Trabajos practice accountant en Reino Unido

Accountant - Client Manager - Private Wealth Services Location: London Type: Full Time - Office Base Salary: Up to £70K Client Profile: Gurler Mae is proud to announce, that we are searching for an Accountant - Client Manager on behalf of our client. This opportunity is offered on a full-time and permanent basis. As an Accountant - Client Manager, the role involves managing a portfolio of clients/structures across various jurisdictions in direct contact with clients regularly: this includes responsibility for all aspects of the day-to-day management of a portfolio of clients/structures and maintaining relationships with clients while providing them high levels of services. Primary Duties: ● To support the company accounting department including the preparation of accounts for trusts and overseas entities. ● To maintain client financial records. ● To research tax requirements and to advise clients on the results. ● To carry out statutory and governance work (including the production of minutes) for companies across various jurisdictions within filing deadline. ● To assist the Managing Director with key clients ● Involvement with the set-up and management of trusts under common law and in foreign jurisdictions, including drafting of statutory documentation and overseeing preparation of financial statements for the underlying companies. ● To ensure clients’ compliance files are adequately maintained. ● To correspond with HMRC on a variety of matters. ● To interact with business partners and providers in Europe and worldwide. ● To build and maintain the high standard and development of the company and to contribute to winning new clients and managing the successful delivery of projects ensuring technical excellence. ● Strong involvement with business development, participation in marketing the business, and taking on the process of any new business. Personal Specification: ● At least 5/10 years’ experience in a Trust Company or a Multifamily Office or International Chartered Accountancy. ● Accountancy firm experience. ● Strong technical knowledge in international tax matters, trust, wealth management, and experience within the private client field. ● A wealth of experience as a Manager in an international environment or as a solicitor/accountant specialised in international tax. ● Fully conversant with profit and loss statements and budgeting. ● Experience in administration services for high net-worth clients, including advanced knowledge and experience with in-house trust accounting. ● Advanced knowledge and understanding of trust transaction coding, fiduciary income tax, principal and income accounting, and interpretation of trust documents. ● Demonstrable high-level understanding of the trust administration business, industry trends, and best practices. ● Excellent knowledge of accounting and VAT. ● Excellent technical and working knowledge of complex Fiduciary Structures. ● Excellent working knowledge of Company and Trust law and statutory and regulatory obligations. ● Ability to consider tax and legal implications of transactions. ● Technical knowledge of statutory filing requirements. ● Fluency in English is essential, fluency in other languages is desirable (French and/or Italian especially). Qualifications: ● Master's degree in Economics, Finance, Law, or professional equivalent ● Relevant qualification, i.e. ICSA/Governance Institute, STEP, ACA, ACCA is desirable. Benefits: ● Competitive salary ● Discretionary bonus. ● Company pension ● Free or subsidised travel ● Private dental insurance ● Private medical insurance Schedule: ● Monday to Friday To apply: Interested? If so, please send your full CV by clicking “apply”

We’re all work and all play – combining a fun-filled, social work environment with professional development and fulfillment. Your role To deliver friendly, knowledgeable, and efficient customer service and product delivery to provide an epic experience for our customers. Company Perks 50% off stays at our accommodation 50% off all food 50% off all drinks Ski trips 2 Sailing trips per year Flying lessons Bespoke Training Program E-Learning Program Partnered with License Trade Charity up to £1000 cash rewards for finding new employees. Recognition schemes £100 for employee of the Month £250 for employee of the Quarter £2000 for employee of the Year Extensive Training and Development X2 Sailing trips per year. Equal tips for all staff (housekeeper, cleaner, chef, bartender) Wicked incentives run centrally (last prize was a £1000 for staff party) Essential requirements You must: Be eligible or have all necessary documentation in which to be legally employed in the country, which you are based. All Documentation required by any Local/Regional/National certifying or Governing bodies in which to operate legally within you units country. Have a up to date/active bank account in your own name. Be able to converse in English. Have a fixed place of residence and live within a reasonable travelling distance of the unit. Main responsibilities Providing a brilliant experience for our customers Deliver excellent customer service, always. Serve and present beverages, quickly and efficiently, meeting our standards and specs. Assist in keeping the bar, front-of-house and toilets clean and tidy, at all times. Keep up to date with all new products, specials, promotions and events offered in the unit, so as to offer the customer a brilliant experience Contribute towards creating an epic party atmosphere during any time of the day. Make customers aware of offers on our great food and drink range. Check back regularly during food service to ensure customer satisfaction. Learn