Customer service representative jobs in Utica, New YorkCreate job alerts

Job DescriptionWhy Palmer Food Services? We offer competitive wages and a generous benefit package that contributes a significant amount to your total compensation and your personal well-being. Additionally, there are opportunities to distinguish yourself and move up in our established company through excellent performance and by contributing to our company mission, vision, and values. We value each member of our diverse and talented team - because at Palmer Food Services, our associates are our unfair advantage. What We Value: • Honesty & Integrity, • Service & Excellence, • Collaboration & Teamwork, • Family & Community, • Dependability & Loyalty, • Executes the Account Management Program including food sales planning, controls and sales reports consisting of:, • Weekly business development plan and updates for District Sales Manager, • Account list (core, target and prospect, grouped by “opportunity”), • Producing, maintaining and using an account management binder with new and existing account profile sheets and updating same. The account management binder should contain sales presentation materials, samples, customer records, forms etc., • Food Service Direct Sales Professional has the authority to manage their accounts in a fashion consistent with established company policies, ethics, and pricing., • Takes responsibility for developing a complete understanding of each of our product lines including various applications and benefits. Conveys this knowledge to customers with a high degree of skill and proficiency., • Works through proper company channels to complete all quotes and orders. Takes responsibility for learning company procedures concerning pricing, purchasing, credit and delivery. Understands his/her limits of authority and seeks approval where necessary., • Works with the District Sales Manager to plan weekly activity so that the “core” accounts are maintained properly; the agreed “target” accounts are fully penetrated using a broad-line category management approach; and an ongoing “prospect” list is built up. Stays in regular contact with the key people in these accounts. Initiates and makes cold calls on a planned basis to enhance exposure to new situations and opportunities. Keeps management informed of all competitive activity., • Makes customer calls as required. Also performs “Ride-withs” utilizing management, and or suppliers who may serve in a training capacity or assist in selling key accounts., • Budgeting and measuring results, prepares unit and dollar forecast upon request with assumptions on activities to achieve forecasts., • Attends all sales meetings, sales forums and trade shows as requested. Participates fully in all company promotions and contests., • Responsible for all Accounts Receivable collections in their assigned area and schedules biweekly meetings with Credit Department to review status per account., • Assists and cooperates with Customer Service personnel as workload requires or is requested., • Overnight travel is required about 5% of the time for trainings, food service trade shows, etc., • 3+ years outside sales experience, preferably in a food sales organization or a business-to-business sales organization., • High school diploma or GED, with some college experience preferred, but not required., • Food service street sales or culinary experience is required., • Clean driving record and a valid Driver license, • To be eligible for the auto reimbursement payments the vehicle used for work must be insured for a minimum of $500,000 single limit liability; and current vehicle registration must be maintained., • Answers objections by removing emotional concerns., • Closes business by building personal trust and loyalty., • Provides service by empathizing with customer concerns., • Makes strong and effective one on one sales presentations., • Maximizes results by systematically managing an account plan. The physical demands described below are representative of those that must be met by a District Sales Representative to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Must be able to stand, walk, stoop, bend, kneel, sit, drive., • Must be able to use hands to handle, feel, finger; reach with hands and arms, see, talk and hear., • Must be able to regularly lift and carry up to 50 lbs; periodically lift and carry 80-100 lbs. must be able to walk up and down the stairs carrying products with weights described above., • Possess normal vision with or without correction and able to distinguish colors, • Possess fluent speech in English, writing and communication skills necessary to effectively carry out job functions, • Must be able to read and comprehend work related materials, numerical data and diagrams., • Medical, Dental and Vision Insurance, • Paid Benefit Time (PTO, Holiday and Sick), • 401k Retirement Plan with Employer Matching, • Eligibility for Annual Profit-Sharing Bonus, • 15% Employee Discount on Retail Grocery Items (Includes Fresh Meat & Seafood), • Associate Discounts on Warehouse Food Products, • Employee Appreciation Events, • And much more

Job DescriptionDescription: Job Title: Outside Sales Representative Herkimer County to Otsego County Area Starting at $52,000 - dependent on experience Job Description: Ferraro Foods of NYN, Casa Imports, is seeking a motivated and results-driven Outside Sales Representative to join our dynamic sales team. The ideal candidate will be responsible for generating new business opportunities, building relationships with clients, and achieving sales targets in a designated territory of Herkimer County to Otsego Conty. Key Responsibilities: • Identify and pursue new sales leads through networking, cold calling, and referrals, • Develop and maintain strong relationships with existing clients to ensure customer satisfaction and retention, • Conduct market research to identify potential clients and understand industry trends, • Negotiate contracts and close sales to meet or exceed sales targets, • Collaborate with internal teams to ensure seamless service delivery and client support, • Maintain accurate records of sales activities and client interactions, • Provide knowledge of products We offer a competitive salary, commission structure, and benefits package. If you are passionate about sales and eager to contribute to our team's success, we encourage you to apply. Requirements: Skills and Qualifications : • Proven experience in outside sales or a similar role, • BA or BS in marketing or related disciplines and/or five years of job related experience., • Strong communication and interpersonal skills, • Excellent negotiation and closing abilities, • Self-motivated with a results-oriented approach, • Ability to work independently and manage time effectively, • Familiarity with CRM software and sales tracking tools, • Able to lift up to 50 pounds., • Valid driver's license and willingness to travel within the assigned territory

Job DescriptionDescription: Job Title: Outside Sales Representative Utica and Surrounding Area Starting at $52,000 - dependent on experience Job Description: Ferraro Foods of NYN, Casa Imports, is seeking a motivated and results-driven Outside Sales Representative to join our dynamic sales team. The ideal candidate will be responsible for generating new business opportunities, building relationships with clients, and achieving sales targets in a designated territory of Utica and Surrounding Area. Key Responsibilities: • Identify and pursue new sales leads through networking, cold calling, and referrals, • Develop and maintain strong relationships with existing clients to ensure customer satisfaction and retention, • Conduct market research to identify potential clients and understand industry trends, • Negotiate contracts and close sales to meet or exceed sales targets, • Collaborate with internal teams to ensure seamless service delivery and client support, • Maintain accurate records of sales activities and client interactions, • Provide knowledge of products We offer a competitive salary, commission structure, and benefits package. If you are passionate about sales and eager to contribute to our team's success, we encourage you to apply. Requirements: Skills and Qualifications : • Proven experience in outside sales or a similar role, • BA or BS in marketing or related disciplines and/or five years of job related experience., • Strong communication and interpersonal skills, • Excellent negotiation and closing abilities, • Self-motivated with a results-oriented approach, • Ability to work independently and manage time effectively, • Familiarity with CRM software and sales tracking tools, • Able to lift up to 50 pounds., • Valid driver's license and willingness to travel within the assigned territory

