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This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team. At Spectrum, we keep our customers connected by delivering Internet, Voice, and Video solutions to power today’s evolving network demands. Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers. WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST • Talking to many different types of people from across the country, • Answering inbound phone calls from customers related to billing inquiries, • Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards, • Establishing and growing professional, positive relationships with Spectrum customers, • Collaborating with management on customer issue escalations, • Representing a Fortune 100 company with professionalism and courtesy We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you’ll feel at home on our billing team. WHAT YOU’LL BRING TO SPECTRUM Required Qualifications • Education: High school diploma or equivalent, • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays, • Language: Ability to read, write, speak and understand English Preferred Qualifications • Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center, • Technical Skills: MS Office, computer skills, typing, • Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service, • Abilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient COP139 2026-74615 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive _ package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $27.80. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. _ Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. _

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team. At Spectrum, we keep our customers connected by delivering Internet, Voice, and Video solutions to power today’s evolving network demands. Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers. WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST • Talking to many different types of people from across the country, • Answering inbound phone calls from customers related to billing inquiries, • Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards, • Establishing and growing professional, positive relationships with Spectrum customers, • Collaborating with management on customer issue escalations, • Representing a Fortune 100 company with professionalism and courtesy We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you’ll feel at home on our billing team. WHAT YOU’LL BRING TO SPECTRUM Required Qualifications • Education: High school diploma or equivalent, • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays, • Language: Ability to read, write, speak and understand English Preferred Qualifications • Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center, • Technical Skills: MS Office, computer skills, typing, • Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service, • Abilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient COP139 2026-74615 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive _ package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $27.80. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. _ Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. _

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team. At Spectrum, we keep our customers connected by delivering Internet, Voice, and Video solutions to power today’s evolving network demands. Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers. WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST • Talking to many different types of people from across the country, • Answering inbound phone calls from customers related to billing inquiries, • Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards, • Establishing and growing professional, positive relationships with Spectrum customers, • Collaborating with management on customer issue escalations, • Representing a Fortune 100 company with professionalism and courtesy We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you’ll feel at home on our billing team. WHAT YOU’LL BRING TO SPECTRUM Required Qualifications • Education: High school diploma or equivalent, • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays, • Language: Ability to read, write, speak and understand English Preferred Qualifications • Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center, • Technical Skills: MS Office, computer skills, typing, • Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service, • Abilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient COP139 2026-74615 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive _ package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $27.80. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. _ Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. _

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team. At Spectrum, we keep our customers connected by delivering Internet, Voice, and Video solutions to power today’s evolving network demands. Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers. WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST • Talking to many different types of people from across the country, • Answering inbound phone calls from customers related to billing inquiries, • Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards, • Establishing and growing professional, positive relationships with Spectrum customers, • Collaborating with management on customer issue escalations, • Representing a Fortune 100 company with professionalism and courtesy We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you’ll feel at home on our billing team. WHAT YOU’LL BRING TO SPECTRUM Required Qualifications • Education: High school diploma or equivalent, • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays, • Language: Ability to read, write, speak and understand English Preferred Qualifications • Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center, • Technical Skills: MS Office, computer skills, typing, • Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service, • Abilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient COP139 2026-74615 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive _ package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $27.80. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. _ Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. _

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team. At Spectrum, we keep our customers connected by delivering Internet, Voice, and Video solutions to power today’s evolving network demands. Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers. WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST • Talking to many different types of people from across the country, • Answering inbound phone calls from customers related to billing inquiries, • Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards, • Establishing and growing professional, positive relationships with Spectrum customers, • Collaborating with management on customer issue escalations, • Representing a Fortune 100 company with professionalism and courtesy We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you’ll feel at home on our billing team. WHAT YOU’LL BRING TO SPECTRUM Required Qualifications • Education: High school diploma or equivalent, • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays, • Language: Ability to read, write, speak and understand English Preferred Qualifications • Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center, • Technical Skills: MS Office, computer skills, typing, • Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service, • Abilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient COP139 2026-74615 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive _ package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $27.80. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. _ Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. _

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team. At Spectrum, we keep our customers connected by delivering Internet, Voice, and Video solutions to power today’s evolving network demands. Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers. WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST • Talking to many different types of people from across the country, • Answering inbound phone calls from customers related to billing inquiries, • Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards, • Establishing and growing professional, positive relationships with Spectrum customers, • Collaborating with management on customer issue escalations, • Representing a Fortune 100 company with professionalism and courtesy We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you’ll feel at home on our billing team. WHAT YOU’LL BRING TO SPECTRUM Required Qualifications • Education: High school diploma or equivalent, • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays, • Language: Ability to read, write, speak and understand English Preferred Qualifications • Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center, • Technical Skills: MS Office, computer skills, typing, • Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service, • Abilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient COP139 2026-74615 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive _ package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $27.80. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. _ Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. _

Job Description Summary The Hotel General Manager is responsible for overseeing all aspects of hotel operations, ensuring exceptional guest experiences, and maintaining high standards of service, cleanliness, and hospitality. This role involves managing daily operations, coordinating departments, supervising staff, optimizing financial performance, and ensuring compliance with company policies and industry regulations. The General Manager also plays a key role in budgeting, marketing, and strategic planning to drive profitability and maintain the hotel's reputation. Essential Duties and Responsibilities • Direct, train and mentor associates and observe performance to ensure adherence to hotel policies and established operating procedures., • Ensure all Owner and brand directed initiatives, perspectives and programs are implemented, followed and supported., • Monitor customer service by speaking with guests, reviewing guest satisfaction surveys and observing associates., • Actively promote the hotel and company., • Assist with the development of sales strategies and action plans., • Develop and maintain positive business relationships with all guests, vendors and other external partners., • Conduct regular physical property inspections to ensure all standards of excellence are being met., • Answer inquiries pertaining to hotel policies and services., • Understand, support and administer all state and local laws/codes in which the hotel is located that govern inn keeping and associate relations., • Develop and maintain hotel budget striving to meet and/or exceed all financial and budgetary goals., • Facilitate and maintain on-going communication and collaboration with all associates., • Perform a variety of administrative tasks including maintaining an accurate inventory of supplies, processing hotel payroll and handling any accounting and purchasing functions., • Maintain up to date records and files., • Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service., • Ensure the cleanliness of all areas of the hotel., • Assist in checking all fixtures, equipment and conditions (lights, music, heating/cooling, furniture, wallpaper, etc.) for proper operations, settings and maintenance. Report deficiencies. Qualifications • Three to five years related experience and/or training; Bachelor's degree (B. A.) from four-year college or university; or equivalent combination of education and experience., • Physical Demands, • The associate must be able to lift and/or move up to 25 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to odors; chemicals; dust; and outside weather conditions. The noise level in the work environment is usually moderate. The associate works in an environment that is open to the general public. Why Join Indus Hospitality Group? At Indus Hospitality Group, we offer a dynamic work environment that fosters growth, innovation, and collaboration. Our team provides exceptional service and creates memorable experiences for both our guests and employees. Joining us means being part of a supportive, inclusive culture where your contributions are valued, and your career development is a priority. We are committed to providing you with opportunities for personal and professional growth, ensuring that you have the tools and resources to thrive in your role. If you are a self-motivated, detail-oriented individual with a passion for recruitment, we invite you to apply for this exciting opportunity to make a meaningful impact on our team and help shape the future of our organization. Come grow with us at Indus Hospitality Group!

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! This is a 100% in-office role based at our Pittsford, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Senior Manager Client Services Ops - Enterprise oversees Manager-led teams of Account Managers, providing development & support, as well as Client Project Managers (CPM’s), who drive and execute strategic support for our clients. The Senior Manager plays a critical role in leading and directing teams to ensure exceptional customer service delivery and retention of our clients. The role will work collaboratively with leaders within the department and across the organization to drive consistent, quality service delivery, as well as strategic initiatives centered around client satisfaction and retention, process improvement and operational excellence. This role is not only dedicated to our commitment to servicing our clients but also developing our leaders within the service organization. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Managing, the execution of strategic initiatives to achieve expected goals and meet committed service level agreements., • Building a culture of engagement and accountability. Responsible for personnel staffing, morale, measurement, decreasing turnover and employee development., • Responsible for development and accountability of Key Performance Indicators and reporting the KPIs to senior management., • Responsible for evaluating processes involving internal and external partners and collaborating with those partners to improve them., • Ensuring effective communication between Account Managers and all internal and external partners both verbally and in writing. Provide necessary coaching when necessary., • Leading the team to achieve customer service and financial targets while being accountable to the approved fiscal budget., • Key examples include customer retention, employee retention, and customer satisfaction. Education and Experience • Bachelor’s degree required, • 5+ years in an operational management role in a high-volume environment., • Proven success of management concepts and practices including supervising and motivating employees, performance management and employee development/training., • Experience developing, implementing and managing control/auditing processes via a recognized process improvement methodology, (such as Lean Six Sigma), is required., • Experience managing employees working on both task oriented and project driven tasks a strong plus., • Experience managing tasks in a matrix project management environment is a strong plus., • Experience developing and driving adoption of cross departmental processes preferred., • Experience collecting data and driving development priorities using a data focused approach is a plus., • Experience working with payroll and/or HR data a huge plus!, • Extensive experience with a multi-customer product required., • Demonstrated use of a Process Improvement methodology is required., • Strong communication skills with external parties required. Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $98,000 – $140,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws. Requirements:

Client Service I Representative- Shipping/ Receiving.Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.Promptly informs supervisor of potential problems or customer concerns.Promptly reviews and responds to managemen

