Overnight Houseperson - Hotel Paso Del Norte - El Paso, TX
hace 7 días
El Paso
Job Description Hotel Equities, one of the top hotel development and management companies in the industry, is currently searching for a remarkable Overnight Houseperson for the Hotel Paso Del Norte. We offer an award-winning culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives. Our ideal candidate will be engaged, authentic, and prepared to provide support and resources to our "best in class" hotels! We welcome you to take a virtual tour of our beautiful historic hotel! 360 Tour of Hotel PDN The overnight shift is from 11:00PM to 7:00AM Salary The pay range for this position is $14.00 to $14.50 per hour based on experience and qualifications. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: • Maintains the overall cleanliness of the hotel’s public and back of house space by cleaning all assigned areas thoroughly on a nightly basis, • Cleans public areas including: Floors, elevators, lobbies, hallways, vending areas, service areas, stairwells and health club and entrance areas. Completes work projects as assigned by supervisor and management, • Cleans and polishes floors, windows, mirrors, vending machines and ice machines. Vacuums, shampoos, and removes gum spots from carpets as required, • Removes all litter from public space, • Dusts all spots thoroughly, • Performs other cleaning duties as required, • Uses housekeeping chemicals as necessary to clean assigned areas to standard, • Prevents any damage to hotel property by exercising proper caution with chemicals, • Maximizes job efficiency and orderly appearance by maintaining supply cart and stocks supply cart correctly, • Operates vacuum cleaner according to operational procedures, replaces and/or empties vacuum cleaner on a regular basis, • Ensures rapid maintenance and repair of hotel equipment by reporting all maintenance requests in a timely and efficient manner, • Turns in articles found in public space to lost and found, • Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests, • Take every opportunity to impress the guest and promptly respond to and resolve guest complaints, • Anticipate and exceed guest expectations, • Smile, have eye contact and greet guests immediately upon each encounter, • Handle special requests properly, • Assist other housekeeping associates in maintaining clean and organized work and public areas., • Follow correct procedures for entering a guest room, • Keep voices and other noise low on guest floors, especially in the morning Teamwork Skills • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to, and friendly with all co-workers and supervisors, • Communicate pertinent information to supervisor and co-workers, • Care for co-workers’ rooms, carts and equipment, • Respond positively to new ideas, • Accept critical/developmental feedback openly, • Safety and Security Skills, • Be knowledgeable of policies regarding emergency procedures., • Minimizes safety hazards by following all safety, security rules and procedures, • Be knowledgeable about bloodborne pathogen procedures, • Properly document and store “lost and found” items, • Use all chemicals and cleaners properly, • Properly handle and account for keys, • Responsible for following policy and procedures regarding guest rooms, access, accountability for keys and key procedures, lost and found procedures., • Must be able to speak and understand the primary language(s) used in the workplace., • High school or equivalent education required., • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems., • Must be able to stand and exert well-paced mobility for up to 4 hours in length., • Must be able to lift up to 75 lbs on a regular and continuing basis., • Must be able to exert well-paced ability in limited space., • Must be able to exert well-paced ability to reach different areas of the hotel on a timely basis., • Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis., • Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks., • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Requires manual dexterity to use and operate all necessary equipment., • Team Driven and Values Based Culture, • Vacation Pay, • Employee Assistance Program, • Career Growth Opportunities, • Employee discount