Job DescriptionDescription: The Licensed Psychologist at Kelberman is part of a therapeutic team and is primarily responsible for identifying and diagnosing developmental and behavioral issues in children, adolescents, and adults. The Licensed Psychologist assesses various domains of an individual’s functioning, utilizing various assessment tools, and analyzes evaluation outcomes to aid in gaining diagnostic clarity and inform treatment planning for individuals. The Licensed Psychologist may also engage in the development and implementation of treatment plans through the provision of behaviorally based therapeutic modalities, as well as provide supervision for Master’s level clinicians and undergraduate/graduate students in training, as well as engage in research related activities. ESSENTIAL RESPONSIBILITIES: Activities include but are not limited to the following: • Select, administer, score, and interpret psychological and neuropsychological assessment measures (e.g., intelligence, social-communication skills, personality, behavior, educational achievement, vocational interests, and adaptive functioning)., • Complete detailed documentation and evaluation reports, per appropriate agency and regulatory standards that summarize the assessment process and key findings, as well as provide recommendations to assist in treatment planning and service eligibility requirements for individuals., • Summarize assessment findings and recommendations directly with patients and families., • Provide individual or group therapy if agreed upon by the provider, Clinic Director, and Chief Clinical Officer, to include development of treatment plan and goals per agency and regulatory standards., • Provide long-term follow-up care for patients and families as appropriate., • Provide clinical supervision and training to Master’s level clinicians (e.g., LMSW), • Provide clinical supervision and training to undergraduate, graduate, and/or medical students, as well as pre- and post-doctoral interns., • Develop and implement trainings for agency staff, student interns, and community partners when appropriate., • Participate in a multi-disciplinary team as appropriate and necessary for programmatic needs., • Collaborate with the clinical team regarding referral review, scheduling of patients, review and revision of programmatic policies and procedures as requested and appropriate., • Participate in 1:1 meetings with the Clinic Director, regularly clinical operations meetings, and departmental meetings as scheduled., • Initiate, participate in, and disseminate research projects that align with best-practice and ethical standards, in agreement with the Chief Clinical Officer., • Maintain positive communication between supervisors and employees., • Ensure compliance with all pertinent government and Agency regulations and operating standards., • Maintain professional boundaries and confidentiality., • Exercise tact, discretion and judgment in working with a variety of people, • Displays flexibility and openness in daily work and encourages others to stay open to change and improvement., • Demonstrates and promotes respect toward coworkers and adapts behaviors to work effectively with varying people and situations., • Must possess the ability to make independent decisions when circumstances are warranted., • Job related tasks may involve possible exposure to blood, body fluids, tissue or spills or splashes from these substances. May have exposure to unpredictable individuals and situations when working at Kelberman sites., • OSHA exposure category l., • The employee frequently is required to stand, walk and sit. Must be able remain in a stationary position for extended periods of time., • Must be able to bend, twist, reach., • Must have the ability to lift up to 50 pounds., • Doctoral Degree in Psychology plus NYS licensure, • 1 – 3 years of related experience., • Basic Computer Skills (Windows, Outlook, Adobe Acrobat, Word and Excel)., • This position has regular and substantial unsupervised or unrestricted physical contact with individuals receiving services and is required by law to be fingerprinted for a criminal history record check under OPWDD (Office for People with Developmental Disabilities) or OMH (Office of Mental Health)., • Must possess the ability to make independent decisions when circumstances are warranted., • Must have a valid NY State Driver’s License. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job Description Job Title: Inside Sales Representative Company: REMET EWP (Calwax, Southwest Wax) Location: Utica, NY Job Type: Full-time About Us: REMET EWP, including Calwax and Southwest Wax, is a leading provider of waxes and related materials for the candle, coatings, packaging, poultry, dental, and investment casting industries. We take pride in our technical expertise, high-quality products, and customer-focused service. Job Summary: We are seeking a results-driven Inside Sales Representative to join our growing team. This role is responsible for managing customer relationships, generating new business, and ensuring a high level of customer satisfaction. The ideal candidate is a strong communicator with a passion for sales and a customer-first mindset. Key Responsibilities: * Achieve or exceed sales goals and profitability targets. * Develop new business by promoting products to target industries (e.g., candle, coatings, packaging, poultry, dental). * Respond promptly to customer inquiries, generate quotes, and process orders. * Work with Territory Managers and Product Managers to provide technical recommendations and application support. * Maintain accurate customer and sales records in ERP and CRM systems. * Identify upselling and cross-selling opportunities within existing accounts. * Support marketing initiatives and provide insights on market trends and customer feedback. * Follow company procedures (ISO 9001, safety, quality policies) and ensure compliance. * Provide accurate documentation for shipments, pricing, and invoicing. * Collaborate across departments to ensure smooth order fulfillment and customer satisfaction. Qualifications: * Associate degree required; Bachelor’s in Business, Marketing, or Communications preferred. * Minimum 2 years of inside sales or telemarketing experience. * Excellent communication, organizational, and interpersonal skills. * Proficiency in Microsoft Office (Excel, Word, Outlook); experience with ERP systems preferred. * Spanish fluency highly desirable. * Technical experience in wax, foundry, or investment casting industries is a plus. Physical & Mental Requirements: * Ability to sit for extended periods and perform data entry (6+ hours/day). * Able to lift up to 40 lbs occasionally. * Must be detail-oriented and able to perform basic math and read/write in English. * Able to manage multiple priorities and adapt to a dynamic work environment. What We Offer: * Competitive salary + performance-based incentives * Comprehensive benefits package (health, dental, vision, 401k, etc.) * Opportunities for growth and professional development * Supportive, team-oriented work culture

