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We looking for Retail Manager who have a wide range of responsibilities from helping out on the shop floor to making long-term plans for the future, their daily duties typically include: Recruiting and training staff Setting staff targets, motivating them and reviewing their progress Conducting performance reviews and appraisals Maintaining detailed and accurate sales and profit data Dealing with customer complaints and feedback Managing stock levels and devising pricing structures Ensuring compliance with all relevant legislation including health and safety standards Devising and implementing promotional campaigns
Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We are searching for a charismatic Senior Receptionist to join our dynamic and supportive team in one of the UK’s most-loved restaurant brands. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Senior Receptionist includes ensuring all our guests receive a positive, warm and professional first impression of the restaurant. You will assist the Reception Manager in the building of an efficient department, by taking an active interest in the team’s welfare, safety, and development. You’ll also be able to supervise other receptionists, ensuring that the correct standards and methods of service are maintained. About you: You love to go the extra mile for guests and wow them with your professionalism. You have excellent English language skills and feel confident dealing with guest and team member needs. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
Job description Duties: Oversee daily clinics operations and ensure smooth functioning Manage salon staff and schedule appointments Provide excellent customer service and address client concerns or complaints Maintain inventory of salon supplies and place orders as needed Handle administrative tasks such as payroll, scheduling, and record keeping Implement and enforce salon policies and procedures Stay updated on industry trends and recommend improvements to enhance the salon experience Skills: Strong organizational skills to manage multiple tasks and priorities effectively Excellent phone etiquette and communication skills to interact with clients and staff Time management skills to ensure efficient use of resources and meet deadlines Ability to lead and motivate a team of salon professionals Knowledge of salon products, services, and industry best practices Note: Previous experience in a similar role or in the beauty industry is preferred. Job Types: Permanent, Apprenticeship, Full-time Benefits: Company pension Gym membership Schedule: Monday to Friday Supplemental pay types: Bonus scheme Commission pay Performance bonus Tips Yearly bonus Education: GCSE or equivalent (preferred) Experience: Retail sales: 1 year (preferred) Supervising experience: 1 year (preferred) Customer service: 1 year (preferred) Retail management: 1 year (preferred) Management: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Ability to Commute: Earl shilton (preferred) Ability to Relocate: Earl shilton: Relocate before starting work (preferred) Work Location: In person
Sky Garden is a high quality, high volume venue looking for an experienced super star to join our team! We are looking for for great people to join our team running the Sky Garden Bars in the daytime. This position requires working pretty much in every position that hospitality has to offer. From being a Barista in the morning to a Cocktail Bartender in the afternoon. If you think that's you then don't hesitate and get in touch now! Requirements: -Minimum 6 months working as a barista/ waiter/bartender in a similar daytime/retail environment. -Availability to work early mornings and weekends. The Benefits & Your Career ahead -Amazing training opportunities, management development program, apprenticeship scheme etc. -40% discount across all our restaurants and bars. -Paid food allowance. -Excellent career development opportunities including a personalised development plan offering a clear progression route – whether that be as a Sommelier, Restaurant Manager or Bar Manager. Retail assistant at Sky Garden managed by RHC.
Urban Rose beauty are looking for a Full Time Beauty Therapist to join our friendly and knowledgeable Wembley Park team. Urban Rose offers nails, facials with elemis, hydrafacial, massages , lashes , Hd brows, tanning and much more. The ideal candidate will be qualified with NVQ 3 in Beauty Therapy with several years in salon experience delivering a wide range of high quality treatments that put the client first. You are passionate about the Beauty industry and willing to deliver the best service and experience to our clients. You will support your manager to maximize revenue through careful diary management and proactive selling of retail products. You will also help to make sure the salon is kept clean and well maintained. With our dedicated in-house training team and close relationship with our brands we ensure that all our therapists are given the latest training and development with recognized industry qualifications to develop beauty expertise and build successful Beauty professionals. We provide a comprehensive Benefits Package which includes : Discounts on products monthly free treatments pension scheme 28 days paid holidays including bank holidays & public holidays. opportunities to grow within the company as we expand. Team monthly rewards, dinners and drinks out. 30-50 hours per week full time or part time positions available. £13.50 per hour, commison plus tips go to the therapist flexible rota Urban Rose Beauty
Restaurant Supervisor - £12.75/ph About Us: We are HOP! WE exist to bring the intoxicating colourful high energy and vibrantly delicious street food favourites of Vietnam with a quick service experience, to the masses whilst creating moments of JOY in everything we do - the true Vietnamese way! HOP is more than a Vietnamese restaurant brand, it’s a way of life! Benefits: Paid breaks, free food on shift, extra day of holiday for your birthday, paid training and development and seasonal night out! About the role: We are looking for energetic and experienced Restaurant Supervisor to join our HOP family and support team members producing and serving delicious food for our guests! If you have a fearless attitude to life, a little free-spirited, full of good vibes and LOVE Vietnamese food then HOP is where it’s at! Our leaders are essential to the effective running of the shift and are willing to take ownership to guarantee the success of our unique and authentic Vietnamese quick service restaurants. This position is open to people who have experience of managing and leading teams within retail, hospitality, or a customer focused environment. This role is restaurant based and involves working a variety of shift patterns including working weekends and bank holidays. Essential requirement: Be a leader and role model with a customer focused attitude and be on hand to surprise and delight our guests Coordinate and monitor daily operations including opening and closing procedures Keep up to date with knowledge on our menu range and promotions Be able to use your own initiative and problem-solving skill Treat all colleagues and guest politely and with respect Please be aware we do handle pork meat in our restaurant. If you think this position is for you - please apply, and we will get back to you ASAP.
