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Position Type: Regular START DATE: Jan 5, 2026 At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. As a Client Banking Services Professional, you are at the forefront of the client experience, delivering outstanding customer service to our Charles Schwab Bank clients calling for assistance. You will field 40-60 inbound calls every day, providing subject matter expertise on the following banking products and services: deposit accounts, online account management and bill pay, money movement, mobile banking, and debit cards. This is a phone-based role requiring the use of multiple computer applications and dual monitors. Required Qualifications • Minimum of 1 year of work experience, which may include volunteer experience, internships, or other roles in an office environment., • You will be working a set shift which may include weekend or evening hours. Please speak with your Talent Advisor for more information including shift differentials., • Ability to multi-task with demonstrated experience in using multiple computing applications simultaneously., • Ability to work in the office up to 75% - 100% of the time, as required. Preferred Qualifications * • Active listening skills along with the ability to engage in open-ended dialogue to gain a thorough understanding of the client’s financial needs., • Dedication to resolving a variety of complex client inquiries both through technology and by working closely with business partners within Schwab to identify efficient and effective methods to meet client goals., • Ability to establish rapport with clients over the phone to create long term relationships with Schwab., • Desire to be part of a supportive and collaborative team., • High attention to detail to adhere to extensive bank policies, procedures, and guidelines., • Drive to learn from a dedicated team manager focused on helping you reach clear performance objectives by providing leadership support and on-the-job learning. #campus At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our ___ approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive ___ that takes care of the whole you – both today and in the future: • 401(k) with company match and Employee stock purchase plan, • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions, • Paid parental leave and family building benefits, • Tuition reimbursement, • Health, dental, and vision insurance

What you will do as a Fintech Customer Support Representative:. Proven experience using customer service software, CRM systems, or providing customer support through virtual channels (email, chat, video calls). If you have worked in customer services and looking for flexible and varied work, conside

Job Description Location: Dallas-Fort Worth (DFW) Area, TX Job Type: Full-Time Experience: 5+ Years Position Summary: We are seeking a highly skilled and experienced Accounting Manager with at least five years of progressive accounting experience to lead our accounting team in the DFW area. This role requires a strong leader with exceptional interpersonal skills to manage daily operations, ensure the integrity of our financial data, and provide strategic financial support to senior management. Key Responsibilities: • Financial Leadership and Team Development: Supervise, mentor, and develop the accounting team, fostering a collaborative and high-performing environment. Conduct performance evaluations and provide ongoing coaching and feedback., • Cross-Functional Communication and Collaboration: Serve as a key liaison between the accounting department and other departments, translating complex financial information for non-financial stakeholders. Ensure financial insights are effectively integrated into broader business strategies., • Financial Reporting and Analysis: Manage the full accounting cycle, including month-end and year-end close processes. Prepare and present accurate and timely financial statements, reports, and budgets, in accordance with GAAP., • Process Improvement: Identify and implement process improvements and system upgrades to enhance the efficiency, accuracy, and control of accounting operations., • Compliance and Internal Controls: Ensure compliance with all financial regulations, reporting requirements, and internal controls. Coordinate annual audits with external auditors., • Bachelor's degree in Accounting, Finance, or a related field; CPA designation preferred., • 5+ years of progressive accounting experience, with at least 2 years in a management or supervisory role., • Demonstrated experience leading and developing an accounting team., • Excellent communication and interpersonal skills, with the ability to build trust and rapport with both team members and stakeholders., • Strong knowledge of GAAP and internal control principles., • Proficiency in modern accounting software and advanced skills in Microsoft Excel., • Strong analytical, problem-solving, and organizational skills.Company DescriptionClaros Solutions LLC is a business consultancy that provides medical practices with a comprehensive suite of practice management and strategic advisory services. Their team of seasoned experts has extensive experience in finance, medical billing, coding, and healthcare administration to help practices optimize their operations and financial health.Claros Solutions LLC is a business consultancy that provides medical practices with a comprehensive suite of practice management and strategic advisory services. Their team of seasoned experts has extensive experience in finance, medical billing, coding, and healthcare administration to help practices optimize their operations and financial health.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Dental insurance, • Free food & snacks, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job DescriptionBenefits: • Licensing paid by agency, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job DescriptionBenefits: • Licensing paid by agency, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off Our office currently has three team members, and we pride ourselves on creating a supportive environment where people can truly thrive. Perks include a flexible schedule, paid licensing, opportunities for advancement, and unique wellness benefits my husband, a chiropractor, visits the office once a month to offer adjustments to the team. Were looking for outgoing, friendly individuals with a growth mindset who want to build meaningful relationships and grow their careers. If youre excited about learning, helping people, and growing in a supportive and collaborative environment, this could be the perfect place for you. ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Yesenia Alvarez - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations., • Bilingual Spanish preferred.

Job DescriptionSalary: Technical Account Manager (on-site) - Plano, TX Welcome to Ziosk, where we empower restaurants to focus on what matters most: the guest experience! Have you ever used a tablet to pay at a restaurant? We pioneered the pay-at-the-table concept and were cooking up a plan to transform the restaurant industry. Our recipe for success has been adapting and growing to exceed the needs of our clients, such as Olive Garden, Texas Roadhouse, Chilis and more helping them create an experience that keeps guests coming back. Today we have a full menu of solutions, from hardware to software to cloud-based and AI driven products, all focused on helping them create the best guest experience possible to grow their bottom line. Our secret sauce? Our people! Every day, theyre cooking up bold solutions, making Ziosk the leading pay-at-the-table provider in the industry. Want a seat at our table? Ziosk is looking for a highly focused Technical Account Manager (TAM) to help nurture and grow our relationships with our customers. In this role, you will be the internal advocate for these customers. This role requires someone that is willing to get engaged in any technical part of the business to help Ziosk's customers. The TAM will be engaged in assisting customers to meet their business goals by leveraging Ziosk technologies. The preferred candidate should be technically inclined, with a good understanding of POS, network, and Information technologies. This role will be involved in any high profile concerns the customer may have, as well as day-to-day execution, making sure appropriate resources are engaged to drive to a resolution and success. The Main Course Responsibilities • Assist the Client Director in ensuring the success of this customer., • This is a liaison role providing the voice of the customer to Ziosk and the voice of Ziosk to the customer., • Establish and maintain relationships with Operations, Marketing, IT, and other teams of assigned customers with a predictable cadence of meetings and communication., • Incorporate understanding of involved technologies, network, and tools to act as the primary point of contact for issue escalations for assigned accounts., • Manage the UAT process to gain timely approval of content and feature/functionality changes to the Ziosk software stack., • This role requires regular hands-on work in a technical lab environment where changes are tested, validated and approved for release. This will also require in-restaurant testing and validation as part of the approval process from time to time., • Review daily, weekly, and monthly deployed products and features to ensure all are fully functioning., • Experience presenting to senior level executives., • Effective writing skills are required, in particular for issue management communications and product documentation., • Author training materials on behalf of, or with the customer for their internal training needs., • Author presentations and customer-facing discussions and presentations as required., • Be a customer advocate within Ziosk for the customer, highlighting specific issues and solutions to enhance the platform., • Monitor Key Performance Indicators with customers regarding platform capabilities and review routinely with the customer., • Regular review of customer environment health reports and support issues, be tenacious in identifying and resolving issues., • Manage customer communication for high severity issues., • Monitor high-profile issues providing status updates to create a frictionless customer experience., • Create and maintain customer status reports, to provide the customer with a view into the heath of the environment, challenges, and development needs., • Manage customer site inventory records, reporting health, and allocation of Ziosk equipment., • Provide customers with status updates on new product enhancements and requested features, create, or assist in the training and product documentation for the customer(s)., • Work with the appropriate teams as needed to prioritize customer development requests and initiatives including proper documentation of the scope and provide estimates for projects as needed., • Travel to customer sites as needed to support deployment, implementation, and training both in-restaurant and other as needed. Core Technical Responsibilities Own service delivery for customers: • Partner with the Client Directors to create/manage an execution calendar to efficiently manage changes/updates., • Content., • Survey., • Menu., • Tickets., • Change management., • Features/Bugs/Software updates., • Release management of software, content, etc., • Make bundles efficient., • Support escalations. What You Bring To The Table Qualifications • Experience implementing an ERP, HCM, POS, or other system-level infrastructure systems., • 7+ years working as an account manager, technical account manager, project manager or CSM., • Given that this liaison role is embedded within the client, the candidate must be a self-starter and able to consistently resolve issues successfully., • Experience with Atlassian suite (Jira, Confluence), NetSuite, Salesforce, Power BI is a plus., • Familiarity with computer science, networking, engineering, or service industry terminology., • Strong written and verbal communication skills and ability to hold audience-appropriate conversations, create effective presentations and document training materials or other customer support documents., • Experience creating and maintaining customer/executive level status reports., • Strong interpersonal relationship building skills., • On call may be required for customer/incident escalations., • Experience in the restaurant or hospitality industries is a plus and must be comfortable being hands-on in customer sites., • Ongoing travel is required, so as to meet the needs of the customers., • Bachelors degree and equivalent work experience. Ziosk is an Equal Opportunity employer offering competitive benefits and compensation. Candidates must be eligible to work in the U.S. and be able to commute to Plano, TX daily. Applicants must be authorized to work for any employer in the U.S. No agencies or third-party recruiters, please.