the skill sets of up-selling and practice them on every sale you make. Provide fast, friendly, and charismatic table service. Fulfil all reasonable requests from guests to ensure their comfort, satisfaction, and safety. Maintaining Controls and Standards Conduct daily standard audits at the beginning of shift, and continue throughout and reporting any issues to line manager. Always adhere to all company policies and procedures. Always adhere to local licencing laws regarding responsible and correct service of alcohol Maintain excellent knowledge of all company and site-specific Health and Safety procedures. Assist in keeping the reception area clean and tidy, at all times. Conduct regular security checks throughout the day and report any security issues to line manager Provide reports, as required, for housekeepers and management. Always adhere to all company policies and procedures. Maintain excellent knowledge of all company and site-specific Health and Safety procedures. Administer all reservations, cancellations, and no-shows, in line with company policy. Keep up to date with current promotions and bed pricing across the beds and bars group, to provide information to guests, on request, while maximising bed sales opportunities Contributing ideas to help develop an innovate business. Be involved and contribute at team meetings. Carry out instructions given by the management team and head office. Development Maintain personal knowledge by completing in-house training within the given timelines. Always engage with your line manager about your own personal and professional development and how Beds and Bars can assist.

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF A BREAKFAST CHEF AT THE MUNICIPAL HOTEL LIVERPOOL MGALLERY What you'll be doing... Reporting to the Executive Head Chef and Sous Chefs, you will be based at the hotel on a Full-Time basis. We are looking for an experienced Breakfast Chef with ambition and drive within the Hospitality industry. Our Breakfast Chef will have a passion for food and the charisma to inspire a team, producing high quality a la carte breakfasts at 5* consistent standards. You can expect your working day to include the following; To establish key working relationships within the hotel, particularly with the Front of House team– we are one team and you will be expected to be positive, collaborative and to drive this ethos with workable solutions. To be highly communicative with the front of house team during service. To deliver excellent and consistent quality a la carte food at high volumes. To have accountability for the Breakfast production in the absence of the Executive Head Chef / Sous Chefs, ensuring efficient and timely food production. To process orders in advance of requirements, taking ownership for Breakfast stock and preparation. To assist in the preparation of lunch / afternoon tea / staff food following breakfast service. To ensure quality of food and adhere to good practice, H&S policy, food hygiene and legal compliance. To prepare dishes to specification with consistency, care and artistic flair. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Breakfast Chef, you will need the following qualities and skills; We are looking for someone who has worked within a high-volume commercial kitchen specifically within hotels. Who has an understanding of a la carte breakfast requirements and capable to manage their own workload. We are looking for at least 2 years’ experience as a Breakfast Chef or Chef de Partie within hospitality. Experience of working alongside a hotel team to deliver operational excellence and team positivity. Excellent communication skills. Availability to work during peak periods (e.g weekend mornings) with varied days off midweek. Available to work from 5.30am / 6am in the morning and work an 8 hour day, 5 days over 7. Pleasant personality - we are an enthusiastic, authentic bunch of individuals who truly care about teamwork and are passionate about maintaining a positive working environment! WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family across RBH and ACCOR hotels. An extra day’s holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year Hotel F&B, Spa Treatment Discounts and Sales Incentives Gratuities Discounted Local Parking Facilities A link to our extensive employee benefit portal with discounts over hundreds of retailers To learn more about our full benefits package, click here to watch our employee benefits video or Search RBH Careers for further details. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We accept and celebrate our team for who they are and welcome people of all races, disabilities, sex, gender identities and reassignment, sexual orientation, ages, pregnancy and maternity, religion or belief and marriage and civil partnerships. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our process you require reasonable adjustments, please contact us. #LifeatRBH Think you know what Scottish luxury looks like? Think again. Situated in the historic India Buildings, Virgin Hotels Edinburgh is reimagining the Old Town, marrying its iconic Victorian architecture with distinctive, contemporary design. Inside the hotel, you’ll experience a world that revolves around you – from our signature chamber design to numerous drinking, dining and entertainment options that you’ll never want to leave. When you do venture out, you’ll find Edinburgh’s top attractions in walking distance. Fancy a stroll around Edinburgh Castle? Easy – it’s only 4 minutes away. Want to snap Victoria Street for your Insta? No sweat, it’s on your doorstep. Buckle up, we put you so close to history it’s basically time travel.