Restaurant Supervisor - £12.75/ph About Us: We are HOP! WE exist to bring the intoxicating colourful high energy and vibrantly delicious street food favourites of Vietnam with a quick service experience, to the masses whilst creating moments of JOY in everything we do - the true Vietnamese way! HOP is more than a Vietnamese restaurant brand, it’s a way of life! Benefits: Paid breaks, free food on shift, extra day of holiday for your birthday, paid training and development and seasonal night out! About the role: We are looking for energetic and experienced Restaurant Supervisor to join our HOP family and support team members producing and serving delicious food for our guests! If you have a fearless attitude to life, a little free-spirited, full of good vibes and LOVE Vietnamese food then HOP is where it’s at! Our leaders are essential to the effective running of the shift and are willing to take ownership to guarantee the success of our unique and authentic Vietnamese quick service restaurants. This position is open to people who have experience of managing and leading teams within retail, hospitality, or a customer focused environment. This role is restaurant based and involves working a variety of shift patterns including working weekends and bank holidays. Essential requirement: Be a leader and role model with a customer focused attitude and be on hand to surprise and delight our guests Coordinate and monitor daily operations including opening and closing procedures Keep up to date with knowledge on our menu range and promotions Be able to use your own initiative and problem-solving skill Treat all colleagues and guest politely and with respect Please be aware we do handle pork meat in our restaurant. If you think this position is for you - please apply, and we will get back to you ASAP.
Restaurant Supervisor - £12.75/ph About Us: We are HOP! WE exist to bring the intoxicating colourful high energy and vibrantly delicious street food favourites of Vietnam with a quick service experience, to the masses whilst creating moments of JOY in everything we do - the true Vietnamese way! HOP is more than a Vietnamese restaurant brand, it’s a way of life! Benefits: Paid breaks, free food on shift, extra day of holiday for your birthday, paid training and development and seasonal night out! About the role: We are looking for energetic and experienced Restaurant Supervisor to join our HOP family and support team members producing and serving delicious food for our guests! If you have a fearless attitude to life, a little free-spirited, full of good vibes and LOVE Vietnamese food then HOP is where it’s at! Our leaders are essential to the effective running of the shift and are willing to take ownership to guarantee the success of our unique and authentic Vietnamese quick service restaurants. This position is open to people who have experience of managing and leading teams within retail, hospitality, or a customer focused environment. This role is restaurant based and involves working a variety of shift patterns including working weekends and bank holidays. Essential requirement: Be a leader and role model with a customer focused attitude and be on hand to surprise and delight our guests Coordinate and monitor daily operations including opening and closing procedures Keep up to date with knowledge on our menu range and promotions Be able to use your own initiative and problem-solving skill Treat all colleagues and guest politely and with respect Please be aware we do handle pork meat in our restaurant. If you think this position is for you - please apply, and we will get back to you ASAP.