Job DescriptionAn independent insurance recruiter is a professional or agency specializing in matching candidates with insurance companies or agencies seeking talent. Unlike in-house recruiters who work for a specific company, independent recruiters operate on behalf of multiple clients and often have access to a broader range of opportunities in the insurance sector. They focus on finding candidates for roles such as insurance agents, underwriters, claims adjusters, brokers, and other insurance-related positions. Location: Plano TXTitle: Commercial Lines Account Manager | Small to Mid AcctsSalary: 75k-90kMust know: EPIC, TAM or AMS360 Key Responsibilities: • In-depth understanding of Property and Casualty commercial accounts., • Investigate and resolve client inquiries regarding policies and coverage., • Skilled in marketing and quoting new business and renewals, ensuring competitive coverage/cost ratios for clients., • Familiarity with various carrier underwriters and online rating tools., • Manage and organize information for account renewals. Qualifications: • 5-10 years of relevant experience in the insurance industry, specifically in servicing commercial accounts., • Current Property and Casualty license., • Designations | CIC, CRIS, CPCU, …, • Proficiency in Applied (TAM or EPIC) or AMS360 software is preferred., • Strong knowledge of the Insurance/Brokerage industry., • Technical expertise in the relevant product area or industry., • Capability to offer consultation and expert advice to management on risk management issues., • Proficient in Microsoft Office Suite (Word, Excel, Outlook)., • Excellent verbal and written communication skills. Benefits of Using an Independent Insurance Recruiter Streamlined Application Process • Because recruiters already have relationships with hiring managers, they can expedite the hiring process, helping you secure a role more quickly. Feel free to email me directly at

Job DescriptionCompany Description On-site 1 yr Contract Pay Rate: $6.3k/mo DOE Job Description • Lead and manage the month-end, quarter-end, and year-end closing processes, ensuring timely and accurate journal entries, account reconciliations, and financial reporting in compliance with GAAP., • Supervise the preparation, documentation, processing, and filing of accounting and financial information, while ensuring adherence to internal policies and regulatory requirements., • Oversee the general ledger management and financial statement preparation, ensuring accuracy, consistency, and completeness of financial records., • Act as the primary liaison for external and internal audits; ensure audit readiness and coordinate audit activities and documentation., • Manage responses to inquiries and audits from the IRS, State, and other tax authorities; lead the resolution of complex tax issues and filings., • Provide tax planning insights by researching and consulting on various corporate and operational tax matters., • Direct and supervise the accounting team, providing performance feedback, coaching, and development to ensure team efficiency and accuracy., • Serve as a financial advisor to the Finance Leader by identifying financial risks and opportunities, contributing to strategic decision-making, and supporting fiscal planning across the business unit., • Lead initiatives for continuous improvement in accounting and financial processes; recommend and implement process improvements, automation, and system upgrades to enhance efficiency and control., • Collaborate cross-functionally to align financial goals and operational objectives, and provide financial insight to support business strategies., • Assist with financial planning, budgeting, and forecasting activities; provide variance analysis and actionable insights to leadership., • Ensure internal controls are properly designed, implemented, and monitored to safeguard company assets and maintain compliance with all financial policies and procedures., • Foster a collaborative team environment by participating in cross-training and knowledge-sharing initiatives to enhance team capability and business continuity., • Contribute to the development of departmental policies, procedures, and strategic goals, aligning accounting operations with organizational objectives., • Oversee compliance with company accounting practices and ensure accurate application of industry best practices and standards., • Perform ad-hoc reporting as required to communicate with HQ, • Perform other job related duties as requiredQualifications, • A Bachelor’s degree in Accounting, Finance, or a related field is required., • ~8/9 years of experience in Accounting or related experience required, • Ability to collect and analyze data to report so that management may perform strategic analysis, • Excellent communication skills and ability to maintain confidentiality with sensitive information, • Strong knowledge of financial, cost, management accounting principles and internal controls, • Strong knowledge of US GAAP/ accounting theory, • Advanced skills in Microsoft Excel, Word and PowerPoint, • Work experience and Knowledge using SAP system Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Join Patterson & Associates Insurance Agency, an innovative insurance agency with a commitment to a hybrid work environment (work remote two days a week). Despite our flexible approach to work, our roots remain firmly planted in Richardson, Texas, where we actively engage with the local community and foster meaningful connections. What makes us unique? We combine the convenience of remote work with the presence of an energetic, dynamic office. As our newest Benefits Account Manager, you will play a crucial role in managing employer-sponsored benefit programs for our clients. You will be responsible for ensuring smooth operations and providing exceptional service to meet the needs of both our clients and their employees. If you are passionate about delivering high-quality service, dedicated to making a positive impact, and excited about joining a team that values both professional growth and community involvement, Patterson & Associates Insurance Agency is the place for you. Apply now and be a part of our dynamic team! Benefits Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Life Insurance Disability Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Work from Home Flexible Schedule Evenings Off Responsibilities Client Relationship Management: Build and maintain strong relationships with clients, ensuring their benefit needs are met. Benefit Plan Administration: Assist clients with benefit plan design, enrollment, and ongoing support. Account Management: Oversee and manage client accounts, ensuring accuracy and timely delivery of services. Consultative Support: Provide expert guidance to clients on benefit options, coverage, and utilization. Communication: Effectively communicate with clients and internal teams to ensure seamless operations and client satisfaction. Requirements Licensing: Active Life & Health Insurance License in Texas is preferred. Experience: Previous experience in benefits administration, customer service, or a related field is a plus. Communication Skills: Excellent verbal and written communication skills to effectively engage with clients and internal stakeholders. Client-Focused: Strong customer service orientation with a commitment to exceeding client expectations. Adaptability: Ability to work effectively in a hybrid remote setting, balancing autonomy with collaboration. Detail-Oriented: Strong attention to detail in managing benefit plans, resolving issues, and ensuring accuracy in client communications. Technology Proficiency: Proficient in using CRM software, Microsoft Office, and other tools to support client interactions and internal processes.

Job DescriptionBenefits: • License Reimbursement, • Simple IRA with employer match, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off Our growing team of four is known for its sophisti-chill vibea professional yet fun and supportive atmosphere where everyone is valued. Were diverse in gender, age, and cultural background, reflecting the community we serve. As an engaged agent with an open-door policy, Im committed to helping my team reach their full potential both in and out of the office. We believe in rewarding hard work with competitive perks, including life insurance reimbursement, retirement benefits, quarterly team-building events, and 3 weeks of PTO annually. Free catered lunches every Wednesday, opportunities for cash bonuses, and extra PTO make our workplace as enjoyable as it is rewarding. With my background in Corporate Finance (UT Austin honors gradHook Em!) and a lifelong connection to State Farm through my fathers 30-year career as an agent, Im passionate about offering my team the tools, training, and support they need to succeed. If youre looking for a workplace that prioritizes teamwork, growth, and taking care of both its team members and customers, wed love to hear from you! Responsibilities: • Establish customer relationships and follow up with customers, as needed., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.Requirements:, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal and listening, • People-oriented, • Detail oriented, • Proactive in problem solving, • Able to learn computer functions This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Description DSI Systems Inc., an authorized AT&T Distributor partner, has an immediate career opportunity for a skilled Call Center Manager for our Dallas-based retail sales channel support center. You will work directly with the International Call Center Director to build and oversee the daily operations of our growing, effective, impactful retail support center. To succeed in this role, you must have excellent customer service and communication skills. As the Call Center Manager, you will supervise daily operations and personnel, aiming for superb, confident, cordial, friendly, yet professional customer service, with maximum efficiency and cost-effectiveness. Additionally, you will ensure that technology is utilized to maximize the productivity of staff and ensure that they are well-effective and productive. You are an organized, reliable, and results-driven professional with a practical mind to solve problems on the spot, and the ability to see the “big picture” and make improvements. • This is an in-office position that will report to our Richardson, Texas, • International travel, 1-2 weeks per quarter, • Full-time, Monday – Friday 9am – 5pm Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential. Responsibilities • Manage the daily, weekly, monthly, and yearly agent scheduling, activities, objectives, and effective resource planning to maximize productivity, • Oversee, implement, and execute quality assurance (QA) programs and assessments, • Collect, analyze, and evaluate call center statistics (call waiting and handle times, resolution rates, accuracy, costs, and other service contact metrics); prepare performance reports by summarizing data and trends, • Monitor and improve support request handling and warm and cold transfer processes, • Meet call center financial objectives by working within available budgets, tracking expenses, estimating requirements; preparing an annual budget recommendation, scheduling expenditures; initiating corrective actions, • Maintain and improve call center operations by preparing and completing action plans; system audits and analyses; manage systems, process improvement, and quality assurance programs; evaluating and installing upgrades, • Effective at installing and maintaining equipment; developing preventive maintenance programs; calling for repairs, • Desire to become a subject matter expert on your client's business, • Manage and support onsite staff as well as remote employees as needed, • Minimum 5 years of proven experience as a call center manager or similar position, • Demonstrated competence in call center staff scheduling intricacies, • Proficient in call center equipment and software programs (call handling/routing software, CRMs, IVRs, etc.), • Knowledge of performance evaluation and customer service metrics, • Solid understanding of reporting and budgeting procedures, including experience in basic financial analysis (cost-effectiveness, cost-benefit, etc.), • Outstanding interpersonal, oral, and written communication skills, • Ability to translate information and feedback, develop insights, and work collaboratively alongside internal sales and support colleagues, as well as retail sales partner clients, • Excellent organizational and leadership skills and problem-solving abilities, along with a demonstrated positive attitude and patience, • Pertinent and related call center certifications are a plus, • International travel required, • Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period, • 401k Plan with employer matching, • Paid vacation, personal/sick days, and bereavement time, • Employee Profit Sharing Program, • 50% AT&T wireless discount, • Paid training, • Advancement opportunities, we prefer to promote from within!