24 Seven are working with top beauty brands and are looking for Beauty therapists to work on the retail floor within a Luxury Department store in Manchester. Job Description: To assist in the day-to-day running of the brands Account by driving the sales ,treatments and products, and to develop sales and awareness of the brand using both internal and external promotional activity and to carry out spa-therapy treatments. Key Responsibilities: - To pro-actively and enthusiastically drive sales and ensure that both personal targets and counter targets are met, and to strive to exceed set targets. - To raise awareness of the brand and educate clients in the product and treatment range. - Ensure products and treatments prescribed are appropriate to clients needs and take into account medical contraindications. - To carry out treatments punctually and to a consistently high standard in accordance with clients requirements and as per the training received to strive for repeat bookings. - To assist the Account Management Team in accurately recording sales figures and stock levels. - To maintain the site and treatment areas to the highest standards of cleanliness, hygiene and presentation. - Ensure that customer service is of the highest standard and to handle any client complaints promptly and consult the Account Management Team in all cases. - Ensure that all details regarding clients are kept in the strictest of confidence, locked away and information is never discussed with inappropriate parties either inside or outside of the Company. Qualifications: - Beauty Therapy qualification to NVQ level 2 or 3 or equivalent Previous Experience and Knowledge: - Experience within a similar retail / store role and industry - Proven sales record - Practical work experience in conducting treatments

JOB VACANCY Senior Housing Manager CONTRACT TYPE Permanent HOURS 9am to 5pm (with a 30-minute unpaid break) 37.5 hrs per week PLACE OF WORK 59 Windsor Road, Tuebrook, Liverpool L13 8BA (Home-working opportunities will occasionally be provided based on business needs) SALARY £38,700.00 per annum £19.85 per hour We have an exciting opportunity for a skilled and experienced Senior Property Manager (SOC: 1251). The ideal candidate will be the driving force behind the success, stability and execution of our growing property portfolio. You will be responsible for overseeing our lettings department and managing our growing portfolio of rental properties, HMOs and property development projects. Your role is crucial in ensuring a positive experience for both landlords and tenants, contractors and client, in sales, purchases, rentals or leasing of properties. A creative, pragmatic and imaginative and forward-thinking persona will be expected. Building a solid and dependable team requires clarity of vision and planning, therefore, your organisation skills coupled with the ability to remain calm, collected, and methodical whilst having a clear overall picture of projects will be required. We will help and encourage you to confidently grow within your role within the company as our goal is expansion. Joining us at the beginning of our rapid expansion trajectory, is a great opportunity to pioneer our growth with us. Your great level of attention to detail for all health & safety, landlord and tenant laws, understanding of conveyancing and project management, risk assessment and many other qualities will be part of the great Housing & Property Manager you are. Though this role is a 9 am to 5pm role, work patterns may vary, and this will largely be determined by the nature of project being undertaken. The ideal candidate must be flexible and adaptable. Key Responsibilities ● Steering property development projects from inception to handover and completion whilst liaising with other Bond Property Solutions team members in improving the management processes and structures. ● Ensuring excellent property management by complying with company policies, procedures, and all regulatory requirements. ● Setting clear goals and objectives for the team and monitoring progress towards achieving them. ● Providing ongoing training and development opportunities to enhance the skills and capabilities of team members. ● Managing, scheduling and facilitating in viewings, inspections, and check-outs, and being the senior point of contact for all landlords, tenants, and contractors. ● Preparing and presenting Directors Reports. ● You will monitor the progress of our property developments, report and report remedial actions to management, effectively manage the budget and all costs within budget estimates coupled with compliance with best practice and meeting the specified quality and standards. ● Your duties will include the preparation of progress reports and brief the management team. ● You will monitor and update project financial forecasts and cash flows, and chair meetings with design teams and cost consultants. ● You will occasionally report to the director as required and conduct regular strategic planning and forecast in addition to assembling information. ● You will also be able to manage and coordinate our property portfolio and ensure strict adherence to health and safety. ● You will, jointly with the Director/HR Manager, be responsible for temporarily hiring, inducting, and supervising staff. ● You will manage the general upkeep, maintenance and security of the property portfolio