Job DescriptionDescription: Are you passionate about finding and winning new customers Do you thrive off of ""the hunt"" for finding new business, closing deals and sustaining these relationships even after the sale? If this sounds like a perfect fit for you, our NAPA sales team would love to hear from you! We are seeking self-motivated Customer Sales Representative to achieve success in a pay for performance (we offer a base pay plus commission), business to business, outside sales role through growing our current customers and creating new customers by promoting our entire line of products and services. This is the right opportunity for you if you: • Have a passion for 'the hunt' and winning customers., • Enjoy building and sustaining customer relationships., • Enjoy promoting an entire line of products because you truly believe in the products., • Drive growth of company-owned NAPA Auto Parts stores, customer base, sales, and profits, • Promote the entire line of NAPA products and programs to Wholesale Customers, • Work with local Store Manager to develop plans to increase sales and proactively initiate, contact, manage and develop leads on a local basis., • Identify specific needs of customers and align solutions with NAPA's offerings., • Work with manufacturer's representatives to improve program offerings and grow customer knowledge of product., • Engage customers and keep them connected through all of NAPA's eSales programs., • Perform educational seminars, clinics and presentations on NAPA product lines and services., • Base Salary plus commission, • Vehicle & Cell phone allowance, • Health benefits and 401K, • Independently Owned with a Corporate feel, • Prior experience in Outside Sales, • 2+ years of experience in a customer focused role and the ability to perform in a quota-driven environment., • Understand and demonstrate basic selling skills such as preparing for the sales call, managing the customer meeting, handling customer resistance, closing the sale and account maintenance., • Capability to present information in group meetings, • Valid driver license with no more than 2 moving violations in the last 4 years required.

Job DescriptionLapmaster International, a leading company in the semiconductor industry where innovation meets precision. We are seeking a service engineer who will be specializing in backgrinding equipment for semiconductor manufacturing, providing technical support, installation, and maintenance for the highly specialized equipment used to thin wafers. We’re seeking a dedicated Service Engineer to become a vital part of our team, to support a customer based in Marcy, New York. If you enjoy solving complex technical challenges and delivering exceptional service, this role offers an exciting opportunity to work with cutting-edge technology in a collaborative environment. Role Overview As a Service Engineer, you will be the frontline technical expert providing maintenance, troubleshooting, and support for sophisticated semiconductor equipment at client sites. Your work will ensure optimal performance and uptime, directly impacting production quality and efficiency. Mechanical, electrical, and software troubleshooting skills are required along with a willingness to travel for training, possibly for several weeks at a time during the onboarding. Possible occasional travel for other customers once established. Responsibilities • Perform on-site installation, calibration, maintenance, and repair of semiconductor manufacturing equipment., • Troubleshoot and resolve technical issues quickly and effectively to minimize downtime., • Collaborate with engineering and client teams to provide timely solutions and technical guidance., • Responds to customer inquiries and phone calls., • Manage special projects as required, • Document service activities, report on equipment status, and recommend improvements., • Travel to client locations, delivering outstanding service and support., • Coordinates activities with peers, supervisor(s), and customers to minimize equipment downtime and interruptions.Requirements, • Associates degree or technical certification in mechanical, electronics, engineering, or other applicable fields of study; bachelor’s degree in engineering or technology preferred., • Strong mechanical and electrical troubleshooting skills., • Experience working with semiconductor equipment or similarly complex machinery is highly desirable. Backgrinding equipment experience preferred., • Ability to work independently in a field service environment with excellent problem-solving skills., • Effective communication skills and a customer-focused approach., • Willingness to travel as needed., • Competitive salary and benefits package., • Hands-on experience with state-of-the-art semiconductor technologies., • Supportive team culture that values continuous learning and growth, • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future., • Equal Employment Opportunity Employer (EEO) Company Description: Lapmaster International, LLC is a leading international precision machine tool builder headquartered in Chicago’s Northwest suburbs near O’Hare Airport. Our diverse team works with a broad variety of industries and technologies. Our technical expertise includes Motion Control, Robotics, Automation, Machine Design, and Application Engineering. Our customers include small, mid-sized and Fortune 100 companies in a variety of industries including Automotive, Aerospace, Semiconductor, Electronics, Bearings, Optics/Electro-optics, Pumps, Valves, Compressors, and Medical Devices. Our business model is to utilize leading technologies and exceptional engineering talent coupled with outstanding customer service to solve manufacturing and precision machining problems. Since 1948, industry has relied on Lapmaster to solve the most challenging precision surfacing problems. With over 60 years of experience, Lapmaster has a proven history of successfully developing cost effective processing solutions for virtually any application requiring precision sizing, flatness, parallelism, roundness, straightness, or surface finish. Lapmaster serves the Fine Grinding, Advanced Materials, Precision Optics, Bore Honing and Finishing, Lapping/Polishing and Metallographic markets through an expanding network of sales and services offices located throughout the world. Sales and technical service is available either through local Lapmaster Sales Representative or through our main Sales and Technical Services Centers located in Mount Prospect, IL, Plymouth, UK, Chennai, India, Tokyo, Japan and Shenyang, China. Competitive Benefits Package for Full Time employees: • 401(k) with Matching, • Medical Insurance (Company contribution for Dependents), • Dental insurance, • Vision insurance, • Company Paid Short-Term and Long-Term Disability, • Company Paid Life & AD&D, • Vacation, Sick, Holidays Equal Employment Opportunity Employer (EEO) It is the policy at Lapmaster International to provide equal employment opportunities and affirmative action to all qualified individuals. All personnel actions, including, but not limited to, compensation, benefits, recruitment, hiring, training, and promotion of persons in all job titles, are administered without regard to race, color, sex, sexual orientation, gender identity, age, religion, national origin, protected veteran or disability status, and all employment decisions are based solely on valid job requirements. In addition, employees and applicants are protected from harassment, threats, coercion, intimidation, or discrimination EEO is the Law (English) Recruiter Policy: Lapmaster International, LLC (aka Precision Surfacing Solutions) “the Company” has an internal recruiting function. The Company may supplement that internal capability from time to time with assistance from temporary staffing agencies, placement services, and professional recruiters (Agency). Agencies are hereby specifically directed NOT to contact employees of the Company directly in an attempt to present candidates. The Company’s policy is for the internal recruiting team or other authorized personnel to present ALL candidates to hiring managers. Any unsolicited resumes sent to Lapmaster International, LLC from a third party, such as an Agency, including unsolicited resumes sent to a Company mailing address, fax machine or email address, directly to Company employees, or to the resume database will be considered Company property. Lapmaster International LLC, will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Lapmaster International LLC, will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. View JazzHR Privacy Policy Powered by JazzHR 1MZ1GKMvRk