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Dental insurance, • Health insurance, • Paid time off, • Signing bonus Insurance Sales Professional Auto, Home & Life Rochester, NY | Full-Time On-Site | Base Salary + Commission + Bonus * Signing Bonus for Insurance / Financial Professionals who are already Licensed * Are you a Sales Professional who thrives on building relationships, generating referrals, and delivering results? Are you committed to the highest standards and ethics, and always do what is best for the customer? Are you competitive and like to win? Our established Insurance and financial Services Agency seeks a sales-driven, goal-focused, licensed Insurance Sales Professional to join our high-performing team. You must be career-focused and looking for a long-term Insurance & Financial Services opportunity. If owning your own business/agency is something you desire, we have a well-established and proven training program to help you achieve that, too. Weve been in business for 30 years, have an excellent current team, and we are looking for the right individual to help us grow. If you're a natural networker with a hunter mentality, this is your opportunity to make a real impact and be rewarded for your results! What Youll Do: Sell Auto, Home, and Life Insurance Generate New Business through referrals, networking, and community involvement Meet and Exceed monthly sales goals Help grow our agency's reputation and client base What You Bring: Minimum of 13+ years of Sales Experience meeting or exceeding Sales Goals! Property & Casualty and/or Life Insurance License (Preferred or must be able to obtain) Goal-oriented, outgoing, self-motivated mindset Excellent communication and relationship-building skills Benefits: Generous Base Salary (Based on Experience & Poven Sales Track Record) + Commission + Bonuses 401(k) with Generous Match Medical & Dental Insurance Paid Time Off + Paid Holidays Strong Internal Support and Training Join a results-oriented, and ethical sales environment where you can determine your desired success level and income. Apply now About the CompanyThe Van C. Travis Agency was founded in 1996 by Van C. Travis III with a clear vision: to build an agency rooted in integrity, service, and long-term relationships. For nearly three decades, we have grown steadily by consistently doing what is in the best interest of our customersnot just at the beginning of the relationship, but throughout every stage of their lives. We specialize in Insurance and Financial services, including Auto, Home, Life, Disability and Personal Financial and Retirement planning. Whether helping a family protect what matters most or guiding them toward a secure retirement, our mission is to provide the knowledge, products, and support our clients need to move forward with confidence. Our commitment to exceptional service has earned us one of the highest customer retention rates among all agencies in the country and over 175 Google 5-Star Reviews. Clients stay with us not only because of the coverage we provide, but because of the people behind itour dedicated, caring team who go above and beyond, every day. Award-Winning Excellence Our agency has consistently been recognized at the highest levels for performance and service. We have proudly earned numerous honors over the years, including: • Chairmans Circle, • Ambassador Club Travel, • Crystal ExcellenceThese awards reflect the collective efforts of our team and the trust our clients place in us. Our Culture We believe people do their best work in an environment that is friendly, supportive, and inclusive. Whether youre an experienced professional or new to the industry, youll find a team here that values collaboration, encourages personal growth, and is always ready to help one another succeed. We are proud of the respectful, welcoming atmosphere weve builtand we work hard to maintain it every day. Looking Ahead As we approach 30 years in business, we continue to evolve while staying true to our core values. We are excited about the future and were even more excited about those who will be a part of it. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm Insurance Companies. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.

Job DescriptionBenefits: • Competitive salary, • Dental insurance, • Paid time off, • Training & development, • Vision insurance, • Bonus based on performance, • Flexible schedule, • Health insurance ABOUT OUR AGENCY: At our agency, work-life balance is a top priority. As a family man myself, I understand how important it is to have time with loved ones, which is why we often take additional Fridays off in the summer to spend more time with our families. Were also dedicated to giving back to the community. Each quarter, our team enjoys office outings that are often tied to volunteer opportunities like food drives or supporting local schools. Other times, its simply about having fun togetherwhether thats catching a movie, going to a baseball game, or enjoying time outside the office. One of the unique perks of working here is our Lets Make A Deal promotion around sales achievements. Team members can earn personalized rewards such as car detailing, weekend getaways, and moremaking success both motivating and rewarding. We are consistently ranked among the top three insurance agencies in Rochester, and were committed to fostering a culture of growth, professionalism, and winning together as a team. ROLE DESCRIPTION: Interested in a rewarding sales position that allows the option to own your own business one day with the #1 Property & Casualty insurer in the nation? As an Account Manager for the Dominic Agostini Agency, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification, • Promote successful and long-lasting customer relations.QUALIFICATIONS:, • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Experience managing client relationships is preferred, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal, and listening, • Dedicated to customer service, • Able to anticipate customer needs, • Able to effectively relate to a customerGrowth, Incentives & Team Culture: This role is ideal for a sales professional who is motivated by growth and long-term opportunity. Our office actively supports career advancement for team members interested in developing beyond their current role. We offer engaging, team-focused sales incentives, including monthly competitions across multiple offices that encourage friendly competition, performance recognition, and opportunities for bonuses and promotions. New hires can also take advantage of fast-start incentives with additional earning potential early on. In addition, our office fosters a fun and motivating environment through ongoing, creative incentive programs that reward initiative and results. Team members have opportunities to earn cash bonuses, gift cards, and other rewards tied to performance and goal achievement. We believe in being proactive with hiring to support continued growth and ensure strong coverage as team members advance, creating a stable and supportive environment for new hires.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY. location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Retirement Services Account Manager provides Tier 1 support to plan sponsors regarding retirement plan operations. The Account Manager assists with recordkeeping functions, payroll integration, compliance testing, and general plan administration inquiries. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Respond to client inquiries related to retirement plan transactions, payroll feeds, and compliance testing., • Troubleshoot issues relating to data transmission or payroll connectivity, identifying patterns, and proposing solutions., • Provide basic guidance and clear answers on plan features, contribution limits, and operational procedures., • Escalate complex issues to support external partners as needed., • Maintain accurate documentation of client interactions and resolutions., • Support annual testing and reporting cycles by coordinating data collection and validation., • Follow established processes and scripts to ensure consistent, compliant support delivery. Education and Experience • Bachelor’s degree required, • Minimum of 1 year of experience in customer service or client interfacing role, preferably in retirement or financial service, • Proficiency in Microsoft Office, • Strong interpersonal verbal and written communication skills with the ability to explain processes and instructions clearly., • Ability to manage a high volume of inbound inquiries while prioritizing tasks effectively., • Dependability in meeting service-level expectations and turnaround times., • Strong attention to detail and problem-solving skills. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $ 41,000 - $ 58,500/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Requirements:

Job Description About the Role This independent insurance agency is looking for a high performing Personal Lines Account Manager to join their growing team. You will serve a critical function to provide prompt and effective customer service to an existing client base that relies upon this role for daily client questions, renewals, coverage questions, processing new business, and more. The ideal candidate will have a strong working knowledge of multiple insurance companies and can adjust quickly in a fast-paced work environment. Duties & Responsibilities • Act as a main point of contact for processing, client services, ongoing support for claims issues, and more, • Manage the renewal process with a complete understanding of coverages, carriers, review of pricing, and recommended solutions, • Develop and maintain strong relationships with both internal and external stakeholders, to include carrier contacts, sales agents, clients, and other staff members Skills & Experience • 2-3 years of progressive experience in personal lines, preferably in a retail agency setting, • State insurance license required, • Willingness to learn commercial lines down the road, especially related to agriculture risks Compensation & Benefits $55-65,000 + full benefits package Company DescriptionCapstone Search Group is an insurance recruiting firm that offers creative, unique staffing solutions for the insurance industry! Our clients include insurance companies, agencies, brokers and intermediaries. Our goal as insurance recruiters is to help insurance organizations identify, attract and retain experienced talent that impacts immediate openings and promotes future growth. We offer Direct Hire (Contingency Search, Engaged/Retained and Recruitment Process Outsourcing [RPO]) and Contract Solutions (long-term contract, 1099 and temp-to-perm). We work nationally with expertise that spans top executives, middle management and technical level positions. We are committed to providing recruiting services of the highest degree of confidentiality, professionalism and integrity.Capstone Search Group is an insurance recruiting firm that offers creative, unique staffing solutions for the insurance industry! Our clients include insurance companies, agencies, brokers and intermediaries. Our goal as insurance recruiters is to help insurance organizations identify, attract and retain experienced talent that impacts immediate openings and promotes future growth. We offer Direct Hire (Contingency Search, Engaged/Retained and Recruitment Process Outsourcing [RPO]) and Contract Solutions (long-term contract, 1099 and temp-to-perm). We work nationally with expertise that spans top executives, middle management and technical level positions. We are committed to providing recruiting services of the highest degree of confidentiality, professionalism and integrity.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Senior Manager Client Services Ops, East-Majors oversees a team of Account Managers, Team Leads, and Managers, providing guidance and support as needed. The Senior Manager plays a critical role in leading and directing teams to ensure exceptional customer service delivery and retention of our clients. The role will work collaboratively with leaders within the department and across the organization. This role is not only dedicated to our commitment to servicing our clients, but also growing our team leads and managers within the service organization. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Managing, the execution of strategic initiatives to achieve expected goals and meet committed service level agreements., • Building a culture of engagement and accountability. Responsible for personnel staffing, morale, measurement, decreasing turnover and employee development., • Responsible for development and accountability of Key Performance Indicators and reporting the KPIs to senior management., • Responsible for evaluating processes involving internal and external partners and collaborating with those partners to improve them., • Ensuring effective communication between Account Managers and all internal and external partners both verbally and in writing. Provide necessary coaching when necessary., • Leading the team to achieve customer service and financial targets while being accountable to the approved fiscal budget., • Key examples include customer retention, employee retention, and customer satisfaction. Education and Experience • Preferred bachelor’s degree or 7-10 years of relevant experience., • 5+ years in an operational management role in a high-volume environment., • Proven success of management concepts and practices including supervising and motivating employees, performance management and employee development/training., • Experience developing, implementing and managing control/auditing processes via a recognized process improvement methodology, (such as Lean Six Sigma), is required., • Experience managing employees working on both task oriented and project driven tasks a strong plus., • Experience managing tasks in a matrix project management environment is a strong plus., • Experience developing and driving adoption of cross departmental processes preferred., • Experience collecting data and driving development priorities using a data focused approach is a plus., • Experience working with payroll and/or HR data a huge plus!, • Extensive experience with a multi-customer product required., • Demonstrated use of a Process Improvement methodology is required., • Strong communication skills with external parties required. Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $98,000 – $140,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws. Requirements:

Job Description FULLY REMOTE ROLE!!! We are seeking a dynamic and experienced Professional Liability Insurance Account Manager. The successful candidate will be responsible for managing a portfolio of Professional Liability (Management Liability) insurance accounts: D&O, E&O, EPLI, Cyber, etc., providing exceptional service to clients, and ensuring their insurance needs are met with tailored solutions. Responsibilities: • Serve as the primary point of contact for a portfolio of professional liability insurance clients, • Analyze client insurance programs and recommend appropriate coverage enhancements or adjustments, • Identify new market opportunities and develop strategies to expand our customer base, • Build and maintain strong relationships with key clients, ensuring their needs are met, • Prepare and present insurance proposals and renewals to clients, • Process policy endorsements, certificates of insurance, and other administrative tasks accurately and efficiently, • Stay updated on industry trends, regulatory changes, and development of new insurance products to identify potential business opportunities Qualifications & Experience: • Current property and casualty license, • 3 Years of experience preferred in professional & commercial insurance, • Background in account management, sales, and negotiation with a strong knowledge of commercial insurance products and coverages, • Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients and colleagues, • Detail-oriented with strong analytical and problem-solving abilities, • Organizational skills with the ability to prioritize tasks effectively

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Account Manager II is pivotal in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. The Account Manager II delivers outstanding customer service by effectively utilizing available resources and prioritizing issues. The role involves meeting performance metrics through inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager II assumes full responsibility for maintaining and enhancing client relationships. Responsibilities • Issue Resolution – Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary., • Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions., • Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction., • Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed., • System Capabilities – Ability to navigate systems and maintain advanced knowledge in Paylocity Products and Partners., • Team Player – The ability to work cross-functionally, contribute to collective goals, and share insights. Fosters a cohesive and productive work environment. Expectations • Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up., • Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information., • Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders., • Knowledge & Resourcefulness – Ability to effectively utilize internal resources and resolve issues to ensure minimal escalations and maintain a positive customer experience., • Optimizing Products – Being the product expert while being current on product releases and mandatory training. Education and Experience Required • Bachelor’s degree and a minimum of 1 year of experience in technical support, call center operations, or other high-volume customer-facing roles, • Experience in customer service or previous client interfacing role, • Strong computer skills, including Microsoft Office with proficiency in Excel, • Strong written communication skills for business correspondence, • Strong team player with attention to detail, • Essential Skills: Analytical thinking, problem solving, time management, communication and decision-making Preferred • Experience in team leadership or support roles – including coaching, training, peer mentorship, or acting as a subject matter expert (SME), • Experience in payroll and/or call center environment, • CPP, FPC, APA, and/or SHRM-CP certified, • Self-starter with the ability to handle multiple projects at once Physical Requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $25 - $29/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Requirements:

Job Description Overview The Municipal Account Manager fosters and maintains relationships with customers within an assigned geographic area by delivering excellent account management and identifying service enhancements for customers that increases customer loyalty and retains long-term business. In collaboration with other members of the Municipal team, the incumbent will develop knowledge and skills necessary to strengthen and sustain relationships with new and existing business accounts, provide innovative solutions to solve unique business needs, and identify opportunities for increased sales growth. Hiring Range: $100,000-$115,000 Responsibilities • Maintains positive client relationships with key decision makers and coordinates pricing, service changes, contract renewals, as well as the negotiation process to deliver maximized value for the customer and profitability for Casella., • Effectively communicates and exchanges account information between all Casella operating entities within designated geographic market segment to ensure the delivery of comprehensive services to customers., • Provides primary point of contact for customers and collaborates with client services team and division operations teams to ensure all inquiries and requests are resolved and customer satisfaction goals are achieved., • Develops knowledge of the procedures necessary to facilitate, execute, and support municipal bid management leveraging resources across organization and assist in bid compilation, document completion and opportunity tracking., • Obtains experience in maintaining new business pipeline and contract retention activities utilizing Casella’s Customer Relationship Management (CRM) system to track all activities and applicable information., • Develops proficiency in conducting business reviews with customers to grow insights on Casella programs, track continuous improvement efforts, and identify cross selling opportunities for other Casella lines of business., • Acquires the skills to identify and communicate market trends, opportunities, and challenges on a quarterly basis to management teams to facilitate enhanced customer needs awareness and subsequently cultivate new business segments., • Acquires knowledge regarding the coordination and communication of profit and loss (P&L) impacts by customer and the process of developing budget and forecasting models for planning purposes., • Learns the process to develop and implement proactive strategies for community engagement efforts within customer base in collaboration with local Casella facilities, regional resources, and home office stakeholders., • Facilitates implementation efforts for hosting open house events at local Casella facilities as directed by home office and regional stakeholders., • Fosters collaborative relationships within a defined geographic area to identify innovative solutions to meet customer business needs and ensure the delivery of comprehensive services to customers., • Participates in training and other learning opportunities to expand knowledge of the company and its products and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values. Qualifications The successful candidate will have a bachelor’s degree or equivalent experience, 5-7 years “Business to Business” sales experience, a history of succeeding in collaborative team environments. It is preferred for the candidate to have relevant sales certifications, sales school experience, and experience or interest in an environmental or sustainability field. A valid driver’s license, the ability to travel 60% of time and periodic overnight travel for regional training are required. Strong interpersonal and strategic selling and negotiation skills, and excellent verbal, written, analytical, and formal presentation skills are desired. It is important that the candidate has demonstrated sales results, a track record of success, and an ability to develop and manage business opportunities. Proficiency in Office 365 and related platforms is required.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! Hybrid: This role follows a hybrid schedule (post training), requiring three days in the office at our Pittsford, NY location and two days remote per week. The in-office days are subject to business needs. Candidates must be able to commute to the office as required.? The work arrangement for this role is subject to change based on business needs and individual performance. This may include adjustments to on-site requirements or schedule expectations, as necessary. The Executive Account Manager provides telephone, email, and potentially on-site support to large revenue clients who contact Paylocity concerning payroll/HR practices, software operations, and other technical and non-technical issues. The Executive Account Manager works directly with other departments to ensure the client’s needs are being met. The Executive Account Manager will be developing business relationships with each of their clients. They will identify their clients’ business objectives and aligning Paylocity solutions to meet their objectives. The Executive Account Manager will represent Paylocity as the “face and voice: responsible for the experiences of Paylocity’s highest revenue and most complex clientele. Responsibilities: • Provide professional, ethical, knowledgeable, and reliable service to clients., • Develop and maintain strong relationships with an assigned portfolio of high revenue, complex clients by continuously striving to meet and exceed client expectations., • Apply critical thinking and problem-solving skills to research, troubleshoot, and walk clients through our products to solve the client’s request., • Conduct proactive meetings through conference calls and possibly onsite meetings to identify business needs and maintain high satisfaction levels of clients within the assigned portfolio., • This person must maintain expert-level knowledge of Paylocity products and partnerships to ensure each client is realizing the maximum benefit of our system., • Monitor and facilitate the resolution of open ITS(s) and participate in client conference calls with Client Relationship Managers when necessary., • Assist with special projects as assigned., • Work overtime as needed, especially during year-end., • Other duties as assigned. Requirements: • Bachelor’s degree or applicable client services/industry experience, • Minimum 3 years’ experience in a payroll service bureau, benefits center, or as a payroll/HR/benefits administrator required, • Prior experience in project management or problem-solving preferred, • Travel is required up to 25% across the US., • Experience in a help desk environment or software support highly desirable, • Computer skills, including Windows and MS Office programs required, • Customer service focused, • Strong communication and listening skills, • Strong problem-solving/analytical ability, • Strong mathematical aptitude, • Team orientation, • Time management, • Ability to manage change, • Dependability, • Attention to detail, • CPP highly preferred Preferred Skills: • Self-starter with the ability to handle multiple projects at once, • Excellent writing skills for business communications, • Strong interpersonal skills to be able to communicate effectively to a multitude of personalities and work across the organization to get issues resolved, • Ability to work cross-functionally and build and maintain strong internal partnerships, • Able to identify the strengths and weaknesses of solutions or approaches to problems, • Able to deliver accurate information within required deadlines Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $43,059 - $85,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Requirements:

Job Description Position Close Up Are you your friend’s designated mediator and problem solver? Is providing clear, concise communication your superpower? Do you feel at your best when you have a stacked calendar and detailed to-do list? Then CGI Digital’s Client Manager position is perfect for you. Our Client Manager position helps our clients achieve success and growth through effective digital marketing solutions. As a Client Manager, your attention will lie in client retention. The ideal candidate has a passion for assisting businesses to succeed, an ability to build genuine and meaningful relationships with clients, and exceptional organizational skills. Your typical day-to-day includes… • Working with your Account Executive to achieve success and growth for small businesses nationwide., • Being the digital marketing aficionado for your clients., • Keeping your client list and internal team in the know through clear communication., • Initiate conversations about current and new product opportunities., • Create RESULTS for your clients from our products!, • Balancing internal and external communication with clients and teammates. You’re probably perfect for this role if… • You are consistently ahead on new and upcoming trends in the digital space., • You are passionate about providing the best client experience., • Your extroversion fuels you., • You pride yourself on maintaining long-lasting relationships., • You love jumping between tasks and computer tabs., • You thrive in a fast-paced environment. Which fictional character would we hire as a Client Manager? Leslie Knope from Parks & Recreation Salary Range: $45,000 - $50,000 Eligible for additional performance based bonuses Benefits: Dental, Health, Vision, 401k, Employee Wellness Platform, Paid Family Leave, Basic Life Insurance, PTO, etc Powered by JazzHR LEFFPdAVIH

Job DescriptionSalary: $29.00 - 31.25 Hourly Who we are Over 600 employees strong, Asure sees Human Capital Management (HCM) through the lens of entrepreneurs and executives with an owners mentality. We help businesses develop their Human Capital to get to the next level, stay compliant, and allocate their time, money and technology toward growth. Our HCM platform empowers more than 100,000 clients to build great teams and better manage their people while staying compliant in an ever-changing HR legislative landscape. Asures HCM offering includes Payroll & Tax, HR, and Time & Attendance software and HR Services ranging from online compliance tools to a fully outsourced HR department. HowI willcontribute As an Account Manager on our Sales team, you will be responsible for building business relationships with Asure's top revenue clients to uncover opportunities on how Asures portfolio of solutions can assist them in developing workplaces for todays workforceand the workforce of the future. You will have experience prospecting, developing client opportunity profiles to generate sales engagements. These engagements will require you to complete discovery calls, partnering with internal Subject Matter Experts and additional sales resources to close new business. • Profile clients and key contact points, • Establishing Client Opportunity Profile to identify needs and buying cycle, • Manage existing client accounts by developing long-term relationships with key contacts within clients, • Develop comprehensive understanding of clients short- and long-term needs, • Identify opportunities within client accounts to enhance the scope of the Asure solution, • Deliver high impact presentations designed to highlight additional value to clients, • Partner with internal Subject Matter Experts and/or account managers to properly address client and position Asure solutions, • Utilize virtual sales tools to demonstrate Asure solutions to win new business opportunities, • Formulate and present proposals to depict that outline the value of the proposed Asure solutions, • Execute sound financial agreements which are win-win solutions for Asure and clients, • Maintains and manage client group and sales funnel of new opportunities to attain or exceed assigned goals, • Leverage Salesforce.com to manage and report results, • Tracks transactions in Salesforce.com and reports information to management Qualifications • Bachelors Degree preferred or equivalent experience, • Experience selling a SaaS solutions preferred, • Experience selling HCM, HR Software solutions preferred, • Strong organizational skills and the ability to multi-task in a fast-paced environment, • Experience managing multiple engagements effectively, • Proven relationship building and client service skills, • Strong organizational and follow up skills, • Pro-active, results oriented and team-oriented approach to sales, • Experience with Salesforce.com and other virtual selling tools such as GoToMeeting, Webex or other comparable tools, • Strong oral and written communication skills with a focus on attention to detail, • Track record of consistent over-achievement towards assigned goals Compensation The base range for this role is $29.00 - $31.25 per hour, based on relevantexperience, skills, and industry knowledge. The compensation package also includes an uncapped commission structure. Asure Software offers a variety of employee benefits. Salary information is determined by market location and is provided in accordance with state and local pay-transparency laws. Applicants should apply viawww.asuresoftware.com/careers Benefits • Medical, Dental, Vision, HSA, FSA- All effective on day 1!, • Company paid Basic Life Insurance, A+D, Long-Term Disability, and Short-Term Disability, • 401K Program with 3% safe harbor contribution, • Employee Stock Purchase Program, • Fitness Reimbursement Program, • Self-Managed PTO Our Mission To provide Human Capital Management (HCM) software and services that help companies grow, while nurturing a culture of growth around us. • Helping customers grow by getting the most from their human capital., • Helping our employees grow personally and professionally., • Growing relationships in our communities that inspire goodness., • Do all of these things in a way that grows shareholder value Our Vision Be the most trusted Human Capital Management resource to entrepreneurs everywhere. OurValues Reflect who we are and what we stand for as a company. • Embrace Change, • Lead with Integrity, • Own the Outcome, • Deliver Awesome, • Be a Good Human We are an equal opportunity employer. All candidates must be legally authorized to work in the US, as we are unable to sponsor or transfer Visas at this time. NO AGENCIES PLEASE Any unsolicited resumes sent to Asure Software from a third party, such as an Agency, including unsolicited resumes sent to Asures mailing address, fax machine or email address, directly to employees or hiring managers will be considered Asure property. Asure will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Job Description Job Title: Supervisor, Call Center PSRs Department: Clinic Position Type: Full-Time FLSA: Non-Exempt Job Summary: Join us in leading a mission‑driven team committed to innovation, collaboration, and continuous development. The Supervisor, Call Center PSRs oversees the daily operations of a centralized call center supporting Family Medicine, Sexual Health, Gynecology, HIV, and Hep C services. This position ensures patients receive timely, accurate, compassionate, and culturally responsive access to care by directly supervising PSRs, optimizing workflows, and upholding clinical, regulatory, and organizational standards. The supervisor plays a vital role in shaping a positive patient experience across high‑volume, high‑sensitivity service lines, balancing productivity expectations with quality, confidentiality, and trauma‑informed communication. This position works closely with clinical leadership, nursing, scheduling, and operations teams to ensure seamless coordination and an exceptional patient experience. Duties & Responsibilities: • Oversee day‑to‑day operations of the centralized call center supporting multiple primary care and specialty service lines., • Monitor and analyze call center performance metrics including call volume, abandonment rates, response times, scheduling accuracy, Epic documentation quality, and patient satisfaction indicators., • Identify trends, barriers, and opportunities for improvement; implement process improvements to enhance access, efficiency, and patient experience., • Serve as an escalation point for complex or challenging calls., • Ensure accurate and timely documentation of patient interactions in Epic EMR and call‑tracking systems., • Collaborate with leadership and other departments to improve processes and implement quality initiatives., • Develop and maintain staffing schedules to ensure adequate coverage., • Conduct regular team meetings and provide ongoing training and development opportunities., • Participate in recruitment, onboarding, and performance evaluations for call center staff., • Promote a positive, inclusive, and team‑oriented work environment., • Provide direct supervision, coaching, and performance management for Call Center PSRs, fostering accountability, engagement, and professional growth., • Other duties as assigned.Required Skills & Abilities:, • Strong leadership, communication, and problem‑solving skills., • Ability to manage multiple priorities in a fast‑paced environment., • Strong interpersonal skills and commitment to delivering compassionate, culturally responsive customer service., • Ability to support a diverse patient population with sensitivity and professionalism., • Experience using Epic EMR (minimum 2 years required).Education & Experience:, • High school diploma or equivalent required; Associate’s or Bachelor’s preferred., • Minimum 2 years of experience in a call center or customer service environment., • Minimum 1 year of supervisory or lead experience required., • Minimum 2 years of Epic EMR experience required.Miscellaneous:, • Commitment to the mission, vision, One Trillium values, and behaviors., • Ability to maintain confidentiality of all patient, client, employee, protected, and proprietary information., • Participation in compliance audits, quality improvement plans, and continuous improvement initiatives.Physical Requirements: While performing the duties of this job, the employee is required to stand, sit, walk, use hands, reach, talk, and hear. Occasional stooping, bending, and lifting/moving up to 25 lbs may be required. Vision requirements include close, distance, peripheral, and depth perception, with ability to adjust focus. In alignment with the Americans with Disabilities Act (ADA), this job description lists only those responsibilities and qualifications deemed essential to the position.

Job Description Part-Time Call Center Lead Generator Hourly Pay + Weekly Bonuses + Monthly Commission Looking for a part-time opportunity with strong earning potential? Join our growing call center team! This is a performance-based position where motivated individuals can earn great money through weekly bonuses and monthly commission. This role focuses on making outbound calls to homeowners and scheduling free in-home appointments for our sales team. There are no direct sales involved. Your job is simply to create interest and book appointments. Schedule • Monday-Friday, 8:00 AM-1 PM Responsibilities • Make outbound calls to homeowners, • Schedule free appointments, • Follow call scripts and company guidelines, • Meet daily and weekly appointment goals, • Accurately document calls and customer information Qualifications • Strong communication and phone skills, • Comfortable making outbound calls, • Positive, goal-oriented attitude, • Call center or customer service experience preferred, but not required What We Offer • Hourly pay, • Weekly bonuses, • Monthly commission opportunities, • Fun, upbeat team environment, • Paid training and growth opportunities We help homeowners by providing free inspections and consultations for basement waterproofing and foundation protection services. If you enjoy working in a fast-paced environment and being rewarded for your performance, we’d love to hear from you!