Company Description We are currently looking for a Sales Manager – Groups and Events to join our London Cluster sales team. Here’s your opportunity to join one of the fastest growing companies in the UK with a reputation for disrupting the industry. Selling our sought-after hotels, you will gain broad multi-site experience across our four locations to deliver budget expectations and grow market share. Reporting to the Director of Sales – London Cluster, we’ll look to you to drive some amazing Group, Meeting & Event business into Hoxton’s London portfolio of hotels. This includes The Hoxton Shoreditch, The Hoxton Holborn, The Hoxton Southwark and The Hoxton Shepherd’s Bush. If you’re well connected in the MICE industry, experienced in a hotel sales environment and keen to hit those targets, this is just the ticket. Job Description What you’ll do… Hook us up with the key players in the MICE industry - developing solid relationships across the Groups, Meetings & Events segment and securing new business opportunities Work with the Director of Sales to build and execute your annual Account Management Plan outlining creative, proactive actions within your market to support the delivery of revenue objectives Use initiative to monitor the business pace & market trends, pitching in initiatives to meet the monthly budget expectations Utilise Delphi to maintain up-to-date account information and proactively hunt for new leads Proactively organise show rounds, familiarisation trips, national office visits and presentations to enhance The Hoxton’s exposure amongst Key MICE Agencies Represent The Hox at external industry networking events, tradeshows and sales trips Collaborate closely with the Reactive Groups, Meetings & Events team to ensure we maximise conversion and identify new leads for repeat business Be passionate about meeting our goals, working as part of an energetic and dynamic team to reach those revenue goals and KPIs Qualifications What we’re looking for… Someone with at least 2 years’ experience in London hotel or venue sales who can make a quick impact in our buzzing team A people person with a black book of industry contacts and a big focus on growing long-lasting relationships UK Driving license would be highly advantageous We’re big on enthusiasm and those who get a kick out of working autonomously People who enjoy working at a fast pace, adaptive to change You’re looking for a place where you can be you; no clones in suits here We leave our egos at the door and help each other to get the job done You’re up for doing things differently and trying (almost) everything once If we get stuck in a lift together, we’d have a good time and share a few laughs You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What’s in it for you… Competitive salary 25 days holidays (plus bank holidays), pension, life insurance and eligibility to part take in company discretionary bonus scheme A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
Company Description Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveler. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colors and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Job Description We are looking for a Floor Manager who is passionate about wine, to join our crew at Hyde London City. Reporting to the Restaurant Manager, the Wine Lead Floor Manager will be responsible for the overall wine program and supporting the daily running of the restaurant, ensuring smooth service and making sure guests feel special and eager to come back for more. What you’ll do… Run the show for our wine program and keeping the list up to scratch. Taking charge of wine service on the floor and behind the bar, making sure the team nails every step of service. Suggesting food and wine pairings to the team and guests, monitoring service quality and interacting with guests to ensure satisfaction. Teaming up with the culinary team on menus, service, and product availability. Run the daily briefing for the restaurant/bar team, promoting daily specials and upselling techniques. Coordinating and running the reservations system and drafting floor plan based on how many hungry guests we're expecting. Supporting the Restaurant Manager with Food & Beverage stock; ordering and stock take. Being the wine guru, leading on wine training and supporting for food and beverage. Handling the cash flow and making sure our revenue reports are in line with hotel standards. Team’s scheduling. Ensuring the restaurant/bar area are Health and Safety compliant for each shift. Responsible for the safe opening and closing of the restaurant. Qualifications3 years’ experience in R&B, with wine experience. You understand hospitality, it’s in everything you do. WSET Level 1 qualified. Personal licence holder, WSET Level 2 or 3, desirable. Nothing is an issue for you - you know what our guests want even before they do. You’re looking for a place where you can be you; no clones in suits here. Passionate about creating memorable experiences for others, be they guests or colleagues. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... Opportunity to take party in an amazing opening team, Hyde is doing it differently. 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Goes without saying, but we’ll feed you during your shift. Extra time off to volunteer with one of our partner charities Cycle to work scheme The chance to make your mark in a fast-growing Brand Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work Excellent discounts across the entire Ennismore family of brands. Hyde is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential. Bohemian & Chic When Hyde Lounge opened in 2005, it transformed the Sunset Strip in Los Angeles, along with the concept of nightlife itself. Since then, the brand has expanded to include Hyde Hotels and Residences, Beach Clubs, and Mixology Lounges, inviting its followers to be the first to know, and introducing them to the latest and greatest in nightlife adventures. Every guest at Hyde Hotels is treated like a Hyde Lounge regular. Hyde fosters a sense of mystery – the exciting feeling that anything can happen.
