Job Title: Assistant Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Assistant Manager to join us for the launch of our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to set up operations, recruit and train a stellar team, and ensure a successful launch and ongoing success. Key Responsibilities: - Pre-Opening Preparation: Assist in setting up the pub for opening, including staff recruitment, training, and onboarding. Help design workflows, operational systems, and service standards. - Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. - Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. - Launch Support: Assist the General Manager in coordinating the grand opening and initial promotional campaigns to establish the pub as a key destination in Chelsea. - Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. - Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. - Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. - Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. - Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. - Problem-Solving: Calm under pressure with strong decision-making skills. - Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. - Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? - Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. - Dynamic Team Environment: Work with a supportive and ambitious team. - Career Growth: Grow with us as we establish our presence in Chelsea and beyond. - Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!
The Pachamama family is proudly delivering an exceptional guest experience at the venues in central London. Our dishes, inspired by Mediterranean and Greek cuisine, offer guests a fantastic culinary journey through bold flavours and authentic culinary traditions. Pachamama Group was set up in October 2014 with a mission to introduce inspiring hospitality concepts across the globe by doing it our way and making the impossible possible. Each restaurant concept is built to be a space where guests can enjoy offerings from diverse locales, in an environment that takes them away on a culinary journey. As our Waiter/Waitress, we expect that you will contribute to our mission of introducing inspiring hospitality concepts to the London restaurant scene. Our philosophy is to do it our way and make the impossible possible. Responsibilities: • Greet and seat guests in a friendly and professional manner., • Take accurate food and drink orders and serve them promptly., • Ensure guests have an enjoyable dining experience by anticipating needs., • Maintain cleanliness and organization of the dining area., • Communicate effectively with kitchen and bar staff to ensure smooth service. For the Waiter/Waitress role, we offer the following benefits and opportunities: • Attractive salary based on your skills and experience., • Referral scheme with a £300 bonus for a successful candidate., • Complimentary breakfast, lunch, and dinner for all employees., • Generous staff discount at all group's restaurants., • Obvious 28 days of holiday, ensuring a balanced professional and personal life. Other benefits include: • Comprehensive on-the-job training to enhance your skills and knowledge., • A friendly and positive work environment fostering respect and teamwork., • Psychological, financial and legal support available through our Employee Assistance Programme (EAP)., • Salary paid monthly -- on the last Friday of each month., • Wagestream access, allowing you to stream up to 50% of your earnings at any time., • Pension scheme with a 3% employer contribution., • Opportunities for career development, regular appraisals to discuss progress and perspectives. If this sounds of interest to you, please apply . Join the family and grow with us at Pachamama Group! This is your chance to be a part of something extremely exciting.
Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 30 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Food and Drinks Runner! YOUR MISSION: • You will be part of a BIG MAMMA floor team!, • You will be running food and drinks as well as serving wine, desserts and pasta directly to our guests at the table., • You will be opening and closing the floor, polishing cutlery and folding napkins., • You will respect health and safety standards and maintain cleanliness and organisation across the floor, • You will spread magic and make our customers live the best moment of their day!, • You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: • Big Smile and passion for Italian food!, • Great energy, proactive attitude and team spirit, • Excellent customer service and communication skills, • Previous experience in hospitality, • Flexible availability, including weekends and evenings OUR OFFER: • Permanent, full-time position, • £15.21 per hour + Tronc Point, • 5 days working week with 2 consecutive days off, • Tasty staff food served family style, • 15% Employee discount in all of our restaurants, • £500 referral bonus when you refer a friend, • Employee of the Month award, • Open Up - free, confidential mental health and wellness support, • Wagestream: Financial Well-Being platform that allows you to access your wages between paydays, • Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma
All-Rounder Team Member / Barista About Us Pastada London is a family-run café-bakery in the heart of Bayswater, known for our warm atmosphere, beautiful brunches, homemade cakes, and exceptional coffee. We take pride in offering our guests a high-quality experience with genuine hospitality, attention to detail, and a personal touch in everything we do. Role Overview We’re looking for a friendly, energetic, and reliable All-Rounder / Barista to join our close-knit team. This is a hands-on role suited to someone who loves working in a fast-paced café environment, enjoys customer interaction, and can confidently handle both barista and floor duties. Key Responsibilities Prepare and serve high-quality coffee and beverages to Pastada standards Provide warm, attentive customer service at all times Assist with taking orders, serving food, and clearing tables Maintain cleanliness and organisation of the café, front-of-house, and service areas Support the kitchen and team with general duties when needed Follow food hygiene and health & safety procedures Ensure a welcoming environment for all guests Requirements Previous experience as a barista or working in a café environment Confident with espresso machines and milk texturing techniques Strong communication and teamwork skills Positive attitude, reliable, and proactive Able to work under pressure while maintaining high standards Good understanding of food hygiene practices Flexible availability, including weekends Preferred Skills (not essential) Knowledge or interest in brunch and bakery items Experience handling cash and using till systems Latte art skills a plus! Why Join Us Work in a welcoming, family-run café where your input is valued Opportunity to grow and develop your skills in specialty coffee and hospitality Supportive and friendly team culture Staff meals, coffee, and perks during shifts
Join the Sun: Where the true you thrives and diversity is embraced. At the Sun we don't just offer jobs, we invite you to celebrate your authentic self. Our core values – doing things the right way, & celebrating individuality define the essence of who we are. Our team is buzzing and the atmosphere is always great! We are looking for someone with a passion for hospitality and a can-do attitude. Ability to keep team spirits high and guests happy. ·A hands-on leader with a positive attitude. Assist in training and guiding new team members. ·Great communication skills Passion for fresh food, great wines, and engaging service
Boutique Team Member – Counter Service & Tastings • Company: Tuscany And Taste Ltd – "Tartufo e Vino - Toscana", • Location, On-site: 119 Shepherd’s Bush Road, London W6 7LP, • Job type: Part-time or Full-time, • Schedule: Evenings & weekends required; rota-based, • About us: Tartufo e Vino is London’s first boutique fully dedicated to truffles and Tuscan wines. We offer premium retail, tastings and private experiences., • Role overview: Counter service, guest welcome, support for tastings, boutique care (merchandising, cleanliness, stock checks), basic POS tasks, and product guidance., • Requirements (must-haves): Fluent Italian (spoken & written) — essential for customer service, supplier communication and technical documentation., • Good English communication, • Experience in hospitality/retail (premium/boutique preferred), • Reliability, attention to detail, excellent hygiene standards, • Availability for evenings/weekends; able to stand during shifts, • Right to work in the UK, • Nice to have: Wine/cheese/Italian food knowledge. Additional languages., • Equal Opportunities: We welcome applications from all qualified candidates. Selection is based on skills and role requirements.