Job Description These are the fundamental components of the job: • Manage an established book of business assigned specifically to you which would include renewals, providing summaries, ordering and issuing binders, certificates, policies, proposals and other insurance documents within designated timelines, • Conduct consultative conversations with a Commercial client base; establish & maintain carrier and client relationships, • Obtaining non-marketed renewal quotes from existing carriers, completing renewal processes and handle non-renewal and cancellations for cause; prepare complete marketing submissions on existing clients as needed Other functions of the job: • Identify cross sell and up-sell opportunities as appropriate, • Expand and grow in your role when supporting miscellaneous duties as requested Skills / traits that we value for this role: • Insurance experience in customer service or account management for 3 years or more, • Property/Casualty License (all lines), • Relevant knowledge of insurance products, documents and usages, • Computers skills are a must! Word, Excel and Outlook. Applied/EPIC experience is preferred, • Ability to work well independently and on a team, • Incredible attention to detail and organizational skills, • Open to continuing education, college degree or equivalent industry designations, • Positive attitude, even in a fast-paced environment, • A passion to make customers and coworkers feel important and valued, • Capability to work quickly and efficiently, • Methodical, yet swift decision making skills, • Precise communication skills, even under time constraints A bit about Lawley! • We are not a call center environment, • We achieve success by building genuine relationships together, with our teams and clients, • We are a family owned insurance broker (nearly 70 years!), • We are deeply committed to the communities we serve and love to get involved, • We work hard and play hard!!! Why Lawley? • Competitive salary and referral bonuses!, • Expansive Benefits (Medical, Dental, Vision—and SO many more), • 3 weeks of PTO (prorated based on start date) AND a generous holiday schedule – available 1st day!, • Company 401K contribution received starting Day 1 (for participants 21+ years old), • Educational support, career development, and growth opportunities, • Job Security (we’ve never had a lay-off, even during the pandemic), • Flexibility, including hybrid schedules! Business hours 8am-4:30pm, • Comfortable, family-oriented culture, with an emphasis on work life balance, • Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities), • Fulfilling opportunities that align with your career path and our business needs The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $56,750.00 to $101,279.75.

Job DescriptionDescription: Company Overview: Happy Floors is the leading designer and supplier of decorative high quality self-branded hard surface products in the industry. We provide stunning products with unparalleled customer service. This commitment has taken us from being a regional distributor in Miami, Florida, to a leading designer of porcelain, ceramic, and other hard surface styles across the USA. Happy Floors is highly rated as one of the Favorite Ceramic Manufacturers for Style, Quality & Service and is a Top 5 Favorite Manufacturer among our customers in Floor Focus magazine. Job Summary: We are currently seeking highly motivated and self-driven Account Managers (AM) throughout the United States. The AM is responsible for using their knowledge of company products to expand the base of accounts, grow sales, and meet customer needs in their respective region. The AM will develop and implement a territory action plan through comprehensive data analysis, and adjust sales techniques based on interactions and results in the field. Essential Responsibilities: • Selling Happy Floors Hard Surface flooring., • Increasing business and sales for existing accounts and developing new ones., • Weekly travel throughout the territory (up to 4-5 days of overnight travel per month (can change based on territory)., • Strong and proven ability to sell and close deals on displays, samples and inventory while balancing professional and timely service., • Proven ability to foster meaningful, long-term business relationships., • Identify and develop nontraditional opportunities for sales., • Report to Regional Sales Manager (RSM), who will work closely with you to train and help you to achieve your goals., • Focus sales efforts by studying existing and potential volume of dealers., • Expedite the resolution of customer problems and complaints to maximize customer satisfaction., • Possess in-depth product knowledge., • Achieve agreed upon sales targets and outcomes within schedule., • Analyze the territory/market’s potential, track sales, and status reports., • CRM/ Repsly adoption to manage territory., • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services., • Keep abreast of best practices and promotional trends., • Continuously improve through feedback. Travel: Significant but manageable travel required, this included travel by airplane Supervisory Responsibilities: None To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Preferred Previous Experiences: • Flooring industry background is preferred, • Luxury brand and high-end home furnishing experience a plus. Minimum Requirements: • Minimum of 5 years of experience as a Sales Representative, • A bachelor’s degree in business or a related field is preferred., • Microsoft Office skills., • Experience with CRM a plus., • Must possess a valid driver's license and acceptable driving record Competencies: • Highly motivated and target driven with a proven track record in sales., • Excellent selling, negotiation, and communication skills, especially persuasion, to clearly convey the benefits of the product to potential customers., • Interpersonal skills to work with a variety of people each day, build relationships/network., • Excellent time-management skills., • Entrepreneurial spirit., • Motivated, proactive, and hardworking, with strong problem-solving, creative thinking and interpersonal skills., • Confident and strong self-assuredness to succeed., • Result-driven and can back strong, well-formed opinions with evidence., • This position exercises independent judgment and makes decisions that impact the business Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Specific vision abilities required by this job include close vision and distance vision. While performing the duties of this Job, the employee is regularly required to drive; use hands to finger, handle, or feel and talk or hear. Some standing, walking, moving, carrying, bending, kneeling, reaching, handling, push and pulling are required. May be required to lift and move boxes or packages up to 75 pounds in weight. Some work stress is inherent to the position and extended work hours may be required. Work Environment: The work environment will be in showrooms, storage unit, Indoor and outdoor temperatures depending on location weather may be cold, hot, humid, wet, etc. Benefits: We recognize people as our most valuable assets. Our competitive compensation and benefits package includes paid time off, medical, dental and vision coverage, 401(k) among a host of other optional benefits. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills required of personnel so classified. The reporting relationship may not reflect the most recent changes to the corporate reporting structure. Requirements:

Build your Career with an Industry Leader As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experience, MCC is focused on the future by developing consumer-driven innovations and sustainable packaging solutions. Working for our team, you can truly make a difference. Help deliver the world‑class service MCC is known for. Our Customer Service team plays a critical role in supporting our customers, coordinating their orders, and ensuring they receive the information they need quickly, accurately, and professionally. You’ll work closely with multiple departments, develop deep product and customer knowledge, and help keep our operations running smoothly. If you enjoy solving problems, staying organized, and creating positive experiences for others, this is an opportunity to build a strong career in a growing, high‑tech manufacturing environment. ⭐ Why You’ll Love Working at MCC Competitive pay Full benefits package: medical, dental, vision, disability, life insurance, and 401(k) Paid holidays including New Year’s, Memorial Day, July 4th, Labor Day, Thanksgiving, the day after Thanksgiving, Christmas Eve, Christmas Day, and two floating holidays Growth opportunities within Customer Service, Quality, Operations, or Account Management A team culture built on collaboration, support, and continuous improvement ⭐ What You’ll Do Deliver Outstanding Customer Service Serve as the primary point of contact for assigned customers, ensuring they receive accurate, timely information about their purchase orders and shipments. Manage each order from entry through shipment, partnering closely with internal teams to ensure everything moves through the process smoothly. Investigate customer needs and look beyond the immediate question to understand the bigger picture and provide the best possible solution. Communicate proactively—providing updates, resolving issues quickly, and helping customers anticipate next steps. Develop a strong understanding of MCC’s products, manufacturing processes, systems, and service model. Support Collaboration Across the Plant Work closely with Operations, Planning, Quality, Sales, and other teams to keep orders on track and customers informed. Contribute to a positive team environment and assist teammates as needed to meet plant goals. Recognize differing perspectives and adapt your communication and approach to support productive teamwork. ⭐ Key Performance Expectations Accuracy: Correct and complete entry of orders and releases. Volume: Efficient processing of order volumes within expected timelines. Timeliness: Prompt execution of all order and release activities to ensure customer expectations are met. #LI-SD1 #appcast For over a century, Multi-Color Corporation (MCC) has crafted premium labels for the world’s most iconic and recognizable brands. Our labels elevate emotional connections with consumers and help brands stand out in competitive markets. Honoring our rich history as a market leader, we focus on the future by developing sustainable packaging solutions and consumer-driven innovations. MCC combines global reach with the personalized touch of local service through our network of facilities across 25+ countries. More than 12,000 teammates come together to make our industry-leading work possible and bring our True Colors to life. Join us at MCC, where every product is Labeled with Care. Learn more at _. If you need assistance or an accommodation in applying, please contact our Human Resources Department at _. Multi-Color is committed to providing equal employment opportunities and prohibits discrimination based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Gelia, a top 15 B2B marketing communications agency in the US with offices in Buffalo, NY, Raleigh, NC, is seeking a qualified candidate for a Senior Account Supervisor of Account Management position. The Senior Account Supervisor of Account Management is responsible for hands-on strategic lead, responsible for managing major client relationships, overseeing integrated campaigns, and uncovering opportunities for growth. Reporting to a VP, this person balances strategy and execution, equally comfortable shaping a marketing plan in the boardroom or working with internal teams to bring it to life. What You’ll Do • Lead the development and execution of integrated B2B marketing programs that drive measurable business outcomes., • Serve as the day-to-day strategic and tactical lead for key accounts, owning schedules, scopes, deliverables, and performance., • Partner closely with client stakeholders to anticipate needs, proactively solve problems, and identify growth opportunities., • Translate complex marketing challenges into actionable plans across creative, digital, media, and content channels., • Support account planning, forecasting, and budget management with strong attention to detail., • Drive organic growth by spotting new opportunities and bringing forward smart, insight-driven recommendations., • Bring a “test, learn, and adapt” mindset to continuously improve how campaigns are built and can be optimized., • Leads client business conversations at the C-suite or VP level, connecting marketing programs directly to revenue outcomes and growth KPIs What You’ll Bring • 6-10 years of experience in account management, marketing, or communications, preferably in an integrated or B2B agency setting., • Proven ability to lead multi-channel campaigns and keep multiple initiatives moving at once., • Strong understanding of digital, content, and paid media fundamentals., • Strategic thinker who can also roll up their sleeves to manage day-to-day campaigns., • Excellent communication, organization, and client relationship skills., • Bachelor’s degree required, MBA or equivalent experience a plus., • Proficiency in Microsoft Office (especially PowerPoint, Excel, Word) and familiarity with marketing tech platforms. Salary range: $80,000 - $95,000 Established in 1961, Gelia has spent the past several years achieving record sales primarily through strong organic growth with clients such as Caterpillar, Independent Health, Mann+Hummel, and many more. www.gelia.com gives you our business face and www.facebook.com/geliamarketing will give you the face of our culture. If you’re looking for an energized and creative company, poised for strong growth, who truly embraces work-life balance, then you may have found a home. For confidential consideration, please forward your resume to Jay Irving, AVP of Human Resources, at jirving@gelia.com. Gelia is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression age, or national origin. All employment is decided on the basis of qualifications, merit and business need.