Manages the day to day aspect of the Pasta Evangelists Kitchen. Oversees all aspects of the Pasta Evangelists business through creating a culture to be proud of, making sure that Food/Health and Safety regulations are complied, coaching and supporting, motivating and engaging all employees. Has responsibility for achieving above average results. Opening hours: from 10.00am to 2.00am from Monday to Sunday What you'll do at Pasta Evangelists: - Attend meetings when required. - Embrace and embed new changes in PE systems and processes. - Training the new starters according to the company guidelines. - Coaching and supporting team members in their development. Highlights high performing individuals. - Track team absences and report them to your Area Manager/Deputy Area Manager. - Make sure all statutory and company Health, Safety and Food Hygiene regulations are complied and take corrective actions if required. - Help to create a customer focused environment. - Manage and report all customer complaints (including the food poisoning and Foreign body allegation) in line with company policy. - Implement the lead from the front mindset and set a clear example of Product quality for all to follow. - Consistently seek to maximise the products available at all times, increasing sales and customer satisfaction. - Clear communication of Sales Goals, striving to consistently exceed sales targets. - Train the team on all new products enabling them to drive sales. - Maximise the profitability of the Kitchen by understanding and controlling all kitchen costs (e.g. labour, food). - Review all daily paperwork to ensure compliance and report to the Area Manager/Deputy Area Manager where necessary. Who you are: - You’ve worked in a fast-paced kitchen or food retail environment before and understand how priorities can quickly change. - You have experience of managing a diverse workforce. - You are customer-focused, and enjoy interacting with customers. - You don’t turn a blind eye to issues….. you jump on them and have a desire to solve them! - You have a strong desire to fight for the product quality and will go the extra mile to deliver a strong customer experience. - You are hugely detailed oriented and don’t ever cut corners - You love working in a team and helping to manage other chefs in the kitchen! - You can clearly communicate both verbally and in writing - ... A pasta lover! What we can offer: - £13.5 per hour - £14.5 per hour from midnight onwards. - Monthly bonus according to site performance - Join a dynamic, fast-moving & diverse team - Regular team socials as well as occasional trips to ‘il bel paese’ - Free Pasta Evangelists products - Free Italian and English lessons - Discounted gym membership - Cycle to work scheme - Development Opportunities - you can grow inside the business
Would you like to work with one of the most luxurious brands in the UK? Do you have a dynamic and vibrant personality with strong selling skills, excellent customer service and a friendly disposition? We have exciting opportunities to work in Imperial Bamboo . Imperial Bamboo is a shop for selling Bed Linen ,Pillows and mattresses made of bamboo. Candidates should be passionate about delivering a professional customer service at all times, whilst being immaculately presented and holding excellent communication and client skills. If you are interested, please read further details below: Purpose of the Role The Retail Sales Consultant (Luxury Brand Ambassador) is responsible for delivering world class customer service in our stores to achieve sales and service target. They are passionate and knowledgeable about the Imperial Bamboo Bedding. We referred to our Sales Consultant as Luxury Brand Ambassadors to represent better the level of excellence of our team members! This role is full time working 5 days per week Day to Day Key Responsibilities Your duties will include but not be limited to the following: Ensuring that you are well informed about all the items Imperial Bamboo Bedding, that you will sell and can communicate with confidence the features and benefits of their bedding and other products to potential customers. Act as an ambassador for the brand and company Achieving the sales targets that are set for you and provide the highest levels of customer service to all our customers and potential customers in line with the Shopping Center. Maintaining a clean and well-merchandised environment on the counter where you work. Ensure Company Visual Merchandising standards are always maintained. Carrying out promptly any reasonable instructions or tasks set by your line manager. I.e., stock replenishment, unpacking stock deliveries, stock taking, recording sales figures and supervising agency staff. If requested, report sales figures to Sales & Education Manager on a weekly basis. Record individual sales data daily Opening, maintaining, and closing your cash till each day you are at work in line with store expectations. Being aware of and reporting any stock loss or damage on your counter and stock room area. Being aware of promotional activity. Skills/Experience Required Appreciation and a passion to work within the industry. A passion or keen interest in bedding sales Experience of providing a consistent high level of customer service. Experience of dealing with clients/customers. Highly organised team player, able to communicate with colleagues at all levels. Able to demonstrate a pro-active attitude and flexible approach. Excellent time management, organisation and prioritising skills. Key Personal Qualities A team player, self-motivated and able to work on own initiative A blend of passion, dedication and imagination Eager to learn and share their knowledge High levels of attention to detail. See the whole picture but care about the details and client satisfaction Please note that these are not exhaustive lists Location This role is based in Westfield Stratford London Salary and Benefits Competitive salary and benefits reflective of a luxury retail brand. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. - We very much value your interest in our opportunity. We anticipate a high level of applications and will only directly contact candidates we feel are best suited for this role. Thank you for your understanding.