TheHayden in Bayswater is looking for a dynamic and enthusiastic Bartender/server to join our team. The ideal candidate will possess a passion for hospitality and a keen understanding of food safety practices. As a Bartender, you will be responsible for creating an inviting atmosphere for our guests while serving beverages and providing exceptional customer service. Your ability to manage time effectively and work efficiently in a fast-paced environment will be essential to your success in this role. Responsibilities • Prepare and serve alcoholic and non-alcoholic beverages in accordance with established recipes and standards., • Provide excellent customer service by engaging with guests, taking orders, and ensuring satisfaction with their experience., • Maintain cleanliness and organization of the bar area, including washing glassware and utensils., • Adhere to food safety regulations and responsible serving practices at all times., • Manage cash transactions accurately, including handling payments and providing change., • Collaborate with kitchen staff to ensure timely service of food items when applicable., • Monitor inventory levels of beverages and supplies, reporting any shortages or needs to management., • Uphold the establishment's policies regarding age restrictions for alcohol service. Experience Previous experience in a restaurant or bar setting is preferred, showcasing your familiarity with the hospitality industry. Strong knowledge of basic math skills for handling cash transactions effectively. Demonstrated ability to manage time efficiently in a busy environment while maintaining attention to detail. A passion for serving others and creating memorable experiences for guests is essential. Familiarity with food safety regulations is advantageous but not mandatory as training will be provided. Join us as we create an exceptional experience for our guests through outstanding service and quality beverages! Job Types: Full-time, Part-time Benefits: Casual dress Company events Company pension Discounted or free food Employee discount Referral programme Store discount Work Location: In person
Job Title: cocktail bar staff Location: NEW High-End Bar/Lounge, Chiswick, London Job Type: Full-Time/Part-Time About Us: Exciting new bar and lounge! September opening! Located in the heart of Chiswick, our bar/lounge is renowned for its elegant ambiance, exceptional service, and sophisticated clientele. We are seeking a well-presented and professional Hostess to join our distinguished team. If you thrive in a high-end environment and have a passion for hospitality, we want to hear from you. Role Overview: As the Hostess, you will be the welcoming face of our establishment, ensuring every guest receives a warm reception and an unforgettable experience from start to finish. Your role is vital in maintaining the luxurious atmosphere our guests expect. Key Responsibilities: • Warmly greet guests upon arrival and ensure they feel welcome., • Manage reservations and coordinate seating arrangements efficiently., • Present menus and provide initial information about our offerings., • Maintain a pristine and organized reception and seating area., • Collaborate closely with the bar/lounge team to ensure seamless service., • Address guest inquiries and resolve any issues with professionalism., • Uphold the bar/lounge’s high standards of service and presentation. Requirements: • Must be over 21 years of age., • Impeccable presentation and grooming standards., • Previous experience in a high-end hospitality environment is preferred., • Outstanding interpersonal and communication skills., • Strong organizational abilities and attention to detail., • Ability to work flexible hours, including evenings and weekends., • Familiarity with reservation systems is an advantage. Benefits: • Competitive salary and gratuities., • Opportunities for career advancement and professional development., • Work in a vibrant, upscale environment., • Employee discounts on food and beverages., • Prime Chiswick location with excellent transport links., • COMPETITIVE SALARY! Application Process: We are committed to hiring the best and therefore have a strict interview process to ensure our team maintains the highest standards. If you believe you have what it takes to excel in this role, please send your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this position to - Application Deadline: 8th September 2024 Join us in delivering unparalleled service and creating memorable experiences for our guests. We look forward to meeting you! Further details will be discussed at the interview stage.
Are you a Chef de Partie / CDP who loves cooking with fresh ingredients, and work with other Chef de Parties / CDPs who care about the food that they are preparing? If so, then you are the perfect Chef de Partie / CDP for Granger & Co. and you need apply to work with us. At Granger & Co we are different, we care about your development and making sure you are regularly paid isn’t a nice to have, it’s a must. So what do we give our committed and contentious Chef de Parties / CDPs: • A real work-life balance - the role allows flexibility in hours, • Working in people-focused teams who share their passion for fresh everyday food, • After two years of employment, an additional day of holiday per year of service., • Access to hundreds of perks and discounts via Hospitality Rewards memberships, along with wellbeing support & GP access., • All meals are included while you’re at work; which are fresh and wholesome., • A generous 50% staff discount at all four Granger & Co. restaurants., • Access to our training calendar – offering both support and guidance., • Enhanced Maternity Pay (subject to eligibility). Experienced Chef de Parties / CDP are what we’re gunning for but we also value: • Innate skills - we want to facilitate natural talent, • An inspiring chefs who raise the bar in all they create and possesses great attention to detail, • A passionate approachable individual We serve classic, freshly prepared, healthy & natural food right through from busy bustling breakfasts to cosy evening candlelit dinners. Across all five of our restaurants, we demonstrate a family approach to nurturing our chefs and wanting to see them progress and succeed in our business. Our Diversity & Inclusion Statement We strive to promote a working environment which values employees as individuals, an environment which encourages diversity and inclusion and appreciates the business benefits these principles bring. We are committed to allowing you to reach your maximum potential through providing opportunities for you to learn and develop. We want you to be proud of working for Granger & Co.’s and we want to be proud of our team. We cannot wait to meet you! Annual salary ranging from £35,000 to £37,000 per year, DOE
We are looking for a skilled part-time (30-35h/week) brunch chef to join our team in South Kensington, pay from £13-15/h (depending on experience). Urban Baristas is an Australian coffee company with multiple sites across London, passionate about specialty coffee and the Aussie brunch culture. We offer a variety of quality hot food and cakes in a comfortable, trendy, design-led environment, with friendly customer service. We serve Aussie-style brunch every day from 8-3pm and loads grab-and-go options prepared in-house. Our staff have excellent product knowledge, attention to detail, efficiency, and cleanliness, and most importantly, are friendly, engaging, and fun to be around. CANDIDATE SHOULD: • be flexible and available to work weekends,, • be able to start early (shift starts 6.30am),, • have min 1 year of experience in a busy kitchen and an insight into the world of hospitality,, • be able to manage and control stock to reduce wastage,, • be clean, tidy and ensure the continuation of a compliant, healthy, and safe working environment,, • uphold the values and standards of Urban Baristas, WHAT WE OFFER: • Career growth,, • free meal and coffee on shift,, • sociable and flexible working hours (no evenings),, • pension contribution,, • the best staff parties! If you’re hardworking, creative, and attentive with a love for food & coffee, this might just be the job role you’ve been waiting for!
Vori is Holland Park’s Modern Greek Taverna, serving seasonal & soulful Greek Plates & Wine. You will join a tightly-knit hospitality team that knows how to deliver exceptional hospitality and great flavours. We are looking for a solid, team-playing CDP that has experience working with Greek and/or Eastern Mediterranean food in an independent restaurant environment with an emphasis on working with fresh seasonal produce & ingredients across all sections, including our charcoal oven. Most importantly you love to cook! Our team is small so you should be a good team player, disciplined, calm & effective during busy service. The role will depend on your experience and the value you add to the team. We will compensate you according to your experience. -Mondays always off -48hrs/week -Service charge is shared equitably among all members of the team. -The right to work in the UK is an pre-condition for employment.
Overview: Holiday Inn London – Kensington High Street, one of Europe's largest Holiday Inns, is seeking a dynamic and experienced Bar and Lounge Supervisor to join our team. This role is pivotal in overseeing the operations of our lobby lounge bar and in-house Starbucks Cafe, ensuring exceptional hospitality experiences for our guests. (Important Note: This is a full-time position requiring year-round availability. The successful candidate must be able to commit to consistent attendance and fulfil all scheduled duties without seasonal interruptions). Responsibilities: Manage daily operations of the lobby lounge bar and in-house Starbucks Cafe, including staffing, inventory management, and quality control. Lead team members to deliver outstanding customer service and memorable guest experiences. Foster a culture of teamwork and collaboration among baristas, bartenders, and serving staff. Implement and maintain high standards of service, cleanliness, and safety in both bar and cafe areas. Develop and execute innovative beverage and food offerings that align with brand standards and guest preferences. Ensure compliance with licensing laws, regulations, and safe serving practices. Handle guest inquiries, concerns, and complaints promptly and professionally. Work closely with the Food & Beverage Manager to achieve financial goals and maintain cost control. Recruit, train, and develop team members to enhance their skills and career progression. Collaborate with the marketing team to promote bar and cafe offerings and drive revenue. Requirements: Previous experience in a similar role, preferably in a high-end hotel or independent cocktail bar/brasserie setting. Exceptional customer service skills with the ability to resolve issues diplomatically. Strong leadership qualities with a magnetic personality that inspires the team. Knowledge of licensing laws, regulations, and safe serving practices. Flexibility to work nights, weekends, and holidays as required. Excellent communication and organizational skills. High level of integrity and accountability. Benefits: Competitive salary plus benefits and Tronc. Opportunities for career development within a commercial and ambitious brand.