Job DescriptionAmerican Standard is hiring. Position: Outside Sales Representative - 1099 Commission-Only (no reimbursements) Products sold: Walk-in Showers & Walk-In Tubs Here, you are the tip of the spear for American Standard. You will only close deals and we will have your back for the rest. • No door knock or cold calling in any way at any time, • You are not the lead generator, • You are not the project manager, • There are no sales quotas, • No probation periods or reduced commissions, • There are no daily meetings, • No check-ins, • We do not pitch one-leggers, • No manager to call to approve your deals, • No Sundays required, • No same-day appointment chaosWe want to bring on strong reps who can manage themselves with little to no oversight. If you feel you have this outside sales stuff down and you just need space and leads to run, we are the people you are looking for. For 150 years, American Standard has led the way in developing innovative bath and shower products. It is a proud legacy that has made American Standard one of the most trusted brands in America. Help us sell our Walk-Showers & Walk-In tubs factory-direct to the customer in their home with pre-set sales appointments. Requirements: • Use your car and gas for appointments. (no reimbursements), • Previous experience in commission-only jobs., • Experience driving more than 1 hour+ for appointments., • Valid driver's license, insurance, and a reliable vehicle.Why Trust Us:, • Family First: Flexible schedule., • American Made: Products made in Texas with lifetime warranties., • Trust: 93% public name recognition., • Earnings: Anticipated $96k+ in the first year; top reps make $300k+., • Credit Approvals: Traditional and Sub-prime financing, • Stability: 150-year-old company., • Marketing: Multi-million dollar ad spend every 30 days., • Culture: Work with trustworthy, integrity-driven people.Responsibilities:, • Deliver engaging in-home sales presentations for Walk-In Tubs or Showers., • Oversee customer agreements, collect initial payments, and coordinate with the manufacturing team., • Participate in ongoing sales training and coaching programs., • (No lead generation and no project management work)Ideal Candidate Character:, • Confident, enthusiastic, and quick to build trust., • Strong work ethic, self-motivation, and drive., • Exceptional verbal and listening skills., • Independent with a focus on exceeding customer expectations.Perks & Benefits:, • Pre-set and confirmed appointments.Helpful Experience:, • 2+ years in outside sales, preferably in a technical or complex environment., • Proven record of consistently meeting/exceeding sales targets., • Strong background in customer service and relationship-building., • Experience in account and portfolio management, and upselling., • Proficiency in Salesforce or similar CRM., • Ability to identify new business opportunities., • Excellent communication, presentation, and analytical skills., • Adaptability in a fast-paced environment., • Bilingual in Spanish and English is a plus.Industries with similar sales structures:, • Home insulation, • HVAC systems, • Flooring (carpet, hardwood, tile), • Landscaping services, • Smart home technology (security systems, smart thermostats, lighting), • Home automation systems, • Deck and patio installations, • Siding, • Home energy audits and efficiency upgrades, • Water filtration systems, • Plumbing services, • Exterior and interior lighting, • Custom cabinetry, • Garage doors and openers, • Fencing and gates, • Solar battery storage systems, • Window treatments (blinds, shutters, curtains), • Home cleaning and maintenance services, • Pest control services, • Gutters, • Bathroom fixtures, • Wallpaper, • Skylights, • Swimming pools, • Sunrooms Powered by JazzHR 961Q54mmNF

Job Description INTRODUCTION Company Overview: This position is available with Upstate HomeCare, a BioMatrix company. BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone’s contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners. Schedule: Monday Through Friday From 8:30am Eastern Standard Time To 5pm Eastern Standard Time Work schedule is subject to change based on business needs. Location: Upon successful completion of on-site training, it is anticipated that an incumbent in this role will work in a hybrid capacity from one of the noted locations on Mondays, Wednesdays, & Fridays while working from home on Tuesdays & Thursdays. Work location is subject to change based on business needs. Job Description: Directly provides efficient management and collections of patient/customer accounts aligning with prevailing company, state, federal and payer standards. QUALIFICATION REQUIREMENTS • High school diploma or GED required, • Minimum of two (2) years of billing experience required, • Demonstrates strong computer literacy and aptitude as evidenced by proficiency and/or training with applicable software systems, • Knowledge of NYS Medicaid, Medicare Part B, and third-party payers, • Good written and verbal communication, • Prioritization skills, • Alignment to given instructions, • Associate’s degree in Health Care Service, Medical Sales, or a related field preferred, • Providing excellent customer service by:, • Being courteous and prompt in response to customer/staff inquiries, • Explaining financial responsibilities with customer and/or caregiver, • Providing accurate information to customer and/or caregiver and/or staff, • Documenting customer account issues/concerns (when applicable) and forwarding to the appropriate manager, • Improves departmental/company productivity and efficiency by:, • Making corrections and updating patient account files, • Accurately submitting claims to correct carriers on a regular schedule, • Reviewing and resubmitting aged claims well in advance of time limits, • Handling denials in manners most advantageous to quick resolution and payment, • Working aged claims as instructed, monitoring progress weekly, negotiating payer commitments, • Volunteering or initiating assistance in other activities (not listed in JD) when it is beneficial to the department/company, • Minimizing claims aged beyond 90 days, • Follows departmental/company policies and procedures by:, • Understanding and following Confidentiality Policy, • Serving as company resource on processing/reimbursement issues, • Maintaining a safe, clean and organized work area, • Understanding and following complaint procedures, • Monitoring that appropriate signatures & justification accompany service orders, • Following applicable Medicare, Medicaid regulations, • Following state and insurance carrier regulations, • Following regulations set forth in company contracts, • Shows teamwork, initiative and accountability by:, • Volunteering to assist co-workers, • Staying current with industry/coverage changes, • Ensuring completion of required in-services, testing and/or immunizations, • Complying with applicable memo’s and policy changes as issued, • Presenting solutions in conjunction with problems, • Exhibits exceptional work ethics by:, • Not being wasteful or abusing branch/region resources (vehicles, buildings, equipment, supplies, phones, utilities, time at work and time absent from work, etc.), • Presenting fair and honest reports of expenses (travel, gas, on call, etc.), • Following through timely with commitments, • Allowing others to speak without interruption, • Asking clarifying questions and showing consideration of others comments, • Using proper grammar, a respectful tone and language free of prejudice, harassment, profanity or ill will connotations, • Answering calls within three rings and properly introducing self in a pleasant and clear voice, • Returning phone messages promptly, responding calmly to angry or upset referrals/customers and avoiding personal calls (or minimizes) to allow customer access to business lines Communication Skills • Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings., • This position requires constant sitting with occasional walking, standing, kneeling or stooping., • This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms., • This position requires constant talking and hearing., • Specific vision abilities required by this job include close vision and the ability to adjust focus., • This position must occasionally lift and/or move up to 20 pounds, • Required to move/lift physical hardware. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at or 954.385.7322 x 1425. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER • Will participate in legal and ethical compliance training each year., • Will consistently behave in compliance with the BioMatrix, LLC’s legal and ethical policies and procedures., • Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual., • Will not participate in any conduct considered to be unethical or illegal. EXPECTATION FOR ALL EMPLOYEES Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