We are looking for a motivated and knowledgeable Plumbing Shop Associate to join our team. The ideal candidate will have a strong background in the plumbing industry, excellent customer service skills, and a passion for helping customers find the right products for their needs. Key Responsibilities: Customer Assistance: Greet customers, answer their questions, and provide expert advice on plumbing products and solutions. Product Knowledge: Maintain an in-depth knowledge of plumbing supplies, including pipes, fittings, fixtures, and tools. Stay updated on new products and industry trends. Sales: Assist customers in making purchasing decisions, process transactions, and upsell products where appropriate. Inventory Management: Help manage stock levels, restock shelves, and conduct inventory checks. Ensure the shop is well-organized and products are correctly labeled. Order Fulfillment: Assist with receiving, processing, and fulfilling customer orders, including special orders and bulk purchases. Technical Support: Provide technical support and troubleshooting advice to customers regarding plumbing projects and products. Shop Maintenance: Keep the shop clean and safe, adhering to all health and safety regulations. Qualifications: Industry Knowledge: Prior experience in the plumbing industry or a strong understanding of plumbing products and services. Customer Service: Excellent interpersonal skills with a friendly and helpful attitude. Previous retail or customer service experience is a plus. Technical Skills: Ability to understand and explain technical details of plumbing products and solutions. Communication: Strong verbal and written communication skills. Organizational Skills: Ability to manage multiple tasks, stay organized, and work efficiently in a fast-paced environment. Physical Stamina: Ability to lift heavy objects, stand for long periods, and perform physical tasks associated with shop maintenance and inventory management.
RECEPTIONIST Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We are searching for a charismatic Receptionist to join our dynamic and supportive team in one of the UK’s most-loved restaurant brands. Benefits & Rewards: - 50% staff discount for you and up to 3 friends when you dine in our restaurants. - Celebrate career anniversaries, with a gift voucher to dine in our restaurants. - 'Refer a Friend' bonuses. - Career Development and Training, including Apprenticeships. - Free food and drinks to the same standard that we serve our guests when you are working. - Extra holiday allowance for length of service, up to 5 extra days after 5 years. - You can take your Birthday as a day off - Guaranteed! - Cycle to Work Scheme. - Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Receptionist includes ensuring all our guests receive a positive, warm and professional first impression of the restaurant. You will assist the Reception Manager in the building of an efficient department, by taking an active interest in the team’s welfare, safety, and development. You’ll also be able to supervise other receptionists, ensuring that the correct standards and methods of service are maintained. About you: You love to go the extra mile for guests and wow them with your professionalism. You have excellent English language skills and feel confident dealing with guest and team member needs. About us: We know how to have a good time – we love what we do. The key ingredient to our success is our dedicated, talented people – and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service. It’s the Ivy way. APPLY!
Assistant Manager, Bar Crispin, Soho from HAM. Restaurants We are looking for a wine-centric and charismatic assistant manager to join our 40 cover, all-day natural wine bar and restaurant serving seasonal plates. Our assistant manager will have a genuine warmth and passion for wines as they support and lead a team of 4. Our small and busy spot in the heart of Carnaby, offers new team members a learning journey into a forever changing and extensive wine menu from small scale and interesting producers. Our food menu also changes frequently, with head chef Fabien (previously Carousel & Pollen St Social) delivering delicious and fascinating small plates. We’re searching for a hands-on assistant manager, who is looking to learn all aspects of running a restaurant with support from our general manager Giulia. A proactive and ambitious mindset is key, as we value individuals who can take initiative, think outside the box, and grow with our expanding group of restaurants. Assistant managers can expect: Up to £38,000 per annum (includes service) Join our general manager with weekly management meetings with support from Operations, People, Events and Wine departments Development plans and progression opportunities as part of a growing group Training and trips Free welcome meal for 2 50% off dining and drinks for you and 3 guests any of HAM. Restaurants 20% off retail wine price Opportunity to work with our wider teams at different sites, internal and external events, food, and drinks collabs, weddings and food fairs etc. This is a wonderful opportunity to join like-minded individuals, whose passion and knowledge allow great produce to sing without too much fuss. HAM. Restaurants are Crispin, Bar Crispin, Bistro Freddie, Crispin x Studio Voltaire and Crispin Events.