Senior 𝐁𝐚𝐫𝐭𝐞𝐧𝐝𝐞𝐫 - 𝐓𝐇𝐄 𝐂𝐀𝐃𝐎𝐆𝐀𝐍 𝐀𝐑𝐌𝐒 𝐒𝐚𝐥𝐚𝐫𝐲 - 𝐔𝐩 𝐭𝐨 £𝟏6ph 𝐒𝐜𝐡𝐞𝐝𝐮𝐥𝐞 - 𝐅𝐮𝐥𝐥 𝐓𝐢𝐦𝐞 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 - Previous experience within a quality Restaurant, Pub or cocktail bar essential. The Cadogan Arms are seeking a Senior Bartender to join their team. The successful candidate will be friendly, personable, and passionate about all things food and drink, with a decent level of experience to bring to the team. This is a fantastic opportunity for an experienced Bartender looking for a new role in an award-winning, critically acclaimed group. Benefits & Culture Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as: Treat Yourself • Up to 50% off dining across JKS Restaurants, • Retail & Takeaway Discounts, • Code App Membership, • Perkbox - access to tons of retail discounts and our wellbeing hub Look After Yourself • Discounted Gym Membership, • Company Donations for your involvement with Charities, • Employee Assistance Program, • Access to Financial Advice, • Wedding Gift & New-born Care Package - Celebrating your big occasions Progress Yourself • Access to our fantastic L&D Calendar, • A personalised learning & development plan to develop your skills and knowledge, • Career progression with a fast-growing, critically acclaimed restaurant group. Be Yourself • Employee referral scheme - paying up to £600 per referral, • Staff parties & long service awards
Overview We are seeking a professional and service-driven Room Service Waiter/Waitress to join our busy Food & Beverage team. This is a guest-facing role where attention to detail, discretion, and efficiency are key. You will provide a seamless in-room dining experience, from taking orders through to delivering food and beverages, ensuring that every guest enjoys five-star service in the comfort of their room. Key Responsibilities • Deliver an exceptional in-room dining service with warmth, efficiency, and professionalism., • Take guest food and beverage orders accurately and confidently via phone or in person., • Set trays and trolleys to the hotel’s presentation standards, ensuring food and drinks are delivered promptly and with elegance., • Provide knowledgeable recommendations on menu items, including dietary options., • Anticipate guest needs and respond quickly to requests, maintaining a discreet and professional manner., • Liaise closely with the kitchen and F&B teams to ensure smooth and efficient service., • Clear trays and trolleys from guest rooms and corridors promptly, ensuring cleanliness at all times., • Ensure all guest amenities are deliveries as required., • Handle guest concerns or complaints professionally, ensuring swift resolution., • Adhere to health, safety, and hygiene standards, as well as all departmental SOPs. Skills & Experience Required • Previous experience in Food & Beverage, ideally within a hotel environment., • A genuine passion for hospitality and guest service., • Excellent communication and interpersonal skills., • Strong attention to detail with a focus on presentation and standards., • Ability to manage multiple tasks and deliver under pressure in a fast-paced environment., • A positive, proactive, and team-focused attitude., • Flexibility to work shifts, including early mornings, late evenings, weekends, and bank holidays. What We Offer • Competitive hourly pay plus service charge opportunities., • Meals on duty and uniform provided., • Colleague discounts across the hotel and wider IHG group., • Great opportunities for training, development, and career progression., • Be part of a professional and supportive Food & Beverage team in a central London hotel.
🍽️ Agency Chef – for Hospitals 📍 Location: Westminster 🕒 Shift Pattern: 7am-7pm 💷 Pay: £15.00+holiday pay 📜 Requirements: Enhanced DBS (essential) Key Responsibilities: • Prepare and cook meals to private residents, • Work independently to manage kitchen duties during shifts, • Maintain high standards of hygiene, food safety, and kitchen compliance, • Previous experience in a healthcare or high-volume catering environment ✅ Ability to work alone and take initiative ✅ Enhanced DBS (must be current or willing to apply) ✅ Strong understanding of food hygiene and safety regulations
Description Gaucho are looking for an enthusiastic and experienced Head Receptionist to join one of our Gaucho teams! The ideal Head Receptionist candidate will be passionate and want to grow within a busy, high end environment. They will demonstrate personality and warmth towards guests, and be a Gaucho ambassador. We are looking for someone with previous Head Receptionist experience, and experience managing a team. Key responsibilities of the Head Receptionist • To work with or develop suitable strategies & reservation that optimise restaurant capacity, • To regularly review adherence to all agreed systems and correct where necessary, • Floor plan and section management with recordable history of section allocation, • Allocate tasks to members of the team adjusting according to service requirements, • Collation of guest database through accurate records and database systems, • Staffing Levels managed including costed rotas, holiday management and productivity management, • To understand and pro-actively work towards all cover growth targets for the business Requirements for Gaucho Head Receptionist • Previous experience as a Head/Senior Receptionist, • Enthusiasm for hospitality, and a fast-paced working environment, • A warm and hospitable personality, • Strong leadership skills Training and benefits • 50% off your bill at all Gaucho and M Restaurants, • Industry Apprenticeship opportunities, cycle to work scheme and access to our employee discounts platform, • Training in the Rare L.A.B, • Career development and training, • Staff food breakfast and lunchtime of every day worked
We're looking for a Drinks Runner to join our front of house team at The Ivy High Street Kensington . A Runner is an entry level position that will give you valuable insight and experience into the hospitality industry. The pace is fast and the standards are high, but if you are passionate and a quick learner, it can be the start of a great career. You will: • Assist waiters in serving food and beverages to guests, • Carry food to guests, ensuring the area is cleared after, • Help set up the restaurant for service, • Support the chefs to ensure they are prepared for service What’s in it for you? As well as a chance to add one of the world’s most prestigious names to your CV, you’ll get: • Top class training – before the job and on the job, plus opportunities to progress, • Excellent staff meals, served exactly as they are to guests, • A generous staff discount at all of our Ivy Collection restaurants nationwide, • Lots of great benefits including free uniform, cycle to work scheme and savings on things like gym membership and cinema tickets, • Reward programmes recognising employee longevity and recognising those who promote us as an employer of choice, • A great work-life balance and plenty of opportunities to socialise with your team outside the workplace, • External support in partnership with the charity, Hospitality in Action - providing access to legal care, financial support & personal advice The Ivy Collection Who are we? All Ivy Collection restaurants have been designed to deliver the memorable experience that is synonymous with The Ivy’s unique style, extending the magic of our celebrated West Street venue to handpicked locations across London, the UK and Ireland. Open seven days a week and offering all day dining, from breakfast to dinner with lunch, brunch and afternoon tea in between, means everyone has the chance to enjoy a little taste of The Ivy’s glamour, whatever the occasion.
The Position The right Senior Bartender will be passionate and knowledgeable about beers, whisky and cocktails, and have a good background in high volume restaurants and bars, whilst delivering exceptional guest experiences with personality and flair. The Successful Bartender will have: Prior experience as a Bartender within a fast paced-quality restaurant or bar; Eagerness to roll your sleeves up and get stuck in; A creative approach with impeccable attention to detail; Passion for beverage, food and hospitality, along with the eagerness to continually learn; The desire to develop your career within an ambitious and trend-setting restaurant group; Benefits • JKS Group Discount 50%, • Private Healthcare with Vitality after 1 year service, • 40% off with Virgin Active, PureGym & Nuffield Gyms, • Employee of the Month Awards, • Tasty and nutritious Staff meals, • Employee Referral Bonus up to £800, • WSET Training, • Industry leading training technology, • Supplier trips, • Twice yearly staff parties, • 1 paid day per year to donate to a charity of your choosing, • CODE Membership, • LOS, Bday, Maternity, Paternity, Wedding Gifts, • Wagestream - Advance your pay, • Bespoke coaching and training courses with The Good Life
Join the Pachamama family, delivering bold Mediterranean and Greek-inspired dining experiences across our central London venues. Since 2014, we've built award-winning restaurants that combine great food, creativity, and a strong team spirit. The Role We're seeking an enthusiastic Barback to support our bartenders and ensure smooth, high-quality service. No experience? No problem --- full training provided. Your Key Tasks • Keep the bar area clean, organised, and fully stocked, • Polish glassware, prep garnishes, and run drinks to tables, • Assist with deliveries and stock rotation, • Support the bartending team in daily operations What We're Looking For • Eagerness to learn and grow, • Hospitality experience is a bonus, but not required What You'll Get • 28 days paid holiday (full time), • £300 referral bonus, • Staff discounts across all Pachamama restaurants, • Pension scheme (3% employer contribution), • Access to wages early via Stream, • Employee Assistance Programme (psychological, financial, legal support), • Career progression across multiple bars and venues Why Us? We believe in doing things our way --- with passion, respect, and creativity. At Pachamama, you'll find a supportive, friendly workplace where you can develop your skills and grow your career. Apply Now Join us and be part of something exciting. Apply today and grow with Pachamama Group!