Job DescriptionBenefits: • 401(k), • Competitive salary, • Dental insurance, • Health insurance, • Opportunity for advancement, • Paid time off State Farm Insurance Agent located in Utica, NY is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Scott Grates State Farm, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. Responsibilities • Establish customer relationships and follow up with customers, as needed., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.As an Agent Team Member, you will receive..., • 401K, • Hourly pay plus commission/bonus, • Health benefits, • Paid time off (vacation and personal/sick days), • Valuable experience, • Growth potential/Opportunity for advancement within my agencyRequirements, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal and listening, • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams, • People-oriented, • Detail oriented, • Proactive in problem solving, • Dedicated to customer service, • Able to learn computer functions, • Ability to work in a team environmentIf you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity.State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionDescription: JOB SUMMARY: Working under the direction of the Business Office Director and the Reception Supervisor. Responsible for the timely and accurate entry of patient demographic and insurance information into the EPIC system. All other tasks that may be assigned to maintain thorough overall operation of the reception department. DUTIES & RESPONSIBILITIES: • Obtain cash bag from the Reception Supervisor’s office at beginning of shift., • Count cash bag three times daily (beginning, mid-day and end of shift) and verifies total by running an adding machine tape. Label the tape with cash bag letter, user name, date and time., • Greet each and every patient at registration check in using SDMG approved scripting for optimal patient service. b. Verify Guarantor information with patient, or patient’s representative. Accurately enter all applicable information and/or changes. c. Verify insurance information with patient, or patient’s representative. Utilize Real Time Eligibility (RTE), review the RTE Results, and accurately enter all applicable information and/or changes. d. Obtain and scan patient’s photo ID and insurance cards, as necessary. e. Obtain patient’s electronic signature on all required documentation, as necessary. Makes sure patient receives any literature necessary for HIPAA. f. Take co-pay and/or payment, as applicable, accurately enter the payment into EPIC and provide the patient with a receipt. • Communicate with clinical staff as necessary. (Example: non-par insurance, appointment requests, script pick up, etc.), • Responsible for working the assigned Reception Area Work Queue every day to clear up the previous day’s errors and communicating any error that remains unresolved to the Reception Supervisor, or designee., • Perform daily cash out utilizing Cash Drawer function in EPIC system to balance all payments received and balance of the cash bag. Any discrepancies to be reported to the Reception Supervisor, or designee, immediately., • Responsible for supplies and/or materials needed at reception desk are ample. Keeping the desk neat, organized and clean., • End of shift cash out in Reception Supervisor’s office by logging the Cash Drawer totals to be validated by Supervisor, or designee., • Exhibit excellent communication, organizational and customer service skills. Maintain a professional appearance and display a positive attitude., • Attends any and all required training, seminars, etc., including written exams and/or videos. (Example: OSHA, EPIC upgrades), • Responsible to communicate to Reception Supervisor, or designee, any work related issues regarding the reception functions., • Responsible to perform additional duties as assigned., • May be exposed to hazardous drugs. EDUCATION/EXPERIENCE/KNOWLEDGE: Graduated from High School or completed GED requirements. PHYSICAL REQUIREMENTS: Requires sitting, standing bending and reaching. May require lifting up to 20 pounds. Requires manual dexterity sufficient to operate standard office equipment such as computer, fax, calculators and telephone. Requires normal hearing and vision.

Position #1 of 2 Available Inside Sales Representative J.C. Smith Inc Join a growing family run business! Having fun while working hard is our nature. Position Requirements & Job Description: Individual with knowledge of power tools, construction hand tools, safety equipment, abrasives, fasteners, fall protection, chemicals, masonry products, concrete knowledge, erosion control products and other construction related products. Not required, but helpful. Prompt, hardworking, organized, and eager to learn. Able to work on and research with computerized programs and internet. Provide customer service and sales in a professional manner. Handle over the phone sales and customer inquiries. Prepare invoices and quotes for customers. Prepare invoices and quotes for JC Smith Inc., outside sales representatives. Load and unload customer product purchases. Willing and able to operate forklift safely, with proper training. Be mindful of inventory and assist with stocking warehouse/showroom. Work with other store representatives to ensure transfers and orders are being fulfilled correctly. Follow proper protocols for ordering, receiving, and stocking process. Develop and sustain customer relationships. Send data and information to customers as needed/requested. Answer incoming phone calls. Fulfill customer’s business needs in a professional and timely manner. Physical Requirements: Able to lift 75 lbs. Flexibility and standard mobility Minimum Qualification Standards: High School Graduate preferred Valid NYS Drivers License. All requirements are subject to possible modification. This is an overview job description and there may be other duties to be performed by the employee(s) occupying this position, as requested by Management. Job Type: Full-time Expected hours: 45 per week Benefits: • 401(k) matching, • Dental and Vision Insurance, • Health insurance, • Paid time off, • Paid Sick Time, • Paid Family Leave Experience level: • 1 year Shift: • Day shift Work setting: In Person Position #2 of 2 Available OUTSIDE SALES Responsibilities • Service existing customers helping them to develop their business with merchandise we sell, • Locate and develop new customers, • Sell and/or Rent Construction Equipment, Materials, and Supplies, • Achieve targeted sales goals for supplies and new/used equipment, • Schedule equipment demos to promote sales and rental, • Work with Sales Manager to organize daily schedules and sales calls efficiently, • Prepare and maintain weekly call/follow-up reports, to submit to Sales and Branch Manager(s) Experience/Skills • Experience working in the Construction/Industrial industry is very helpful, • Self-motivated with strong and engaging customer service and communication skills, • Able to develop and sustain customer relationships in a competitive construction environment, • Sales experience needed training provided, • Record of success in growing sales revenue and client base is beneficial, • Valid driver’s license with good driving record required, • Must pass a 4-panel drug test Job Type: Full-time Benefits: • 401k Match, • Company car, • Dental and Vision insurance, • Health insurance, • Life insurance, • Employee Purchase Discount, • PTO, • PFL, • Bonus opportunities Schedule: • Monday to Friday Travel requirement: • Up to 100% travel COVID-19 considerations: We observe cleanliness and follow CDC guidelines. Experience: • Sales Experience: 1 year (Required) License/Certification: • Valid Driver's License (Required) Work Location: 100% Travel