Job DescriptionBenefits: • License reimbursement, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job DescriptionCompany Description Axxys Technologies, Inc. () is a provider of managed IT services, consulting and voice solutions for businesses across the Dallas Fort Worth Metroplex. For more than 25 years, Axxys has delivered the region’s best service and support for network design, security, monitoring, virtualization, unified communications, remote access, backup/disaster recovery solutions, as well as public/private or hybrid cloud. Axxys is a CompTIA accredited business and carries the CompTIA Security Trustmark and holds premiere or partner certifications with Microsoft, Watchguard, Cisco, Apple, HPE, and many more industry leading manufacturers. Job Description The Technical Account Manager (TAM) works closely with Axxys managed services clients and Axxys sales staff in a consulting and planning capacity. The TAM must integrate technical service objectives with the client organizations through communication, planning, consulting, and execution of technical services. Services delivered must include managed services objectives (MSO) as well as regular communications and standard technical services according to service agreements and client initiatives. The TAM will also coordinate efforts for providing excellent services among internal team members responsible for solutions sales, service operations, service delivery, and management reporting. The Technical Account Manager and Account Executive (AE) should work in a collaborative manner to provide the best possible service delivery and solutions delivery to clients. The AE or TAM may discover opportunities for clients, and should work diligently to ensure cooperation in delivering information to the client. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Establish and implement baseline communications expectations and objectives with clients. This includes but is not limited to frequency of business reviews and consultative planning sessions with key team members. This will also include working with Axxys management team in determining of higher level vCIO services are applied to client services agreement. Establish and implement schedule for managed services objectives and delivery of documents and communications of completed deliverables. MSOs include annual services such as budgeting and forecasting, quarterly or semi-annual deliverables such as security reviews, documentation updates, and monthly deliverables such as monthly health checkups. For complete listing of MSOs refer to internal documentation regarding objectives and best practices/standards, or consult with Vice President of Technical Operations. Complete monthly service ticket analysis regarding service requests and completed orders. This review should include a follow up communications to the managed client and Vice President of Technical Operations regarding any trends that impact the efficiency of the technology solutions utilized by the client as well as an analysis and identification of opportunities for improvement through project services or training of employees and partners. This analysis may result in the identification of opportunities for projects, services, and/or product sales that should be communicated to Axxys sales team. Work with Operations team to evaluate service requests and tickets submitted by clients, and evaluate time, expenses, and KPIs defined by management team. Conduct regular business reviews with a Vice President, Account Manager, and the client to review completed MSOs and discuss information technology strategies and plans. Provide annual service forecast for managed client to management team for the purposes of pipelining activities with management team. This is not a budgetary item but rather an overview of what is expected to occur with the client over the next annual cycle in relationship to the client’s business and technology goals. Ensure that system documentation, procedural documentation, and end-user documentation is up to date in order to improve and assist in services provided by technical services team. Managed Services Objectives are categorized as either strategical or tactical and may be delegated according to their category. Strategical tasks must be completed by the Technical Account Manager, whereas Tactical may be delegated to the team. If task is delegated, the TAM is still responsible for reviewing the material upon completion. Strategical Items include: IT Recovery Guide, Business IT Analysis, Business Reviews Tactical Items include: AD Review, Password Change Review, Security Review, Monthly Health Checkups, Restore and Virtualization Testing, Labeling and Documentation *This list is not intended to be a comprehensive list, please review complete Managed Services Objectives if necessary Act in the capacity of a virtual CIO (vCIO) for clients who have engaged Axxys Technologies for managed services that include this offering/service. This designation may include various client specific adjustments to deliverables to meet specific client needs. Provide mentoring and guidance to technical services team at Axxys and provide service delivery leadership relating to client solutions. Work with Vice President of Technical Operations by reporting technical service team knowledge and skillset requirements to meet client needs. Work with peer Technical Account Managers and Vice President of Technical Operations to build and maintain a set of best practice standards that are targeted for all clients. This includes striving to conform technology solutions to best practices that are standardized as much as possible across all managed clients. Regularly review client effective rates measuring efficient performance of technical services team versus client agreement to ensure mutually beneficial relationship between Axxys and the client. Provide project management duties following Axxys procedure for projects. This requires that the TAM not provide a major execution role of project tasks in same project that is being managed. The focus of project management activities should include Gantt chart and scoping of projects, management of resources/schedules/budgets for project, and change order management for project. Communications are critical during project management as well. Provide feedback to NOC services team to ensure that proper system management and alerting is being accomplished according to Axxys best practices and standards as described above. A core value of Axxys Technologies is the focus on personal growth and professional growth, as such the Technical Account Manager requires a constant and consistent growth of high level technical knowledge as well as strategical skills development. This may require the TAM to study materials less often associated with technical services such as business journals, solution whitepapers, and so forth as opposed to the traditional technical certifications and study material. Adhere to all standards and guidelines developed by the management team of Axxys technologies as well as the employee handbook. SUPERVISORY RESPONSIBILITIES The TAM is responsible for mentoring and providing guidelines/objectives for team members in relation to service delivery for managed clients. In addition, the TAM must ensure current and accurate documentation and presentations to the team regarding managed clients. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's degree (B. A.) from four-year college or university; or one to two year’s related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors. MATHEMATICAL SKILLS Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. CERTIFICATES, LICENSES, REGISTRATIONS Must hold one major industry certification from Microsoft, Cisco, ISC2, ISACA, or any other approved manufacturer. Qualifications Technical certification or degree preferred Additional Information Department: Service and Support Reports to: Vice President Information submitted will be kept confidential according to EEO guidelines.

Job Description Summary: We are seeking a highly motivated and detail-oriented First Line of Defense (Level 1 LOD) Risk Manager to lead and coordinate risk management efforts within our Accounting/Finance department. This position will serve as the first line of defense in identifying, assessing, mitigating, and monitoring financial, operational, and compliance risks in accordance with enterprise risk policies and regulatory requirements. The successful candidate will work closely with the entire accounting department to manage risks and enhance internal controls related to financial reporting, reconciliations, asset protection, and process integrity. The role will also serve as the liaison between Internal Audit, Risk, and Accounting/Finance. This is an on-site (non-remote) position based at our Plano, TX headquarters location. Essential Job Duties & Responsibilities (Include but are not limited to): • Risk Identification & Assessment, • Lead identification and documentation of financial and operational risks within the accounting/finance functions., • Perform and maintain RCSA risk assessments across key accounting cycles (e.g., general ledger, accounts payable, receivable, financial reporting, cash management)., • Assist the Accounting department with review, updates and documentation required for Model Risk Management (MRM) to ensure timely completion and compliance with MRM requirements., • Manage relationship between internal audit and accounting, ensuring completion of audit tasks and deadlines, requests and communication., • Ensure departmental adherence to internal policies, industry standards, and regulatory requirements (e.g., GAAP, COSO framework), and evaluate the effectiveness of internal controls., • Support internal documentation and testing of controls and remediation of deficiencies., • Conduct root cause analysis of control failures or incidents if they should arise, and manage updates to existing FDICIA controls for the accounting department as processes change., • Partner with Compliance and Audit teams during audits and risk reviews., • Propose and support implementation of risk mitigation strategies within the accounting department, • Assist management with development of key risk indicators (KRIs) and key performance indicators (KPI) metrics to support ongoing monitoring, and review accounting’s existing risk indicators periodically., • Prepare reports and risk dashboards for leadership and governance committees. This includes involvement in the compilation of monthly and quarterly risk metrics as well as ad-hoc reports for management., • Assist with internal documentation of processes and workflows, • Drive awareness of risk and control expectations across the accounting teams. Qualifications (Education, Experience, Computer Skills, Certifications, Etc.): • Bachelor’s degree in Accounting, Finance, Business, or related field., • 5+ years of experience in risk management, internal audit, or financial control roles., • Big 4 Accounting experience strongly desired, with GAAP knowledge focused on the banking/financial services., • Hands-on experience identifying, documenting, and implementing internal controls within the financial services industry., • Experience with CECL strongly desired., • Strong understanding of financial processes and internal controls frameworks (e.g., COSO, SOX)., • Experience with enterprise risk management (ERM) programs or frameworks., • Excellent analytical, problem-solving, and interpersonal skills., • Attention to detail and integrity in handling sensitive financial information., • Strong communication and report-writing skills., • Adaptability to evolving regulations and business environments., • Hands-on experience working in a full cycle accounting department with experience in managing risk, controls, and processes., • Strong GAAP experience combined with accounting operational experience (i.e., back office, transactional accounting, accounts payable, wires). Benefits options include: • Medical, dental and vision coverage, • 401K with company match, • 10 paid holidays, • Accrue up to 17 vacation/sick days per year in your first year on a pro rata basis, • Applicant may be eligible for annual discretionary bonus No relocation assistance provided. If you are looking to be a part of a winning team and meet the above requirements, we look forward to hearing from you. Beal Bank, Beal Bank USA, and their affiliates are Equal Opportunity Employers. Beal Bank, Beal Bank USA, and their affiliates do not discriminate against any candidate or employee on the basis of race, national origin, color, genetics, sex, marital status, sexual orientation, gender identity, age, disability, pregnancy, religion or religious affiliation, veteran or service member status, or any other characteristic protected by federal, state or local laws. All applicants have rights under federal employment laws. To view your rights and government notices on the Family Medical Leave Act (FMLA), the Equal Employment Opportunity (EEO) and the Employee Polygraph Projection Act (EPPA), please see the following Department of Labor links: FMLA EEO EPPA Notice to California Residents: Beal Bank, Beal Bank USA, Beal Service Corporation, Beal Nevada Service Corporation, CLMG Corp., and CSG Investments, Inc. may collect personal information about you as part of the job application or employment process. Please see the California Privacy Rights Act Policies at CPRA Policy, CPRA Policy | CLMG Corp, CPRA | CSG Investments CPRA Policy | for details.

Job DescriptionDescription: POSITION SUMMARY We are seeking an experienced and detail-oriented Sr. Accounting Manager to lead our accounting operations. This is a great opportunity to expand your accounting and leadership skills and play a key role in shaping our department. This key leadership role is responsible for the preparation of accurate and timely financial reports, maintenance of a robust system of accounting records, and the implementation of comprehensive controls and budgets to mitigate risk. The Sr. Accounting Manager ensures compliance with U.S. GAAP and supports strategic financial decision-making. This position reports directly to the VP of Accounting and Finance. WHY JOIN US This is a high-impact leadership opportunity with visibility across the organization. You'll play a critical role in shaping the financial integrity of the company, driving efficiency, and enabling growth through sound financial management. ESSENTIAL JOB FUNCTIONS • Oversee the daily operations of the corporate accounting department, ensuring the accurate and timely dissemination of financial reports, including internal/external financial statements, annual audits, and budgets., • Manage finance and accounting activities, including accounts payable, purchase orders, employee expense reports, and cash control., • Lead the annual budget preparation process by developing schedules and consolidating/analyzing financial data., • Review and analyze revenues, commissions, and expenses to ensure accurate monthly recording., • Perform monthly account reconciliations and support the month-end/year-end close process., • Assist in the preparation and analysis of financial statements; identify and explain budget variances., • Maintain and improve internal control documentation and monitoring practices., • Prepare and summarize monthly and quarterly financial statements, including balance sheets, income statements, and other key reports. BENEFITS • Health & welfare benefits (Health, Vision, Dental) eligible after 30 days, • Additional ancillary benefit plans, • Employee Assistance Program, • Paid Training / Expansive Learning Management System (LMS), • Paid Holidays, • Paid Sick Leave, • Paid Parental Leave, • Referral Program, • Flexible PTO plan, • 401K options & matching, • Opportunities that accompany a high growth organizationRequirements:, • Bachelor’s degree in Accounting, Finance, or a related field (CPA strongly preferred)., • 6+ years of progressive accounting and finance experience, with at least 4+ years of management experience, • Public accounting experience with a Big 4 firm is strongly preferred., • In-depth knowledge of U.S. GAAP and financial reporting standards., • Proficiency in accounting systems such as QuickBooks, or similar platforms., • Advanced Microsoft Excel skills and strong experience in financial analysis and modeling., • Demonstrated ability to lead and collaborate across departments in a fast-paced, growth-oriented environment., • Excellent organizational, analytical, and problem-solving skills., • Strong interpersonal and communication skills to effectively interact with all levels of the organization and external partners., • Experience managing general ledger functions and overseeing monthly/annual close processes.