Live in option available! We are seeking an experienced Assistant Manager to help lead our vibrant and high-energy venue. In collaboration with the General Manager, you will oversee daily operations, ensuring exceptional service, robust financial performance, and a motivated team. Responsibilities include helping to managing all aspects of the venue to ensure smooth operations, driving sales, managing costs, and achieving profit targets. You will lead, train, and motivate the team to provide excellent service, maintain high standards in food, drinks, and customer experience, and report key financials and KPIs to the owners and management. Additionally, you will ensure compliance with licensing and health & safety regulations, recruit and retain high-performing staff, and plan promotional activities to boost revenue. About You: You should have proven experience as an assistant manager in a fast-paced hospitality venue, strong leadership skills with a track record of increasing sales and enhancing team performance. You should be passionate about great food, drinks, and delivering outstanding service, confident in managing rotas, stock, and budgets, and able to remain calm under pressure while focusing on solutions.
Join the Pachamama family, where Mediterranean and Greek-inspired flavours meet exceptional cocktails and hospitality. The Role We're looking for Passionate Professional Bartenders who bring more than just technical skill --- people who enjoy connecting with guests, leading our Barbacks, and keeping the energy of the bar alive. At Pachamama, the bar isn't just where drinks are mixed, or the guests waits; it's where stories are shared, where the first hello often happens, and where the small details matter as much as the drinks. What You'll Do • Craft and serve cocktails, wines, and spirits with flair and accuracy, • Engage warmly with guests, building connections at the bar, • Present and explain food items confidently, • Lead and support barbacks in daily operations, • Keep the bar clean, organised, and fully stocked What We're Looking For • Strong communication skills and love for guest interaction, • Ability to work quickly while maintaining consistency and detail, • A team-player with natural leadership qualities, • Previous experience as a bartender in restaurants or bars (required), • Knowledge of classic cocktails and eagerness to learn our recipes and style Why Join Us? • Amazing free staff meals 3 times a day, 28 days holiday, staff discounts, • Early access to wages, pension scheme, and Employee Assistance Programme Apply Now Bring your skills, passion, and personality to Pachamama --- apply today and grow with us!
JOIN TREJO’S TACOS – PART-TIME ASSISTANT MANAGER At Trejo’s Tacos, we don’t just serve food and drinks – we serve energy, flavour, and unforgettable moments. From legendary margaritas to bold plates inspired by Californian street culture, we deliver an experience where every guest leaves with a story to tell. We’re now looking for a part-time Assistant Manager to join our crew. If you’ve got leadership energy, sharp operational instincts, and a passion for hospitality, this is your chance to shine. WHAT YOU’LL DO Support daily operations and lead the floor with confidence and positivity. Motivate and guide the front-of-house team to deliver top-tier service. Keep the vibe high, the service smooth, and the guests happy – every shift. Work closely with the management team to ensure consistency and excellence. Lead by example, bringing the Trejo’s energy to every moment. WHAT YOU BRING Proven experience in a supervisory or management role within hospitality. Strong communication and problem-solving skills. A hands-on approach and the ability to stay calm under pressure. Team spirit, professionalism, and a love for guest experience. The confidence to take initiative and support the team in a fast-paced setting. WHY TREJO’S? Competitive pay + service charge. Complimentary staff meals & exclusive restaurant discounts. Training & potential travel opportunities in the US. Closed Mondays – guaranteed day off. Career progression in a fast-growing brand. Recognition programs & staff rewards. This isn’t just a management job – it’s leadership with flavour, fast-paced service, and a crew that loves what they do.
OUR PHILOSOPHY Chez Lui isn’t just a place to eat — it’s a home away from home. Our bistro is lovingly rooted in the heart of Notting Hill, yet curated to global standards. Every plate, playlist, and pour tells a story. From Marseille through Paris, to Bordeaux, we craft comfort food with personality, wine lists worth discovering, and a vibe you’ll want to live in. OUR TEAM At Chez Lui, our team is friendly and entertaining, always making guests feel at home. We know the names of our regular guests and maybe their dogs, but we do not alienate newcomers. YOU Warm, welcoming, and wired to make every guest feel like a regular. Whether you’re taking an order, sharing the story behind our specials, or simply lighting a candle at a corner table, you’ll help bring our bistro’s unique personality to life. You’ll Fit Right In If You: • Are naturally cheerful, social, and love connecting with people, • Are attentive but not overbearing — you know when to step in and when to step back, • Are proud to serve comfort food done with care, and drinks with a story, • Are curious about culture, cuisine, and what makes neighbourhoods tick, • Are a great communicator (fluent English required, additional languages a plus), • Are excited by the idea of becoming a “local favourite” in your community, • Have the ability to adapt, change and learn on the job., • Show a passionate desire to delight your guests., • Enjoy working in a busy environment, • Have excellent communication skills, and a positive attitude., • Show initiative to take on new challenges and solve problems as they arise What You’ll Do: • Welcome and guide guests through a warm, laid-back dining experience, • Present dishes and drinks with confidence, charm, and a touch of storytelling, • Work closely with kitchen and bar to ensure seamless service, • Keep the floor looking and feeling inviting at all times, • Be part of a team where your personality is as important as your performance, • You will be cool, calm, collected – and able to think on your feet in a fast paced environment, • You will be reliable and work well in a team – pitching in even without being asked, • You will appreciate that the little details create lasting impressions What We Offer: • A vibrant, supportive team culture rooted in empathy and authenticity, • Ongoing training in hospitality, food & wine knowledge, and emotional intelligence, • Opportunities for progression across our restaurants (and across borders!), • Competitive pay + tips + staff perks, • A real chance to grow with us as we expand internationally, • Pension scheme, • 28 days paid holiday Ready to Serve with Soul? Reply to this job advert with your CV and a short intro (tell us your favourite comfort dish!) All applicants must be over 18 years old, reside in UK and have a right to work in the country. Please note that prior applicants do not need to re-apply.
This Position is only available to candidates with a valid UK work permit. Located in Teddington, Greater London, Tw118hg. We’re seeking a talented Chef de Partie to join our team. The position requires at least 1-2 years experience working in a kitchen using fresh ingredients. Our ideal candidate has: Previous experience as a Demi or Chef de Partie in a high volume operation. Strong culinary skills and a love of great food. Ability to thrive in a fast-paced, friendly productive environment. Very high standards of cleanliness and organisation. Leadership ability, we need people who our junior chefs will look up to and that want to progress. Eagerness and willingness to learn and develop. Experience in a Fine Dining kitchen is advantageous. Ability to produce dishes to a high standard. Passionate and ambitious to learn. To be able to run a section within the kitchen by themselves during a busy service. Benefits: Competitive salary, plus tips. Weekly pay and you will be paid for every hour you work. Working with fresh, seasonal ingredients. Potential for you to have input into the menu which changes often, to keep you interested and motivated to learn new things. Staff food when on duty. Friendly family environment. Working for an established business. Working 45 hrs per week. Extra hours can be made available for those that want the extra hours. Closed on bank holidays. Yearly pay review. Private pension scheme (optional). Progression opportunities. Full time contract. Staff parties. Staff discounts. Beyond skills we are looking for heart and personality and for a real passion for everything hospitality.