Job Description When opportunity knocks, dont be afraid to answer! If you enjoy interacting with people, providing outstanding customer service, and are looking for a rewarding career, The Frigault Agency, Inc. in New Hartford, NY, might be the right place for you. If you are a motivated self-starter who is always able to provide amazing customer service, then this is your opportunity for a rewarding career with excellent income and growth potential as we are looking to add a Full-Time Insurance Customer Service Representative to our team. We have a low pressure, but high engagement culture that allows us to offer uniquely personalized and professional service to our clients through all facets of their insurance needs. Our open office allows us to maintain a team atmosphere offering support to one another by answering questions, discussing ideas or issues, and backing one another with workloads or pressing problems. Our agency prides itself on being a 'stand-out' when it comes to providing services long after a client signs on with us, because we are widely accessible and take the time to listen to help find the best solutions for our insureds. Every day you'll be using your strong communication and customer service skills, problem-solving, rapport-building, and time-management talents to ensure you are providing the best experience for your clients. We need someone that has the ability to think outside of the box, is well-organized, and is willing to learn. If all of this sounds like you then please apply today! Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Health Insurance Vision Insurance Mon-Fri Schedule Career Growth Opportunities Retirement Plan Hands on Training Evenings Off Responsibilities • With your keen attention to detail, youll be taking payments and updating client information., • With your excellent relationship-building talents, youll be following up with clients to ensure satisfaction and maintain client retention., • Use your savvy skills to complete claims reporting and assist clients with policy changes., • 2+ Years of Customer Service Experience is Required., • Detail-oriented with the ability to prioritize and multitask., • A critical thinker and out-of-the-box problem solver., • Tech-savvy with typing skills., • Excellent written and verbal communication skills including professional phone and office etiquette.

Customer Support / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at GRT Financial, you will: Handle inbound/outbound calls and emails from clients regarding their accounts; Provide excellent customer service by addressing and resolving cu

Job DescriptionStaffworks is recruiting for a Client Access Representative Pay rate $15.00Hours: 8 am – 4:30 pm , 11am-8pm (Wednesday/Thursday rotation) What's in it for you?Staffworks associates are eligible for the following: • Accrued Paid Sick Leave, • Referral Bonus Incentives, • Become eligible for Health Insurance*, • High School diploma or equivalent – Associates Degree in Office Technologies preferred., • Working knowledge of Microsoft Office Suite, Medical Terminology., • 1-3 years’ experience in physician’s office preferred., • Knowledge of Medicare/Medicaid and third-party payers., • Experience with electronic scheduling software., • Knowledge of HIPAA regulations, • Basic working knowledge of billing and coding practices preferred, • Strong Customer Service and organizational skills, • Call today (315) 735-5050INDITES

Customer Support / Remote] - Anywhere in U.Up to $24 per hour / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Copart, you will: Manage incoming calls and emails from customers, responding promptly and professionally; Provide accurate and timely information to customers r

Job DescriptionCustomer Service RepresentativePay $16.00Hours 8am - 5pm Customer Service Clerk is responsible for acting as a liaison between customers and company. Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries..What's in it for you?Staffworks associates are eligible for the following: • Accrued Paid Sick Leave, • Referral Bonus Incentives, • Resolve customer complaints via phone, email, mail, or social media., • Use telephones to reach out to customers and verify account information., • Greet customers warmly and ascertain problem or reason for calling., • Cancel or upgrade accounts., • Assist with placement of orders, refunds, or exchanges., • Advise on company information., • Place or cancel orders., • Answer questions about warranties or terms of sale., • Suggest solutions when a product malfunctions., • Handle product recalls., • Attempt to persuade customer to reconsider cancellation., • Inform customer of deals and promotions., • Sell products and services., • Utilize computer technology to handle high call volumes., • High school diploma, general education degree, or equivalent., • Ability to stay calm when customers are stressed or upset., • Comfortable using computers., • Call today (315) 735-5050'INDITIES

Circle K - 7296 W Main St [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery

Call Center / Remote] - Anywhere in U.Competitive pay / Health, dental & vision / 401k matching / PTO - As a Customer Service Rep at Beyond Finance, you will: Assist customers with inquiries and complaints via phone, email, and chat: Provide excellent customer service by actively listening, showing

Job DescriptionDescription: POSITION SUMMARY The Office Receptionist serves as the first point of contact for visitors, staff, and the public at Kelberman. Providing a welcoming, professional, and respectful environment in alignment with Kelberman’s mission and vision. This position supports the administrative operations of the agency by managing front desk activities, answering and directing phone calls, greeting visitors, and assisting with clerical tasks to ensure efficient office operations. ESSENTIAL RESPONSIBILITIES Role responsibilities include but are not limited to the following: • Responsible for all front-office responsibilities including but not limited to; answering and directing incoming telephone calls, responding to requests for information, routing incoming mail and distributing to the appropriate departments., • Welcome and greet all visitors to Kelberman during office hours, in a friendly and personable way., • Monitor the reception area to ensure it remains clean, organized, and presentable., • Act as a representative of Kelberman while supporting the culture, values, and mission of the organization., • Maintain and update agency materials and documentation as needed., • Generate and maintain correspondence including letters, memos, and assist with mailings., • Provide assistance and coverage to other administrative positions and functions within the organization as needed., • Coordination of meetings and trainings held at the administrative offices; this includes but not limited to coordinating calendars, booking rooms, teleconference set-up, preparing materials, ordering food, and set-up/clean-up., • Assist in scheduling travel arrangements, conference booking, and special events., • Maintain inventory of office supplies at all locations, ordering new supplies as needed, and coordinating with other administrative locations., • Responsible for the monitoring, managing supplies, and cleanliness of all common space areas at the administrative office, such as conference rooms, training rooms, and employee break rooms., • Ensuring “opening and closing” of administrative office building, establishing backup procedures when taking time off., • Provide administrative support to members of the Executive Leadership Team such as scheduling, mailings, ordering/purchasing, and other projects as assigned., • High School diploma or equivalent required; Associates’ degree preferred., • At least 1 year of receptionist, administrative, or customer service experience., • Familiarity in the I/DD or Human Services Field is a plus., • Must have a valid New York State Driver’s License travel is required., • Excellent organizational skills and attention to detail., • Excellent verbal, written, and interpersonal communication skills., • Proficient with Microsoft Office Suite or related Software., • Behavior supports the mission, core values and objectives of the Center., • Represents the Center by displaying a respectful and caring manner., • Demonstrates and promotes respect toward coworkers and adapts behaviors to work effectively with varying people and situations.