As a Retail Store and Post Office Manager, you'll be managing all aspects of the running of the Post Office and convenience store. Usave is a fast-paced environment, you will spend the majority of your time on your feet, it is a hands-on management role where you will lead by example. We want people who are passionate about people and providing excellent customer service. We want people who can support their colleagues and work as a strong team. It is a busy but varied role, meeting new people every day and working in a fun environment as part of a dedicated team. You will have regular meetings with the senior Manager discussing your work, progress and chance to share your ideas to help increase sales. What you'll do: Store · Lead, develop and motivate your team to work to their full potential, creating an environment where people can be at their best. · Take full responsibility for the performance and day-to-day running of the Store and Post Office including, staff rotas, the delegation of daily tasks and the ordering and checking of stock. · Take full responsibility for the overall presentation of the store. · Effectively monitor and manage processes, ensuring the correct checks and controls are in place and followed. · Ensure and provide excellent Customer Service. Postoffice Ensuring the branch is fully compliant with current legislation and Post Office Ltd. compliance and training requirements. Guiding and inspiring the team to achieve both personal and branch targets including sales, shrink, waste, cash loss and staff costs in an environment that encourages growth and inclusivity. 1. To ensure the effective day to day operation of the Post Office within agreed budgets and targets 2. To liaise with the Post Office Counters and other appropriate organisations to ensure the smooth operation of postal services and to comply with Post Office rules and regulations. 3. To ensure that financial, operational policies and other procedures are followed, ensuring, effective, efficient and safe environment and systems. 4. To undertake recruitment, appointment and management of staff in line LU procedures and ensure appropriate training and development is in place to ensure a strong effective Retail Team. 5. To support the development of annual plan for the Post Office and its successful implementation. 6. To ensure appropriate stocking and pricing in line with policies annual plans and LU policies. 7. To ensure the effective promotion of the Post Office 8. To ensure high levels of customer care within The Post Office and monitor business standards. 9. To follow financial procedures and provide relevant and timely financial or other relevant Management 10. To be responsible and accountable for all aspects of money, stock control, promotions, procedures and operations. 11. To perform such other duties, comparable in responsibility, as may from time to time be directed by the Senior Management. What we are looking for: Experience of leading and developing a team Excellent time-management, delegation and problem-solving skills A passion for people and providing excellent customer service Willingness to be continuously on the go, working alongside your team Excellent communication skills And Management experience in preferably in a similar industry Solid understanding of sales management principles and techniques Permanent Full-time position Salary: £32,995 - £38,995 depending on experience and qualifications. Benefits: Free Parking Employee discount Holiday Entitlement Schedule: 10 hour shifts Day shift Monday to Sunday 6 Day working week Education: Candidate must be educated to minimum HNC/Degree level or equivalent. (International qualifications considered ). Experience: Retail sales: 2 years (essential) Management experience: 3 years (preferred) Customer service: 1 year (essential) Retail management: 2 years (required) Licence/Certification: Driving Licence (required) Ability to Commute: Stoneyburn West Lothian Scotland EH47 8AX. Ability to Relocate: Visa Sponsorship available Work Location: Stoneyburn. Application deadline: No deadline. Please send your CV and a covering letter explaining why you want to join us and what you can bring into this role.
5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for an Assistant Reception Manager to join our Reception Team. The additional benefits are: - 33 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of the role of Assistant Reception Manager are: - Ensuring the smooth and efficient running of the reception area at all times. - Supervising the team and ensuring the highest standard of customer service is upheld at all times. - To uphold the rules of the club while engaging with members in a friendly, professional manner. The Experience & Qualifications required of the Assistant Reception Manager are: - Significant experience in a similar position is essential - Experience of working in a luxury boutique hotel, restaurant or private member’s club. - Ability to demonstrate and instill exceptional customer service standards The working hours: Please note the working hours for this role are on a rota basis 5 days out of 6 from Monday - Saturday. The role requires flexibility to work any 9-hour shift across the operating hours of 7am and 3am. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Assistant Reception Manager at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.
