor contract negotiation phase for equipment, services and EPC contracts by collaborating with key internal and external stakeholders to identify and mitigate risks;, • Own and lead the commercial tender response and competitive bid processes for projects within EMEA, analyzing commercial and legal aspects of Customer RFPs to develop a competitive submission to continue to grow the execution pipeline;, • Support the execution team in the delivery of our BESS projects, ensuring contracts are managed in a commercially sensible manner;, • Work with the procurement team to define tender strategies and requirements for our sub-contracts and evaluate bid results;, • Work with supply chain to capture competitive intelligence and generate insights on supply chain and BESS landscape;, • Actively identify opportunities to improve and develop best in class business processes which support continuous improvement of the business; and, • Assist in team building initiatives, onboarding new talent and finding new members to grow the team. Qualifications & Requirements: • Bachelor’s degree in a related field such as Law, Business, Engineering or Finance or an equivalent field degree or work experience;, • Strong experience in commercial contract negotiations and tender management in the energy sector;, • Proficient in working with standard industry contract forms, e.g. FIDIC, NEC, JCT etc.;, • Fluent in English (speaking and writing). Fluency in Spanish or German is favourable but not required., • Ability to form opinions and take critical decisions in the face of limited or conflicting data and under time pressure;, • Willingness and ability to travel to attend industry events and both team and Customer meetings;, • Excellent communication skills and confidence with executive level presentations;, • Demonstrated teamwork skills and ability work well with others, • Ability to manage multiple complex activities simultaneously; and, • Dedicated to details while keeping the bigger picture in mind. Desired Characteristics: • Hands on team player with a desire to learn and grow within the role and organization;, • Enthusiasm for working with Customers and suppliers;, • Excellent communication skills and strong commercial negotiator; and, • Strong mindset for process analysis, problem solving and strategy development skills. Why e-STORAGE?: • The BESS industry is evolving at a rapid pace and you will play a key role within a leading organization in deciding how that industry is shaped;, • There is huge opportunity for growth and development within the team and wider organization, particularly as we expand into new markets; and, • Working with (and learning from) colleagues who are experts in their own field and passionate about contributing to the widespread adoption of clean energy. Compensation & Benefits: Canadian Solar offers a competitive salary plus a fully comprehensive benefits and performance bonus package based on annual objective achievement. Canadian Solar Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

Commercial team play a critical role in driving growth, profitability and market competitiveness by balancing customer needs with financial objectives while navigating competitive pressures and regulatory pressures. Reporting in to the Senior Commercial Manager, The ‘Commercial Manager – Migrations’ will work closely with key stakeholders across the business to accelerate the rollout of Full Fibre (FTTP) to its customer base. This role will oversee the business case development, end-to-end commercial execution and base management plans for a large-scale migration programme, ensuring a smooth customer transition whilst maximising profitability and reducing customer churn. • Support on the development and execution of commercial strategy for network migration programme, ensuring controls in place to track and recognise key KPIs across upsell conversion, profitability, customer retention and NPS, • Creation of business cases, working with Finance team on financial modelling, and monitoring of commercial opportunities and risks, • Analyse, define and select optimal customer cohorts for migration campaigns, • Develop promotional offers and clear guardrails for business use of these, to drive campaign conversion whilst protecting margin, • Analyse the performance of all customer campaigns post-launch, providing recommendations to maximise future performance, • Act as the commercial link between network programme and wider transformational initiatives, proactively spotting synergies / efficiencies, • Work collaboratively with cross-functional programme team across Finance, Operations, Product, Marketing and Tech to ensure customer and commercial point of view put forward. Be Yourself. Make an Impact. Join Us. As a recognised Top 50 Inclusive Employer in the UK, we believe that diversity fuels innovation and success. We’re committed to building a workplace that reflects the communities and customers we serve. At TalkTalk, inclusion is part of our DNA – we’re all 100% human, and we’ve created a culture where you can truly be yourself. We’re not your traditional 9-5. We’re a dynamic, flexible workplace, and we’re excited to hear how you like to work. Whether you thrive in collaboration, focus better at home, or prefer a bit of both – let’s make it work. What We Offer • Flexible hybrid working – with a minimum of 50% office presence to support teamwork and connection, • Collaborative office spaces designed for creative thinking and innovation, • Free on-site parking at our offices, • Generous holiday package – 25 days annual leave, 3 wellbeing days, and your birthday off (plus the option to buy up to 10 more days!), • Private healthcare for all employees, • Competitive pension scheme and performance-related bonus opportunities, • Free broadband for all employees, • Life event gifts – celebrating milestones like marriages and births, • Inclusive employee networks – open to all, supporting peer connection and thought-provoking conversations, • Salary sacrifice scheme – save on dental, gym, and more, • Big retail and leisure discounts, • 3 paid volunteering days a year – because making a difference matters to us too