About the Company HVAC Distributors, Inc. is a full-service wholesale distributor and manufacturer representative of residential and light commercial heating and air-conditioning equipment and accessories. We serve the residential new construction, replacement, and light commercial segments of the HVAC industry in Pennsylvania, Maryland, Delaware, New York, West Virginia, and Virginia. About the Role Do you have Account Management experience, and are you seeking a new job in Rochester, New York? HVAC Distributors, Inc. is looking for a full-time Account Manager to join their team. The role comes with an attractive salary and benefits package, including a company car with a gas card. Responsibilities • Develop an annual Territory Plan in conjunction with the Regional Manager., • Define sales strategies and action plans for identified target accounts and prospects within the territory., • Establish new residential dealers and light commercial contractor accounts., • Grow sales volume with current accounts., • Maximize share of customers’ equipment spend., • Ensure personal face-to-face contact and continuous improvement of rapport and productive relationships with decision-makers in all classes of customers and prospects in the assigned territory., • Manage the process to convert dealers to company equipment brands and ensure achievement of all related internal and external deliverables, including assignment of pricing, dealer levels, services, and training. Qualifications • 5 years of Account Management experience., • 3 years of sales experience selling to contractors would also be beneficial. Required Skills • Previous account management experience., • Articulate and well accustomed to a client-facing role., • Willingness and ability to travel. Preferred Skills • Experience in the HVAC,. Plumbing, Lighting or similar industry. Pay range and compensation package If you’re looking to impact and create change positively, you'll be rewarded with an excellent salary and benefits package for your inclusive and committed approach. HVAC Distributors, Inc. is proud to offer competitive compensation with bonus plans, excellent benefits (Medical, Dental, Vision, 401K, Tuition Reimbursement, Flexible Spending Accounts, Paid Holidays and vacation, Group and Voluntary Life, Long-Term Disability) and more! Equal Opportunity Statement We'd love you to apply for this full-time Account Manager job, and we’re waiting to hear from you. Please reach out to HVAC Distributors, Inc. today.

Job DescriptionRemote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer • Remote, work-from-home career, • Average first-year earnings of $69K through commissions and bonuses, • Increased earning potential in later years through performance and renewals, • Residual income opportunities through client renewals, • Unionized position with stock options, • Comprehensive benefits package including medical, dental, and prescription coverage, • Ongoing training and mentorship from experienced managers, • High-quality leads provided with no cold calling friends or family, • Flexible scheduling within a career-focused structure, • Advancement and recognition opportunities with promotion from within, • Supportive and collaborative virtual team environmentQualities We Value, • Willingness to learn and be coached through structured training, • Friendly, outgoing, and professional communication style, • Genuine desire to help others by providing guidance and solutions, • Strong verbal communication and relationship-building skills, • Sales or customer service experience is helpful but not requiredQualifications, • Laptop or desktop computer with a working camera, • Insurance license required or willingness to obtain one, • Basic computer skills, • Must reside in North America including the United States or Canada, • We do not hire candidates residing outside North AmericaResponsibilities, • Contact provided leads to schedule virtual meetings with clients, • Present benefit programs and assist clients with enrollment, • Build and maintain strong client relationships, • Work closely with your manager to set goals and achieve them

Job Description Apartment Community Resident Services Office Coordinator- full time We are looking for the right person with the following qualities: • Strong verbal, communication and organizational skills., • Coordinate and manage maintenance repairs and work orders, • Maintains a positive attitude which supports team performance and productivity., • Ability to remain calm and composed in busy and stressful situations, • Ensures accuracy and details on all printed material, • Greets and answers question, both by phone and in person from prospects and current residents in a professional and positive manor., • Able to organize, problem-solve and obtain results, • Effectively present information and respond to questions from residents, supervisors and co-workers, • Excellent time management and multi-tasking skills, • Proficient in word, excel, outlook and other data base programs- Yardi experience a plus, • Willing to complete the tasks required including some overtime if needed, • Understands the importance of punctuality and attendance., • Must have a clean NYS driver’s license

Job Description 100% Remote but needs local candidates to Rochester, Syracuse or Utica. Summary Description: Under the direction of the Supervisor of Customer Service, this position resolves customer inquiries via telephone, email, walk-in, and mail regarding plan benefits, claim payments and denials, and eligibility in accordance with custom designed benefit plans. This will be done in a polite, professional, and courteous manner at all times. The Customer Service Representative meets the statistical goals of the position. Essential Resource Responsibilities / Accountabilities: Level I • Researches and responds to inquiries via telephone, email, walk-in, and mail from internal and external customers in accordance with custom designed benefit plans, • Meets set statistical performance measures such as length of each call and daily call volume, • Acts as a liaison between customers, internal departments, vendors, and business associates, • Assists with the training of other team members, • Participates in ongoing training to further knowledge of regulations, software systems, policies and procedures, and develop skills to accurately fulfill requirements of the job, • Adheres to all Customer Service policies and procedures Minimum Resource Qualifications: Level I • Associate's degree in Business Administration or related field with a minimum of six months work experience. In lieu of degree a min of 2 years experience working in a customer service setting/environment, • Successful completion of the Customer Service Training Program, • Ability to multi-task in a fast-paced environment while maintaining high accuracy, • Excellent oral, written, and listening skills, • Capability to handle stressful situations in a professional manner, • Ability to respond to all inquiries in a calm, polite, professional manner, • PC skills required, • Work occasional overtime as required to meet business needs Company Descriptionw3r Consulting is an award-winning, best-in-class Healthcare, Nursing consulting and management company.w3r Consulting is an award-winning, best-in-class Healthcare, Nursing consulting and management company.

Job Description Join our growing team at Flanagan Mills Insurance Agency in this client-facing role where you’ll provide customer service and support to our home, auto, and business insurance clients! We’re looking for someone who thrives in a customer service environment, enjoys problem-solving, takes initiative, and brings a calm and professional energy to the workplace. This is not a call center position. What You'll Do: • Be the first point of contact—answer phones, greet walk-in clients, and assist with customer inquiries, • Build strong relationships and trust with customers through open and interactive communication, • Provide information on home, auto, and business insurance products, • Handle client concerns with patience and empathy, offering solutions and following up to ensure resolution, • Process payments, issue receipts, and maintain accurate documentation, • Assist with claims, policy changes, and other customer service-related tasks Job Requirements/Qualifications: • Must be able to work onsite in our Rochester, NY office, • 1 year of client advocacy/client service experience required, • P&C insurance license (preferred), • Previous Insurance experience (preferred), • Strong multitasking, prioritization, and time management skills, • Detail-oriented and computer savvy, • Patient, empathetic, and solution-driven, • Ability to maintain a calm and professional demeanor in all interactions Perks & Benefits for Full-Time Employees: Medical benefits Paid Time Off Paid holidays Personal and professional growth opportunities If you’re ready to join a supportive and customer-focused team, we’d love to hear from you! Company DescriptionAt Flanagan Mills Insurance Agency, our mission is to help educate our clients on their risks and their insurance coverage. We want each of our clients to feel confident in their coverage, and that comes from helping them understand the ins and outs of their policies. We offer a wide variety of insurance solutions including Auto, Home, Renters, Business, Professional Liability, Landlords, Umbrella, Off-road vehicles, and Cyber Liability.At Flanagan Mills Insurance Agency, our mission is to help educate our clients on their risks and their insurance coverage. We want each of our clients to feel confident in their coverage, and that comes from helping them understand the ins and outs of their policies. We offer a wide variety of insurance solutions including Auto, Home, Renters, Business, Professional Liability, Landlords, Umbrella, Off-road vehicles, and Cyber Liability.