Job Description Job Title: Accounting Manager Location: (on-site) Salary: $80,000 - $90,000 Position Summary We’re seeking an experienced Accounting Manager to oversee day-to-day financial operations and ensure accurate, timely reporting. While the core focus is accounting, this role also supports general office administration and HR needs as needed. Key Responsibilities · Manage all accounting functions, including general ledger, A/R, A/P, and month-end close. · Oversee payroll processing and ensure compliance with applicable laws and regulations. · Prepare and review financial statements, budgets, and forecasts. · Serve as the primary contact for our external accounting firm and coordinate annual tax filings and audits. · Maintain and improve internal controls, policies, and procedures. · Assist with office administration and light HR duties, such as onboarding paperwork and benefits coordination, as needed. · Support ownership with special projects as needed Qualifications · Bachelor’s degree in Accounting, Finance, or related field (CPA or CMA a plus). · 5+ years of progressive accounting experience, including at least 2 years in a supervisory or management role. · Strong knowledge of GAAP and payroll practices. · Proficiency with accounting software (e.g., QuickBooks, NetSuite, or similar) and advanced Excel skills. · Excellent organizational, communication, and problem-solving skills. · Ability to thrive in a dynamic environment and handle occasional non-accounting tasks. Benefits & Perks PTO, Retirement Plan, Competitive pay Company DescriptionWe’re a creative, hands-on team that values fresh ideas, flexibility, and people who take initiative. It’s a place where you’re trusted to do your best work without being micromanaged.We’re a creative, hands-on team that values fresh ideas, flexibility, and people who take initiative. It’s a place where you’re trusted to do your best work without being micromanaged.

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at Store #708593, located at: 410 W FM 544, Ste 101 Murphy, TX 75094 At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 – Online Application Find the role(s) that interest you on our Careers page: ___ Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 – Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 – In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at ___. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. • Ensure high levels of customer satisfaction through excellent sales service, • Assist customers in person and over the phone by determining needs and presenting appropriate products and services, • Build productive trust relationships with wholesale and retail customers, • Process sales transactions accurately and consistent with policies and procedures, • Follow and achieve sales goals on a monthly, quarterly, and yearly basis, • Maintain precise work order files and formulas, • Pull appropriate products from the sales floor or warehouse, • Tint and mix products, as needed, to customer specifications, • Stock shelves and set up displays, • Clean store equipment, • Load/unload delivery trucks, • Assist in making deliveries, as needed, • Maintain in-stock and presentable condition assigned areas, • Remain knowledgeable on products offered and discuss available options, • Comply with inventory control procedures, • Suggest ways to improve sales Minimum Requirements:, • Must be at least eighteen (18) years of age, • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future, • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion, • Have a valid, unrestricted Driver’s License, • Have at least a High School diploma or GED, • Have at least one (1) year experience working in a delivery, retail, or customer service position, • Have previous work experience selling paint and paint related products, • Have previous work experience operating tinting and mixing equipment, • Ability to read, write, comprehend, and communicate in more than one language, • Ability to read, write, comprehend, and communicate in Spanish #SHWSales

Who We Are At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created when We Care—about our residents, our partners, our communities, and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy, and creativity. Our Benefits: • Discretionary bonuses, • Medical and Dental Insurance 1st of the month following employment, • Health, Flexible Spending and Dependent Care Accounts, • Company paid life insurance, • 401K plan with employer matching, • Robust PTO to include, sick, floating holidays, vacation, and personal days, • 2 Volunteer Days per year, • Company paid short-term and long- term disability, parental leave. The Resident Account Manager’s role is to review, process and discuss accounts payables and receivables and provide community management team support in financial reviews and audits. What you'll be doing • Purchase orders (PO): Review status such as order dates and receive dates., • Invoices: Collect, review, and process for payment. Ensure invoice details match purchase order details. Post invoice batch(s) in Entrata on an ongoing basis., • Communicate with vendors and internal team members on PO/Invoice details and ensure accuracy and compliance with company policy., • Manage AP using Entrata accounting software and other programs as applicable, • Processing, to include reconciliation, of AP for vendors and other entities, • Auditing purchase orders, prices, terms of payment, and additional charges (change orders, fees, deductions), • Establishing and maintain current vendor relationships and using proper policy and procedures to add new vendors, • Post and review rental payments daily., • Review, audit, and post monthly scheduling billing., • Progressively monitor current resident delinquency at the community and carry out any necessary steps for delinquent accounts to include:, • Collection calls to residents/guarantors, • Email communication to residents/guarantors, • Door to door walks as necessary, • Processing evictions, • Attempt to collect or set-up payment plans for all past due residents within 30 days of their move-out., • Process any necessary account write-offs according to the policy., • Process move-in reviews via Entrata., • Confirming all scheduled charges on the lease document match those in the system, reviewing for signatures, and ensuring all necessary pre-move-in steps have been completed., • Assist with walking of units as necessary to ensure they are move-in ready., • Process FMO’s (financial move-outs)., • Review all charges on account to ensure that everything has been properly billed, review move-out inspection forms and add any necessary charges to residents accounts due at move-out for damages beyond normal wear and tear., • Maintain and update move-out damage/charge sheets., • Assist with walking of units as necessary to assist with move-out inspections., • Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, follows established procedures for collecting on delinquencies, and enforces the lease to maximize revenue., • Assists with the preparation of timely reporting and ongoing communication about the community’s performance; responds quickly and with urgency to address concerns, questions, and requests., • Assists with the development of the annual budget for assigned properties; oversees the attainment of budgeted goals by analyzing and monitoring financial and operational results. Who we're looking for • High School diploma or GED, • Associate’s/Bachelor’s Degree preferred, • Minimum of 1 year experience in an administrative, customer service, or accounts receivable/payable role, • Preference will be given to candidates with accounts receivable/payable experience., • Customer relations, • Strong communication skills, • Microsoft Office; Excel proficient, • Entrata, property management software is a plus., • Must have an active and valid driver’s license Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds and maintains infrastructure assets. #LI-BBcommunities

The Role We are seeking a resourceful, adaptable, and client-focused Marketing Account Manager who thrives in a fast-paced environment. The ideal candidate will be proactive, responsive, and detail-oriented — ensuring client needs are met while seamlessly managing multiple accounts. This role is perfect for someone who enjoys juggling multiple clients, balancing strategy and execution, and serving as the primary bridge between clients and our internal team. You’ll manage a portfolio of 15–20 SMB clients once fully ramped up (within 6–9 months), handling everything from strategy development to campaign oversight. Expect around 10–15 hours per month in direct client meetings (via Google Meet), with the rest of your time focused on internal coordination, campaign strategy, and execution support. Responsibilities ● Serve as the primary point of contact for assigned clients, building strong relationships and ensuring their marketing goals are achieved. ● Develop and execute customized marketing strategies, including social media, content, paid advertising, SEO, and more. ● Act as a liaison between clients and internal teams, ensuring clear communication and smooth campaign execution. ● Monitor and analyze campaign performance, translating data into actionable insights and recommendations. ● Stay informed on industry trends and emerging tools, suggesting innovative solutions to drive client growth. ● Ensure all deliverables meet expectations, deadlines, and quality standards. ● Maintain a high level of responsiveness, promptly addressing client inquiries and internal communications. Skills and Qualifications ● Must be based in the Dallas/Fort Worth area. ● Available for in-person meetings as needed and regular in-office collaboration. ● 3+ years of experience in marketing account management or digital marketing. ● Strong preference for agency experience (in-house considered if you’ve successfully managed multiple clients/projects simultaneously). ● Working knowledge of SEO, Google Ads, and Website Development. ● Familiarity with tools like WordPress, Asana, and Semrush is a plus (training available if needed). ● Excellent interpersonal skills with the ability to build and maintain strong client relationships. ● Strong time management and ability to handle multiple projects in a fast-paced environment. Why Join Us? ● Join a dynamic, passionate marketing team where your work has a direct impact. ● Manage a diverse portfolio of SMB clients, helping them grow and succeed. ● Competitive compensation and opportunities for professional growth. ● Generous benefits package, including health insurance, PTO, and Apple laptop. ● Flexible work setup, with the ability to collaborate both remotely and in person. ● Be part of a company where client success and team growth are at the center of everything.

Job DescriptionBenefits: • 401(k), • Competitive salary, • Health insurance, • Competitive Pay, • 401(k), • Health insurance, • Paid time offThis is a licensed position. Must have Texas General Lines Property & Casualty license. Our Customer Service professionals are responsible for delivering the highest standards of quality and care to our customers ensuring complete satisfaction with every interaction. Duties include answering customer questions, processing payments and policy changes and performing policy reviews along with identifying additional customer policy needs. So if youre eager to assist customers, find a solution that works best for each situation and be that helpful voice on the other end of the line then this job is for you! Job Requirements • Must have Texas General Lines Property & Casualty Insurance license., • 1+ years insurance customer service experience preferred., • Proficiency to multi-task, follow-through and follow-up., • Follow through and exceed current and prospective client expectations., • Strong communication skills, both oral and written, • Bilingual, fluent in both English and Spanish is beneficial., • Allstate experience and binding authority is beneficial.Job Responsibilities, • Perform daily policy service transactions., • Immediately answer all customer calls, emails and texts in a friendly and helpful manner., • Treat each customer contact as a cross and up-sell opportunity with other insurance and financial products., • Be outstanding at relationship building.

Job Description Universal Energy Solutions is seeking an enthusiastic and results-driven Customer Service Representative to join our team in Plano, TX. In this role, you will be instrumental in building and maintaining long-term relationships with our clients, ensuring they receive exceptional service and support for our sustainable energy solutions. Your primary focus will be to engage with existing and new B2B sales customers, addressing their needs, resolving concerns, and promoting the value of our services and sales. By fostering effective communication and understanding customer experiences, you will help drive customer loyalty and minimize attrition rates. Responsibilities • Proactively reach out to clients to assess satisfaction and gather feedback on our products and services., • Engaging B2B sales with current and new customers., • Handle inquiries and complaints effectively and professionally, ensuring swift resolution., • Develop personalized retention strategies to encourage client renewals and upgrades., • Coordinate with internal teams to relay client feedback and advocate for customer needs., • Analyze client data and retention metrics to identify trends and suggest improvements., • Participate in the development and execution of customer loyalty programs., • Proven experience in customer service, account management, or a similar retention-focused role, preferably in the energy sector, • Excellent communication and interpersonal skills, • Strong analytical skills with the ability to interpret data and client feedback, • Problem-solving attitude and a commitment to delivering exceptional customer experiences, • Ability to work independently as well as part of a team, • Rapid advancement opportunities, • Professional sales training curriculum, • Paid Training

Job DescriptionCompany Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: • We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm), • Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:, • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending, • Company paid life, accidental death insurance, and exclusive vendor discounts, • Mileage reimbursement is provided when traveling between properties or other work-related tasks, • Our Property Managers have the opportunity to earn performance-based bonuses!Job Description, • Our Property Managers get to work independently at multiple locations; spending time both inside and outside, • We assess customer storage needs and make suggestions, including selling packing and moving supplies, • Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent, • Auditing cash drawers and making bank deposits are part of the daily business, • Ability to transport lift/move items weighing up to 35 pounds, • Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors., • Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.Qualifications Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies. Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available) Additional Information More about Us! Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion. Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team! REFD0304