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Your role in our mission: Reporting to the W&L Commercial Director in UK, Ireland, and being part of the European Commercial team, W&L Global Strategy & Solutions Design team, this role will need an experienced individual who can shape opportunities for customers to meet the demands of our growing Warehousing & Logistics Business. The role will focus on the UK & Irish markets leading the sales work to deliver our ambitious growth targets and will support other global markets and opportunities as needed to meet the corporate objectives of the W&L business. The role will provide crucial industry experience to develop and refine logistics solutions for customers, working with Operational colleagues to ensure we can meet client needs with the right commercial solution. It’s a role that spans Operations, Commercial and Product Development to ensure we are well placed to deliver the growth. • Lead the development of innovative, scalable, and cost-effective logistics solutions that meet client requirements and align with the company’s strategic goals, • Design and presentation of warehouse capital investments, processes and determination of costs involved, • Ensure logistics solutions are developed in a timely manner to meet customers’ expectations and show Iron Mountain to be a responsive and collaborative partner., • Work closely with Operational and Systems colleagues to ensure every requirement is captured and commercial risk is minimised., • Build contract mobilisation programmes to demonstrate how we bring our solutions to life., • Develop workflows for customers that balance internal standard processes with specific customer requirements, • Ensure the commercial model for opportunities fits with the customer expectations., • Work with the wider W&L team to develop our W&L Product offerings over time. Valued skills and experience: The ideal candidate will have multiple years of experience in Contract Logistics; preferably in a mix of organisations and sectors, including: • Working on large and complex projects, • Has a experience of commercial pricing and financial structures of operations and contracts, • Track record of solving and closing large, recurring deals within the Retail/FMCG, E-com, High Tech Industry customers, • Track record of developing complex logistics solutions for customers, including evaluation and selection of automation to optimize productivity and reduce labor availability risk exposure, subsequently turning into sales, • Be used to working in a global organisation and collaborative matrix structure, • Be used to working under timelines pressure and ambiguity, • Proficient in Microsoft Office Applications (Excel, Work, PowerPoint and Visio) and Google applications, • Modelling tools like CAST, CLASS, Paragon, Autocad or similar Discover what we offer: • Be part of an ever evolving global organisation focused on transformation, • Have a support system where you have a safe place to voice your opinion and share feedback, • Open space to be entrepreneurial, creative, strategize, brainstorm, and plan for the future success of Iron Mountain, • Global connectivity to learn from 27,000+ teammates across 63 countries, • Be part of a winning team who embrace diversity, inclusion, and our differences

National Account Executive Location: UK wide - location flexible Salary: £30-35,000 + company car +benefits Are you ambitious, proactive, and ready to kickstart a career in account management? This is an exciting opportunity to join a growing national business in a role that mixes client relationship management, problem solving, and on-the-ground project support. We’re looking for a confident communicator with a desire to learn, a strong sense of initiative, and the flexibility to thrive in a fast-paced, ever-changing environment. If you are a graduate with a years relevant placement experience, or if you are seeking your second role after graduating with experience gained in sales, account management or national accounts this is a great next step role Clear progression path – we promote from within, with the chance to grow into a Key Account Manager role Close mentorship – work directly with the National Key Account Manager and get exposure to senior stakeholders Exciting, varied projects – from site surveys and problem-solving to client meetings and relationship building The role: Supporting the National Key Account Manager to manage a portfolio of major care and education clients (representing thousands of sites) Acting as the day-to-day contact for client queries, service issues, and updates Conducting site visits and surveys – taking measurements, photos, and videos to support new equipment installations and projects Liaising with internal service teams, suppliers, and customers to keep projects on track Gathering and analysing data, producing reports, and identifying opportunities for growth Attending regular review meetings with clients and occasionally stepping in to represent the team Being flexible to travel nationally (including overnight stays when needed) Clear progression path – we promote from within, with the chance to grow into a Key Account Manager role Close mentorship – work directly with the National Key Account Manager and get exposure to senior stakeholders Exciting, varied projects – from site surveys and problem-solving to client meetings and relationship building The person: Degree (or equivalent experience) – business, marketing, or technical fields a bonus Placement year or work experience in service, equipment, or FMCG industry is advantageous Experience in customer-facing roles, project coordination, or field-based service is desirable but not essential Previous experience in account management, national accounts or sales A strong communicator – comfortable speaking with everyone from kitchen staff to CEOs Adaptable & proactive – able to handle shifting priorities and unexpected challenges Commercially curious – interested in how businesses grow and keen to spot opportunities Resilient & professional – able to handle demanding situations with empathy and assertiveness Organised & data-friendly – confident with Excel and reporting (or keen to learn) Mobile & flexible – happy with frequent travel and occasional overnight stays What’s in It for You Our Client a growing, ambitious business with major national accounts and exciting expansion plans. You’ll have the chance to learn every aspect of account management – from service to new equipment projects – in a collaborative, supportive environment where no two days are the same. To apply please send your CV to or call 0115 870 0115 for more details