Oishi Don is bringing our Japanese-inspired soul food to the magical Halloween Light Trail at Kew Gardens — and we’re looking for energetic, friendly Front of House team members to join us inside our cosy chalet at the heart of the gardens. You’ll be the face of Oishi Don — serving guests, taking orders, and keeping the vibe warm and welcoming amidst the spooky glow of Kew’s Halloween magic. What you’ll do: Greet and serve customers with warmth and efficiency Handle orders and payments confidently Keep the service area clean, stocked, and organised Support the kitchen and management team during busy service What we’re looking for: Positive attitude and great communication skills Experience in hospitality or customer service preferred Reliability and teamwork under pressure Enthusiasm for good food and good vibes! Perks: Work in one of London’s most beautiful locations Free meal each shift Great team atmosphere and opportunity for ongoing event work
Kitchen Porter – The Greyhound Kew Location: The Greyhound Kew, Kew, London Start Date: Immediate Salary: Competitive, based on experience About Us The Greyhound Kew is a friendly, welcoming pub in the heart of Kew, currently undergoing an exciting transformation. We’re passionate about great food, warm service, and creating a space the community can be proud of. As our kitchen team grows, we're looking for a reliable and hardworking Kitchen Porter to help keep everything running smoothly behind the scenes. The Role As a Kitchen Porter, you’ll play a vital role in supporting the chefs and keeping the kitchen clean, organised, and safe. It’s a fast-paced environment where no two days are the same, and your work will directly contribute to the overall success of the team. This is a great opportunity for someone looking to get started in hospitality or build experience in a professional kitchen. Key Responsibilities Maintain cleanliness of all kitchen equipment, surfaces, and floors Wash dishes, utensils, and kitchenware to a high standard Support the chefs with basic prep and organisation when needed Ensure rubbish and recycling are properly disposed of and areas kept tidy Follow health and safety guidelines at all times Be a reliable and supportive part of the kitchen team Requirements A strong work ethic and willingness to learn Good level of physical fitness – the role can be fast-paced and hands-on Ability to work well as part of a team and follow instructions A positive attitude and attention to detail Punctual and dependable No previous experience required, but kitchen or cleaning experience is a bonus Must be local to Kew or surrounding areas Why Join Us? Join a supportive, friendly, and hard-working team Be part of an exciting new chapter for a well-loved local pub Learn valuable kitchen skills and gain hands-on experience Opportunities for growth and progression within the business Competitive pay based on experience Staff meals and other benefits available
Supervisor at Marta Restaurant, Chelsea Marta Pizza Restaurant is a new opening that has quickly built a reputation for authentic Italian-Romana cuisine, delivered with warmth and professionalism in a welcoming atmosphere. Located in Chelsea, we are a vibrant and highly-rated restaurant that brings the true taste of Rome to London. Our menu features classic pizzas and a carefully curated selection of wines, making Marta Pizza a favourite for both casual dining and special occasions. Who We’re Looking For: We are looking for an enthusiastic and experienced Supervisor to play a key role in leading our front of house team. You will be someone who: • Thrives in a fast-paced, vibrant environment., • Has proven experience in hospitality leadership., • Is passionate about delivering outstanding customer service and ensuring smooth daily operations., • Can motivate and support a small team while also working hands-on during service., • Demonstrates initiative, problem-solving skills, and a proactive approach. What We Offer: • 4 Double shifts a week, 3 days off most of the weeks., • A supportive and fun team environment where your contribution is valued., • Delicious staff meals – traditional Romana pizza every shift., • 50% staff discount on our menu., • A competitive salary with opportunities for growth as the restaurant expands. Responsibilities: • Overseeing the front of house team to ensure smooth and efficient service., • Supporting the General Manager in daily operations, including floor management and shift organisation., • Maintaining high standards of customer care, cleanliness, and service consistency., • Assisting with training, mentoring, and developing staff to reach their potential., • Handling guest feedback and resolving issues with professionalism and positivity. If you’re a natural leader with a love for Italian food, strong organisational skills, and a hands-on attitude, we’d love to hear from you!
About Us: Sands End Arts & Community Centre is a vibrant community café serving specialty coffee, fresh sandwiches, and a welcoming space for our local community on the corner of South Park, Fulham. Role Overview: We are seeking a proactive and experienced Café Manager to oversee day-to-day café operations on a part-time basis. This role involves managing the café for the day, leading a small team, ensuring excellent customer service, and maintaining stock levels. The ideal candidate is organised, hands-on, and passionate about delivering high-quality food and drinks in a friendly environment. Key Responsibilities: • Run the café operations for the day, including preparing and serving specialty coffee and sandwiches., • Ensure excellent customer service and a welcoming café environment., • Manage, support, and motivate café staff on shift., • Coordinate staff rotas, ensuring adequate coverage., • Monitor and manage stock levels, placing orders as needed., • Maintain cleanliness and hygiene standards in line with food safety regulations., • Handle cashing up and end-of-day financial procedures., • Previous café or hospitality management experience preferred., • Strong organisational and time-management skills., • Ability to lead a small team and work collaboratively., • Knowledge of stock management and ordering processes., • Passion for coffee and food service excellence., • £16 per hour, • Food and drink on shift, • Opportunity to lead a friendly, community-focused café, • 2 days per week: 8am-5.30pm Monday or Thursday AND Saturday
Overview Cinta Cafe is a friendly neighbourhood spot known for great coffee, fresh food, and a welcoming atmosphere. We’re looking for a warm, reliable team member who enjoys working with people and will help us maintain our strong customer base and sense of community. You’ll join a small, supportive team dedicated to excellent service and authentic hospitality. Hours & Pay • Schedule: 5 days per week, 9:00 am - 4:00 pm, • Breaks: 30-minute unpaid break each shift, • Rate: £13.68 per hour Key Responsibilities • Greet customers, take orders, and provide friendly table service., • Prepare fresh juices and other beverages., • Re-stock food, drink, and service items as required., • Clear and clean tables, dishes, and service areas., • Positive, customer-focused attitude and good communication skills., • Interest in or appreciation for Sri Lankan cuisine is a plus, but not required., • Ability to stay organised and work efficiently in a small team., • Reliability and flexibility to take on varied tasks.
Number of covers: approx. 600 daily Type of contract: permanent full-time, working 45 hours a week About us: Since 2011, Granger & Co. has been bringing the best of Australian spirit in food and service to the London hospitality scene. Sunny, easy-going, and always generous, in terms of what we serve and how we serve it, Granger & Co. food is fresh, colourful and light, full of energy and vitality. We use seasonal ingredients infused with Australian flair, as well as European and Asian flavours, no matter the time of day. Who you are: · A passionate approachable individual · Someone who can organise themselves and their team on a busy demanding shift · An inspiring individual who raises the bar in delivering beautiful food to our guests · You will have a genuine desire to work with delicious, fresh produce and independent suppliers · Previous experience in an all-day dining restaurant, preferred · Hungry to step up to the next level A little about the role: · You will be managing the day to day running of the kitchen · Leading training for the whole restaurant in season menu changes · With support from the Head Chef and Group Head Chef, complete daily office duties such as ordering and managing the rota · You will be responsible for leading and motivating our kitchen team Some of our great benefits: · A real work-life balance - the role allows flexibility in hours · Working in people-focused teams who share their passion for fresh everyday food · After two years of employment, an additional day of holiday per year of service. · Access to hundreds of perks and discounts via Hospitality Rewards memberships, along with wellbeing support & GP access. · All meals are included while you’re at work; which are fresh and wholesome. · A generous 50% staff discount at all four Granger & Co. restaurants. · Access to our training calendar – offering both support and guidance. · Cycle to work scheme. · Enhanced Maternity Pay (subject to eligibility). Our diversity and inclusion ethos: We strive to run happy teams – working productively together, forever learning and aspiring – where everyone is given the chance to share their voice and input into what we do. We endeavour to promote a working environment that values employees as individuals, and value greatly the benefits that these principles bring to our daily practice. We hope you are as excited as we are by this opportunity and look forward to receiving your application.
JOIN TREJO’S TACOS – WEEKEND WAITRESS ROLE At Trejo’s Tacos, we don’t just serve food and drinks – we serve energy, flavour, and unforgettable moments. From legendary margaritas to bold plates inspired by Californian street culture, we deliver an experience where every guest leaves with a story to tell. We’re now looking for part-time waitresses to join our crew, working Friday, Saturday, and Sunday only. If you’ve got the energy, personality, and passion to deliver top-tier service, we want you. WHAT YOU’LL DO • Be the face of the Trejo’s experience – warm, sharp, and full of life., • Keep service smooth and confident, even when it’s busy., • Know our food and drinks menu inside-out – from signature tacos to must-try cocktails., • Create moments that turn a meal into a memory., • Solid experience in a busy restaurant or bar., • A love for people, hospitality, and creating amazing guest experiences., • Quick thinking and calm under pressure (bonus if you can still smile through it)., • A team spirit – no lone wolves, just crew., • Competitive hourly pay + service charge., • Complimentary staff meals & exclusive restaurant discounts., • Training & potential travel opportunities in the US., • Career progression in a fast-growing brand.