and advise on energy efficiency; ● You will assess and discuss client requirements and may advise them on the purchase of property and land for investment and other purposes; ● You will arrange for structural surveys and evaluation of our property portfolio; ● You will negotiate land or property purchases and sales, leases and tenancy agreements and arrange all the legal formalities with solicitors, building societies and other stakeholders; ● You will oversee the management of accounts and produce financial forecasts; ● You will play a crucial role in handling and settling landlord and tenant disputes ensuring that both fulfil their legal obligations; ● You will examine and assesses housing applications, advise on rent levels, investigate complaints and liaise with tenant associations and social workers to resolve any family disputes where necessary. Skills and Qualifications: ● A good academic background is essential. Therefore, you must possess a Bachelor’s Degree in Real Estate and Urban planning (1st class Hons) or equivalent, be RICS qualified and have a Masters Degree in project management or equivalent. ● A minimum of 5 years in senior property and housing management experience is a requirement. ● A full understanding of project delivery, budgeting, planning in both residential and commercial settings. ● Strong communication and interpersonal skills ● A dynamic individual with a pro-active approach and excellent problem-solving skills. ● A hands-on approach and a willingness to work with and alongside the team. ● A proven ability to lead and build strong relationships with internal and external teams. ● An effective team leader and team player with the ability to work autonomously and work under own initiative. ● Excellent design skills and high proficiency at understanding building regulations. ● Willingness to undergo of and on-the-job training. ● Good interpersonal skills and eloquence in English. Those requiring sponsorship, will need to meet the Home Office approved English standards such as the B1 English test. ● DBS Clearance ● Passport/ID ● Right to work ● The closing date for applications is 16 June 2024 Benefits: ● Competent salary £38,700.00 per annum (£19.85 per hour) ● Auto pension enrolment with NEST ● Bonus Scheme and occasional home-working opportunities depending on business needs. ● Great opportunities to progress within a growing company. ● 28 days annual leave on a pro-rata basis We look forward to hearing from you.

Open Banking Expo is looking for someone who can craft engaging and visually appealing content across our social media platforms, driving engagement and building our community. You’ll be at the heart of our digital presence, so is perfect for someone who is passionate about producing creative videos, eye-catching graphics and strategic content. You will be part of a small, dynamic team which means your contributions are visible, significant, and directly impactful. Organisation and context Open Banking Expo (OBE) is a young but established, dynamic and rapidly growing B2B events company that is supported by a wider media and broadcast remit. We host two major confex’s each year for the financial services and fintech community; one in London for 1,200 attendees and one in Toronto for 600. We continue to grow a community that is supported by our event portfolio and online content hub, which includes news, webcasts, reports, podcasts, blogs, white papers, and TV episodes. Within the last 12 months we have trebled our Linkedin following from 3,500 to 14,000, and attendance across our live events portfolio continues to rapidly increase. We won ‘Best Conference Series’ at the Conference Awards 2020 and 2023. The Role We are looking for a confident Digital Content Creator to join our fantastic team; someone to create, edit, and publish engaging content (including videos and graphics) that reflects our brand’s voice and appeals to our target audience. This is an exciting opportunity for a graduate or someone with a couple of years’ experience with skills in video editing. There will be opportunities to work with a wide range of different types of video, from social media content, to talking heads speaker-led content, to creative assets for our marketing campaigns. In this role, you will collaborate closely with internal teams and clients to deliver high-quality content that drives engagement, brand awareness, and conversions. The role requires creativity, strategic thinking, and a deep understanding of Linkedin, YouTube and their algorithms. You must be highly confident in front of and behind the camera, have strong knowledge of social media trends and video editing skills and software knowledge. The role is hands-on, you will be responsible for all elements of creating, editing and publishing engagement content across our social media channels. You’ll report directly into the owners of the business. Key responsibilities and accountabilities: - Content creation: Produce engaging and creative content, including videos and graphics that are optimised for Linkedin, YouTube and our audience preferences. - Client collaboration: Work closely with clients to understand their brand identity, messaging, and goals, and collaborate on content ideas, campaigns, and promotions - Performance analysis: Monitor and analyse social media metrics, including engagement, reach, and conversions, to evaluate