Customer Support / Remote] - Anywhere in U.Competitive pay / Health, dental & vision / 401k match / PTO - As a Customer Service Rep at Diana Health, you will: Answer and triage incoming phone calls and app messages from our current patients; Provide excellent customer service by addressing inquiries

Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at OneTouch Direct, you will: Respond to customer inquiries and concerns in a timely and professional manner; Provide accurate information and solutions to customer issues; Maintain a high level of customer satisfact

Customer Support / Remote] - Anywhere in U.Competitive pay / Benefits - As a Customer Service Rep at Bush & Bush Law Group, you will: Manage incoming calls, emails, and messages from clients and provide timely and accurate responses to their inquiries; Collect and document essential information from

Circle K - 7296 W Main St [Department Manager] As a Lead Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Provide training assistance to new Customer Service Representatives; Perform shift supervision; Complete all

Call Center / Remote] - Anywhere in U.Up to $24 per hour / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Equip, you will: Answer inquiry calls, emails, web forms, etc.Respond to inquiries quickly and efficiently while routing inquiries to appropriate departments; Collect patie

Clean and inspect equipment on the lot including checking fluid levels.

Owns assigned customer relationships and drives sales growth, item and category penetration and profitability of those relationships.Coordinates and leads efforts of the Customer Service Representative and Account Coordinator as a unified sales team to ensure optimal account service and alignment wi

Are you a natural problem-solver with a passion for helping others? Join The Fountainhead Group as a Call Center Representative and become an essential part of our friendly and dedicated Customer Service Team. Your role as a Call Center Representative involves:. Routing phone calls to the appropriat

Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership,

At OneMain, Consumer Loan Sales Specialists empower customers – listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career. Full Time and Part-time hours (20-30 per week) are available and vary based upon the needs of the branch. IN THE ROLE * Deliver results related to individual and branch sales goals as well as customer expectations * Develop new relationships – and maintain existing relationships - working with customers throughout the loan process and loan life cycle * Present financial solutions, based on customer needs, that meet their goals * Present customers with optional insurance products * Educate customers on the terms and conditions of their loan to ensure a clear understanding * Partner with local businesses to seek out and develop new customers * Learn how to utilize credit underwriting techniques and sales tools * Manage the life cycle of the loan, including collections activities, complying with all laws and regulations PAY: Target base salary range is $18.00-$22.00, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance. REQUIREMENTS * HS Diploma/GED * Must be able to travel locally for business development purposes PAY: Target base salary range is $18.00-$22.00, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance. PREFERRED REQUIREMENTS * Sales, Collections or Customer Service experience * Bilingual - Spanish WHO WE ARE A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: * Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances * Up to 4% matching 401(k) * Employee Stock Purchase Plan (10% share discount) * Tuition reimbursement * Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) * Paid sick leave as determined by state or local ordinance, prorated based on start date * Paid holidays (7 days per year, based on start date) * Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our 1,400 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain. Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee

Job Description DSI Systems Inc. has an immediate opening for a Field Support Representative. The Field Support Representative (AT&T) plays a critical role in ensuring consistent, high-quality retail execution across assigned locations. This role is primarily focused on daily in-store visits, maintaining brand standards for AT&T, supporting retail staff, and capturing field-level insights. Representatives are the frontline ambassadors of AT&T in the field, ensuring that every store visit drives operational excellence and customer readiness. At DSI, our culture is built on a foundation of teamwork, accountability, and a commitment to field excellence. We believe in empowering our Field Support Representatives to build strong relationships with store management, deliver exceptional customer experiences, and uphold the highest standards of merchandising and retail execution. Our team thrives on collaboration, continuous improvement, and a shared passion for representing the AT&T brand with integrity and professionalism. What You'll Be Doing • Conduct daily visits to assigned retail locations to ensure compliance with merchandising, signage, and promotional standards for AT&T., • Observe and provide feedback on seller interactions and customer engagement., • Build and maintain strong relationships with store management and retail associates., • Support and train store staff on AT&T product knowledge and customer experience best practices., • Ensure merchandising standards are met, including AT&T signage, displays, and inventory placement., • Monitor and report on store conditions, inventory, and promotional execution using mobile field tools., • Identify and escalate operational issues, customer experience gaps, or training needs to leadership., • Participate in territory planning, route optimization, and visit frequency adjustments based on store performance., • Attend regional team calls, training sessions, and field events as needed Additional Responsibilities • Adhere to supplier policies and procedures, • Act as a role model within and outside supplier, • Maintains a positive and respectful attitude, • Consistently report to work on time and is prepared to perform duties of the position, • Visit a minimum of 5 stores a day, • Manage all expenses effectively stay within budget, • 1–3 years of experience in field operations, retail support, or territory management., • Strong interpersonal and communication skills with a service-oriented mindset., • Highly organized and self-motivated, with the ability to manage a daily route independently., • Proficient in using mobile apps and reporting tools for field documentation., • Experience in wireless, telecom, or consumer electronics retail environments., • Familiarity with field reporting platforms like Repsly or Salesforce., • Annual salary of $70,000, • Paid Vacation and Sick Time, • Medical, Dental & Life insurance are available on the first day of the month following your first day of employment - no extended waiting period to enroll!, • 401k Plan, • Employee Profit Sharing Program, • Potential for career growth - we prefer to promote from within!, • Ongoing training and development, • 50% AT&T wireless discount, • Mileage reimbursement, • Paid training