Job DescriptionOverview Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility. Job Description: Job Description Allied Universal® is hiring a Call Center Representative at our Service Assurance Center (SAC) in Richardson, TX. The Call Center Representative handles a high volume of both inbound and outbound calls. Allied Universal's Service Assurance Center (SAC) is a call center that operates 24 hours per day, 365 days per year, and is a critical component in ensuring on time, uninterrupted coverage of all post locations and accurate pay for officers. Service Assurance Center Specialists also assist with Post Watch, a real-time schedule monitoring system, by contacting posts to verify the guard's arrival or begin the escalation process of searching for a replacement guard. This position may require working on holidays if they fall on your regularly scheduled workdays. This is a full time, in office role that requires weekends. PAY: $17.00 per hour plus tiered retention/performance bonus eligibility SCHEDULES AVAILABLE FOR CALL CENTER REPRESENTATIVE (full time, 40 hours per week): • Evening Shift (2:30pm - 11:00 pm, with a 30 minute unpaid meal break) RESPONSIBILITIES: • Identify scheduled shifts where an employee has failed to log in/out and adjust schedules to reflect actual service hours of employees in real time, • Create attendance exception records based on changes to schedules where appropriate, • Monitor safety check calls and respond to emergency situations by contacting appropriate personnel and documenting with incident reports, • Notify account managers through calls and call notes on anything that needs to be corrected with their accounts, employees, or site schedules, • Handle local office calls during normal office hours and transfers calls to appropriate personnel, • High School diploma or equivalent, • Must have a minimum of 1 year of consecutive and verifiable work experience in the customer service field, • Basic proficiency with Excel, Outlook, and Microsoft Teams, • Possess excellent customer service phone etiquette skills, • Navigate a web-based system, while assisting callers, • Work in a team environment and work independently, • Medical, dental, vision, basic life, AD&D, and disability insurance, • Enrollment in our company's 401(k)plan, subject to eligibility requirements, • Eight paid holidays annually, five sick days, and four personal days, • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. #LI-DH1 Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1445503

Job DescriptionAbundant Solutions is looking for a Bilingual Customer Service Representative in the Garland, Tx area. Shift: 8am - 5pm Monday - FridayPay: $18+This could be a temp - hire opening. Duties and Responsibilities: • Must be bilingual in English and Spanish as you will receive incoming calls, and process customer telephone orders, verify correct items, quantities, prices, and availability., • Coordinate customer orders to ensure they are shipped promptly; effectively communicate priority orders., • Contact customers who have orders on a regularly scheduled basis., • Obtain information on new customers., • Troubleshoot and resolve customer issues with products or specific orders., • Receive and direct calls (other than customer service) to the appropriate personnel., • Assist Area Managers with fulfilling orders, special orders, or research necessary., • Track and address any back order issues, and all other manual reporting; audit as necessary (attention to detail)., • Establish and maintain professional communication with internal/external customers and vendors., • Collaboratively work with inter-departments and customers., • Notify the Manager of escalated issues such as mis-shipments, incorrect orders, etc., • Participate in continuous improvement and physical inventory activity., • Mastery of the company’s product catalog and technology; keep informed of all new company products to efficiently service all customers.

Job Description About Us: At Allstate Zee Agency, we are committed to protecting what matters most for our clients while providing top-tier customer service. We are growing and seeking a Bi-Lingual (Spanish/English) Licensed P&C Customer Service Representative who is motivated, detail-oriented, and passionate about helping clients while driving agency growth. Position Overview: As a Customer Service Representative, youll be the primary point of contact for policyholders, assisting with policy servicing, resolving inquiries, and supporting retention efforts. While primarily a service role, this position includes strong cross-sell and win-back sales opportunities, offering both stability and high earning potential. Compensation & Incentives: Base salary up to $40,000* Commissions up to $40,000+ annually from cross-sell and win-back opportunities Monthly and annual incentives totaling $10,000+ Paid training and clear pathways for growth Schedule & Work Environment: *Monday Friday, 9:00 AM 6:00 PM *First 6 months: In-office (Plano, TX) *After 6 months: Hybrid option available *After 12 months OR upon hitting production goals: 100% remote option Benefits: Paid Training Paid Time Off (after 1 year of service) Health & Dental Plans (in progress) Retirement Plans (in progress) Plenty of growth and advancement opportunities Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Work from Home Flexible Schedule Health Insurance Dental Insurance Vision Insurance Life Insurance Disability Insurance Parental Leave Hands on Training Tuition Reimbursement Mon-Fri Schedule Career Growth Opportunities Retirement Plan Responsibilities Responsibilities Include (but are not limited to): Responding to inbound customer calls in a friendly and professional manner Processing policy endorsements (adding/removing vehicles, drivers, etc.) Handling payments and billing inquiries Following up on cancellation audits Reaching out to clients regarding property inspection inquiries Coordinating with mortgage lenders for home policy endorsements Supporting policyholders with questions on availability, eligibility, coverage, policy changes, claims, and billing clarification Building and maintaining strong client relationships Creating cross-sell, referral, and retention opportunities Requirements What Were Looking For: The ideal candidate will bring both service excellence and a sales-driven mindset. We want someone who is: Bi-Lingual (Spanish/English) REQUIRED Licensed in Property & Casualty Insurance REQUIRED Experienced in servicing Auto, Home, Landlord, and Renters Insurance policies Professional, calm, and customer-focused with strong phone skills Aggressive sales mindset with the ability to cross-sell effectively Driven, focused, and able to multitask in a fast-paced environment Passionate about customer service and motivated to earn more while growing their career Why Join Us? This role offers the best of both worlds: a stable base salary and consistent service responsibilities, combined with the potential for high commissions and career growth. At Allstate Zee Agency, well give you the tools, training, and support to thrive and succeed.

Job Description Overview Company Overview: The Harvard Companies include entities working to serve the business community in the janitorial and protection services areas. Harvard Maintenance and Harvard Protection are two of the largest and fastest growing, privately owned providers of high quality janitorial and security services in the United States. We are an industry leader and are well known for our innovative thinking and entrepreneurial spirit. Our success over the last fifty years stems from Harvard's Inverted Pyramid®, which recognizes that our front-line employees are the most important people in our organization. The Inverted Pyramid® ensures that our employees feel valued, are given the tools to be successful, and are empowered to execute in their roles. People are also at the center of our Core Values. Our People First core value clearly states that “we are a family organization that promotes respect and embraces diversity”. Job Summary: Monday- Friday 7:00 am- 3:30 pm Compensation: $16/hr The Porter is responsible for maintaining the daily cleanliness, appearance, and overall upkeep of public and operational spaces within the building and responds to special Building Management requests and work orders. This role is key to ensuring a clean, safe, and welcoming environment for tenants, employees, and visitors. Responsibilities • Service all public and operational spaces throughout the building., • Maintain the plaza and parking garage areas as specified., • Ensure elevator cars are clean and presentable., • Preserve the lobby and first impression areas., • Uphold the exterior appearance of the building., • Maintain restroom cleanliness and hygiene., • Check and restock restroom supplies regularly., • Monitor and clean building grounds., • Oversee and maintain the cleanliness of the dock area., • Clean stairwells daily, dust mop stairwells weekly, and damp mop landings and treads monthly., • Assist with snow removal as needed., • Respond to special requests throughout the day., • Respond to work orders via cell phone/tablet Qualifications • Minimum of 1 year of experience as a Porter., • Strong communication skills., • Must speak English, • Capable of operating cell phone and/or radio, • Willingness to work assigned hours., • Ability to conduct face-to-face discussions with individuals or groups at all professional levels., • Comfortable working outdoors in varying weather conditions., • Physical ability to stand, walk, sit, stoop, or kneel as required.

Job DescriptionExternal Applicants: Please apply through Prosperity Bank's Career Center at . Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Position Overview: An enthusiastic individual who can provide excellent customer service for inbound calls regarding products, services and inquiries. Guides customers how to use our products and services and provides technical troubleshooting. Builds sustainable relationships through positive and open communications. Responsibilities: • Provide thorough, friendly, and effective customer service to all customers in a timely and accurate manner., • Resolve problems through active listening, empathy and clarifying the customer's needs; determining the cause of the problem, explaining the best solution, submitting correction or adjustment and following up to ensure resolution, when applicable., • Maintain comprehensive working knowledge of all systems, • Update customer information during and after each call, • Meet personal/customer service team call handling goals, • Notify immediate supervisors of all problems or unusual matters, • High school diploma or GED, • 1 year minimum experience preferred of strong customer service skills and active listening in Call Center and/or Banking, • Advanced computer skills and proficiency using multiple screens, • Ability to effectively read, write, and verbally communicate with customers and co-workers, • Maintain a professional attitude and appearance, • Ability to multi-task, prioritize, and manage time effectively (Availability to work a flexible schedule which includes all hours of Call Center operation including Saturdays and holidays) 40 hours

Job DescriptionCompany Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. Job Description • Take phone orders in a friendly and professional manner., • Prepare products., • Ability to enter orders using a computer keyboard or touch screen., • Operate all equipment., • Stock ingredients from delivery area to storage, work area, and walk-in cooler., • Clean equipment and facility daily. Qualifications *Provide excellent customer service at all times. *Take phone orders in a friendly and professional manner. *Arrive to work on time for all scheduled shifts *Pass a background check. *Available to work nights & weekends. Additional Information We offer flexible hours and willing to work with your school schedule. We will teach you how to make pizza in a fun environment and how to provide great customer service. We offer • Flexible scheduling, • Employee discounts, • Paid Training APPLY NOW!