Fire Risk Consultant Wales, Midlands, South East & South West – Full-Time Remote with travel Salary: £45,000 – £50,000 + Benefits An established and expanding organisation in the fire safety sector is seeking an experienced Fire Risk Consultant to join its growing team. This is a fantastic opportunity for a qualified professional with strong technical knowledge of fire safety to deliver assessments across a diverse range of buildings, including high-risk environments. The role offers flexibility to work from home while covering multiple regions, with the support of a collaborative and compliance-focused consultancy team. Operating within a highly regulated industry, this organisation is committed to best practice, continuous improvement, and achieving recognised quality and safety standards. Role Overview: As a Fire Risk Consultant, you will carry out fire risk assessments across a varied property portfolio, produce clear and accurate reports, and ensure compliance with the latest legislative requirements, benchmark standards, and industry guidance. You’ll work closely with senior consultants, directors, and clients to deliver projects on time, within budget, and to the highest technical standards. Key Responsibilities: • Conduct legislative and non-legislative fire risk assessments across a wide range of premises, including high-risk environments, • Produce clear, accurate, and professional fire safety reports in line with regulations and best practice, • Provide client-facing consultancy and act as a key point of contact on assigned projects, • Support the development of fire strategies and technical documentation (e.g., Reg 38 reports), • Collaborate with colleagues to ensure continued third-party accreditation and compliance, • Ensure all projects are delivered on time, on budget, and to the required technical standards, • Promote the organisation’s reputation through professionalism, technical expertise, and customer service excellence Skills & Experience: • Proven experience carrying out fire risk assessments across a range of property types, including higher-risk residential, healthcare, and commercial settings, • Strong understanding of current legislation, government standards, and industry best practice, • Excellent communication and interpersonal skills with the ability to build strong client relationships, • Ability to manage workload independently while contributing to a wider consultancy team, • High level of accuracy, organisation, and professionalism in reporting and project delivery, • Recognised qualifications in fire safety (minimum Level 4 or equivalent), • Membership of a relevant professional body (e.g., Institute of Fire Engineers) is desirable What’s on Offer: • Salary £45,000 – £50,000 depending on experience, • Home-based role with regional travel, • 23 days annual leave + bank holidays, • Pension scheme, • Private healthcare, • Opportunity to join a growing organisation with a supportive and forward-thinking culture Contact Kas Morgan – CPS Recruitment

Understand customers organisational structure and match SEKO contacts appropriately and establish customer support team. The purpose of this role is to strategically manage and grow relationships with key accounts to ensure long-term business retention and profitability. Update Standard Operating Pr

National Account Manager Certain Advantage is hiring for a National Account Manager for a fantastic client based in Stockport. The role is on a permanent basis, with excellent benefits. £50,000-£60,000 DOE + car allowance + benefits (Hybrid working) The Role: My client is seeking a National Account Manager to drive growth. This role combines strategic relationship management with hands-on field activity. Key Responsibilities: • Drive revenue growth across existing accounts., • Build and maintain strong, long-term relationships with senior stakeholders and decision-makers., • Lead promotional planning and activation in line with customer calendars and brand priorities., • Identify and pursue new opportunities within national and large clients, • Create and present compelling commercial proposals and pricing strategies., • Take ownership of sales forecasting, budget setting, and performance tracking for key accounts., • Leverage data and market insights to refine strategies, highlight risks, and unlock opportunities., • Lead commercial negotiations with group buyers and procurement teams., • Optimise margin delivery while balancing customer value and volume growth. The individual We’re looking for people who have: • 3+ years’ experience managing national or large accounts, ideally within the wine sector., • Demonstrated commercial acumen, with hands-on experience in P&L ownership, margin optimisation, and high-level negotiation., • Proven track record in both new business development and long-term customer relationship management., • Strong capability in sales forecasting., • Excellent communication and influencing skills, with confidence engaging senior stakeholders internally and externally., • Skilled in presentation delivery and building compelling commercial proposals., • Genuine passion for wine and hospitality; WSET qualification (or commitment to completing) is an advantage., • Full UK driving licence and flexibility to travel nationally as required. The Benefits: • 25 days’ holiday plus bank holidays, with the option to purchase additional days*, • Generous pension scheme, • Ongoing professional development opportunities, • Private healthcare, • Access to a private on-site gym, • Flexible working arrangements to support work-life balance Working with Certain Advantage We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it. We work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isn’t for you, head to certainadvantage.co.uk and register for job alerts and career guidance tips.