Job Description Call Center Representative Full Time - Position is 100% on site New York Mills, NY, US The Fountainhead Group is looking for a Call Center Representative to join our FGI Family and support as a member of the Customer Service Team. Your role as a Call Center Representative will be handling FGI customer orders from start to finish. You will make sure that the orders are accurate and delivered on schedule. You will also address any problems that may arise along the way and find solutions quickly and efficiently. About Us: The Fountainhead Group is a family-owned and operated company, dedicated to the success and longevity of our business, our employees, and our community. For more than 130 years, FGI has been creating, innovating, and manufacturing liquid sprayer products for the world's top brands and retailers. From the first compressed air sprayer in 1888, we have dedicated ourselves to creating products that make our customer’s lives easier, expanding our offering to include the highest quality sprayer technology for both home and professional use. Across four manufacturing and distribution centers in Central New York, we’re committed to the betterment of our FGI Family of employees and our local community, supporting more than 350+ local nonprofits through our robust philanthropy and volunteer programs to ensure the success of our community for generations to come. What You’ll Do: The below describes a typical day as a member of our Customer Service Team. Your role as a call center representative involves: • Routing phone calls to the appropriate people, • Updating and sending various reports to National Sales Managers and Account Rep., • Tracking and reporting on freight deliveries from various carriers, • Managing and logging customer issues and provide customer with relevant documentation to handle their issue., • Writing up customer orders taken over the phone, • Editing all free replacement parts orders, • Fulfilling MSDS sheet requests from customers, • Pulling and adjusting EDI orders daily, • Confirming billing accuracy by comparing shipped and ordered quantities, • Pulling Home Depot routing through Transplace and forwarding to shipping, • Handling Customer Specific EDI transactions sets (ASN’s and 810 invoicing), • Settling credit card transactions, • Attending trade shows when needed and available, • Contacting accounts to resolve issues and/or promote sales, • Helping with planning sales meetings, presentations, and show preparation, • Mailing out invoices, • Interacting with FGI customers via phone and email, • You have a high school diploma or equivalent, and some experience working in customer support or a related field., • You are comfortable using computers and various software applications, such as ERP, email, and Microsoft products., • You have excellent communication skills, both written and verbal, and can convey information clearly and effectively., • You are creative and competent in solving problems and finding solutions that meet customer needs and expectations., • You are punctual, consistent, and responsible in managing your time and tasks, and can work independently or as part of a team., • You are inquisitive and eager to learn new things and expand your knowledge of the company and its products or services., • You are adaptable and flexible in handling different situations and customer personalities, and can cope with stress and pressure., • You are optimistic and positive in your attitude and outlook, and can inspire confidence and trust in customers and colleagues. Medical Dental Paid Vacation Holiday Pay 401k with employer match up to 2% Tuition Reimbursement Health Reimbursement Account (HRA) Flexible Spending Account (FSA) Employer paid Life Insurance Employee paid Voluntary Life and Short Term Disability Coverage Company Website To learn more about our company culture and commitment to the local community, visit the “Community” page of our website and be sure to follow our Facebook account for exciting updates and events!

Competitive pay / Benefits - As a Customer Service Rep at Bush & Bush Law Group, you will: Manage incoming calls, emails, and messages from clients and provide timely and accurate responses to their inquiries; Collect and document essential information from clients regarding their cases, ensuring al

Up to $24 per hour / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Equip, you will: Answer inquiry calls, emails, web forms, etc. Respond to inquiries quickly and efficiently while routing inquiries to appropriate departments; Collect patient information and input data points

Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at OneTouch Direct, you will: Respond to customer inquiries and concerns in a timely and professional manner; Provide accurate information and solutions to customer issues; Maintain a high level of customer satisfact

Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at GRT Financial, you will: Handle inbound/outbound calls and emails from clients regarding their accounts; Provide excellent customer service by addressing and resolving customer inquiries and concerns; Update and m

Up to $24 per hour / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Copart, you will: Manage incoming calls and emails from customers, responding promptly and professionally; Provide accurate and timely information to customers regarding their inquiries and concerns; Reso

Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at GRT Financial, you will: Handle inbound/outbound calls and emails from clients regarding their accounts; Provide excellent customer service by addressing and resolving customer inquiries and concerns; Update and m

Competitive pay / Health, dental & vision / 401k match / PTO - As a Customer Service Rep at Diana Health, you will: Answer and triage incoming phone calls and app messages from our current patients; Provide excellent customer service by addressing inquiries, resolving issues, and escalating concerns

Competitive pay / Benefits - As a Customer Service Rep at Bush & Bush Law Group, you will: Manage incoming calls, emails, and messages from clients and provide timely and accurate responses to their inquiries; Collect and document essential information from clients regarding their cases, ensuring al

Competitive pay / Health, dental & vision / 401k match / PTO - As a Customer Service Rep at Diana Health, you will: Answer and triage incoming phone calls and app messages from our current patients; Provide excellent customer service by addressing inquiries, resolving issues, and escalating concerns

Up to $24 per hour / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Equip, you will: Answer inquiry calls, emails, web forms, etc. Respond to inquiries quickly and efficiently while routing inquiries to appropriate departments; Collect patient information and input data points

Up to $24 per hour / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Copart, you will: Manage incoming calls and emails from customers, responding promptly and professionally; Provide accurate and timely information to customers regarding their inquiries and concerns; Reso

Competitive pay / Health, dental & vision / 401k matching / PTO - As a Customer Service Rep at Beyond Finance, you will: Assist customers with inquiries and complaints via phone, email, and chat: Provide excellent customer service by actively listening, showing empathy, and finding solutions; Mainta

Bring your energy to the role of Walmart Customer Service Representative (Remote) to adapt to shifting priorities and business needs, work collaboratively across teams and departments, and assist with organizing, stocking, and general upkeep. Other duties include support the preparation and delivery

We’re looking for a Coca-Cola Customer Service Representative to gain knowledge of company offerings to better serve clients, maintain accurate records and documentation, and assist with processing returns and exchanges. Other duties include assist with organizing, stocking, and general upkeep, co

The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. Responsible for providing an exceptional service experience to multiple customers at one ti