Job Title: Hostess Location: NEW High-End Bar/Lounge, Chiswick, London Job Type: Full-Time/Part-Time About Us: Exciting new bar and lounge! September opening! Located in the heart of Chiswick, our bar/lounge is renowned for its elegant ambiance, exceptional service, and sophisticated clientele. We are seeking a well-presented and professional Hostess to join our distinguished team. If you thrive in a high-end environment and have a passion for hospitality, we want to hear from you. Role Overview: As the Hostess, you will be the welcoming face of our establishment, ensuring every guest receives a warm reception and an unforgettable experience from start to finish. Your role is vital in maintaining the luxurious atmosphere our guests expect. Key Responsibilities: • Warmly greet guests upon arrival and ensure they feel welcome., • Manage reservations and coordinate seating arrangements efficiently., • Present menus and provide initial information about our offerings., • Maintain a pristine and organized reception and seating area., • Collaborate closely with the bar/lounge team to ensure seamless service., • Address guest inquiries and resolve any issues with professionalism., • Uphold the bar/lounge’s high standards of service and presentation. Requirements: • Must be over 21 years of age., • Impeccable presentation and grooming standards., • Previous experience in a high-end hospitality environment is preferred., • Outstanding interpersonal and communication skills., • Strong organizational abilities and attention to detail., • Ability to work flexible hours, including evenings and weekends., • Familiarity with reservation systems is an advantage. Benefits: • Competitive salary and gratuities., • Opportunities for career advancement and professional development., • Work in a vibrant, upscale environment., • Employee discounts on food and beverages., • Prime Chiswick location with excellent transport links., • COMPETITIVE SALARY! Application Process: We are committed to hiring the best and therefore have a strict interview process to ensure our team maintains the highest standards. If you believe you have what it takes to excel in this role, please send your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this position to - Application Deadline: 15th August 2024 Join us in delivering unparalleled service and creating memorable experiences for our guests. We look forward to meeting you! Further details will be discussed at the interview stage.
Your Next Big Move Starts Here – Be Our Amigos Manager! 🚀 Love great food? Love people? Ready to lead with a smile? 😁 Amigos Acton is looking for a Restaurant Manager who can bring the energy, keep the vibe alive, and make every customer feel like family. ✨ What’s in it for you? Be the face of a buzzing, growing brand 🚀 Fun, friendly team that feels like home 🤝 Staff meals + discounts (because burgers taste better when they’re free 😉) Real career growth – your future starts here 🌟 👉 We need someone who: Has hospitality/restaurant manager experience Lives for customer service & team spirit Can keep cool when it’s busy and keep standards high If you’ve got the passion, the smile, and the drive, let’s make it happen at Amigos Acton!
Job Title: cocktail bar staff Location: NEW High-End Bar/Lounge, Chiswick, London Job Type: Full-Time/Part-Time About Us: Exciting new bar and lounge! September opening! Located in the heart of Chiswick, our bar/lounge is renowned for its elegant ambiance, exceptional service, and sophisticated clientele. We are seeking a well-presented and professional Hostess to join our distinguished team. If you thrive in a high-end environment and have a passion for hospitality, we want to hear from you. Role Overview: As the Hostess, you will be the welcoming face of our establishment, ensuring every guest receives a warm reception and an unforgettable experience from start to finish. Your role is vital in maintaining the luxurious atmosphere our guests expect. Key Responsibilities: • Warmly greet guests upon arrival and ensure they feel welcome., • Manage reservations and coordinate seating arrangements efficiently., • Present menus and provide initial information about our offerings., • Maintain a pristine and organized reception and seating area., • Collaborate closely with the bar/lounge team to ensure seamless service., • Address guest inquiries and resolve any issues with professionalism., • Uphold the bar/lounge’s high standards of service and presentation. Requirements: • Must be over 21 years of age., • Impeccable presentation and grooming standards., • Previous experience in a high-end hospitality environment is preferred., • Outstanding interpersonal and communication skills., • Strong organizational abilities and attention to detail., • Ability to work flexible hours, including evenings and weekends., • Familiarity with reservation systems is an advantage. Benefits: • Competitive salary and gratuities., • Opportunities for career advancement and professional development., • Work in a vibrant, upscale environment., • Employee discounts on food and beverages., • Prime Chiswick location with excellent transport links., • COMPETITIVE SALARY! Application Process: We are committed to hiring the best and therefore have a strict interview process to ensure our team maintains the highest standards. If you believe you have what it takes to excel in this role, please send your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this position to - Application Deadline: 8th September 2024 Join us in delivering unparalleled service and creating memorable experiences for our guests. We look forward to meeting you! Further details will be discussed at the interview stage.
The Pachamama family is proudly delivering an exceptional guest experience at the venues in central London. As an experienced Runner, we're confident in your ability to deliver standout service in our dynamic environment. The Pachamama family is proudly delivering an exceptional guest experience at the venues in central London. Our dishes, inspired by Mediterranean and Greek cuisine, offer guests a fantastic culinary journey through bold flavours and authentic culinary traditions. Pachamama Group was set up in October 2014 with a mission to introduce inspiring hospitality concepts across the globe by doing it our way and making the impossible possible. Each restaurant concept is built to be a space where guests can enjoy offerings from diverse locales, in an environment that takes them away on a culinary journey. As our Runner, we expect that you will contribute to our mission of introducing inspiring hospitality concepts to the London restaurant scene. Our philosophy is to do it our way and make the impossible possible. Responsibilities: • Assist in the smooth operation of the venue by supporting front-of-house and back-of-house teams., • Ensure guests receive prompt, friendly, and attentive service at all times., • Deliver food and beverages efficiently, maintaining high standards of presentation., • Support colleagues in keeping the venue clean, organized, and welcoming., • Anticipate guest needs and communicate effectively with the team to provide a seamless experience. For the Runner role, we offer the following benefits and opportunities: • Attractive salary based on your skills and experience., • Referral scheme with a £300 bonus for a successful candidate., • Complimentary breakfast, lunch, and dinner for all employees., • Generous staff discount at all group's restaurants., • Obvious 28 days of holiday, ensuring a balanced professional and personal life. Other benefits include: • Comprehensive on-the-job training to enhance your skills and knowledge., • A friendly and positive work environment fostering respect and teamwork., • Psychological, financial and legal support available through our Employee Assistance Programme (EAP)., • Salary paid monthly -- on the last Friday of each month., • Wagestream access, allowing you to stream up to 50% of your earnings at any time., • Pension scheme with a 3% employer contribution., • Opportunities for career development, regular appraisals to discuss progress and perspectives. If this sounds of interest to you, please apply . Join the family and grow with us at Pachamama Group! This is your chance to be a part of something extremely exciting.
**Job Title: Bar manager Location: NEW High-End Bar/Lounge, Chiswick, London Job Type: part time About Us: Exciting new bar and lounge! Located in the heart of Chiswick, our bar/lounge is renowned for its elegant ambiance, exceptional service, and sophisticated clientele. We are seeking a well-presented and professional Hostess to join our distinguished team. If you thrive in a high-end environment and have a passion for hospitality, we want to hear from you. Role Overview: As the Hostess, you will be the welcoming face of our establishment, ensuring every guest receives a warm reception and an unforgettable experience from start to finish. Your role is vital in maintaining the luxurious atmosphere our guests expect. Key Responsibilities: • Warmly greet guests upon arrival and ensure they feel welcome., • Manage reservations and coordinate seating arrangements efficiently., • Present menus and provide initial information about our offerings., • Maintain a pristine and organized reception and seating area., • Collaborate closely with the bar/lounge team to ensure seamless service., • Address guest inquiries and resolve any issues with professionalism., • Uphold the bar/lounge’s high standards of service and presentation. Requirements: • Must be over 25 years of age., • Impeccable presentation and grooming standards., • Previous experience in a high-end hospitality environment is preferred., • Outstanding interpersonal and communication skills., • Strong organizational abilities and attention to detail., • Ability to work flexible hours, including evenings and weekends., • Familiarity with reservation systems is an advantage. Benefits: • Competitive salary and gratuities., • Opportunities for career advancement and professional development., • Work in a vibrant, upscale environment., • Employee discounts on food and beverages., • Prime Chiswick location with excellent transport links., • COMPETITIVE SALARY! Application Process: We are committed to hiring the best and therefore have a strict interview process to ensure our team maintains the highest standards. If you believe you have what it takes to excel in this role, please send your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this position to - Application Deadline: Join us in delivering unparalleled service and creating memorable experiences for our guests. We look forward to meeting you! Further details will be discussed at the interview stage.