Role: Account Manager (3 - 4 days office, 1 - 2 home based) Package: £40,000 - £45,000 basic + £15,000 OTE (uncapped) Selling: SaaS in to professional services Why: Business has recently received further significant investment • Do you have 2+ years in account management looking after existing customers?, • Have you worked within software, SaaS, Technology?, • Are you comfortable cross-sell, up-selling and retaining an existing customer base? We are currently working with a leading Manchester based SaaS company that have been experiencing consistent growth over many years. Following another round of significant investment, they are looking for an Account Manager to help nurture, grow and retain and existing base of their customers. The company culture is excellent a dedicated career development path, fun and friendly office environment as well as continued training and development throughout. Their portfolio of SaaS solutions is mainly sold into professional services firms to help them manage their organisation, customers and complexities in day to day activity. The business has grown rapidly since its inception, recognised in their industry for being a market leader. Their culture is hugely important to them, they are a team that collaborate together and support each other, ideas and input are welcome from everyone in their organisation and no idea is dismissed or progressed without our experienced consideration. And they have an informal, open, friendly, and fun working environment where everyone matters, regular social nights and team outings. As an account manager you will be responsible for owning clients relationships, helping clients achieve value from their products, and expanding the revenue base of your portfolio. You will work closely with both our support and consulting teams to ensure clients receive the best experience possible, helping to maintain long term partnerships. You will also be required to build relationships with key stakeholders at our clients and again working with the wider commercial team to execute on any potential upsell opportunities Responsibilities • Building and developing strong trusting relationships with senior stakeholders at our clients, • Increasing revenue through cross/upsell, • Work closely with the Support and Consulting team to bring them into discussions with clients as required., • Manage the day-to-day communication with our key clients to ensure the business plans are on track., • Able to provide demonstrations to clients., • Drive innovation and continuous improvement to the account management function., • Be open and honest at your informal quarterly reviews, and annual formal reviews., • Always present yourself in a professional manner, • Be always courteous and polite to colleagues, • Share ideas and be receptive to others, • Take personal responsibility for the quality of work produced, • Always take personal responsibility for showing consideration and respect to team members and company colleagues. Qualification and Experience • Prior experience in an account manager/sales-based role, • Prior experience working in a SaaS company, • Use of systems that have been core to the account management role e.g., Salesforce, HubSpot, Zendesk, • Understand the key metrics of a SaaS business, with experience of tracking performance against Net Revenue Retention., • Strong written and verbal communication skills., • Ability to work as part of a team and identify when to involve other team members Benefits will include: • Competitive salary, • Medical insurance, • Pension, • 25 days + bank holidays paid holidays, including your birthday off, • Company outings & events, • Professional development, • Flexible working (by prior arrangement), • Free coffee & refreshments, • Break out facilities, • Office based in Manchester city centre

About HONOR HONOR is a leading global provider of smart devices. It is dedicated to becoming a global iconic technology brand and creating a new intelligent world for everyone through its powerful products and services. With an unwavering focus on R&D, it is committed to developing technology that empowers people around the globe to go beyond, giving them the freedom to achieve and do more. Offering a range of high-quality smartphones, tablets, laptops, and wearables to suit every budget, HONOR’s portfolio of innovative, premium, and reliable products enables people to become the better version of themselves. For more information, please visit HONOR online at ___ Job Title: Call Centre Manager Job Location: Manchester / Liverpool (North-West) Frequent business trips to various customer locations (including some international travel) Contract Type: 1 year Fixed-term Contract(Renewal) About the Role In this exciting role, you will play a pivotal role in shaping the success of our brand's call center partners. You will be responsible for developing and delivering engaging training programs that equip new hires and existing representatives with the knowledge, skills, and behaviors to provide exceptional customer service that reflects our brand values but ultimately to drive sell out of our focus models. This role will require extensive travel to various locations across the UK and internationally as some of our UK customers call centers are based abroad. Our Head office is based in London where you will also be required to attend for important meetings and business updates. Responsibilities • Design, develop, and deliver comprehensive training programs on brand-specific products, services, policies, and procedures., • Own the call center targets by retailer as your own KPI’s, • Build and design incentives with our internal departments to then own and drive with the retailers call center’s, • Facilitate interactive training sessions, incorporating a variety of methods such as classroom instruction, role-playing exercises, and e-learning modules., • Coach and mentor new hires during their onboarding process, ensuring they are comfortable and confident in their ability to handle customer inquiries., • Provide ongoing support and development opportunities for existing call center representatives, helping them improve their performance and stay up-to-date on the latest brand information with offers., • Identify skill gaps within the team and develop targeted training initiatives to address them., • Collaborate with call center management across multiple retailers in the UK and internationally who support the UK market, and leadership to ensure training programs align with overall business objectives and customer service goals., • Stay current on brand developments, industry best practices, and customer service trends to continuously improve training content., • Evaluate the effectiveness of training programs and make adjustments as needed., • Minimum 5 years of experience in call center training or a related field., • Proven ability to develop and deliver engaging, interactive training programs., • Strong understanding of adult learning principles and instructional design methodologies., • Excellent communication, presentation, and interpersonal skills., • Passion for our brand and a commitment to providing exceptional customer service., • Experience working in a fast-paced, customer-service oriented environment (a plus). We offer a competitive compensation and benefits package, including: • Friendly atmosphere and teamwork spirit, • Interesting and challenging international work environment, • Flexible, open-minded management and a dedicated team, • Opportunity for self-realization in a company with great potential Why You'll Love Working Here • Opportunity to make a real impact on the success of our brand's customer service experience., • Dynamic and fast-paced work environment., • Opportunity to develop your training and development skills. If you are a passionate and experienced trainer who is excited to make a difference, we encourage you to apply! Please, send resume in ENGLISH version, thank you. Start a new journey with HONOR to go beyond! At Honor, we celebrate diversity & Inclusion and are committed to build teams that represent a variety of backgrounds, perspectives, and skills. Please send your CV and cover letter to . Please, send us your resume in English. Start a new journey with HONOR to go beyond! Please Read the Privacy notice:

Lead Insight Business Partner – Streaming & Social Hybrid: 3 days in office– Leeds or Manchester Up to £100,000 Looking for your next big step in audience insight and digital product? This newly created role sits at the centre of a major UK broadcaster’s data-driven transformation. You’ll lead a small team of talented Business Partners, shaping how audience insight drives strategy across streaming and social products. The Opportunity • Strategic Influence: Partner directly with senior product and streaming leaders, turning complex audience data into clear, actionable insight., • Product & Digital Focus: Guide the evolution of a fast-growing streaming platform, helping define new KPIs and success metrics as customer behaviour changes., • Leadership: Coach and develop a team of four Business Partners, building their business-partnering capability and embedding insight across the organisation., • Cross-Functional Impact: Collaborate with specialist analytics, research and data teams to deliver high-quality, decision-ready projects. What You’ll Bring • Strong background in digital product or streaming environments, with an agile, commercial mindset., • Proven experience leading and developing teams, ideally in an insight, analytics, or product-focused setting., • The confidence to challenge and influence senior stakeholders, asking the right questions to get to the heart of a brief., • Broad understanding of audience data, research, and analytics—you won’t be hands-on coding, but you’ll know how to direct technical experts. Why Join? This is a chance to shape the future of a household-name broadcaster’s digital offering. You’ll be the go-to expert for streaming and social insight, with the autonomy to set direction and the support of a collaborative, forward-thinking team. PLEASE NOTE WE CANNOT OFFER SPONSORSHIP

