SouthEnd Psychiatry is a growing mental health practice dedicated to providing compassionate, accessible, and patient-centered care. We are seeking a Customer Support Agent to join our team. This role is the first point of contact for patients and prospective clients, ensuring a smooth and supportive experience from the moment they reach out. Key Responsibilities • Respond to patient inquiries via phone, email, and chat in a timely and professional manner., • Assist with scheduling appointments, verifying insurance, and updating patient records., • Provide information about services, treatment options, and policies., • Escalate complex concerns to clinical or administrative staff when necessary., • Maintain confidentiality in compliance with HIPAA and organizational policies., • Track and document all interactions accurately in the system., • Contribute to a positive and supportive patient experience. Qualifications • High school diploma or equivalent required; associate’s degree preferred., • 1–2 years of experience in customer service, call center, or healthcare support., • Strong written and verbal communication skills., • Empathy, patience, and professionalism when engaging with patients., • Ability to multitask, prioritize, and work independently in a remote setting., • Familiarity with healthcare or mental health services preferred., • Proficiency with scheduling systems, EMRs, or CRM tools a plus. What We Offer • Competitive hourly pay or salary, • Remote-friendly work environment, • Health, dental, and vision benefits (for eligible employees), • Paid time off and holidays, • Training and career development opportunities, • The opportunity to make a meaningful impact on patient care
NHLA Executive Assistant Role – Ideal for a Law Graduate or Law Student Near Completion NHLA is a forward-thinking organization committed to supporting small landlords and homeowners in managing and protecting their property interests. We are currently seeking a detail-oriented, long-term Executive Assistant to work closely with our leadership team—including the President, CEO, and Owner. This position is ideal for a recent law graduate or a law student nearing completion who is looking to build a meaningful, impactful career in real estate, housing, and property law. In this role, you will be trusted with high-level administrative responsibilities, including managing executive calendars, preparing legal and business reports, coordinating travel, and assisting in strategic decision-making. Your legal background will be especially valuable in supporting document review, compliance tracking, and communication with stakeholders and public agencies. Additional responsibilities include: Drafting and reviewing internal communications and legal correspondence Supporting light accounting and recordkeeping tasks Managing confidential files and maintaining organizational systems Creating presentations, reports, and summaries for internal and external use Acting as a liaison between NHLA leadership and a diverse clientele—bilingual fluency in Spanish is strongly preferred We are looking for a candidate with: A strong foundation in legal research, writing, and administrative procedure Proficiency in Microsoft Office and Adobe Suite Excellent judgment, communication skills, and a professional demeanor A proactive, problem-solving mindset and the ability to work independently Interest in housing law, landlord-tenant issues, and small property ownership At NHLA, we don’t just hire support—we invest in potential. We are committed to your continued professional growth, offering mentorship, exposure to real-world housing issues, and the opportunity to contribute meaningfully to property reform and advocacy. Whether you’re preparing for the bar or exploring a career beyond the traditional firm path, this role provides the structure, experience, and leadership access to support your next steps. Join us and help shape the future of property ownership—while building yours. If you made it this far... Trust, it'll be much cooler working here than ai makes it sound above, I'm from the Bronx too.
Job Title: Medical Assistant / Front Desk Location: RH Medical Urgent Care Employment Type: Full-Time / Part-Time Job Summary: We are seeking a reliable, compassionate, and detail-oriented Medical Assistant/Front Desk Representative to join our team at RH Medical Urgent Care. The ideal candidate will provide both clinical and administrative support, ensuring efficient patient flow, quality care, and excellent customer service. This dual role involves assisting providers with patient care as well as managing front desk operations. Key Responsibilities: Clinical Duties: • Prepare exam rooms, equipment, and supplies for patient visits., • Record and update patient medical histories, vital signs, and other pertinent information., • Assist providers with examinations, procedures, and treatments., • Administer medications, injections, and perform basic lab tests (as permitted by law and training)., • Collect and prepare specimens for laboratory analysis., • Greet patients and visitors with professionalism and compassion., • Register patients, verify insurance, and collect co-pays or payments., • Schedule and confirm patient appointments., • Answer and route phone calls in a timely and courteous manner., • Maintain patient records in the EMR system with accuracy and confidentiality., • Support billing and coding processes as needed., • Handle patient inquiries and resolve concerns, escalating when necessary. Qualifications: • High School Diploma or GED required; Medical Assistant certification preferred (CMA, RMA, or equivalent)., • Previous experience in urgent care, medical office, or healthcare setting strongly preferred., • Knowledge of medical terminology, EMR systems, and insurance verification., • Strong organizational, multitasking, and problem-solving skills., • Excellent communication and interpersonal abilities., • Ability to work in a fast-paced, team-oriented environment. Working Conditions: • Fast-paced urgent care environment., • Evening, weekend, or holiday shifts may be required., • Frequent interaction with patients, providers, and clinical staff. Benefits (if applicable): • Competitive pay based on experience., • Health, dental, and vision insurance., • Paid time off and holidays., • Opportunities for professional development and growth.