content performance and identify opportunities for optimisation - Plan content calendars, manage posts, and respond to followers in a timely manner. - Creative collaboration: Collaborate with internal teams to ensure content aligns with objectives and brand guidelines - Professional development: Stay informed about industry trends, platform updates, and best practices in social media marketing, and proactively share insights and recommendations with the team. Skills and abilities: - Proficiency and proven experience in video production, editing, and graphic design tools/software - Plan content calendars, manage posts, and respond to followers in a timely manner - Presenting, filming and editing various types of creative and engaging content including Podcasts, YouTube shorts, storytelling videos, customer interviews, blogs and infographics - Have the confidence to speak in front of and behind a camera and talk to a senior audience of financial industry professionals - Understand storytelling on social media, and what makes an engaging, shareable story - Deep understanding of social media platforms, algorithms, trends, and best practices - Strong understanding of current digital marketing trends and a desire to stay up-to-date with the latest developments - Generate and brainstorm ideas for viral content - Creative thinking and the ability to spot new opportunities for improved performance - Proactive and able to drive results unsupervised as well demonstrating strong teamwork skills - Excellent communication skills, with the ability to build rapport, articulate ideas, and manage expectations effectively in a hybrid working environment. - Analytical mindset, with the ability to interpret data, derive insights, and make data-driven decisions to optimize content performance and achieve client objectives. - Strong organisational skills and the ability to manage multiple projects simultaneously, prioritise tasks, and meet deadlines independently. - Willingness to roll up your sleeves and get stuck in!

Harlow Job Type: Part-time – 3 days per week Salary: From £16.00 per hour Expected hours: 24 per week Schedule: Flexitime Position Overview: We are seeking a proactive and detail-oriented Financial Controller to join our team. The successful candidate will be responsible for managing the company's financials, ensuring accuracy, efficiency, and compliance with regulatory & company standards. This role will play a pivotal part in driving financial decisions and optimizing our financial processes. Main Duties: VAT Submitting CIS Submission Depreciation Raising Client Invoices: Ensure accuracy and timeliness in generating client invoices. Payment Management: Oversee timely payments of both client and supplier invoices through supplier statement checks and an adept production of an aged payables list. Cashflow Monitoring: Keep a vigilant eye on company cash flow for optimal financial health. Budget Oversight: Play a crucial role in creating, monitoring and maintaining the company's budgets. Quarterly Financial Reports: Contribute to the production of comprehensive quarterly financial reports. Bank Reconciliations, ledger reconciliations, and Daily Bookkeeping: Maintain the accuracy of financial records through diligent bank and ledger reconciliations along with daily bookkeeping. Key Responsibilities: Oversee the timely and accurate closure of month-end ensuring all deadlines are met. Production of monthly Management Accounts (P & L/BS). Manage accounts receivable and accounts payable, ensuring timely collection of debts and payment to suppliers. Maintain accurate financial records and make quarterly adjustments to the accounts, including Work in Progress (WIP) and accrued costs. Collaborate with internal stakeholders to influence financial decisions, including charge rates, company budgets, and financial goals. Continuously improve financial processes and procedures to enhance efficiency and effectiveness. Provide regular financial reports and analysis to management, highlighting key insights and areas for improvement. Ensure compliance with regulatory requirements and financial best practices. Qualifications: AAT Level 4 Minimum Proven experience as a Financial Controller in construction In-depth knowledge of accounting principles and practices Excellent communication and leadership skills Attention to detail and accuracy in financial reporting Experience Accounting: 4 years (required)

Farla Medical was established in 2002 and is today is recognised as a prominent UK supplier to GPs, Clinic and Hospitals (Private and NHS). Distributing over 20,000 branded consumables and equipment, Farla is also a leading manufacturer of over 700+ of their own brand label medical supplies lines including everyday consumables, surgical instrument packs and care products (including MediRange, EconoTest and Instramed). Job Title / Department Junior Credit Controller Reporting to: Accounts Department Farla Medical was founded in 2002 to develop, manufacture and distribute medical supplies (consumables and equipment) • precision instrument production • quality clinical governance • excellent customer service • competitive pricing • fast efficient delivery to GPs, Clinics, Hospitals (Private and NHS). "Farla Always Delivers"​. Today Farla is recognised as a leading UK supplier and manufacturer of medical supplies and care products supplying over 10,000 products