📢 Are you ANALYSING your next career choice? Well, you're in luck as Perch Group are recruiting for a Senior Data Analyst. At Perch Group, our vision is clear: to lead the UK debt purchase and collection industry by harnessing cutting-edge technology to drive ethical, efficient, and data-driven debt resolution. Our annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts. We do this through an empathetic and customer-centric approach that is at the heart of our success. What are we looking for? We are seeking a proactive and experienced individual to join our growing Analytics function. The successful candidate will be responsible for leveraging external data effectively in collections strategies across our group companies. This is a wide role with large scope for impact: we are a data driven business and take data from a wide range of suppliers. You will be equally comfortable designing and building data pipelines as you are assessing ROI of multiple suppliers and optimising commercial models. You will ensure that the business has control and oversight of the data we ingest and use as well as proactively identifying opportunities and working cross-functionally to enhance how we use the data. 🗓 So, what will your day-to-day look like? You will work as part of the Analytics team, reporting into the Head of Analytics and supporting across several areas including but not limited to: • Analysis and Insight: Lead your own and the team’s analysis into the effectiveness of current external data. Identify and effectively communicate the opportunities to improve., • Data Engineering: Collaborate with our Data and MI Teams to automate and scale mature processes, as well as quickly build new pipelines for trials, • Collections Strategy: Propose customer-centric and cost-effective strategies, using a combination of experience and deep data insight. Work cross-functionally to refine, gain buy-in and deploy these strategies., • Scoring and segmentation: Build customer segmentation, leveraging and influencing the output of our Decision Science team. Comfortable optimising for commercial and customer outcomes and building testing frameworks., • MI and Reporting: Use SQL and Power BI to build your own reports, guiding strategic decision making. Comfortable working with stakeholder to refine requirements and independently to leverage our own insight., • Team Development: Play an active part in your and team-member development by sharing experience and cross skilling across technologies, processes and business areas., • Change Management: Support the Head of Analytics in prioritising and planning for large change work, building relationships with technical and delivery teams., • Governance: Preparing and delivering input into monthly governance meetings around strategy performance, sharing the impact of your work up to Exec level., • Client Facing: Support the Head of Analytics in communicating our Analytics proposition and strategy performance to new and existing clients 👆Does this sound like you? • Minimum of 3 years’ experience in a similar role within the debt purchase, recovery, or financial services industry., • Strong data analysis and reporting skills (SQL + visualising tool e.g. PowerBI, Looker etc.) with the ability to drive insight from complex and disparate datasets, • Excellent written and verbal communication skills with the ability to distil complex concepts into clear recommendations and influence action at all levels., • Ability to manage multiple projects simultaneously, meeting deadlines and maintaining quality standards., • High level of attention to detail, ensuring accuracy in your work and helping junior colleagues do the same., • Ability to identify and resolve issues swiftly and professionally, ensuring minimal disruption to operations., • Ability to collaborate effectively with internal stakeholders, including operations, legal, and compliance teams., • Good understanding of operational processes in a Financial Services or similar environment e.g. automated dialling, capacity planning, complaints handling etc., • Experience with working in the debt purchase and recovery sector, specifically with building and enhancing collections strategy processes through quantitative insight (desirable)., • Leading workstreams that touch multiple stakeholders and effectively managing those relationships (desirable). ⏳ The Application Timeline • A first stage video call with the internal talent acquisition team (15-minute call), • An introductory call with the hiring manager over Teams (15 - 30 minutes), • A face to face or video call with the hiring manager (45 minutes - 60 minutes) Typically, the average successful applicant will be within this timeline for 2-3 weeks. Please note we will close this role once we have enough applications for the next stages therefore you should submit your application ASAP to avoid any disappointment. If you do not receive a response after 3 weeks of applying, please assume you have been unsuccessful as we may experience a high volume of applications. 💥Why you should be EXCITED to apply... 💵£50,000 - £60,000 DOE + up to 20% of your annual salary, paid as a bonus. 📍This role is hybrid between our Blackpool and Manchester Spinningfields office - the latter a premium workspace located in the heart of Manchester’s commercial hub with regular social events planned. Oh, and did we mention the free coffee bar and beer tap? Don't believe us? See for yourself! 🕰37.5 hours per week. We offer flexible and hybrid working between our core hours of 8am- 6pm, Monday to Friday. 🎓The opportunity to complete formal qualifications and learn on the job in a successful, growing organisation. ♾And many more benefits to support your wellbeing and professional development. Apply now! This job has your name all over it — we ran the analysis 😉 We are an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or disability status. If you have any questions or suggestions of how we can assist you in your application due to disability or personal reasons, please email . PLEASE NOTE - All new employees must undergo a full DBS and Credit Check upon acceptance of a job offer with Perch Group.