Job Description Client Service Associate – Investment Management About the job Company Description Dean Licata & Associates is a professional investment management organization dedicated to delivering exceptional service and solutions to meet our clients' unique needs. Rooted in integrity, we focus on fostering trust and building long-term relationships with our clients and partners. Located in Pittsford, NY, we are committed to excellence and personalized attention that enable clients to achieve lifetime financial independence. Join our team to contribute to a supportive and dynamic work environment where your professional growth is valued. Role Description This is initially a part-time, 20 hour per week, on-site role located in Pittsford, NY, for a Client Services Representative. Occasional remote work may be possible. The individual in this position will process new account applications and account updates, maintain CRM database records, handle client inquiries, resolve issues promptly, and ensure high levels of customer satisfaction. Responsibilities include maintaining effective communication with clients, supporting finance-related queries, and collaborating with internal staff to deliver exceptional service experience. This role requires a proactive and professional approach to managing relationships with clients. Qualifications: • Associates degree or higher required, • 2+ years’ experience in a client-facing role within the financial services industry or closely related field, • Excellent written and verbal communication, • Strong interpersonal skills and a problem-solving mindset to handle complex situations with professionalism, • Highly proficient with MS Office products and office technology (scanners, printers, multi-line phones), • Familiarity with CRM tools and software, • Ability to organize and prioritize work within a structured, process-oriented environment, • Ability to work collaboratively in a team-oriented environment

Job Description We are looking for an experienced Manager to join our team! An Automotive Sales Service Manager takes on many different roles as they manage the day-to-day operations including: generating sales, communicating with customers, building client relationships and managing the technical team. Position Responsibilities: • Manage inbound leads as well as customer satisfaction ratings, • Generate cold leads and close sales, • Meet, greet and recommend services to customers, • Manage technician workflow and the status of the customers vehicles’ repairs, • Order parts and inventory, • Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product What We Offer: • Competitive compensation packages and incentive programs, • Ongoing training and field support, • Paid vacation, • Daytime work hours (NO WEEKENDS), • Growth opportunity JOB REQUIREMENTS • Minimum of 5 years of automotive service sales experience OR equivalent sales experience with a track record of success, • Excellent closing skills, • Strong commitment to customer service and relationship building, • Ability to communicate and use interpersonal skills at a sustained high level, • Capable of multi-tasking and executing in a fast-paced environment, • Coachable, honest and goal-oriented team player, • Must have valid driver's licenseCompany DescriptionAAMCO Transmissions and Total Car CareAAMCO Transmissions and Total Car Care

Ready to do your best work? Interested in a minimum starting hourly rate of $18.20 per hour - $18.70 per hour ? Why should I apply in just a few clicks? Position Summary If you’re looking for a career with unmatched earning potential you’ve come to the right place, 99% of our Store Managers, District Managers and Regional Vice Presidents were promoted from within and started in the Account Manager position. This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and pickups, maintaining store standards, and conducting early-stage collections. This role supports sales growth and account health by building strong customer relationships while adhering to the RAC mission statement and core values. Key Responsibilities · Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships · Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards · Maintain account health and secure payment commitments utilizing account management tools · Complete assigned routes for deliveries, pickups, and account follow-ups · Deliver white-glove customer service in-store, over the phone, and in customers’ homes · Contribute to sales growth and generate new rental agreements · Safely transport, install, and handle merchandise · Maintain showroom standards and company vehicles · Adhere to all company safety and operational guidelines Qualifications · High school diploma or equivalent · At least 18 years of age · Valid driver’s license with good driving record · Strong communication and customer service skills Physical Requirements · Ability to lift and move heavy merchandise · Ability to drive a box truck · Standing and driving for extended periods of time Schedule & Work Environment · Full-time, Monday–Saturday · Sundays off plus one weekday off · Physically active role requiring lifting, bending, and standing Benefits · Rapid growth and advancement opportunities · Weekly pay · Paid time off · Medical, dental, vision, life & disability insurance · Industry leading 401(k) with company match · Flexible Spending & Health Savings Accounts · Supplemental and voluntary insurance options Equal Opportunity Employer Rent-A-Center is an equal opportunity employer committed to ensure that all employment decisions are made on a non- discriminatory basis, and without regard to actual or perceived race (the definition of race also includes traits historically associated with race, including, but not limited to, hair texture and braids, locks, and twists), religious creed, color, national origin, ancestry, physical or mental disability, genetic information (including testing and characteristics), sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity, transgender, and gender expression), age, sexual orientation, citizenship status, veteran status, uniformed servicemember status, or any other consideration protected by federal, state or local law.

Comfort participating in remote, part time studies. If the idea of getting paid to voice your opinions, test products, and contribute to market innovation appeals to you - and you're looking for flexible, work from home part time opportunities — this is your chance!. We're currently looking for in

Description The Medical Records Intake Specialist is responsible for collecting, organizing, and processing patient medical records to support healthcare audits and coding operations. This role ensures accurate, timely, and compliant retrieval of documentation from healthcare providers and prepares records for internal review teams. Key Responsibilities: Medical Record Collection • Initiate requests for patient medical records from physician offices, hospitals, and clinics, • Send requests via phone/email, • Conduct follow-up communications to ensure timely receipt of records Record Tracking & Management • Track the status of all medical record requests, • Maintain organized logs of received, pending, and missing documentation, • Upload and categorize records in internal systems Data Entry & Quality Control • Enter patient, provider, and record information into databases, • Review records for accuracy, completeness, and compliance with HIPAA regulations, • Identify and resolve discrepancies or missing information Communication & Coordination • Communicate with external provider offices to clarify requirements, • Collaborate with internal teams (coding, auditing, and operations), • Provide updates on record retrieval progress and outstanding requests Preparation for Review • Ensure all required documentation is complete and properly formatted, • Prepare records for handoff to coding and audit teams, • Maintain confidentiality and data integrity throughout the process, • Primary responsibility is conducting outreach phone calls to provider offices/copy services for the successful and timely acquisition of patient medical records; on behalf of health plan clients for their validation reviews and audits. Performance will be measured and scored on a weekly basis, to ensure achievement of expected daily call volumes, professional business-to-business conduct, and desired call outcomes of timely medical record retrieval., • Managing confidential information in accordance with Cognisight's PHI policies for handling medical records and supporting documentation (printing is prohibited and all computer usage is monitored for security compliance and productivity purposes), • Diligent and thorough follow-up on medical record requests, as required, • Appropriate and concise communication with other staff members (including Client Support Specialists) through escalation processes; whom may aid in the retrieval of targeted medical records. Required Skills & Qualifications Strong attention to detail and accuracy Excellent organizational and time management skills Effective verbal and written communication skills Ability to manage multiple requests and deadlines simultaneously Basic knowledge of healthcare records and HIPAA compliance Proficiency with computer systems and data entry Phone Etiquette Customer Service Data Entry CSR Phones Microsoft Office Experience Level Entry Level Job Type & LocationThis is a Contract position based out of Rochester, NY. Pay and BenefitsThe pay range for this position is $17.00 - $17.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program, • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Jun 5, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Job Title: Service Specialist Location: Rochester New York 14623 Duration: 3+ months Schedule: Monday- Friday 8:30am-5pm EST (30 min lunch) Responsibilities: • Delivers quality service to Client's clients who are utilizing the HireRight system for background checks / screening., • They interact via phone, email, chat, and other avenues., • Follows up on outstanding items to issue completion in compliance with established Service Level Agreements, • Develops and maintains an intermediate working knowledge of one or more Clinet products, as well as industry policies and procedures., • Identifies opportunities for process improvement and works with leaders to implement., • Demonstrates intermediate skill level with systems and software packages, which may include HRIS, Salesforce, Flex, Core Advanced, and ORS, • Documents all interactions., • Serves as a mentor for less experienced teammates., • Performs data input, maintaining strong prioritization and organization. Qualifications:, • 2 years or more customer service experience, • Comfortable with high-volume outbound/inbound calling, • Confident, clear, and professional phone presence, • Experience in customer outreach, • Resilient and motivated by goals and metrics

Job Title: Client Accounting Specialist I - AP (Tier II) Location: West Henrietta, New York, 14586 Duration: 6 months (Aprox) Work Schedule: Monday - Friday, 9:00 AM - 6:00 PM Description: We are seeking a detail-oriented and proactive Accounts Receivable Associate to provide back-office support to our clients. This role is responsible for posting daily cash receipts, ensuring accuracy across all invoices, and identifying potential fraud through verification processes. The ideal candidate will thrive in a fast-paced environment and demonstrate strong analytical and organizational skills Key Responsibilities: • Accurately post all incoming cash to the correct client accounts and invoices based on remittances provided., • Ensure all cash is processed and posted within the same business day., • Verify that all invoices have appropriate backup documentation and seek clarification on any discrepancies., • Follow up with internal teams to resolve missing or incorrect information., • Research, reconcile, and analyze all data received to ensure financial accuracy and compliance with company standards., • Maintain consistency and accuracy in accounting and financial transactions, adhering to internal controls and policies., • Monitor for and help identify potential fraudulent activity during verification processes. Skill Requirements • Minimum 2 years of Accounts Receivable experience (high-volume cash application experience preferred)., • High school diploma required, • Strong understanding of accounting principles, particularly in accounts receivable processes., • Proven ability to manage a high volume of payments efficiently and accurately., • Proficient in Microsoft Excel and other accounting systems/software., • Excellent verbal and written communication skills., • Strong analytical, organizational, and time management skills., • Detail-oriented, customer-focused, and able to work under pressure with minimal supervision. Education & Experience: • High school diploma required.

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are ready to schedule interviews for this week.We're seeking someone who is great with people, building rela

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. Ability to listen to and understand customer needs.