At bread&truffle, we craft Italian sandwiches with love and are currently seeking a vibrant, ambitious, and dedicated individual to fill the role of kitchen Team Member at our** New Shop Opening In King Cross .** Position Overview: As a Team Member, you will play a crucial role in bridging the gap between team members and upper management, Acting as a “buddy” supporting any new members of your team and helping them with their induction and training. This role calls for a dedicated individual who will assist the Assistant and Store Manager in ensuring a seamless operation, while also empowering our team to provide exceptional service and products. Key Responsibilities: - Support Daily Operations: Assist in overseeing and managing all areas of the kitchen alongside the Kitchen Manager Manager, ensuring tasks are completed effectively. - Team Leadership : Guide and motivate team members to excel in their roles, contributing to the high standards Bread&Truffle is renowned for. - Training Support: Assist in the training and development of team members, ensuring they uphold the exceptional standards of service and product quality. - Hygiene and Cleanliness: Aid in maintaining top-notch cleanliness and hygiene across the kitchen, ensuring all team members comply with necessary standards. - Inventory Assistance : Support the management in maintaining accurate inventory, ensuring adherence to FIFO principles and smooth communication regarding stock levels. - Customer Satisfaction: Consistently work towards enhancing customer satisfaction by ensuring we provide excellent service and high-quality products. Requirements: - At least 1 year of experience as a supervisor/team leader role in the food industry. - Proven ability to motivate and lead a team. - Food Safety Certificate or the ability to obtain one swiftly. - Excellent communication skills. Why Choose to Work with Bread&Truffle? As part of our family, you will enjoy significant personal and professional growth opportunities. We believe in nurturing talent and providing a supportive and vibrant work environment. Be a part of our journey in offering exquisite Italian sandwiches crafted with utmost care and love. Join us, and let's spread the Bread&Truffle magic together!
We're hiring a Housekeeping Supervisor to join our amazing team here at Omni Facilities Management Established in 1980, Omni Facilities Management is a leading provider of outsourced services to over 150 hotels across the UK, Netherlands, and South Africa. Employing over 4,000 people, Omni provides Housekeeping, Recruitment, Property and Software Services to major hotel groups including InterContinental Hotels Group (IHG), Hilton, Marriott, Redefine BDL Hotels, Raffles, Shangri-La, Ritz-Carlton and Resorts World. We are currently looking for enthusiastic and self-motivated candidates for the position of Housekeeping Supervisor / Floor Supervisor who will not only be required to carry our supervisor duties within the housekeeping department but will also, be required to support with the following when required: Cleaning guests’ room when required Self-Check cleaned rooms Support Head Housekeepers when they are on leave or days off. Benefits from working with the company: Two weekly payments Up to 28 days paid holiday per year Permanent contract of employment Career progression on to our Management Programs & Flexible Learning Courses Company Benefits including retail discounts on food, shopping, clothes, holidays. eating out and up to 55% on cinema tickets Opportunity to work with great teams for an industry leader! Refer a friend scheme and earn £150 for each person you refer Shift Pattern: Up to 37.5 hours a week, Monday to Sunday (24/7 Operation) Desired profile: Experience as a Housekeeping Supervisor / Floor Supervisor Willingness to work Ability to work under pressure with strong organizational skills Confident, professional, and welcoming personality Duties: Participate in and carry out various housekeeping duties including room cleaning/public area cleaning/linen management/supervisor
Job description Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We are searching for a charismatic Senior Receptionist to join our dynamic and supportive team in one of the UK’s most-loved restaurant brands. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Senior Receptionist includes ensuring all our guests receive a positive, warm and professional first impression of the restaurant. You will assist the Reception Manager in the building of an efficient department, by taking an active interest in the team’s welfare, safety, and development. You’ll also be able to supervise other receptionists, ensuring that the correct standards and methods of service are maintained. About you: You love to go the extra mile for guests and wow them with your professionalism. You have excellent English language skills and feel confident dealing with guest and team member needs. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