Job DescriptionExternal Applicants: Please apply through Prosperity Bank's Career Center at . Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Position Overview: An enthusiastic individual who can provide excellent customer service for inbound calls regarding products, services and inquiries. Guides customers how to use our products and services and provides technical troubleshooting. Builds sustainable relationships through positive and open communications. Responsibilities: • Provide thorough, friendly, and effective customer service to all customers in a timely and accurate manner., • Resolve problems through active listening, empathy and clarifying the customer's needs; determining the cause of the problem, explaining the best solution, submitting correction or adjustment and following up to ensure resolution, when applicable., • Maintain comprehensive working knowledge of all systems, • Update customer information during and after each call, • Meet personal/customer service team call handling goals, • Notify immediate supervisors of all problems or unusual matters, • High school diploma or GED, • 1 year minimum experience preferred of strong customer service skills and active listening in Call Center and/or Banking, • Advanced computer skills and proficiency using multiple screens, • Ability to effectively read, write, and verbally communicate with customers and co-workers, • Maintain a professional attitude and appearance, • Ability to multi-task, prioritize, and manage time effectively

Job DescriptionDo you want to work with Tactical Gear, Firearms and help people for a living? You get to talk about gear and guns all day. AXL is a tactical gear design and manufacturing company for Military and Law Enforcement seeking a motivated customer support representative to join our team! The Customer support representative is responsible for communicating with customers to resolve product or service issues. A key requirement is to be a product expert in tactical gear. You will maintain detailed knowledge of our constantly evolving product line and initiatives and act as a champion for customers by serving as their central point of contact. This exciting and impactful role fuels improvement and innovation via ongoing feedback to other departments. CORE RESPONSIBILITIES • Provide phone and email support to all customers (individuals, dealers, agencies (federal, state, & municipal), police departments, and military units)., • Most commonly in the areas of:, • Answering or otherwise assisting customers with technical questions about AXL Products (Required deep knowledge of tactical gear), • Please do not apply for this position if you cannot tell the difference between Crye, Ferro, & Spiritus products, • Providing Customer Quotes and taking payments over the phone, • Help customers place orders both online and over the phone, provide updates, order changes, and inquiries, • Cataloging customer feedback, • Evaluating warranty and repair claims, • Setup and process returns and exchanges, • Dealing with claims for packages lost in shipping, • Identify problems and aid in solving to ensure best possible customer experience, • Report irregular trends to appropriate teams to be addressed, • Coordinate dealer, agency and unit orders with shipping and production teams, • Ship returns, exchanges and VIP orders, • Identify problems and aid in solving to ensure best possible customer experience, • Maintain a high-level of professionalism, even in challenging situations, • Develops training materials and policies to aid both new hires and current staff, • Any other activity required to meet the goals of the company PERFORMANCE INDICATORS • Customer service queue closed out by End of Day, • All requested customer quotes sent out by the End of Day CORE PROFICIENCIES • Deep knowledge of the assembly and use of Military/Law Enforcement cut & sewn load-bearing gear (MOLLE/PALs), helmets, ear-pro, body armor vests, plate carriers, chest rigs, and ammo pouches from major brands (Spiritus, Crye, Ferro, Eagle, LBT, etc)., • Experience with firearms and training simulations (simunitions, UTM, airsoft, milsim, etc., • Excellent spoken and written communication skills, with the ability to clearly and efficiently get your message across, • Excellent attention to detail, • Good multitasking, critical thinking skills, problem-solving, and customer-centric mindset, • Ability to work effectively and creatively under pressure and deadlines, • Interest or involvement in groups, brands, or hobbies that align with the AXL mission, • Basic knowledge with Microsoft Office and/or Google Apps, • Must be eligible to work in the U.S., • High School Diploma or GED, • Be coachable, punctual, positive, efficient, and goal-oriented PHYSICAL REQUIREMENTS • Must be able to sit for extended periods of time., • Must be able to stand for extended periods of time., • Must be able to look at a computer screen for extended periods of time., • Must be able to converse on the telephone for extended periods of time., • Ability to maintain a composed and professional demeanor within a flexible (and at times noisy) work environment., • Full Time availability: Mon-Fri 9am-5pm (Ability to work 40 Hours a week), • Reliable transportation, • Ability and willingness to lift up to 50lbs of weight. PREFERRED • 1 or more years in a customer experience or customer service role (call center or e-commerce customer service experience), • Familiar with FreshDesk, Netsuite, Shopify, and/or ShipStation, platforms, • Military Veteran and/or First Responder, • Speak and write in Spanish fluently COMPENSATION • $10 to $21 per hour (Done on Experience) BENEFITS AXL offers a comprehensive benefits package for all full-time employees working 30 hours/week or more. Benefits include Medical, Dental, Vision, Accrued Time Off (ATO after probationary period), Long term Disability Insurance, Short Term Disability Insurance, 401(k), Performance Bonuses, industry pro discounts, and others.

Job DescriptionCompany Description WHO IS GUIDEHEALTH? Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence. Our goal is to make great healthcare affordable, improve the health of patients, and restore the fulfillment of practicing medicine for providers. Driven by empathy and powered by AI and predictive analytics, Guidehealth leverages remotely-embedded Healthguides™ and a centralized Managed Service Organization to build stronger connections with patients and providers. Physician-led, Guidehealth empowers our partners to deliver high-quality healthcare focused on outcomes and value inside and outside the exam room for all patients. Job Description At Guidehealth, our mission is simple but powerful: to make great healthcare affordable for all. We’re a technology-forward company that believes in accountability, continuous learning, innovation, and ensuring every voice is heard—all while leading with empathy. We’re looking for Customer Service Guides who are tech-savvy, resilient, and passionate about helping others. This is more than customer service—you’ll be the trusted voice for our members and providers, guiding them through the complex world of healthcare with empathy, clarity, and confidence. WHAT YOU’LL BE DOING • Assuring the accurate and timely handling of client and member calls with total follow through, • Providing excellent customer service, • Answering client and provider questions including, but not limited to claims payment, status and coverage information, • Interpreting client health plan protocol, • Reviewing claims status and providing status to member., • Check tracer documentation, • Maintaining accurate and complete call documentation, • Maintaining high level of professionalism, • Returning incoming calls, • Other duties as assignedQualifications What You’ll Be Doing • Serving as the first point of contact for members and providers, handling 30–40 calls per day while also managing chats, texts, emails, video, and co-browsing, with an expected call resolution time of 6 to 8 minutes., • Navigating multiple systems and balancing several interactions at once, staying accountable for accurate, timely, and empathetic resolutions., • Solving questions about benefits, claims, eligibility, and providers, collaborating across teams when needed., • Educating customers on their plan and encouraging use of our digital tools—helping them learn how to navigate healthcare more confidently., • Safeguarding privacy at all times—strictly following HIPAA and confidentiality standards., • At least 2 years of experience in a healthcare contact center., • 3+ years of customer service experience overall., • Associate or Bachelor's degree or recent work toward a degree is preferred., • Prior experience working across multiple customer service channels such as calls, chat, text, and email., • Tech-savvy with the ability to learn and pivot quickly across multiple systems., • Strong communication, listening, and problem-solving skills. • Core business hours: Monday–Friday, 8:00 AM to 6:00 PM (Central Time)., • This is a full-time, 40-hour role, with shifts scheduled within these hours. This Is Not Your Typical Call Center Job As a Customer Service Guide, you’ll gain a deep understanding of our members, systems, and services—but this role is just the starting point. From here, you’ll have opportunities to grow into roles in Quality, Client Success, Claims, Utilization Management, Referrals, Intake, and Healthguide (Medical Assistant). At Guidehealth, every voice matters, growth is supported, and empathy isn’t just encouraged—it’s expected. Everyone is responsible to help teammates Thrive! We provide ongoing feedback regarding performance and encourage feedback sharing from all team members. Ready to join a company that’s innovative, mission-driven, and built for growth? Apply today and help us make great healthcare affordable for all. Additional Information The base pay range for this role is between $21.00 to $23.00 per hour, paid bi-weekly ALIVE with Purpose: How We Thrive at Guidehealth At Guidehealth, our values come to life in everything we do. • We are Driven by Accountability — grounded in transparency, reliability, and integrity as we navigate challenges and opportunities alike., • Always Growing, Always Learning — staying curious and continuously improving inspires us to shape a better future for healthcare., • With Collaborative Innovation, we solve problems creatively, making every experience better for our employees and the patients we serve., • At Guidehealth, Every Voice Matters — we believe our collective strength is rooted in the unique perspectives of each team member., • And through Empathy in Action, we build stronger connections with those who count on us. All full-time employees of Guidehealth who work 30 hours per week or more are eligible for our comprehensive benefits package. While you are hard at work advancing value-based healthcare, we are here to ensure YOU have the care you and your family need and the opportunities for growth and development. Our commitments to you include: • Work from Home: Guidehealth is a fully remote company, providing you the flexibility to spend less time commuting and more time focusing on your professional goals and personal needs., • Keep Health a Priority: We offer comprehensive Medical, Dental, and Vision plans to keep you covered., • Plan for the Future: Our 401(k) plan includes a 3% employer match to your 6% contribution., • Have Peace of Mind: We provide Life and Disability insurance for those "just in case" moments. Additionally, we offer voluntary Life options to keep you and your loved ones protected., • Feel Supported When You Need It Most: Our Employee Assistance Program (EAP) is here to help you through tough times., • Take Time for Yourself: We offer paid time off plans helping you achieve work-life balance and meet your personal goals., • Support Your New Family: Welcoming a new family member takes time and commitment. Guidehealth offers paid parental leave to give you the time you need. The listed compensation range listed is paid bi-weekly per our standard payroll practices. Final base pay decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications. OUR COMMITMENT TO EQUAL OPPORTUNITY EMPLOYMENT Diversity, inclusion, and belonging are at the core of Guidehealth’s values. We are an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation and identity, national origin, citizenship, religion, marital status, familial status, physical, sensory, or medical disability, Family and Medical Leave, military or veteran status, pregnancy, childbirth or other related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is fully dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment. OUR COMITTMENT TO PROTECTION OF PATIENT AND COMPANY DATA This position is responsible for following all Security policies and procedures in order to protect all PHI and PII under Guidehealth’s custodianship as well as Guidehealth Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager. REMOTE WORK TECHNICAL REQUIREMENTS Guidehealth is a fully remote company. We provide new employees with the necessary equipment to function in their role at no charge to the employee. Employees provide their own internet connection, capable of conducting video calls on camera and connecting to various internal and external systems. The required internet speed is a minimum of 100 mbps download, 10 mbps upload. Please run a speed test here to confirm your internet connection meets these requirements.