About Us: Primavera is a well-established Italian restaurant in the heart of Parsons Green, serving customers for over 10 years. We are expanding our team and looking for passionate and skilled individuals to join our friendly and dynamic team. Position Available: Full-time and Part -Time Waitress/ Waiter Hours: Full- time 35-43 hours per week, part-time 15-20hours pro rota Shifts: From 16:30 until 22:30 and from 11:00 until 22:30 Pay: £12.21 per hour with an additional service charge fairly distributed via a tronc scheme Responsibility: Provide exceptional customer service to our loyal, regular clientele. Perform opening and closing tasks. Take orders and serve beverages and food. Assist at the bar when required. Help with light cleaning and maintenance during non-busy periods. Requirements: Must have experience working in Italian restaurants. Familiarity with Italian cuisine. Exceptional customer service skills. Positive attitude and ability to contribute to a dynamic environment. Benefits: Holiday Pay: Holiday pay per year, accrued. Staff Meals: Enjoy complimentary staff meals during your shift. Dining Discount: Receive a 20% discount when dining in with up to 4 friends or family members. If you are passionate about hospitality and looking to join a dedicated and friendly team, we would love to hear from you!
We’re on the hunt for a smiley, customer-loving Restaurant Manager to lead our Acton Amigos team! 👉 What you’ll do: Run the store like a pro Keep customers happy & welcomed with a smile Lead a small team with energy & fun Make sure service, food & vibes are always top-class ✨ What we want: Hospitality/restaurant management experience Big on customer service Positive, reliable & ready to motivate a team 🎉 Why Amigos? Fun team. Staff meals. Career growth. Be part of a growing brand. If you’ve got the passion and the smile, this role’s for you! 🚀
We’re on the hunt for a hands-on Restaurant Manager to lead our buzzing all-day restaurant in Battersea. Think vibrant brunches, specialty coffee, and great vibes. You’ll run the floor, motivate the team, deliver standout service, and keep operations smooth and profitable. We’re looking for: ✨ Experience in a busy hospitality setting (Manager/Supervisor level) ✨ A natural leader with great people skills ✨ Someone passionate about food, coffee & guest experience We offer: 💷 Competitive pay + tips/service charge 🍴 Staff meals & discounts 📈 Training & progression in a growing independent group 📍 Battersea, SW11 | Full-time | Weekends included 👉 Apply now and join our team at The Farmers Mistress!
CALLING ALL HOSPITALITY PRO’S We are currently looking for an enthusiastic Bartenders who can confidently deliver an exceptional service and engage our bar guests with captivating and intriguing personality. You will have extensive wine, spirits and cocktail knowledge, in order to lead the bar service and produce amazing drinks in record time. THE GOOD STUFF... · Flexible shifts - to fit around the other important things in life. · Every shift you work, we will fuel you with pizza or pasta on us (thank you chef) · Love dining out? You'll love it even more with a 25% discount across all our bars. · 28 days holiday. · Development and career progression, 80% of all our management roles are filled internally. · Length of service awards. · An awesome referral scheme – Good people know good people. · Uniform provided. · Excellent tronc renumeration. · Opportunity to be part of Elite bartender school. · Ever changing offering with premium products. WHAT WILL I BE DOING? Greet, serve, and look after our guests. Maintain the highest standards of cleanliness. Work with our team to create a friendly atmosphere. Be open to learning new skills and a cocktail list of around 50 drinks. Understand our menus and be able to make recommendations to our guests. Be part of our cocktail masterclass team and even our gin blending team for to experts. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza, humble social food and in-house bakeries. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses too. WHAT’S THE DEAL? · 20h - 40h per week. · Salary £12.42 to £15 per hour
About the job Job Description The Lounge Supervisor at Heathrow Airport will focus on the Front of House operation whilst the Lounge is open and liaise with the kitchen to ensure all the required standards are met at all times. They will also support all management areas of the operations too when required. Also, the Lounge Supervisor will be expected to be part of the FB service delivery and attend to passengers as part of the attendant team. Managing the rostering for all catering staff (including kitchen staff) Managing time sheets/payroll management Ordering of food and drinks and sundries through Do & Co ordering system. Liaising with the Lounge Manager and Supervisors Liaising with laundry regarding Lounge linen Ordering cleaning supplies Performance management and training of all staff Investigating customer complaints Completing daily audits and maintaining stock control Ensuring food temperature is adhered to as per H &S regulations Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Minimum 3 years’ experience as a Supervisor in hospitality industry Ability to lead and motivate staff, delegate tasks effectively, and manage team dynamics. Strong focus on providing excellent service to guests, addressing their needs, and resolving complaints. Effective verbal and written communication skills to interact with staff, management, and guests. Ability to quickly identify issues and develop solutions to enhance operations and guest experiences. Strong organizational abilities to manage multiple tasks, schedules, and priorities efficiently. Keen eye for detail to ensure the lounge is clean, well-presented, and meets high hospitality standards. Skills to manage time efficiently, ensuring that service levels are maintained and that tasks are completed in a timely manner. Understanding of budgeting, inventory control, and financial reporting to manage the lounge's profitability. Familiarity with menu offerings, beverage pairings, and food safety regulations. Ability to handle conflicts among staff or with guests diplomatically and effectively. Ability to work collaboratively with other staff members, fostering a positive work environment. Skills in training new staff and providing ongoing development opportunities for team members. Flexibility to adapt to changing situations, guest needs, and operational demands. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £14.00 per hour Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Reception Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Ground Coffee Society is a vibrant, kiwi owned brunch cafe in Putney. We’re on the lookout for a confident, energetic full-time server to join our team and take on the challenge of running our floor service. What we offer: • £13 per hour plus tips, • 30–40 hours per week, • Likely four days on, three days off each week, • A lively, supportive team environment The role: • Running food to tables and providing great table service, • Clearing and resetting tables quickly and efficiently, • Taking payments and looking after our guests throughout their visit, • Keeping the café dining area clean, tidy, and organised What we’re looking for: • Energy, positivity, and great people skills, • Loads of self-confidence and someone who’s always up for a yarn with customers, • Reliability and the ability to thrive in a busy, fast-paced café, • Must be available to work Friday, Saturday, and Sunday at the very least, • Somebody local to the Putney area. If you’re passionate about hospitality, love talking to people, and want to bring your personality to a buzzing brunch café, we’d love to hear from you.