Retail Supervisor : Premium Retail London, Chelsea area £29,258 As Supervisor you will be responsible for both assisting in the training, development and management of the small team + providing excellent customer service, maximising sales opportunities and assisting with the general running of the store. Retail Supervisor MUST HAVE’S: Have worked as a retail supervisor for an established brand here in the UK. Passion for customer service, with the ability to build quick customer relationships. Retail Supervisor Duties: Oversee daily operations of the retail store, ensuring smooth and efficient functioning Provide guidance and support to retail staff, including training and development Monitor inventory levels and coordinate with suppliers for replenishment Maintain visual merchandising standards to enhance the store's appearance Handle customer enquiries, complaints, and escalations in a professional manner Ensure compliance with company policies and procedures Assist in creating work schedules and managing employee time-off requests Conduct regular performance evaluations for retail staff Collaborate with management to develop strategies for increasing sales and improving customer satisfaction If you are a motivated individual with a passion for retail and leadership, we invite you to join our team as a Retail Supervisor. In this role, you will have the opportunity to oversee daily operations, mentor staff, and contribute to the success of our store. We offer competitive compensation and benefits packages. We look forward to reviewing your application. If this sounds like the perfect role for you, please apply now Please note, that due to the number of applications we receive, we can only reply to shortlisted applicants. Apply now only (we are not accepting telephone call enquiries). Keywords: Retail Supervisor Retail Supervisor
- Organize store operations and allocate responsibilities to personnel - Supervise and guide staff towards maximum performance - Monitor stock levels and purchases and ensure they stay within budget - Deal with complaints from customers to maintain the store’s reputation - Inspect the areas in the store and resolve any issues that might arise - Plan and oversee in-store promotional events or display - Ensure the store fulfils all legal health and safety guidelines
About Us: Triumph Traders Ltd is a dynamic online retailer, offering a wide range of products across various platforms. Our commitment to customer satisfaction sets us apart in the industry. We are currently seeking a dedicated and experienced Customer Service Supervisor to join our team and lead our customer support efforts to new heights. Job Description: As the Customer Service Supervisor, you will be responsible for overseeing our customer support team, ensuring that our help and advisory services are top-notch. You will handle complex complaints, liaise with clients, and work closely with other departments to resolve any operational issues. Your role will also involve developing and implementing training programs, managing schedules, and maintaining high service standards. Additionally, you will analyze customer feedback to drive product improvements and enhance our overall service quality. Key Responsibilities: - Oversee and manage the customer service team to ensure exceptional service delivery. - Handle complex customer complaints and issues, ensuring timely and satisfactory resolutions. - Act as a liaison between the company and clients, fostering positive relationships. - Develop, implement, and monitor training programs to enhance team skills and knowledge. - Create and manage team schedules to ensure adequate coverage and efficient workflow. - Maintain and enforce high service standards across all customer interactions. - Analyze customer feedback to identify trends and areas for improvement. - Collaborate with other departments to resolve operational issues and enhance product offerings. - Inspire and motivate the team to achieve performance goals and deliver exceptional customer service. Qualifications: - Minimum of 3 years of experience in a similar role within the online retail industry. - Proven leadership skills with the ability to inspire and manage a team. - Strong communication and interpersonal skills. - Excellent problem-solving abilities and a proactive approach to challenges. - Experience in developing and delivering training programs. - Ability to analyze feedback and implement improvements effectively. - Strong organizational and time-management skills.
```Duties``` - To assist the Shop Manager in meeting agreed sales targets. - Ensuring that customers receive prompt service and quality goods and services. - Responding to customers' inquiries and complaints about goods and services - Planning and preparing work schedules and assigning staff to specific duties interviewing, hiring, training, evaluating, dismissing, and promoting staff, and resolving staff grievances instructing staff on how to handle difficult and complicated sales procedures - Sell products according to policies and procedures - Eg- Challenge 25 - Examining returned goods and deciding on appropriate action - Taking inventory of goods for sale and ordering new stock ensuring that goods and services are correctly priced and displayed Ensuring safety and security procedures are enforced. - To be in charge of the shop when the Manager is not there. ```Qualifications:`` - Excellent customer service skills and leadership skills - Having a strong knowledge about retail concepts and of retail industry - The ability to deliver the target on time. - Be a well-organized manager as well as a dedicated employee. - Good in time management and be an example to other staff members. - The ability to sell products and service. - Maintain patience and resilience in a demanding job Job Type: Full-time Salary: £38,700 -£39,000 per year Benefits: - Company pension - Employee discount - Free parking - Store discount - UK visa sponsorship Schedule: Monday to Friday Weekend availability Education: GCSE or equivalent (preferred) Experience: Retail sales: 1 year (preferred) Supervising experience: 1 year (required) Customer service: 1 year (required) Retail management: 1 year (preferred) Management: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Ability to Commute: London (required) Ability to Relocate: London: Relocate before starting work (required) Work Location: In person