Job Description The Opportunity: We're delighted you've chosen LCR to assist you in finding your ideal professional match. We'll assist you in reaching, stretching, and realizing your full potential. Increase your chances of success by creating your own personalized professional path. Earn More with Market-Leading Compensation. And work in an environment that treats you like family and gives back to the community. A universe of possibilities awaits you. Let's get this party started! LCR is looking for a Call Center Team Lead. Your focus will be to manage a team of 10-15 customer service representatives. The ideal candidate will be able to create and cultivate a culture that creates energy, excitement, and a winning team spirit! Perks of the Job: • $20-21/hr., • Fully Remote, • 8 Hour Shift, • Ability to build a successful career and grow with us, • Computer equipment provided Apply today if you are good at: • Analyze, assemble, and display call center data and statistics, as well as monitor reporting and database information accuracy, • Plan, prioritize, and distribute workflow activities to ensure the department runs smoothly., • Coach representatives through challenging calls or difficulties, and address issues that the representative cannot handle. Support team member post training, • Motivate, coach, and counsel reps while tracking success metrics and key performance indicators (KPIs)., • Solutions for managing daily high-volume incoming calls as well as client emails and task answers to satisfy business SLAs., • Conduct one-on-one meetings and performance evaluations on a monthly basis., • Manage the department's call systems and campaigns. Change and enhancement suggestions should be sent to IT., • High School Degree (required), • Experience leading a team of at least ten people, • Strong knowledge of call center metrics and experience teaching teams to meet KPI objectives., • Must have excellent customer service skills as well as the capacity to coach to client requirements., • Time management abilities (required), • Microsoft Office, SharePoint, Windows OS, and CRM expertise are required. About Lehman Consulting & Recruiting LCR is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Job DescriptionBenefits: • License reimbursement, • Simple IRA with employer match, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off Our growing team of four is known for its sophisti-chill vibea professional yet fun and supportive atmosphere where everyone is valued. Were diverse in gender, age, and cultural background, reflecting the community we serve. As an engaged agent with an open-door policy, Im committed to helping my team reach their full potential both in and out of the office. We believe in rewarding hard work with competitive perks, including life insurance reimbursement, retirement benefits, quarterly team-building events, and 3 weeks of PTO annually. Free catered lunches every Wednesday, opportunities for cash bonuses, and extra PTO make our workplace as enjoyable as it is rewarding. ROLE DESCRIPTION: As a Customer Service Manager - State Farm Agent Team Member with Chelsea Terry - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Oversee the customer service team and daily operations., • Develop and implement agency policies and procedures., • Handle escalated customer complaints and issues., • Train and mentor customer service representatives.QUALIFICATIONS:, • Prior State Farm experience preferred., • Property/Casualty and Life/Health licenses (must be willing to obtain, current licensees preferred)., • Leadership and organizational skills., • Communication and problem-solving abilities.

Job DescriptionAXL is a tactical gear design and manufacturing company for Military and Law Enforcement seeking a motivated customer support representative to join our team. The Customer support representative is responsible for communicating with customers to resolve any product or service issues. A key requirement is to be a product expert in tactical gear. You will maintain detailed knowledge of our constantly evolving product line and initiatives and act as a champion for customers by serving as their central point of contact. This exciting and impactful role fuels improvement and innovation via ongoing feedback to other departments. CORE RESPONSIBILITIES • Provide phone and email support to all customers (individuals, dealers, agencies (federal, state, & municipal), police departments, and military units)., • Most commonly in the areas of:, • Answering or otherwise assisting customers with technical questions about AXL Products (Required deep knowledge of tactical gear), • Please do not apply for this position if you cannot tell the difference between Crye, Ferro, & Spiritus products, • Providing Customer Quotes and taking payments over the phone, • Help customers place orders both online and over the phone, provide updates, order changes, and inquiries, • Cataloging customer feedback, • Evaluating warranty and repair claims, • Setup and process returns and exchanges, • Dealing with claims for packages lost in shipping, • Identify problems and aid in solving to ensure best possible customer experience, • Report irregular trends to appropriate teams to be addressed, • Coordinate dealer, agency and unit orders with shipping and production teams, • Ship returns, exchanges and VIP orders, • Identify problems and aid in solving to ensure best possible customer experience, • Maintain a high-level of professionalism, even in challenging situations, • Develops training materials and policies to aid both new hires and current staff, • Any other activity required to meet the goals of the company PERFORMANCE INDICATORS • Customer service queue closed out by End of Day, • All requested customer quotes sent out by the End of Day CORE PROFICIENCIES • Deep knowledge of the assembly and use of Military/Law Enforcement cut & sewn load-bearing gear (MOLLE/PALs), helmets, ear-pro, body armor vests, plate carriers, chest rigs, and ammo pouches from major brands (Spiritus, Crye, Ferro, Eagle, LBT, etc)., • Experience with firearms and training simulations (simunitions, UTM, airsoft, milsim, etc., • Excellent spoken and written communication skills, with the ability to clearly and efficiently get your message across, • Excellent attention to detail, • Good multitasking, critical thinking skills, problem-solving, and customer-centric mindset, • Ability to work effectively and creatively under pressure and deadlines, • Interest or involvement in groups, brands, or hobbies that align with the AXL mission, • Basic knowledge with Microsoft Office and/or Google Apps, • Must be eligible to work in the U.S., • High School Diploma or GED, • Be coachable, punctual, positive, efficient, and goal-oriented PHYSICAL REQUIREMENTS • Must be able to sit for extended periods of time., • Must be able to stand for extended periods of time., • Must be able to look at a computer screen for extended periods of time., • Must be able to converse on the telephone for extended periods of time., • Ability to maintain a composed and professional demeanor within a flexible (and at times noisy) work environment., • Full Time availability: Mon-Fri 9am-5pm (Ability to work 40 Hours a week), • Availability around all major holidays mandatory with likely overtime, • Reliable transportation, • Ability and willingness to lift up to 50lbs of weight. PREFERRED • 1 or more years in a customer experience or customer service role (call center or e-commerce customer service experience), • Familiar with FreshDesk, Netsuite, Shopify, and/or ShipStation, platforms, • Military Veteran and/or First Responder, • Speak and write in Spanish fluently COMPENSATION • $10 to $17 per hour (Done on Experience) BENEFITS AXL offers a comprehensive benefits package for all full-time employees working 30 hours/week or more. Benefits include Medical, Dental, Vision, Accrued Time Off (ATO after probationary period), Long term Disability Insurance, Short Term Disability Insurance, 401(k), Performance Bonuses, industry pro discounts, and others.

Job Description Join Natural Waterscapes – Where Water, Outdoors, and Growth Come Together Are you an energetic sales professional who enjoys helping people find solutions? Do you thrive in a role that combines customer service, technical sales, and the outdoors? Natural Waterscapes is looking for a Sales – Customer Service Representative to help our customers improve and enjoy their lakes and ponds. This is an exciting opportunity to join a growing, award-winning company where your sales skills are rewarded, your expertise is valued, and your career can flourish. 💰 Compensation * Competitive hourly pay PLUS uncapped commissions * Our top performers earn over $25,000 annually in commissions * Growth opportunities as our company expands nationally Key Responsibilities * Build and maintain strong customer relationships by delivering outstanding service and technical support * Manage and update customer information in CRM (NetSuite, Salesforce, or similar) * Respond to inbound leads via phone, email, and online platforms, providing accurate product recommendations * Offer technical sales support by identifying customer needs and recommending the best solutions * Recognize new business opportunities and proactively expand the customer base * Provide troubleshooting guidance and answer product questions * Work with internal teams to ensure smooth and timely order fulfillment * Track results, meet sales goals, and continuously improve performance Qualifications * Previous experience in sales and customer service (phone or online sales a plus) * Strong communicator with the ability to explain technical concepts clearly and confidently * Self-motivated, enthusiastic, and sales-focused with a positive, professional demeanor * Passion for the outdoors, water management, or environmental solutions is highly desirable * Experience with CRM systems (NetSuite, Salesforce, or equivalent) * Ability to work independently and as part of a collaborative team * Comfortable leveraging social media, Google Ads, or digital marketing for sales outreach * Strong organizational skills and attention to detail Why Join Natural Waterscapes? Natural Waterscapes is a leading supplier of pond and lake management products in the U.S. with locations in South Williamsport, PA and Richardson, TX. In 2024, we were honored as the Small Business of the Year by the Williamsport-Lycoming Chamber of Commerce. We provide high-quality products such as pond treatments, dyes, clarifiers, aerators, fountains, liners, and biological solutions—all backed by exceptional service. Our team culture is supportive, energetic, and growth-driven. We work hard, celebrate successes, and enjoy a healthy work-life balance. Employee Benefits * 11 paid holidays annually * Paid time off (PTO) * Health Reimbursement Account (HRA) * Retirement plan with company match * Professional development and training opportunities * Collaborative, team-focused work environment with room to grow 👉 If you’re motivated, love helping customers, and want to grow with a fast-moving company in the water management industry, we’d love to hear from you! Apply today and turn your passion for sales and the outdoors into a rewarding career with Natural Waterscapes. Powered by JazzHR cHa5CWS6iz

Job DescriptionDescription: Job Title: Customer Service Associate – Help Power the Foodservice Industry Reports to: Assistant Store Manager / Store Sales Manager Classification: Hourly / Non-Exempt Are you a relationship-builder who thrives in a fast-paced, customer-focused environment? At Ace Mart Restaurant Supply, our Customer Service & Sales Associates are trusted partners to chefs, restaurateurs, and foodservice pros. Your positive attitude, attention to detail, and ability to guide customers toward the right products make a real impact on their success—and ours. This is more than a retail job. It's a people-first, solution-oriented role at the front lines of the foodservice industry. What We Offer: • Work-Life Balance: Enjoy Sundays off to rest and recharge., • Employee Discounts: Save on a wide range of professional kitchen equipment and supplies., • Learning & Growth: Gain product knowledge and industry insight through hands-on training and mentorship., • Paid Time Off: Take the time you need with vacation and sick leave., • Comprehensive Benefits: Medical, dental, vision, and life insurance after 60 days., • Deliver a standout customer experience by greeting every customer with energy, positivity, and a service-first mindset—whether in person, by phone, or via email., • Build lasting customer relationships by engaging in genuine conversations, earning trust, and becoming a go-to resource for restaurant and foodservice professionals., • Guide purchasing decisions by listening carefully, identifying customer needs, and recommending the right equipment and supplies to support their success., • Drive in-store sales by confidently promoting featured items, offering cross-sell suggestions, and ensuring customers leave with solutions—not just products., • Follow up with intention by checking in with customers post-purchase and using follow-through to turn one-time buyers into repeat business., • Support seamless service by offering carry-out assistance, coordinating deliveries, and stepping in to solve problems with professionalism and urgency., • Maintain a clean and organized store that invites customers to browse, with well-stocked shelves, clear displays, and a polished presentation., • A People-First Mindset: Friendly, helpful, and customer-focused in every interaction., • Sales Savvy: Confident recommending and selling products that fit customer needs., • Strong Communication: Clear, professional communication in person, by phone, and through email., • Time Management: Able to multitask, prioritize, and stay organized during peak store hours., • Physical Stamina: Stand and walk for extended periods, lift up to 50 lbs. regularly, and use computers/registers comfortably.