Job Description The Customer Service Team Leader is responsible for supporting the Store Manager by serving as the Manager on Duty (MOD) assuring safety, sales, production, programs and services, and other standards are maintained. This position will also partner with other members of the Retail Administration team, People Resources, and Workforce Development to ensure that all activities performed are in a manner consistent with the mission, vision, and values of Goodwill of the Finger Lakes. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Serves as Leader on Duty as dictated by schedule:, • Ensures safe work practices are followed at all times, • Ensures the facility is neat, clean, and organized to prevent injury or accident., • Ensures employees, volunteers, community service personnel, and others use safe work methods at all times., • Assists with supervising the daily cash drawer balances and deposits of store receipts:, • Assists with monitoring the operation of the cash registers to ensure the proper accountability of all transactions., • Balances cash and deposits store receipts as required., • Assists with the transmission of all required reports., • Assists with the supervision of all employees., • Reviews customer concerns and resolves appropriately., • Maintains interior and exterior of store in a neat, clean, organized manner (including but not limited to vacuuming, dusting, cleaning bathrooms, mopping floor)., • Performs the duties of various team member roles as staffing needs arise., • Asks every customer for a Round-up donation, maintains a minimum of 25% round up average., • Maintains proper security of all company assets., • Assists the Store Leader with store employee meetings as necessary for employees in assigned operation., • Assists in ensuring that store equipment is maintained in proper working order. Promptly notifies Maintenance Supervisor of defects, or IT Manager of problems relating to the computer systems and e-mail., • Contributes to the effectiveness of the store by performing all other tasks as assigned, which include coverage of the donation door, cashiering, and production of donated merchandise. SUPERVISORY RESPONSIBILITIES: Indirectly supervises store team members, volunteers, and community service personnel in assigned operation in accordance with the organization's policies and applicable laws. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. This position is required to work nights, weekends, and holidays. EDUCATION AND/OR EXPERIENCE: Associates degree preferred. Minimum of one year retail experience with at least six months supervisory experience. Or equivalent combination of education and experience. COMPUTER SKILLS: Must be proficient in Microsoft Word, Excel, and Outlook. LANGUAGE SKILLS: • Ability to read and understand documents such as time cards and policy manuals., • Ability to write routine reports., • Ability to speak effectively and communicate clearly to other employees and customers. MATHEMATICAL SKILLS: Able to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and sales volume. Able to apply basic financial and budgeting concepts. WORK ENVIRONMENT: While performing the duties of this job the employee is usually working in a comfortable and store environment. At times this employee may be exposed to the outside environment when receiving donations. The employee will also be exposed to the donation processing area which is a factory-like environment. SCHEDULING REQUIREMENTS: Must have open and flexible availability, and be willing to work evenings and weekends. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must be able to travel for work-related programs and meetings. The employee is required to move stock, climb or balance on step‑ladders; stoop, kneel, crouch or crawl while setting up displays. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. The employee may bend and turn to evaluate donations moving from a bin to a processing table, as needed. The employee may also on occasion need to tag merchandise which requires use of at least one hand. Physical Demands- Customer Service Team Leader Frequency Never Almost Never Occasionally Almost always Always Sitting X Standing X Walking X Bending over X Crawling X Reaching Overhead X Crouching X Kneeling X Balancing X Lifting and Carrying 10 lbs. or less X 11 to 25 lbs. X 26 to 50 lbs. X 51 to 75 lbs. X 76 to 100 lbs. X over 100 lbs. X Push/ Pull Max Force 0 to 20 lbs. X 21 to 39 lbs. X 40 to 59 lbs. X 60 to 100 lbs. X We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview: Client Services Manager Ops play a pivotal role in ensuring client satisfaction and retention. They develop strategies to effectively address issues, proactively service highly complex clients and lead a team comprising of leaders and various levels of Account Managers. Success in this role is driven by proficiency with technology, ability to quickly learn our HCM platform and products, and a deep commitment to providing outstanding customer service. This role requires a unique balance of leadership, technical expertise, process management, and soft skills to be effective. Client Service Manager Ops works with a peer team of Managers to appropriately prioritize client interactions and efforts on behalf of the client. This includes engaging directly with clients by directly addressing escalated calls and working to negotiate with the client and our internal partners for the betterment of the business. This position will focus on our Enterprise clients. Primary Responsibilities: The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Develop strategies and initiatives to enhance and maintain client satisfaction and retention., • Lead and manage a team of Account Managers providing coaching and guidance on client interactions, issue resolution, and the application of soft skills to minimize client risk., • Facilitate continuous learning opportunities to expand the knowledge base of your staff., • Offer proactive development opportunities aligned with corporate goals and values., • Create and maintain an effective and positive work environment that encourages open communication, learning, coaching and recognition in line with the organization’s values., • Monitor team workload, ensuring appropriate balance of volume, priority, and client/account manager alignment., • Manage the hiring and onboarding of new team members, emphasizing the establishment of strong trusted relationships from day one., • Generate creative solutions and innovative ideas to increase employee engagement and retention., • Collaborate with cross-functional partners to ensure that processes and tools are in place to best support clients and the client services team, including Technical Services, Finance, Tax, Sales, Support, Distribution, and Implementation., • Exhibit flexibility in day-to-day responsibilities, emphasizing agility in adapting to changing circumstances., • This job requires up to 25% travel for internal and/or client-facing meetings, • This role is a hybrid working model and consists of weekly in-office requirements Education and Experience: • Bachelor’s degree, • 2+ years of previous leadership experience in a customer service/customer relationship role, • Experience using reporting and metrics as a key part of the job (Monthly/Quarterly KPIs), • Experience with leading other leaders preferred, • Previous experience in HCM/Direct Payroll Industry, • Experience working with payroll, HCM, or HRIS software, • Excellent knowledge of MS Office, including MS Excel, • Strong interpersonal skills, • Physical requirements, • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $74,600 - $115,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws. Requirements:

Job Description Locally established Rochester, NY Durable Medical Equipment company offers quality service, quality equipment and great follow up care to its customers. We provide competitive wages and benefits in a supportive and friendly atmosphere. If you have experience in the following areas, you should Apply Today! • Insurance verification, • Prior Authorization, • Billing experience - Medicare, Medicaid, or Managed Care, • Medical Office, • Healthcare background, • CPAP and Oxygen experience Customer Service Representative Duties: • Welcome patients in person and over the phone, as well as maintain patient charts, process patient orders, create delivery tickets, and coordinate scheduling., • Work one on one with patients to educate them on uses and directions of prescribed medical equipment and supplies., • Work closely with doctors, nurses, and other referral sources to ensure excellent patient care., • Complete intake, insurance verification and determine charges and coverage for service/product requested., • Collect co-pays and input payment data., • Collect compliant medical documentation for insurance invoices., • Maintain work operations by following company policies and procedures. Requirements Position Qualifications: • High School diploma or equivalent (Required), • Excellent phone and customer service skills (Required), • Strong Communication skills (Required), • Two years of HME/DME experience and knowledge of medical terminology. (Preferred), • Previous data entry experience (Preferred) Benefits • Health Insurance, • Employee Recognition Program, • Family Friendly Atmosphere

Job Description Join the Jessica Guay Agency as an Allstate Insurance Customer Service Representative, where passion meets excellence in customer engagement. Located in the vibrant city of Rochester, New York, and offering a flexible hybrid work model, we provide the best of both in-office collaboration and remote work flexibility. We are devoted to ensuring our clients get the dedicated support they need and deserve. As a pivotal component of our customer service team, you will be the friendly voice clients turn to for assistance and guidance. Your role is critical in maintaining our reputation for exemplary customer satisfaction. You will gain the opportunity to interact with a diverse client base, developing lasting relationships, all while promoting a positive image of our agency. At Jessica Guay Agency, we encourage a work environment where effort is acknowledged, teamwork is celebrated, and personal growth is nurtured. Think positive; think growth with Guay Agency! Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Work from Home Flexible Schedule Hands on Training Tuition Reimbursement Mon-Fri Schedule Career Growth Opportunities Retirement Plan Licensing Assistance Available Weekly Team Building Meetings Work Equipment Provided Appreciation Lunches Home/Work Life Balance Family Atmosphere Collaborative Work Environment In office-business casual attire Paid Holidays Responsibilities Customer Interaction: Act as the primary point of contact for customer inquiries, providing timely and accurate information. Service Requests: Process policy changes, claims, billing inquiries, and service requests efficiently. Problem Solving: Utilize strong problem-solving skills to resolve customer issues and enhance satisfaction. Policy Management: Maintain up-to-date records and ensure compliance with all customer service regulations and company processes. Customer Retention: Utilize persuasion and negotiation skills to maintain customer relationships and ensure retention. Team Engagement: Collaborate with team members to maintain a supportive and dynamic work environment. Requirements Educational Background: High school diploma or equivalent; additional qualifications in customer service or related fields are a plus. Experience: Previous experience in a customer service role is preferred, particularly within the insurance industry. Communication Skills: Excellent verbal and written communication skills are essential for effective interaction with clients. Problem-Solving Skills: Ability to think critically and solve problems efficiently while being customer-centric. Organizational Skills: Strong organizational skills and the ability to multitask in a dynamic work environment. Tech Proficiency: Familiarity with CRM systems, Microsoft Office, and other digital communication tools. Flexibility: Adaptability to work in a hybrid setting combining both remote and in-office work in Rochester, NY. Customer Focus: A friendly and positive demeanor, with a dedication to providing outstanding service to clients.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview As the Account Manager, I play a pivotal role in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. By effectively utilizing available resources and prioritizing issues, the Account Manager I deliver outstanding customer service. The role involves meeting performance metrics through a combination of inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager assumes full responsibility for maintaining and enhancing client relationships. Location: Rochester, NY Compensation: $25.00/hour Reports To: Client Services Team Lead Schedule: In Office Monday - Friday, 9:00am - 6:00pm (EST) Primary Responsibilities • Issue Resolution – Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary., • Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions., • Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction., • Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed., • Continued Learning – Dedicated to personal and professional growth, stay current by completing educational courses and assigned training within designated timeframes. Expectations • Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up., • Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information., • Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders., • Guidance – Provide clients with guidance on HR and Payroll best practices, software change management, and alignment with Paylocity products. Education and Experience Required • Bachelor’s degree, • Proficiency in Microsoft Office suite, • Strong written communication skills for business correspondence., • Strong team player with attention to detail, • Self-starter with the ability to handle multiple projects at once., • Essential skills: Analytical thinking, problem-solving, time management, communication, and decision-making. Preferred • CPP, FPC, APA, and/or SHRM-CP certified, • Experience in customer service or previous client interfacing role, • Experience in payroll and/or call center environment Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay rate for this position is $25/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Requirements:

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