and manufacturing 700+ own label lines through MediRange, EconoTest and InstraMed umbrella brands. "Farla. Excellence Delivered”. Our Requirements We are looking for a Junior Credit Controller and offer a fantastic opportunity for a highly commercial and enthusiastic individual ideally with 1-3 years’ experience in a fast-paced manufacturing and distribution sector to join our Finance team (medical supplies sector would be desirable but not essential). Highly motivated and with excellent people skills you are looking to take the next big step to be part of re-structuring of our Finance Department and growth of a leading UK Medical Supplies company and influence the future of how our business runs and our Company grows. Overview You will already have experiences in a Credit Controller role. Working within the Finance Dept and closely with Senior Management, Purchasing and the Customer Service Teams, this role will suit a highly organised individual with multi-tasking ability who is able to work with a variety of people and work to financial timelines and objectives. Your qualities will include strong analytical and excel skills, self-starter and ability to use your initiative. Your main responsibilities are the Provision of Credit Controller Services Working alongside the Finance team members to free up their time to add value: General accounting duties including posting invoices / accounts payable / receivable Reconciling accounts and do the same for the month end for the whole debtor ledger Additional bank reconciliation / Amazon Reconciliation Credit cards reconciliation and CC payments (credit/ debits) Posting information to accounting journals or accounting software from such source documents Follow-up / debt chasing payments / monies owed (below a certain amount) Maintain complete sets of financial records / keep track of accounts, Reconciliation of accounts to ensure their accuracy The Services will also include any other tasks which the Parties may agree on Liaising with management accounts team to ensure correct reporting of sales reports, margin and costs Understanding of the CRM / financial reporting system (Khaos) and liaising with the internal support providers for specific requirements / needs Work in line with agreed KPIs, standards, policies and regulations Required skills & experience: Minimum 1-3+ years’ work experience Numerate with excellent attention to detail. Excellent data input skills. Part Qualified/Passed Finalists – CIMA/ACCA Experienced IT capabilities including Microsoft Office suite / Outlook with strong Excel skills Prior use of Sage or other CRM Sales Management System (desirable) – we currently use Khaos (training will be given) Behavioural: Self-starter with willingness to assume responsibility and take charge Good time-management and multi-tasking skills with the ability to set priorities, meet deadlines and manage workloads Motivated to bring new ideas and best practice to the team and company Excellent verbal and written communication skills Ability to work in a team-oriented environment as a key player Self-motivated, confident and focused approach to get the job done Ability to work under pressure (and remain calm) and easily adapt to changing priorities and demands Committed, punctual and reliable Great negotiating and customer service skills as role requires regular internal and external communication

David Kennedy Recruitment is working with a young financial/FX company led by a management team with over 20 years of experience. Their mission is to simplify trading complexities and deliver excellence to clients across multiple continents and countries. Position: CRM & Tech Support Administrator Location: Remote from anywhere in the world Employment type: Service Agreement/Self-employment (no Employment contract option available) Remuneration: Fixed monthly payment RESPONSIBILITIES: Manage and maintain the company's CRM system, ensuring optimal functionality and data integrity Configure and customize system settings based on user needs and business requirements Create and maintain user profiles and manage access permissions Generate reports and analyze data to provide insights into client behavior and trends Provide ongoing training and support to users on CRM functionalities Provide prompt and courteous technical support to clients, troubleshooting and resolving issues related to the trading platform, account management, and other functionalities Communicate effectively with clients to understand their issues and provide clear solutions Document and escalate complex issues to the appropriate technical team members Maintain and update knowledge base articles and FAQs Stay up-to-date on company products and services REQUIREMENTS: Minimum 1+ year of experience as a CRM administrator or similar role Prior experience in the CFDs/FX/iGaming or similar sector and field is a necessity Excellent command of English language Demonstrated proficiency with a leading CRM platform (e.g., Salesforce, HubSpot) Strong understanding of CRM best practices and data management principles Strong understanding of computers and basic troubleshooting techniques Excellent organizational and communication skills OFFER: Competitive remuneration An opportunity to build a company and grow in it Private medical insurance The freedom and flexibility of fully remote work Collaborative and supportive team environment