Job Description Lonestar Managing General Agency, our employees are our biggest asset! It is our mission to attract and retain intelligent, motivated, ethical employees who strive for excellence and growth, and to keep those employees happy and engaged. We provide the tools and the support our employees need to grow both professionally and personally. We encourage self-improvement and celebrate success by rewarding ideas and results. We realize the strength of teamwork and its ability to join individuals together and push and pull each other, with a synergy that can only be found in groups of good people sharing ideas. Join in on the excitement and become part of our thriving organization! We are a growing regional personal auto insurance carrier and we have an immediate opening for an Underwriting Assistant / Customer Service Representative. No experience? No problem! We are seeking individuals with prior customer service experience and we will train you. DUTIES & RESPONSIBILITIES: • To provide a high level of customer service, delivering timely responses to agents on quotes, endorsements and renewals., • We will provide training in all systems and programs that the company utilizes., • Actively develop a knowledge of coverage, exposures, rating plans and state requirements., • Participate in the design of department workflow and procedures., • Enter new business policies, endorsements and renewals., • Timely respond to all phone and written requests from agency force or policyholders., • Develop and maintain processes and reports, assimilate information as required to support the underwriting process., • Work on special projects as assigned. QUALIFICATIONS REQUIRED: • Prior Personal Auto Underwriting experience, a plus, but not required., • Prior customer service experience., • Solid written and oral communication skills., • High school degree or its equivalency., • P&C agent license a plus., • Competitive Salaries, • Flexible Work Schedules, • Commitment to your Training & Development, • Medical and Dental and Vision Reimbursement, • Telemedicine Benefit, • 401k with a generous company match, • Paid Time Off and Paid Holidays, • Tuition Reimbursement, • Wellness Program, • Fun company sponsored events, • And so much more! Job Posted by ApplicantPro

Job DescriptionCompany Description Since opening our first self-storage facility in 1972, Public Storage has grown to become the largest owner and operator of self-storage facilities in the world. With thousands of locations across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, we're also one of the largest landlords. We've been recognized as A Great Place to Work by the Great Place to Work Institute. And, our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion. We're a member of the S&P 500 and FT Global 500. Our common and preferred stocks trade on the New York Stock Exchange. Public Storage is the nation’s leading self-storage provider, recognized for its iconic orange doors and commitment to delivering simple, reliable solutions to millions of customers across the country. We are expanding our creative team to enhance our consistent and engaging visual brand presence. Job Description We have an opportunity to hire for a client service-oriented Client Success Specialist, Public Storage Advantage® (Third Party Property Management). This non-exempt, full-time (40 hours per week, eligible for over-time) position is based in-office as part of our expanding Corporate HQs in Plano TX. You are the right person for the job if you are resourceful, committed to providing outstanding service, demonstrate active listening skills, and be highly effective at addressing Owners' inquiries regarding company services and property performance. Most of all, you represent the company well by delivering stellar service and enjoy providing resolution in a positive manner. Responsibilities: * Provide our 3rd-party Property Owners with the highest levels of service and professionalism ensuring complete satisfaction and support in property operations. * Act as a liaison between Owners and Company Management, facilitating clear and effective communication. * Provide Owners with business status updates, work-order details, and sales forecasts via inbound or outbound calls, ensuring our Owners are well-informed about their properties. * Pre-review / review monthly financials for each Owners' portfolio, preparing to address areas of concern or requests for explanation. Research and resolve inquiries and requests for information, ensuring transparency and accuracy. * Facilitate one-on-one feedback sessions on business performance (including financials and operating results) and participate in team meetings to share insights and help drive improvements. * Participate, support and/or coordinate Customer Service, Revenue Management and Marketing, and other internal department projects related to our Third Party Management business, contributing to the overall success of the team and our Owners. Qualifications * Exhibit strong critical thinking, problem-solving and active listening skills * Adept at independently analyzing situations and delivering thoughtful responses while serving as a liaison between multiple parties * Ability to review and summarize a Profit & Loss statement and Balance sheet, understanding concepts of Operating Expenses, Revenue and Net Income, Actual and Budget Variance, GL Details and Rent Roll * Be highly organized, capable of reviewing contracts, tracking work orders and following general operating procedures * Ability to resolve multifaceted issues that may require extensive research and complex decision-making skills * Proven capability to build rapport and develop professional relationships, such as with Owners * Experience in mentoring and training clients and peers, fostering professional growth and development * Excellent verbal and written communication skills * Proven track record showing a strong commitment to client services * Ability to be resourceful and proactive, adaptability in a fast pace environment * Requires 5+ years of business-to-business customer service, client support and/or account management experience * College courses or degree preferred * Proficiency with Microsoft applications such as Word, Excel, and Power Point Additional Information Workplace • One of our values pillars is to work as OneTeam and we believe that there is no replacement for in-person collaboration but understand the value of some flexibility. Public Storage teammates are expected to work in the office five days each week with the option to take up to three flexible remote days per month., • Our office is based in Plano, east of I75 near E. Park Blvd, just North of Historic Downtown Plano. Public Storage is an equal opportunity employer and embraces diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified candidates are encouraged to apply. Sponsorship for Work Authorization is not available for this posting. Candidates must be authorized to work in the U.S. without requiring sponsorship now or in the future.

Job DescriptionInsurance Customer Service Representative Kristie Barrett Allstate Agency Full Time We are looking for a licensed and motivated Insurance Customer Service Representative to join our Allstate agency team! If youre someone who enjoys helping others, thrives in a fast-paced environment, and is looking for a long-term career with growth potential, we want to hear from you. Hourly Base Pay + Commission + Bonuses | Average Total Compensation: $35K$60K+ annually Benefits Base salary + uncapped commission Paid training Health, Dental, and Vision insurance Paid time off (PTO) and paid holidays Growth opportunities within the agency Responsibilities Provide excellent customer service to maintain strong client relationships Handle policy changes, billing inquiries, and customer account updates Process Evidence of Insurance and policy documents Assist with cross-selling opportunities and referrals for additional products Meet individual and agency performance goals Identify opportunities for financial services and refer to appropriate team members Requirements Active Property & Casualty license (required) Minimum 1 year of customer service experience Prior insurance experience required Strong communication and problem-solving skills Coachable, dependable, and results-driven Positive and professional attitude If youre ready to grow your career with a supportive and high-performing team, apply today!

Job DescriptionExternal Applicants: Please apply through Prosperity Bank's Career Center at . Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Position Overview: An enthusiastic individual who can provide excellent customer service for inbound calls regarding products, services and inquiries. Guides customers how to use our products and services and provides technical troubleshooting. Builds sustainable relationships through positive and open communications. Responsibilities: • Provide thorough, friendly, and effective customer service to all customers in a timely and accurate manner., • Resolve problems through active listening, empathy and clarifying the customer's needs; determining the cause of the problem, explaining the best solution, submitting correction or adjustment and following up to ensure resolution, when applicable., • Maintain comprehensive working knowledge of all systems, • Update customer information during and after each call, • Meet personal/customer service team call handling goals, • Notify immediate supervisors of all problems or unusual matters, • High school diploma or GED, • 1 year minimum experience preferred of strong customer service skills and active listening in Call Center and/or Banking, • Advanced computer skills and proficiency using multiple screens, • Ability to effectively read, write, and verbally communicate with customers and co-workers, • Maintain a professional attitude and appearance, • Ability to multi-task, prioritize, and manage time effectively (Availability to work a flexible schedule which includes all hours of Call Center operation including Saturdays and holidays) 40 hours

Job Description We are seeking a motivated and detail-oriented Customer Service Representative (CSR) to join our Property & Casualty (P&C) Insurance Agency. The CSR will be responsible for providing outstanding customer support, assisting clients with policy inquiries, processing changes, and ensuring a seamless customer experience. The ideal candidate is a strong communicator with experience in insurance services, policy administration, and claims assistance. This is 100% in office position based out in Plano, TX from 9:00 am to 6:00 pm You will get the Personality Assessment Link from IdeaTraits. Must take care of that Prior Allstate or any other Insurance Custome Service or P&C CSR Experience Preferred Bilingual Preferred Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Flexible Schedule Life Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Evenings Off Work from Home Responsibilities Provide exceptional customer service via phone, email, and in-person interactions. Assist clients with policy inquiries, including coverage details, billing questions, and policy changes. Process policy endorsements, renewals, cancellations, and reinstatements in compliance with company policies and regulations. Support customers in filing claims, ensuring proper documentation and coordination with adjusters. Maintain and update client records in the agency management system (AMS). Educate clients on available insurance products and identify opportunities for cross-selling or upselling additional coverage. Handle customer complaints professionally and escalate issues when necessary. Work closely with insurance agents and underwriters to ensure timely and accurate policy processing. Stay updated on state insurance regulations, underwriting guidelines, and industry trends. Requirements Property & Casualty (P&C) Insurance License must required Previous experience in insurance, customer service, or related field preferred. Strong knowledge of insurance policies, coverages, and endorsements. Excellent communication, problem-solving, and multitasking skills. Strong attention to detail and ability to handle confidential information with discretion. Ability to work both independently and as part of a team.

Job DescriptionAustin Hardware & Supply, Inc. seeks an experienced technical Customer Service Rep to join our team in Rowlett, TX. We take great pride in solving our customer's problems and require a technical mind to work through those problems. We have 11,000 parts we distribute throughout the country with 11 locations. You must have good written communication skills using Microsoft Office products, especially Excel spreadsheets. Verbal communication should include empathy for our customers. Do you consider yourself someone who enjoys helping others, has a sense of urgency to get things done and off your plate, and has a high degree of paying attention to the details and conforming to policy, rules, and regulations? You might be perfect for this role.Qualifications • Degree preferred, not required, • Without a degree, a minimum of 2 years of consecutive customer service over-the-phone experience, • Good tenure

Call Center / Remote] - Anywhere in U. Up to $42K per year / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Transamerica, you will: Handle incoming customer inquiries via phone, email, and chat; Provide accurate and timely responses to customer questions and concerns; Tro

Up to $26 per hour - As a Customer Experience Rep at Solace, you will: Learn the Solace systems, tools, and technology; Use the resources we supply to provide world-class CS to our clients and advocates; Help us to gather and track feedback in order to work toward the constant improvement of our cus

Competitive Pay / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transportation providers, and other customers via phone and

Competitive Pay - As a Customer Support Rep you'll: Help customers with technical and non-technical inquiries across multiple channels (Email and Live Chat); Engage in meaningful conversations with customers and problem-solve when things don't go quite right; Ensure customer satisfaction by meeting

Customer Service / Remote] - Anywhere in U.Up to $70K per year / Health, dental & vision / 401k / PTO - As a Customer Support Rep at GreenSpark, you will: Educate customers on our products and services; Troubleshoot and resolve customer issues; Maintain accurate and detailed records of customer inte