About the job Job Description Working hard to ensure that consistent, quality products are produced following all DO & CO standards Being a role model, leading a team and producing pastry according to the Head Pastry Chef/ Pastry Sous Chef schedule Insure of job pride and ownership and motivate the team to have the ability to adapt to stressful situations and deal with any emergencies or last-minute changes to production Planning production to the daily schedule and ensuring the exceptional DO & CO quality is maintained at its highest level with maximum efficiency in accordance with DO & CO regulations as set by the Quality Assurance team Coordinating, planning, and participating in the production, preparation, and presentation of meals in adherence to the menu specifications Checking daily inventory control and proceeding final ordering requests to the Purchasing team Forward, strategic thinking individual always looking to exceed targets and expectations of the unit whilst maintaining the collectiveness of the team and culture of DO & CO (OTIF performance is maintained) Monitoring wastage and ensuring processes are in place to keep food cost under control Understanding and ensuring operations adhere to all SOP’s and ALL relevant Critical Control Points, Health and Safety, Food safety and all legal requirements Ensuring the effective implementation of all policies and procedures, ensuring their consistent and compliant application Constantly performing quality control checks to ensure specifications are met on all produced pastry Maintaining good working relationships with all DO & CO family members Defining systems of working to ensure quality of product, problems are resolved with solutions and continuous improvement initiatives are instigated Taking responsibility for all your actions, support your team, and celebrate successes as a family Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Demonstrated experience as a Pastry Chef de Partie with proficiency in managing multiple sections within a high-volume kitchen environment. Exceptional knife skills, ensuring precision and efficiency in pastry preparation. Ability to conceptualize and design unique pastry items that reflect current trends and cater to various dietary preferences. Proficiency in a wide range of pastry techniques, including but not limited to tempering chocolate, making custard, mouse, and preparing various pastry doughs Meticulous approach to measuring ingredients, decorating pastries, and presenting finished products to ensure consistency and quality. Experience in airline catering is advantageous, though not a prerequisite. Proven ability to thrive in fast-paced culinary settings, maintaining composure and productivity under pressure. Ambitious and driven to create and deliver high-quality pastry dishes that exceed guest expectations. Excellent communication skills in English, facilitating effective collaboration within a diverse team. Strong team player, contributing positively to a cooperative work environment. Flexibility in work availability is crucial, as the Production Kitchen operates seven days a week, including evenings, weekends, and public holidays. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £31,000.00 per year Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Pastry Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
BRASSERIA NOTTING HILL – Your Neighbours for Breakfast, Lunch & Dinner We’re excited to offer an opportunity to join Brasseria Family, our independent, family-run Italian restaurants located in two of London’s most iconic neighbourhoodss. Known for our warm hospitality, exceptional service, and delicious Italian food, we take pride in doing things properly. Our team is at the heart of everything we do, and we genuinely value and support those who work with us. We’re currently looking for experienced and enthusiastic waiters to join our front-of-house team. As the face of Brasseria Family, you’ll play a vital role in creating welcoming, memorable dining experiences for every guest. What You’ll Do · Deliver attentive, knowledgeable, and friendly service · Be a positive, respectful, and reliable team player · Follow all cash handling and operational procedures · Learn and maintain detailed knowledge of our menu · Set and clear tables with precision and care · Ensure a clean, safe, and guest-ready dining environment at all times · Communicate menu specials, allergens, and changes confidently · Check in with guests promptly and professionally What We’re Looking For · A love for hospitality and working with people · Flexibility, dedication, and a strong work ethic · A proactive attitude and willingness to go the extra mile · A good communicator who thrives in a fast-paced team environment · Someone who values honesty, reliability, and attention to detail Our Mission & Values "We want everyone — guests and team alike — to feel better when they leave than when they arrived." · Customers: We treat our guests like friends of the family · People: Our people are Brasseria Family — we work as one · Profit: We believe small details lead to meaningful results What We Offer · Free meals on shift · Competitive salary · Full-time role · 28 days paid holiday · Supportive, family-style work environment · Immediate start available Ready to Join? Send your CV today. We look forward to welcoming you to the Brasseria Family.
About the job Job Description As Transport Operations Manager, you are responsible for the day to day managing of all transportation matters within DO & CO. This includes managing members the transport department that includes landside and airside supervisors, support staff, drivers and loaders. Overseeing the operational planning of flight and people schedules and managing the live airside and operation. Through strong communication, you will ensure all members of the transport team are aware of the expectations of their role, and how to operate safely airside. You will play a major part in supporting the DO & CO family to deliver exceptional food and service, maintaining the high reputation of DO & CO with our partners. Day to day managing of all people management processes for the Transport department both airside & landside Collaborating with other internal departments to ensure that flights are serviced on time in a safe and efficient manner. Ensure success is not limited to your department. Operational point of contact for external stakeholders such airline clients and airport contacts. Taking the lead with confidence, and being dependable during times of disruption. Motivating the team, and providing direction and guidance to Supervisors, Support team, driver and loaders on shift. Managing, reporting, and implementing any changes as required, to ensure DO & CO is compliant with the regulations relating to airside and landside operations. Having the composure and ability to adapt to stressful situations and deal with any emergencies or last-minute changes to scheduled flight operations. Taking the initiative to create and maintain an environment of continuous improvement and positivity. You will be precise and have great attention to detail when recording and completing paperwork as well as ensuring all records are up to date. Maintaining the DO & CO high standards by ensuring airside and landside deliveries are on time and in accordance with airline and airport safety standards. Maintaining good working relationships with all DO & CO family members as well as our partners, vendors, and other stakeholders. Contributing to the team’s successes in periods of disruption or where required due to heavy workload. Ensuring all aspects of the operation are assessed and all members of the department consider DO & CO a safe place to work. Taking responsibility for all your actions, support your team, and celebrate successes as a family Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications You are a role model, leading by example, ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality Passion and motivation for delivering high levels of safety and service standards. Well presented, professional individual with a can-do, positive attitude that indulges in team success Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best Strong, dependable leader that will happily join and assist your team to maintain the high DO & CO standards at any given moment You are a clear and engaging communicator, strong verbal and written English, and will use a variety of methods to keep the team well informed on all important matters Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family Have energy and drive to deliver beyond expectations and effectively balance priorities and always looking for ideas and opportunities to improve our service and operations Approachable leader that the large DO & CO Family can depend on and trust With your guidance, your department will always remain a safe place to work and operate You must have previous experience in Operations Management role. You must have a clean, 5-year checkable history due to working in a restricted zone of an airport Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Room Division Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
101 West, Westbourne Grove We’re looking for a Front of House team member to join our friendly crew at 101 West – a bakery & deli that feels like home to our customers and team alike. As a family-run business, we care deeply about service and creating a warm, welcoming environment. If you're upbeat, reliable, and love good food and great coffee, this could be the perfect role for you. Your role will include: • Greeting and serving customers with warmth and efficiency, • Keeping shelves and deli displays tidy and well-stocked, • Assisting with open and close cleaning routines, • Washing dishes related to the coffee bar and deli, • Monitoring stock levels and communicating with the kitchen, • Supporting the team with general front-of-house duties (clearing tables, taking orders, helping with takeaway flow, etc.) About you: • You enjoy working with people and have a strong sense of hospitality, • You’re a team player with a proactive attitude, • You have a good eye for detail and cleanliness, • Experience in a café/deli/hospitality environment is a bonus, but not required if you’re enthusiastic and ready to learn What we offer: • A positive and supportive work culture, • Daytime working hours, • Opportunity to grow with a passionate, community-focused team
Wahaca is the leading Mexican restaurant in the UK, founded by Thomasina Miers (Master chef winner) and Mark Selby. Inspired by their time in Mexico and a mission to prove to the UK just how vibrant and delicious Mexican food is, championing great British produce and sourcing ingredients locally. Wahaca remains deeply rooted in the values set by our founders. By showing pride, staying humble, choosing integrity, having fun, and thinking positively, our team serves a taste of Mexican sunshine. With an upbeat atmosphere and chef made dishes, we believe that every meal should be an adventure, every guest a friend, and every moment an opportunity to create lasting memories. We are currently looking for a Prep Chef who has great passion for working with fresh ingredients, takes pride in creating flavourful, vibrant, high quality dishes and wants to be part of a team that delivers excellent service to all our guests. How you’ll drive the success: • Demonstrate your passion for preparing freshly made dishes following our spec • Ensure smooth kitchen operations from setup to closing. • Maintain exceptional cleanliness and food safety standards. • Work alongside your team to create a lively and efficient kitchen environment. At Wahaca, we believe our team deserves the best, and here are just some of the perks we offer: FINANCIAL: - 70% off food when dining at Wahaca with up to 3 friends - £100 to celebrate your probation in Wahaca - Up to £1000 through friend referrals - Enhanced maternity, paternity, adoption pay - Early access to wages, financial support and discounts through Wagestream HEALTH AND WELLBEING: - Free, nutritious meal every time you work, freshly made by our talented chefs - Cycle to work scheme - Support from our trained Mental Health First Aiders - Time off for when needed; like your child’s first day at school DEVELOPMENT AND SOCIAL: - Own development plan and clear career path - Our very own Masterchef and Cocktail competitions - Unwind and turn up the fun at one of our many events across the year TACOVERSARIES: 1 YEAR: £50 voucher 2 YEARS: Flight to Mexico! 5 YEARS: Sabbatical - 4 weeks paid off work! If you're inspired by what you've read and have a passion for delivering exceptional hospitality, we’d be thrilled to have you join our team! ‘Please check our Wahaca Recruitment and Staff Privacy Policy. By applying for a job with us, you acknowledge and accept this policy
About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.